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Case manager for children work from home jobs - 678 jobs

  • US SaaS Commercial Counsel & Privacy Lead

    Incident.Io

    Remote job

    A leading AI incident response platform is seeking a qualified lawyer as their first legal hire in the US. This role involves providing strategic legal support to sales teams, managing SaaS agreements, and navigating data protection issues. Applicants should have a strong background in commercial contracts and thrive in a fast-paced environment. The company offers a competitive salary, generous benefits, and the opportunity to shape their legal function as they scale. Remote working options are available. #J-18808-Ljbffr
    $136k-281k yearly est. 2d ago
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  • Lead Counsel, Middle East & North Africa

    Trellis Group 3.7company rating

    Remote job

    We are seeking experienced attorneys to support a global F500 automobile manufacturer company near Detroit. This role offers a fantastic opportunity to gain hands‑on experience for a highly well‑known and respected corporation. Responsibilities Support business leaders on cross‑border transactions, organizational changes, third‑party arrangements, and a variety of commercial agreements used across the region. Provide guidance on privacy, data governance, and information‑handling practices, including the review of internal and external notices, data‑related obligations, and incident‑response requirements. Partner with compliance and operational teams to navigate regulatory frameworks, assess legal risk, and ensure adherence to applicable regional laws, including those relating to consumer protections, competition, and product‑related requirements. Support the development and implementation of policies and procedures to ensure consistent, compliant, and efficient clinical operations. Minimum Qualifications Licensed attorney in good standing with 10+ years of experience and working knowledge of privacy and data protection requirements applicable in regional markets. Background in corporate and commercial law with experience supporting businesses operating across the Middle East and North Africa; experience in the GCC is highly valued. Strong negotiation, communication, and advisory skills, with the ability to manage diverse stakeholders and balance multiple priorities. Fluency in English and Arabic is strongly preferred. Compensation, Benefits & Location This role offers a range of competitive compensation starting at $200,000 and a highly competitive benefits package in the alternative legal services marketplace that includes health benefits, 401(k) and more. Axiomites also get access to professional development resources and learning and development programs. Axiomites predominantly work remotely, with the exception that some clients require on‑site presence. Axiom is the global leader in high‑caliber, on‑demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today's business landscape with best‑in‑breed alternative legal services. Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom's legal department is Mansfield certified and is committed to considering at least 50 % diverse candidates for leadership roles and outside counsel representation. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Learn more about working at Axiom. Equal Opportunity Employer Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment. Accommodation for Individuals with Disabilities Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at ********************* and include “Applicant Accommodation” in the subject line. Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at **************************************** Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge. #J-18808-Ljbffr
    $200k yearly 4d ago
  • Remote Lead Counsel

    Jobgether

    Remote job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a General Counsel - REMOTE. This pivotal role will greatly influence the legal framework guiding our operations, encompassing a diverse array of legal topics relevant to a fast-growing Travel and Fintech environment. As a leader in the legal function, you will have the opportunity to work closely with internal and external partners while managing a team of exceptional attorneys. Your contributions will shape the strategic legal direction of the business, ensuring compliance and protecting the organization's interests in an evolving marketplace. The ideal candidate will embrace a dynamic work environment where opportunities for growth and learning are abundant. Accountabilities Serve as a key member of the Leadership Team by providing strategic legal advice on corporate governance, commercial contracts, and data privacy. Develop the internal legal function by creating a roadmap for team growth and efficient legal operations. Manage and negotiate commercial contracts across the organization while maintaining high standards. Improve legal forms, processes, and systems for enhanced effectiveness. Provide ongoing legal guidance to management and staff on various matters. Select and manage relationships with external counsels as needed. Deliver training and presentations on legal and compliance issues to various stakeholders. Mentor and grow legal teams reporting to you. Adapt and engage in various tasks as needed due to the nature of a small team. Requirements 10+ years of legal practice, combining both law firm and in-house experiences. J.D. from an accredited institution with bar admission in California or New York. Experience in a national law firm and familiarity with the technology industry. Previous General Counsel experience preferred; compelling candidates with Deputy General Counsel backgrounds are also encouraged. Demonstrated ability to build and lead teams in fast-paced growth environments. Record of delivering positive outcomes through team management. Advanced knowledge in trademark, copyright, advertising, and data privacy issues. Quick learner capable of leading teams effectively under growth conditions. Excellent communication and project management skills. Proven ability to foster collaborative relationships with internal partners. Valid membership in a state bar. Benefits Remote-First Flexibility: Work from anywhere and choose your hours for optimal productivity. Unlimited PTO: Enjoy unlimited paid time off and company-wide recharge days. Everyday Perks: Weekly credits for meals and travel discounts for personal use. Family-Friendly Benefits: Generous parental leave and a flexible return-to-work plan. Comprehensive Compensation: Competitive salary and equity options available from day one. Investing in You: Access to wellness budgets, personal development funds, and learning resources for team growth. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 #J-18808-Ljbffr
    $106k-182k yearly est. 4d ago
  • Family and Community Services Specialist

    4C for Children 4.0company rating

    Remote job

    Are you an excellent communicator that wants to help parents find quality childcare for their children? Are you someone that is passionate about building meaningful relationships? If so, 4C for Children may be the perfect place for you! As a specialist for the EFMP Respite Care Program, you will be responsible for administering the local respite care program, which helps to provide respite care to the Navy and Department of Air Force (DAF) eligible families who have a member with special needs. Your responsibilities include training care providers, coordinating services for eligible families, and ensuring compliance with program guidelines. We are looking for talented people with: Bachelor of Arts/Sciences in Special Education or Early Childhood Education, or equivalent Knowledge and experience working with children with special needs preferred Knowledge and understanding of diverse populations of families preferred Ability to communicate and build strong relationships Ability to work occasional nights and/or weekends, and travel to sites when necessary Experience working in Microsoft Word, Excel, and Teams Why consider 4C as part of your future? 4C for Children is a nonprofit agency that was created to help ensure that all children have quality early learning experiences. We are the largest local provider of training and technical assistance for childcare providers in the region. More than 100,000 children in our community are impacted every year through our delivery of support and resources to families and childcare providers. As a member of the 4C team, you will receive a competitive benefits package and enjoy a flexible, casual work environment at our Cincinnati location. Our standard work week is 37.5 hours, and we work from home on Mondays. During your first year at 4C, you will earn 16 days of PTO, 12 days of sick time, and enjoy 11 paid holidays. If this sounds like something you'd enjoy, then please apply today and let's start getting to know each other.
    $35k-44k yearly est. 2d ago
  • Lead IP Counsel - Global Strategy & Growth (Remote)

