Case manager jobs in Homestead, FL

Bilingual Case Manager (English/Spanish) - Personal Injury 📍 Miami, FL | ⏳ Temp-to-Hire | 🕗 Monday-Friday, 8:00 AM - 5:00 PM We are seeking a dedicated and detail-oriented Bilingual Case Manager with personal injury experience to join our team in Miami, FL. This is a temp-to-hire opportunity with a consistent weekday schedule and the chance to join a supportive, fast-paced legal environment focused on helping injured clients navigate their medical and legal processes. About the Role: As a Case Manager, you will play a key role in coordinating Examinations Under Oath (EUOs) and Independent Medical Exams (IMEs) while managing ongoing communication and documentation for personal injury cases. Your ability to handle sensitive information, communicate effectively in both English and Spanish, and manage detailed casework will directly impact the success of our clients' outcomes. Key Responsibilities: Schedule and coordinate EUOs and IMEs; send timely and accurate notices to all involved parties Maintain ongoing follow-up with clients regarding treatment updates and case progress Request, receive, and organize medical records and billing documentation Review and analyze medical documentation for accuracy and completeness Communicate regular case status updates to clients Maintain well-organized, confidential, and compliant case files Requirements: Minimum 1 year of personal injury case management experience Bilingual - fluent in English and Spanish (written and verbal) Strong organizational skills with high attention to detail Excellent communication and customer service skills Ability to manage confidential information with discretion Must be able to start immediately Comfortable working Monday through Friday, 8:00 AM to 5:00 PM

Are you passionate about working with kids and teens? Join our team onboard and help create unforgettable cruise experiences for young guests aged 6 months to 11 years! What You'll Do: Lead and organize fun, age-appropriate activities such as games, arts & crafts, science, and themed events Supervise and ensure the safety and well-being of all children and teens Host exciting teen activities like karaoke, pool parties, and game nights Communicate with parents in a professional and friendly manner Maintain a clean and safe environment in activity areas Assist in planning and delivering engaging youth programs and special events Qualifications: Bachelor's degree in education, Recreation, or a related field 3-5 years of experience working with children or teens - ages 6 months to 11 years Experience in childcare and handling children with special needs CPR and First Aid certification (Infant/Child preferred) Energetic, creative, responsible, and great with kids Proficient in Microsoft Office (Word, Excel, PowerPoint) Preferred Background: ⭐ Experience in schools, camps, or youth organizations like the YMCA Why You'll Love It: Travel the world Work with an amazing international team Make a positive impact and unforgettable memories for young cruisers Click the link below to create your profile and apply. ********************

*Bonus available for qualified candidates Works under the supervision of leadership and Child Life team to assist the child and/or family in their adjustment to hospital, diagnosis, and/or treatment plan by providing pre/post procedural/surgical teachings, emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and medical play to enhance understanding. Collaborates as a member of the interdisciplinary team to develop and administer an individualized plan of care, adhering to the professional standards of practice of the Association of Child Life Professionals. Job Specific Duties Assists the patient/family in their adjustment to the hospital, diagnosis, and/or treatment plan. Provides educational interventions using developmentally appropriate explanations. Offers emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and engages in medical play to enhance patient understanding. Provides Child Life assessments and normalizes the hospital environment for patients and families. Covers caseload thoroughly and prioritizes patients based on the Association of Child Life Professional's guidelines for the standard of care; plans & organizes daily routine; meets deadlines for assigned projects. Develops a productive work environment that incorporates volunteers into daily programming through delegating, valuing input, empowering, and providing feedback. Establishes and maintains a healthy, balanced, and therapeutic relationship with the patient and family within the integrated healthcare system based on their needs. Identifies & addresses the learning needs for patients/families; identifies inhibitors to learning process & readiness to learn; adjusts teaching strategies based on age, ethnic & gender issues. Interacts in a cooperative manner within the healthcare team to support and contribute to the shared patient/family focused care goals through professional communications techniques. Utilizes a clinical decision-making process and critical thinking to effectively deliver patient care with all healthcare providers across the continuum of care. Utilizes clinical decision making processes to achieve desired patient/family outcomes. Conducts formal and informal developmental assessments of psychosocial needs of patients and families within 24 hours of consult. Serves as backup preceptor for practicum students and intern students once hours set by the Association of Child Life Professionals and competencies are met. Serves as unit preceptor for new hires within the Child Life department if competencies are met. Provides support and collaborates professionally with Child Life Activity Assistants. Minimum Job Requirements Bachelor's Degree in Child Life, Child Development, Early Childhood Education, or related field CCLS - Certified ChildLife Specialist required within 1 year of hire American Heart Association AED - maintain active and in good standing throughout employment Completion of Child Life internship following the Association of Child Life Professionals current standards (if candidate has validated Certification from the ACLP, then this requirement will be waived) Knowledge, Skills, and Abilities General skills to resolve problems requiring the use of child developmental theory, professional child life principles and experience- based knowledge. Basic knowledge of procedures, illnesses, injuries, and other related events on a nursing unit. Able to demonstrate the knowledge and skill necessary to provide appropriate care to the age of the patients served on their assigned unit. Ability to assess, plan, implement and evaluate when delivering Child Life services. Well-developed writing skills, and excellent communication skills including conflict resolution to effectively work as a team member.

