About the Role
We are seeking a proactive, organized, and detail-oriented CaseManager to join our Life Insurance Operations team. This role is responsible for managing the complete new business and underwriting process for life insurance cases-ensuring every case moves efficiently from submission through placement.
The ideal candidate thrives in a fast-paced, structured environment, communicates clearly and professionally, and takes ownership of delivering exceptional service to advisors and clients.
What You'll Do
• Manage a portfolio of 50-70 pending life insurance cases from submission through placement.
• Review new life insurance applications to ensure all requirements are complete and 'in good order'.
• Order and track medical requirements, medical records, exams, and other underwriting documentation.
• Act as the liaison between financial advisors, clients, vendors, and carriers-providing timely case status updates and resolving issues quickly.
• Proactively follow up with all parties to ensure each case progresses smoothly and meets service level standards.
• Advocate and negotiate with carrier underwriters to secure the best possible underwriting outcomes for clients.
• Partner with the internal underwriting team to review escalations or complex cases.
• Maintain accurate documentation and records in internal systems such as eApp, eDelivery, SharePoint, Agency Integrator, Outlook, and Vital Term.
• Build and maintain strong relationships with advisors, internal team members, and carrier contacts.
• Provide high-quality customer service as the primary contact for financial advisors on case-related matters.
• Develop a solid understanding of carrier products, procedures, and underwriting guidelines.
What You'll Bring
• 3-5 years of experience as a Life Insurance CaseManager in a multi-carrier environment.
• Proven ability to manage complex or high-net-worth cases for independent advisors.
• Strong understanding of the life insurance sales process and client communication best practices.
• Excellent organizational and follow-up skills, with the ability to manage multiple cases simultaneously.
• Proactive problem solver who takes ownership of outcomes and demonstrates initiative.
• Experience working across multiple systems, managing both electronic and physical documentation.
• Strong written and verbal communication skills; ability to build trusted relationships.
• Familiarity with medical terminology and life insurance underwriting processes preferred.
• Education: High school diploma or equivalent required; higher education a plus.
Preferred Licenses & Certifications
• Life & Health License
• Series 63
• Series 6
Why Join Us
• Competitive base salary
• Comprehensive benefits package
• Collaborative, professional work culture
• Opportunity to make a direct impact in a high-performance team supporting advisors nationwide
$28k-40k yearly est. 1d ago
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Oncology Case Manager
Ackerman Cancer Center 4.0
Case manager job in Jacksonville, FL
BE APART OF THE ACKERMAN ADVANTAGE!
Ackerman Cancer Center,the pioneering leader in cancer treatment, is seeking a dedicated and skilled Patient Relations Coordinator to join our team. With the distinction of beingthe only physician-owned proton center in the world, we are committed to providing innovative andpatient-centric care.
At Ackerman CancerCenter, we believe in a work-life balance, ensuring your personal andprofessional fulfillment (NO HOLIDAY OR WEEKEND HOURS).
Additionally, we are delighted to offer a comprehensive benefitspackage that includes medical, dental and vision coverage, as well as voluntarybenefits, a 401k retirement plan, tuition reimbursement and generous paid timeoff (PTO).
Position Overview
The Oncology CaseManager at Ackerman Cancer Center is responsible for coordinating and managing the care of oncology patients throughout their cancer treatment and beyond at each Ackerman Cancer Center location. The Oncology CaseManager will work closely with the physician team, nurses, and other members of the healthcare team to ensure that the patient's needs are met in a timely and compassionate manner. This position is also responsible for providing education and support to the patient, family members, and other healthcare providers throughout the patient's cancer journey.
Essential Job Functions
Partner with the Oncology Social Worker in patient navigation efforts which includes referrals to appropriate community resources (both local and national) that provide quality information, financial assistance and psychosocial support.
Assist patients through any application process such as Medicaid, ACC Foundation, JTA, Transportation Assistance, Hope Lodge, and Nutritional Assistance Program and other funding sources for care.
Manage all transportation and lodging efforts.
Manage all dental clearances and home health requests.
Fulfill SSDI requests in a timely manner.
Prepare agendas, talking points and casemanagement evaluation for weekly patient care meetings.
Collaborate with the Oncology Social Worker to identify the need for patient support programs and refer patients to ACC programs.
Assist the Oncology Social Worker organize and plan patient support groups and BEAM team meetings.
Collaborate with the Oncology Social Worker and other clinic team members regarding the nutrition assistance program.
Partner with Community Relations team to organize events for patients.
Assist patients with ACF applications
Assist patient with economic needs through our foundation
Skills Needed
Detailed oriented
Excellent follow-up
Ability to think critically and make independent decisions
Strong interpersonal skills
Multi-tasking abilities
Strong advocacy skills
Requirements
Required
Obtain a bachelor's degree in psychology, Sociology, Social Work, or other related field
Strong interpersonal skills and the ability to communicate effectively
Strong organizational and follow-through skills
Proficiency in MS Office
Ability to multi-task and handle diverse responsibilities
$34k-49k yearly est. Auto-Apply 60d+ ago
COMMUNITY AND SOCIAL SERVICE MANAGER I - 64068775
State of Florida 4.3
Case manager job in Jacksonville, FL
Working Title: COMMUNITY AND SOCIAL SERVICE MANAGER I - 64068775 Pay Plan: SES 64068775 Salary: $67,500 - $72,500 Total Compensation Estimator Tool Open Competitive Job Opportunity
Your Specific Responsibilities:
Come Join DOH-Team Duval! If you are looking to establish an exciting and successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida.
This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.
The HIV/AIDS Program Coordinator for area 4 is a highly independent position that works under the direction of the Director of Disease Control. The incumbent is responsible for the coordination of activities of the HIV/AIDS program in Area 4 which includes Baker, Clay, Duval, Nassau, and St. Johns County.
Public Health Competency Domain 1: Analytical/Assessment skills
* Initiates and analyze the efficiency and effectiveness of all assigned area operations. Leads and follows through on adjustments in a timely manner.
* Directs the assessment of client needs and the capacity of patient care and prevention programs to meet those needs.
* Directs the development of corrective action plans relating to program and policy improvements.
* Assists in developing a variety of strategic plans; and ensures they are in alignment with the DOH-Duval strategic plan and Duval County Community Health Improvement Plan.
* Participates in developing, implementing, revising, and monitoring of DOH-Duval policies and procedures.
* Educates and orients staff to agency policy, programs and procedures.
* Collaborates with direct reports to analyze methods and processes for collecting data applicable to their department's operations. Ensures direct reports integrate the findings from data analysis into programmatic operations to improve impact, effectiveness, and efficiency.
Public Health Competency Domain 2: Policy development/Program planning skills
* Drives and models a culture of achievement and fosters a quality focus.
* Leads the operations of the HIV/AIDS Program for Area 4, including prevention, counseling, testing, and in collaboration with the clinical operations team, helps to guide patient care and treatment. Administers operations according to the standards of care.
* Directs the implementation of HIV/AIDS Patient Care Programs in Area 4 for Ryan White Part B funded programs, State of Florida General Revenue Patient Care Network programs and County Health Department programs as directed.
* Provide oversight of the operational management of the Mobile Medical Unit (MMU). Is responsible for ongoing training, educating, and updating staff, community and county partners of the MMU locations, and collaborating/coordinating with the Outreach team events in Area 4.
