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The differences between case managers and probation officers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a case manager and a probation officer. Additionally, a probation officer has an average salary of $47,252, which is higher than the $43,118 average annual salary of a case manager.
The top three skills for a case manager include social work, patients and community resources. The most important skills for a probation officer are criminal justice, mental health, and rehabilitation.
| Case Manager | Probation Officer | |
| Yearly salary | $43,118 | $47,252 |
| Hourly rate | $20.73 | $22.72 |
| Growth rate | 9% | - |
| Number of jobs | 84,959 | 55,952 |
| Job satisfaction | 4.5 | 5 |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 73% |
| Average age | 45 | 44 |
| Years of experience | 4 | 4 |
A case manager is responsible for giving advice, handling plans for the client's recovery, and connecting with other human service professionals to ask for further options and recommendations for the client's concerns. Case managers should have excellent communication and listening skills to evaluate the client's needs, ensuring that they will have the utmost care and safety through efficient advocacy. A case manager should be able to provide a reliable support system for the client and monitor progress to achieve wellness and guarantee satisfaction.
A probation officer is responsible for monitoring probationers' cases, evaluating terms, and overseeing rehabilitation processes. Probation officers strategize probational operations, as well as recommending treatment plans to achieve probational objectives. They also maintain progress reports, deciding on release requirements and other conditional services to motivate the probationers on adhering to their treatment procedures. A probation officer assesses the probationers' behaviors during the probationary period, regularly interacting with them to identify their challenges, and administering remedial actions.
Case managers and probation officers have different pay scales, as shown below.
| Case Manager | Probation Officer | |
| Average salary | $43,118 | $47,252 |
| Salary range | Between $30,000 And $61,000 | Between $31,000 And $69,000 |
| Highest paying City | Washington, DC | San Jose, CA |
| Highest paying state | New Hampshire | Nevada |
| Best paying company | Wellpath | Hamilton |
| Best paying industry | Insurance | Government |
There are a few differences between a case manager and a probation officer in terms of educational background:
| Case Manager | Probation Officer | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 73% |
| Most common major | Psychology | Criminal Justice |
| Most common college | California State University - Long Beach | California State University - Long Beach |
Here are the differences between case managers' and probation officers' demographics:
| Case Manager | Probation Officer | |
| Average age | 45 | 44 |
| Gender ratio | Male, 23.4% Female, 76.6% | Male, 45.4% Female, 54.6% |
| Race ratio | Black or African American, 7.9% Unknown, 6.2% Hispanic or Latino, 7.9% Asian, 3.1% White, 74.2% American Indian and Alaska Native, 0.6% | Black or African American, 14.3% Unknown, 2.6% Hispanic or Latino, 16.7% Asian, 2.2% White, 63.3% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 15% | 10% |