Are you passionate about working with kids and teens? Join our team onboard and help create unforgettable cruise experiences for young guests aged 6 months to 11 years! What You'll Do: Lead and organize fun, age-appropriate activities such as games, arts & crafts, science, and themed events Supervise and ensure the safety and well-being of all children and teens Host exciting teen activities like karaoke, pool parties, and game nights Communicate with parents in a professional and friendly manner Maintain a clean and safe environment in activity areas Assist in planning and delivering engaging youth programs and special events Qualifications: Bachelor's degree 3-5 years of experience working with children or teens - ages 6 months to 11 years Experience in childcare and handling children with special needs CPR and First Aid certification (Infant/Child preferred) Energetic, creative, responsible, and great with kids Proficient in Microsoft Office (Word, Excel, PowerPoint) Preferred Background: ⭐ Experience in schools, camps, or youth organizations like the YMCA and Kids Club Attendant. Why You'll Love It: Travel the world Work with an amazing international team Make a positive impact and unforgettable memories for young cruisers

Summary of Responsibilities A Behavioral Health Practitioner (BHP) works under the direction and supervision of a Clinical Manager, providing community-based behavioral health services to individuals with psychiatric illness, substance use issues and/or co-occurring disorders. The BHP must be open and willing to work with culturally and gender diverse groups and individuals to facilitate goals of self-efficacy. This position requires a high degree of self-initiative and motivation. The schedule is flexible, as determined by the person served' s needs and may include early morning, evening or weekend appointments. The position may involve services provided in the designated BHS clinic, driving to persons served homes or various locations within the community where services are provided (if services are offered on-site according to the program and funding source.) It may include telehealth services utilizing both audio and visual communication with individuals. BHPs provide individual, family and group counseling, crisis intervention, conflict resolution, initial assessments to determine level of care, treatment planning, case presentations, presenting psychoeducational information to individuals regarding diagnosis, symptoms, medications, relapse prevention and safety planning. The BHP provides services to both children and adults. The position also includes participating in multidisciplinary case conferences and supervision, treatment plan reviews, developing aftercare treatment and all required documentation utilizing Collaborative Documentation. Essential Duties and Responsibilities •Primary focus is on providing comprehensive clinical services and therapy which includes biopsychosocial assessments, screening and placement for level of care, diagnosis, individual psychotherapy, group therapy, family therapy, brief interventions utilizing evidence-based care and tools and educational counseling services to a caseload of person's served consisting of adults and children. •Community- based mental health services which includes services in the persons served home, school or community location in addition to office and telehealth clinical services. •BHP Licensed Psychotherapists are expected to complete the Certificate of Professional Initiating Involuntary Examination form for any individual meeting Baker Act criteria in their presence. •BHPs and mandatory providers are expected to adhere to all Florida mandatory reporting laws in addition to but not limited to child abuse and elderly abuse. •Complete all required documentation utilizing Collaborative Documentation and all agency formats/standards •Maintain on-going relationships with community agencies and function as a liaison with identified individuals/organizations •Participate in community education/activities program presentations as required JOB DESCRIPTION •Participate in on-going improvement and utilization review activities as well as BHS scheduled training, meetings, and clinical supervision sessions •Adhere to training requirements of BHS •Utilize the current data/clinical computer program (Electronic Health Records System) necessary to perform billing and clinical documentation •Provide services that are medically/clinically necessary •Continually assess for potential risk of crisis, suicide, self-harm and/or homicide. •Collaborate with individual on a clinically appropriate safety plan •Collaborates with other providers on the person's served integrated team other treatment team members regarding person's served progress and needs. •Prepare and works with the person served in transition/discharge planning and relapse prevention •Follow instructions regarding limitation for services brought by utilization management (UM Department) •Adhere to the high standards of health care ethics and quality within this professional field, strictly following agency rules and protocols as well as established regulations. •Attend and participate in supervision sessions as scheduled; applying evidenced-based practices that are embraced by BHS Behavioral Health Practice Guidelines. •Always maintain professionalism, including professional behavior and attire •Meet all deadlines including but not limited to schedules, documentation and timesheets •Performs with excellent people skills by offering requested information, orientation and/or support to the person served in a caring and respectful attitude. •Adhere to all BHS incident reporting and policies. Qualification Required for BHP Level 1 Licensed Practitioner of the Healing Arts or BHP Licensed includes any of the following: 1.Marriage and family therapists licensed in accordance with Chapter 491, F.S. 2.Clinical social workers licensed in accordance with Chapter 491, F.S 3.Mental health counselors, licensed in accordance with Chapter 491, F.S. 4.Psychologists licensed in accordance with Chapter 490, F.S. SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: Ability to read, write and speak in English. Bi-lingual candidates are preferred/helpful. Must be able to read and comprehend simple instructions, short correspondence, and memorandums. Agility to effectively communicate information both orally and written on one-to-one and small group situations to person's served and other employees. Job Type: Full-time Pay: $80,000.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Work Location: In person

About the Firm Angel F. Leal, Jr., P.A. is a respected immigration law firm located in Doral, Florida, with over 30 years of experience serving individuals and families across a broad range of immigration matters. Our work reflects a deep commitment to personalized service, strong client relationships, and dependable results. Attorney Angel Leal is fluent in Spanish and is highly regarded in the Hispanic community, regularly appearing on television and broadcast media-including as the featured immigration attorney on Caso Cerrado -to provide trusted legal insights. We handle family-based immigration, visas, removal defense, and related legal issues. Our team approaches each case with clarity, compassion, and a dedication to exceptional service. About the Position We're seeking a detail-oriented, client-centered Case Manager to support our legal team in managing busy immigration case workflows. In this role, you'll be the communication hub between clients, attorneys, and paralegals-ensuring every step of the process is tracked, scheduled, and completed accurately. You'll maintain active case files, coordinate deadlines, and assist with document preparation, while serving as a steady and reassuring point of contact for clients throughout their immigration journey. Key Responsibilities Serve as the main point of contact for clients, providing timely case updates and guidance Schedule client meetings, consultations, and interview appointments (USCIS, NVC, consular, etc.) Track and manage case deadlines, filings, and key milestones Collect, organize, and upload client documents into case management software Review client documentation for completeness and consistency Support translation, notarization, and similar client services Assist with intake and onboarding for new clients, including contracts and payments Prepare case summaries and internal reports for attorney review Maintain accurate communication logs and case files Collaborate with legal staff to prioritize case flow and support firm goals Requirements Minimum 3 years' experience in immigration or trial law within a fast-paced legal environment Bachelor's degree in management preferred, or Florida Bar certified paralegal (equivalent experience considered) Excellent organizational and time-management skills Strong communication skills-professional, empathetic, and client-focused Experience with immigration case management software (e.g., Docketwise, Clio) Detail-oriented with strong discretion in handling sensitive information Bilingual (Spanish/English) Benefits Salary range: $65,000-$85,000, based on experience Performance-based bonuses (8-10% annually, paid quarterly, tied to defined KPIs) Health, dental, and vision insurance Paid time off and holidays Professional development and continuing education support Collaborative work environment with long-term growth opportunities How to Apply Please submit your résumé and a brief cover letter describing your experience in immigration law and why this role is a fit for your skills and goals. No direct inquiries or agency submissions will be accepted. We will contact qualified candidates directly. To learn more about us, please visit ******************