* Ensures clinical team is aware of standards of care and are in compliance with funding requirements and DOH standards.
* Participates in state, city and county program operation assessments and planning for program funding and development in conjunction with the Bureau of Communicable Disease: HIV/AIDS Section, the City of Jacksonville, and the Ryan White Metropolitan Jacksonville Part A/B Planning Council. This includes goals, objectives, priorities, methodologies, and quality assurance methods and procedures.
* Leads the implementation of HIV prevention programs (i.e. EHE, PrEP) within Area 4, including contracted services and those provided through County Health Departments.
* Coordinates with the Area 4 STD Program to ensure linkage of newly diagnosed persons with HIV/AIDS to care.
* Monitors the implementation and utilization of HIV testing program services throughout Area 4 including training, quality assurance, monitoring, and corrective action as needed to ensure compliance with state and federal program requirements.
* Directs and ensures the development of new programs and improvements based on emerging trends and new research to meet client needs more effectively and efficiently. Ensures adherence to laws, regulations, policies and procedures related to assigned department. Identifies and executes opportunities for improvement.
* Establishes department work plan standards, strategies, and goals that exceed performance measures. Monitors and evaluates program and team member progress toward performance measures. Identifies and executes opportunities for improvement.
Public Health Competency Domain 3: Communication skills
* Confidently, clearly, tactfully, and concisely presents messages in writing, orally, in person, and through electronic means.
* Adapts communication style and message to audience.
* Anticipates reactions and prepares responses to address audience concerns.
* Checks for understanding and does not allow misunderstandings to linger.
* Ensures and coordinates a variety of communication channels to disseminate relevant information.
Public Health Competency Domain 4: Cultural Competency skills
* Holds self and team members accountable to use a variety of appropriate strategies for interacting with internal team members and external partners from diverse backgrounds.
* Ensures the consideration of the role of cultural, social, and behavioral factors in the accessibility, availability, acceptability, and delivery of services.
Public Health Competency Domain 5: Community Dimensions of Practice skills
* Establishes and maintains positive mutually beneficial relationships with internal and external key stakeholders.
* Acts as project liaison to community groups as appropriate.
* Serves as a communication channel between DOH-Duval and external organizations and partners. Ensures information is shared between relevant parties.
* Coordinates and interfaces assigned program services with other departments within the health department and with other community agencies through direct communication and conference attendance.
* Provides guidance regarding appropriate community resources.
Public Health Competency Domain 6: Public Health Sciences skills
* Provides consultative or tactical expertise to assist in the identification, investigation and control of incidents, situations, or occurrences which may endanger public health.
* Stays abreast of emerging trends in HIV/AIDS prevention and care. Ensures communication and dissemination of information is shared with internal and external partners in a timely manner.
* Consistently develops internal and external relationships to increase the use of Public Health evidence-based practices for the prevention, care, and treatment of HIV/AIDS.
Public Health Competency Domain 7: Financial planning/Management skills
* Ensures that all reports are submitted accurately and on time as required.
* Provides oversight to direct reports.
* Responsible for oversight of the Area 4 HIV/AIDS Program budget, in coordination with the Disease Control Director. Assists in ensuring program strategies, standards, revenues, and expenditures are linked to the DOH-Duval spending plan.
* Leads the coordination and identification of additional funding sources for patient care and prevention program and pursuit of other funding sources.
* Regularly monitors and communicates revenue, expenditures, and financial challenges to supervisor.
* Accountable for the utilization of federal, state, and local funds in a timely manner; and in full compliance with the funding source requirements.
* Participates in the hiring, orientation and onboarding of new team members.
* Properly supports team members in their daily duties, growth and development, motivation, rewards and recognition, setting performance expectations, and monitoring and rating performance.
* Addresses disciplinary issues by communicating with supervisor and utilizing servicing HR office. • Coordinates and attends team huddles and staff meetings regularly.
* Implements an accountability system to address team member and client concerns and resolutions.
* Positively resolves internal and external conflicts.
* Completes approval of time sheets, leave requests, EARs, within the required time frames established by DOH Policy, Federal, or State guidelines.
Public Health Competency Domain 8: Leadership and Systems Thinking skills
* Responsible for the supervision of staff including hiring, conducting performance evaluations, planning and directing their work, approving leave, and taking disciplinary action or effectively recommending such actions.
* Communicates in writing, in person, and through electronic means concisely and positively. Takes initiative to multi-task with accuracy.
* Communicates and solves problems appropriately. Exhibits and maintains a positive attitude while working independently and in a team setting. Participates in outreach events and presentations throughout Area 4. This will entail planning, coordinating staff and services, storing, and maintaining supplies, and traveling throughout a five-county region in northeast Florida.
* Incorporates ethical standards of practice as the basis of all interactions with team members and partners.
* Promotes mentoring, peer advising, coaching or other personal development opportunities for self and team.
* Demonstrates self-awareness and a commitment to personal development.
* Demonstrates public service professionalism and integrity.
* Perform other related duties as assigned.
Required Knowledge, Skills, and Abilities:
* Ability to direct/coordinate the planning/implementation of operational and program
* Reviews and program monitoring activities.
* Ability to utilize problem-solving techniques.
* Ability to understand and apply applicable rules, regulations, policies and procedures
* pertaining to a health services program.
* Ability to prioritize workload.
* Ability to develop various reports.
* Ability to design, develop and implement research models.
* Ability to manage a health services program.
* Ability to assess budgetary needs.
* Ability to collect and analyze financial data.
* Ability to formulate policies and procedures. Ability to plan, organize and coordinate work activities.
* Ability to communicate effectively.
* Ability to establish and maintain effective working relationships with others.
Qualifications
Minimum:
* DOH-Duval Supervisory Series, within 6 month of hire date
* Required DOH-Duval TRAIN trainings, within 6 month of hire date
* Three or more years of experience working in a communicable disease, disease
* investigation, public health, healthcare, or similar setting within the last 5 years.
* Minimum of three years of experience supervising a team or serving in a lead role capacity
* within the last 5 years.
* Two years of program management experience that included community engagement and
* direct budget oversight and management.
* HIV/AIDS 500/501
Preferred
* Bachelor's Degree or higher
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Florida Department of Health in Duval County
Central Health Plaza
515 W. 6th Street
Jacksonville, Florida 32206
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
* Annual and Sick Leave benefits;
* Nine paid holidays and one Personal Holiday each year;
* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
* Retirement plan options, including employer contributions (For more information, please click ***************
* Flexible Spending Accounts;
* Tuition waivers;
* And more!
For a more complete list of benefits, including monthly costs, visit *****************************
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ******************
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$67.5k-72.5k yearly 7d ago
Case Manager
Pine Castle 4.0
Case manager job in Jacksonville, FL
Provides case coordination of third party benefits, support plans, and implementation of outcomes to program participants as identified in their annual support plans.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Insures that personal, social, and vocational needs as related by consumer and their advocates are identified, assessed and implemented
Insures the collection, organization, and analysis of information about individuals through records, tests, interviews, and professional sources, to appraise their interests, aptitudes, abilities, and personality characteristics for vocational, residential and recreational planning.
Counsels individuals relative to personal and social problems and objectives.
Makes recommendations to appropriate parties on behalf of consumers in obtaining services and equipment pertinent to their daily activities.
Works directly with consumers, family members, support coordinators, residential support personnel, and other significant persons to provide services needed for program participants.
