The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Salary Range Starting at: $18.50/ per hour
Job Objective:
As the RT CaseManager, you will coordinate the delivery and monitor all services provided internally or externally for the client. Acts as a liaison with community resources for client needs. Develops individualized treatment service plan for assigned clients. In a collaborative environment with the counselor and other HLC staff, develops appropriate addictions treatment goals. Monitors client's progress, documents progress of goals and all contact with clients. Interact with clients and provide a listening ear and respond empathetically to client needs without counseling. The RT Counselor will ensure the Mission of The Salvation Army is effectively carried out.
What You Will Do:
Document all activities engaged in with, and on-behalf of, the client
Conducts follow-up contracts based on client need and as required by other funding sources
Provide support, encouragement, and compassion to client as they work towards achieving their goals. Provide guidance while expecting client self-responsibility, Advocates on behalf of the client
Assure client has transportation as needed, (Transporting clients with company vehicle as needed)
Collaborates with other SAHLC services in consultation with counselor as necessary
Refers to appropriate community resources as necessary in accordance with treatment plan. Assures referrals are appropriately timed with treatment progress
Develops casemanagement plan for each client who is willing to participate in the casemanagement process. Includes but not limited to: Housing, Employment and Job Readiness, Legal Services, Personal Finance, Public Assistance, Health, including Medical and Mental Health, Tuberculosis, HIV, Communicable Disease Screening, Child Care, Prenatal Care, including immunization for children, Parenting, Transportation, Material and Financial Assistance, Enhancement of Family Function, Spiritual Concerns, and Veterans' Benefits
Provides case work and counseling intervention for non-addictions issues, as needed and appropriate. Consistent with casemanager skills, training, experience, and time available: coordinate interventions strategy with SAHLC counselor or other agency worker's intervention strategy
Attends multi-disciplinary staffing, departmental and staff meetings as scheduled. Participates in planned in-service training as well as other training as directed
Develops and conducts educational classes as assigned
Works assigned overtime hours as directed to ensure coverage of facilities operations and approved by supervisor
Conducts urine drug screens for clients according to policy and procedure
Will assist RT Support Specialist as needed, with various duties, such as laundry, preparing rooms, support at meals, medication and /or activity times
Maintains client confidentiality of all client information according to Federal, State and The Salvation Army standards, policies, and procedures
Other tasks as assigned by leadership
Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: Bachelor's degree in Social Work or Psychology preferred. Consideration given to those with knowledge and training in the addictions field and who are certified but do not have a bachelor's degree
Background Checks: Position requires a background check to be completed and all background check results will be reviewed.
Experience: Need to be capable of leading educational groups, interviewing and interacting with people comfortably, with warmth, understanding, acceptance, empathy, and compassion. Must be willing to work 1 evening a week and some weekends
Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. Certified by ICAADA or any other addictions certifying body expected. National Certified Peer Recovery Support Specialist or Recovery Coach Certification required or be obtained within 90 days of hire. Must complete Caseworker Certification Program within 120 days of employment. Maintain certification requirements as applicable
Skills/Abilities:
Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
Bilingual and able to read, write and speak Spanish preferred
If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability.
Supervisory Responsibility: None
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Physical Requirements Include:
Good speaking, hearing and vision ability, and excellent manual dexterity
Lifting, pulling, and pushing of materials up to 25 pounds
May require bending, squatting, walking.
May require standing for extended
Travel: No travel required.
Working Conditions: Work is performed in a typical office environment; may require some weekend and evening work.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Why Work with Us?
If you're ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army's brand promise is to Do the Most Good - and it's our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.
We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.
In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey...
91% are proud of their work to help meet the needs of people in their communities
75% find their "Work Stress" manageable
80% find their managers supportive during those times of stress
89% appreciate the flexible work options they have in their position
98% appreciate how they are allowed to use 4 sicks days as "Discretionary"
99% appreciate the 11 paid holidays they receive each year
See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army...
Helping People
Faith Centered Organization
Work Environment/ Co-Workers
Benefits
$18.5 hourly 2d ago
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Behavior Support Specialist (36.25 Hrs)
Avon Community School Corporation 3.6
Case manager job in Avon, IN
Behavior Support Specialist (36.25 Hrs) JobID: 6136
Student Support/Instructional Assistants/Behavior Support Specialist
Date Available:
01/20/2026
Additional Information: Show/Hide
Building Assignment: Hickory and Cedar Elementaries
Primary Job Functions: Provides proactive strategies through ongoing consultation to staff, modeling of appropriate interactions, problem-solving and supporting staff to work with students with diverse needs. Experience working with students with significant behavioral needs is required.
Salary Lane: TECHD - Hourly pay starting at $27.25.
FLSA Status: Non-Exempt
Assigned Workday Calendar: 181 days (School Year Days)
Job Status: Full-Time - 36.25 Hours per Week
Schedule: Monday - Friday, 7:20am - 3:00pm
Benefits: Full-time positions are eligible for medical, dental insurance as well as supplemental benefits such as vision, life insurance, disability, etc. Eligible for PERF Retirement.
Paid Time Off Benefits: Eligible
Holiday Pay: Not Eligible
Qualifications:
Education: Degree preferred. Must have relevant experience that relates to behavior interventions and supports.
Certification: None is required.
Experience: A minimum of three to five years' experience working with students with significant behavioral needs.
Skills and Knowledge: Proven ability to work with a team of educators and administrators to develop and support behavior management systems. Strong ability to utilize data to develop behavior management plans and systems. Ultimate team player and natural ability to work with educators to implement plans for students. Good organizational, communication, and technology skills. Knowledge of student disabilities and strategies to address them.
Other: Ability to maintain a positive relationship with pupils, staff, parents, and the community.
Essential Functions:
Program in collaboration with school staff to support students' needs.
Collaborate with staff for student specific plans.
Assist students and staff in crisis situations.
Provides proactive strategies through ongoing consultation to staff, modeling of appropriate.
interactions, problem-solving and supporting staff to work with students with diverse needs.
Collect data with school personnel to track behavior and academic progress.
Works 1:1 with students and works with small groups as assigned.
Assist with functional behavior assessments and behavior plans.