Optimize the functioning of individuals increasing self-sufficiency and satisfaction in the living, learning, work and social environment of their choice through evaluation, monitor, linkage, and advocacy. REQUIREMENTS / QUALIFICATIONS: Education/Experience : Graduate from an accredited College or University with a minimum of a Bachelor's Degree in the human service filed and have a minimum of one year of full time experience working with adults experiencing serious mental illness. Licensure / Certification : DCF/CCMS State Certified or eligible. Maintain current CPR certification from the American Heart Association. Must have a valid Florida Driver's License. Skills / Ability: Possess knowledge of community resources, Community-Based Organizations and private providers of services to optimize the functions of individual eligible to receive management services. Good documentation skills, computer literate, ability to work independently, excellent interpersonal and communication skills. POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION) Provide services to adults and children suffering from a serious and persistent mental illness who have complex needs and will require services to maintain or improve level of functioning, self-sufficiency and independence for at least one year. Maintain case load of no more than 40 consumers; wherein adults are considered one consumer and children are considered two consumers. Evaluate and discuss with supervisor consumer's continued program eligibility as establish by 65 E 15 Guidelines. Maintain documentation as per 65 E 15; Medicaid and other state and federal regulatory guidelines. Develop and maintain resource database to facilitate linkage, brokerage and access to resources for consumers. Provide goal oriented and individualized supports through assessment, planning, linkage, advocacy, coordination and monitoring. Maintain communication with agencies and resources within the community to facilitate self-sufficiency and independence for consumers. Develop and updates Comprehensive Assessment and Comprehensive Service Plans reflecting individualized measurable goals in a timely manner (within 30 days of initial contact). Monitors and updates Comprehensive Service Plans when there is a significant life/status change in consumer's life but at a minimum of every six months from initial plan. Complete a home visit during the development of the Comprehensive Assessment and prior to the completion of the CSP; and conduct home visits at least every other month for every consumer provided that it is approved by the consumer. Prepares and maintain documentation in compliance with contracting and regulatory agencies and not limited to verbal instructions from direct supervisory staff. Maintains consistent productivity, at least 80% of the established agency goal, per month. Submit/file required documentation in the expected timely manner. Maintain face-to-face contact at least once per month with consumers. Assume responsibility for the maintenance and auditing of all assigned consumer' Case Management records. Participate in Performance Improvement Program and Peer Review as required. Procure contingency funds as provided by DCF procedures. Attends in-service and seminars to improve knowledge and skills in regard to position. Attends mandatory in-service training within prescribed time frame. Reports on a timely manner as requested by supervisor. Coordinate and assist consumers in obtain necessary transportation. Maintains strong interpersonal relationship with peers, supervisor and other department personnel. Adheres to Behavioral Health Services Policies and Procedures. Participates in Behavioral Health Services Committee Meetings. Provides coverage in the absent of peers and maintains collaborative teamwork. Provide liaison and support to families/care givers of consumers, maximizing their involvement in the Case Management planning progress. Monitor consumer compliance with substance abuse treatment recommendations, and develop alternative plan of service if necessary. Report incidences and/or occurrences within the proper time frame as establish by CHI Policies and Procedures. Develop, document and up-date Mental Health Outcome Forms (every quarter) and FAR (every six months) for all enrolled consumers. Monitors and advocates for consumers needs while at CSUs, hospitals or RTF and upon discharged. Participate in CHI activities and special events as available, i.e. culture day, health fairs, holiday celebrations, etc. Collaborate in crisis management situations with other Behavioral Health Services staff, consumers and appropriate community supports. Develop and obtain housing resources within the community and share information with peers. Complete and submits weekly a daily report of activities to the supervisor. Communicates and solves problems through the proper chain of command. Provides services in a sensitive non-judgmental and non-discriminatory manner to a diverse population. Maintain knowledge of the Housing First Model Development. Provide case management services for residents of the Shelter Care Plus Program(s). Attend HMIS User meetings as directed/necessary. Access, update and maintain all Shelter Plus consumers' information in the HMIS Service System. Prepare and maintain all documentation in compliance with Shelter Plus Program and provide input and support to appropriate staff when needed for grant submission/review/renew. Develop and Maintain liaison with Miami Dade Housing Agency and owner/landlords. Complete leases and contracts with landlord/owners and tenants. Maintain resource directory for housing. Ensure and maintain updated Shelter Plus client's files for internal and external audits Ensure that the initial certification and annual recertification's are completed for tenants in a timely manner. (Housing Assistance Packet) Notify the Miami Dade Homeless Trust of vacancies within the 2002 and 2003 Programs Actively participate in the yearly Notification of Funding Availability process. Attend all meetings and trainings conducted by the Miami Dade Homeless Trust Maintain up to date knowledge of all HUD requirements (Fair Market Rates) Adheres to Confidentiality Policies and Procedures / HIPAA Regulations. Provides accurate and timely documentation in patient charts within the same day of intervention. Completes B&E (billing and encounter) forms within the same day of intervention. Reports to work on time and ready to work with minimal absenteeism. Calls and report to supervisor when absence/tardy due to illness and/or family emergencies. Promotes a positive work environment. Maintains flexibility in regard to expected or unexpected changes in the work environment. Responds to administrative task appointments. Performs other duties as assigned.

