Case manager jobs in Guaynabo, PR

Job Description Alcanzando Horizontes is a dedicated practice specializing in Social Security Disability claims. Our mission is to provide compassionate, expert assistance to individuals navigating the complexities of SSDI and SSI benefits. We are seeking a diligent, skilled and empathetic Case Manager to join our team and support our clients through every step of the claims process. Candidates should have a strong understanding of data entry procedures and a proven track record of successfully managing and entering large amounts of complex data. The successful candidate will have professional-level bilingual fluency in both Spanish and English. The ideal candidate will have experience with - or a strong understanding of - our area of practice (SSDI claims). However, experience in the industry is not essential, and we will provide all necessary subject matter training. Responsibilities will include: Manage and coordinate all aspects of a client's disability claim, including client intake, documentation collection, case preparation and ongoing client communications Conduct initial client intake interviews to gather relevant information and assess case viability Compile and organize necessary documentation, including medical records, work history, and other pertinent information Accurately and efficiently enter large amounts of complex data into data management software and Social Security Administration (SSA) web page interfaces Review and verify data for accuracy and completeness; troubleshoot and resolve any errors or discrepancies in the data Prepare and submit Social Security Disability applications and appeals on behalf of clients Maintain regular communication with clients to provide updates, answer questions, and offer support throughout the claims process Monitor the status of ongoing cases and ensure timely follow-ups and responses to Social Security Administration requests Stay up-to-date with our developing technologies and processes Provide compassionate and empathetic support to clients facing challenging circumstances Any other task assigend by managment Qualifications: Undergraduate degree preferred, or high school diploma with commensurate professional experience. Complete fluency in English and Spanish (written and spoken). Experience in data entry, specifically in a complex and high-volume environment. Previous experience in claims processing and/or case management, particularly in Social Security, is strongly preferred. Strong attention to detail and ability to identify and correct errors. Excellent organizational and time-management skills, with the ability to manage multiple cases simultaneously. Ability to work independently and as part of a team. Preferred but not required qualifications: Knowledge of various stages within the SSDI claims process, including initial application, reconsiderations, and ALJ hearings: For initial applications: gathering detailed medical and work history information, preparing and submitting application forms, and ensuring all documentation is complete and accurate. For reconsiderations: reviewing denied claims, identifying missing or additional documentation required, preparing and submitting appeal forms, and communicating with clients about the appeal process. For ALJ hearings: preparing detailed case summaries, coordinating with clients and legal representatives, organizing and presenting medical evidence, and ensuring clients are well-prepared for their hearings. Experience with software including Salesforce, Microsoft Office Suite (Word, Excel, Outlook), and RingCentral. Openness to evolving technologies and a willingness to adapt to new systems and processes. Benefits/Compensation: Comprehensive benefits to include health insurance, dental insurance, LTD. Vacation, sick and holidays. 8:00am - 5:00pm, 9:30am - 6:30pm or 12:00p.m. - 9:00pm

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary:Accountable for the delivery of outstanding Absence Management and related Colleague Services through a strong commitment to colleague experience. The Case Manager, Enterprise Absence Management will be responsible for using the CVS Health my Leave absence platform as well as other HR systems to administer FMLA, State regulations and Company leave policies from the start of a leave request through the return to work. Job Description:Support a service delivery model that reflects empathy and care for all colleagues and fosters an environment focused on the colleague experience Administer leave of absence requests under FMLA, State regulations and Company leave policies in accordance with federal and state regulations Utilize the my Leave system for leave of absence to ensure tasks and cases are completed according to federal and state regulations Review and analyze leave of absence requests that are not eligible for FMLA, State and / or Company leave policies to determine if the ADA is applicable. If request for a leave of absence does require a review for the ADA, update and assign the case for Reasonable Accommodation review Research and resolve tier 2 escalations and ensure the outcome and updates are documented and communicated timely Review, calculate and submit payment of paid time off for leave requests in accordance with FMLA, State regulations and Company leave policies Review, calculate and submit payment of the CVS Health Paid Parental Leave according to the policy Conduct colleague outreach calls at the start of a new leave request and at key intervals throughout the leave process to ensure colleague support through the leave Communicate with colleagues, leaders, and other key stakeholders to assist with questions on leave administration Work collaboratively with members of the LOA Team to ensure compliance, completing goals and putting the customer first All other leave of absence case management duties assigned by Case Management Lead and / or other key members of the my Leave teamA strong commitment to Customer Service as exemplified by behaviors and disposition Ability to work independently and as part of a team environment Excellent written, verbal and listening skills to reflect a friendly, positive disposition Demonstrated ability to maintain work in the strictest of confidence Demonstrated ability to problem solve and apply critical thinking skills, including the ability to think analytically and creatively, under pressure, to solve problems Strong organizational and data entry skills with a strict attention to detail Ability to plan and prioritize workloads, both independently and in a team environment with minimal supervision Demonstrated ability to think strategically and creatively toward continuous improvement of operations both technically and functionally Ability to consistently and efficiently follow through on problems to provide resolution that is satisfactory to the customer Demonstrated ability to multi-task while consistently meeting deadlines Proficiency with MS Office ProductsRegular and predictable attendance is required Minimum internet connection of 25 Mbps download speed and 3 Mbps upload speed required Required Qualifications:1+ year of customer service or office experience Preferred Qualifications:FMLA, State Leaves, Disability, or HR experience Education:High School Diploma or GEDAnticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$18. 50 - $42. 35This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 12/24/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Job Description Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary: The Government Site Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program's policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position is operating independently at a government site without a Program Manager on site. Primary Duties and Responsibilities: The Government Site Specialist works independently to manage all aspects of case management within the program requirements. Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements. The Government Site Specialist meets with participants regularly as required by contractual obligations. Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records The Government Site Specialist manages program participant violations, including no-shows and repeat violators. Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary. Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary. The Government Site Specialist reviews and approves program participants' service plans to ensure compliance with state requirements and contractual obligations. Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements. The Government Site Specialist installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program. Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant. Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants. Coordinates and facilitates translation services for ISAP participants, including emergency translation services. Provides ISAP participants with community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required. Supervises ISAP participants while in Company offices. Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services. Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations. Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations. Reports on program violations in a timely manner using established reporting parameters. Conducts home visits to verify ISAP participants' places of residence in compliance with contractual obligations. Makes referrals for emergency counseling for ISAP participants as needed. Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary. Serves as the point of contact for DHS. Performs other duties as assigned. Qualifications Minimum Requirements: Bachelor's Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred. At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred. Bilingual English/Spanish required. Valid driver's license required and the ability to safely operate a motor vehicle in order to perform home visits. Ability to pass a federal background check and obtain a suitability determination. United States citizenship required. Must live in the US 3 of the last 5 years (military and study abroad included). Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports. Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations. Ability to deal tactfully with the public. Attention to detail. Problem solving ability. Ability to deal with multicultural contacts with sensitivity. Basic knowledge of immigration laws, regulations and procedures. Basic computer skills. Ability to interpret electronic monitoring messages and daily summary reports. Good typing skills to develop and maintain case records by performing data entry. Ability to work with computers and the necessary software typically used by the department. Working Conditions: Encountered on a regular basis as part of the work this job performs. Typical office environment. Some local travel is required. Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine. Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants. Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry. Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits. BI Incorporated

MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity. SUMMARY: The Housing Specialist I shall provide direct services to enable eligible clients to locate affordable, safe and sanitary housing. The Housing Specialist will network with property owners, managers of housing units, and maintain a list of landlords that can readily assist our veterans. This position will be located in San Juan, PR. ESSENTIAL DUTIES AND RESPONSIBILITIES : (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time). Responsible for identifying and engaging landlords through a variety of methods in order to develop sufficient affordable housing stock for Rapid Re-Housing (RRH) program Assists eligible families in locating and renting suitable housing; computing and preparing financing arrangements and monitoring owner/tenant compliance with standards Maintain linkage between Agency, landlord and client Develop and maintain (i.e., update) a database/listing of available housing stock for clients Responsible for coordinating and/or performing Housing Inspections Makes referrals to agencies and departments for the resolution of applicant housing issues Investigates tenant and owner complaints and conducts follow-up visits Makes appropriate referrals for assistance when client's needs cannot be met Maintains required client, legal and administrative record and statistical data as required by St. Vincent de Paul CARES and program funders including use of HMIS Responsible for collecting all necessary documentation for client files Networks and collaborates with other agencies and represents the agency at community functions, which may include public speaking and presentations as directed by Program Manager All other duties as assigned Demonstrates a commitment to serve all people with respect and compassion Works in a spirit of cooperation with all external and internal stakeholders Will make a Commitment t o Serve all people with Respect , Compassion , and Cooperation Must be able to travel to and from San Juan, PR when needed. OTHER RESPONSIBILITIES: Comply with all applicable training requirements Comply with all company safety, personnel and operational policies and procedures Comply with work schedule to ensure effective operations of Agency programs Contributes positively as a member of a productive and cooperative team Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission. Employee Benefits: Health Insurance. Life insurance. Dental Insurance. Vision insurance. Short- and Long-Term Disability. 120 hours of PTO accrued biweekly starting at day 1 of employment. 13 Paid Holidays to include Employee's birthday and Date of Hire. 403(b) with employer match up to 3%. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Able to speak, write and understand English and Spanish Possess basic computer skills Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups Flexible work schedule including evenings, nights, weekends and holidays Ability to set appropriate limits, work under deadlines and multi-task Ability to organize, prioritize, self-motivate, and deliver results Excellent communication and listening skills Possess strong work ethics Successfully pass Law Enforcement background screening Valid driver's license if driving an agency vehicle or a personal vehicle for company business Must have reliable transportation Participate in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process Mission-driven attitude supplemented with integrity and passion Adherence to the highest ethical standards, personally and professionally A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values. ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Knowledge of Business English, spelling and punctuation Knowledge of office practices and procedures Knowledge of general math pertaining to percentages, allocations and discounts Computer skills using current software Strong oral and written communications Sensitivity to the cultural diversity of clients in order to successfully work with diverse racial, ethnic, and economic groups Ability to work as a team member and establish effective working relationships with staff, supervisor and outside organizations Commitment to empowering others to solve their own problems Demonstrate a commitment to serve all people with respect and compassion Valuing a nurturing family as the ideal environment for a person A conviction about the capacity of people to grow and change The ability to establish a respectful relationship with persons served to help them, gain skills and confidence Ability to work collaboratively with other personnel and/or service providers or professionals The capacity to maintain a helping role and to intervene appropriately to meet service goals Ability to work under deadlines, multi-task and set appropriate limits Respects diversity of all clients, staff, and volunteers EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications). This position requires a minimum a bachelor's degree in social work or related field Minimum 2-years' experience serving homeless or at-risk families and/or individuals in crisis GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency. WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential. St. Vincent de Paul CARES is an Equal Opportunity Employer.