    Eight Sleep 4.1company rating

    Remote job

    A technology company focused on sleep fitness is seeking a Lead Counsel for IP. This critical role requires a J.D. degree and 5-10 years of IP experience, with responsibilities including executing a global IP strategy and managing patent applications. The environment is fast-paced and focuses on high standards in innovation. Compensation includes a competitive salary range of $275k to $325k plus equity. If you're passionate about legal practices in the tech sector, this opportunity is for you. #J-18808-Ljbffr
    $26k-36k yearly est. 3d ago
  • Case Manager III- Street Medicine

    Lifelong Medical Care 4.0company rating

    Remote job

    The Case Manager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and coordinates service referrals and delivery. The case manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM III provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters. In addition they provide comprehensive housing navigation support to clients. This is a grant funded, full time, benefit eligible opportunity, at our Oakland locationS (Medical Respite & Street Medicine) This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $29.20 - $33.85/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients' values and expressed goals of care Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases) Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance), and affordable/subsidized housing Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports Maintain knowledge of patients' medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc. Participate in team meetings to coordinate care, support patient goals, and reducing barriers to accessing services Provide case management services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness) Provide general housing case management services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System Assess patients to identify cognitive and/or behavioral health needs and provide brief interventions and short-term support using standardized tools and effective approaches for patient care Co-facilitate patient groups Provide intensive case management to a caseload size in accordance with site or program standards focusing on a subset of the highest acuity patients Provide specialized housing navigation services to patients who are matched to a housing resource through Coordinated Entry System Lead crisis intervention response, de-escalation procedures, notification of the local mental health department and/or crisis response team, and follow-up care Provide and document billable services to eligible populations that result in revenue generation for LifeLong Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves. Keep current on community resources and social service supports to effectively serve the target population Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy Specific activities may vary depending on the requirements of the program and funder. Promote diversity, equity, inclusion, and belonging in support of patients and staff Represent LifeLong positively in the community and advocate on behalf of underserved populations Qualifications Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude Excellent interpersonal, verbal, and written skills Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy Works well in a team-oriented environment Conducts oneself in external settings in a way that reflects positively on your employer Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings Job Requirements High School diploma or GED At least three (3) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager II or equivalent position or registration or certification as a Certified Alcohol and Drug Counselor by one of the two certifying bodies in California Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases Access to reliable transportation with current license and insurance Bilingual English/Spanish Job Preferences Bachelor's Degree in Social Work, Health or Human Services field Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience
    $29.2-33.9 hourly Auto-Apply 51d ago
  • Adult Therapy Manager

    Cuyahoga County Board of Developmental Disabilities 3.6company rating

    Remote job

    The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a manager to plan, direct and manage the provision of occupational, physical and speech therapy services to individuals eligible for Board services ages 3 and older. Primary liaison to community therapy partners and projects. The nature of work will include, but is not limited to the following: Provide clinical and strategic oversight to occupational, physical and speech therapists serving individuals ages 3 and older (adult therapy staff). Provide direct supervision, performance evaluations, guidance and feedback to OT, PT, and SLP consultative staff and Specialized Services Supervisor. Support the Specialized Services Supervisor in carrying out these responsibilities for the Specialized Services Therapy staff. Oversee and monitor all adult therapy staff with regard to adherence to policies and procedures for therapy provision, clinical practice and ethical standards. Review requests, assign referrals and prioritize the caseloads of adult therapists based on emergent needs. Provide support and guidance to Specialized Services Supervisor to assign and manage caseloads for specialized services staff, including direction with recommendations for therapeutic interventions/services/frequencies to best meet the needs outlined in the referral. Manage all activities of the EITS lending library and Mobile Sensory Space, including inventory management and outcome measurements. Build and expand partnerships with community organizations to increase the capacity to serve individuals with developmental disabilities. Develop and maintain relationships with entities including but not limited to private provider agencies, vendors and public school districts. Develop, coordinate and manage training of adult therapists and maintain standards for performance of evaluations, written plans and objectives, record keeping, implementation of treatment, technical competency, review of objectives, plans and treatment. Manage the support of individuals with complex and intense needs in Cuyahoga DD respite and ICF homes. Monitor elements and implementation of services delivered by adult therapists through analysis of programmatic, productivity and outcome data. Maintain and monitor data from the timekeeping system for consultative adult therapy staff, including professional leave requests, absences and timecards. Manage staff mileage reimbursement requests. Establish and coordinate opportunities to advance the professional growth of all adult therapy staff and Specialized Services Supervisor. Participate in the recruitment and hiring process for adult therapy staff including new employee orientation. Oversee all adult therapy department meetings and develop and coordinate agenda with Specialized Services Supervisor. Co-arrange vendor presentation and clinical in-service opportunities for department. Assist with the Adult Therapy Department budget. Complete initial and ongoing training for PBS-CR and monitor the initial and ongoing training completion for department staff. Coordinate shadowing and internship experiences for adult therapy students (OT, PT and SLP) of approved local colleges and universities outlined in contractual agreements with Cuyahoga DD. Oversee and monitor process for provision of adult therapy services to contracted intermediate care facilities. Participate in EITS Department work efforts related to agency committees, task forces or other initiatives as assigned. As necessary, represent Cuyahoga DD in dealings with other state, regional and local agencies and organizations. As necessary, attend and participate in meetings, committees, conferences and make presentation on applicable topics. Provide consultation services to management, administrative staff, and parents/guardians as part of general or specific training requests. SUPERVISORY DUTIES: Direct supervision of Specialized Services Supervisor and adult consultative Occupational, Physical and Speech therapy staff. FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning: Hybrid work schedule with some flexibility. Over 40 paid days off a year, including holidays. A great government Pension through Ohio PERS. Major Medical insurance. Free Dental, Vision Life, and Temporary disability Insurance Professional Development Reimbursement each year. Membership dues reimbursement each year. Mileage Reimbursement at the IRS rate. Flexible Spending Account Tuition Reimbursement Annual Pay Increases, and so much more. If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information. SALARY: The starting salary for Pay Schedule F is $73,000.00. However, it is important to understand that the actual starting salary for a new hire into this position will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate. Also, it is Cuyahoga DD's intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints. The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations. We hope you choose to join our team! Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our positions. Although we may permit some remote work at home with hybrid work schedules for some of our positions, we do expect staff to be able to commute to our facilities in Cuyahoga County, Ohio on a regular basis. Travel between our four locations in Parma, Cleveland, and Highland Hills, Ohio is required. Qualifications Ohio license in physical or occupational therapy or speech language pathology required with the corresponding degree. Minimum three years' clinical experience as a Physical Therapist, Occupational Therapist or Speech Language Pathologist required. Minimum three years' clinical experience and at least two years' experience in the direct supervision of employees required. Minimum one year's experience in providing or overseeing direct services to individuals with complex needs. Training or experience in intellectual disabilities, developmental disabilities and appropriate treatment techniques preferred. Valid state of Ohio driver's license and continued maintenance of excellent driving record. Application Procedure: All applicants must apply ONLINE. Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position. External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume. You are also encouraged to upload a cover letter that outlines your interest in this position. Resumes and letters are uploaded on your profile page once you apply for this position. Failure to provide a resume that outlines your work history will remove you from consideration. All candidates are asked to create an online profile and you may be asked to answer a series of questions. Immediately after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below. Application Deadline: Open until filled. Equal Opportunity, Diversity, and Inclusion: The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person's sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. PRIVACY AND SECURITY NOTICE: By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE. - Individuals who may need assistance with the application process should contact Human Resources. - Questions about the application process? Review answers to our FAQs here: FAQS and How to Contact H.R. - All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $73k yearly Auto-Apply 4d ago
  • SSDI Case Manager