Insures consumers are provided fair and ethical treatment in all aspects of their Training and/or Behavioral Plans.
Facilitates Behavior Review Committee meetings. Takes minutes and presents necessary information regarding incident reports.
Attends local Behavior Review Committee representing behavioral issues regarding Pine Castle consumers.
Creates, implements and monitors behavior programs supervised by Sarah Robinson.
Reviews and analyzes reports related to program planning for the purpose of quality management and compliance to standard, semi-annual reviews, consumer discharges, consumer data change forms, CIS forms, quality assurance for consumer data books, assigned intake and maintaining consumer caseload central file records.
Serves as liaison in activities with other agencies.
Provides quality assurance for all program specific documentation as appropriate to meet Medicaid Waiver requirements.
Attends all Support Plan Meetings, chairs Support Team Meetings and IPP Staffing for consumers in Training Education Support Services Program.
Documents activities related to consumer in case notes and other reports. (monthly census, quarterly program report)
Routinely monitors reports to insure appropriate programmatic adjustments are made.
Observes and assesses personnel to provide feedback regarding training and methods utilized in teaching consumers personal, social, and vocational skills.
SUPERVISORY RESPONSIBILITIES:
Directly supervises training specialist in adult training areas. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employee; addressing complaints and resolving problems; manages and maintains leave time and time cards.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in Social Work, Sociology, Psychology, Special Education, or other human services related field from four-year college or university; if lacking a four-year degree, five years of paraprofessional experience in mental health, counseling and guidance, social work, health or rehabilitation service may be substituted for the degree.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret professional journals, medical and psychological diagnostic reports, or accreditation and governmental regulations. Ability to write reports and related correspondence. Ability to effectively present information and respond to questions from consumers, families, referring agencies, and the general public.
MATHEMATICAL SKILLS:
Ability to collect data and to understand information related to data obtained.
REASONING ABILITY:
Ability to recognize and define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid FL Driver's License or valid FL ID; including proof of insurance as needed.
Maintain all required certifications needed to meet standards. First Aid, CPR, HIV/Aids and Infection Control certification, etc. should be attained within 90 days of employment and must not expire for continued employment.
Completion of required background screening as required by Florida Statutes (see HB531 | Florida Agency for Health Care Administration for more information).
OTHER SKILLS and ABILITIES:
Knowledge of theories and practices of behavioral modification.
Knowledge of medical and psychological terminology and data.
Familiarity with professional ethics related to confidentiality.
Ability to market program services to the general public and referral agency personnel. Knowledge of standards of DCAF-Developmental Services, the Commission on Accreditation of Rehabilitation Facilities (CARF), and Medicaid waiver.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions.
The noise level in the work environment is usually moderate.
$29k-35k yearly est. 10d ago
Men's Case Manager
Trinity Baptist College
Case manager job in Jacksonville, FL
The CaseManager at Trinity Rescue Mission is responsible for delivering comprehensive, structured, and long-term casemanagement services to clients participating in our established life management programs. This role includes conducting client interviews, developing individualized program plans, and providing consistent mentorship and counseling. The CaseManager must understand and respond to the unique challenges of each client's background, advocating for their access to the resources necessary to achieve self-sufficiency and long-term transformation.
Key Responsibilities:
* Interview and accept clients into appropriate programs based on eligibility and need.
* Provide structured casemanagement services tailored to each client's specific needs.
* Develop and implement individualized program plans that include clear goals and action steps.
* Conduct regular one-on-one mentoring and peer-to-peer sessions with clients to evaluate progress and address barriers.
* Maintain accurate documentation and case notes in accordance with program policies and reporting requirements.
* Advocate for clients by connecting them with necessary services, including healthcare, employment, housing, recovery support, local agencies, and education.
* Collaborate with internal staff and external service providers to ensure continuity of care and a supportive environment.
* Monitor and report client progress to program leadership; recommend program adjustments as needed.
* Maintain confidentiality, professional boundaries, and uphold the mission and values of Trinity Rescue Mission.
$29k-43k yearly est. 49d ago
Field Behavioral Health Case Manager II - Jacksonville, Florida
Elevance Health
Case manager job in Jacksonville, FL
**Location:** **Seeking candidates that reside in the Jacksonville area in Florida AND are licensed in the state of Florida.** **Field:** This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
**Travel:** 50%+ field based
**Work Shift:** Monday through Friday, 8 am to 5 pm, EST. One shift will be 10 am-7 pm EST.
Occasional weekend shift might be required.
The **Field Behavioral Health CaseManager II** is responsible for performing casemanagement by conducting in home visits and telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. Subject matter expert in targeted clinical areas of expertise working with individuals who have complex behavioral/mental health needs.
**How you will make an impact:**
+ Responds to more complex cases and account specific requests.
+ Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
+ Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment.
+ Monitors and evaluates effectiveness of care plan and modifies plan as needed.
+ Supports member access to appropriate quality and cost effective care.
+ Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.
+ Serves as a resource to other BH Case Mgrs.
+ Participates in cross-functional teams projects and initiatives.
**Minimum Requirements:**
+ Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
+ Current, active, unrestricted Florida license such as either a LCSW, LMHC, LMFT, RN (must have experience in behavioral health) or Clinical Psychologist to practice as a health professional within the scope of licensure **in the state of Florida** is required.
+ Previous experience in casemanagement in person and telephonic in coaching members with a broad range of complex psychiatric/substance abuse and/or medical disorders.
+ Managed care experience required.
**Preferred Skills, Capabilities and Experiences:**
+ Experience with complex psychiatric issues and medical disorders is highly preferred.
+ Knowledge of Social Determinants of Health (SDOH) barriers and resources is highly preferred.
+ Experience in health coaching and motivational interviewing techniques is highly preferred.
+ Experience with working in the field across multiple community settings is preferred.
+ Experience working with SMI members in the homes and or in the community is preferred.
+ Bilingual communication skills in English and Spanish strongly preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$29k-43k yearly est. 14d ago
Field Behavioral Health Case Manager II - Jacksonville, Florida
Paragoncommunity
Case manager job in Jacksonville, FL
Location: Seeking candidates that reside in the Jacksonville area in Florida AND are licensed in the state of Florida.
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Travel: 50%+ field based
Work Shift: Monday through Friday, 8 am to 5 pm, EST. One shift will be 10 am-7 pm EST.
Occasional weekend shift might be required.
The Field Behavioral Health CaseManager II is responsible for performing casemanagement by conducting in home visits and telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. Subject matter expert in targeted clinical areas of expertise working with individuals who have complex behavioral/mental health needs.
How you will make an impact:
Responds to more complex cases and account specific requests.
Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment.
Monitors and evaluates effectiveness of care plan and modifies plan as needed.
Supports member access to appropriate quality and cost effective care.
Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.
Serves as a resource to other BH Case Mgrs.
Participates in cross-functional teams projects and initiatives.
Minimum Requirements:
Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
Current, active, unrestricted Florida license such as either a LCSW, LMHC, LMFT, RN (must have experience in behavioral health) or Clinical Psychologist to practice as a health professional within the scope of licensure in the state of Florida is required.
Previous experience in casemanagement in person and telephonic in coaching members with a broad range of complex psychiatric/substance abuse and/or medical disorders.
Managed care experience required.
Preferred Skills, Capabilities and Experiences:
Experience with complex psychiatric issues and medical disorders is highly preferred.
Knowledge of Social Determinants of Health (SDOH) barriers and resources is highly preferred.
Experience in health coaching and motivational interviewing techniques is highly preferred.
Experience with working in the field across multiple community settings is preferred.
Experience working with SMI members in the homes and or in the community is preferred.
Bilingual communication skills in English and Spanish strongly preferred.
Job Level:
Non-Management Exempt
Workshift:
Job Family:
MED > Licensed/Certified Behavioral Health Role
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$29k-43k yearly est. Auto-Apply 15d ago
Case Manager, Rehabilitation Licensed Exempt
Cottonwood Springs
Case manager job in Jacksonville, FL
Facility Name: North Florida Rehabilitation Hospital
Schedule: Day Shift, Full Time
Your experience matters
North Florida Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Physical Therapist joining our team, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
The Licensed CaseManager is responsible for coordinating the interdisciplinary care plan, discharge planning, and patient progress communication within the inpatient rehabilitation setting. This role serves as a liaison among patients, caregivers, and the healthcare team to ensure timely and effective care transitions.
Essential Functions:
Strong communication and coordination skills required.
Ability to manage complex cases and work collaboratively with medical and non-medical staff.
Why join us...
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for…
Education & License: Licensure required as a Registered Nurse, Social Worker, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Speech-Language Pathologist.
Certifications: Certification in CaseManagement or Rehabilitation Nursing preferred (e.g., CCM, ACM, RN-BC, ARN).
Experience: Minimum of 2 years of experience in social work or casemanagement in an inpatient setting preferred; acute rehabilitation hospital experience strongly preferred.
Skills: Effective oral and written communication in English; additional languages preferred. Proficiency in Microsoft Office applications required.
Connect with a Recruiter
Not ready to complete an application, or have questions? Please contact Erika Jones by emailing at ********************************.
EEOC Statement
“North Florida Rehabilitation Hospital is an Equal Opportunity Employer. North Florida Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$29k-43k yearly est. Auto-Apply 15d ago
Men's Case Manager
Trinity Ministries of Jacksonville Florida
Case manager job in Jacksonville, FL
The CaseManager at Trinity Rescue Mission is responsible for delivering comprehensive, structured, and long-term casemanagement services to clients participating in our established life management programs. This role includes conducting client interviews, developing individualized program plans, and providing consistent mentorship and counseling. The CaseManager must understand and respond to the unique challenges of each client's background, advocating for their access to the resources necessary to achieve self-sufficiency and long-term transformation. Key Responsibilities:
Interview and accept clients into appropriate programs based on eligibility and need.
Provide structured casemanagement services tailored to each client's specific needs.
Develop and implement individualized program plans that include clear goals and action steps.
Conduct regular one-on-one mentoring and peer-to-peer sessions with clients to evaluate progress and address barriers.
Maintain accurate documentation and case notes in accordance with program policies and reporting requirements.
Advocate for clients by connecting them with necessary services, including healthcare, employment, housing, recovery support, local agencies, and education.
Collaborate with internal staff and external service providers to ensure continuity of care and a supportive environment.
Monitor and report client progress to program leadership; recommend program adjustments as needed.
Maintain confidentiality, professional boundaries, and uphold the mission and values of Trinity Rescue Mission.
$29k-43k yearly est. 48d ago
Integrated Services Case Manager
Sulzbacher Center 4.1
Case manager job in Jacksonville, FL
Job Title: Integrated Services CaseManager Department: Health Services Reports To: MHOP Manager FLSA Status: Non-exempt Hours: Full-Time The primary role of the Integrated Services CaseManager is to provide intensive casemanagement mental illness, substance abuse and/or co-occurring disorders enrolled in the mental health jail diversion program, the Mental Health Offenders Program (MHOP) and Project for Assistance in Transition from Homelessness (PATH) program. The Integrated Services CaseManager will promote independence and quality of life through the coordination of appropriate services and the provision of on-going support as needed by the client. The role of the Integrated Services CaseManager is important in coordinating required and needed services from across service systems (i.e., mental health, criminal justice, developmental services, and addictions). Casemanagers fulfill a vital function for consumers by working with them to realize personal recovery goals.
.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Interacts directly with clients and provides casemanagement services
Conduct home visits with clients
Outreach to clients wherever required
Interacts and provides housing casemanagement services to clients
Work closely and develop relationships with Urban Rest Stop, Ability Housing, Jacksonville Housing Authority, and other housing resources/agencies
Provides accurate information about available assistance and completes necessary referrals
Refers clients to appropriate programs for assistance
Enter all data into Client Track and Athena (EHR)
Works collaboratively with the team to complete required reports in order to document program performance outcome measures in Excel
Work closely with the closely with the Correctional system, Behavioral Health, Medical and Housing Program staff in determining the clients' needs in order to achieve their goals
Assist clients in building social skills in the community that will enhance positive relationships
Attend staff development trainings and meetings as directed
Participation in weekend coverage schedule
Cross training with other roles
All other duties as assigned
RESIDENTS, GUEST, AND INTERNAL CUSTOMER FOCUS:
The Integrated Services CaseManager is sensitive to emotional, spiritual and practical needs of consumers, guests and staff members in all interactions. Provides positive feedback and comments about the quality of work and effort that has been offered by consumers and coworkers. Adjusts priorities and schedule to meet specific client needs. Reports and/or corrects problems related to safety, cleanliness and comfort of clients and work areas. Universal Precautions and Infection Control techniques are followed. Understands their own role in facility safety plans and procedures related to fire, weather and other disasters.
EDUCATION AND EXPERIENCE:
A Bachelor's Degree in Human Services preferred
Able to work a flexible schedule
2 years experience working in the mental health or human services field
Ability to establish cooperative working relationships with clients, colleagues, community partners, and volunteers
Ability to interact with people from diverse cultural and racial backgrounds
Excellent customer service skills
Excellent interpersonal skills, leadership skills, and ability to work independently in a fast-paced environment
Ability to manage and de-escalate crisis situations
Working knowledge of community resources
Good computer skills needed
Valid Driver's License and ability to travel
Acceptable annual Motor Vehicle Record check
Adhere to required insurance coverage levels (Bodily Injury & Property Damage Liability: $100,000 each person; $100,000 each accident) if driving a personal vehicle for work-related purposes
Ability to pass a Level II Background Screening
$32k-42k yearly est. 60d+ ago
Case Manager (FULL TIME)
Community Senior Services Inc.
Case manager job in Jacksonville, FL
The position provides potential and existing clients with a thorough assessment of their current situation (demographics, mental and physical health, nutrition status, health conditions, caregiver status, social resources, and environment). The casemanager develops, along with the client and/or caregiver, a comprehensive care plan that links the specific needs of the client to the appropriate resources (both formal and informal), with the agency itself and throughout the Duval County community. The needs of the client are monitored as required by the State Department of Elder Affairs. Care plans are modified as needed to meet the changing needs of the client.
This position will report to our Duval Office and assigned caseloads will be predominately in Duval County.
Job Type : Full-time
Pay : $19.75 per hour
Benefits :
401(k)
Dental insurance
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
Schedule :
8-hour shift
Monday to Friday
Work Location : In person
Qualifications/Requirements:
Bachelor's degree from an accredited college or university in social work, sociology, psychology, or other related fields.
Must have a valid Florida driver's license.
Must use personal vehicle to drive to clients' homes.
Must have excellent communication, organization and computer skills.
Previous experience in social work training and/or gerontology a plus.
Knowledge of Medicare and Medicaid programs a plus.
Requires a valid Florida driver's license, auto insurance and use of personal vehicle.
Must submit to Level 2 background screening, drug testing and National Sex Offender Public Registry screening.
Essential Functions:
Assesses client need for services through home visits using the DOEA 701B.
Develops a care plan (DOEA Form 203A) to meet the service needs identified in the DOEA 701B.
Arranges and develops a formal agreement for the provision of those services through a Service Purchase Order (SPO).
Serves as the coordinator for all delivered services to clients and regularly communicates and monitors service delivery to assess the clients progress on outcome goals and need for change.
Arranges support services for caregivers when appropriate and counsels with them regarding the stresses of being a caregiver.
Documents case history in the client case file. Works with the case aide to keep the files up-to-date.
Reassess the client through phone calls and (at minimum) semi-annual home visits, according to established assessment procedures and makes changes to the care plan, with client consent, as needed.
Terminates clients when service needs are achieved, services are no longer appropriate, or client requests termination.
Completes weekly billing in the ServTracker System of all time spent assisting the client.
Other Duties and Responsibilities
Assists applicants, in need of assistance with applications for other community resources.
Attends meetings and trainings as required.
Other duties as assigned by Supervisor.
Working Conditions/Physical Requirements:
Business hours are Monday through Friday, 8:30 a.m.- 5:00 p.m.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Must be able to remain in a stationary position 50% of the time.
Requires sitting at a computer for up to 8 hours.
The person in this position frequently communicates with clients who have inquiries or questions. Must be able to exchange accurate information in these situations.
Frequently works in outdoor weather conditions. Frequently in client home settings.
Anyone with these skills that are interested in a challenging and highly rewarding work experience where every day provides an opportunity for growth is encouraged to submit a resume.
AGING TRUE IS AN AFFIRMATIVE ACTION EMPLOYER
AGING TRUE IS AN EQUAL OPPORTUNITY EMPLOYER
AGING TRUE IS A DRUG-FREE WORKPLACE
$19.8 hourly Auto-Apply 12d ago
Case Manager (On-site)
Farah & Farah 4.4
Case manager job in Jacksonville, FL
Farah & Farah is the leading personal injury law firm in Southeast Georgia and Northeast Florida, founded on principles of integrity, hard work, and a commitment to our clients. Based in the heart of downtown Jacksonville, we have successfully recovered millions for those we represent. Our exceptional focus on client care is what truly sets us apart from other firms.
Responsibilities: As a Pre-Suit CaseManager, you will be responsible for gathering essential documents and evidence related to claims and negotiating settlement offers. You will collaborate with your team to draft demand letters and facilitate negotiations.
Manage and negotiate cases with insurance companies
Effectively handle a full caseload
Supervise a dedicated full-time legal assistant
Maintain regular communication with clients
Open new files and establish initial client contact, ensuring ongoing communication
Conduct thorough investigations for each case, gathering and analyzing relevant information, and entering data into the ATO database
Verify insurance coverage and liability issues, maintaining contact with insurance providers
Oversee client medical care while communicating with both clients and medical professionals
Schedule medical appointments and explain procedures and related documentation to clients
Continuously monitor case status and review medical records
Organize and maintain case files in preparation for demand writers
Qualifications:
Strong organizational skills with the ability to manage time and prioritize multiple tasks
Excellent verbal and written communication skills
Ability to empathize and interact effectively with clients during challenging times
Determination to achieve the best outcomes for clients
Passionate and prideful approach to your work
Strong problem-solving skills and attention to detail
Consistent attendance, reliability, and integrity
Bilingual skills are a plus!
We Offer:
Medical, Dental, and Vision Insurance
Paid Vacation and Holidays
Short and Long Term Disability
Life Insurance
401(k) with Matching Contributions
Schedule:
8-hour shifts
Day shift, Monday to Friday
Onsite in a professional office setting
Equal Opportunity Statement: Farah & Farah is dedicated to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
E-Verify: We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm your eligibility to work in the U.S. If E-Verify cannot confirm your authorization, we will provide written instructions and the opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to resolve the issue before any employment actions are taken. E-Verify will only be utilized once you have accepted a job offer and completed the I-9 Form.
$31k-40k yearly est. Auto-Apply 60d ago
Case Manager
Youth Opportunity Investments, LLC 4.2
Case manager job in Hastings, FL
CaseManager - Youth Behavioral Health Job Type: Full-Time | Monday-Friday Pay: $45,000 based on experience Schedule: Primarily weekdays with flexibility for program needs
About Youth Opportunity & Deep Creek Youth Academy
Deep Creek Youth Academy accommodates 117 males aged 12-19 across multiple overlay programs-including IMH, CMH, SAOS, MHOS, BDD/DD, and medically complex care. Delivered within a trauma‑informed, 24/7 residential setting, youth receive individualized clinical services such as Skill Streaming, Living in Balance, MRT, and Impact of Crime, alongside therapeutic recreation, life skills training, and restorative justice. Onsite nursing, psychiatric care, licensed dietitian meals, incentive systems, and Youth Advisory Board input foster engagement. Length of stay is tied to treatment progress, criminogenic risk reduction, and readiness to reintegrate
Benefits
• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with Immediate Vesting
• Paid time off (PTO) and holidays - Earn 4 hours of PTO every pay period
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment
About the Role
As a CaseManager, you will work under the clinical supervision of a licensed mental health professional to deliver casemanagement services for youth in care. You will coordinate treatment activities, facilitate communication between stakeholders, and help youth and families prepare for successful reintegration into their communities.
Key Responsibilities
• Provide casemanagement services, including communication with youth, families, and Juvenile Probation Officers
• Complete or coordinate required mental health and substance abuse assessments
• Develop and update treatment plans, aftercare plans, performance summaries, and discharge summaries
• Support data collection for post-release tracking and outcomes
• Serve as liaison between the program, DJJ, families, and external agencies
• Prepare families for visitation, home leave, aftercare, and group/family meetings
• Connect youth and families to appropriate community resources
• Participate in internal audits and reviews to ensure policy compliance
Qualifications
Required:
• Bachelor's degree in counseling, social work, psychology, rehabilitation, or related human services field
• Valid driver's license and ability to pass background checks
• Emotionally and physically able to engage in youth activities and program duties
Preferred:
• Two years of experience working with youth with emotional or substance use challenges
• Experience in juvenile justice, Medicaid-funded environments, or group facilitation
• Familiarity with treatment planning, case documentation, and family engagement strategies
Apply Today
Make a difference with us. Apply through Indeed or visit *************************
Youth Opportunity is an Equal Opportunity Employer.
$45k yearly 3d ago
Case Manager - Palatka Residential
Stewart-Marchman-Act Behavioral Healthcare
Case manager job in Palatka, FL
Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave and Paid Holidays * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)
Essential Job Functions:
* Serving children and adults identified within the scope of the CCBHC criteria ie individuals with severe mental illness(SMI), substance use disorder(SUD), children and adolescents with severe emotional disturbances (SED); individuals with co-occurring disorders (COD) and those experiencing a mental health or substance use related crisis.
* Completes assessments and service plans that assist clients in developing goals and addressing areas of need and reviews the assessments and service plans according to program guidelines.
* For children and adolescents, this plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents, and other pertinent parties.
* Completes authorizations and re-authorizations as required by program guidelines.
* Participates in client treatment planning and case review with other client care providers including but not limited to CPC, DCF, dependency, juvenile detention services as it relates to children and adolescents.
* Documents service activity in SMA's EMR, and ensures the medical record is up to date, accurate, and meets all documentation standards in accordance with program requirements.
* Coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered.
* Executes linkages identified on the service plan and monitor progress of service delivery according to program guidelines.
* Facilitates client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health and substance use services.
* Assists clients with identifying financial assistance options for medications and other medical needs.
* Assists clients with developing natural resources and making contact with social support networks.
* Helps clients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
* Communicates clients' progress by conducting/attending interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; and identifying treatment influences.
* Provides limited crisis intervention under appropriate supervision.
* Reports any concerns regarding the health, safety, or well-being of a client to the appropriate authority.
* Facilitates access to and/or coordinates transportation for clients in order to execute linkages identified on the service plan.
* Maintains an awareness of proper safety procedures and guidelines and applies these in performing daily activities and tasks.
* Provides administrative support and performs general office duties such as answering the phone, communicating with internal and external customers, and cleaning as required by program.
* Adheres to professional standards as outlined by protocols, rules and regulations.
* Additional duties may be required as per specific program guidelines.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education and/or Experience: High School Diploma required. Bachelor's Degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or other related human services field preferred; a minimum of one year of full time or equivalent experience working with the target population preferred. A Bachelor's Degree from an accredited university or college in a discipline other than previously noted will be considered if the candidate has three years of full time or equivalent experience working with the target population. Preferred experience working with both children and adult populations.
Knowledge/Skills/and Abilities:
* Skill in time and organizational management; ability to complete work under strict time lines, while maintaining flexibility to assist with client issues/concerns.
* Ability to quickly assess situations and use sound judgment in diffusing potentially risky situations; ability to identify services needed by clients during the rehabilitation process.
* Ability to follow both oral and written instructions and complete tasks as instructed.
* Ability to express oneself clearly and concisely both orally and in writing.
* Ability to prepare clear and concise written reports.
* Ability to communicate clearly with clients to develop a supportive and trusting relationship.
* Ability to establish and maintain effective working relationships with co-workers, medical and clinical professionals, educational systems, court systems, and the general public.
* Knowledge of community resources.
* Knowledge concerning current information in the area of mental illness and substance abuse and treatment and related behavioral problems specific to the age and population served.
* Knowledge of managed care environment and different payer sources.
Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required.
Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary.
Application: This class specification is intended to identify the class and illustrate the kinds of duties that may be assigned to its incumbents. It should not be interpreted as describing all of the duties whose performance may ever be required of such an employee or be used to limit the nature and extent of assignments such individuals may be given.
$32k-39k yearly est. 19d ago
Case Manager-Homeless Services
Mission House 3.1
Case manager job in Jacksonville Beach, FL
Hours: 40 hours/week, Monday - Friday
Pay: $40,000.00 annually
Benefits: Paid holidays, vacation, and sick time; partial employer-sponsored medical insurance; employee-paid dental and vision insurance available
Position summary:
The CaseManager works on-site, providing crisis casemanagement to individuals who are homeless in the Jacksonville Beaches area. The CaseManager provides ongoing casemanagement, crisis intervention, and resources and referrals, while maintaining complete and accurate client records supportive of the mission and vision of Mission House.
The CaseManager is aware of emotional and practical needs of clients and staff members in all interactions, offering positive and constructive feedback regarding quality of work and effort of clients and coworkers. The employee adjusts priorities and schedules to meet specific client, program, and agency needs. All universal precautions and infection control techniques are followed, and employee reports and/or corrects any safety, cleanliness and comfort issues of clients, staff or volunteers. The employee understands and demonstrates their own role in facility safety plans and procedures for emergencies.
Position responsibilities:
Conduct meetings to assess needs, identify immediate barriers and provide necessary services, referrals and resources, as needed.
Meet with enrolled clients daily during Mission House walk-in hours to provide casemanagement such as, but not limited to, assisting clients in obtaining IDs, birth certificates, bus passes, providing budgeting assistance, connection to resources, to facilitate housing, employment or otherwise provide immediate needs assistance.
Utilize and submit CoC/Mission House forms and documentation to obtain financial assistance for clients.
Have knowledge of and utilize Evidence-Based Practices in service delivery, such as intensive casemanagement, Motivational Interviewing, Harm Reduction, Critical Time Intervention, and Housing First.
Enter complete case notes and services in ClientTrack Homeless Management Information System (HMIS) and utilize Mission House forms for submission to Program Director to complete monthly reports.
Utilize and submit appropriate forms and documentation to report on all activities
Maintain confidentiality of all staff, clients, patients, volunteers, donors, and their information
Collaborate with Mission House Crisis Care team, other Mission House programs, and partner agencies, as needed, to ensure client needs are met and mission is achieved
Participate in conferences, workshops, special projects and staff meetings, as assigned.
Represent Mission House professionally and assist during Mission House events, as directed.
Perform all other duties, as assigned, to meet organizational goals
$40k yearly 21d ago
Case Manager Level IV- Unit 031
Community Partnership for Children 3.8
Case manager job in Palatka, FL
CaseManager Level IV Salary Range: $52,500.00+ DOE Exempt/Non-Exempt: Salary Exempt Employment Type: Full Time To identify and assess child and family needs and evaluate, coordinate and ensure necessary services are provided; provide in-home services to clients; assist and counsel individuals and families by using such activities as delineating alternatives, helping to articulate goals and providing needed information.
PRINCIPAL DUTIES AND RESPONSIBILITIES
CaseManager Level 4 - Criteria/Special functions
* Ability to lead and facilitate staff meetings
* Will provide mentoring for Level 2 and 3 CaseManagers
* Will act as Unit Supervisor in his/her absence or during a vacancy
* Will have successfully demonstrated the ability to critique and provide corrective feedback to other staff for Judicial Reviews and Case Plans
* Will be able to attend staffings for reunification/unsupervised visits
* Will act as team leader for special projects as requested
ESSENTIAL FUNCTIONS:
* Provide casemanagement services (information, plan referrals and linkages).
* Develop and maintain case records and service documentation according to contract and Community Partnership for Children standards (family assessments, case plans, chrons, JRSSR's, etc.).
* Consistently document case activities in FSFN within 24 hours of the event.
* Complete all required court reports and submit within established deadlines.
* Testify in court as necessary.
* Monitor quality of care by conducting face-to-face home/residential visits of the child every 30 days.
* Coordinate services with other professionals and paraprofessionals.
* Conduct community outreach as needed.
* Provide and/or arrange for transportation of clients to appointments, community agencies, etc., as needed.
* Conduct monthly face-to-face visits with parents of children in Out of Home Care (OHC) to discuss case plan progress.
* Provide and/or refer families to services, understand and use information from service providers, psychological reports and psychosocial evaluations.
* Conduct child safety assessments.
* Serve as on-call casemanager after hours as assigned and determine and respond to immediate risk and needs of child.
* Arrange for emergency placement for children at risk.
* Explain rights and responsibilities to children and family members.
* Provide/coordinate support to foster homes and relative/non-relative placements.
* Provide post placement planning and services.
* Participate in the quality improvement.
This list of essential functions is not intended to be exhaustive. Community Partnership for Children reserves the right to revise this as needed to comply with actual job requirements.