Job Description TITLE: Social Worker PILLAR: Social Pillar REPORTS TO: Unit Director STATUS: o Full time - Hourly ü Full time - Salary o Part Time - Hourly CLASIFICATION (FLSA): üExempt o Non-Exempt GENERAL DESCRIPTION: Monitor and assess the integral health of the participants through continuous interaction with them. In charge of providing support for the psychosocial and socioemotional development of the participants through workshops, talks, and educational, social and cultural experiences of the participants. Visit schools and homes to establish collaborative links with the community and offer follow-up to individual interventions. Identify at-risk participants and makes support plans, keeping case management records up to date. Promote the integration of all operation areas by providing a support network in handling the cases of the participants. TASKS AND DETAILED WORK ACTIVITIES: Establish and maintain relationships with the community, families, and households directly to understand their needs and ensure programs are of appropriate quality. Advise parents, by interviewing the child/adolescent and their family to determine if additional actions are required, such as referring the child or adolescent according to their needs or problems. Maintain case history records and prepare reports. Advise parents, families, and the community regarding topics including mental health, child care, social adjustment, and other topics. Coordinate different activities for the community, parents, and family (educational, cultural, and social activities). Advise participants whose behavior, school progress, or physical or mental impairment indicates a need for assistance and the organization of necessary services. Advocate for individual or community needs. Collaborate with other Club professionals to assess the needs of children and adolescents. Collaborate and participate in organizational events. The work requires being sensitive to others and having a positive role with the participants and the community. Perform any other task requested by the supervisor. SUPERVISORY RESPONSIBILITIES: Determine schedules, sequences, and assignments for work activities, based on work priority and skill of personnel. Provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Encouraging and building mutual trust, respect, and cooperation among team members. Identify the developmental needs of others, developing formal educational or training initiatives, such as coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Confer with personnel, to coordinate work activities, resolve employee grievances, or identify and review resources needed. Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: § Bachelor's degree in social work, psychology, education, sociology or related field. Master's degree in related field preferable. § Required social work license and to belong to the association of social work professionals, preferred. § One (1) or more years of experience working with communities, students or adolescents. § Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. § Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. § English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. § Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. § Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. § Therapy and counseling - Knowledge of the principles, methods and procedures for the diagnosis, treatment and rehabilitation of physical and mental dysfunctions, and for professional orientation and guidance. § Helping and caring for others - providing personal assistance, emotional support, or other personal care to others, such as co-workers, clients, or patients § Provide Consultation and Advice to others -Provide guidance and expert advice to management or other groups on technical, systems, or process-related issues. § Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. § Communicating with Supervisors, Peers, or Subordinates - providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. § Coordinating the Work and Activities of Others - getting members of a group to work together to accomplish tasks. § Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems § Making Decisions and Solving Problems - analyzing information and evaluating results to choose the best solution and solve problems. § Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. § Data or Information Analysis - Identifying the underlying principles, reasons, or facts of information by breaking down the information or data into separate parts. § Monitor Processes, Materials, or Surroundings - monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. § Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: § Individuals may need to sit or stand as needed. The position may require walking primarily on a level surface for periodic periods throughout the day. May reach above shoulder heights or below the waist and lift as required to file documents or store materials throughout the workday and must be able to lift 15 pounds and use proper lifting techniques. § Standing or sitting and speaking or listening are regularly required. Ability to use common office equipment such as computers, facsimiles, printers, calculators, etc. You are frequently required to drive motor vehicles. DISCLAIMER: · The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. · An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Benefits: Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Training & development Wellness resources ACE Wellness Center is seeking a Qualified Mental Health Specialist to join our team. ACE Wellness Centers Behavioral Health program provides individualized, holistic care planning and management to youth, families, and adults in their schools, homes, and communities. The Qualified Behavioral Health Specialist (QBHS) is responsible for providing community-based services, as well as telehealth services, that encourage and support progress towards meeting client goals. The QBHS coordinates and provides care, reinforcement, praise, and support that is safe, timely, effective, efficient, and client centered. Additionally, the QBHS will coordinate and work with a licensed clinician to provide Community Psychiatric Therapy Services (CPST), and Therapeutic Behavioral Services as need. Services include, but are not limited to: · Interacting with clients and their families to keep track of their progress and to ensure satisfaction,· Record case information, · Accurately complete all necessary forms and paperwork while adhering to agency standards,· Assess and address motivational and psychosocial issues,· Facilitate multiple care aspects including case coordination and information sharing, · Create service plans and assist in case closures. The QBHS provides services at times and locations when they are most needed, allowing for highly individualized and effective intervention. Thus, it is expected that the ideal candidate maintains a flexible schedule which may include some evening and weekend availability. Strong organizational skills. interpersonal skills, judgment, flexibility, commitment, and internal drive/motivation are necessary for success in this position. MINIMUM QUALIFICATIONS: High school diploma, three (3) years of experience, in social work, case management, therapeutic services or related skills, field of study Strong organizational skills. Interpersonal skills, judgment, flexibility, Commitment, and internal drive/motivation are necessary for success in this position. Valid driver's license required. Automobile insurance with minimum liability amounts, as specified by agency policy, required REQUIREMENTS: · Meet all confidentiality and mandated reporter guidelines. · Daily check-in regarding sessions to Clinical Program Supervisor · Attend weekly supervision meetings · Be available to attend case conferences, staff meetings, team meetings, and IEPs as needed. · Know and utilize OMH materials for best practices. · Complete all paperwork, Monthly Progress reports, required OMH and county training · Comply and attend all required trainings per supervisor guidance · May have other duties assigned based on role and need of agency Job Types: Full-time or Part-time ACE Wellness Center provides equal employment opportunities to all employees and applicants without regard to age, race, creed, religion, color, national origin, sex, pregnancy, disability, veteran status, marital status, sexual orientation or gender identity, or any other protected status in accordance with applicable federal, state and local laws. Compensation: $20.00 - $30.