    Advocates 4.4company rating

    Remote job

    OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a highly organized and dedicated Case Manager to join Advocate and oversee the progress of disability cases at the Initial Application (IA) and Reconsideration (Recon) levels. You will manage a large caseload and work directly with claimants, ensuring they receive regular updates and assistance throughout the process. Your role will include analyzing medical records, filing recon appeals, and collaborating with SSA/DDS to resolve case-related issues. If you have strong time-management skills and thrive in a fast-paced, client-focused environment, this position will allow you to make a meaningful impact on the lives of claimants.Job Responsibilities Conduct Welcome Calls, file appeals, take action on claims needing attention, respond to Claimant calls, SMS, and emails, and other claim management work streams Offer an empathetic, best-in-class experience for our claimants Proactively communicate with claimants, ensuring they are informed of the progress of their cases. Collaborate with SSA/DDS to resolve case-related issues and keep the case on track. Use our technology to support claimants through the application and adjudication process Help improve our technology and operations, providing feedback to strengthen our ability to help claimants Proactively identify challenges and offer solutions. Qualifications Minimum of one year of SSDI/SSI case management experience is required. Strong organizational and time-management skills to handle a large caseload. Thorough knowledge of Social Security's disability process and familiarity with DDS/SSA forms. Ability to work in a fast-paced environment while maintaining attention to detail and task completion. Preference for a small start-up environment with high ownership and high responsibility. Desire to transform the disability application and adjudication process. Ability to quickly pivot, change process, and adopt new ways of doing things. Familiarity with Salesforce or a similar CRM This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Lead Case Manager - Family Law

    Kimbrough Legal

    Remote job

    Kimbrough Legal, PLLC, is seeking a Family Law Lead Case Manager to join our law firm in Austin, TX. This position entails overseeing all aspects of case management and requires individuals with a meticulous nature and a solid background in drafting legal documents, conducting research, and managing case files. The ideal candidate will be adept at ensuring the efficient handling of our legal matters and possess strong communication skills. If you excel in developing processes, taking a proactive approach, and are looking for a new opportunity, we invite you to apply to join our team today! Working hours: Monday to Thursday: 8:00 a.m. - 5:00 p.m. in the office Fridays: Work remotely from home What Kimbrough Legal Can Offer You: Dedicated Work-Life Balance Competitive Base Salary Bonus Structure to Reward Excellence Health, Dental, and Vision Insurance 401(k) Retirement Plan with Match Generous Paid Time Off (PTO) plus 10 Paid Holidays Support for Professional Growth through Continuing Legal Education Assistance Positive Work Environment that Values Integrity and Collaboration Oversee and ensure adherence to all legal documents and all legal regulations Aid attorneys in case management, which includes invoicing, monitoring deadlines, and issuing necessary prompts Provide cost-effective suggestions to attorneys for achieving client objectives Create legal paperwork for attorney assessment Manage and organize case files and engagement details according to firm policies, whether in electronic or paper form Furnish clients and external counsel with case status updates upon request Work collaboratively with external vendors, staff, and attorneys to manage the firm's caseload efficiently, present case summaries, and meet deadlines Minimum of 5 years of experience as a Lead Case Manager or Senior Paralegal in a family law practice Professional certification or advanced education, specifically in case management Bachelor's degree from an accredited four-year college or university, majoring in law, business, or a related field Ability to efficiently handle multiple cases simultaneously Demonstrated experience in drafting legal documents and conducting thorough legal research Proficiency in using Microsoft products, plus case management and other legal software Excellent communication and organization skills Ability to reliably commute to Austin, TX 78746
    $34k-45k yearly est. 60d+ ago
  • Case Manager

    Recovery Monitoring Solutions LLC 3.5company rating

    Remote job

    *$500.00 hiring bonus after 90 days employment. Eligible for up to $600.00 bonus every month. Flexible schedule or work from home available after training period. The Case Manager, Non-Residential, Community Corrections, is responsible for programmatic goals, ensuring program conditions are met, and assisting in the establishment or reestablishment of community ties as required. Ensures contractual deadlines are met, and the clients' performance is monitored and documented properly. Provides exceptional customer service and complies with company and contractual policies and procedures. ESSENTIAL FUNCTIONS: Supervises caseload of clients to ensure program, court and referring agency requirements are met. Provides client with community resource assistance. Conducts client assessments, evaluates programming progress and participates in client progress meetings. Ensures accountability of clients in the community via phone calls, onsite checks, drug and alcohol screenings, observations, and verification of submitted documentation and requests Reviews and oversees clients' financial obligations. Collects supervision payments from clients and completes daily deposits. Reviews and evaluates client behavior. Notifies appropriate agency of infractions or determines if disciplinary measures are needed. Ensures client physical and electronic file is up-to-date and contains all relevant and pertinent information. Maintains sentencing case plan and tracks the client's progress through treatment and other programs, ensures client's required timelines are met and goals are accomplished as outlined by court or referring agency's requirements. Maintains and monitors the confidentiality of client records and administrative files. Complies with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements. Works with court and court officials to write and update client reports. Testifies in court when required. Domestic U.S. travel may be required. Other duties as assigned BASIC QUALIFICATIONS: Bachelor's Degree from accredited college or university required Proficiency with Microsoft Office (Word, Outlook and Excel) preferred. Effective verbal and written communication skills required and apply problem solving techniques to complex issues. Strong organizational and clerical skills required. Demonstrate ability to complete pre-service and other training programs as required. Valid driver's license is required. KNOWLEDGE, SKILLS, ABILITIES Plan, organize and assign the work of others Apply policies, procedures, and best practices Perform computer data entry Clearly communicate concepts and instructions Coordinate efforts with other staff and divisions Create and maintain accurate records and reports Work within a team structure Define problems, collect and analyze data, and determine valid solutions Recognize and meet needs of customer/end user Maintain focus and perform required duties while interacting with disagreeable customers/end users Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position Benefits Include: Medical Dental Vision 401K Short Term Disability Long Term Disability Basic Life
    $43k-63k yearly est. Auto-Apply 60d+ ago
  • Case Manager