EXPERIENCE/PERFORMANCE REQUIREMENTS (Knowledge, skills and abilities):
* Excellent assessment skills and intervention strategies
* Ability to identify environmental stressors
* Ability to observe and report accurately on the functioning of individuals and families
* Ability to handle confidential information appropriately
* Strong verbal and written communication skills
* Knowledge and respect of socio-cultural characteristics of service population
* Ability to make home visits and to travel
* Ability to set appropriate limits and boundaries with clients
* Knowledge of community resources
* Ability to work flexible hours as required
* Knowledge of professional ethics relating to child protection and counseling
* Skill in employing family-centered practice
* Ability to use and proficiency in computer software applications
* Ability to act decisively when necessary to protect clients
* Will demonstrate ability to initiate and carry out teamwork functions.
* Will have attained full credentials from the Florida Certification Board.
* Will have successfully demonstrated the ability to use creative thinking to solve complex problems.
* Two years casemanagement experience, preferred
* No written counseling statements within the last 2 years, preferred.
* Willing to provide mentoring to level 2 and 3 CM's with a positive team approach attitude
* Must attend SFE (Supervising for Excellence) Training within one year of position start date, preferred.
EDUCATION REQUIREMENTS:
* Bachelors degree from an accredited college or university in human services related field and attainment Child Welfare Credentials
LICENSES AND CERTIFICATIONS
* Possess a current Background Clearance Screening Letter as required by DCF; and successfully complete the background screening requirements for Community Partnership for Children.
* If local travel is required, a Valid Florida driver's license and documentation of current automobile insurance, with $100,000/$300,000 bodily injury liability limit, is required
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Employee will work in an office/clerical environment. The employee will work predominantly seated with recurrent need to walk, stand, and bend from the waist. Occasional light lifting, stooping, and climbing may be required. Occasional local travel.
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. This job description should not be construed to constitute contractual obligations of any kind or a contract of employment between Community Partnership for Children and any employee. Employment at Community Partnership for Children is "at-w
$28k-34k yearly est. 4d ago
Oncology Case Manager
Ackerman Cancer Center 4.0
Case manager job in Jacksonville, FL
BE APART OF THE ACKERMAN ADVANTAGE!
Ackerman Cancer Center,the pioneering leader in cancer treatment, is seeking a dedicated and skilled Patient Relations Coordinator to join our team. With the distinction of beingthe only physician-owned proton center in the world, we are committed to providing innovative andpatient-centric care.
At Ackerman CancerCenter, we believe in a work-life balance, ensuring your personal andprofessional fulfillment (NO HOLIDAY OR WEEKEND HOURS).
Additionally, we are delighted to offer a comprehensive benefitspackage that includes medical, dental and vision coverage, as well as voluntarybenefits, a 401k retirement plan, tuition reimbursement and generous paid timeoff (PTO).
Position Overview
The Oncology CaseManager at Ackerman Cancer Center is responsible for coordinating and managing the care of oncology patients throughout their cancer treatment and beyond at each Ackerman Cancer Center location. The Oncology CaseManager will work closely with the physician team, nurses, and other members of the healthcare team to ensure that the patient's needs are met in a timely and compassionate manner. This position is also responsible for providing education and support to the patient, family members, and other healthcare providers throughout the patient's cancer journey.
Essential Job Functions
Partner with the Oncology Social Worker in patient navigation efforts which includes referrals to appropriate community resources (both local and national) that provide quality information, financial assistance and psychosocial support.
Assist patients through any application process such as Medicaid, ACC Foundation, JTA, Transportation Assistance, Hope Lodge, and Nutritional Assistance Program and other funding sources for care.
Manage all transportation and lodging efforts.
Manage all dental clearances and home health requests.
Fulfill SSDI requests in a timely manner.
Prepare agendas, talking points and casemanagement evaluation for weekly patient care meetings.
Collaborate with the Oncology Social Worker to identify the need for patient support programs and refer patients to ACC programs.
Assist the Oncology Social Worker organize and plan patient support groups and BEAM team meetings.
Collaborate with the Oncology Social Worker and other clinic team members regarding the nutrition assistance program.
Partner with Community Relations team to organize events for patients.
Assist patients with ACF applications
Assist patient with economic needs through our foundation
Skills Needed
Detailed oriented
Excellent follow-up
Ability to think critically and make independent decisions
Strong interpersonal skills
Multi-tasking abilities
Strong advocacy skills
Requirements
Required
Obtain a bachelor's degree in psychology, Sociology, Social Work, or other related field
Strong interpersonal skills and the ability to communicate effectively
Strong organizational and follow-through skills
Proficiency in MS Office
Ability to multi-task and handle diverse responsibilities
$34k-49k yearly est. Auto-Apply 60d+ ago
Aftercare Case Manager
Sulzbacher Center 4.1
Case manager job in Jacksonville, FL
Summary The role of the Aftercare CaseManager is to provide services to clients that move into stable housing and increase client education about aftercare resources. The Aftercare CaseManager provides support, guidance, linkage to resources and life skills classes as needed to clients in the Aftercare Program. Working with clients to foster independence and maintains stable housing, the Aftercare CaseManager helps ensure clients do not return to homelessness. The Aftercare CaseManager works cooperatively with community partners and other community agencies to gain and maintain access to the current community resources available for clients to make certain clients have all essential items to maintain stable housing. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop partnerships and form cooperative networks with community service providers.
Visit clients at least monthly and document progress for each Aftercare client in Client Track
Maintain all charts and records according to established standards for PSG
Assist clients with needed items
Participate in departmental and center-wide quality assurance initiatives
Participate in staff meetings, in-service training and workshops as deemed appropriate by the Aftercare Manager
Represent the Center to the community from time to time as instructed by the Aftercare Manager
All other duties as assigned
Resident, Guest and Internal Customer Focus The Aftercare CaseManager is sensitive to emotional, physical and practical needs of res ident, family's guests and staff members in all interact ions. Provides positive feedback and comments about the quality of work and effort that have been offered by residents, families, and coworkers. Adjusts priorities and schedules to meet specific customer need s. Rep01is and/or corrects problems related to safety, cleanliness and comf011 of resident and work areas. Understands own role facility safety plans and procedures related to fire, weather and other disasters is demonstrated. Position Description EDUCATION and/or EXPERIENCE
Bachelor's Degree in Social Work or other helping profession or high school diploma with 3 years' experience in a helping profession
CPR certification (or ability to obtain)
Prior experience in casemanagement, housing casemanagement, or experience providing direct services to vulnerable client populations is a plus
Prior experience working with the homeless population is preferred
Strong computer skills; Client Track / HMIS experience a plus
Ability to establish cooperative working relationships with guests, colleagues and volunteers
Ability to interact with people from diverse culture and racial backgrounds
Excellent customer service skills
Excellent interpersonal skills and ability to work independently in a fast-paced environment
Ability to manage and de-escalate crisis situations
Working knowledge of community resources
Physical/Mental Demands and Working Conditions
Personal car and valid Florida driver's license
Acceptable annual Motor Vehicle Record check
Adhere to required insurance coverage levels (Bodily Injury & Property Damage Liability: $100,000 each person; $100,000 each accident) if driving a personal vehicle
for work-related purposes
Ability to pass a Level II Background Screening
Physically able to work in a fast-paced multitasked environment
Work various shifts and weekends as required to ensure that casemanagement services
are adequately administered and accessible to clients.
