Case manager jobs in Houston, TX - 604 jobs

Be your own boss. Start your own ABA practice, powered by Alpaca Health. Alpaca Health helps BCBAs start their own ABA practice. Big corporations often churn out clients and staff in search of greater profit. At Alpaca Health, out mission is to power independent BCBAs who put their science, team, and clients first. Think a client only needs 10 hours? No pressure to ask for 40. Can't take on more clients? You control your hours with no productivity quotas. We welcome part-time BCBAs. Want to deliver direct services? No sweat. Do what your clients need. We empower you to do what's best for your ABA community with best-in-class technology, ethical applications of AI, and a provider success team to guide you every step of the way. We handle everything non-clinical: LLC formation, payer contracting, intake, scheduling, billing, and more. As a Founder , you will grow your own ABA community. You will grow your team, work with families, and fulfill your passion for ABA -- all without dealing with paperwork. What will you do as a Founding BCBA? Clinical Leadership: Develop and implement evidence-based ABA programs, ensuring the highest standards of clinical excellence and ethical practice. Practice Development: Collaborate with our team to set up guidelines and processes for your team. Team Building: Recruit, train, and mentor RBTs and, eventually, other BCBAs to deliver compassionate, effective care under your guidance. Client Engagement: Build strong relationships with families, providing education and support to ensure client satisfaction and positive outcomes. Program Oversight: Monitor client progress through data analysis and make program adjustments as needed to ensure meaningful outcomes. Conduct functional assessments and complete assessment and progress reports accordingly. Collaboration: Communicate with our team on administrative tasks to meet healthcare regulatory needs, payor requirements, and key deadlines. What will you not do as a Founding BCBA? All of the following, Alpaca Health will do: Practice Formation: LLC incorporation, liability + malpractice insurance, bank account creation Insurance and Billing: Payer contracting, credentialing, verification of benefits, prior authorizations, claim submission, denial management, and reimbursement reconciliation Software and Technology: Practice Management System, Data Collection, Scheduling, Billing, Payroll, Intake, AI Session Notes, and more Operations: Document quality assurance, Managed Intake, Managed Scheduling, Managed Billing Practice Management Support: Live, on-demand support from Alpaca Health's team with help on ABA best practices Qualifications Valid BCBA Certification Master's Degree in Applied Behavioral Analysis, Special Education, Psychology, or Related Field Applicable licensure to practice in your state of interest Minimum three years experience in ABA, with supervisory roles preferred. Strong leadership skills. Strong oral and written communication skills. Pursue your dream of growing your own ABA community!

Would You Like a Life-Changing Career with LifeGift Where You Can Grow as a Family Engagement Specialist I? Kick-start the career of a lifetime where you can be a part of our mission of hope, working with an incredible team saving lives while modeling our values of Passion, Compassion, and Professionalism to the LifeGift community. LifeGift is currently looking for a Family Engagement Specialist I in Houston who serves as a critical link between LifeGift and the families whose loved ones are considering or have opted for organ donation. This role encompasses providing emotional support, education about the donation process, and facilitating meaningful conversations between families and healthcare personnel. The Family Engagement Specialist will work collaboratively with medical professionals, social workers, and bereavement coordinators to ensure families receive comprehensive and compassionate care during emotionally challenging times. Do you possess the attributes to be a successful Family Engagement Specialist I and perform the following essential functions? Provide compassionate support to families during the organ donation process, addressing their questions and concerns with empathy and understanding. Educate families on the process of organ donation, including the medical, ethical, and emotional aspects, to help them make informed decisions. Act as a liaison between families and medical providers, ensuring effective communication and clarity regarding the donation process. Offer immediate support and resources to families in crisis, assisting them in navigating complex emotions and providing grief counseling as necessary. Collaborate with the Family Engagement Manager to develop and refine educational materials, resources, and training programs to enhance family engagement strategies. Maintain accurate records and documentation of family interactions, ensuring confidentiality and compliance with all regulatory standards. Participate in community outreach initiatives to promote organ donation awareness and educate the public about LifeGift's mission and the importance of donor families. Work closely with multidisciplinary teams to advocate for families' needs and ensure their voices are heard in policy and operational discussions. Do you have the education and experience to be a Family Engagement Specialist I? Bachelor's degree in Social Work, Nursing, Psychology, Public Health, Human Services, Communications, Counseling, Education, or a related field; Master's degree preferred. Minimum of 2-3 years' experience in family support, grief counseling, or a related field, preferably in healthcare or organ donation settings. Backgrounds that demonstrate advanced interpersonal communication, conflict resolution, and the ability to guide individuals through complex, emotionally charged decisions Knowledge of the organ donation process and relevant regulatory frameworks is highly desirable. Ability to navigate sensitive and complex situations with professionalism and poise. Proficient in Microsoft Office Suite and experience with data management systems. Bilingual (English/Spanish) is a plus. This is NOT a remote position. This role requires frequent travel and ability to commute to different hospital partners within our service area. As a condition of employment, you must be able to attain Hospital Badge and EMR Access from all of the LifeGift Hospital Partners, as well as the availability to work 12-hour shifts, including nights, weekends and holidays. The Heart of Our Culture Established in 1987, LifeGift offers hope to the thousands of people in Texas and beyond who need lifesaving organ and tissue transplants. Our organization is diverse by nature, and inclusive by choice. LifeGift strives to reflect the communities where we live and work, and our multi-cultural and diverse team contributes an abundance of talent, abilities, and innovation that have continued to elevate our success. Rewards and Benefits for Your Career and Well-Being LifeGift values its team members and offers a variety of highly competitive benefits. Full-time team members have the opportunity to enroll in the following insurance plans: medical, dental, and vision, as well as life insurance, LTD and STD, and FSAs and HSAs that are pre-tax and to which LifeGift contributes. LifeGift also offers an exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match. Additionally, LifeGift offers a tuition reimbursement program to encourage team members to expand their knowledge and further their education. LifeGift recognizes the importance of a work-life balance and encourages team members to take advantage of a generous vacation and sick leave plan. LifeGift is an equal opportunity employer! If you are qualified and want to be considered for a career that is life-changing, has purpose, and where you can be a part of an organization that cares about its employees, we encourage you to apply by completing the application at ************************* LifeGift is a drug-free workplace.

APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS. Why ABC? 1. Our Patients: An intentional focus on small caseloads with a compassionate care approach. 2. Our Culture: ABC Core Values are more than just words on a wall. It's how we strive to live everyday. 3. Our Community: We ground ourselves in our WHY and the impact we have on the lives of others. Total Compensation Package from $84,500 to $119,000 annually. Opportunity to earn MORE based on center size, mentorship of RBT's and supervision of assigned trainees. Your total compensation consists of a competitive base salary, performance bonuses, mentorship bonuses, and long-term ownership in the company. *BCBA's become eligible for long-term ownership upon promotion to the Sr. BCBA role. All other roles eligible. Monthly Performance Bonuses: Bonuses are uncapped and start at just 26 hours of treatment delivery per week, meaning you'll be rewarded for your impact without waiting months to qualify. Sign On Bonus: Up to $10,000 based on start date and location. Mentorship Bonuses: Provide supervision hours to an RBT pursuing their Master's in ABA and earn bonus pay for your guidance, oversight and impact! Certification Bonuses: Get rewarded for each therapist who becomes certified under your supervision. Relocation Packages available: To ease the expenses of your transition. 401(k) with Company Match: Boost your retirement potential and strengthen your financial future. Remote Work Benefit: Up to 3 work from home days per month, plus up to 16 additional assessment related work from home days per year Schedule: Monday-Friday, daytime hours. Almost 30 days off in Year One: Including holidays, PTO, CEU days, and flex days-no guilt, just rest. Manageable Caseloads: You'll support up to 8 children, so you're set up to succeed without burning out. No Non-Compete Clauses: We believe great talent doesn't need restrictions Transparent and Expedited Career Growth & Leadership Tracks: Center Leadership: BCBA >Sr.?BCBA>Assistant Clinical Director >Clinical Director>Sr. Clinical Director >Group Clinical Director>Regional Clinical Director Training & Development: Join Dr.?Greg Hanley's Compassionate Care Team, mentor and train clinicians in evidence-based ABA practice Research & Innovation: Collaborate with Dr.?Linda?LeBlanc at the Action Institute to advance treatment outcomes, transparency, equity, and clinical quality Clinical Guidance: Our BCBAs are guided by our Clinical Advisory Board and Compassionate Care Team, featuring industry leading clinicians such as: Dr. Charna Mintz, Dr. Greg Hanley, Dr. Linda LeBlanc, Dr. Patricia Wright, Dr. Dorothea Lerman, Dr. Malika Pritchett, Dr. Mahshid Ghaemmaghami, and Dr. Anthony Cammilleri Continuing Education: A minimum of 10+ free CEUs per year in-house, extra funds to attend additional training courses, and 2 paid days off to use for CEU events. Health Benefits: Best-in-class Medical, Dental, Vision, Flexible Savings Account and Health Savings Account options Family Support: Up to $3,000 in maternity/paternity financial assistance plus short-term disability options that can equate to 8 weeks of paid paternity leave. Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off your student loans. Unique Perks: First Stop Virtual Health for you and up to 7 household members, CALM membership for you and your family, Door Dash Pass, MilkStork access to ship home breast milk while traveling, a SNOO smart sleeper for new parents, and more. Your Role Develop Treatment Plans that are clinically sound and engaging Supervise and Mentor RBTs to support consistent, high-quality care Collaborate with Families to set goals, track progress, and celebrate growth Deliver Evidence-Based Therapy in a supportive, play-focused environment ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. @Copyright 2025 ?#LI-Onsite

$10K sign on bonus Work In Center Monday - Friday 8 am - 4:00pm Once per week, supervise in-home clients 4:30pm - 6:30pm Conflict Resolution/ Incident Response Perform Assessments (VB-Mapp, AFLS, Social Skills Solutions, etc) Create Individualized, research-based client programs Analyze client progress and update programs as needed Weekly parent training meetings and progress updates Supervise Interns and RBTs in-center and in-home Quarterly in-service trainings Insurance correspondence (pre-auth requests) Train Interns and Trainers Respond to Insurance Audits Safety Management Qualifications/Requirements: BACB Certification BLS / CPR certification No criminal background Excellent oral and written communication skills Able to lift at least 40 pounds, to sit on the floor, and to be physically active Ahoy, Matey! Success On The Spectrum South Shore is located in League City, Texas which is in the Greater Houston area. Success on the Spectrum is a national Autism Treatment franchise with a dedication to quality. We offer ABA, ST, OT, and Social Skills Classes in our nautical centers, in-home, and in-school. Our play-based model emphasizes on NET, so we take clients on field trips once per month! We also encourage high parent involvement and allow parents to watch their child's therapy live from our viewing room! At SOS, we value work/life balance. Each BCBA has a caseload of 8 clients. You will be assigned an intern to work with you. No administrative duty! Work is mostly in center from Monday-Friday 8:00am-4:00 pm and rarely take work home. As Company grows, you have the opportunity to gradually transition from BCBA to Clinical Director. SOS is proud to have full billing transparency. Office Managers are responsible for making the daily client schedules. Nothing gets billed to insurance without BCBA approval. Success On The Spectrum is growing quickly, and we can accelerate your career faster than any other company you will ever work for. There are opportunities for you to move up to Regional Director as your employer opens new locations. Being part of a franchise also gives you the option of transferring to a different location, in the event that you need to move away. If you ever want to retire from clinical work, you will have the unique opportunity to open your own franchise! SOS does not require employees to sign non-compete agreements. All BCBAs get two weeks of initial training from our corporate office - for this, you may have to travel to Houston for 1 week. We do not require training payback agreements. Working for SOS: ************************************************* Our Mission: **************************** Take a tour: **************************** Learn more here: ***************************************** Job Type: Full-time Benefits: 401(k) Continuing education credits Flexible schedule Health insurance Mileage reimbursement Paid time off Professional development assistance Referral program License/Certification: BACB certification (Required) Ability to Commute: League City, TX 77573 (Required) Ability to Relocate: League City, TX 77573: Relocate before starting work (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

