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Working as a Case Manager

We know what you're thinking. What kind of case are we talking here? Trial case? Case of measles? Briefcase? Well, actually a case manager is none of that. But it is someone who meets with clients to discuss their comprehensive health needs.

It's not like going to the doctor's office, though. With a case manager, there's a process. This includes assessment, planning, facilitation, care coordination, evaluation and advocacy. Case managers work under the theory that everyone benefits when an individual is able to reach an optimal level of wellness and capability. So if you're ready to help everyone bring their A-game, then you should pursue a career as a case manager.

There is more than meets the eye when it comes to being a case manager. For example, did you know that they make an average of $21.82 an hour? That's $45,382 a year!

Between 2018 and 2028, the career is expected to grow 11% and produce 81,200 job opportunities across the U.S.

What Does a Case Manager Do

There are certain skills that many case managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed emotional skills, communication skills and interpersonal skills.

When it comes to the most important skills required to be a case manager, we found that a lot of resumes listed 9.7% of case managers included treatment plans, while 7.3% of resumes included rn, and 7.1% of resumes included health care. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the case manager job title. But what industry to start with? Most case managers actually find jobs in the health care and non profits industries.

How To Become a Case Manager

If you're interested in becoming a case manager, one of the first things to consider is how much education you need. We've determined that 46.0% of case managers have a bachelor's degree. In terms of higher education levels, we found that 31.3% of case managers have master's degrees. Even though most case managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a case manager. When we researched the most common majors for a case manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on case manager resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a case manager. In fact, many case manager jobs require experience in a role such as staff nurse. Meanwhile, many case managers also have previous career experience in roles such as internship or registered nurse.

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Average Salary$45,382
Job Growth Rate11%

Case Manager Career Paths

Top Careers Before Case Manager

Top Careers After Case Manager

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Case Manager

Case Managers in America make an average salary of $45,382 per year or $22 per hour. The top 10 percent makes over $63,000 per year, while the bottom 10 percent under $32,000 per year.
Average Salary
$45,382

Best Paying Cities

City
Average Salary
San Francisco, CA
Salary Range52k - 98k$72k$71,624
Washington, DC
Salary Range43k - 75k$57k$57,314
New York, NY
Salary Range40k - 71k$53k$53,383
Tacoma, WA
Salary Range41k - 64k$52k$51,965
Portland, OR
Salary Range40k - 66k$52k$51,905
Durham, NC
Salary Range40k - 65k$51k$51,252
$27k
$98k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Case Manager
Case Manager
City of Bozeman
City of Bozeman
01/30/2021
01/30/2021
$41,78201/30/2021
$41,782
Case Manager
Case Manager
The Salvation Army
The Salvation Army
01/30/2021
01/30/2021
$34,43601/30/2021
$34,436
Assured Allies
Case Manager, Geriatric
Case Manager, Geriatric
Assured Allies
Assured Allies
01/30/2021
01/30/2021
$45,00001/30/2021
$45,000
DESC
Mobile Crisis Team Case Manager-Night Shift
Mobile Crisis Team Case Manager-Night Shift
DESC
DESC
01/29/2021
01/29/2021
$50,53201/29/2021
$50,532
Volunteers of America Colorado
Supervisory Case Manager
Supervisory Case Manager
Volunteers of America Colorado
Volunteers of America Colorado
01/29/2021
01/29/2021
$45,16301/29/2021
$45,163
See More Recent Salaries

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Case Manager Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Case Manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Case Manager Resume

At Zippia, we went through countless Case Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Case Manager Demographics

Gender

female

71.5 %

male

23.9 %

unknown

4.6 %

Ethnicity

White

75.5 %

Hispanic or Latino

12.8 %

Black or African American

6.1 %

Foreign Languages Spoken

Spanish

75.5 %

French

7.0 %

Arabic

2.3 %
See More Demographics

Case Manager Education

Majors

Nursing
16.2 %

Degrees

Bachelors

46.0 %

Masters

31.3 %

Associate

11.0 %

Top Colleges for Case Managers

1. California State University - Long Beach

Long Beach, CA • Public

In-State Tuition
$6,798
Enrollment
31,503

2. University of North Carolina at Chapel Hill

Chapel Hill, NC • Public

In-State Tuition
$8,987
Enrollment
18,946

3. San Jose State University

San Jose, CA • Public

In-State Tuition
$7,796
Enrollment
27,125

4. Coppin State University

Baltimore, MD • Public

In-State Tuition
$8,873
Enrollment
2,326

5. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

6. Pennsylvania State University

University Park, PA • Public

In-State Tuition
$18,454
Enrollment
40,108

7. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

8. Florida State University

Tallahassee, FL • Public

In-State Tuition
$5,656
Enrollment
32,072

9. California State University - Dominguez Hills

Carson, CA • Public

In-State Tuition
$6,942
Enrollment
13,871

10. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Case Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.7% of case managers listed treatment plans on their resume, but soft skills such as emotional skills and communication skills are important as well.

  • Treatment Plans, 9.7%
  • RN, 7.3%
  • Health Care, 7.1%
  • Patient Care, 6.7%
  • Community Resources, 6.4%
  • Other Skills, 62.8%
  • See All Case Manager Skills

Best States For a Case Manager

Some places are better than others when it comes to starting a career as a case manager. The best states for people in this position are California, Nevada, Delaware, and New York. Case managers make the most in California with an average salary of $65,366. Whereas in Nevada and Delaware, they would average $64,635 and $54,782, respectively. While case managers would only make an average of $53,077 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Nevada

Total Case Manager Jobs:
85
Highest 10% Earn:
$111,000
Location Quotient:
1.24
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. California

Total Case Manager Jobs:
1,357
Highest 10% Earn:
$116,000
Location Quotient:
1.09
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Michigan

Total Case Manager Jobs:
332
Highest 10% Earn:
$81,000
Location Quotient:
1.3
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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How Do Case Manager Rate Their Jobs?

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4.0

Case ManagerApril +0000

4.0

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What do you like the most about working as Case Manager?

Helping people be successful in life. Show More

What do you NOT like?

Secondary trauma and balancing administrative work with direct services. Show More

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Top Case Manager Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ case managers and discovered their number of case manager opportunities and average salary. Through our research, we concluded that Catholic Charities USA was the best, especially with an average salary of $38,098. The Salvation Army follows up with an average salary of $38,882, and then comes Liberty Mutual with an average of $55,247. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a case manager. The employers include The Guardian Life Insurance Company of America, Centene, and Science Applications International .

1. Catholic Charities USA
4.1
Avg. Salary: 
$38,098
Case Managers Hired: 
832+
2. The Salvation Army
4.3
Avg. Salary: 
$38,882
Case Managers Hired: 
653+
3. Liberty Mutual
4.7
Avg. Salary: 
$55,247
Case Managers Hired: 
348+
4. MetLife
4.8
Avg. Salary: 
$59,589
Case Managers Hired: 
333+
5. Aetna
4.8
Avg. Salary: 
$49,525
Case Managers Hired: 
299+
6. UMR
4.4
Avg. Salary: 
$71,539
Case Managers Hired: 
272+

Case Manager Videos

Updated October 2, 2020