ESSHI Case Manager
Case manager job in Rochester, NY
Requirements
Minimum 3-5 years of experience managing social service or reentry housing programs.
Familiarity with re-entry populations, and trauma-informed service delivery.
Knowledge of local housing resources, criminal justice systems, and community-based service partners.
Strong ability to build trust and maintain professional boundaries with participants.
Excellent communication, advocacy, and problem-solving skills.
Proficiency in Microsoft Office and comfort with database systems.
Must be customer service oriented and mission-driven.
Must possess a valid driver's license and access to reliable transportation.
Must be able to work occasional evenings/weekends as needed
Preferred:
Bachelor's degree in Social Work, Public Administration, Education, Criminal Justice, or a related field (or equivalent combination of education and experience preferred.
Experience working with Justice Involved or homeless population.
Equal Opportunity Employer:
The Urban League of Rochester is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, ability, age, or veteran status.
Salary Description $24.18 - $25.82
MOW Case Manager
Case manager job in Webster, NY
Provides comprehensive case management services to Meals On Wheels. Conducts initial assessments for all new Monroe County Office for the Aging (MCOFA) participants to identify needs and determine appropriate level of support. Develops and coordinates person-centered care plans for participants with complex needs, facilitating connections to community services and resources that enable them to age safely at home. Works collaboratively with MOW program staff to ensure seamless, integrated service delivery and provides expert consultation on participant needs as they evolve.
Responsibilities
Qualified individuals must be capable of performing the following essential duties and responsibilities, with or without reasonable accommodation:
Initial Assessment & Triage
Conducts comprehensive initial assessments (COMPASS) for all new MOW participants home visits to evaluate health status, functional abilities, social support, environmental conditions, and service needs.
Determines appropriate level of ongoing support based on assessment findings, identifying participants with complex needs who require active case management versus those appropriate for standard monitoring by diet technicians.
For participants with identified complex needs requiring ongoing case management:
Develops and coordinates person-centered care plans in collaboration with participants and service providers.
Provides assistance with accessing services and benefits, including coordinating in-home support services, arranging home safety assessments and modifications, facilitating healthcare and transportation connections, and assisting with benefit applications (e.g., SNAP, HEAP).
Serves as a professional resource and consultant to participants, helping them navigate the service network.
Conducts documented follow-up contacts at least every two months to monitor progress and adjust service plans as needed.
Facilitates warm handoffs to community partners and specialized services when participant needs exceed program scope, ensuring seamless transitions and successful service connections.
Documentation & Compliance
Maintains timely, accurate, and confidential documentation of all case management activities in the NYS Health Commerce System and NYSOFA Statewide Client Database.
Completes required assessments, reassessments, care plans, and follow-up documentation in accordance with MCOFA and NYSOFA regulations.
Ensures all participant information is treated confidentially and referrals are made with appropriate consent.
Retains documentation for required retention periods and completes case file reviews and audits as needed.
Professional Development & Collaboration
Maintains active New York State Office for the Aging (NYSOFA) Case Management Certificate and completes required continuing education (16 hours annually).
Stays current on aging services regulations, community resources, and professional best practices through ongoing education and training.
Participates actively in internal program meetings, external community partner meetings, and case reviews.
Collaborates with MOW program staff, volunteers, and community partners to ensure coordinated service delivery.
Other duties as assigned.
*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Qualifications
Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience:
Education: Bachelor's Degree in Human Services or related field with one year experience in the field of Aging. (BSW preferred). Equivalent combination of education and experience will be considered.
Experience: 2 years in Human Services, preferably in the field of Aging.
Licensure, Certification, and/or Credential:
Valid NYS Driver's license with reliable transportation. Bilingual in Spanish preferred.
NYSOFA Case Management Certificate preferred or willingness to acquire within first four months of hire. Recertified every five (5) years with 16 hours per year of required continuing education.
Knowledge, Skill, & Ability Requirements
Ability to prioritize assignments, plan, and complete work projects with minimal direction.
An ability to work efficiently and effectively and meet deadlines.
An ability to work under pressure.
Excellent verbal/written skills.
Ability to maintain confidentiality.
Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques
Technical & Systems/Equipment Proficiencies
Microsoft Office Suite: Outlook, Word, Power Point and Excel
Other
Valid Driver's License
Current Auto Insurance
Travel throughout service area year around.
Physical Requirements: The position involves frequent sitting, standing, and walking. Tasks such as kneeling, squatting, reaching, twisting, balancing, climbing, bending, pushing and pulling are required infrequently.
Salary: $38,126 - $80,912
Case Manager
Case manager job in Rochester, NY
Full-time Description
JOB SUMMARY: SPCC is seeking a compassionate and skilled Case Manager to provide non-clinical, trauma-informed support to families served within the Family Trauma Intervention Program (FTIP). Working closely with FTIP therapists, this role responds to casework needs for families at risk of foster care placement, recovering from severe abuse or a fatality, or experiencing trauma-related disruptions to family functioning. The Case Manager may also independently support up to five preventive families referred through MCDHS, focusing on stabilization at the onset of services or during transition out of the program. Core case management services include but are not limited to life skills coaching, advocacy across systems, preventive day care referrals, and connecting families with community resources to strengthen safety, stability, and overall functioning.
RESPONSIBILITIES INCLUDE:
Provide responsive, equitable case management services that support families engaged in FTIP treatment
Participate in program intake appointments and assist therapists in meeting all funder requirements
Develop developmentally appropriate child and caregiver safety plans in collaboration with therapists
Coordinate childcare referrals, including preventive and income-eligible supports, in partnership with county staff
Conduct developmental screenings (e.g., ASQs) and share results with caregivers and FTIP team members
Provide transportation to support access to services and program participation
Document all case management activities in the electronic health record, including progress notes, assessments, FASPs, safety plans, referrals, and collateral contacts
Maintain regular communication with therapists regarding family progress, needs, and concerns
Collaborate with Child Protective Services and community partners to promote trauma-informed supports and services
Submit monthly statistics to FTIP Clinical Supervisors
Requirements
QUALIFICATIONS:
Bachelor's degree in human services or a related field preferred; an associate degree with relevant experience may be considered
Minimum of two years' human services experience, ideally supporting families impacted by trauma, maltreatment, community violence, poverty, loss, or developmental challenges
Strong understanding of the psychosocial dynamics of child abuse, neglect, and multicultural factors influencing family systems
Ability to remain emotionally regulated in high-stress situations and support families through crisis and stabilization
Demonstrated commitment to trauma-informed, humanity-centered, and equitable care
Strong organizational, interpersonal, and time-management skills, with the ability to adapt to changing needs
WORKING AT SPCC: SPCC is committed to providing a trauma-informed, supportive, and inclusive work environment. We value flexibility, professional growth, and reflective supervision. Our team is passionate about equity, justice, and meaningful relationships. Join us in creating a lasting impact on the lives of families in our community. Candidate must successfully complete all required background checks and clearances and possess a valid NYS driver's license with required insurance.