Who We Are At Camillus House, we are driven by our mission to serve individuals experiencing homelessness and poverty in South Florida. Guided by the teachings of St. John of God, we offer comprehensive services-including housing, healthcare, behavioral health treatment, and supportive programs-designed to restore dignity, hope, and independence. Our core values-Hospitality, Respect, Quality, Spirituality, Responsibility-are at the heart of everything we do. Who You Are You are a compassionate, resourceful, and client-centered professional with experience supporting individuals facing complex challenges, including homelessness, mental health conditions, and substance use disorders. You excel at building trust, navigating systems of care, and coordinating services in a culturally sensitive and trauma-informed manner. You thrive in collaborative, multidisciplinary environments and balance empathy with accountability, ensuring clients are empowered to achieve their housing, income, and wellness goals. What You'll Do As a Case Manager, you will provide intensive case management and supportive services to guests in our residential treatment program who have co-occurring disorders and are experiencing homelessness. You will work closely with clients to identify barriers, connect them to resources, and help them move toward self-sufficiency. Responsibilities include: Client Engagement & Assessment: Conduct comprehensive assessments to identify barriers to self-sufficiency and establish individualized service plans with measurable housing, income, and wellness goals. Service Coordination & Advocacy: Make referrals, coordinate care, and advocate with internal teams and external service providers to ensure clients receive timely, appropriate support. Ongoing Case Management: Meet regularly with clients to review progress, address challenges, and adjust service plans as needed. Collaboration: Participate in case conferences, multidisciplinary staffing, and interagency meetings to promote coordinated care and successful client placement. Documentation & Compliance: Maintain accurate and timely documentation in client files and databases (including HMIS), ensuring adherence to agency policies, contractual requirements, and confidentiality standards. Crisis Intervention: Respond promptly to urgent client needs and provide follow-up support. Community Engagement: Build and maintain relationships with community partners to expand available resources for clients. Other Duties: Support special projects, attend staff meetings, and assist as needed to fulfill departmental and organizational goals. Requirements What You'll Bring Education: Bachelor's degree in Social Work, Psychology, Human Services, or related field (equivalent experience may be considered). Experience: At least 2 years of case management, behavioral health, or social services experience, preferably with individuals experiencing homelessness and/or co-occurring disorders. Skills & Abilities: Strong organizational skills with the ability to manage multiple priorities. Excellent interpersonal and communication skills, both written and verbal. Cultural sensitivity and the ability to work effectively with diverse and vulnerable populations. Proficiency in Microsoft Office (Word, Excel) and data entry systems; HMIS experience preferred. Ability to work independently and collaboratively within a team. Demonstrated crisis management and problem-solving skills. Requirements: Valid Florida Driver's License with clean driving record. Successful completion of toxicology screening, Level II background check, and OIG reference check. Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed. Bilingual (English/Spanish or English/Creole) preferred. Physical & Work Environment Requirements Physical: Ability to stand, walk, bend, and lift up to 25 lbs.; may require occasional cleaning or physical activity to assist clients. Work Environment: Noise levels range from low to moderate; position is based on-site and not eligible for remote work. What We Offer Comprehensive Medical Plans (PPO & HMO options) Dental & Vision Insurance GAP Insurance (fully paid by employer) Employer-paid Short-Term & Long-Term Disability Employer-paid Life Insurance Voluntary Life & AD&D, Accident, and Critical Illness Insurance Long-Term Care Insurance Proactive Health Management Plan (PHMP) Wellness Program Employee Assistance Program (EAP) - Confidential personal and work-life support Pet Insurance (Nationwide) Paid Vacation & Sick Time Paid Federal & Floating Holidays Equal Opportunity Employer Equal Opportunity Employer Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to fostering a diverse and inclusive environment, where every team member feels valued and respected.

Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody's life. ABOUT US The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth. We are currently seeking a FT Case Manager I at The Caring Place Center for Men in Miami, FL, JOB SUMMARY The Case Manager I (CM-I) reports to the Case Management Supervisor, and will provide case management services, crisis intervention, support, and referral services for residents. The CM-I will also provide timely outcome reports per program guidelines and requirements; monitors progress of residents; and refers them to appropriate agencies for assistance as needed. The CM-I provides guidance to clients using scriptural references, and acts as a role model by personal testimony. Duties include discipleship of residents based on sound scriptural/biblical principles, incorporated into established case management techniques. CORE DUTIES/RESPONSIBILITIES: Makes correct assessments and drafts appropriate care plans for clients Keeps appropriate up-to-date case notes, and documents files in a timely manner Builds rapport with clients and facilitates group discussions effectively Keeps supervisor informed of challenges and accomplishments when working with difficult cases Maintains an up-to-date listing of community contacts Links clients with community resources in a timely manner Follows up with clients progress once linked with community resources Closes files appropriately, and in a timely manner Keeps client files updated in compliance with established procedures Attends company sponsored events to support the residents we serve Keep up to date progress notes as per clients Phase Guidelines and status change in the Rommel System. Submits accurate on time client monthly reports Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events Must be in agreement with and sign The Caring Place Statement of Faith Performs other related duties as assigned EDUCATION/EXPERIENCE REQUIREMENTS: Requires a High School Diploma or previous on-the-job training in Social Work or related field; Associate's degree, CAP training, and 2 years' experience preferred At least 1 year experience in working with the homeless population Requires the ability to lead and facilitate support groups using biblical scriptures and principles, and incorporate scriptures into the rehabilitation process Must be able to exercise independent judgment within the general framework of approved case management techniques, existing laws and within agency guidelines Must have the ability to recognize symptoms of common mental, physical, co-occurring, alcohol/ substance abuse addiction Must be able to make proper assessment for care plans, provide case management of client services, crisis intervention and referral services Must possess knowledge of local community agencies, programs and resources available for clients Must be able to establish and maintain effective working relationships with clients and staff of diverse cultural and linguistic backgrounds regardless of race, religion, sex, disability, political affiliation and sexual orientation Must have the ability to react quickly and calmly in an emergency Must be organized and computer literate PHYSICAL REQUIREMENTS: Must be able to sit for lengthy periods of time Must also be able to see, hear and speak, in order to interact with staff and the general public Must be able to lift and/or carry up to 25 pounds Must also be able to move around as needed to perform essential job duties PERKS AND BENEFITS Day off for Birthday/Work Anniversary Employee Discounts Holidays (12) Paid Time Off Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account) Company Paid Life insurance 403b Retirement Plan with 3% match Only qualified candidates will be considered. Level 2 Background Screening is required. The Caring Place (@Miami Rescue Mission and Broward Outreach Centers is a drug-free workplace and Equal Opportunity Employer.