    Point C

    Remote job

    Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market - to do more for clients - and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company. Point C is seeking a compassionate and detail-oriented Case Management Nurse to support patients on their journey to better health and well-being. In this role, you'll serve as a critical liaison between patients, providers, care teams, and community resources-ensuring continuity of care and adherence to treatment plans. Primary Responsibilities: Create and promote adherence to treatment plans, as developed by patients' healthcare providers Create and maintain accurate, detailed clinical patient reports for clients and carriers Monitor and document adherence to treatment plans, evaluate effectiveness, monitor patient progress in a timely manner Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals Increase patients' ability for self-management and shared decision making Increase comprehension through culturally and linguistically appropriate education Assist with medication reconciliation Connect patients to relevant community resources, with the goal of enhancing patient health and wellbeing. Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s), stop-loss carrier, and community resources Assess a patient's unmet health and social needs Acknowledges patient's right on confidentiality issues, always maintains patient confidentiality and follows HIPAA guidelines and regulations Qualifications: Current standing as a licensed practical nurse (LPN) (required) 5 years of experience in a clinical or community resource setting/care coordination Case Management experience is preferred Highly organized with ability to keep accurate notes and records Evidence of essential leadership, communication, education and counseling skills Proficient computing skills and the ability to learn new systems Exemplary telecommunication skills Maintains high level of professionalism and confidentiality Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$70,000-$80,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
    $70k-80k yearly Auto-Apply 18d ago
  • Case Manager - Adult Literacy Education

    East Side House Settlement 3.5company rating

    Remote job

    Case Manager FLSA-Classification Non-Exempt Salary Range $45,000 annually Reports To Senior Director of Community Schools Program Adult Literacy Education (ALE) Summary/ Objective East Side House Settlement (ESH) is a community resource in the South Bronx. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and the communities. We seek a dynamic, hard-working, and creative team-player who shares our passion for providing exceptional services to children and families. Under the supervision of the Senior Director of Community Schools, the Case Manager will be key in the Community School and Workforce staff inter-disciplinary team whose purpose is to provide comprehensive educational and social emotional supports that enable participants to meet their learning, educational and employment goals. A primary focus for the Case Manager is to support our ALE participants throughout their process in the Test of Adult Basic Education (TABE) and Workforce services. The Case Manager will communicate effectively with the Senior Director of Community Schools and Workforce team to coordinate student intake and interviews, tutoring and all other wrap around services needed for participants, who are enrolled in various classes, to succeed. Essential Functions Duties and responsibilities include, but are not limited to: Manage a caseload of approximately 50-100 participants per year; divided by cohorts. Maintain ongoing contact with participants on caseload at all phases of the ALE program to track progress; meet individually at least twice per course with every adult participant. Conduct daily attendance outreach and refer participants to support services as needed. Maintain consistent communication with the Instructors and Career Development Specialists to ensure participants career goals are met. Conduct one-on-one and small group counseling sessions with participants that support their academic, career and personal goals. Work as part of an interdisciplinary team with Instructors, Career Development Specialists, and Education and Employment Services Managers in providing onsite/co-location services. Build and maintain Google shared database with case load of participants to track participant progress through career and education goal plans. Participate in relevant departmental meetings, training, case conferences, workshops and other on/off site events. Assist the program management staff in recruiting, interviewing, and maintaining participant records for each cohort of ALE. Consult with teachers and provide feedback to participants on academic performance using a biweekly assessment. Refer participants to academic and support services as needed. Attend administrative meetings, program trainings, and staff development. Educating participants and families about post-secondary options, colleges, the college admissions process, trends, procedures, and testing; advising participants and families as they go through the process and helping participants and families aspire realistically and choose wisely. Arrange monthly on-site/co-location family literacy events, special events, and extracurricular activities. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Supervisory Responsibility The role has no supervisory responsibilities. Remote Work ESH has determined that zero (0%) of this position can be remote due to COVID-19. Subject to change as public health conditions evolve. Work Environment Corporate casual. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel Moderate travel is expected for this position. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. This is generally a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Reasonable accommodations that allow a candidate to meet the requirements of the position will be considered. Position Type/Expected Hours of Work This role is a full-time position (35 hours) expected to generally work through Monday through Friday, 9:00am to 5:00pm, and 11:00am to 7:00pm some days. Some weekends and evenings may be required. Workdays/hours subject to change based on ESH's needs. To Apply To be considered for a position with East Side House, visit our website: ************************************** We are an Equal Opportunity Employer AAP/EEO Statement ESH encourages people with disabilities, minorities, veterans and women to apply. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Qualifications Education & Experience Requirements Experience capturing and maintaining data. Ability to form strong relationships with adult participants (25+) and stakeholders. Excellent organizational, verbal, and written communication skills. Flexible, ability to work under pressure, and highly motivated to build successful outcomes. Strong computer skills and technological experience including Microsoft Office (Word, Teams, etc.) Google Suite (Google Classroom, Docs, and Sheets) and similar programs Required Clearances COVID- 19 Vaccine - As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain vaccination before their start date. Competencies Serve as an ambassador for ESH/ALE, demonstrating our mission and values positively and professionally and acting as a role model for our adult participants. Always demonstrate professionalism and accountability. Contribute to the development and sustainability of ALE, Proactive and willing to help where and when needed. Exemplify a commitment to collaboration, teamwork, and partnerships. Take the initiative to analyze and solve problems. Excellent customer Service
    $45k yearly 19d ago
  • Oncology Case Manager - Rocky Midwest