This position is benefits eligible.
Salary Description $24- $30/ hour
Case Manager
Case manager job in Gates, NY
Requirements
QUALIFICATIONS:
Excellent oral and written communication skills.
Demonstrated flexibility in problem solving.
Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors, and the general public.
EDUCATION:
A Master's degree in social work from accredited college or university is preferred, or Bachelor's degree in social work or related field.
EXPERIENCE:
At least two-year experience working with older adults.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performing duties of this job requires occasional walking and standing. Must be able to occasionally lift loads of 30 pounds without assistance and the ability to sit for prolonged periods, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
Episcopal SeniorLife Communities is an equal opportunity employer.
Case Manager
Case manager job in Rochester, NY
The hours are as follows: Monday, Tuesday, Thursday and Friday- 9am-5pm, Wednesday- 11am-7pm
The Chrysalis House Case Manager will be assigned pregnant or parenting clients from both the residential and non-residential tracks of the Transitional Living Program. This position will provide intensive case management, including basic and independent living skills assessment, training, referrals, and other supports as needed, as well as assist in implementing the parenting training and engagement across the TLP Program. This is a (12) twelve-month, full-time position.
EXAMPLE OF DUTIES:
Develop, coordinate and facilitate parenting skills curricula, incorporating CYS philosophy and effective teaching approaches;
Curriculum development
Implementation oversight
Documentation
Impact measurement
Quality assurance
Staff training
Crisis intervention and response;
Outreach, Screening, Intake and Assessment;
Coordination, development, implementation, ongoing assessment of client's case management needs, service and plans;
Referral readiness, information and facilitation;
Case specific youth advocacy;
Transporting program participants, as required and consistent with agency policies;
Other duties as assigned.
ESSENTIAL FUNCTIONS INCLUDE:
Is able to manage the environment in order to provide a safe and supportive residential program through mediation, role-modeling and positive interaction with Chrysalis House residents;
Possesses sound problem solving and decision-making skills;
Maintains clear professional boundaries;
Is able to work evening hours and weekends;
Understands and promotes strength-based service delivery (youth leadership, asset development);
Is skilled in case management techniques and interventions;
Is familiar with the homeless/runaway youth service system and community resources;
Maintains accurate and up to date client records; and
EMPLOYMENT GUIDELINES:
Candidate must:
Adhere to ethical conduct
Demonstrate professionalism i.e., timely, dependable, responsible, flexible
Be non-judgmental and respectful
Model principles of inclusion and tolerance
Be youth centered and positive
Be family friendly
Establish effective working relationships with supervisor and co-workers
Develop positive relationships with all key stakeholders
Have strong literacy skills (i.e., reading, writing, comprehension)
Have excellent communication skills (verbal and written)
Conduct research and apply best-practices and evaluation methods
Effectively promote knowledge and skill development and positive behaviors
Provide leadership and/or work independently as requested
Candidate must possess significant knowledge of -
Adolescent development including: positive youth development, asset development, risk reduction and protective factors
Youth serving systems
Community resources
Client advocacy
CULTURAL SENSITIVITY:
The Center delivers services to youth and families from many racial, ethnic, cultural, social and life style groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff are required to attend professional development trainings and to continually enhance their understanding of cultural diversity.
Staff are expected to respect and honor cultural and human diversity. The annual
Performance Appraisal
provides an opportunity for staff to evaluate how they are integrating culturally competent practices into
their everyday work.
QUALIFICATIONS:
A minimum of a Bachelor's degree in human services, education or a related field; and (3) three years' experience or an equivalent combination of education, employment and life experience. A Master's degree is preferred.
In addition to the above, it is
mandatory
that
candidates meet the following criteria prior to hire:
Authorization for the agency to obtain driving record information
Proof of a satisfactory physical exam within the last 12 months including a PPD and
annually
thereafter.
A valid driver's license
Regular access to a motor vehicle
Automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage
PHYSICAL REQUIREMENTS:
Candidates must be able to be autonomously mobile in order to provide the required services.
COMPUTER SKILLS RECOMMENDED:
Program
Skill Level
Microsoft Office
Advanced
Internet Explorer
Advanced
The Center for Youth provides equal opportunities for employment,
Case Manager, Medicaid Long Term Support Program
Case manager job in Rochester, NY
Qualifications you'll bring: Current New York State Licensure as a Registered Nurse required. Certification in Case Management required within 24 months after hire. At least 3 years of recent clinical and Case Management experience. Experience working in a Medicaid Long Term Support Program (LTSS) or Health Home required.
Must demonstrate understanding of clinical and psychosocial issues that may alter treatment or plan of care and be able to demonstrate good judgment when dealing with emotionally charged situations.
Curiosity to foster innovation and pave the way for growth
Humility to play as a team
Commitment to being the difference for our customers in every interaction
Your key responsibilities:
Utilize the essentials of an integrated utilization management and case management model that includes assessment, planning, implementation, care coordination, monitoring, and advocacy to meet the needs of medically complex Medicaid members.
Through collaborative efforts the Case Manager will identify the medical and psycho-social needs of designated members, act as a proactive partner, and provide appropriate education, coordination of care and resource allocation.
The principal role of the position is to engage individual members and communicate with an established interdisciplinary team.
The role requires review of a comprehensive assessment and development of a time tasking tool and an individualized person-centered plan of care.
The position will provide guidance in understanding benefit coverage and navigating the health care delivery system.
The overall objective is to create solutions to overcome barriers to care and assist the member to achieve optimum health and/or improved functional capability through the coordination of quality cost effective care.
The Case Manager will also monitor and review cases with the Medical Director to ensure appropriate outcomes.
Service Authorization & Review: Conduct prospective, concurrent, and retrospective reviews to determine medical necessity and appropriateness of LTSS services.
Care Coordination: Collaborate with case managers, care coordinators, and providers to ensure integrated, person-centered care.
Compliance & Quality: Ensure adherence to Medicaid, Medicare, and accreditation standards (e.g., NCQA), including documentation and reporting.
Cost Management: Monitor service utilization to maintain cost-effectiveness and manage Medical Loss Ratio (MLR).
Appeals & Denials: Participate in the appeals process for denied services and ensure timely resolution.