Follows crisis intervention techniques to prevent or deescalate crisis situations.
Project a genuine care and concern for all students.
Participate in professional development, as assigned.
Other duties as assigned by the supervisor.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit, stand, and use hands to handle or feel objects, tools, or controls and talk or hear. The employee frequently is required to walk, reach with hands and arms, climb, balance and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance, vision, color vision, peripheral vision, depth perception, and the ability to focus.
Non-Discrimination Policy:
Avon Community School Corporation does not discriminate on the basis of race, religion, color, sex, national origin, age, disability, sexual orientation, genetic information, veteran status, or pregnancy, childbirth, or related medical condition in admission to its programs, services, or activities, in access to them, in treatment of individuals, or in any aspect of their operations. The Avon Community School Corporation also does not discriminate in its hiring or employment practices.
This notice is provided as required by Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, and the Americans with Disabilities Act of 1990. Questions, complaints, or requests for additional information regarding these laws may be forwarded to the designated compliance coordinator, Kristin Williams, Director of Human Resources.
$27.3 hourly 6d ago
Substance Use Counselor
Acadia Healthcare Inc. 4.0
Case manager job in Muncie, IN
Outpatient MAT Opioid Treatment Program
Seeking: Substance Use Counselor
Full Time Hours:
* Monday- Friday 5:00 AM - 1:30 PM * Saturday 6:00 AM - 11:00 AM (Rotation Schedule)
Our Benefits:
Semi-Annual Bonus Program
Medical, Dental, and Vision insurance
Competitive 401(k) plan
Paid vacation and sick time
Employer-paid clinical supervision (free to employees)
Free and unlimited access to 500+ accredited Continuing Education Units (CEUs)
Employee Assistance Program (EAP) offering continued support to employee lifestyle and well-being
Early morning hours offering a great work/life balance
Opportunity for growth that is second to none in the industry
Our Team:
Muncie Comprehensive Treatment Center (CTC), located in Muncie Indiana, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our counseling team provides compassionate, high-quality counseling and therapy to patients that are seeking recovery from Opioid Use Disorder.
Your Job as a Substance Use Counselor:
The Substance Use Counselor is instrumental in our patient's treatment and recovery from opioid use disorder. Substance Use Counselors provide high quality, compassionate care through various mediums which include both individual and group counseling sessions.
Job Responsibilities:
Provide high quality, compassionate guidance in both individual and group counseling sessions.
Plan, oversee, facilitate and document patient's recovery.
Co-facilitate assigned group or family sessions as needed.
Ensure all documentation regarding patient care, treatment, and incidents is completed timely and in a clear, concise manner.
Prepare individual treatment plans for each assigned patient.
Initial assessments as well as follow up assessments.
Evaluate patient needs and determine if referrals to other programs or facilities are needed.
May plan for aftercare for assigned patients.
Provide crisis intervention to patients, as needed.
Provide casemanagement duties for patients, ensuring individualized quality care as needed.
Act as a liaison between referral sources and patients, as needed.
Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibility here: HRSA Eligibility
Required Education, Skills and Qualifications:
Bachelor's or Master's degree in social or health services field required;
Degree must be from an accredited college or university.
Previous experience in addiction recovery or behavioral health settings, such as outpatient, residential, or correctional facilities.
* Familiarity with Medication-Assisted Treatment (MAT), including methadone, buprenorphine, and naltrexone.
* Experience conducting individual and group counseling sessions focused on substance use recovery.
* Knowledge of evidence-based practices, such as Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), and relapse prevention techniques.
* Documentation experience, including maintaining clinical notes, treatment plans, and progress updates in accordance with state and federal guidelines.
* Familiarity with state regulatory standards (e.g., 42 CFR Part 2, HIPAA, Joint Commission standards).
* Experience collaborating in a multidisciplinary team with medical staff, casemanagers, and peer support specialists.
Licenses/Certifications:
* Not required, position applicable to the following: LPC, LSW, LMFT, LAC, LCAC, CADAC II
* MATS & ACIT II - can be obtained within 90 days of employment.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
#LI-CTC
#LI-BS1
$30k-49k yearly est. 2d ago
Case Manager - Home Care Intake (Indiana Medicaid)
Morgan Stephens
Case manager job in Indianapolis, IN
Employment Type: Full-Time Estimated Salary: $60,000-$75,000 annually + Bonus Eligibility
About the Role
A Medicaid-focused home care agency serving the Indianapolis area is seeking a CaseManager - Intake to manage referrals, eligibility verification, and start-of-care coordination for Indiana Medicaid waiver clients. This role is ideal for someone with experience navigating Indiana Medicaid programs and working closely with MCOs, casemanagers, and internal operations teams.
Key Responsibilities
Receive and manage incoming Medicaid referrals for home care services
Verify Medicaid eligibility and waiver enrollment
Coordinate intake documentation and authorization requirements
Communicate with MCO casemanagers, support planners, and referral partners
Ensure authorized hours align with service delivery and caregiver availability
Coordinate start-of-care timelines and client onboarding
Maintain accurate, timely documentation in agency systems
Serve as a point of contact for clients and families during intake
Qualifications
2+ years of experience in Medicaid intake, casemanagement, or home care operations
Strong understanding of Indiana Medicaid eligibility and waiver workflows
Excellent communication and organizational skills
Ability to manage multiple referrals and deadlines simultaneously
Preferred Experience
Experience with Indiana Medicaid waivers such as PathWays MLTSS and Health & Wellness (Aged & Disabled)
Experience working with MCO-driven referral environments
Bachelor's degree in social services, healthcare, or related field preferred
$60k-75k yearly 32d ago
Behavioral Health Case Manager
Healthcare Support Staffing
Case manager job in Indianapolis, IN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Perform integrated casemanagement functions with high risk members
Help Health Plan members achieve their goals, empowerment and improved quality of life for their behavioral and physical health issues
Work with NCQA guidelines and HEDIS measures
Qualifications
LCSW, LMFT,LMHC, LPC, Ph.D, or RN
Strong computer skills
Driver's license/ car
5+ years of behavioral health experience
Additional Information
Advantages of this Opportunity:
Competitive salary: Up to $58,000.00 per year (depending on experience)
Benefits offered, Medical, Dental, and Vision
Growth Opportunity
Fun and positive work environment
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Behavioral Health CaseManager
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$58k yearly 7h ago
Case Manager - Winter Contingency Contract (Dec.1 - March 31)
Aspire Indiana Health 4.4
Case manager job in Indianapolis, IN
Position Overview: The Contract CaseManager will provide essential support to shelter residents by connecting them with necessary services and resources. They will collaborate closely with Aspire staff and external service providers inIndianapolis, ensuring that residents are supported as they work towards housing stability. The CaseManager's role will be based at the shelter, located at 2406 N. Tibbs Ave, Indianapolis, IN 46222. This is a temporary contracted position with Aspire Indiana Health.