Premier Medical Resources is a healthcare management company headquartered in Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet. Premier Medical Resources is looking for a full-time Case Manager to join our team. If you are enthusiastic, reliable, detail-oriented, and a team player, come join our team! ESSENTIAL FUNCTIONS: Answers telephone and deal with inquiries Responds and comply to requests for information including sending faxes and e-mails Post payment for incoming requests Invoices outside parties regarding incoming request, as applicable Follows up with pending/outstanding invoices and payments Follows through with mailing and postage for completed files Collects and organizes medical records for closed cases Updates information and scans into database Manages filing and record keeping activities Ensures completeness and accuracy of tasks and projects Reports statistics as required Contributes to team effort by accomplishing related results as needed Keeps work area clean and organized Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements Adheres to the company standards of business conduct Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace Performs other job-related duties and special projects as assigned KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology Knowledge of computer and relevant software applications Strong attention to detail: being careful about detail and thorough in completing work tasks Ability to adapt with flexibility: being open to change (positive or negative) and to considerable variety in the workplace Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done Exceptional customer service and phone etiquette Energetic with a desire to learn and develop new skills EDUCATION AND EXPERIENCE: High School Diploma or Ged One (1) year of experience in a clinical setting One (1) year of experience with personal injury cases (Letter of Protections) BENEFITS: 3 Medical Plans 2 Dental Plans 2 Vision Plans Employee Assistant Program Short- and Long-Term Disability Insurance Accidental Death & Dismemberment Plan 401(k) with a 2-year vesting PTO + Holidays Premier Medical Resources is a healthcare management company headquartered in Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet. Premier Medical Resources is looking for a full-time Case Manager to join our team. If you are enthusiastic, reliable, detail-oriented, and a team player, come join our team! ESSENTIAL FUNCTIONS: Answers telephone and deal with inquiries Responds and comply to requests for information including sending faxes and e-mails Post payment for incoming requests Invoices outside parties regarding incoming request, as applicable Follows up with pending/outstanding invoices and payments Follows through with mailing and postage for completed files Collects and organizes medical records for closed cases Updates information and scans into database Manages filing and record keeping activities Ensures completeness and accuracy of tasks and projects Reports statistics as required Contributes to team effort by accomplishing related results as needed Keeps work area clean and organized Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements Adheres to the company standards of business conduct Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace Performs other job-related duties and special projects as assigned KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology Knowledge of computer and relevant software applications Strong attention to detail: being careful about detail and thorough in completing work tasks Ability to adapt with flexibility: being open to change (positive or negative) and to considerable variety in the workplace Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done Exceptional customer service and phone etiquette Energetic with a desire to learn and develop new skills EDUCATION AND EXPERIENCE: High School Diploma or Ged One (1) year of experience in a clinical setting One (1) year of experience with personal injury cases (Letter of Protections) BENEFITS: 3 Medical Plans 2 Dental Plans 2 Vision Plans Employee Assistant Program Short- and Long-Term Disability Insurance Accidental Death & Dismemberment Plan 401(k) with a 2-year vesting PTO + Holidays

JOB PURPOSE: The Case Manager will provide comprehensive case management to clients and their families who are homeless or at risk of homelessness with the goal of increasing their quality of life and maintaining the highest possible ability to function within the community Qualifications ESSENTIAL JOB RESPONSIBILITIES: • Advocate for and facilitate clients' access to community resources; housing assistance, utility assistance, and relevant community services and benefits. Build database of community resources. Provide referrals to community resources as needed. • Conduct initial intake meeting with the client(s). Evaluate individual and family needs. Complete service plan with the client including housing and other related needs. Coordinate and monitor services, including comprehensive tracking of client activities in relation to service plan and Housing Inspections. Document detailed case notes, daily; maintain comprehensive client files. Prepare reports as requested by Lead Case Manager, Program Manager and/or Quality Assurance shadowing • Coordinate with Financial Assistance Coordinator for payment to third parties. Keep client(s) informed of actions/payments being made. • Meet regularly with Lead Case Manager to staff case load. Provide on-going program evaluation and recommendations to the Lead Case Manager and Program Director for continuous growth and quality. • Be active in and network at monthly community groups, events, and meetings. Provide presentations at various community groups, events, and meetings within areas of responsibility to include rural and metropolitan areas. Promote the success and reputation of the Emergency Solutions program. • Coordinate and facilitate monthly support group sessions aimed at assisting clients in their transition from experiencing homelessness to establishing stable housing. • Provide comprehensive support to clients by collaboratively identifying and addressing their personal, social, and life challenges through a strengths-based and client-centered approach. • Other duties as assigned • Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteran or client first to support our mission to “Empower people to build better lives for themselves, their families and their communities.” ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor's Degree in Social Work, Sociology, Psychology or a related field. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. EXPERIENCE: 1+ years case management experience; 3+ years preferred. 2+ years in a customer service focused environment. Experience with homeless, low income, veterans & their families a strong plus. LICENSES: LMSW, LBSW, LMFT preferred. Drivers License with clear record required. VEHICLE: Must have daily use of a vehicle without prior notice. Up to 70% travel within assigned geographic area. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.

We are searching Case Management Assistants. Someone who will assist the Case Manager in the identification of member needs, initiation of member contact, provision of member and provider education and coordination of community resources to promote optimal health. Think you've it what it takes? Qualifications: H.S. Diploma or GED required 2 years Case management, community outreach, healthcare, and/or health insurance experience required or 3 years General administrative experience required 2 years Call/Contact Center experience preferred Responsibilities: Provides Support for Case Management Services Answers incoming fax, email and phone requests as evidenced by fax log, inbox, Customer Relationship Management (CRM)s, and event tracking. Initiates member phone calls daily and identifies issues and refers to care/case manager and other health plan departments as indicated. Documents in current case management system. Provides updated case management database and statistics monthly and quarterly. Submits data collection in a timely manner monthly. Tracks member interactions and provides assistance in telephonic outreach and data collection through special disease management projects that are grant based. Accurately schedules, cancels, and documents new and/or follow-up appointments for both face to face and telephonic requests, as needed for case manager and transition specialist using scheduling calendar application. Ensures that projects assigned are completed timely and accurately to support member population assessments and appointments. Screens and evaluates all calls and refers as necessary to case manager, social worker, or transition specialist and/or supervisor. Gathers data for statistics by product, service, and network and maintains all required logs.

