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Become A Case Manager Internship

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Working As A Case Manager Internship

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $39,000

    Average Salary

What Does A Case Manager Internship Do

Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

Duties

Social and human service assistants typically do the following:

  • Help determine what type of aid their clients need
  • Work with clients and other professionals, such as social workers, to develop a treatment plan
  • Help clients find assistance with daily activities, such as eating and bathing
  • Research services, such as food stamps and Medicaid, that are available to their clients in their communities
  • Coordinate services provided to clients
  • Help clients complete paperwork to apply for assistance programs
  • Transport clients—for example, by driving them to appointments or to services within their community
  • Check in with clients to ensure that services are provided appropriately

Social and human service assistants have many job titles, including case work aide, clinical social work aide, family service assistant, social work assistant, addictions counselor assistant, and human service worker.

Social and human service assistants help clients to identify and obtain benefits and services. In addition to initially connecting clients with benefits or services, social and human service assistants may follow up with clients to ensure that they are receiving the intended services and that the services are meeting their needs. They work under the direction of social workers, psychologists, or other social and human service workers.

With children and families, social and human service assistants ensure that the children live in safe homes. They help parents get the resources, such as food stamps or childcare, they need to care for their children.

With the elderly, these workers help clients stay in their own homes and live under their own care whenever possible. Social and human service assistants may coordinate meal deliveries or find personal care aides to help with the clients’ day-to-day needs, such as running errands and bathing. In some cases, human service workers help look for residential care facilities, such as nursing homes.

For people with disabilities, social and human service assistants help find rehabilitation services that aid their clients. They may work with employers to make a job more accessible to people with disabilities. Some workers find personal care services to help clients with daily living activities, such as bathing and making meals.

For people with addictions, human service assistants find rehabilitation centers that meet their clients’ needs. They also may find support groups for people who are dependent on alcohol, drugs, gambling, or other substances or behaviors.

With veterans, assistants help people who have been discharged from the military adjust to civilian life. They help with practical needs, such as locating housing and finding ways to apply skills gained in the military to civilian jobs. They may also help their clients navigate the overwhelming number of services available to veterans.

For people with mental illnesses, social and human service assistants help clients find the appropriate resources to help them cope with their illness. They find self-help and support groups to provide their clients with an assistance network. In addition, they may find personal care services or group housing to help those with more severe mental illnesses care for themselves.

With immigrants, workers help clients adjust to living in a new country. They help the clients locate jobs and housing. They also may help them find programs that teach English, or they may find legal assistance to help immigrants get various administrative paperwork in order.

With former prison inmates, human service assistants find job training or placement programs to help clients reenter society. Human service assistants help former inmates find housing and connect with programs that help them start a new life for themselves.

With homeless people, assistants help clients meet their basic needs. They find temporary or permanent housing for their clients and locate places, such as soup kitchens, that provide meals. Human service assistants also may help homeless people find resources to address other problems they may have, such as joblessness.

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How To Become A Case Manager Internship

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Case Manager Internship Career Paths

Case Manager Internship
Social Worker Therapist
Case Manager
5 Yearsyrs
Social Worker Therapist Case Manager
Senior Case Manager
5 Yearsyrs
Social Worker Clinician Case Manager
Director Of Social Services
6 Yearsyrs
Counselor Therapist
Clinical Supervisor
8 Yearsyrs
Counselor Clinician Case Manager
Patient Care Manager
5 Yearsyrs
Counselor Team Leader Project Manager
Project Director
8 Yearsyrs
Clinician Clinical Supervisor
Clinical Director
9 Yearsyrs
Substitute Teacher Consultant Assistant Manager
Center Manager
6 Yearsyrs
Substitute Teacher Program Coordinator Clinical Social Worker
Social Work Case Manager
6 Yearsyrs
Residential Counselor Program Coordinator Clinical Social Worker
Social Work Supervisor
7 Yearsyrs
Residential Counselor Substance Abuse Counselor Clinical Social Worker
Senior Social Worker
6 Yearsyrs
Substitute Teacher Executive Assistant Assistant Property Manager
Resident Manager
5 Yearsyrs
Residential Counselor Ambulatory Care Coordinator Registered Nurse Case Manager
Medical Case Manager
8 Yearsyrs
Program Coordinator Team Leader Assistant Director
Director Of Admissions
7 Yearsyrs
Office Assistant Administrator Registered Nurse Supervisor
Clinical Case Manager
6 Yearsyrs
Substance Abuse Counselor Ambulatory Care Coordinator
Family Case Manager
5 Yearsyrs
Service Coordinator Mental Health Worker Residential Supervisor
Residential Manager
5 Yearsyrs
Substance Abuse Counselor Medical Social Worker Ambulatory Care Coordinator
Targeted Case Manager
6 Yearsyrs
Medical Social Worker Mental Health Therapist Mental Health Case Manager
Housing Case Manager
5 Yearsyrs
Service Coordinator Therapeutic Support Staff Program Supervisor
Assistant Program Manager
5 Yearsyrs
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Average Length of Employment
Social Worker 3.6 years
Case Specialist 2.7 years
Case Worker 2.4 years
Case Planner 2.4 years
Community Advocate 2.3 years
Outreach Counselor 2.2 years
Advocate 2.1 years
Outreach Worker 2.1 years
Case Aide 2.1 years
Case Work Aide 1.9 years
Youth Advocate 1.9 years
Top Careers Before Case Manager Internship
Internship 21.4%
Volunteer 11.1%
Cashier 4.8%
Teacher 2.9%
Counselor 2.7%
Mentor 2.2%
Server 2.1%
Top Careers After Case Manager Internship
Case Manager 15.0%
Internship 15.0%
Volunteer 4.5%
Therapist 4.5%
Counselor 4.0%
Clinician 3.0%
Cashier 2.2%

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Top Skills for A Case Manager Internship

  1. Intake Assessments
  2. Treatment Plans
  3. Mental Health Services
You can check out examples of real life uses of top skills on resumes here:
  • Completed intake assessments with clients and drafted community re-entry plans following treatment.
  • Conducted intake assessment developed treatment plans with participating seniors.
  • Assisted residents in establishing housing, employment and financial stability, as well as substance abuse and mental health services.
  • Educated residents and their families regarding other community resources.
  • Provided evidence-based services by engaging in Targeted Case Management e.g., crisis intervention, behavior theory, motivational interviewing and techniques.

Case Manager Internship Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 6,827 Case Manager Internship resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Case Manager Internship Resume

View Resume Examples

Case Manager Internship Demographics

Gender

Female

68.2%

Male

17.4%

Unknown

14.4%
Ethnicity

White

59.0%

Hispanic or Latino

17.7%

Black or African American

12.0%

Asian

7.5%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

63.0%

French

9.9%

Arabic

3.4%

Mandarin

3.0%

Italian

2.6%

Portuguese

2.4%

Hindi

2.2%

Chinese

2.2%

Russian

1.6%

Vietnamese

1.4%

Cantonese

1.2%

German

1.2%

Japanese

1.0%

Swahili

0.8%

Urdu

0.8%

Korean

0.6%

Bengali

0.6%

Armenian

0.6%

Tagalog

0.6%

Hebrew

0.6%
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Case Manager Internship Education

Schools

University of Southern California

11.2%

University of Phoenix

7.4%

Fordham University

6.8%

Florida State University

6.4%

University of Central Florida

6.3%

University of Texas at Arlington

5.1%

Wayne State University

4.9%

Virginia Commonwealth University

4.8%

New York University

4.6%

Arizona State University

4.1%

Capella University

4.1%

Florida International University

4.0%

Barry University

3.9%

Temple University

3.9%

Loyola University of Chicago

3.9%

Liberty University

3.9%

Norfolk State University

3.8%

California State University - Los Angeles

3.7%

University of Maryland - Baltimore

3.6%

Walden University

3.4%
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Majors

Social Work

50.0%

Psychology

8.7%

Human Services

7.3%

Mental Health Counseling

6.3%

Criminal Justice

5.3%

Sociology

3.7%

Counseling Psychology

2.6%

School Counseling

2.4%

Clinical Psychology

2.0%

Business

1.9%

Human Development

1.9%

Rehabilitation Science

1.2%

Political Science

1.2%

Law

1.0%

Family Therapy

0.9%

Education

0.8%

Public Administration

0.8%

Health Care Administration

0.7%

Public Health

0.7%

Nursing

0.6%
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Degrees

Masters

49.0%

Bachelors

38.1%

Other

5.4%

Associate

3.9%

Doctorate

1.7%

Certificate

1.5%

Diploma

0.2%

License

0.2%
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