Duration of Contract :
Start Date: December 1, 2025
End Date: March 31, 2026
Work Schedule: 40 hours per week (with possibility for more hours with approval from Aspire)
Working Hours: Between 7:00 AM and 8:00 PM
Responsibilities:
Resident Support and Service Coordination:
Link shelter residents to needed services, such as health care, social services, housing opportunities, and other community resources.
Build and maintain strong relationships with service providers, shelter staff, and community organizations to ensure coordinated care.
Assist residents with completing intake forms, understanding shelter expectations, and available resources.
The CaseManager will work in person, one-on-one with each resident to develop personalized housing stability plans. These plans will focus on the family's specific needs and goals, including steps toward finding stable housing and connecting to support services. This may involve setting goals, identifying resources, and planning necessary actions to help residents transition from the shelter to permanent housing.
CaseManagement and Documentation:
Accurately document case notes for each resident, detailing interactions and progress.
Keep detailed shift logs and regularly report on client progress to ensure tracking and accountability.
Ensure the completion of signed releases of information to facilitate coordination with other agencies.
Housing First Model:
Operate under the Housing First model to prioritize safe housing and support residents' efforts toward self-sufficiency.
Advocate for residents throughout their housing search, connecting them with housing opportunities and other community services.
Assist families in coordinating their move-out plan
Crisis Intervention and Conflict Resolution:
Provide timely crisis intervention when needed, using de-escalation techniques to manage tense or volatile situations within the shelter environment.
Collaboration and Communication:
Work closely with Aspire staff and external partners to ensure residents receive the support they need.
Maintain regular communication with your supervisor, keeping them informed of resident progress, challenges, and issues that may arise.
Use Aspire's provided laptop and email for work-related tasks.
General Shelter Tasks:
Assist in distributing food and supplies to residents as needed.
Perform spot cleaning and other light cleaning tasks to maintain a safe and clean shelter environment.
Support the overall smooth operation of the shelter, ensuring residents' needs are met and the environment remains conducive to their well-being.
Expectations:
Confidentiality and Privacy:
The CaseManager is expected to uphold the highest standards of privacy and confidentiality regarding shelter residents and their families. All sensitive information must be handled with care, in compliance with privacy regulations and organizational policies.
Communication:
All communication related to casemanagement, resident issues, and shelter matters must be conducted exclusively through Aspire's official email system. This ensures proper documentation and maintains the integrity of communication within the organization.The CaseManager must uphold the privacy and confidentiality of shelter residents and their families.
Return of Property:
At the conclusion of the contract or upon termination of the agreement, the CaseManager is required to return all Aspire property, including but not limited to laptops, documentation, and any other equipment provided for work-related purposes.
Tracking of Hours:
Track hours worked, and submit invoices twice monthly (on the 5th and 20th) to the onsite shelter manager.
Experience/Education:
H.S. Diploma / GED Equivalent
At least (1) one year of related casemanagement experience
Not ready to apply? Connect with us for general consideration.
$28k-37k yearly est. Auto-Apply 60d+ ago
Medical Field Case Manager - Spanish Speaking
Enlyte
Case manager job in Indianapolis, IN
At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.
Be part of a team that makes a real difference.
RETENTION BONUS: $5,000 Paid in Full After 6 Months
This position requires you to be fluent in Spanish.
This is a full-time, hybrid position. The candidate must be located in the Indianapolis, IN area due to regular local travel (60% of the time) for in-person patient appointments.
Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers' compensation casemanagement training.
Join our compassionate team and help make a positive difference in an injured person's life. As a Field CaseManager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:
* Demonstrate knowledge, skills, and competency in the application of casemanagement standards of practice.
* Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.
* Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
* Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
* Work with employers and physicians to modify job duties where practical to facilitate early return to work.
* Evaluate and modify case goals based on injured/disabled person's improvement and treatment effectiveness.
* Independently manage workload, including prioritizing cases and deciding how best to managecases effectively.
* Complete other duties, such as attend injured worker's appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned.
Qualifications
* Education: Associates Degree or Bachelor's Degree in Nursing or related field.
* Experience: 2+ years clinical practice preferred. Workers' compensation-related experience preferred.
* Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.
* Certifications, Licenses, Registrations:
* Active Registered Nurse (RN) license required. Must be in good standing.
* URAC-recognized certification incasemanagement (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC).
* Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.
* Internet: Must have reliable internet.
Benefits
We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $80,000 - $85,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
#LI-MC1
#FCM
Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse CaseManager, Field CaseManager, Medical Nurse CaseManager, Workers' Compensation Nurse CaseManager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, CaseManagement, CaseManager, Home Healthcare, Clinical CaseManagement, Hospital CaseManagement, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified CaseManager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, CaseManagement Administrator Certification, ACM, Accredited CaseManager, MSW, Masters in Social Work, URAC, Vocational CaseManager
$80k-85k yearly 9d ago
Case Manager
American United Life Ins Co 3.7
Case manager job in Indianapolis, IN
Job Description
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
The CaseManager plays a critical role in ensuring the efficient progression of cases through New Business and Underwriting processes. Acting as a liaison between internal teams and external partners, this role demands a high level of urgency, clear communication, and relationship-building to consistently exceed customer expectations. This role's objective is to exceed customer expectations through high-impact communication and being an advocate for their sales partners while navigating business needs.
What you will do:
Build and maintain trust with producers and sales teams.