SafePlace is looking for a Bilingual Case Manager in El Paso, TX to join our busy and growing team! The Case Manager is responsible for providing case management services to individualsthat are under the jurisdiction of the Juvenile Court and Juvenile Services. A Case Manager also assists juveniles and their families in development of behavior modification case planning and in the identification of approved rehabilitative services within the community and outside of the community when necessary. Duties/Responsibilities: Case Managementcoordinate with schools; participate in Admission, Review and Dismissal Committee (ARD); teacher consultation; community linkages with support agencies, service providers, and health services; rehab services with a focus on symptom management and community living skills; skill-building services include conflict resolution, anger and stress management, parenting skill development, substance abuse intervention and communication; provide independent living skills, linkages or resources for vocational skills development; Therapeutic Servicesrefer and coordinate services to address mental/behavioral health and substance use including trauma-informed care to include the involvement of extended family, school, peers, health services, community groups, and/or other involved agencies to effectively address the needs of the family. Psychiatric Servicesrefer and coordinate psychiatric services to licensed psychiatrists in the state of Texas who will objectively assess and identify the presence of mental health disorders. Crisis Managementmust be accessible on an as-needed basis to address crisis calls 24/7 that may rise and provide de-escalation strategies to alleviate stressors until appropriate therapeutic interventions can be accessed/provided; address and refer family for services to address mental/behavioral health issues; provide support and continued linkage to necessary services in the community. Prepares reports on service provider and program activities. Enters contact, case information and narratives into the management system within required agency timeframes. Consolidates data to develop management reports identifying trends related to the assigned caseload Completes incident reports and provides information to the agency and other appropriate staff/entities according to established policies and procedures. Reviews cases to identify inefficiencies or lapse in services and collects data to report needed improvements in areas of service. Other duties as assigned. Essential Qualifications Bachelors degree in social work, sociology, psychology, criminal justice, theology, counseling, education, or nursing At least two (2) years of work experience in the field of juvenile justice, case management, juvenile supervision or probation, counseling, behavioral science, or in a related field preferred. Knowledge of community resources; case management principles, objectives, standards, and methods; and program policies and procedures. Skill in developing, implementing, and monitoring service and treatment plans. Ability to assess clients needs, to coordinate clients services, to monitor program effectiveness, to communicate effectively, and to supervise the work of others. Bilingual in English/Spanish Must pass background check Must have a valid Texas drivers License with a clear record. Must have daily use of a vehicle without prior notice and valid car insurance/registration Must be available and willing to travel to various locations and with such frequency as the business need dictates. Job Type: Regular, Part Time/Full Time

Job Title: Case Manager Department: Community Services FLSA Status: Permanent Job Status: Exempt Reports To: Community Services Director Supervises: None Position Description: Working within the Community Services Department, the Case Manager will conduct client intake, assess client eligibility for emergency financial assistance, develop self-sufficiency plans, housing stabilization plans, and connect clients to resources and services. The Case Manager will establish a client relationship that will serve to motivate and engage the client in his or her own program outcome. Essential Functions: Case Management Recruit, screen, enroll, and work with clients who qualify for Wesley programs. Complete initial program assessment to determine program/service eligibility and conduct client intake interviews to determine eligibility for services. Provide one-on-one-case management services. Advocate on behalf of clients' access to services. Screen potential clients for other Wesley programs; ensure warm hand-off to Wesley or other wrap-around support services (food pantry, emergency financial assistance, childcare, transportation, etc.) Maintain appropriate confidential client file data and produce monthly summaries of activities. Maintain client records, collect data, conduct follow up telephone calls and appointments and facilitate, as necessary, services through outside organizations and scheduling as necessary for clients. Develop and implement individualized Housing Stabilization Plans to increase income, reduce expenses, and identify client-specific goals. Coordinate inspections and document compliance with Housing Quality Standards (HQS) Track and be accountable toward grant goals; regularly update agency databases and ensure accuracy of data being collected; assist director to fulfill reporting requirements as designated by department and funders. Maintain and update HMIS for Wesley case management programs Review all client files for accuracy per funding sources Accurately document all case management activities, assessments, and progress notes in HMIS, Apricot, and other required systems. Maintain timely and accurate records in accordance with program, funder, and regulatory requirements. Submit all required documentation for financial assistance payments and ensure timely disbursements to landlords, rental agencies, or utility companies. Other Occasionally engage in community awareness and recruitment activities Participate actively in a variety of staff team meetings, and all agency staff meetings and trainings. Represent Wesley at community functions as required. Additional duties as assigned Knowledge, Skills, and Abilities: Bi-lingual in English and Spanish. Ability to write and speak clearly and informatively; this position requires strong computer skills including typing and Microsoft Office; Strong customer service orientation; Ability to work cooperatively and supports the team's effort to succeed; Ability to interpret and communicate contractual mandates and guidelines, as well as learn, with a strong attention to detail; organizational and project management skills including planning and scheduling; Understanding of client support resources; While in this position, the employee is expected to seek to understand, communicate appropriately and effectively, build a positive, professional rapport with all clients and community partners using active listening and conflict resolution skills. Ability to adhere to deadlines, react to unpredictable events quickly and efficiently, be resourceful, manage conflict and challenges. Education & Experience : Bachelor's Degree in Human Services and a minimum of two (2) years' work experience working with clients in need and community resources. Work/Physical Requirements: This position requires the employee to work constructively and cooperatively in a team environment. Employee(s) in this position will work primarily in an office setting where they will interact with clients to help resolve issues; while also occasionally having to stand and walk to complete job duties. Must be able to lift and carry up to (25) pounds unassisted. Employee in this position may be required to work weekends in support of program services and special events. Date Job Description Became Effective: August 29, 2025

The Licensed Medical Social Worker performs comprehensive psychosocial assessments and formulates diagnosis of social, emotional and substance abuse problems, develops treatment plans for each client; monitoring plan to ensure its implementation; and educating client regarding wellness, medications, and health care compliance. The Licensed Medical Social Worker serves as an advocate for the client. The Licensed Medical Social Worker ensures linkage to case management, mental health, substance abuse and other client services indicated by diagnosis or clinical needs. Duties and Responsibilities: · Maintains a regular and predictable work schedule. · Communicates with others (internally and externally) to provide, exchange, or verify information, answer questions, and address issues of clients. · Accomplishes assessments and diagnosis to determine the need for social treatment establishes treatment goals and selects appropriate social work treatment techniques, on the basis of problems and needs of clients and families/caregiver(s), which will be most effective. · Develops specific clinic or program treatment goals such as (1) developing communication patterns with members of other disciplines, and (2) determining priorities for services and the method of services (whether in areas of direct services, consultation, or participant teaching. · Objectivity and self-discipline to avoid emotional involvement in situations that is frequently emotional and high-charged. · Keeping abreast of new knowledge and techniques related to the practice of social work and new medical treatment modalities as they might affect the social adjustment or life style of clients via literature, professional settings and staff development activities. · Documentation of services provided in client record and CPCDMS database or other database(s). Performs quality management/assurance activities. · Other duties as assigned. Educational and Job Related Requirements: · Licensed Master Level Social Worker within the human services field required. Must have had two years volunteer or paid in the provision of social work services to infectious/communicable diseases in particular HIV/AIDS clients. Must be able to assess diagnosis, and provide treatment, including appropriate documentation. Bilingual in English and Spanish preferred. Continuing Education and Requirements: Participates in trainings required by the funding source

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Job Description This is a full-time, hybrid position. The candidate must be located in the Houston, TX area due to regular local travel for in-person patient appointments. Bilingual (English/Spanish) highly desired. Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers' compensation case management training. Join our compassionate team and help make a positive difference in an injured person's life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will: * Demonstrate knowledge, skills, and competency in the application of case management standards of practice. * Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan. * Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational. * Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient. * Work with employers and physicians to modify job duties where practical to facilitate early return to work. * Evaluate and modify case goals based on injured/disabled person's improvement and treatment effectiveness. * Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively. * Complete other duties, such as attend injured worker's appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned. Qualifications * Education: Associates Degree or Bachelor's Degree in Nursing or related field. * Experience: 2+ years clinical practice preferred. Workers' compensation-related experience preferred. * Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills. * Certifications, Licenses, Registrations: * Active Registered Nurse (RN) license required. Must be in good standing. * URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC) preferred. * Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography. * Internet: Must have reliable internet. Benefits We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $68,000 - $78,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #LI-AC1 Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers' Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager

Under general supervision, the Residential Case Manager provides client-centered, trauma-informed case management services to individuals in the intensive residential treatment program. The Case Manager establishes rapport and maintains professional boundaries with clients while supporting their individualized recovery pathways. This role coordinates client access to needed resources and services by facilitating referrals, linkage, and retention activities, ensuring timely follow-up to improve client outcomes. Services are delivered flexibly and respectfully, incorporating family, social networks, and community systems according to client preferences. Essential Duties and Responsibilities Establishes rapport with clients using Motivational Interviewing and other evidence-based, strengths-based, and nonjudgmental engagement strategies. Provides weekly case management sessions tailored to individual client needs, including care coordination, linkage, and follow-up to support recovery goals. Develops, implements, and revises individualized service plans in collaboration with the client and interdisciplinary team to address recovery and stabilization needs. Coordinates timely communication with referral sources, healthcare providers, courts, CPS, and other external systems involved in the client's care. Facilitates referrals and service linkage for mental health, physical health, social services, and recovery supports; assists clients in accessing transportation and other benefits as needed. Participates in treatment team meetings, case reviews, and staff meetings to assess client progress and adjust service planning accordingly. Collaborates with residential treatment staff and external partners to ensure an integrated and comprehensive approach to care. Incorporates family, social networks, and community systems into service planning when appropriate and in line with client preferences. Maintains accurate and timely documentation of all services, including case management activities, service plans, progress notes, and referral follow-up, in compliance with licensing and funding requirements (e.g., in CMBHS). Ensures all services are trauma-informed, culturally competent, developmentally appropriate, and aligned with agency policies, funder expectations, and scope of practice. Education and Licensure Requirements Licensed or credentialed as an LCDC Intern (LCDCI) or equivalent, the state of Texas. Previous experience in substance use disorder or behavioral health treatment settings strongly preferred. Bilingual in English and Spanish strongly preferred. If driving on Santa Maria business, must have a valid Texas Driver's License and provide proof of current insurance. Santa Maria Hostel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Santa Maria Hostel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits: Flexible schedule Opportunity for advancement Training & development ABOUT EDIFY:Edify Behavioral Management LLC is a community-based behavioral health organization committed to providing resources and services to members of the population of Houston, Texas who suffer from severe and persistent mental health illnesses including but not limited to Schizophrenia, Bipolar Disorders, Depression, Attention Deficit Disorder, Anxiety, and Post-Traumatic Stress Disorder, etc. Our goal is to improve the quality of life and state of mind of all of our Members as well as prevent any regression or exacerbation of their symptoms that could potentially lead to re-hospitalization or institutionalization. These services include: 1. Case Management 2. Skills Training 3. Counseling Services4. Psycho-social Rehabilitative Services5. Crisis Intervention Services6. Medication Education and Support Service . JOB DESCRIPTION:Case Manager is a very important member of the Edify Family in that they are the point of contact for all our served Members. A Case Manager serves as advocates, care coordinators, community liaisons, and mentor of our Members, directing and managing the activities and goals of the Member in accordance with the Members established treatment plan. REPORTS TO: Clinical Supervisor REQUIRED QUALIFICATIONSTo be hired and credentialed as a Qualified Mental Health Provider of Community Services by Edify, one must have one of the following: · Bachelor's degree from an accredited college or university and a minimum number of hours that is equivalent to a major in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education, or early childhood intervention.· A License in the Healing Arts (LPHA) such as LPC, LCSW, LMFT, and APN or LPC-A Or · Experience in Mental Health Community Services before August 2004 DUTIES AND RESPONSIBILITIES· Provide community-based or in-home case management and mental health rehabilitative services to Members in accordance with Treatment Plan· Collaborate with Clinical Supervisor to include all Member goals in Comprehensive Treatment Plan· Complete home visits based on the LOC- Level of Care authorized through ANSA/CANS submission, without exceeding LOC. · Thoroughly document services provided using Edify's EMR System (ICANOTES) and provided encounters logs in accordance with Edify's Documentation Policies and Procedures· Assist Member in coordinating transportation services when needed· Collaborate with a Team of Case Managers to coordinate Member Care · Coordinate with all entities involved in the assigned Members' rehabilitative treatment· Attend weekly Team Meetings (in-person or virtually) with Team Lead and/or Clinical Supervisor· May be asked to perform intake procedures including consent forms, Preliminary Treatment Plans, and ANSA Assessment (depending on training and certifications)· Work agreed upon schedule; changes must be approved by Team Lead or Director of Community Services· Always dress in professional attire and where badge when servicing Edify Members Compensation: $18.00 - $25.00 per hour Why We Serve 3.3 Million Adults live in Texas with a mental health condition each year Texas is the 2nd Lowest ranked state for providing access to insurance and mental health treatment.

Benefits: 401(k) matching Health insurance Training & development Competitive salary Responsibilities: · Provide case management services as needed for assigned residents, this may include scheduling appointments to meet the needs of the residents, i.e. medical, dental, psychological evaluation, family visits, etc.· Document activities, as required by policies and procedures.· Monitor case records to ensure they meet minimum standards.· Maintain case folders, which include, filing documents, setting up new folders and “thinning” cases. Organize document information for caseworkers on a monthly or quarterly basis.· Provide individual face-to-face contact with residents designed to address their individual needs if needed.· Serve as member of the treatment team in preparing the Comprehensive Treatment Plan and Review and participate in treatment plan meeting and activities as required.· Complete and submit monthly reports to Treatment director.· Will serve as school liaison to ensure the educational needs of each resident is satisfactorily met· Reports to facility administrator Assist administrative staff as needed. Compensation: $45,000.00 - $47,000.00 per year

Job DescriptionBenefits: 401(k) matching Health insurance Training & development Competitive salary Responsibilities: Provide case management services as needed for assigned residents, this may include scheduling appointments to meet the needs of the residents, i.e. medical, dental, psychological evaluation, family visits, etc. Document activities, as required by policies and procedures. Monitor case records to ensure they meet minimum standards. Maintain case folders, which include, filing documents, setting up new folders and thinning cases. Organize document information for caseworkers on a monthly or quarterly basis. Provide individual face-to-face contact with residents designed to address their individual needs if needed. Serve as member of the treatment team in preparing the Comprehensive Treatment Plan and Review and participate in treatment plan meeting and activities as required. Complete and submit monthly reports to Treatment director. Will serve as school liaison to ensure the educational needs of each resident is satisfactorily met Reports to facility administrator Assist administrative staff as needed.

The purpose of the Case Manager position is to support the physician, primary medical homes, and interdisciplinary teams. Facilitates patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements, patient satisfaction). The position is responsible for coordinating a wide range of self-management support and provides information to update and maintain relevant disease registry activity. Accountable for a designated patient caseload and plans effectively in order to meet patient needs across the continuum, provide family support, manage the length of stay, and promote efficient utilization of resources. Job Description Minimum Qualifications Education: Graduate of an accredited school of professional nursing required; Bachelors of Nursing preferred, or graduate of an accredited Master of Social Work program. Licenses/Certifications: Current and valid license to practice as a Registered Nurse in the state of Texas or Current and valid license as a Master Social Worker (LMSW) in the state of Texas required, LCSW preferred. Certification in Case Management required within two (2) years of hire into the Case Manager position. Experience / Knowledge / Skills: Three (3) years of nursing or social work experience acute hospital-based preferred, or three (3) years of experience comparable clinical setting (i.e., ambulatory surgery center, infusion/dialysis clinic, Federally Qualified Health Clinic (FQHC), skilled nursing facility, or wound clinic). Experience in utilization management, case management, discharge planning or other cost/quality management program preferred. Excellent interpersonal communication and negotiation skills. Demonstrated leadership skills. Strong analytical, data management and PC skills. Current working knowledge of discharge planning, utilization management, case management, performance improvement, disease or population management and managed care reimbursement. Understanding of pre-acute and post-acute venues of care and post-acute community resources, physician office routines, and transitional procedures for pre and post acute care. Demonstrated understanding of motivational interviewing and change management. Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components. Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families. Effective oral and written communication skills. Principal Accountabilities Coordinates/facilitates patient care progression throughout the continuum. Works collaboratively and maintains active communication with physicians, nursing and other members of the multi-disciplinary care team to effect timely, appropriate patient care. Addresses/resolves system problems impeding diagnostic or treatment progress. Proactively identifies and resolves delays and obstacles to discharge. Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge. Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues. Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated case load. Monitors the patients progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective. Facilitates the following on a timely basis: completes and reports diagnostic testing, completes treatment plan and discharge plan, modifies plan of care as necessary, to meet the ongoing needs of the patient, communicates to third party payors and other relevant information to the care team. Assigns appropriate levels of care. Completes all required documentation in TQ screens and patient records. Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting. Completes Utilization Management and Quality Screening for assigned patients. Applies approved clinical appropriateness criteria to monitor appropriateness of admissions and continued stays, and documents findings based on department standards. Identifies at-risk populations using approved screening tool and follows established reporting procedures. Monitors LOS and ancillary resource use on an ongoing basis. Takes actions to achieve continuous improvement in both areas. Refers cases and issues to Care Management Medical Director in compliance with department procedures and follows up as indicated. Communicates with Resource Center to facilitate covered day reimbursement certification for assigned patients. Discusses payor criteria and issues on a case-by-case basis with clinical staff and follows up to resolve problems with payors as needed. Uses quality screens to identify potential issues and forwards information to Clinical Quality Review Department. Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care. Manages all aspects of discharge planning for assigned patients. Meets directly with patient/family to assess needs and develop an individualized continuing care plan in collaboration with physician. Collaborates and communicates with multidisciplinary team in all phases of discharge planning process, including initial patient assessment, planning, implementation, interdisciplinary collaboration, teaching and ongoing evaluation. Ensures/maintains plan consensus from patient/family, physician and payor. Refers appropriate cases for social work intervention based on department criteria. Collaborates/communicates with external case managers. Initiates and facilitates referrals through the Resource Center for home health care, hospice, medical equipment and supplies. Documents relevant discharge planning information in the medical record according to department standards. Facilitates transfer to other facilities as appropriate. Actively participates in clinical performance improvement activities. Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials and appeals. Uses data to drive decisions and plan/implement performance improvement strategies related to case management for assigned patients, including fiscal, clinical and patient satisfaction data. Collects, analyzes and addresses variances from the plan of care/care path with physician and/or other members of the healthcare team. Uses concurrent variance data to drive practice changes and positively impact outcomes. Collects delay and other data for specific performance and/or outcome indicators as determined by Director of Outcomes Management. Documents key clinical path variances and outcomes which relate to areas of direct responsibility (e.g., discharge planning). Uses pathway data in collaboration with other disciplines to ensure effective patient management concurrently. Leads the development, implementation, evaluation and revision of clinical pathways and other case management tools as a member of the clinical resource/team. Assists in compilation of physician profile data regarding LOS, resource utilization, denied days, costs, case mix index, patient satisfaction and quality indicators (e.g., readmission rates, unplanned return to OR, etc.). Acts as preceptor/mentor to new hires. Assists in development of orientation schedule and helps identify individual needs for learning. Ensures safe care to patients, staff and visitors; adheres to all hospital policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models hospital service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues. Other duties as assigned.

Job Description The Behavioral Health Consultant (BHC) is a vital member of our multidisciplinary team, delivering compassionate, trauma-informed care to individuals with complex behavioral health needs. This role focuses primarily on providing behavioral health consults within the clinic setting through the Primary Care Behavioral Health (PCBH) model, supporting patients engaged in medical care, and offering targeted interventions for substance use, particularly for participants in our Medication-Assisted Treatment (MAT) program. This position is ideal for a mission-driven professional passionate about integrated, person-centered care for underserved populations. Duties and Responsibilities Clinical Services ● Provide same-day behavioral health consults and brief therapy interventions during medical visits, utilizing evidence-based modalities (e.g., CBT, ACT, MI, solution-focused therapy). ● Conduct diagnostic assessments and develop individualized, strength-based treatment plans. ● Deliver trauma-informed, culturally responsive care focused on reducing stigma and improving access to behavioral health services. ● Offer individual and group therapy at both Permanent Supportive Housing (PSH) sites and clinic settings, adapting care to co-occurring disorders and complex social needs. ● Implement crisis intervention strategies and safety planning for patients at risk of harm to self or others. ● Facilitate psychoeducational classes and skill-building group visits to promote emotional regulation, resilience, and wellness. ● Provide individual and group substance use counseling to participants in the Medication-Assisted Treatment (MAT) program. ● Support recovery-focused treatment through relapse prevention planning, recovery goal setting, and integrated care coordination with medical and behavioral health teams. ● Participate in interdisciplinary MAT case reviews and ensure continuity of care across service domains. Care Coordination and Documentation ● Work closely with primary care and specialty medical providers to address psychosocial factors impacting health outcomes. ● Contribute to holistic treatment planning by integrating behavioral health interventions with primary care workflows. ● Apply brief, actionable interventions to enhance readiness for change and treatment adherence. ● Collaborate with case managers, housing teams, and community service providers to promote housing stability, health equity, and social support access. ● Participate in interdisciplinary case conferences and collaborative care meetings to ensure whole-person, team-based care. ● Serve as liaison between behavioral health, housing, and healthcare systems to reduce barriers to services. ● Ensure accurate, timely, and comprehensive documentation in the electronic health record (EHR), including assessments, treatment plans, and progress notes. ● Maintain compliance with clinical protocols, ethical standards, and regulatory guidelines (HIPAA, Medicaid, grant-specific requirements). ● Track patient outcomes and engagement metrics to inform program improvement and evaluate clinical effectiveness. The above statements describe the general nature and level of work performed. They are not an exhaustive list of all responsibilities, duties and skills of personnel so classified. Support HHH Mission ● Demonstrates a commitment to HHH's mission of promoting health, hope, and dignity for individuals experiencing homelessness through equitable and compassionate care. ● Upholds trauma-informed, culturally responsive, and patient-centered principles in all interactions, contributing to an inclusive and supportive environment for patients and team members. ● Actively contributes to a culture of collaboration, accountability, and innovation in service of our goal to eliminate health disparities and advance system-level change. Minimum Qualifications ● Master's degree in social work, Counseling, Psychology, or related field ● Licensed or license-eligible (LCSW, LPC, LMFT, etc.) in the state of Texas. ● 2 years' experience providing therapy and/or substance use counseling ● Strong clinical assessment, communication, and crisis intervention skills ● Ability to work effectively in community-based and clinic settings Preferred Qualifications ● Bilingual in English/Spanish ● Experience working with PSH, MAT, or integrated care populations ● Familiarity with trauma-informed care and harm reduction principles ● Manages time effectively, handles multiple assignments simultaneously, and prioritizes projects

COMMUNITIES IN SCHOOLS JOB DESCRIPTION Job Title CIS Crisis Intervention Specialist Department Program/Operations Department Location Communities In Schools of Southeast Harris County and Brazoria County Reports To Assigned Program Director FLSA Status Exempt Start Date September 2022 SUMMARY: This position will be responsible for the day-to-day operations of the program at the school site. The Crisis Intervention Specialist works closely with the principals, counselors, students, parents, community members, and other concerned individuals to ensure that identified Communities In Schools of Southeast Harris and Brazoria County programs are provided. Bilingual applicants preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING: Coordinates services for identified students and families during the school day and possibly before and after school. Interview students and/or parents and/or guardians with problems such as personal and family adjustments, abuse, criminal conduct, finances, employment, food, clothing, housing, and physical and mental impairments to determine the nature and degree of the problem. Secures information such as medical, psychological, and social factors contributing to a student's situation and evaluates these and the student's capacities. Counsels students individually, in family, or in other small groups regarding plans for meeting needs and aids students to mobilize inner capacities and environmental resources to improve social functioning. Helps students to modify attitudes and patterns of behavior by increasing understanding of self, personal issues Maintains working knowledge of community resources and agencies and connects the appropriate resources to individual students' and families' needs Refers and follows up with student and/or parent and/or guardian to community resources and other organizations. Compiles records and prepares reports, meeting required deadlines in a timely manner. Review the service action plan and perform follow-up inquiries to determine the quantity and quality of services provided to the student and the status of the student's case. Accesses and records student and community resource information. Secures supplementary information such as free and reduced lunch status, discipline reports, grades, and other school data reports necessary to assess the student's needs accurately. Actively involve volunteers in their areas of interest and expertise. Work closely with principal(s) and counselor(s) to effectively structure programs, meeting the needs of the individual campus setting. When required, determines student's eligibility for financial assistance. Effectively meeting the objective of the CIS-Crisis Intervention program through individual mentoring and/or counseling and/or organized group sessions. Organizing and maintaining student case files in compliance with the Perfect File Checklist as outlined by CIS. Plan, organize, and implement program design to meet the needs of the students and families effectively. Relate, motivate, and encourage students, parents/guardians and/or administrators, faculty, and staff. Have knowledge of Southeast Harris and/or Brazoria County resources. Must be able to interact positively with a diverse group of individuals of the school, city, and state entities. Compile and submit reports and information in a timely manner. Exhibit excellent work attitude, strong work ethic, and self-motivation. Be responsible for program planning and implementation of objectives. Facilitate, develop, and/or conduct workshops as deemed necessary by the Chief Executive Officer, Chief Operating Officer, and/or Program Director. Encourage and motivate parents to become actively involved along with their children in school activities. Work with students and parents to implement recreational and extracurricular activities to enhance self-esteem and reinforce developmental skills. Work with parents, students, and staff in CIS fund-raising activities and provide a financial report following each activity. SUPERVISION The Communities In Schools of Southeast Harris and the Brazoria County Crisis Intervention Program Director supervise the site coordinator. (See organizational chart) EDUCATION Masters Degree is strongly preferred in Social Work, Psychology, Sociology, or a related field. LICENSE Licensure in either psychology, social work, or a related field is required. EXPERIENCE A minimum of three years experience in a work setting. Must be able to work with students and parents of low and medium incomes and interface with various school and community members. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. LANGUAGE SKILLS Ability to read, analyze, and interpret common and/or technical documents. Ability to respond to common inquiries or complaints from the campus site, community, or Austin. Ability to effectively present information to faculty, staff, administrators, community, and/or board of directors. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in any form and deal with several abstract and concrete variables. TECHNICAL SKILLS While performing the duties of Site Coordinator, a minimum of two years of computer experience in Microsoft Word, Excel, or other comparable programs will be required to perform this job successfully. An individual must be able to effectively utilize a software program (CISTMS) used for data entry after reasonable training has been conducted. The Site Coordinator is required to do data entry into the software program, maintaining detailed student activities for state-wide reporting purposes. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Each campus site and office accommodations will vary from campus to campus. TRAVEL To perform this job successfully, an individual must possess a valid Texas Driver's license and be insurable with a good driving record. An individual will be required to operate their motor vehicle to make home visits, attend meetings, conferences, workshops, and attend training sessions. The individual may be required to travel to Austin or a location designated in Brazoria or Southeast Harris County areas and/or in Texas for training purposes. Attend scheduled staff meetings in which pertinent information is disseminated. OTHER SKILLS AND ABILITIES Oral and written communication skills. Be well groomed. Present professional appearance. Exhibit excellent work attitude and interpersonal skills. Work in a team environment by partnering with other site coordinators. Have the ability to function in a diverse job situation. Equipment Used to Perform Job: Daily: Occasionally: Telephone Ten key/calculator Copy Machine Computer Physical Requirements: To perform the job, a person must have the ability to do the following physical actions: Frequently sit (approximately 25% to 80% of the time) Frequently stand (approximately 10% to 60% of the time) Frequently walk (Approximately 10% to 40% of the time), generally from 5-30 feet within the office. Frequently lift and carry an average of 5 to 20 pounds and occasionally as much as 40 to 70 pounds or more. Items to be lifted or carried might include but are not limited to, boxes or files, copy paper, supplies, materials, donations, etc. Most items will be carried by hand. Most items must be lifted to knee or waist level, some items lifted to chest level, and only a few items overhead. Frequently push and pull objects in order to open and close file drawers, occasionally move items around the office such as a box of copy paper or computer paper, occasionally a small piece of furniture, the office chair, the vacuum cleaner, etc. Occasionally bend and kneel to file, retrieve items, etc. Occasionally, flex upper trunk forward at the waist and partially flex knees, sometimes twisting or rotating the upper trunk to the right or left while sitting or standing. Occasionally place arms above, at, and below shoulder height to reach. Occasionally climb stairs or inclined surfaces. Ability to get to and from work; ability to move from one work location to another work location during the day if necessary. Possession of a valid Driver's License for transportation purposes or to run necessary errands. Must furnish current proof of insurance. Must be able to work a flexible schedule. This position may require some work on evenings and weekends. Environmental Conditions Occasionally requires going outside during hot or cold temperatures or during wet conditions in order to work with clients or prepare for special events. Occasionally requires going outside during evening and night hours. Works alone at times, but usually works with others. May have somewhat cramped work quarters depending on availability of office pace. Appearance Neat Professional Must reflect as a proper representation of CIS Adherence to the Philosophy, Policies, and Procedures of Communities In Schools - Texas Joint Venture. Employees must demonstrate knowledge of and performance in accordance with the philosophy of compassion, caring, and respect for the welfare and dignity of others. Must display a non-judgmental acceptance of all students/parents/volunteers/staff/co-workers. Establish and maintain good rapport in working relationships. Display an appropriate and consistently positive attitude. Remain composed during stressful situations. EEO Statement CIS-SHC and BC employees are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the bases of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. CIS-SHC AND BC employees are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity, whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. CIS-SHC AND BC managers and supervisors are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.

About Us Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs. What we have to offer Our Compensation Package Includes: Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days) Medical, Dental, and Vision 401K match up to 4%. Company paid Life Insurance Company paid Short Term and Long-Term Disability Employee Assistance Program Overview: The Medical Case Manager performs client-centered services that link People Living With HIV (PLWH) patient population clients with health care, psychosocial and other services including the coordination and follow-up of medical treatment and counseling. This position performs comprehensive assessments and reassessments, develops individualized comprehensive service plans, conducts service plan implementation and periodic evaluation, performs client advocacy, and reviews service utilization. Duties and Responsibilities: Conducts comprehensive client assessments and diagnosis at intake and, at minimum, six (6) month intervals to determine social work treatment needs. Establishes specific clinic or program treatment goals such as (1) developing communication patterns with members of other disciplines, and (2) determining priorities for services and the method of services (whether in areas of direct services, consultation, or participant teaching). Develops an individualized service plan in collaboration with the client and/or members of the client's support system within ten (10) days of the comprehensive assessment to establish goals for addressing crisis, short-term, and long-term identified issues. Communicates with others (internally and externally) to provide, exchange, or verify information, answer questions, and address issues of clients. Documents services provided in client records, the Centralized Patient Care Data Management System (CPCDMS) database, and other database systems as instructed. Ensures data is entered into database systems within prescribed timeframes to satisfy requirements for chart closure and service billing requirements. Compiles and analyzes data for weekly, monthly, quarterly, and annual reports as scheduled or as requested. Participates in, at minimum, four (4) hours of individual and group clinical supervision activities each month. Attends at least one (1) Joint Prevention and Care Coordination meeting each year. Keeps abreast of new knowledge and techniques related to the practice of social work and new medical treatment modalities. Maintains knowledge of internal and external service-related resources. Education, Licensure/Certification: Must be a Licensed Master Social Worker (LMSW) licensed by the State of Texas. Certified Application Counselor (CAC) certification must be obtained within 90-days of hire Experience, Skills/Abilities Related Requirements: Two (2) years volunteer or paid experience in the provision of social work services to individuals living with infectious/communicable diseases, in particular HIV/AIDS clients, is highly desired. Experience with or knowledge of Ryan White initiatives is desired. Must possess excellent oral and written communication skills. Must be proficient in Microsoft Office Suite applications; experience with the CPCDMS and EHR database systems is also desirable. Bilingual in English and Spanish highly desired. The minimum number of continuing education (CE) hours to maintain licensure must be obtained annually. Participation in trainings required by the funding source and agency must be satisfied as designated. Continuing Education and Training Requirements: Participates in trainings required by the agency, funding source(s), and/or as required by licensure if applicable JOB CODE: Req 1746