Job Details Miami, FL Full Time Bachelor's Degree $50000.00 - $60000.00 Salary/year Description Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you'll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience. Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you'll have opportunities for personal and professional growth. If you're looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be. The Case Manager will engage with and assist elderly adults in providing intake and assessment, case management services, referrals, education, monitoring and support. The position is primarily responsible for providing ongoing connections with senior clients to ensure that services and resources required for their emotional and physical well-being are addressed and monitored. This position requires extensive knowledge and training in case management to assess client needs, in addition to develop and implement a comprehensive service plan. The case manager will also provide support to the clients and engagement with their families. Knowledge of community resources is required. Ability to provide compassionate and empathic support while maintaining professional boundaries is essential to success in this position. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities include the following, and other duties may be assigned: Complete Assessments and Program required documents approved by Department Director. Weekly check-ins with clients and monthly in-person home visits. Development of Case Management Treatment Service plan Crisis intervention Information and referrals to community resources Arrange for client services, as needed Participate in person and/or virtual trainings, supervision, and meetings Case coordination and monitoring Provide support to clients Data entry into a web-based software system Work will be performed through home visits, in the Kendall Office, and HQ office required when requested. PERKS: We are proud to offer a competitive benefits package to all full-time employees, including medical and dental plans. A generous vacation and holiday pay benefit and a 401(k) match is available. Staff receives monthly in-service training and CEU opportunities. This is a one of a kind opportunity for leadership in talent management to contribute to a team of mindful, caring and passionate people at work every day in service to our community! ABOUT: Jewish Community Services of South Florida (JCS) is the foremost non-profit, human services agency whose mission is to improve the quality of life and self-sufficiency of the Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive. JCS is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, disability, gender identity, gender expression, national origin, or veteran status. JCS strictly enforces a Drug-Free Workplace Policy, which prohibits the use, possession, distribution, or sale of controlled substances and alcohol on company premises, during work hours, or while representing the company. Pre-employment and random drug testing may be required as part of our commitment to a drug-free workplace. All of Senior Management and Managers are required to actively participate in JCS' Milk and Honey, Matzah Mitzvah and other similar events. These events are essential to our organizational culture, and leadership participation is key to fostering team unity, supporting our values, and engaging with our community. By attending, managers and supervisors help set the standard for involvement and demonstrate our commitment to these meaningful traditions. Qualifications Bachelor's, ; Master's degree in Social Work, Mental Health, or Marriage and Family, preferred Bilingual in Spanish, required Ability to speak fluent Yiddish, Creole, or Russian, preferred Minimum 2 years of relevant experience, preferred LCSW, LMFT, LMHC license or license eligible, preferred Ability to work effectively independently as well as with a team Strong computer skills and proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook), required. Web-based client data system experience preferred Must have a valid Florida Driver's License with proof of insurance in accordance with agency requirements and have the ability to travel within Miami-Dade County

The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land. Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty Job Description We are seeking a Personal Injury Case Manager to support our attorneys by managing a caseload of personal injury claims and acting as a key point of contact for clients. The Personal Injury Case Manager will guide clients through the claims process, collaborate closely with providers and insurance companies, negotiate settlement for case under authority supervisor and ensure cases move efficiently from intake through settlement or litigation. This role requires a detail-oriented and client-focused professional with deep knowledge of personal injury cases. Key Responsibilities Client Communication: Serve as the primary point of contact for clients, guiding them through the claims process and ensuring they feel supported at each stage. Present and explain initial settlement offers to clients, providing recommendations on next steps. Educate clients about additional medical treatments (e.g., injections, surgeries, TBI treatment) and legal procedures, such as filing lawsuits. Maintain bi-weekly proactive communication with clients and ensure all inquiries are addressed within 24 hours. Case Management & Documentation: Manage the full lifecycle of personal injury cases, including intake, negotiations, resolution, and post-settlement tasks. Accurately maintain and update client files, records, and case notes in Litify to ensure seamless case progression. Track and log demands, offers, and client authority, ensuring proper documentation throughout the negotiation process. Ensure timely case resolutions while prioritizing client satisfaction and attention to detail. Insurance & Provider Coordination: Follow up with insurance companies to obtain timely responses to settlement demands and negotiate under attorney supervision. Verify insurance coverage details (UM, PIP, BI) and request necessary documents from insurers. Communicate with medical providers to gather treatment estimates, lien information, and outstanding balances. Coordinate with providers and attorneys to support mediation and case settlement processes. Operational Support: Prepare mediation summaries, global settlement documents, and related case materials. Conduct weekly audits to ensure all case files are current and compliant. Draft and file lawsuits or dismissals under attorney guidance, ensuring accuracy and timeliness. Review surgical case files and related documentation prior to client procedures. Working Schedule: Monday through Friday 9:00AM - 5:30PM Salary compensated based on experience. Qualifications Qualifications Strong understanding of the Bodily Injury Claims process, including insurance and medical provider coordination. Proficiency in Litify or similar legal case management systems. Bilingual in English and Spanish. Excellent organizational skills, with the ability to prioritize and multitask. Strong written and verbal communication skills. Ability to work collaboratively in a team-focused environment. Additional Information We value your wellbeing and offer opportunities for professional development to help you grow your career. Our comprehensive package includes health benefits; pretax health care and dependent care saving accounts; life insurance; paid time off and holidays; and a percentage match on your 401K contributions to insure your overall satisfaction and security as part of our team. Additionally, we provide confidential counseling services, mental health support, and financial guidance. Come make a difference for our clients! All your information will be kept confidential according to EEO guidelines.

Participates in the quarterly Case Management meeting and suggests any issues and medical records for case review and discussion. Meets with the other Case Managers with representatives of Home Health agencies, Nursing Homes, equipment companies, to discuss any new or ongoing programs and how to interact with personnel.

**IMMEDIATE OPENING Job Highlights The Case Manager will be responsible for coordinating and overseeing the care of patients, collaborating with healthcare providers, and ensuring the delivery of high-quality, personalized care. The role involves assessing patient needs, developing care plans, monitoring progress, and advocating for patients. Coordinates patient care in compliance to regulations and quality improvement of the Home Health Agency; order and authorization review, assignment of field staff, utilization management, the nursing process- development planning, implementation, and updates of the plan of care under the scope of the state RN licensure. The Case Manager prepares transfer and discharge summaries, maintain patient census, and assures interdisciplinary case coordination. Qualifications MUST HAVE HOME HEALTH EXPERIENCE MUST HOLD A REGISTERED NURSE (RN) LICENSE Minimum of an Associate's degree, BSN preferred. Minimum of three (3) year of related experience in home healthcare Active Registered Nurse (RN) license in the State of Florida Strong organizational and time management skills Excellent communication and interpersonal skills Ability to work effectively in a team environment Experience in case management or healthcare coordination Knowledge of healthcare regulations and patient advocacy Empathy and compassion for patients and their families' Knowledge of EMR and computer programs a plus Responsibilities Develop individualized care plans based on assessment findings Collaborate with other healthcare professionals to coordinate patient care Monitor and evaluate the effectiveness of nursing programs and make recommendations for improvement Ensure compliance with all regulatory requirements, including HIPAA and medical record documentation Collaborate with other healthcare professionals to develop and implement patient care plans Develop and implement nursing policies and procedures to ensure high-quality patient care Document all patient interactions, interventions, and outcomes accurately and timely Benefits: Pay: Open Location: In-Person/Remote Job Type: Full Time Hours of Operation: Monday thru Friday On Call Weekends PRN Special Requirements Must have a car with required insurance coverage and a state driver's license or reliable transportation Functional Abilities Able to communicate verbally and in writing to the extent required by the position Able to physically perform the duties required by the position

Job DescriptionSalary: Case Manager The Case Manager plays a crucial role in coordinating and documenting client care to ensure seamless service delivery. They act as a liaison between healthcare providers, courts, families, and external agencies, facilitating comprehensive client support. Responsibilities include implementing case management services per individualized service plans, collaborating with the Treatment Team, and maintaining accurate documentation and reports. The Case Manager upholds strict client confidentiality, actively participates in team meetings, and attends required training. Additionally, they familiarize themselves with Medicaid billing processes and are prepared to assist in emergencies, including disaster evacuations. This position requires strong organizational, communication, and problem-solving skills to support clients effectively on their recovery and care journey. GENERAL STANDARDS Is familiar with the New Hope Therapeutic Community model rules and regulations Completes responsibilities within designated timeframes. Meets residential program standards established by CARF, local, and government-related entities. Demonstrates knowledge of New Hope policies and procedures Addresses clients and other staff members appropriately Communicates client needs and concerns to the appropriate staff member, if necessary AGENCY REQUIRED STANDARDS Demonstrates awareness and sensitivity to all types of issues related to client diversity, including cultural, ethnic, language, gender preference, sexual orientation, physical handicap, and spiritual diversity. Keeps the work area clean and organized. Attends and actively participates in staff meetings at least 50% of the time. Able to increase work pace and prioritize accommodating emergencies or rush assignments. Clarifies assignments/responsibilities with the administrative staff. Essential Duties and Responsibilities as Case Manager: Assist with the coordination and documentation of client linkage to care. Act as liaison between health care providers, courts, families, and outside agencies. Provide case management services in accordance with the service plan as appropriate to the program. Please coordinate with the Treatment Team members and provide them with the appropriate reports before the meeting. Completes documentation and reports as necessary. Attends staff meetings weekly and participates as a team member. Upholds total confidentiality with respect to clients in all instances. Attend training and in-services as required. Performs other duties as appropriate and assigned. In case of an emergency, hurricane, or other disaster, the employee is willing to evacuate with the clients to the appropriate facility, if needed. Become familiar with the Medicaid billing process. Qualifications: To successfully perform in this position, the employee must be able to execute each duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. Education and/ or Experience: Bachelors degree in psychology, social work, or another related field is preferred. One year of experience in counseling. Must be able to provide their own vehicle, vehicle insurance, and have a current FL drivers license. In some instances, it may be necessary to transport clients in an agency vehicle; therefore, a class D license is preferred. Experience working in an addiction counseling setting. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Physical demands: The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands and be able to talk, hear, and see. The employee will have to sit and stand for extended periods. Specific visual abilities required for this job include close, distance, and peripheral vision. The employee may occasionally be required to lift and/or move up to fifteen pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. Most of the work is in a climate-controlled facility. The noise level varies from quiet to moderate to loud. By applying for this position, you must acknowledge the following statement: I have read the above position description, I understand the position requirements, and I know that I will be held accountable for accomplishing the above-described tasks and responsibilities

Cherishing Our Children Since 1977 Helping children and families help themselves to live a better life and build a stronger community. The Center for Family and Child Enrichment (CFCE) is dedicated to helping children and their families by providing the right services and solutions based on individual needs. CFCE is constantly evolving to better support our community. As a SNAP Case Manager, you will work directly with our youth participants under our SNAP (Stop Now and Plan) program. Why join CFCE: You will make an invaluable impact in the community We offer growth and professional development opportunities You may qualify for Public Service Loan Forgiveness We offer benefits; PTO, Medical, Dental, Vision, 403b retirement plan and more for qualified positions. Some of the Functions Include: Completes staff training as required by SNAP and agency; Completes intake and discharge assessments for SNAP for youth including all required pre and post-assessments (SSIS, SSIS 2, and HIT); Responsible for the day-to-day case management of SNAP for youth participants; Follows up on incoming referrals and schedules clients for intake appointments; Monitors youth (and family's) progress through weekly check-in calls; Facilitates SNAP for youth curriculum within the fidelity of the model; Liaises with relevant community stakeholders, including schools, community-based agencies, and law enforcement, to enhance outreach; Completes all ongoing data reporting requirements and ensures entry to all relevant systems is in a timely manner including NETMIS, JJIS, OneDrive, and SNAP for youth Data Spreadsheet; Ensures weekly materials are prepared and ready for SNAP for youth groups, including handouts, manuals, and all other required items; Supports the SNAP Coordinator with the organization of group arrangements as needed; Participates in pre-briefing and de-briefing meetings with other SNAP for youth Team members; Participates in weekly consultation calls with the Florida Network; Prepares technology that is required for weekly group delivery (Raspberry Pi, Tablets, projector/TV, camera, etc.); Utilize a strength-based perspective to help youth and families strengthen and manage the quality of their lives by engaging the family, advocating on their behalf, initiating change agent activities, helping them access supports in the community, teaching problem-solving skills, modeling productive behaviors, and assisting in the successful completion of youth (and family) developmental milestones; Works under the supervision of the SNAP Coordinator and participates in staff meetings as requested. Minimum Education/Experience: A Bachelor's degree in Social Work or a related field is preferred. Experience with structured groups and parent education groups is preferred; community/agency liaison experience is desired. A valid Drivers License Skills Needed: Excellent communication skills (verbal and written) are essential. A solid knowledge of the rules of grammar and punctuation is required. Basic computer skills that allow for creating Word and Excel documents are required. The ability to upload videos to Dropbox and use Video Conferencing Programs like Zoom is required. Must have knowledge of methods of compiling. Must understand problem-solving techniques. Must display professionalism in the office's day-to-day operations, which includes response to feedback, direction, and suggestions, accepting responsibility, working as a team player, volunteering when needed, reporting whereabouts, and promoting a cohesive working environment. Ability to provide advocacy, linkage, and network services for and on behalf of clients and their families. Consistent and accurate documentation and appropriate billing. Proficient in various computer software, coordination of court reports. CFCE is a Drug Free Workplace and an Equal Opportunity Employer.

The Housing Case Manager is responsible for assessing and coordinating housing interventions, assessment, care and coordination for Care Resource clients. ESSENTIAL JOB RESPONSIBILITIES HOPWA and Other Housing Opportunities Coordination: Screen and assess all new clients for SURE Program, Rapid Re-Housing, Permanent Supportive Housing, and other housing opportunities according to the intake schedule. (e.g., Section 8; Homeless Assistance Programming; Rental Assistance; Move-In Assistance; Rapid Re-Housing; Permanent Supportive Housing) Complete applications for Housing Assistance programs and other social services. Determine eligibility for Housing Assistance programs and other social services. Identify resources and refer to appropriate housing programs. Follow up on clients' housing stability (Housing, Medical and Treatment Adherence). Refer clients to SURE Program, Permanent Supportive Housing, Rapid Re-Housing, Elderly Programs, Medical, Dental, Behavioral Health and services requested. Caseload Management: Maintain an average annual active caseload as assigned by the manager and the program. Act as a liaison when required to ensure clients are properly referred to agency programs or external services, and to remove barriers to treatment and care. Service Planning and Documentation: Ensure all documentation is timely, accurate, legible and clear. Empower clients to participate in their treatment planning as needed. Maintain progress notes and progress reviews in client records as specified in agency policy, program guidelines and performance standards. Input client information using electronic data entry, according to agency and departmental guidelines. Maintain an accurate record on time sheets reflecting time spent in program work. Prepare necessary program reports and records as requested by the supervisor and/or manager. Manage Resources: Maintain comprehensive knowledge of community services in order to apply knowledge of services to individual client needs. Support billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, Provider Enterprise, CaseWatch, Service Point, NextGen and Electronic Health records). Participate in staff training sessions within the timeframes specified and as required by the agency or the funding source. Community Involvement: Participate in agency developmental activities as requested. Other duties as assigned. Safety: Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Understand and appropriately act upon assigned role in Emergency Code System. Understand and perform assigned role in agency's Continuity of Operations Plan (COOP). Culture of Service: 3 C's Compassion Greet internal or external customer (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Listen to internal or external customer (i.e. patient, client, staff, vendor) attentively, reassure an understanding of the request and providing appropriate options or resolutions. Competency Provide required services by following established protocols, and when needed procure additional help to answer questions ensuring appropriate services are delivered. Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and follow up as needed. Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure prompt and effective response is provided. Other Participates in agency developmental activities as requested. Other duties as assigned. JOB SPECIFICATIONS Education: Bachelor's Degree in public health administration, social services, or related field. Job Knowledge and Skills: Bilingual (English Spanish/ English-Creole) is preferred. Knowledge of homeless community resources and community services is required. Computer knowledge should include Microsoft Word and Excel. Good organizational and teamwork skills. Excellent communication, decision making and problem-solving skills. Ability to work with multicultural and diverse population is required. Contact Responsibility: The responsibility for internal and external contacts is frequent and important. Other: Own transportation required. PHYSICAL REQUIREMENTS This work requires the following physical activities: constant vision for close work, sitting, walking, hearing, talking in person and talking on the phone. Frequent sitting, walking, bending, standing, and stretching are required. Occasional driving and climbing are required. Work is performed in an office setting.

Job Description ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. Job Posted by ApplicantPro

Responsible for transportation of children to all assigned appointments (visitations, medical, dental, medication management and court). Candidate must be energetic, have great communication and organizational skills, and must have the ability to multi-task. Must have a valid Florida driver's license with a good driving record. High school diploma and/or equivalent. Good writing skills and ability to follow verbal and written instructions is required. Must be available for on-call duties including weekends. Must be bilingual (English / Creole / French OR English/Spanish

Must have one year of experience with case management or working with the unserved population. Experience with HIV/ AIDs clients. Bachelors Degree required. The Medical Case Manager is responsible for coordinating the assessment and subsequent referrals/access to medical, dental, mental health/substance abuse care, pharmaceutical access, treatment education, and other services needed by Care Resource clients. They assist with signing individuals up for insurance under the Affordable Care Act's Insurance Exchanges for the State of Florida, provide education to potentially insured clients and utilize tools specifically designed to select the best coverage, based upon individual's current medical profile, including preferred providers, medications, co-pays, deductibles and premiums. ESSENTIAL JOB RESPONSIBILITIES Medical Caseload Management: Provide outreach and enrollment assistance activities and facilitates enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplaces, Medicaid, or the Children's Health Insurance Program. Interactions with clients that lead to improved client health. Create rapport with client interactions to help each progress in their medical treatment. Interview prospective clients to determine individual needs and eligibility for various medical or social services and enroll them into available community programs. Coordinate, support and follow up on medical treatments. Maintain an average annual active caseload assigned by the supervisor. Serve as a liaison, coordinator and/or advocate between various co-workers within the Case Management, Medical Care departments or other community medical or agency service providers to remove barriers to treatment/care for clients. Use knowledge of individual programs to conduct home visits, hospital visits and one visit with the State of Florida's contracted disease management firm to develop acuity level of care as needed. Coordinate with physicians for appropriate service mobilization. Discharge planning from hospitalizations that assist with coordinating post hospital care based upon client needs. Maintain organized systems of tracking client labs, medication, diagnostic testing, medical, therapy and hospital visits to help clients remain compliant with treatment and service plans; all with the goal of seeing clients progress toward improvements in their lives. Provide ongoing medication and treatment counseling through use of treatment adherence assessment tools. Treatment and Service Planning and Documentation: Ensure all documentation is timely, accurate, legible and clear. Develop comprehensive, individualized service plans or plans of care. Monitor clients to assess efficacy of treatment plans and reassess and adjust as necessary. Empower clients to participate in their treatment planning. Maintain treatment plans, progress notes and progress reviews in client records as specified in agency policy, program guidelines and performance standards. Input client information using electronic data entry according to agency and departmental guidelines. Maintain an accurate record on time sheet reflecting time spent in each program worked (e.g. Ryan White 75 hrs, Medicaid Waiver 5 hrs, ACA 10 hrs). Prepare necessary program reports and records as requested by the supervisor and/or manager. Coordinate with supervisor when necessary to meet unusual challenges. Manage Resources: Maintain comprehensive knowledge of community services to apply knowledge of services to individual client needs. Utilize knowledge of community programs to help clients understand the different types of medical, insurance and other programs offered under State and Federal Programs as required. Bill a minimum of six hours in an 8-hour day. Use program knowledge to provide clients with information about bill-coverage, services and procedures as required. Control, manage, and balance the monthly and annual budget stipulated by the State of Florida for each appropriate client. Support billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH and client records). Participate in staff training sessions within the timeframes specified and as required by the agency and the funding source. Community Involvement: Participate in agency developmental activities as requested. Other duties as assigned. Safety Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Documents patient's medications correctly, makes sure each patient knows which medicines to take when they are at home and encourages each patient to bring their up-to-date list of medicines every time they visit the doctor. Ensures each new client receives screening for their risk of suicide. Understands and appropriately acts upon assigned role in Emergency Code System Understands and performs assigned role in Agency Continuity of Operations Plan (COOP) JOB SPECIFICATIONS Education: Bachelor's Degree in a behavioral science field like Social Work, Nursing or Psychology is required. Training and Experience: Two years of related experience are required. One year of HIV/AIDS experience is required. HIV/AIDS 104, 500 & 501 and Case Management training provided by the State or County are required within 90 days of hire date. Licenses and/or certifications: Affordable Care Act Certified Application Counselor Certificate required annually. Case Management Medicaid Provider Certification is required. Medicaid PAC Waiver Provider. Must score 90% or better on position competencies within 90 days. Job Knowledge and Skills: Bilingual (English Spanish/ English-Creole) is preferred. Computer knowledge should include Microsoft Word and Excel. Good organizational and teamwork skills. Excellent communication, decision making and problem-solving skills. Ability to work with multicultural and diverse population is required. Contact Responsibility: The responsibility for internal and external contacts is frequent and important. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: constant sitting, walking, hearing, talking in person and talking on the phone. Occasional driving stretching/reaching and standing are required. Work usually is performed in an office setting. Sometimes, work is performed in client's homes, community agency settings and in hospitals. Other Participates in health center developmental activities as requested. Other duties as assigned. Own transportation required.