Proactively managecases to completion by securing outstanding requirements.
Communicate case updates clearly and regularly to stakeholders.
Handle inbound and outbound communications within service level agreements.
Collaborate with New Business and Underwriting to prioritize cases.
Serve as a bridge between producers and home-office teams.
Order and follow up on underwriting requirements.
Troubleshoot and resolve issues with pending business.
Educate partners on New Business platforms (e.g., OneSource Online, DocFast).
Provide mentorship to CaseManager I team members.
What you will need:
College degree or work experience in lieu preferred (insurance, operations, call center or financial services
High School Diploma required
3+ years in customer service, ideally with client relationship management
2+ years in financial or insurance-related roles (preferred but not required)
Strong attention to detail and ability to work independently in a fast-paced, high-volume environment.
Proficient in Microsoft Office products (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Ability to collaborate effectively with internal teams and stakeholders.
Salary Band: 02B
#LI-SH1
This selected candidate will be expected to work hybrid inIndianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
$32k-47k yearly est. 11d ago
Case Manager
Ashleytreatment
Case manager job in Indianapolis, IN
POSITION OVERVIEW: The CaseManager serves as a member of the treatment team by working closely with clinical, business development, admissions, nursing and other members of the multi-disciplinary team. The CaseManager is responsible for facilitating recovery by addressing each patient's individual needs and coordinating a thorough aftercare plan that will assist the patient achieve the best possible outcomes through their recovery journey. This includes collaborating with the patient to schedule a mutually agreed aftercare plan of care inclusive of PCP, SUD, MAT and other appointments as well as providing patients with community and other resources that will help ensure their success. The CaseManager serves as a patient advocate, coordinating care with internal and external providers, resources and supports.
The CaseManager engages each patient in their aftercare plan and using teach back method, confirms that the patient and their support system understand the plan and the importance of adhering to the plan. The CaseManager serves as the liaison between the patient and all aftercare providers and resources, ensuring the plan has been established, communicated and confirmed prior to discharge. The CaseManager will also assist patients with any identified outside issues, barriers to accessing care or external stressors that need to be resolved, enabling the patient to focus on treatment (examples: coordination with family for childcare, employer relations, legal concerns, etc.)
The CaseManager works collaboratively with the clinical team to engage, educate and coordinate patient care with the patient, their supports and all external providers to ensure a thorough aftercare plan.
The CaseManager also works closely with external constituents, providing a high level of customer service and satisfaction amongst everyone with whom they interact. CaseManagers are responsible for fostering positive relationships between RCA and all stakeholders.
KEY RESPONSIBILITIES:
Obtains applicable signed Release of Information (ROI) forms for all identified providers and resources in the Continued Care Plan (CCP) and other patient resources/supports (Employer/FMLA, Legal, Payer programs, Referral sources, Peer Support, etc.)
Completes a new patient admission assessment and documents in Avatar within 72 hrs. of admission and obtains patient history, needs, and individual preferences to inform the patient's treatment and aftercare plans. Reviews the completed Biopsychosocial assessment to help identify all life domain need and incorporates into the Continued Care Plan to ensure all identified patient needs are addressed during the stay and or in the patient's continuing care plan. The admission assessment should address housing, employment, legal, financial, family and health concerns as well as relapse prevention and other issues that patient requires assistance with.
Documents at minimum, a weekly progress note that includes patient progress toward discharge, discussions of discharge planning and recommended aftercare plan, actual or potential barriers to the plan and patient's engagement in their aftercare plan. Discharge planning should be documented in Avatar by the second week of stay. Initiates and documents all referrals specified in the CCP including contact information and confirms the aftercare plan addresses follow up for substance use, mental health, MAT, Social Determinants of Health and other identified life domains. The individual CCP should be completed in collaboration with the patient and if possible, their support system.
Participates in Multi Disciplinary Team (MDT) meetings and actively contributes to discussion re: recommendations for each individual's aftercare plan, discharge date, services and resources to be included in the aftercare plan and what is needed from other members of the team to help ensure the patient's success with recovery.
Schedules SUD/MAT appointments within 7 days of discharge and post discharge PCP follow up appointments when possible. Appointments and referrals must be documented in Avatar prior to the patient's scheduled discharge.
Ensures effective and timely communication of relevant information to post-discharge providers prior to discharge to facilitate a safe and thorough discharge plan.
Ensures the continued care/discharge plans is solidified 1 week prior to discharge and that a Transitions of Care meeting has been scheduled at least 7 days prior to discharge with the patient, the patient's support system, and the therapist to review the recommended aftercare plan. Confirms patient preferences and barriers to care have been identified and addressed in the plan. Ensures all dates, times, contact information, phone numbers, address, etc.. are included in the CCP to help ensure patient's adherence to the plan. Assesses patient's comprehension of the aftercare plan through verbal confirmation and verifies patient's clear understanding of post-discharge care instructions through teach back.
Follows referent protocols and provides timely clinical updates and other information as requested (with signed ROI).
Follows Payer protocols and facilitates timely patient-payer phone calls, referrals to Payer Peer Support programs and provides other information as per contractual agreements.
Initiates and manages FMLA and Short-term Disability applications as needed, with patient consent. Coordinates with patients and their employers to facilitate benefit processes when applicable. Documents all activities related to FMLA or STD in the patient's EMR. CaseManagement is responsible for facilitating a weekly Aftercare/Next Steps group meeting for all new patients utilizing standardized RCA agenda and collaterals. Facilitates at least once weekly Guesting to help prepare patients for their aftercare recovery plan and works closely with outpatient staff and Alumni to inform the patient of RCA's outpatient continuum and benefits of continuity of care. Conducts outreach phone calls to patients who leave treatment early or unplanned without a solid discharge plan to attempt to re-engage patient in their recovery plan. Calls should occur within 24 hrs. when possible to help connect them with an outpatient provider and appropriate resources.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Minimum Qualifications and Skills:
Education: High school diploma, GED, or equivalent is required. A bachelor's degree is preferred. Experience: At least one year of professional experience in the behavioral health and/or substance use treatment field is required. A combination of education and relevant experience will be considered. Knowledge: Must have a strong understanding of health care, the detoxification process, addiction and co-occurring disorders, as well as DSM and ASAM criteria and terminology. Communication: Written: The ability to read, interpret, and write clear, informative text, and to edit work for spelling and grammar. Verbal: The ability to speak clearly and persuasively, listen actively, respond well to questions, and participate effectively in group presentations and team meetings. Technical: Proficiency in Microsoft Programs (Word, Excel, and Outlook).
COMPETENCIES:
Job Knowledge: understands duties and responsibilities of the CaseManager role, understands company mission/values, has knowledge of community resources, ability to network and form working relationships with community providers, willingness to engage in continuing education to keep job knowledge current, ability to utilize and navigate an electronic medical record. Has a good understanding of all levels of care available to patients upon discharge from RCA, including, but not limited to, Sober Living, Extended Care, Outpatient, Psychiatry, etc..
Communication: Excellent communication skills both verbally and in writing; creates accurate and punctual reports; deliver presentations clearly and efficiently; shares information and ideas with others; demonstrates good listening skills; ability to work directly with patients, families, and community providers.
Critical Thinking and Problem Solving Demonstrates exceptional ability to analyze complex patient situations and develop appropriate post-discharge care plans. Anticipates and evaluates potential consequences of decisions to ensure patient safety and well-being. Take decisive action based on thorough analysis and best practices in care transition management ensuring that:
Discharge plans are tailored to individual patient needs, considering their unique circumstances and resources. Collaborates with patients, families, and healthcare teams to make informed mutually agreed upon decisions about post-discharge care. Has the knowledge and skills to balance clinical recommendations with patient preferences to ensure realistic and effective care plans.
Time Management and Organizational Skills: Possesses excellent organizational and time management skills required to work with a diversity of patients with various needs at various stages of life while adhering to all state and federal guidelines.
Decision Making: use effective approaches for choosing a course of action, developing appropriate solutions, and/or reaching conclusions; implement action plans consistent with available facts, constraints, resources, and anticipated consequences; demonstrate confidence in the work done to manage challenging situations.
Collaboration: must be able to work in collaboration with other professionals and leaders across several disciplines, ability to motivate treatment team towards discharge planning when appropriate and obtain recommendations for ongoing treatment.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be required.
$30k-47k yearly est. 3d ago
Behavioral Health Case Manager I
Paragoncommunity
Case manager job in Indianapolis, IN
*Ideal candidate must reside and be licensed inIndiana.
Location: Virtual: This role enables associate to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.
The Behavioral Health CaseManager I is responsible for performing casemanagement telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.
How you will make an impact:
Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.
Monitors and evaluates effectiveness of care plan and modifies plan as needed.
Supports member access to appropriate quality and cost-effective care.
Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.
Minimum Requirements:
Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.
Preferred Skills, Capabilities, and Experiences:
Experience incasemanagement and telephonic coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.
CaseManagement experience.
Clinically licensed and if RN, psychiatric nurse certified.
Job Level:
Non-Management Exempt
Workshift:
1st Shift (United States of America)
Job Family:
MED > Licensed/Certified Behavioral Health Role
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$30k-47k yearly est. Auto-Apply 21d ago
Behavioral Health Case Manager II
Elevance Health
Case manager job in Indianapolis, IN
The **Behavioral Health CaseManager II** is responsible for performing casemanagement telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.
**Virtual -** This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
**How you will make an impact:**
+ Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
+ Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.
+ Monitors and evaluates effectiveness of care plan and modifies plan as needed.
+ Supports member access to appropriate quality and cost-effective care.
+ Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.
**Minimum Requirements:**
+ Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
+ Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.
+ For Government business only LAPC LAMFT (as allowed by applicable state laws) is also acceptable in addition to other licensure referenced above; and any other state or federal requirements that may apply.
+ **Preferred skills, capabilities, and experiences:**
+ Experience incasemanagement and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.
+ Proven experience in health coaching and motivational interviewing techniques.
+ Demonstrated ability to work proficiently across multiple computer platforms simultaneously.
+ Excellent typing skills with attention to detail.
+ Strong communication skills, both written and verbal.
+ Previous experience incasemanagement.
+ Certified CaseManager (CCM) credentials preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$30k-47k yearly est. 5d ago
Case Manager
Purposeful Parenting LLC
Case manager job in Indianapolis, IN
Job DescriptionSalary: 30-70 hourly
CaseManagers provide services that are effective in reducing maltreatment, improving caretaking and coping skills, enhancing family resilience, supporting healthy and nurturing relationships, and childrens physical, mental, emotional, and educational wellbeing. Service is provided to individuals in their own homes and communities, who are involved with the department of child services. Services are provided to help to safely maintain children in their home (or foster home), prevent childrens initial placement or re-entry into foster care, preserve, support, and stabilize families, and promote the well-being of children, youth, and families. Services that are provided should be, high quality, family centered, and culturally competent.
Qualifications/Education
High School Diploma/GED + 2 years serving children at risk for child abuse or neglect.
or
4 year degree in Psychology, Sociology, Social Work.
Minimum of two years experience working with families in a similar service.
Qualifications to conduct behavioral health assessments for services under child safety.
Possess a valid drivers license and the ability to use a private car to transport self and others.
Must comply with the state policy concerning minimum car insurance coverage.
$30k-47k yearly est. 1d ago
Case Manager - MCCC
City of Indianapolis (In
Case manager job in Indianapolis, IN
The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive casemanagement while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.