    Carislifesciences 4.4company rating

    Remote job

    At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. Key Responsibilities Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. Execute customer retention strategies to maintain and grow existing accounts. Build and maintain value-based relationships with current customers, driving increased utilization of products and services. Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. Accurately document customer interactions, updates, and value-based activities in the CRM. Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. Maintain assigned company equipment and assets. Submit required reports and documentation accurately and on time. Meet or exceed assigned performance goals. Support meetings, conferences, and trade shows as needed. Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. Maintain a primary focus on case management. Required Qualifications Bachelor's degree required. Minimum of three years of account management or customer-facing experience. Strong problem-solving and decision-making skills. Understanding of clinic-based business practices. Ability to learn proprietary software. Excellent written and verbal communication skills. Strong organizational, interpersonal, and collaboration skills. Valid driver's license and reliable transportation. Successful completion of pre-employment requirements. Preferred Qualifications Experience in pharma, medical device, or diagnostics. Oncology experience. Physical Demands Ability to sit or stand for extended periods. Ability to lift routine office materials. Additional Information Periodic travel required, including possible evenings, weekends, or holidays. Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $36k-53k yearly est. Auto-Apply 15d ago
  • Case Manager

    Just-A-Start 3.9company rating

    Remote job

    Type: Exempt, Full time Supervisor: Director of Youth and Alumni Services Salary Range: $60,000 - $70,000 As a Case Manager you'll work with opportunity youth (ages 16-24) from the Boston Metro North region providing wrap-around supportive services and referrals ensuring that participants attain their High School Equivalency credential and secure high quality, good paying jobs. The Case Manager is a key team member on the YouthBuild Just A Start team. Their scope of work includes but is not limited to: 1) providing trauma-informed case management services to trainees and alumni, 2) collaborating with the Director of Youth and Alumni Services (DYAS) to design Life Skills curriculum for trainees, and 3) supporting with leadership development training. The Case Manager works closely with the Director of Youth and Alumni Services to provide strength-based coaching to ensure trainees remain in good standing and successfully complete the program. This is an exciting career opportunity for an experienced equity-centered case manager with an interest in supporting young people achieve their personal and professional goals. The Case Manager will join a growing team of supportive service youth workers committed to YouthBuild trainees and our growing portfolio of young adult training programs. PROGRAM BACKGROUND: Just A Start is a community development corporation dedicated to promoting equity by creating access to stable housing and building pathways to economic opportunity. We build and preserve affordable housing, offer education and workforce training, and provide housing resources and services to low-to moderate-income people in Cambridge and nearby communities. Founded in 1968 as a teen summer jobs program, Just A Start has a long history of serving young people in Cambridge. YouthBuild Just A Start is a full-time, comprehensive youth workforce development program for ages 16-24 in the Boston Metro North region. Our program is one of 11 independently operated YouthBuild programs and members of the Massachusetts YouthBuild Coalition. As a proud affiliated member of the global YouthBuild movement, we help young people reclaim their education, gain job skills, and become community leaders. We define students by their potential, not their challenges, offering mentorship, counseling, and support. Utilizing positive youth development and trauma-informed practices, we provide wrap-around services and academic and career training to out of school youth. CASE MANAGEMENT AND SUPPORTIVE SERVICES * Manage an average student case load of 15 active students as well as alumni by providing 1:1 case management services across Youth Programs (YouthBuild and Solar Start). * Develop and administer the basic needs survey, develop Supportive Action Plans (SAPs), and Student Success Plans. * Coordinate progress reviews ensuring that trainees receive timely feedback on their progress across all program components. * Promote respect and responsibility by upholding YouthBuild policies through strength-based coaching. * Provide supportive service benefits to trainees such as the program stipend, MBTA passes, driving lessons, and other student milestone incentives. * Maintain relationships and communicate with trainees, family members, guardians, as well as other service providers ensuring continuity of supportive services. * Advocate for trainees who are court-involved through coordination and communication with lawyers, court-room advocates and accompanying youth to court appearances as necessary. * Develop supportive service strategies in collaboration with other Just A Start departments as well as with Career Pathways, Education and Construction teams ensuring that trainees meet their educational and career goals. * Support the effective placement and transition of eligible trainees in and out of Just A Start's participant-designated transitional housing apartment units and coordinate as needed with JAS' Resident Services and property management. * Complete case notes and other required case management documentation in a timely, accurate, and strengths-based manner. * Stay informed about community resources and eligibility requirements (e.g. unemployment, SNAP, housing, mental health services, food resources, etc). LIFE SKILLS AND LEADERSHIP DEVELOPMENT * Support the development and facilitation of 1-2 Life Skills classes per week focused on socio-emotional wellbeing. * Collaborate with the Director of Youth and Alumni Services to develop and co-facilitate the Youth Policy Council (YPC) and Alumni Advisory Board (AAB) design thinking social impact projects and the podcast. * Co-design and plan program-wide activities (e.g. Pre-orientation, Graduation) and other celebrations that foster a sense of community. * Work with the VISTA team to ensure that community resources and partnerships are cultivated that align with student needs and lead to successful outcomes. QUALIFICATIONS / KEYS TO SUCCESS: * Bachelor's degree preferred, or equivalent combination of experience and education. * Minimum of 3-5 years of related experience in case management/advocacy is strongly preferred. * Love, equity-centered, sense of humor, and passion for working with young people and ability to build positive relationships with young people. * Experience working with young people (ages 16-24) dealing with significant barriers or obstacles to success. * Demonstrated experience with group facilitation. * Exposure to, or awareness of, principles of Motivational Interviewing (MI), Screening, Brief Intervention and Referral to Treatment (SBIRT), and Cognitive Behavioral Therapy (CBT) is a plus. * Strong verbal and written communicator who is capable of managing up, down and across the department and organization to deliver quality and integrated services. * Growth-mindset, patience, and understanding of the evergreen nature of youth needs and goals. * Familiarity with Google Workspace, Box, Zoom, and Salesforce (or other CRM) preferred. * Willingness to work flexible in-person/remote work hours outside of Monday - Friday 8:00 AM to 4:00 PM as needed in service to young people. * Acceptable CORI/SORI is required. We know that no individual candidate will possess every skill or experience listed. Studies show that women and people of color are less likely to apply for jobs unless they meet all qualifications. We encourage you to apply even if you don't meet every requirement. If you're excited about this role and our mission, we want to hear from you! TO APPLY / WHAT TO EXPECT: Please submit a resume in order to be considered for the role. In lieu of a cover letter you will be asked to respond to a prompt question during the application process. Qualified candidates may expect the following interview process: * 45-60 minute Zoom interview with the hiring manager * 60 minute in-person interview with program directors and trainees SALARY AND BENEFITS: The starting annual salary for this role is $60,000 -$70,000. In addition to a competitive salary, Just A Start offers excellent benefits, including medical, dental, Paid Time Off, Volunteer Time Off, VTO, 13 paid holidays and a 401(k) retirement plan with a 3% employer contribution. Just A Start YouthBuild employees receive a minimum of $500 per year for professional/leadership development activities. In addition, Just A Start has implemented a "Find Your Joy Fridays" benefit that allows staff to leave early on Fridays. Just A Start is an Equal Opportunity Employer. Our staff represents a wide range of ages, races, interests, and backgrounds coming together in pursuit of common goals. We value diversity and work together to create an inclusive culture where people from all backgrounds can thrive and belong. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, genetics or any other characteristic protected by law. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office conditions and classrooms. The noise level in the work environment is moderate and can occasionally be loud.
    $60k-70k yearly 60d+ ago
  • E-Commerce Case Manager