Training & Support: Educate staff and providers on UM protocols, documentation standards, and clinical guidelines.
Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
Where you'll be:
This position may be worked either virtually (worked remotely from home) within a New York residency or at one of our office locations (Schenectady, Rochester, Tarrytown).
Case Manager- Housing Stability (Ontario County)
Case manager job in Rochester, NY
PURPOSE
Provide case management to families experiencing housing insecurity in Ontario County working out of the Geneva Social Services office.
Provide case management services and service coordination to individuals and families who come to Ontario County Department of Human Services for housing assistance.
Conduct screening for resource eligibility.
Assist individuals and households in developing/identifying/evaluating and revising a service plan, milestones, and short and long-term goals.
Identify, maintain, and distribute resources.
Communicate and case conference regularly with Department of Human Services Examiners, Ontario County and YWCA leadership and partners
Link families to appropriate services and activities within Ontario County, including employment and training services, legal assistance, mental health support, substance use disorder services, housing, childcare and other appropriate services. Serve as liaison between YWCA and other social agencies, landlords and community resources.
Maintain accurate up-to-date electronic records, reports and billings. Monitor and follow up on participants progress towards meeting goals.
Establish transportation or assist in transporting participants to essential appointments.
Demonstrates understanding of and sensitivity to cultural differences.
Demonstrates compliance with all appropriate HIPAA Privacy and Security Standards as defined by the Federal and State law and Ontario County Department of Human Services and YWCA of Rochester and Monroe County.
Perform other duties as requested.
RELEVANT BACKGROUND
Experience and Education Qualifications
Associate's in psychology, Human Services with equivalent experience.
Two (2) years' experience in crisis intervention, trauma-informed care, service coordination or lived experience.
Core Competencies
Teamwork
Accountability
Mission Focus
Diversity/Diverse Perspectives
Commitment to Excellence
Flexibility/Adaptability
Functional Competencies
Builds Strong Client Relationships
Builds Collaborative Networks
Crisis/Conflict Resolution
Listening/Understanding & Responding
Concern for Order & Quality
Manages Oneself & Practices Wellness
Knowledge, Skills, and Abilities
Knowledge of community services.
Bilingual in Spanish preferred.
Computer literate.
Additional Requirements
Must possess a valid NYSDL and have access to a vehicle.
TERMS OF EMPLOYMENT
This is a grant position which may not exist beyond the duration of the grant period or any subsequent renewal of it. When the grant or any subsequent renewal ends, grant employees will be terminated, and their positions will cease to exist. There is also no guarantee of continued employment for the duration of the grant.
A grant-funded employee may apply for and be considered for employment in another regular position in the same manner as any other applicant. If hired into a regular position, the employee's salary from the grant position does not necessarily follow the employee into the new regular position.
WORK ENVIRONMENT
Usual social services office working conditions prevail. Regularly required to be able to lift up to 30 pounds.
EOE
Auto-ApplyPermanency Specialist II Youth - Institute for Family Connections
Case manager job in Rochester, NY
The Permanency Specialist II Youth delivers permanency services using the Hillside Family Finding Model or the Wendy's Wonderful Kids Child-focused Recruitment Model. The Permanency Specialist II - Youth also facilitates Permanency Roundtables for youth in need of permanency who are receiving services from Hillside. Both require intensive collaboration with stake holders in order to develop emotional, relational, and/or legal permanency for youth.
This is a Full Time position - 40 hours per week. Hours will vary throughout the week as they are flexible based on client need.
Essential Job functions
Implement the Family Finding and/or Child-focused Recruitment Model to fidelity with assigned youth.
Facilitate, scribe, and/or coordinate Permanency Roundtables for referred youth.
Engage youth, caregivers, relatives, fictive kin and/or other appropriate adults to increase connections and build a lifetime network of support for each youth and their families.
Support teams in determining the type of permanency intervention needed for youth.
Educate youth, families, providers, and strategic partners (i.e. DSS, OCFS) about the positive impact of Family Finding and/or Wendy's Wonderful Kids permanency services.
Participate and provide expertise in Service Plan Reviews, Treatment Conferences, and Benchmark team meetings as it relates to permanency.
Develop, maintain, and update all required documentation in a timely manner utilizing effective written and oral communication.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
Associate's degree in human services or a related field with minimum 2 of years relevant experience; OR
Bachelor's degree in social work, psychology, or human services required; OR
Bachelor's degree in any field with minimum of 2 years of relevant experience required
SPECIAL REQUIREMENTS
Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
KNOWLEDGE, SKILLS & ABILITIES
In addition to demonstrating the
Hillside Professional Competencies
of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
Ability to impact the philosophy of youth permanency for colleagues and teams.
Ability to implement and facilitate Permanency Round Table and Model meetings.
Knowledge of the legal and social rights of children, youth and parents to assure that these rights are understood and protected.
Ability to use problem solving skills to positively impact decision making.
Ability to be independent and self-directed
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work a variable scheduling including evenings and weekends
The following daily physical demands are required:
Sitting (up to 6 hours)
Occasional standing (up to 2 hour)
Occasional walking (up to 2.5 hours)
Driving (several times a week up to 6 hours)
Continuous balancing (up to 8 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
Ability to change positions as needed
SPECIAL CONSIDERATIONS
While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
Auto-ApplyCase Manager
Case manager job in Richmond, NY
Case Managers Needed!
Non-profit specialists
can work anywhere…. The BEST work with us.
A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.
Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.
The Role
Now, more than ever, our successful programs are assisting those arriving from Texas with nowhere to go and helping them to thrive! We are looking for emotionally intelligent bilingual Case Managers to assist in easing their transition to a new nation!
What You Will Do
Aid clients requiring social service assistance
Interview and evaluate clients and formulate Independent Living Plans
Locate and make use of appropriate community resources for clients
Relocate clients to permanent housing.
Who You Will Be
Associates Degree/ or 2 years of undergraduate studies required; Bachelor's Degree (BA or BSW) preferred
At least one year of prior Case Manager experience, preferably with the Homeless population
Auto-ApplyPermanency Specialist II Youth - Institute for Family Connections
Case manager job in Rochester, NY
The Permanency Specialist II Youth delivers permanency services using the Hillside Family Finding Model or the Wendy's Wonderful Kids Child-focused Recruitment Model. The Permanency Specialist II - Youth also facilitates Permanency Roundtables for youth in need of permanency who are receiving services from Hillside. Both require intensive collaboration with stake holders in order to develop emotional, relational, and/or legal permanency for youth.
This is a Full Time position - 40 hours per week. Hours will vary throughout the week as they are flexible based on client need.