Ability to travel
Works in shelter setting
$32k-42k yearly est. 18d ago
Case Specialist - Consumer Law (On-site)
Farah & Farah 4.4
Case manager job in Jacksonville, FL
Farah & Farah is a client-focused personal injury law firm that has been serving communities throughout Florida and Georgia for over 40 years. We are dedicated to providing exceptional legal representation and compassionate client care. Our team operates with integrity, professionalism, and a deep commitment to justice for the injured.
The Consumer Law Case Specialist is responsible for managing the day-to-day handling of consumer law cases from intake through closing. This role involves working closely with clients and other parties to ensure all case elements are organized and progress smoothly. The ideal candidate is detail-oriented, highly organized, and committed to delivering excellent client service.
Key Responsibilities:
Manage a caseload of consumer law claims under the supervision of a department manager and attorney
Serve as the primary point of contact for clients, providing updates and answering case-related questions
Collect, review, and organize medical records, employment information, and other case documentation
Monitor case timelines and ensure all deadlines are met
Prepare and submit required documentation to appropriate parties
Maintain accurate and up-to-date information in the casemanagement software
Collaborate with legal assistants and other team members to ensure seamless case progression
Qualifications:
2+ years of experience in a legal field preferred
Excellent communication and organizational skills
Ability to manage multiple tasks and prioritize effectively
Proficiency with legal casemanagement software
High level of attention to detail and professionalism
Bilingual (English/Spanish) is a plus
Benefits:
Competitive compensation
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Opportunities for advancement within a growing firm
Supportive and collaborative team environment
Schedule:
Full-time, 8-hour shifts
Monday to Friday
Onsite in a professional office setting
Equal Opportunity Statement:
At Farah & Farah, we believe in creating an inclusive workplace where everyone feels valued. We are an equal opportunity employer and prohibit discrimination and harassment of any kind, ensuring a respectful environment for all.
E-Verify:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm your authorization to work in the U.S. If E-Verify cannot confirm your authorization, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to begin resolving the issue before any action can be taken against you, including termination of your employment. Employers may only use E-Verify once you have accepted a job offer and completed the I-9 Form.
$45k-55k yearly est. Auto-Apply 60d+ ago
HUMAN SERVICES WORKER II - 60009935
State of Florida 4.3
Case manager job in Macclenny, FL
Working Title: HUMAN SERVICES WORKER II - 60009935 Pay Plan: Career Service 60009935 Salary: $35,578.92 annually/$1368.42 bi-weekly Total Compensation Estimator Tool
Human Services Worker II
Department of Children and Families
Northeast Florida State Hospital
Macclenny, Florida
Open Competitive
Vacancies in Civil Services
Evening and Night Shift positions will receive a $3.00 per hour shift differential
This posting will be used to fill Civil position vacancies in Career Service
Current employees will be compensated in accordance with the DCF salary policy.
What you will do:
This is work responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. As a Human Services Worker II you will treat people in a respectful manner that preserves their dignity and rights and maintain a professional caregiver relationship with people served.
How you will make an impact:
The incumbent is responsible for preserving the rights, safety and security of people served by observing them:
* At all times to learn what type of environment and interactions make them feel safe, secure and calm and to identify distressful stimuli or triggers:
When providing ward coverage.
When escorting to and from activities and appointments to ensure that they arrive safely.
During meals to monitor intake and ensure that they don't choke or trade food.
When a person served is placed on special observation status to address dangerous or high risk behaviors.
When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise.
Communicating with them:
* At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns.
When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns.
Intervening:
* To separate them from distressful stimuli and assist in resolving conflict.
* To ensure that people served are not neglected, abused or exploited; or to ensure that it is reported to the abuse hotline if they are.
* To ensure safety during medical or disaster emergencies.
* To ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints.
Qualifications:
* Must be 18 years of age at time of hire.
* Six months of experience working in a medical, psychiatric, nursing, or childcare setting, customer service experience or in working with developmentally disabled persons; or in working in a correctional facility OR college or vocational/technical training from an accredited institution at the rate of 15 semester, 22 quarter or 360 classroom hours; OR do you possess a current State of Florida Certified Nursing Assistant (C.N.A.) license.
* Ability to attend a 1 - 2-week mandatory training course that will include completion of a CPR certification. This training could be scheduled during day, weekend, and evening hours.
Special Notes:
Pay: $33,579.00 annually/$1,291.50 bi-weekly. 5% Additive dependent on unit assigned
Physical agility requirements for Direct Care Staff:
* Must be able to ambulate up and down a stairwell.
* Must be able to assist with evacuation of persons served during an emergency situation.
* Must have normal vision and hearing, including use of corrective devices.
* Must be able to work with or around cleaning chemicals and supplies.
* Must be able to do repetitive movements with arms, hands, neck and head.
* Must be able to demonstrate competency, as appropriate, in all areas of training, some of which requires physical activity such as;
CPR and MANDT
Must be able to bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances.
Must be able to physically operate all equipment necessary to do job tasks.
Must be able to lift and carry 20 pounds.
Must be able to sit and/or stand for one hour without a break.
Must be able to work 16 hour shifts on occasion.
Must be able to remain alert while on duty.
Must be able to drive an EZ Go or vehicle if job essential
Knowledge, Skills, and Abilities:
* Service Planning: Participates in service planning and ensures adherence to plans.
* Daily Living Skills: Works with resident to ensure completion of daily living activities.
* Crisis Management: Maintains a safe environment by proactively using verbal and non-verbal communication and intervention skills in accordance with our non-coercive strategies and trauma-informed care.
* Documentation: Documents information factually and objectively.
* Observation, Assessment, & Monitoring: Provides safe and supportive observations, accurate assessments and effectively monitoring residents as assigned.
* Escort & Transport: Escorts and transports residents to appointments, activities, etc.
* Activities: Provides group and leisure activities.
* Advocacy: Advocates for residents' recovery.
* Build Relationships: Builds and maintains appropriate relationships and interactions with residents, families, providers, co-workers.
Candidate Profile (application) must be completed in its entirety.
* When applying, attach required education, certification, or licensure.
* Include supervisor names and phone numbers for all periods of employment.
* Account for and explain any gaps in employment so that the hiring process is not delayed.
* Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
* It is unacceptable to use the statement "See Resume" in place of entering work history.
* If you experience problems applying online, please call the People First Service Center at **************.
Additional Information/Requirements
* This position will require night, weekend, and holiday work; including working on scheduled off duty days and various shifts. This position has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.
* The incumbent in this position will work with residents who have been charged with felony offenses and may have psychiatric disorders.
* The incumbent in this position will assist residents in completing oral care, bathing, and showering as well as driving them to facilities and medical appointments etc.
* If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
* The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
* Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
DCF Mental Health Treatment Facilities are tobacco free.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits.
For a more complete list of benefits, visit *****************************
Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Where you will work:
Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team!
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. To learn more please visit ******************************
SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* We hire only U.S. citizens and lawfully authorized alien workers.
BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department.
Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications.
No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
How much does a case manager earn in Jacksonville, FL?
The average case manager in Jacksonville, FL earns between $24,000 and $52,000 annually. This compares to the national average case manager range of $30,000 to $61,000.
Average case manager salary in Jacksonville, FL
$36,000
What are the biggest employers of Case Managers in Jacksonville, FL?
The biggest employers of Case Managers in Jacksonville, FL are: