What is a Case Manager

We know what you're thinking. What kind of case are we talking here? Trial case? Case of measles? Briefcase? Well, actually a case manager is none of that. But it is someone who meets with clients to discuss their comprehensive health needs.

It's not like going to the doctor's office, though. With a case manager, there's a process. This includes assessment, planning, facilitation, care coordination, evaluation and advocacy. Case managers work under the theory that everyone benefits when an individual is able to reach an optimal level of wellness and capability. So if you're ready to help everyone bring their A-game, then you should pursue a career as a case manager.

There is more than meets the eye when it comes to being a Case Manager. For example, did you know that they make an average of $19.35 an hour? That's $40,255 a year!

Between 2018 and 2028, the career is expected to grow 11% and produce 81,200 job opportunities across the U.S.

What Does a Case Manager Do

There are certain skills that many Case Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Emotional skills, Communication skills and Interpersonal skills.

Learn more about what a Case Manager does

How To Become a Case Manager

If you're interested in becoming a Case Manager, one of the first things to consider is how much education you need. We've determined that 63.6% of Case Managers have a bachelor's degree. In terms of higher education levels, we found that 14.2% of Case Managers have master's degrees. Even though most Case Managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Case Manager. When we researched the most common majors for a Case Manager, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Case Manager resumes include Master's Degree degrees or High School Diploma degrees.

You may find that experience in other jobs will help you become a Case Manager. In fact, many Case Manager jobs require experience in a role such as Staff Nurse. Meanwhile, many Case Managers also have previous career experience in roles such as Internship or Registered Nurse.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Aetna Jobs (298)
  2. Anthem Jobs (220)
  3. Humana Jobs (235)
  4. Liberty Mutual Insurance Jobs (525)
  5. Molina Healthcare Jobs (253)
Average Salary
$40,255
Average Salary
Job Growth Rate
11%
Job Growth Rate
Job Openings
74,127
Job Openings
resume document icon

Don't Have A Professional Resume?

0 selections

Case Manager Career Paths

Top Careers Before Case Manager

Top Careers After Case Manager

Case Manager Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Case Manager

Case Managers in America make an average salary of $40,255 per year or $19 per hour. The top 10 percent makes over $54,000 per year, while the bottom 10 percent under $29,000 per year.
Average Salary
$40,255
Find Your Salary Estimate
How much should you be earning as an Case Manager? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.
See More Salary Information

Calculate your salary

Use Zippia's Salary Calculator to see how your pay matches up.

12 Case Manager Resume Examples

Learn How To Write a Case Manager Resume

At Zippia, we went through countless Case Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Case Manager Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Aetna Jobs (298)
  2. Anthem Jobs (220)
  3. Humana Jobs (235)
  4. Liberty Mutual Insurance Jobs (525)
  5. Molina Healthcare Jobs (253)

Choose From 10+ Customizable Case Manager Resume templates

Zippia allows you to choose from different easy-to-use Case Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Case Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume
Case Manager Resume

Case Manager Demographics

Case Manager Gender Statistics

female

76.6 %

male

23.4 %

Case Manager Ethnicity Statistics

White

80.9 %

Hispanic or Latino

9.1 %

Black or African American

6.7 %

Case Manager Foreign Languages Spoken Statistics

Spanish

75.5 %

French

7.0 %

Arabic

2.3 %
Job Openings

Find the best Case Manager job for you

0 selections
0 selections

Case Manager Jobs You Might Like

Case Manager Education

Case Manager Majors

15.9 %

Case Manager Degrees

Bachelors

63.6 %

Associate

15.5 %

Masters

14.2 %

Top Colleges for Case Managers

1. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition
$6,798
Enrollment
31,503

2. University of North Carolina at Chapel Hill

Chapel Hill, NC • Private

In-State Tuition
$8,987
Enrollment
18,946

3. San Jose State University

San Jose, CA • Private

In-State Tuition
$7,796
Enrollment
27,125

4. Coppin State University

Baltimore, MD • Private

In-State Tuition
$8,873
Enrollment
2,326

5. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

6. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

7. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

8. Florida State University

Tallahassee, FL • Private

In-State Tuition
$5,656
Enrollment
32,072

9. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Enrollment
13,871

10. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764
Job Openings

Find the best Case Manager job for you

0 selections
0 selections

Case Manager Jobs You Might Like

Online Courses For Case Manager That You May Like

Applying Health Coaching in Patient Care
edX (Global)

For health practitioners, having knowledge of treatment protocols is not enough. They must be able to inspire behavior change in their patients. In order for the treatment to be effective patients must be empowered to implement therapeutic approaches in their lives. In this course, you will learn about health coaching, which is an effective method for helping patients change their behaviors. Health coaching uses a blend of evidence-based strategies, interventions and communication to actively...

Value-Based Care: Population Health
coursera

COURSE 2 of 7. This course is designed to introduce you to the concept of population health and related key terms. Refine your understanding of population health and what influences health care costs. Gain an overview of population health management, beginning with a high-level review of four critical areas: addressing behavioral and social determinants of health, the prevalence of chronic disease, attributes of an aging population, and key barriers of access to health care. Use the Population H...

Symptom Management in Palliative Care
coursera

This course should be taken after the Essentials of Palliative Care course and continues building your primary palliative care skills - communication, psychosocial support and goals of care. You will learn how to screen, assess, and manage both physical and psychological symptoms. You will explore common symptoms such as pain, nausea, fatigue, and distress and learn specific treatments. You will continue to follow Sarah and Tim's experience and learn cultural competencies critical for optimal sy...

Show More Case Manager Courses
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Case Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.7% of Case Managers listed Treatment Plans on their resume, but soft skills such as Emotional skills and Communication skills are important as well.

  • Treatment Plans, 9.7%
  • RN, 7.3%
  • Health Care, 7.1%
  • Patient Care, 6.7%
  • Community Resources, 6.4%
  • Other Skills, 62.8%

Best States For a Case Manager

Some places are better than others when it comes to starting a career as a Case Manager. The best states for people in this position are Delaware, California, Nevada, and North Carolina. Case Managers make the most in Delaware with an average salary of $56,570. Whereas in California and Nevada, they would average $55,732 and $52,349, respectively. While Case Managers would only make an average of $51,653 in North Carolina, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Case Manager Jobs:
4,612
Highest 10% Earn:
$82,000
Location Quotient:
1.24
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Illinois

Total Case Manager Jobs:
1,577
Highest 10% Earn:
$72,000
Location Quotient:
1.04
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New York

Total Case Manager Jobs:
2,066
Highest 10% Earn:
$63,000
Location Quotient:
1.27
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Case Managers

How Do Case Manager Rate Their Jobs?

Zippia Official Logo

4.0

Case ManagerApril 2019

4.0

Zippia Official LogoCase ManagerApril 2019

What do you like the most about working as Case Manager?

Helping people be successful in life. Show More

What do you NOT like?

Secondary trauma and balancing administrative work with direct services. Show More

Working as a Case Manager? Share your experience anonymously.
Do you work as a Case Manager?
Rate how you like work as Case Manager. It's anonymous and will only take a minute.

Top Case Manager Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Case Managers and discovered their number of Case Manager opportunities and average salary. Through our research, we concluded that Catholic Charities was the best, especially with an average salary of $39,145. The Salvation Army follows up with an average salary of $37,081, and then comes Liberty Mutual Insurance with an average of $52,691. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a Case Manager. The employers include Anthem, Molina Healthcare, and Massachusetts Mutual Life Insurance ..

Most Common Employers For Case Manager

RankCompanyZippia ScoreAverage Case Manager SalaryAverage Salary
1$56,102
2$56,056
3$53,626
4$52,691
5$52,360
6$46,504

Case Manager Videos

Becoming a Case Manager FAQs

How long does it take to become a certified case manager?

It will take candidates with a master's degree in social work an average of eighteen months experience to become certified case managers.

According to the Commission for Case Manager Certification, candidates meeting the educational requirements must also have case management experience. A minimum of one year under the supervision of a certified case manager will qualify the candidate's eligibility to take the certification exam.

Suppose a candidate is working in a position where they do not have a certified supervisor. In that case, the CCMC will accept two years of case management experience to qualify as eligible for the exam. After taking the CCMC exam, candidates are typically notified of their results in two to three weeks.

Learn more about this question

Search For Case Manager Jobs

0 selections
0 selections