Essential Job functions
Implement the Family Finding and/or Child-focused Recruitment Model to fidelity with assigned youth.
Facilitate, scribe, and/or coordinate Permanency Roundtables for referred youth.
Engage youth, caregivers, relatives, fictive kin and/or other appropriate adults to increase connections and build a lifetime network of support for each youth and their families.
Support teams in determining the type of permanency intervention needed for youth.
Educate youth, families, providers, and strategic partners (i.e. DSS, OCFS) about the positive impact of Family Finding and/or Wendy's Wonderful Kids permanency services.
Participate and provide expertise in Service Plan Reviews, Treatment Conferences, and Benchmark team meetings as it relates to permanency.
Develop, maintain, and update all required documentation in a timely manner utilizing effective written and oral communication.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
Associate's degree in human services or a related field with minimum 2 of years relevant experience; OR
Bachelor's degree in social work, psychology, or human services required; OR
Bachelor's degree in any field with minimum of 2 years of relevant experience required
SPECIAL REQUIREMENTS
Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
KNOWLEDGE, SKILLS & ABILITIES
In addition to demonstrating the
Hillside Professional Competencies
of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
Ability to impact the philosophy of youth permanency for colleagues and teams.
Ability to implement and facilitate Permanency Round Table and Model meetings.
Knowledge of the legal and social rights of children, youth and parents to assure that these rights are understood and protected.
Ability to use problem solving skills to positively impact decision making.
Ability to be independent and self-directed
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work a variable scheduling including evenings and weekends
The following daily physical demands are required:
Sitting (up to 6 hours)
Occasional standing (up to 2 hour)
Occasional walking (up to 2.5 hours)
Driving (several times a week up to 6 hours)
Continuous balancing (up to 8 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
Ability to change positions as needed
SPECIAL CONSIDERATIONS
While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
Auto-ApplySocial Worker-Case Manager SNALR/EALR Memory Care Fairport, NY
Case manager job in Rochester, NY
Rochester Presbyterian Home is seeking a Social Worker to fulfill the role of Case Manager at our Creekstone Memory Care Community in Fairport, NY.
The Social Worker / Case Manager works specifically with residents who have cognitive impairments, such as Alzheimer's disease, dementia, or other memory-related conditions. This primary role is to support both residents and their families through the challenges of memory loss.
The Social Worker/Case Manager provides support to residents, families, and staff within the SNALR/EALR setting. This role includes conducting assessments, facilitating communication, and developing wellness plans tailored to the unique needs of residents with memory loss, working closely with families, caregivers, and interdisciplinary team members while also providing guidance and advocacy for residents and their families.
The goal is to enhance the quality of life for residents and support their well-being through a compassionate and comprehensive approach to care.
Job Outcome: The Assisted Living Memory Care Social Worker/Case Manager's efforts directly impact the well-being of residents and their families, helping to create a nurturing, safe, and engaging environment for those living with memory-related conditions. Their advocacy and support improve the quality of life for both residents and their families, providing emotional relief and promoting dignity and respect.
KEY RESPONSIBILITIES:
Resident Assessment and Care Plan Development:
Conduct comprehensive evaluations in compliance with ALR/SNALR/EALR NYS DOH regulations of residents' cognitive, physical, emotional, and social needs upon admission and throughout their stay.
Collaborate with the Administrator, licensed nurses, medical professionals, care partners, and families to create personalized wellness plans that address the specific challenges of memory impairment, identified needs and goals.
Regularly review and update wellness plans in coordination with the RN Case Manager and the Administrator.
Family Support and Education:
Offer counseling and education to families, helping them understand the progression of memory-related diseases and strategies for caregiving.
Work closely with family members to ensure they understand the resident's wellness plan and assist them in coping with the challenges of caregiving and progression of memory loss. Provide education on aging-related issues, caregiving skills. Provide information about community resources, and long-term care options.
Facilitate family meetings to discuss wellness plan updates.
Behavioral and Emotional Support:
Provide emotional support and counseling for residents experiencing anxiety, depression, or confusion due to memory loss.
Develop strategies to manage difficult behaviors associated with dementia, including agitation, aggression, or withdrawal.
Offer one-on-one support and activities that stimulate cognitive function and promote positive emotional well-being.
Advocacy:
Advocate for residents' rights, ensuring they receive appropriate care and services.
Address any concerns from residents, families, or staff, ensuring that the residents' wishes and needs are respected in accordance with their wellness plan.
Act as a liaison between residents and staff to address concerns and resolve issues.
Resource Coordination:
Identify and connect residents and families with community resources, such as legal assistance, financial support, and healthcare services.
Assist with the transition of residents into the facility and provide guidance on community integration.
Crisis Intervention:
Respond to and manage crises involving behavioral issues or emotional distress for residents.
Provide crisis intervention and emotional support in situations of trauma, such as a sudden health decline or the death of a resident.
Provide support during significant changes, such as hospitalization or end-of-life decisions.
Coordination of Care:
Collaborate with nurses, physicians, and other healthcare professionals to provide holistic care that addresses medical, social, and emotional needs.
Assist with transitions to and from the memory care facility, ensuring residents and families receive guidance during these challenging times.
Keep detailed records of wellness plans, progress, and any changes in residents' conditions.
Coordinate/Facilitate care team meetings and case conferences for ElderOne residents.
Therapeutic Interventions and Socialization:
Assist with group activities designed to encourage socialization and cognitive stimulation (e.g., memory exercises, music therapy, arts and crafts).
Provide individualized support to residents who may not be able to participate in group activities, ensuring they still feel connected and engaged.
Training and Staff Support:
Provide staff training on dementia care techniques, communication strategies, and how to manage residents' challenging behaviors.
Offer guidance on how to maintain a supportive and therapeutic environment for residents with memory loss.
QUALIFICATIONS:
Education: Bachelor's or master's degree in Social Work (BSW or MSW) from an accredited program OR 10 + years of relevant leadership experience in assisted living, memory care.
Experience: Prior experience in healthcare, assisted living, memory care, community health, or social services setting is required.
Skills: Strong communication, problem-solving, and interpersonal skills. Ability to work in a team-oriented environment.
Other Requirements: Compassionate, patient, and empathetic toward the elderly. Knowledge of aging-related issues and elder care resources.
WORKING CONDITIONS:
Primarily office-based, with direct interaction with residents in the ALR/SNALR/EALR.
Occasional evening or weekend work may be required to meet family or resident needs.
May involve some physical activity (e.g., assisting residents or setting up activities).
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an adult-memory care assisted living environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. Prolonged periods sitting at a desk and working on a computer. The employee may occasionally lift and/or move up to 25 pounds, exert up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
DISCLAIMER
The duties listed in this are intended only as illustrations of the various types of work that may be performed and is not an all-inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by RPH as the needs of the Company and requirements of the job change.
Rochester Presbyterian Home is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.
Auto-ApplyMen's Addiction Recovery Case Aide
Case manager job in Rochester, NY
SCHEDULE: Tuesday-Saturday 4pm-12am. 40 hours per week. Must have valid driver's license.
Please note that the location of this facility is in Gates NY and is not on a direct bus line.
Under the direction of the Program Manager, assists with case management directives, care, and/or instruction to residents. Helps complete forms, securely gather appropriate information to document, and provide information about Open Door Mission services or provide referrals. Performs room and chore inspections, and ensures all house rules are followed. This position is not responsible for a caseload and does require driving for evening and weekend recreational, sober living activities.
Employees lovingly provide support and encouragement to our adult guests while maintaining the safety and security standards of the Addiction Recovery Program.
If you have or are interested in peer-to-peer employment opportunities, particularly in the areas of mental health and addiction, we invite you to apply! Likewise, if you are currently in the behavioral health field, and wish to expand your experience within this homeless sub-population we invite you to apply as well!
SKILLS & QUALIFICATIONS:
Christian with a commitment to and a passion for "Changing Lives. Restoring Hope" in the lives of the impoverished, addicted and mentally ill.
Exercise compassion, discernment, and models appropriate boundaries.
Able and willing to honor the leadership, chain of command, standards and ministry objectives of ODM.
Proficient with data entry, and computer skills for generation of daily office communication.
Strong team player, detailed and organized.
Ability to work positively within a change environment.
Exposure to resource acquisition.
Must be willing to receive training and provide assistance with CPR, First Aid, and Narcan administration, if not already trained.
EDUCATION/EXPERIENCE
Associates degree in human services, case management or related degree preferred.
May consider non-related degree with proven experience in case management or direct support in a residential environment and knowledge of homelessness, addiction and recovery, mental health and/or trauma.
Pay rate starts around $18.00 per hour.
Crisis Intervention Specialist
Case manager job in Rochester, NY
What You'll Do As the Crisis Intervention Specialist, you will respond to staff calls for assistance or support to behavioral events. You will help individuals who struggle with a variety of behavioral challenges including intellectual disabilities, autism spectrum disorder, generalized anxiety disorder and drama/stressor related symptomology. You will work under the guidance of the Behavioral Intervention Specialists to provide in-the-moment training of intervention strategies and plans and collaborate with the Behavioral Intervention Specialists to carry out treatment plans for individuals and assist with day-to-day tasks to ensure health and well-being.
Your responsibilities will include:
Responding to crises when a crisis or warning signs of a crisis are noted by other providers.
Working to de-escalate individuals in crisis, providing emotional support and assistance to help them regain control of their behavior.
Providing practical assistance and resources to help individuals manage their crisis.
Effectively using verbal and non-verbal communication skills and behavior support techniques to help manage aggressive behavior and defuse students in crisis.
Collaborating with other staff members, including therapists, nurses and other professionals, to ensure comprehensive care.
Helping in assessing the nature and severity of crises.
Assisting staff in completing thorough documentation of behaviors as needed.
Working collaboratively with team members to effectively support all students in program assignments.
Attending training sessions to keep current on behavior management.
Supporting behavioral team with training staff on techniques to support student behaviors.
Attending team meetings when necessary.
Other duties as assigned by Supervisor.
You're a great fit for this role if you have:
Associate's degree in Human Services or related field and/or 2 years of experience in human services, preferably in a psychiatric crisis or emergency.
Proven work experience as a Crisis Intervention Specialist or similar role.
Have CPR/First Aid training (required).
SCIP Training.
Physical prowess, i.e. - able to lift and engage in interventions when needed.
Good written and verbal communication skills.
Strong interpersonal skills to connect with individuals and coworkers.
Valid driver's license and reliable transportation.
Compensation
$21-$24 Per Hour
Who We Are
The mission of Easterseals New York is to spread help, hope and answers.
We operate programs that enable people with special needs to achieve equality, dignity, and independence in their own communities. We provide exceptional services to ensure that all people with disabilities or special needs and their families have equal opportunities to live, learn, work and play in their communities. We change the way the world defines and views disability by making profound, positive differences in people's lives every day. Easterseals has been an American Institution since 1919.
Easterseals New York joined The Fedcap Group in 2015.
Website: ***************************
The Fedcap Group
provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.
Auto-ApplyCase Manager
Case manager job in Rochester, NY
Job Description
The hours are as follows: Monday, Tuesday, Thursday and Friday- 9am-5pm, Wednesday- 11am-7pm
The Chrysalis House Case Manager will be assigned pregnant or parenting clients from both the residential and non-residential tracks of the Transitional Living Program. This position will provide intensive case management, including basic and independent living skills assessment, training, referrals, and other supports as needed, as well as assist in implementing the parenting training and engagement across the TLP Program. This is a (12) twelve-month, full-time position.
EXAMPLE OF DUTIES:
Develop, coordinate and facilitate parenting skills curricula, incorporating CYS philosophy and effective teaching approaches;
Curriculum development
Implementation oversight
Documentation
Impact measurement
Quality assurance
Staff training
Crisis intervention and response;
Outreach, Screening, Intake and Assessment;
Coordination, development, implementation, ongoing assessment of client's case management needs, service and plans;
Referral readiness, information and facilitation;
Case specific youth advocacy;
Transporting program participants, as required and consistent with agency policies;
Other duties as assigned.
ESSENTIAL FUNCTIONS INCLUDE:
Is able to manage the environment in order to provide a safe and supportive residential program through mediation, role-modeling and positive interaction with Chrysalis House residents;
Possesses sound problem solving and decision-making skills;
Maintains clear professional boundaries;
Is able to work evening hours and weekends;
Understands and promotes strength-based service delivery (youth leadership, asset development);
Is skilled in case management techniques and interventions;
Is familiar with the homeless/runaway youth service system and community resources;
Maintains accurate and up to date client records; and
EMPLOYMENT GUIDELINES:
Candidate must:
Adhere to ethical conduct
Demonstrate professionalism i.e., timely, dependable, responsible, flexible
Be non-judgmental and respectful
Model principles of inclusion and tolerance
Be youth centered and positive
Be family friendly
Establish effective working relationships with supervisor and co-workers
Develop positive relationships with all key stakeholders
Have strong literacy skills (i.e., reading, writing, comprehension)
Have excellent communication skills (verbal and written)
Conduct research and apply best-practices and evaluation methods
Effectively promote knowledge and skill development and positive behaviors
Provide leadership and/or work independently as requested
Candidate must possess significant knowledge of -
Adolescent development including: positive youth development, asset development, risk reduction and protective factors
Youth serving systems
Community resources
Client advocacy
CULTURAL SENSITIVITY:
The Center delivers services to youth and families from many racial, ethnic, cultural, social and life style groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff are required to attend professional development trainings and to continually enhance their understanding of cultural diversity.