This position is responsible for enhancing public safety by raising client accountability through the use of evidence-based practices and interventions. The incumbent in this position will utilize the Indiana Risk Assessment System (IRAS) to assess the risk and needs of clients referred by the Marion County Criminal Court Judges placed on supervision with either electronic monitoring or residential placement. This position will develop and manage individual casemanagement plans as indicated by Marion County Community Corrections (MCCC) policy, make appropriate referrals for services in accordance with case plans, and is responsible for the monitoring of clients in their home, at work, and, in the community to ensure compliance with court orders and agency policies. Incumbent in this position will attend and testify in court and schedule administrative hearings to discuss non-compliance. Position will apply agency approved incentives and sanction. Incumbent is responsible for monitoring clients in accordance with equipment and alert policies. This position supervises a caseload of residential or electronic monitoring clients. The incumbent will meet regularly with clients in the office and community as home or employment visits are conducted. Incumbents in this position exercises authority by determining when instances of non-compliance is sufficient to take to a supervisor which could result in a violation being submitted to the sentencing court. The incumbent has the authority to offer recommendations to the supervisor or court in instances of non-compliance. Position may be on call 24-hours a day, seven (7) days a week with a rotation. Position reports to the Supervisor, Community Supervision.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
Position Responsibilities
* Supervise and monitors the activities of agency clients while ensuring compliance with rules and conditions of the sentencing court and policies of Marion County Community Corrections (MCCC) through the use of evidence-based practices and targeted interventions
* Perform all duties in an ethical and professional manner
* Interview and obtains client information and records information appropriately and accurately
* Use pro-social modeling when interacting with the clients
* Informs courts through submissions of a written violation when a violation occurs that cannot be handled administratively
* May be required to conduct on location field visits at the homes or employer of the clients under community supervision
* Prepare and sends memos to court
* Conduct Indiana Risk and Needs Assessment (IRAS) on all clients and develops individualized case plans utilizing the criminogenic needs identified by the assessment
* Utilize the Eight Principles of Effective Intervention in daily duties while working with the clients
* Utilize positive reinforcement in an attempt to achieve repeat prosocial behavior
* Schedule and monitor results of client drug screens and takes appropriate action
* Monitor collection of fees from clients pursuant to the court order and MCCC policies
* Appear in court and reports violations of program rules and court orders via testimony as requested
* Attend training and education seminars and pursues other professional development opportunities to remain current in evidence-based practices (EBP) research
* Attend regular staff meetings and confers individually with the supervisor of case consultations and other work-related issues
* Maintain agency-issued equipment, clothing, and any other items the position might be required to use in performance of duties
* Obtain regular written reports from treatment or service providers that detail the client's progress and compliance or lack thereof
* Document all correspondence with the public regarding MCCC clients from the courts, treatment providers or other outside sources
* Report the findings in the casemanagement data base
* Responsible for reviewing, approving, and entering resident passes into the community
* Ensure open communication with employers and service providers
* Must spend a minimum of three hours working inside of the residential dormitories in order to complete required office visits and to address resident concerns if assigned to the residential facility
* Required to respond to voicemails, emails, and resident message cards in a timely manner
* Ensure accountability and oversight over the work release population
* Confidentiality is to be maintained at all times
* This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
Qualifications
Associate degree in Criminal Justice or a related field with two (2) years of experience in the criminal justice system. An equivalent combination of education, training, and experience required, in the absence of a degree. Must not have been convicted of a felony. Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire. Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements. Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence-based practices and motivational interviewing. Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner. Ability to maintain accurate and complete statistical and client records. Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records. Ability to work effectively in a fast-paced office environment. Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds. Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver's license. Knowledge and use of Microsoft Office.
Preferred Job Requirements and Qualifications
Bachelor's degree in Criminal Justice or a related field. Must not have been convicted of a felony. Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire. Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements. Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence-based practices and motivational interviewing. Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner. Ability to maintain accurate and complete statistical and client records. Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records. Ability to work effectively in a fast-paced office environment. Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds. Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver's license. Knowledge and use of Microsoft Office. Must be certified by the Department of Correction in the Order in the Court program to conduct both disciplinary hearing board screenings and hearing.
$30k-47k yearly est. 27d ago
Case Manager Full Time
Scionhealth
Case manager job in Indianapolis, IN
$10,000 Sign On Bonus At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Coordinates and facilitates the care of the patient population through effective collaboration and communication with the Interdisciplinary Care Transitions (ICT) team members. Follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with external review agencies. Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs. Enhances the quality of patient management and satisfaction, to promote continuity of care and cost effectiveness through the integration of functions of casemanagement, utilization review and management, and discharge planning.
Essential Functions
Care Coordination
* Coordinates clinical and/or psycho-social activities with the Interdisciplinary Team and Physicians.
* Monitors all areas of patients' stay for effective care coordination and efficient care facilitation.
* Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, casemanagement, psychosocial and legal issues that affect patients and providers of care.
* Appropriately refers high risk patients who would benefit from additional support.
* Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient's and family's ability to make informed decisions.
* Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
* Participates in interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post hospital needs. Collaborates with clinical staff in the development and execution of the plan of care, and achievement of goals.
* Coordinates with interdisciplinary care team, physicians, patients, families, post-acute providers, payors, and others in the planning of the patients' care throughout the care continuum.
Knowledge/Skills/Abilities/Expectations
* Knowledge of government and non-government payor practices, regulations, standards and reimbursement.
* Knowledge of Medicare benefits and insurance processes and contracts.
* Knowledge of accreditation standards and compliance requirements.
* Ability to demonstrate critical thinking, appropriate prioritization and time management skills.
* Basic computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet software.
* Excellent interpersonal, verbal and written skills in order to communicate effectively and to obtain cooperation/collaboration from hospital leadership, as well as physicians, payors and other external customers
* Demonstrates good interpersonal skills when working or interacting with patients, their families and other staff members.
* Approximate percent of time required to travel, 0%
* Must read, write and speak fluent English.
* Must have good and regular attendance.
* Performs other related duties as assigned.
Qualifications
Education
* Graduate of an accredited program required for RN. BSN preferred; or MSW/BSW with licensure as required by state regulations
Licenses/Certification
* Healthcare professional licensure required as Registered Nurse, or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) if required by state regulations.
* Certification inCaseManagement a plus.
Experience
* Two years of experience in a healthcare setting preferred.
* Prefer prior experience incasemanagement, utilization review, or discharge planning.
$30k-47k yearly est. 60d+ ago
Case Manager for Marion County
Indiana Professional Management Group 3.8
Case manager job in Indianapolis, IN
*IPMG is now happy to offer a sign on bonus of $500 within your first 6 months with us!*
IPMG is 100% Employee Owned!
We partake in an Employee Stock Ownership Plan (ESOP) that invests employees into the company stock. This allows Employee Owners to share in the growth of IPMG!
Let's talk about IPMG's CaseManager position! This full-time, hybrid position, requires travel to community-based meetings multiple times per week, and requires working remotely from a home office setting.
This position requires in-person meetings; therefore, applicants must live within the State of Indiana or within 10 miles of the state line.
Why IPMG?
Work-life balance--IPMG offers an after-hours crisis line for our Individuals so
you
don't have to be on call!
Dedicated training program
Opportunities for advancement
Generous paid time off and company holidays--including birthday, work anniversary, and mental health days!
Expense and mileage reimbursement
What You'll Do:
Provide information and education to help Individuals understand the Medicaid waiver process
Create an Individual support plan based on the strengths, needs, goals, and desires of the Individuals we serve
Help Individuals access services and supports they need to meet their goals
Facilitate regular community-based team meetings to review plan of care and collaborate with service providers as needed
Who You'll Work With:
Casemanagers work with Individuals on two Medicaid Waivers; Family Supports Waiver (FSW) and Community Integrated Habilitation Waiver (CIH)
What You Need:
A valid driver's license, car insurance, and reliable transportation
A Bachelor's Degree in Human Services and a minimum of one year of experience working with Individuals with intellectual and developmental disabilities
Designated home office setting with computer, internet service, and smart phone
If you are passionate about making a difference and meet the qualifications, we encourage you to apply and join a team where your contributions are valued and celebrated.
$30k-36k yearly est. Auto-Apply 3d ago
Medical Case Manager II
Corvel Healthcare Corporation
Case manager job in Carmel, IN
Job Description
CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Medical CaseManager position inIndianapolis, IN. Work from home, and on the road. Monday - Friday, regular business hours.
As a Medical CaseManager you will make a meaningful difference in the lives of injured workers and their families. Your responsibilities include working closely with injured workers to facilitate their recovery. You will work collaboratively with the patient, their family, medical providers, members of our team, and others. This is a heavy local travel role responsible for working with a caseload of workers compensation injured workers within a defined jurisdiction.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Provides Medical CaseManagement to individuals through in person and telephonic communications with the patient, physician, other health care providers, employer and others.
Utilizes their medical and nursing knowledge to discuss the current treatment plan with the physician and discuss alternate treatment plans.
Evaluates patient's treatment plan for appropriateness, medical necessity, and cost effectiveness.
Provides assessment, planning, implementation and evaluation of patient's progress.
Attends doctors, other providers, home and in some cases, attorney's visits.
Attends hospital and/or long-term facility discharge planning conferences, et cetera for the purpose of determining appropriateness of care and developing an effective long-term care strategy. Initial home visit for initial evaluation.
Implements care such as negotiation the delivery of durable medical equipment and nursing services.
This role requires regular travel, dependent on the injured worker's injuries and needs. The employee must be available for local travel up to approximately 60% of the work week/month
This role may require overnight travel.
KNOWLEDGE & SKILLS:
Effective communication and multi-tasking skills in a high-volume, fast-paced, team-oriented environment.
Experience as a RN, Medical CaseManager is ideal, or a clinical background in orthopedics, neurology, or rehabilitation is preferred.
Ability to meet with the patient, their physicians, other healthcare providers, attorneys, and advisors/clients and coworkers.
A cost containment background, such as utilization review or managed care is helpful.
Strong interpersonal, time management and organizational skills.
Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets.
Ability to work both independently and within a team environment.
EDUCATION & EXPERIENCE:
Graduate of accredited school of nursing.
Current RN Licensure in state of operation.
Certification as a CCM, CIRS, or other CaseManagement certifications are preferred.
A valid driver's license, reliable transportation, and ability to travel to assigned locations is required.
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $65,436 - $98,982
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk ManagementIn general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
About CorVel
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. In addition, Medical CaseManagers are eligible for bonus and will be provided state-of-the-art technological devices to ensure ready access to CorVel's proprietary CaseManagement application, enabling staff to retrieve documents on the go and log activities as they occur.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote
$65.4k-99k yearly 3d ago
Field Case Manager (RN) - Part-time - Indianapolis, IN
Ek Health Services 3.7
Case manager job in Indianapolis, IN
Ever considered a career as a CaseManager? If you love being a nurse, facilitating healthcare plans, and knowing you made a positive impact on your patients' health, consider a rewarding career as a Nurse CaseManager with EK Health. This is a great opportunity for seasoned or new Nurse CaseManagers!
This position is part time (10-25 hours per week based on need) and will require travel in the Indianapolis, IN metro area (mileage is reimbursed and travel time is paid). Part-time hours are Monday-Friday between 8am - 5pm local time.
Some Highlights:
No weekends or holidays
Part time (less than 30 hours/week)
Remote position (with local travel in the Indianapolis area required)
Excellent orientation and mentoring program
Woman and minority owned business
Opportunities for career advancement
Caring, family environment
Here's a snapshot of what you'll be doing (not all-inclusive):
Complete in person visits at medical providers, employers and with injured workers
Perform a complete nursing evaluation to determine needs of patient
Review and evaluate all medical correspondence, provider reports, & treatment plan history
Evaluate clinical status of claimant and research for alternative options to treatment as warranted
Evaluate therapy facilities and their progress on specific cases
Maintain notes following discussions/meetings with injured workers, medical providers, claims examiners, and employers in the case file
Coordinate information between all parties (injured worker, physicians, employer, other providers, such as therapists, and attorney, if any is involved)
Pay, Benefits & Perks:
Starts at $40-$45 per hour based on experience, education, certifications and location.
We can offer additional compensation if you have one or more of the following certifications: CCM, COHN, COHN-S, CRRN.
401K
Paid Travel Time
Mileage reimbursement
Computer equipment & company phone provided
Monthly internet stipend
Requirements
Requirements:
Graduate of an accredited school of nursing
5 years' clinical experience as an RN outside of school
Valid state-appropriate RN license in good standing with no restrictions
Experience in Field CaseManagement, Workers' Compensation experience preferred, but not required
Experience in Home Health Care, Occupational Health considered a plus
High comfort level with computers and computer programs (MS Word, MS Excel, Email)
Physical Requirements:
Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.