    Radix Construction

    Remote job

    Join Our Team: E-Commerce Case Manager (Remote) Are you a detail-oriented, customer-focused professional with a passion for delivering exceptional support in a fast-paced digital environment? Were looking for a dedicated E-Commerce Case Manager to join our team and play a key role in enhancing customer satisfaction, streamlining service delivery, and ensuring smooth issue resolution across the e-commerce experience. As an E-Commerce Case Manager, youll be responsible for managing customer inquiries and escalations, coordinating with internal teams to resolve issues efficiently, and ensuring every customer interaction is handled with care and precision. This is a remote position, ideal for someone who thrives in a digital-first environment and is highly organized, communicative, and proactive. Key Responsibilities: Serve as the main point of contact for escalated customer cases, providing timely and effective solutions. Collaborate with logistics, warehouse, marketing, and customer service teams to resolve order, delivery, and product-related issues. Analyze and assess customer needs to offer personalized solutions and ensure a positive shopping experience. Monitor open cases and follow up with internal stakeholders to ensure timely resolution and customer satisfaction. Maintain accurate case documentation and ensure all actions are logged in internal systems. Educate customers on company policies, procedures, and available services or tools to assist in order management. Proactively identify recurring issues and provide insights to improve operational workflows. Ensure compliance with company policies and customer service standards. Handle returns, refunds, and warranty claims while maintaining a focus on both customer satisfaction and business goals. Required Qualifications: Bachelors degree in Business, Communications, E-Commerce, or a related field. 23 years of experience in customer service, case management, or e-commerce operations. Strong understanding of the e-commerce landscape, including order processing, logistics, and online customer behavior. Excellent written and verbal communication skills with a customer-first mindset. Proven problem-solving abilities and a proactive approach to managing complex cases. Comfortable working with CRM platforms, order management systems, and online chat/email tools. Strong organizational skills with the ability to prioritize and manage multiple cases simultaneously. High attention to detail and ability to work independently in a remote environment. Preferred Qualifications: Experience with Shopify, Magento, or other major e-commerce platforms. Knowledge of shipping platforms and fulfillment processes. Familiarity with analytics tools and basic data reporting. Experience working in a remote customer service or support role. Understanding of common e-commerce KPIs and service-level metrics. What We Offer: 100% remote work with flexible scheduling. Competitive compensation with performance-based bonuses. Health, dental, and vision insurance. Paid time off and company holidays. Career development opportunities including training and certifications. A collaborative and supportive team culture focused on innovation and customer excellence. Interested in making a direct impact on customer experiences in the digital space? Apply now and help us shape the future of online shopping!
    $31k-49k yearly est. 60d+ ago
  • Patient Access Appeals Case Manager

    Noctrix Health

    Remote job

    Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world's first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. The Patient Access Appeals Case Manager is responsible for supporting patients through the denial and appeal process, coordinating with healthcare providers, insurance companies, and patients to ensure seamless access to our innovative DME device. This position will play a supportive role in ensuring the successful commercialization of our product by developing and executing reimbursement strategies, establishing relationships with payers, and navigating the complex healthcare reimbursement landscape. Responsibilities: Support patients, healthcare providers, and insurance companies regarding access and reimbursement for our novel DME device Collaborate with healthcare providers to obtain necessary documentation and clinical information for insurance claims and prior authorization requests Coordinate with insurance companies to ensure timely and accurate processing of claims and prior authorization requests Stay up to date with insurance policies, coverage criteria, and reimbursement guidelines to provide accurate information and assist in obtaining coverage for patients. Help to identify and address any access or reimbursement challenges, working closely with cross-functional teams to develop solutions Provide exceptional customer service to patients, healthcare providers, and insurance companies, addressing inquiries and resolving any access-related issues. Collaborate with internal stakeholders to develop training materials, tools, and resources for healthcare providers and patients to ensure a smooth access process Assess incoming denials and log in the database to identify trends in denials, new medical policies, as well as successful talk tracks and language used in successful appeals Continuously evaluate and enhance the commercial appeals process for efficiency and effectiveness Identify trends in appeals and provide insights to management for process optimization, and implement best practices and industry benchmarks to drive improvements in the appeals resolution workflow Generate regular reports on appeal metrics, including volumes, resolution times, and outcomes Requirements: BA/BS degree in business, healthcare or marketing fields required or equivalent experience 2+ years of healthcare sector (pharmaceutical and medical device) 1+ years in medical device reimbursement involving DME products Experience leading projects and teams of reimbursement and billing professionals Excellent collaboration skills and can-do attitude Excellent presentation and communication skills, with a strong emphasis on written communication Excellent analytical abilities Preferable: Experience in appeals, IRO, and ALJ process Experience with Insurance Complaints and State Fair Hearings
    $35k-52k yearly est. Auto-Apply 24d ago
  • Case Manager

    Saybrus Partners 3.8company rating

    Remote job

    Why Saybrus? We strive to help employees lead fulfilling professional lives. Excellence is expected and rewarded. We believe in straightforward communication and encourage employees to share opinions and ideas. Our salaries, incentive awards and comprehensive benefits provide a highly competitive total reward package based on individual and company performance. Many of our employees work from their homes, while others are based in our Hartford, CT headquarters. Job Summary Saybrus Partners is looking for a self-motivated individual for the role of Case Manager, a critical role in the success of Saybrus' life insurance distribution strategy. Case Managers provide new business support to key business partners. They must independently manage cases by creatively resolving issues, negotiating underwriting offers (where applicable) while leveraging contacts and resources to ensure a desired outcome. Candidates must possess a strong knowledge of the life insurance process and be able to troubleshoot problems causing cycle time delays. Responsibilities also include timely communications, assistance in gathering outstanding requirements and overall superior customer service. Case Managers are expected to utilize strong communication skills (verbal and written) to ensure cases move through the new business process in a timely manner. Case managers must work well in a team environment. This role has a direct correlation to the success of the account.Job Description Principal Duties and Responsibilities Proactively follow up and provide communication to support advisor/distributor satisfaction and understanding; ensure cases progress from submission to placement in a timely/efficient manner with superior service. Manage daily workload with emphasis on time management and quality standards. Review and assess requirements, as needed. Serve as a single point of contact to customers. Receive and resolve complex and/or sensitive customer service inquiries, complaints and problems with quality, accuracy, and in a timely manner. Proactively resolve any issues and inquiries. Manage the necessary components for the new business process, identifying cases that need special handling. Accept ownership and suggest innovative solutions to meet branch/client needs while undertaking new and different requests. Explore opportunities to add value. Use expertise in life insurance process, terminology, technology to support and enhance daily operations. Negotiate underwriting offers with the underwriting teams of our Product Partners as appropriate to provide best opportunity for placement. Provide continuous scheduled telephone coverage as business needs dictate. May be responsible for employee training and mentoring. Perform other duties as assigned Knowledge, Skills and Abilities Knowledge of the life insurance process (permanent and term products), including key impairments Working knowledge of desktop applications such as Outlook, Word and Excel. Knowledge of Smart Office and Salesforce.com a plus. Critical thinking skills with the ability to identify and troubleshoot problems, and comfort with cases involving a high degree of complexity. Excellent verbal and written communication skills; clear and effective Excellent interpersonal and relationship building skills to interact with internal and external clients Discretion while handling confidential matters (e.g., medical records) Ability to work independently in a fast-paced, multi-faceted environment while focusing on critical deliverables Comfortable in a team environment and supportive of corporate change
    $34k-51k yearly est. Auto-Apply 60d+ ago
  • Executive Case Manager (Remote)

    Pharmacord

    Remote job

    Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit **************** The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients. The Executive Case Manager responsibilities include education on the access and reimbursement support tools available from PharmaCord and participating program, advising HCPs and/or patients and caregivers on the benefits and program eligibility for a specific patient, and educating HCP offices on Payor processes and procedures. Key Responsibilities: Relationship Management Builds trusted relationships with patients, prescribers, and appropriate client stakeholders regarding reimbursement inquiries and challenges through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients. Manages all relationships in a manner that adheres to all relevant laws, regulations, program-specific operating procedures and industry standards related to access and affordability, including HIPAA and insurance guidelines. Managed through call/contact center structure, this role supports inbound and outbound calls to patients, caregivers, specialty pharmacies and healthcare professionals. Performs post Benefits Investigation calls to patients and/or physicians explaining coverage options and next steps in the access journey. Manages all client inquiries and as appropriate, such as case specific statuses. Manages HCP inquiries, as applicable, pursuant to business rules. All communications with the client's field teams will remain compliant and adhere to ways of working protocols outlined between PharmaCord and the client teams. Inbound Call Management Manages inbound calls as directed by the program-approved FAQs. Triage patients to internal or external resources as appropriate. Personalized Case Management Provides personalized case management to patients and HCPs including outbound communication to HCPs, specialty pharmacies and patients to communicate benefit coverage and/or appropriately help drive next steps in obtaining coverage and/or access to prescribed medicine. All communications for case management will follow the guidelines set forth for the program and only provide information publicly available and/or outlined in the patient insert. Leverages electronic tools to identify benefits and payer coverage; completes manual benefit investigation as needed. Identifies and communicates patient's plan benefit coverage including the need for prior authorization, appeal, tier exception, and/or formulary exclusions. Serves as a subject matter expert to internal team as required and appropriate. Uses electronic resources to obtain benefit coverage outcome and if needed, outbound call to payers and HCPs to follow up on proper submission and/or outcome. Coordinates nurse teach with nurse educators, as applicable to program Supports adherence services as applicable to program. Identifies peer support resources for patients. Proactively communicates needs for reverification of prior authorization or re-enrollment. Identifies and reports adverse events, product complaints, special situation reports and/or medical inquiries received in accordance with program operating procedures and the Business Rules Documents all activities within the PharmaCord Lynk system, maintaining detailed records of reimbursement activities, including claims status, payments, and appeals. Generate reports and analysis as needed to identify trends and opportunities for improvement.in accordance with business requirements. Utilize Valeris' values as the driving force behind the team's success On time adherence to training deadlines for all corporate policies and procedures Ensure all SOPs are followed with consistency Perform additional tasks or projects as assigned Qualifications: Completion of Bachelor's degree (or higher) required. Degree in healthcare administration, social science or similar related fields is strongly preferred. In lieu of a degree, five plus years of experience in insurance reimbursement, patient access, direct patient care, and/or patient education is required. Two years of experience in insurance reimbursement, patient access, direct patient care, and/or patient education is required. Minimum two years of experience in healthcare access delivery or management is strongly preferred. Will consider other certifications and five or more consecutive years of experience in relevant field. Certification examples include PACS (Prior Authorization Certified Specialist), CHES (Certified Health Education Specialist) or CCM in healthcare or social science (Certified Case Manager). Strong understanding of medical terminology, coding systems (ICD-10, CPT, HCPCS), and insurance processes. Demonstrated examples of executing within guardrails recognizing urgency and consistently delivering patient centric results. Excellent attention to detail and organizational skills. Ability to prioritize tasks and work efficiently in a fast-paced environment. Effective written and verbal communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders. Demonstrates the ability to think critically and issue resolution. Knowledge of healthcare compliance regulations, including HIPAA and Medicare/Medicaid guidelines. Bi-lingual candidate welcomed Physical Demands & Work Environment While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect: Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs Additional health support, including telehealth and Employee Assistance Program (EAP) services Company match on Health Savings Account contributions Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting Paid Time Off (PTO) and Sick Leave to support work-life balance Team members receive nine paid holidays plus two floating holidays Opportunities for advancement in a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace A mission-driven, inclusive culture where your work makes a meaningful impact Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer. Important Notice Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an ************************ and/***************, @echo.newtonsoftware.com email address regarding next steps in our interview process. Please Note: PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from ***************, @pharmacord.com *************************** email address, or through our scheduling platform, Calendly. We will never request your bank account information at any stage of the hiring process. We will never send a check (electronic or physical) to purchase home office equipment. If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at **********************
    $31k-48k yearly est. 60d+ ago
  • Case Manager

    Recoveryms

    Remote job

    *$500.00 hiring bonus after 90 days employment. Eligible for up to $600.00 bonus every month. Flexible schedule or work from home available after training period. The Case Manager, Non-Residential, Community Corrections, is responsible for programmatic goals, ensuring program conditions are met, and assisting in the establishment or reestablishment of community ties as required. Ensures contractual deadlines are met, and the clients' performance is monitored and documented properly. Provides exceptional customer service and complies with company and contractual policies and procedures. ESSENTIAL FUNCTIONS: Supervises caseload of clients to ensure program, court and referring agency requirements are met. Provides client with community resource assistance. Conducts client assessments, evaluates programming progress and participates in client progress meetings. Ensures accountability of clients in the community via phone calls, onsite checks, drug and alcohol screenings, observations, and verification of submitted documentation and requests Reviews and oversees clients' financial obligations. Collects supervision payments from clients and completes daily deposits. Reviews and evaluates client behavior. Notifies appropriate agency of infractions or determines if disciplinary measures are needed. Ensures client physical and electronic file is up-to-date and contains all relevant and pertinent information. Maintains sentencing case plan and tracks the client's progress through treatment and other programs, ensures client's required timelines are met and goals are accomplished as outlined by court or referring agency's requirements. Maintains and monitors the confidentiality of client records and administrative files. Complies with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements. Works with court and court officials to write and update client reports. Testifies in court when required. Domestic U.S. travel may be required. Other duties as assigned BASIC QUALIFICATIONS: Bachelor's Degree from accredited college or university required Proficiency with Microsoft Office (Word, Outlook and Excel) preferred. Effective verbal and written communication skills required and apply problem solving techniques to complex issues. Strong organizational and clerical skills required. Demonstrate ability to complete pre-service and other training programs as required. Valid driver's license is required. KNOWLEDGE, SKILLS, ABILITIES Plan, organize and assign the work of others Apply policies, procedures, and best practices Perform computer data entry Clearly communicate concepts and instructions Coordinate efforts with other staff and divisions Create and maintain accurate records and reports Work within a team structure Define problems, collect and analyze data, and determine valid solutions Recognize and meet needs of customer/end user Maintain focus and perform required duties while interacting with disagreeable customers/end users Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position Benefits Include: Medical Dental Vision 401K Short Term Disability Long Term Disability Basic Life
    $31k-47k yearly est. Auto-Apply 60d+ ago
  • W&E - CASE MANAGER

    Community Services Consortium 3.3company rating

    Remote job

    , NOT TO EXCEED TWO YEARS. SUPERVISION RECEIVED: Reports to and works under the general supervision of Operations Manager who assigns duties and reviews work for effectiveness according to established work standards. SUPERVISION EXERCISED: This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel. POSITION SUMMARY: Work with clients to develop individualized action plans with goals of self-sufficiency and/or increased stability. ESSENTIAL FUNCTIONS/ DUTIES & RESPONSIBILITIES The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform. Performs intake and assessment with potential clients to determine need for services. Identifies barriers preventing client from achieving self-sufficiency. Works with client to develop an individual assistance plan, while integrating and coordinating multiple services. Provides vocational, personal and family counseling to program participants. Maintains comprehensive, detailed case files and other required paperwork on each client as necessary. Manages client case load. Serves as client advocate and refers clients to other services as appropriate. Monitors and evaluates client's progress toward completion of assistance plan; amending and revising plan as necessary. Data entry into web-based management information system. Conducts home visits and assists individuals in achieving stability. Regular attendance and punctuality is a requirement of this position. Maintain a professional and courteous manner and an ability to work harmoniously with other employees, clients and the general public. Drive defensively to CSC office locations, client's residence and community partner locations as necessary. Follow agency personnel and safety procedures. Accepts and performs other work as assigned. QUALIFICATIONS & REQUIREMENTS EDUCATION AND EXPERIENCE: Baccalaureate degree from a four-year college or university in Social Science or related field and one year of experience in vocational or family counseling, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. MINIMUM REQUIRED QUALIFICATIONS: KNOWLEDGE, SKILL AND ABILITY: Thorough knowledge of counseling practices with emphasis on family counseling. Comprehensive knowledge of available social services. Ability to meet and develop professional working relationships with community partners. Communicate effectively, both orally and in writing. Behavior positively reflects on agency and workplace. Maintains confidentiality of client and agency information. Meet and develop good working relationships with community resources. Requires effective in-group and individual interpersonal skills. Read, analyze, and interpret general business reports, governmental regulations and other procedures or correspondence. Accurate data entry skills at a pace to keep up with work load. Proficient in the use of Microsoft Office Suite products. Clients receive services using a variety of methods; both remote and direct service with appropriate distancing measures. Therefore, should possess the flexibility and technical capabilities to function in a remote work environment as needed. SPECIAL REQUIREMENTS: Must pass a criminal history background investigation; however a conviction of a crime may not necessarily disqualify an individual from this classification. Valid Oregon Driver License with insurable driving record for business travel as required. WORK ENVIRONMENT/ WORKING CONDITIONS/ PHYSICAL DEMANDS The work environment and working conditions described here are representative of those that are typical of the job and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office working conditions. Typically exposed to office noises and interruptions such as printers, telephones, clients. In the performance of job duties, the employee is frequently required to sit; talk, see or hear; walk; use hands to; handle, or feel objects, or controls; and reach with hands and arms. Regularly required to stand and walk; and occasionally required to stoop, kneel, crouch, or crawl; climb or balance. On business travel you may encounter varying weather conditions. Exposure to client's homes that may be dusty, dirty, cluttered and have pets.
    $32k-41k yearly est. 14d ago

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