Staff are expected to respect and honor cultural and human diversity. The annual
Performance Appraisal
provides an opportunity for staff to evaluate how they are integrating culturally competent practices into
their everyday work.
QUALIFICATIONS:
A minimum of a Bachelor's degree in human services, education or a related field; and (3) three years' experience or an equivalent combination of education, employment and life experience. A Master's degree is preferred.
In addition to the above, it is
mandatory
that
candidates meet the following criteria prior to hire:
Authorization for the agency to obtain driving record information
Proof of a satisfactory physical exam within the last 12 months including a PPD and
annually
thereafter.
A valid driver's license
Regular access to a motor vehicle
Automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage
PHYSICAL REQUIREMENTS:
Candidates must be able to be autonomously mobile in order to provide the required services.
COMPUTER SKILLS RECOMMENDED:
Program
Skill Level
Microsoft Office
Advanced
Internet Explorer
Advanced
The Center for Youth provides equal opportunities for employment,
Case Manager, Medicaid Long Term Support Program
Case manager job in Rochester, NY
At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a **Case Manager, Medicaid Long Term Support Program** to join #TeamMVP. If you have a passion for advocacy, collaboration and problem solving and innovation this is the opportunity for you.
**What's in it for you:**
+ Growth opportunities to uplevel your career
+ A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
+ Competitive compensation and comprehensive benefits focused on well-being
+ An opportunity to shape the future of health care by joining a team recognized as a **Best Place to Work** for and one of the **Best Companies to Work For in New York**
**Qualifications you'll bring:**
+ Current New York State Licensure as a Registered Nurse required.
+ Certification in Case Management required within 24 months after hire.
+ At least 3 years of recent clinical and Case Management experience. Experience working in a Medicaid Long Term Support Program (LTSS) or Health Home required.
+ Must demonstrate understanding of clinical and psychosocial issues that may alter treatment or plan of care and be able to demonstrate good judgment when dealing with emotionally charged situations.
+ Curiosity to foster innovation and pave the way for growth
+ Humility to play as a team
+ Commitment to being the difference for our customers in every interaction
**Your key responsibilities:**
+ Utilize the essentials of an integrated utilization management and case management model that includes assessment, planning, implementation, care coordination, monitoring, and advocacy to meet the needs of medically complex Medicaid members.
+ Through collaborative efforts the Case Manager will identify the medical and psycho-social needs of designated members, act as a proactive partner, and provide appropriate education, coordination of care and resource allocation.
+ The principal role of the position is to engage individual members and communicate with an established interdisciplinary team.
+ The role requires review of a comprehensive assessment and development of a time tasking tool and an individualized person-centered plan of care.
+ The position will provide guidance in understanding benefit coverage and navigating the health care delivery system.
+ The overall objective is to create solutions to overcome barriers to care and assist the member to achieve optimum health and/or improved functional capability through the coordination of quality cost effective care.
+ The Case Manager will also monitor and review cases with the Medical Director to ensure appropriate outcomes.
+ Service Authorization & Review: Conduct prospective, concurrent, and retrospective reviews to determine medical necessity and appropriateness of LTSS services.
+ Care Coordination: Collaborate with case managers, care coordinators, and providers to ensure integrated, person-centered care.
+ Compliance & Quality: Ensure adherence to Medicaid, Medicare, and accreditation standards (e.g., NCQA), including documentation and reporting.
+ Cost Management: Monitor service utilization to maintain cost-effectiveness and manage Medical Loss Ratio (MLR).
+ Appeals & Denials: Participate in the appeals process for denied services and ensure timely resolution.
+ Training & Support: Educate staff and providers on UM protocols, documentation standards, and clinical guidelines.
+ Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
**Where you'll be:**
This position may be worked either virtually (worked remotely from home) within a New York residency or at one of our office locations (Schenectady, Rochester, Tarrytown).
**Pay Transparency**
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
**MVP's Inclusion Statement**
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at ******************** .
**Job Details**
**Job Family** **Medical Management/Clinical**
**Pay Type** **Salary**
**Hiring Min Rate** **56,200 USD**
**Hiring Max Rate** **102,350 USD**
Social Worker-Case Manager SNALR/EALR Memory Care Fairport, NY
Case manager job in Rochester, NY
Rochester Presbyterian Home is seeking a Social Worker to fulfill the role of Case Manager at our Creekstone Memory Care Community in Fairport, NY.
The Social Worker / Case Manager works specifically with residents who have cognitive impairments, such as Alzheimer's disease, dementia, or other memory-related conditions. This primary role is to support both residents and their families through the challenges of memory loss.
The Social Worker/Case Manager provides support to residents, families, and staff within the SNALR/EALR setting. This role includes conducting assessments, facilitating communication, and developing wellness plans tailored to the unique needs of residents with memory loss, working closely with families, caregivers, and interdisciplinary team members while also providing guidance and advocacy for residents and their families.
The goal is to enhance the quality of life for residents and support their well-being through a compassionate and comprehensive approach to care.
Job Outcome: The Assisted Living Memory Care Social Worker/Case Manager's efforts directly impact the well-being of residents and their families, helping to create a nurturing, safe, and engaging environment for those living with memory-related conditions. Their advocacy and support improve the quality of life for both residents and their families, providing emotional relief and promoting dignity and respect.
KEY RESPONSIBILITIES:
Resident Assessment and Care Plan Development:
Conduct comprehensive evaluations in compliance with ALR/SNALR/EALR NYS DOH regulations of residents' cognitive, physical, emotional, and social needs upon admission and throughout their stay.
Collaborate with the Administrator, licensed nurses, medical professionals, care partners, and families to create personalized wellness plans that address the specific challenges of memory impairment, identified needs and goals.
Regularly review and update wellness plans in coordination with the RN Case Manager and the Administrator.
Family Support and Education:
Offer counseling and education to families, helping them understand the progression of memory-related diseases and strategies for caregiving.
Work closely with family members to ensure they understand the resident's wellness plan and assist them in coping with the challenges of caregiving and progression of memory loss. Provide education on aging-related issues, caregiving skills. Provide information about community resources, and long-term care options.
Facilitate family meetings to discuss wellness plan updates.
Behavioral and Emotional Support:
Provide emotional support and counseling for residents experiencing anxiety, depression, or confusion due to memory loss.
Develop strategies to manage difficult behaviors associated with dementia, including agitation, aggression, or withdrawal.
Offer one-on-one support and activities that stimulate cognitive function and promote positive emotional well-being.
Advocacy:
Advocate for residents' rights, ensuring they receive appropriate care and services.
Address any concerns from residents, families, or staff, ensuring that the residents' wishes and needs are respected in accordance with their wellness plan.
Act as a liaison between residents and staff to address concerns and resolve issues.
Resource Coordination:
Identify and connect residents and families with community resources, such as legal assistance, financial support, and healthcare services.
Assist with the transition of residents into the facility and provide guidance on community integration.
Crisis Intervention:
Respond to and manage crises involving behavioral issues or emotional distress for residents.
Provide crisis intervention and emotional support in situations of trauma, such as a sudden health decline or the death of a resident.
Provide support during significant changes, such as hospitalization or end-of-life decisions.
Coordination of Care:
Collaborate with nurses, physicians, and other healthcare professionals to provide holistic care that addresses medical, social, and emotional needs.
Assist with transitions to and from the memory care facility, ensuring residents and families receive guidance during these challenging times.
Keep detailed records of wellness plans, progress, and any changes in residents' conditions.
Coordinate/Facilitate care team meetings and case conferences for ElderOne residents.
Therapeutic Interventions and Socialization:
Assist with group activities designed to encourage socialization and cognitive stimulation (e.g., memory exercises, music therapy, arts and crafts).
Provide individualized support to residents who may not be able to participate in group activities, ensuring they still feel connected and engaged.
Training and Staff Support:
Provide staff training on dementia care techniques, communication strategies, and how to manage residents' challenging behaviors.
Offer guidance on how to maintain a supportive and therapeutic environment for residents with memory loss.
QUALIFICATIONS:
Education: Bachelor's or master's degree in Social Work (BSW or MSW) from an accredited program OR 10 + years of relevant leadership experience in assisted living, memory care.
Experience: Prior experience in healthcare, assisted living, memory care, community health, or social services setting is required.
Skills: Strong communication, problem-solving, and interpersonal skills. Ability to work in a team-oriented environment.
Other Requirements: Compassionate, patient, and empathetic toward the elderly. Knowledge of aging-related issues and elder care resources.
WORKING CONDITIONS:
Primarily office-based, with direct interaction with residents in the ALR/SNALR/EALR.
Occasional evening or weekend work may be required to meet family or resident needs.
May involve some physical activity (e.g., assisting residents or setting up activities).
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an adult-memory care assisted living environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. Prolonged periods sitting at a desk and working on a computer. The employee may occasionally lift and/or move up to 25 pounds, exert up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
DISCLAIMER
The duties listed in this are intended only as illustrations of the various types of work that may be performed and is not an all-inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by RPH as the needs of the Company and requirements of the job change.
Rochester Presbyterian Home is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.
Auto-ApplyCase Manager Wanted for our Queens Residential Treatment Center
Case manager job in Richmond, NY
This Role is eligible for a Sign-On Bonus. If you are seeing this role in Indeed, Career Builder, Zip Recruiter or any other site, please visit our Career Page ************************************************** to be considered for the opportunity
We're Looking for Case Managers!
Non-profit specialists
can work anywhere…. The BEST work with us.
A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.
Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.
The Role
Case Manager I is an entry-level counseling/case management position. The Case Manager I provides case management/substance abuse counseling/advocacy services to an assigned caseload and participates as a member of an interdisciplinary treatment team to facilitate the client recovery/rehabilitation process. These goals are accomplished by providing individual and group counseling, making appropriate interventions as needed and contributing to the healthy integrity of the therapeutic/program environment.
What You Will Do
Depending on site will perform some or all of the following:
Provides case management/advocacy services to an assigned caseload.
Participates in monitoring therapeutic environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained and interpersonal relationships remain positive.
Provides individual counseling and facilitation of caseload group meetings and other assigned groups.
Provides psycho-education and counseling germane to chemical dependency and relapse prevention.
Administers appropriate behavioral interventions as needed.
Participates in assessment screenings to determine client needs/preferences; formulates and implements treatment, transition and discharge/continuing care planning collaboratively with individual clients.
Facilitates re-socialization process of clients by serving as a role model. Provides role modeling regarding ethical and professional conduct.
Assumes staff-on-duty assignments as requested, including observation of urine specimen collection.
Assumes responsibility for medication management including the direct observation of clients during medication pass for adherence to their prescribed medication regime.
Conducts facility/safety runs and room checks as assigned to visually assess clients for use of alcohol/ drugs or environment of care for unsafe conditions.
Ensures maintenance of accurate, complete, timely and high-quality client records and reporting of client information that comply with external regulatory standards and agency policy and procedure.
Complies with 42 CFR confidentiality and HIPAA privacy and security regulations.
Adheres to all responsibilities and duties of a New York State mandated reporter.
Works cooperatively with other staff as a member of the interdisciplinary team.
Functions as a liaison/advocate to clients' families and/or other agencies as needed.
Provides outreach/education/prevention services to the local community, schools, groups, and agencies as necessary and as approved by management staff.
Provides crisis intervention/management, generating referrals to agency or external mental health providers or other service providers, as indicated.
Performs other duties as requested.
High School Diploma or equivalent.
Completion of 350 CASAC clock hours completed preferred.
One year of prior Case Manager experience in a Human Services setting.
Strong individual and group counseling skills.
Working knowledge of substance abuse treatment modalities and client self-help/support modalities.
Strong writing skills, competencies in writing goal based/person centered treatment plans and progress notes.
Ability to participate in CPR and First Aid training.
Good organizational skills
Able to read, write, speak and understand English
At some sites, bilingual in Spanish is preferred
Strong interpersonal skills to interact effectively with clients, staff and outside contacts
Proficiency with Microsoft office (Word, Excel, Power Point, Outlook)
Willing to travel in the community.
Who You Will Be
Associates Degree Energetic and flexible self-starter with highly developed skills to respond to changing priorities.
A team player.
Ability to multi-task and work towards tight deadlines.
Auto-ApplyMen's Addiction Recovery Case Aide
Case manager job in Rochester, NY
SCHEDULE: Tuesday-Saturday 4pm-12am. 40 hours per week. Must have valid driver's license.
Please note that the location of this facility is in Gates NY and is not on a direct bus line.
Under the direction of the Program Manager, assists with case management directives, care, and/or instruction to residents. Helps complete forms, securely gather appropriate information to document, and provide information about Open Door Mission services or provide referrals. Performs room and chore inspections, and ensures all house rules are followed. This position is not responsible for a caseload and does require driving for evening and weekend recreational, sober living activities.
Employees lovingly provide support and encouragement to our adult guests while maintaining the safety and security standards of the Addiction Recovery Program.
If you have or are interested in peer-to-peer employment opportunities, particularly in the areas of mental health and addiction, we invite you to apply! Likewise, if you are currently in the behavioral health field, and wish to expand your experience within this homeless sub-population we invite you to apply as well!
SKILLS & QUALIFICATIONS:
Christian with a commitment to and a passion for "Changing Lives. Restoring Hope" in the lives of the impoverished, addicted and mentally ill.
Exercise compassion, discernment, and models appropriate boundaries.
Able and willing to honor the leadership, chain of command, standards and ministry objectives of ODM.
Proficient with data entry, and computer skills for generation of daily office communication.
Strong team player, detailed and organized.
Ability to work positively within a change environment.
Exposure to resource acquisition.
Must be willing to receive training and provide assistance with CPR, First Aid, and Narcan administration, if not already trained.
EDUCATION/EXPERIENCE
Associates degree in human services, case management or related degree preferred.
May consider non-related degree with proven experience in case management or direct support in a residential environment and knowledge of homelessness, addiction and recovery, mental health and/or trauma.
Pay range $16.50-18.00 per hour. A candidate with 3 years' experience or with peer coach certificate or equivalent may anticipate starting around $18.00 per hour.
FT Emergency Shelter Case Aide
Case manager job in Rochester, NY
SCHEDULE: Thursday - Sunday 12p-8p, Monday 8a-4pm
"As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to restore hope and change lives of Rochester's men, women and children.
Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are
you looking to provide more meaning in the life of someone who is experiencing homelessness,
addiction, or trauma while working for an employee-voted Rochester Top Workplace?
We believe the value we provide to our community is highlighted by the strength of our employees.
Since all our programs are residential, we can't compete with remote work scheduling.
We demonstrate the value in our employees through a generous 5-week time off policy, 100% contribution towards
dental and vision plans, 80% contribution towards two medical plans, and an employee assistance
program that provides 8 counseling sessions to each of our employees and their families.
In addition to the normal compensation and benefits, we offer a employee referral bonus.
Case Aides at our Samaritan's House Emergency Shelter operates a 24/7 drop in, co-ed warming center as well as a 50 bed men's dorm. Employees of both teams lovingly provide support and encouragement to our adult guests while maintaining safety and security standards of the Emergency Shelter.
If you have or are interested in peer-to-peer employment opportunities, particularly in the areas of mental health and addiction, we invite you to apply! Likewise, if you are currently in the behavioral health field, and wish to expand your experience within the homeless sub-population we invite you to apply as well!
Must be willing to receive training and provide assistant with CPR, First Aid, and Narcan administration as needed.
Pay range starting at18.00 per hour.
Professional, Behavioral Health
Case manager job in Rochester, NY
At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a **Professional, Behavioral Health** to join #TeamMVP. If you have a passion for healthcare, improving access to care, enhancing quality and compliance this is the opportunity for you.
**What's in it for you:**
+ Growth opportunities to uplevel your career
+ A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
+ Competitive compensation and comprehensive benefits focused on well-being
+ An opportunity to shape the future of health care by joining a team recognized as a **Best Place to Work For in the NY Capital District** , one of **the Best Companies to Work For in New York** , and an **Inclusive Workplace** .
The Behavioral Health (BH) Professional is responsible for conducting utilization review for mental health and substance use treatment decisions. This individual will make triage and referral decisions requiring clinical judgement, with an emphasis placed on Autism Spectrum Disorders (ASD) and Applied Behavior Analysis (ABA). This role will also provide care coordination to support members in meeting their behavioral health needs.
**Qualifications you'll bring:**
+ Master's prepared and licensed mental health clinician (LMSW, LCSW, LMHC, etc.) or Licensed Registered Nurse (RN) required
+ New York State license required
+ Licensed Behavior Analyst (LBA) or Board-Certified Behavior Analyst (BCBA) preferred. If possessing an LBA, another clinical license is not required.
+ Willingness and ability to obtain equivalent license in Vermont
+ Minimum of 3 years of direct clinical practice (mental health and/or substance use) with children and/or adolescents, with at least 2 years being ASD related
+ Utilization or Case Management experience in a managed care organization is preferred
+ Knowledgeable with diagnosis and procedural coding preferred
+ Detail oriented with strong organizational skills including the ability to manage time wisely to meet established deadlines.
+ Ability to make independent decisions regarding resource utilization, and quality of care.
+ Must demonstrate understanding of clinical and psychosocial issues that may alter treatment or care plan and be able to demonstrate good judgment when dealing with emotionally charged situations.
+ Curiosity to foster innovation and pave the way for growth
+ Humility to play as a team
+ Commitment to being the difference for our customers in every interaction
**Your key responsibilities:**
+ Review all requests for behavioral health services utilizing the appropriate behavioral health and MVP standards and criteria tools, including MVP Health Care Medical Policy, Change Health Care's InterQual Criteria, the New York State Office of Addictions Services and Supports Level of Care (OASAS) for Alcohol and Drug Treatment Referral (LOCADTR) tool, and other guidelines provided by the states of New York and Vermont.
+ Conduct prospective, concurrent, and retrospective reviews in adherence with MVP, state, federal, and accreditation guidelines and rules.
+ Provide care management and coordination for MVP customers to assess, plan, implement, coordinate, monitor, and evaluate options and services required to meet an individual's behavioral health needs.
+ Collaborate with internal and external stakeholders to support coordination of services across behavioral health, medical, and social domains.
+ Consult with Leadership, Behavioral Health Medical Directors, and an integrated team of physicians and clinicians, on challenging and high-risk cases.
+ Maintain accurate and timely documentation in compliance with regulatory standards.
+ Participate in quality improvement initiatives and team meetings.
+ Responsible for making triage and referral decisions requiring clinical judgement, with an emphasis placed on Autism Spectrum Disorders (ASD) and Applied Behavior Analysis (ABA).
+ Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
**Where you'll be:**
Virtual in NYS
**Pay Transparency**
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
**MVP's Inclusion Statement**
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at ******************** .
**Job Details**
**Job Family** **Medical Management/Clinical**
**Pay Type** **Salary**
**Hiring Min Rate** **56,200 USD**
**Hiring Max Rate** **98,000 USD**