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. About Us At ACE Wellness Center it is our mission to serve adults, children, and their families with high-quality, innovative, and individualize care that will lead to a life filled with Fortitude and fulfillment. Our philosophy emphasizes the importance of accountability, courage, and enlightenment to guide each individual in their healing journey. We strive to influence and assist individuals so that they can maneuver the direction of their own lives in a community-based Setting. ACE Wellness Center is comprised of five different components. We have our ace wellness medical center. We have our alternative medicine clinic. We have Our rejuvenating beauty clinic. We have our individual and family Therapeutic services. We Also have ACE Wellness Corp. which is our nonprofit sector in which we take donations and grants to cover cost for the families we serve. At ACE Wellness Center we take pride in the staff that we hire. Our staff goes through extensive training to be credentialed in order to serve our families. The staff here at Ace give their clients quality care that comes from a place of empathy, integrity, and diligence. We take pride in treating our clients with the Upmost respect, devotion, and benevolence. We have five distinctive ways to serve you, please let us know which way we can help you the most. We look forward to working with you and your family. Contact Our intake department today to start making the highest and best changes of your life.

ESSENTIAL FUNCTIONS: Ensure the well-being of patients and provide a positive, supportive and structured environment. Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed. Document timely, accurate and appropriate clinical information in patient's medical record. Assist in providing a safe, secure and comfortable environment for patients, significant others and staff. Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff. Oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens. May obtain patient's vital signs, height and weight as assigned and document in patient record. Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills. Engage patients in activities and interactions designed to encourage achievement of treatment goals. Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility. May provide transportation for patient or coordinate transportation with appropriate staff member. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent required. Prefer one year experience working with the specific population of the facility. LICENSES/DESIGNATIONS/CERTIFICATIONS: First Aid, CPR, de-escalation and restraint certification required (training available upon hire and offered by facility). May require a valid state driver's in facilities where transporting patient is an essential function.

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description Analyzes training procedure Counsels groups and individuals relative to vocational objectives Ensures integration of vocational training with academics Conducts regular shop visitations/observations Writes and Develops Standard Operating Procedures and Center Training Plan Maintains required Statistical Performance Reviews Center reports, reconciles as appropriate, and develops Corrective Action Plan Meets jointly with academic and vocations to plan Applied Academics Reviews attendance sheets for accuracy of documentation Ensures all custodians/locations complete 3 quarterly inventories per guidelines Inventories completed as circumstances dictate, i.e., When custodian changes, etc Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum of two years related experience and/or training Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Education: Bachelor's Degree from a four-year college or university required Must have the valid PR Director's License Bilingual (fluent English/Spanish preferred) Additional Information All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Job Description Board Certified Behavior Analyst / BCBA - ABA Centers of Connecticut Full Time San Juan, PR **Up to $10K Sign-on Bonus** **STUDENT LOAN FORGIVENESS UP TO $24K** We've Created the Ideal BCBA Work Culture · Student-loan repayment program for existing loans (up to $24,000 total - $1,000 per month) · Lower-than-average billable hours requirement (27 hours per week) · Smaller-than-average caseloads (8-10 cases, 180 RBT hours per week) · Flexibility in scheduling where and when you work Why We're the Best Place to Be a BCBA! · Dedication to Better Outcomes - Smaller caseloads combined with our established clinical infrastructure mean you can focus on delivering high-quality care and lasting impact for children and families · AI-Driven Efficiency - Streamline your workflow, reduce administrative tasks, and automate reporting, giving you more time to focus on your clients · Unlimited Career Growth - Enjoy long-term opportunities to advance your career without the pressure of private equity investors · Mentorship & Leadership Access - Collaborate with experienced BCBAs and leaders dedicated to your success and professional development · Special Interest Groups - Connect with peers to deepen your expertise in areas like assessment, severe behavior, and school collaboration · On-Demand Clinical Support - Access continuous training and resources through our ABA Academy of Excellence to stay at the top of your game · Investment in Talent - We hire top talent and invest in developing our RBT teams, ensuring the best care for our clients and stability for our BCBAs · Commitment to Improving Autism Care - We're serious about innovation and change, as evidenced by having our own diagnostic teams and sponsorship of the Autism Research Laboratory at Temple University · Industry Recognition - Proudly named in Inc. Magazine's “Best in Business” for Health Services, making a lasting impact on our field and society What You'll Do · Design, implement, and monitor skill-acquisition and behavior-reduction programs · Oversee the implementation of behavior-analytic programs by RBTs and caregivers · Conduct assessments related to the need for behavioral intervention (e.g., preference assessment, functional assessment, staff performance assessment, etc.) · Be willing and able to supervise others seeking BCBA certification weekly · Other typical BCBA activities Requirements Education/Experience and Other Requirements · Masters degree · Active BCBA certification, required · Spanish is a must · Valid driver's license, reliable form of transportation, and proof of auto insurance · Ability to maintain clean background/drug screenings and driving record Benefits Special, Full-Time BCBA Benefits · Student-loan repayment program for existing loans (up to $24,000 total - $1,000 per month) · 401(k) program with generous employer match up to 6% · Performance bonuses (average $2,700 twice yearly) · BCBA referral bonuses ($5,000) · RBT referral bonuses ($500) · Tuition reimbursement for ongoing education (up to $2,500 per semester) · 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays) · Medical, dental, vision, long-term disability, and life insurance · CEU reimbursement · Mileage reimbursement About ABA Centers of Puerto Rico ABA Centers of Puerto Rico is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine's Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society. Recruiter ID: #LI-GV1 ABA Centers of Puerto Rico participates in the U.S. Department of Homeland Security E-Verify program.

PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

**PURPOSE AND SCOPE:** Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** + Patient Assessment / Care Planning / Counseling + As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. + Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. + Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. + Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. + Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. + Provides educational and goal directed counseling to patients who are seeking transplant. + Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. + Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. + Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. + In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. + Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. + Documents based on MSW interaction and interventions provided to patient and/or family. + Quality + Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. + Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. + Patient Education + Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. + With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. + Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. + Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. + Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. + Collaborates with the team on appropriate QAI activities. + Patient Admission and Continuity of Care + Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. + Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. + The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, + Insurance and Financial Assistance + Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. + In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). + Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. + Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills + Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). + Provides training to staff pertaining to psychosocial topics as needed. + Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. + Adheres to work defined caseload guidelines based on state regulatory requirements. + Performs other related duties as assigned. **PHYSICAL DEMANDS** **AND** **WORKING CONDITIONS** **:** + The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Travel required (if multiple facilities) **SUPERVISION:** + None **EDUCATION AND REQUIRED CREDENTIALS** **:** + Masters in Social Work + Must have state required license **EXPERIENCE AND SKILLS** **:** + 2 - 5 years' related experience **Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.** **EOE, disability/veterans**

Job Details Experienced San Juan- Bayshore Villas - San Juan, PR Full Time $35000.00 - $36000.00 SalaryDescription TITLE: Family Support Specialist REPORT TO: Assistant Project Manager STATUS: Full Time BACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that all of our families are stable and thriving. JOB SUMMARY: Family Support Specialist (FSS) provides support to a defined community or housing development as both a social service specialist and community organizer. The Specialist will work with residents on an individual basis, as needed, to mitigate risks of housing instability. The Specialist will also develop programs with residents and other community service providers to address community concerns and opportunities. Direct Service Delivery Responsibilities: Develop effective partnerships with organizations that address community identified needs (including, but not limited to, after school programs, health fairs, job training, on- site classes) Develop and coordinate programs as applicable that address the community identified needs Develop and maintain relationships with community stakeholders and service organizations Work directly with residents when specific intervention is required to include conducting assessments, creating Development Plans, connection to services, and conducting quarterly check-ins for those with identified goals. Identify resident needs and locate community resources that may address these needs Collaborate with the management company and resident leadership body on neighborhood safety initiatives and meetings Grant writing for programs at the local site. Maintain records and document resident need, progress, and continual outcomes Document work with residents in LEARN Document onsite programming outputs in LEARN Qualifications QUALIFICATIONS: Education and/or experience required: Associates Degree or related experience Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approach Ability and commitment to handle privileged information in a professional and confidential manner Ability to function as a team player in both internal and external relationships Availability to attend evening and weekend functions as required Possession of a valid driver's license and availability of automobile for work use Strong verbal and written communication skills Must be proficient in Microsoft Outlook, Word and Excel Skills and/or competencies required: Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Strong organizational, planning and time management skills. A strong sense of and respect for confidentiality involving both participants and fellow employees. Must excel in fast-paced environment Ability to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate. The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals. Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software.

Job Title: Social Worker Department: Social Work Hours Per Week: 40 Schedule: Monday-Friday, 8am-5pm Sign-On Bonus: Up to $7,500 As a Social Worker, you play an important and trusted role in the lives of patients and their family. You are an integral part of their care and recovery. RESPONSIBILITIES: Determine patient needs through rounds, chart review, patient/family interviews and team conferences coordinate multidisciplinary and agency case conferences; work with care managers to advocate for patient/family to obtain approval for insurance coverage. Manage referrals related to patients at risk and determine appropriate intervention strategies and document as implemented ensure inappropriate referrals are channeled correctly and documented. Coordinate assessments and develop care plan in accordance with accepted social work policy implement plan of intervention preparatory to discharge or initiate continued care plan. REQUIRED QUALIFICATIONS: Bachelors in Social Work PREFERRED QUALIFICATIONS: Masters in Social Work Long term care experience EDUCATION: BS: Social Work (Required) LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. PAY RANGE: $24.75 - $34.00 CITY: Rochester POSTAL CODE: 14626 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Descripción de la empresa ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Descripción del empleo Group dynamics can be difficult at best when critical decisions need to be made. A Group Meeting Facilitator interacts with groups that need coaching to work productively as a team to reach a common goal. The group meeting facilitator guides discussions of the topics laid out in group meetings and/or project/taskforce initiatives agenda, with the purpose of moving the team towards a common goal. A skilled Group Meeting Facilitator fosters collaboration and teamwork and manages conflict among team members. The ProSidian Consultant | Group Meeting Facilitator will coordinate, lead, and support all phases of team meetings to ensure progression and completion of work as well as supports the Global Project Lead (GPL) And Project Team, and is accountable for the quality, timeliness, and effectiveness of group meetings and/or project/taskforce initiatives and ends with delivery of the final outputs that achieve stated mission objectives. The job of a “Group Meeting Facilitator” is more of the "conductor" than a participant throughout the Program Period. The ProSidian Group Meeting Facilitator shall serve as a consultant to clients across private companies, fortune 1,000 enterprises, and government agencies of all sizes. You direct the flow and energy throughout the program period. You observe participants' body language, listening carefully to what they say, drawing out those members who are not speaking, and gently moving group meetings and/or project/taskforce initiatives along when a member monopolizes a conversation. The ProSidian Group Meeting Facilitator shall work with and help groups, such as business teams, advisory boards, emergency action task forces, working groups, strategy planning teams, and community organizations with representatives who may have differences in perspectives, cultures, backgrounds, and shaped viewpoints to solve problems and improve operations through a structured approach to strategic solutions. The group meeting facilitator serves as the process manager for getting past obstacles, so the group can communicate effectively. Running a successful meeting will help clients and stakeholders operate efficiently, provide experience for all members, and drive towards successful outcomes from group meetings and/or project/taskforce initiatives. Examples of some facilitation topics to be included: clarifying roles and responsibilities | identifying core issues behind current challenges and situations | developing and clarifying goals of the group | debriefing lessons learned for the group | building consensus and alignment to address challenges | brainstorming solutions | teaching facilitation techniques | enhancing communication and collaboration between involved parties. Facilitate interaction among multi-party entities and representative bodies consisting of a balanced mix of diverse local and regional interests affected by and/or convened to contribute to varying project/taskforce initiatives. Enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment. ProSidian's consultative meeting facilitation service blends that depth of understanding with our unique expertise. Our proven, seven-step process introduces ways to link your vision, goals and initiatives to your meeting agenda and helps you achieve your desired outcome. The ProSidian difference: local to global | extensively researched practice | deep content and process expertise | comprehensive engagement. Key Language Requirements Bilingual = Spanish + English Coordination/Logistics Processes - support creation and/or revision of Standard Operating Procedures (SOP's) and manage/support all aspects of meeting scheduling (location, venue and time) in accordance with established guidelines, standards, and principles. Develop and support the approval of individualized Plans of Action and Milestones (POA&M) incorporating requirements of program leadership, sub-group chairs, and meeting attendees. The plan shall be designed to capitalize on the strengths while ensuring coordination of both professionally based principles and support tools, technology, and processes. Topic/Agenda Acceptance - work with groups to clarify meeting content, objectives and to establish ground rules that govern behavior. Review information from previous meetings and develop agenda/desired outcomes. Follow up on action items. Introduce a variety of strategies to keep the process structured without interfering with group productivity. Following acceptance, pre-work is done includes interviewing program leadership, sub-group chairs, and meeting attendees to gain consensus on the topic/agenda for each program session Group Meeting Agendas - work with clients, meeting participants, and stakeholders to develop agendas (adequately estimated for time frames) that will achieve stated goals and objectives. When desired, and as needed, introduce dialog, decision-making, and other communication models and tools as part of the agenda or as just-in-time training to enhance the process and achieve desired results. Client Conference/Program Participation - select appropriate methods and tools that will enable participants to achieve results. Listen and proactively respond to client and stakeholder intentions and desires to enhance the process and achieve desired results. Help clearly define stated goals and objectives for success, both in group meetings and/or project/taskforce initiatives and beyond. Ongoing Course Adjustments - consultative facilitation while working in close partnership with clients, meeting participants, and stakeholders throughout the program period; making the best possible use time and resources; correctly observing interests and developments, and working to enhance the process and achieve desired results. When problems or issues come up, work to resolve conflict and return to goals. Dynamic Process Interactions - create environments that allow civil dialogue and input from all participants and above all -- remaining neutral throughout the process. Recognize that group meetings and/or project/taskforce initiatives are dynamic processes and that new insights and ideas can emerge that could significantly shift original intentions. Work to respond to those emerging trends, needs, and themes while keeping everyone focused on the clearly defined meeting objectives while achieving desired results. Leadership Coaching/Support Initiatives - work to ensure successful implementation of primary objectives through the facilitation of cross-functional meetings and internal department level meetings. Provide real-time coaching to clients, program leadership, sub-group chairs, meeting participants, and other stakeholders on ways to enhance group meetings and/or project/taskforce initiatives focused on the clearly defined meeting objectives that achieve desired results. Follow-Up Deliverables - work to improve the contributions from meeting participants; coordinate meeting schedules; provide assistance with creation of agendas; facilitate meetings; distribute meeting minutes, and maintain task and issues logs. Post-Event Hot Wash / After-Action Analysis / After Action Reports - after the session is over, a complete report describing everything that went on in group meetings and/or project/taskforce initiatives shall be prepared. An organized debrief post-meeting and provide post-meeting feedback session held to provide suggestions and improvements for future meetings. All action items agreed to by the participants are documented as part of this report. Public Involvement And Communications - foster collaboration and communication through open, ongoing and effective maintenance of knowledge repositories to include correspondence, presentations, meeting summaries, work products, and responses to information requests by ensuring distribution of requested information. Document Retention And Knowledge Repositories - live capture of meeting discussion/decisions in Microsoft word or excel is also expected. Maintain a library per established guidelines as a repository of related information co-located with the clients, program leadership, sub-group chairs, meeting participants, and other stakeholders as the official record required (i.e. Per Federal Advisory Committee Act - FACA) for an information repository. Program/Recommendations Implementation - help participants reach decisions and accomplish goals. Help facilitate group meetings and/or project/taskforce initiatives, gain consensus, and manage the execution of action items, recommendations, and resolutions through counsel and support to clients, program leadership, sub-group chairs, meeting participants, and other stakeholders. Requisitos A Bachelors' or Masters' Degree from an accredited school (Preferable) and/or a minimum of 3 years' experience in a similar position. Minimum of eight years' experience working with senior management. Experience supersedes/complements academic achievement with satisfactory, post-graduate experience that includes substantial experience in one or more of the following modalities of practice: facilitation of Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Boards and Conferences or group decision-making meetings utilizing a Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Board and Conference model which emphasizes team/group engagement and consensus-based decision-making or the conduct of professional training on topics related to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Project management experience is required, including developing and managing scopes of work and budgets. Ability to foster collaboration and communication, lead coordination of meeting schedules, assist with the creation of agendas, facilitate group meetings and/or project/taskforce initiatives and distribute of meeting minutes are expected. Ability to live capture of meeting discussion/decisions in Microsoft word or excel and able to summarize chunks of information for clarity and understanding. Combination of education and experience that provides the individual with the required knowledge, skills, and abilities minimum of three (3) years industry experience, with a thorough knowledge of the project management discipline and demonstrated ability to apply within a complex organization. Comfortable working with group dynamics while managing group meetings and/or project/taskforce initiatives or activity process. Competent at making observations and recognizing when interactions, situations or group dynamics change. And if there are disruptive behaviors, promptly intervene to disperse or extinguish them. Demonstrated ability in instruction and staff development, inclusive of a) development of group meetings, training, and/or project/taskforce initiative materials, b) coaching and mentoring of peers, leadership, and staff Effective meeting leadership (in person and remotely) with a variety of Internal and Customer SME's Exceptional customer service skills, over the phone and in person, with our client and internal committees Experience and confidence in working closely with clients, program leadership, sub-group chairs, meeting participants, and other stakeholders, primarily through the facilitation of cross-functional meetings and internal department level meetings. Experience directly related to quality assurance or quality control responsibilities Familiarity with core Microsoft office tools and processes, especially: excel, outlook, word, and PowerPoint Highly organized, independently motivated leader with proven ability to multi-task PMP certification a plus + Skills in group learning techniques, as well as skills in problem-solving, conflict resolution, team building, planning, and organizing. Strong interpersonal skills with the ability to build enthusiasm, urgency, and influence without direct authority Strong sense of urgency, problem-solving skills, and assertive enough to get things on track with appropriate suggestions or redirecting group efforts. Strong written and oral communication and developed cross-functional teamwork and collaboration skills Valid passport required, and ability to travel as required. Información adicional As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

Program Facilitation and Support. Assist in coordinating and supporting adult education workshops and programs, including setup, materials, and follow-up with participants to ensure engagement and satisfaction. Client Assistance at ABC and MWBC. Serve as an initial point of contact for visitors at the Aguadilla Business Center and support inquiries at the MWBC when needed. Provide guidance to visitors interested in starting a business or expanding existing ventures by connecting them with appropriate resources. Resource Coordination. Assist entrepreneurs with access to materials, tools, and training sessions that support their development in business fundamentals, financial literacy, and other entrepreneurial skills. Operational Support. Manage daily operational tasks at the ABC, such as scheduling spaces, maintaining supplies, and providing logistical support to ensure smooth center functionality.Team Collaboration. Work closely with the ABC and MWBC teams to align on goals, share resources, and ensure seamless support across centers. Provide occasional support for events and workshops hosted by MWBC. Event Coordination Support.Help organize and deliver business fairs, networking events, and other community engagement opportunities to strengthen business networks in the Aguadilla area. Record keeping and Reporting. Further help on this page can be found by clicking here. Member Duties : Program Facilitation and Support. Client Assistance at ABC and MWBC. Serve as an initial point of contact for visitors at the Aguadilla Business Center and support inquiries at the MWBC when needed. Facilitation and Support. Assist in coordinating and supporting adult education workshops and events. Operational Support.Manage daily operational tasks at the ABC, such as scheduling spaces, maintaining supplies, and providing support.Program Facilitation and Support: Assist in coordinating and supporting adult education workshops and programs. Resource Coordination. Assist entrepreneurs with access to materials, tools, and training sessions that support their development in business fundamentals. Operational Support. Manage daily operational tasks at the ABC. Provide occasional support for events and workshops hosted by MWBC. Event Coordination Support. Help organize and deliver business fairs, networking events. Record Keeping and Reporting. Program Benefits : Living Allowance , bonus at completion . Terms : Car recommended . Service Areas : Entrepreneur/Business , Community and Economic Development . Skills : Business/Entrepreneur , Community Organization , business counseling , Communications .

TITLE: Social Worker PILLAR: Social Pillar REPORTS TO: Unit Director STATUS: o Full time - Hourly ü Full time - Salary o Part Time - Hourly CLASIFICATION (FLSA): üExempt o Non-Exempt GENERAL DESCRIPTION: Monitor and assess the integral health of the participants through continuous interaction with them. In charge of providing support for the psychosocial and socioemotional development of the participants through workshops, talks, and educational, social and cultural experiences of the participants. Visit schools and homes to establish collaborative links with the community and offer follow-up to individual interventions. Identify at-risk participants and makes support plans, keeping case management records up to date. Promote the integration of all operation areas by providing a support network in handling the cases of the participants. TASKS AND DETAILED WORK ACTIVITIES: Establish and maintain relationships with the community, families, and households directly to understand their needs and ensure programs are of appropriate quality. Advise parents, by interviewing the child/adolescent and their family to determine if additional actions are required, such as referring the child or adolescent according to their needs or problems. Maintain case history records and prepare reports. Advise parents, families, and the community regarding topics including mental health, child care, social adjustment, and other topics. Coordinate different activities for the community, parents, and family (educational, cultural, and social activities). Advise participants whose behavior, school progress, or physical or mental impairment indicates a need for assistance and the organization of necessary services. Advocate for individual or community needs. Collaborate with other Club professionals to assess the needs of children and adolescents. Collaborate and participate in organizational events. The work requires being sensitive to others and having a positive role with the participants and the community. Perform any other task requested by the supervisor. SUPERVISORY RESPONSIBILITIES: Determine schedules, sequences, and assignments for work activities, based on work priority and skill of personnel. Provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Encouraging and building mutual trust, respect, and cooperation among team members. Identify the developmental needs of others, developing formal educational or training initiatives, such as coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Confer with personnel, to coordinate work activities, resolve employee grievances, or identify and review resources needed. Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: § Bachelor's degree in social work, psychology, education, sociology or related field. Master's degree in related field preferable. § Required social work license and to belong to the association of social work professionals, preferred. § One (1) or more years of experience working with communities, students or adolescents. § Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. § Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. § English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. § Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. § Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. § Therapy and counseling - Knowledge of the principles, methods and procedures for the diagnosis, treatment and rehabilitation of physical and mental dysfunctions, and for professional orientation and guidance. § Helping and caring for others - providing personal assistance, emotional support, or other personal care to others, such as co-workers, clients, or patients § Provide Consultation and Advice to others -Provide guidance and expert advice to management or other groups on technical, systems, or process-related issues. § Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. § Communicating with Supervisors, Peers, or Subordinates - providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. § Coordinating the Work and Activities of Others - getting members of a group to work together to accomplish tasks. § Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems § Making Decisions and Solving Problems - analyzing information and evaluating results to choose the best solution and solve problems. § Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. § Data or Information Analysis - Identifying the underlying principles, reasons, or facts of information by breaking down the information or data into separate parts. § Monitor Processes, Materials, or Surroundings - monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. § Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: § Individuals may need to sit or stand as needed. The position may require walking primarily on a level surface for periodic periods throughout the day. May reach above shoulder heights or below the waist and lift as required to file documents or store materials throughout the workday and must be able to lift 15 pounds and use proper lifting techniques. § Standing or sitting and speaking or listening are regularly required. Ability to use common office equipment such as computers, facsimiles, printers, calculators, etc. You are frequently required to drive motor vehicles. DISCLAIMER: · The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. · An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Not Applicable Requirements Please refer to the Scope of Work Information to view this Volunteer detail opportunity.

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description * Analyzes training procedure * Counsels groups and individuals relative to vocational objectives * Ensures integration of vocational training with academics * Conducts regular shop visitations/observations * Writes and Develops Standard Operating Procedures and Center Training Plan * Maintains required Statistical Performance * Reviews Center reports, reconciles as appropriate, and develops Corrective Action Plan * Meets jointly with academic and vocations to plan Applied Academics * Reviews attendance sheets for accuracy of documentation * Ensures all custodians/locations complete 3 quarterly inventories per guidelines * Inventories completed as circumstances dictate, i.e., When custodian changes, etc * Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Minimum of two years related experience and/or training * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Education: * Bachelor's Degree from a four-year college or university required * Must have the valid PR Director's License * Bilingual (fluent English/Spanish preferred) Additional Information All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Patient Assessment / Care Planning / Counseling * As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. * Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. * Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. * Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. * Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. * Provides educational and goal directed counseling to patients who are seeking transplant. * Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. * Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. * Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. * In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. * Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. * Documents based on MSW interaction and interventions provided to patient and/or family. * Quality * Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. * Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. * Patient Education * Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. * With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. * Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. * Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. * Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. * Collaborates with the team on appropriate QAI activities. * Patient Admission and Continuity of Care * Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. * Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. * The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, * Insurance and Financial Assistance * Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. * In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). * Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. * Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills * Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). * Provides training to staff pertaining to psychosocial topics as needed. * Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. * Adheres to work defined caseload guidelines based on state regulatory requirements. * Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Travel required (if multiple facilities) SUPERVISION: * None EDUCATION AND REQUIRED CREDENTIALS: * Masters in Social Work * Must have state required license EXPERIENCE AND SKILLS: * 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.