*Requires DSL, fiber, or cable internet connection from home 100 mbps preferred or better *
$30k-43k yearly est. 14d ago
Social Security Disability Case Manager
Hensley Legal Group PC 3.5
Case manager job in Fishers, IN
Job DescriptionDescription:
Helping people through some of the hardest moments of their lives takes more than skill-it takes heart, follow-through, and a deep sense of purpose. At Hensley Legal Group, we're looking for a casemanager who wants their work to truly matter. In this role, you'll guide clients through the social security disability process with clarity, compassion, and consistency, ensuring they feel supported every step of the way. If you're energized by meaningful work and motivated by making a real difference, this could be the role you've been waiting for.
Who We Are
Hensley Legal Group is a mission-driven law firm built on one simple belief: leave people better than we found them. Every day, our team supports individuals navigating life-changing challenges related to social security disability claims. We understand that behind every case is a person who needs answers, advocacy, and reassurance. Our culture is collaborative, people-first, and rooted in service-to our clients and to each other. When you join our team, you become part of a group that values integrity, accountability, and impact.
What You'll Do
As a casemanager, you will serve as the primary point of contact for clients, answering questions, providing updates, and ensuring nothing falls through the cracks. You'll project-manage each social security disability case from start to finish, keeping timelines on track and resolving delays before they become roadblocks. Your day-to-day work will include maintaining detailed case notes, documenting all client communication, and tracking tasks with precision. You'll gather and submit critical documentation, obtain evidence to support claims, and assist attorneys by preparing files for hearings and flagging any developments or concerns. You'll also stay on top of appeals and updates, helping move each case forward with purpose and care.
Who You Are
You're someone who thrives on organization and follow-through. You understand how important clear communication is. You bring empathy to your conversations and confidence to your work, knowing that your role in the social security disability process can change outcomes-and lives. You enjoy being the steady, reliable presence clients can count on, and you're comfortable juggling multiple cases while keeping details straight.
You Bring
You have a high school diploma or GED, and while a college degree or prior paralegal or casemanagement experience is preferred, what really sets you apart is how you work. You demonstrate strong project and time management skills, exceptional attention to detail, and excellent written and verbal communication. As a casemanager, you show initiative, think critically, and approach challenges with a problem-solving mindset. You're comfortable handling sensitive conversations, resolving conflict professionally, and managing the moving parts that come with social security disability cases.
Why You'll Love It Here
This is an in-office role based in Fishers, Indiana, with a flexible schedule centered around core hours. Once training is complete and performance expectations are met, there may be an opportunity to work from home one day per week. Beyond flexibility, we offer a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k), paid parental leave, and even a pet benefits program. Most importantly, you'll love being a casemanager here because your work has visible impact. Every file you organize, every client you reassure, and every social security disability case you help move forward reinforces why this work matters.
Ready to Apply?
If you're ready to bring your skills, compassion, and attention to detail to a role that truly makes a difference, we'd love to hear from you. Click to upload your resume and cover letter - special consideration will be given to applications with a cover letter - and we'll be in touch within 24-48 hours. Apply today and take the next step in a casemanager role where your work helps people move forward with hope.
Requirements:
$31k-43k yearly est. 8d ago
Entry Level Case Manager
Damar Staffing Solutions
Case manager job in Indianapolis, IN
Client Information\- A nonprofit community center founded in 1984. Services including: preschool, food pantry, Senior Program, GED\/HSE program and ESL program.
Casemanager is responsible for providing direct service and support to individuals and or clients; handling referrals; coordinating participant needs; and assisting clients in developing a plan of sustainability.
Major Responsibilities
â
Provide one\-on\-one casemanagement. Interview and assess clients to determine needs eligibility.
Maintain accurate data on each client to facilitate program services and to assess their impact on the client and their family.
As needed, coordinate clients with obtaining appropriate services, help schedule appointments, link clients to providers; initiate intake process to provide immediate emergency assistance.
Build relationships with local apartment complexes and landlords to assist families in need.
Perform internal âSeven Touches Approachâ which would be outlined upon hire. Must be comfortable with completing intake process of up to 100 clients in a timely
manner.
Participate in social service training, staff meetings, and other gatherings as required.
Enter client data into to internal database; maintain good casemanagement notes to track client progress.
Requirements
Any combination of education and experience that provides the knowledge, skills and ability to perform duties of this position. Associate degree in Human Services or Bachelors in Social Work a plus.
Above average written and verbal communication; excellent listening skills
Average Microsoft Office Suite skills (Word, Excel, PP, Outlook)
Work effectively with internal and external individuals; including other professionals in the community; engagement via electronic media
Integrity and a positive attitude; self\-starter demonstrating initiative while effectively adapting to change
COVID vaccination a plus
Hours: TBD
Starting pay up to $40,000
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$40k yearly 60d+ ago
Case Manager
Volunteers of America Ohio & Indiana 2.6
Case manager job in Indianapolis, IN
Volunteers of America Ohio & Indiana seeks energetic and self-motivated CaseManager to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact areas.
The CaseManager will be responsible for developing service plans designed to ensure stable, permanent housing and monitoring of our clients for up to six months. Incumbent acts as an advocate and liaison between the client and community service providers to ensure appropriate utilization of resources in meeting the needs of the client
We offer a generous benefits package including paid time off, medical, dental, vision, and a 403b with company match. Our work touches the mind, body, heart - and ultimately the spirit - of those we serve, integrating our deep compassion with highly effective programs and services.
CaseManager applicants must have a Bachelor's degree in the area of human and/or social services or the behavioral sciences. Licensed Social Worker designation is highly preferred. Education and/or verifiable work experience with at-risk populations is required (homeless, veterans, behavioral health, drug/alcohol addiction, employment, youth, residential). First Aid & CPR certification is required and must be maintained. VOAOHIN will provide certification if not already obtained
How much does a case manager earn in Indianapolis, IN?
The average case manager in Indianapolis, IN earns between $25,000 and $58,000 annually. This compares to the national average case manager range of $30,000 to $61,000.
Average case manager salary in Indianapolis, IN
$38,000
What are the biggest employers of Case Managers in Indianapolis, IN?
The biggest employers of Case Managers in Indianapolis, IN are: