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Top 50 Case Manager Skills

Below we've compiled a list of the most important skills for a Case Manager. We ranked the top skills based on the percentage of Case Manager resumes they appeared on. For example, 12.6% of Case Manager resumes contained Treatment Plans as a skill. Let's find out what skills a Case Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Case Manager

1. Treatment Plans
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high Demand
Here's how Treatment Plans is used in Case Manager jobs:
  • Provided support to treatment with development and implementation of individualize treatment plans.
  • Maintained participation and reviewing of Individual Education Plans and Treatment Plans.
  • Interviewed, assessed, and developed individualized treatment plans.
  • Ensured culturally sensitive and relevant treatment plans.
  • Completed necessary documentation including treatment plans, progress reports, and contacts to parents and referring agencies, and counseling.
  • Help in developing treatment plans for each patient and documenting services performed in the client record.
  • Case load 30 or more, assist with resources, treatment plans, supervision.
  • Assess treatment needs by developing, monitoring, and evaluating treatment plans and progress.
  • Performed intake, screenings and assessments, formulated treatment plans and service plans.
  • Assessed and developed treatment plans according to therapeutic goals of veterans and families.
  • Updated assessments, treatment plans, and referrals within agencies as needed/requested.
  • Prepared, developed, and maintained all required treatment plans and reports.
  • Recommended treatment plans to assure appropriate medical care was provided to clients.
  • Developed, implemented, and monitored treatment plans.
  • Established goals and designed treatment plans with clients.
  • Completed mental health assessments and treatment plans.
  • Instruct youth on how to deescalate confrontations and peer pressures * Implements group, children, adolescents, and family treatment plans
  • Support clients with issues concerning recovery and advocacy Maintain detailed and accurate records, case statuses, and treatment plans.
  • Create treatment plans utilizing various modalities of treatment.
  • Assist clients challenged with severe mental illness in ADL activities Update and revise client treatment plans Assist and monitor crisis situations

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748 Treatment Plans Jobs

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2. Mental Health
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high Demand
Here's how Mental Health is used in Case Manager jobs:
  • Functioned within a highly involved geriatric mental health population providing case management services for multiple assisted living communities.
  • Served as case manager to approximately forty individuals diagnosed with chemical dependency and other mental health issues.
  • Provided mental health interventions for residents.
  • Perform initial assessments of member's/families' needs including co-occurring, mental health, substance abuse disorders and primary care needs.
  • Facilitated DBT (Dialectical Behavioral Therapy) skills training groups for adults with a variety of mental health diagnoses.
  • Served as member of clinical team responsible for the coordination of community mental health services and care planning.
  • Have client progress billing paperwork up to date for Department of Mental Health (DMH).
  • Provided mental health services to promote skill development, recovery, and community integration.
  • Coordinated and worked closely with probation, social service agencies and mental health providers.
  • Escort clients to and from medical, mental health, housing and entitlement appointments.
  • Managed several cases where client was diagnosed with serious physical and mental health issues.
  • Managed case load of over 100 clients that required mental health services.
  • Documented and maintained Department of Mental Health and Addiction Services required notes.
  • Help maintain doctor and dental appointments, helping maintain mental health.
  • Assisted individuals with mental health diagnosis in a supportive housing program.
  • Assist Psychiatrist in scheduling and outreach for General Mental Health clients.
  • Refer and follow-up for mental health services as needed.
  • Refer for social and mental health linkages and support as identified Follow up with providers involved with the family.
  • Experienced in medical and mental health diagnosis, disabilities and treatment modalities for acute and chronic clients.
  • Provide mental health services to adolescent males * Complete proper documentation regarding services * Assist clients in improving quality of life

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4,143 Mental Health Jobs

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3. Substance Abuse
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high Demand
Here's how Substance Abuse is used in Case Manager jobs:
  • Facilitated and documented group meetings that addressed substance abuse and other challenges faced by the offender population.
  • Facilitated groups pertaining emotional/behavioral issues as well as mental health and substance abuse issues.
  • Conducted individual counseling sessions for caseload of substance abuse clients.
  • Work with clients and their children to resolve concerns in family systems where domestic violence and substance abuse/addiction are present.
  • Referred clients to community referrals for individual counseling, substance abuse counseling, mental health and domestic violence counseling.
  • Engaged people with severe mental illness/chronic substance abusers and assisted them in meeting the demands of community living.
  • Connected clients to primary care, mental health, substance abuse, social support, and other services.
  • Advocated, referred, linked and advocated for patients for outpatient and inpatient substance abuse treatment.
  • Identify DME substance abuse and mental health needs within the community and make appropriate referrals.
  • Evaluated services and options required to meet the MH/DD/SAS (Mental Health/Developmentally Disabled/Substance Abuse).
  • Make referrals for mental health appointments, medical, and substance abuse treatment centers.
  • Outsourced referrals for housing, employment, substance abuse issues and mental health issues.
  • Conduct mental health and substance abuse assessments and make appropriate referrals for treatment.
  • Identified, thereafter addressed mental health and substance abuse issues where needed.
  • Managed a caseload of ten clients from the residential substance abuse program.
  • Consulted with other agencies on difficult behavioral and substance abuse cases.
  • Case managed 74 substance abuse residential clients.
  • Structured and coordinated treatment for adolescence substance abusers in a cultural specific residential setting utilizing AA/NA twelve step process.
  • Refer clients to mental health and substance abuse services, employment and housing specialists, and housing programs.
  • Worked to stabilize Therapeutic Community substance abuse program Provided individual and group substance abuse services Provided extensive case management services

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1,648 Substance Abuse Jobs

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4. Crisis Intervention
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high Demand
Here's how Crisis Intervention is used in Case Manager jobs:
  • Implement crisis intervention, supportive counseling, referral and advocacy to individual's living in residential and community settings.
  • Collaborated with utilization management teams in care planning, analyzing community resources available and managing crisis intervention.
  • Provided crisis intervention as needed and referrals to other community resources as needed.
  • Monitored therapeutic crisis intervention strategies and short-term counseling sessions.
  • Excelled as crisis intervention specialist.
  • Provided crisis intervention as required.
  • Provided outreach and crisis intervention.
  • Represented Family Support Services (FSS) and Family Crisis Intervention Program (FCIP) in Robertson County Juvenile Court.
  • Assisted children and adolescents in crisis and their families by providing short-term in-home crisis intervention and prevention services.
  • Provided crisis intervention and linkage to appropriate services when clients engaged in high-risk behaviors.
  • Assisted clients with psychiatric services, court system, employment/housing and crisis interventions.
  • Provided crisis intervention as needed and is trained to handle sensitive situations.
  • Monitored all shelter staff and aided mediation and crisis intervention as needed.
  • Provide crisis intervention in collaboration with the treatment team.
  • Trained staff by providing non violent crisis intervention training.
  • Provided crisis intervention to 20 consumers.
  • Maintained close relationships with Crisis Intervention Staff Created and Implemented treatment plans
  • De-escalate situations by implementing crisis intervention techniques.
  • Monitored and documented all events, provided crisis intervention, and hotline referrals.
  • Provided a range of psychosocial evaluation/assessment, diagnostic, counseling, therapy, and crisis intervention services for adults.

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1,037 Crisis Intervention Jobs

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5. Financial Assistance
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high Demand
Here's how Financial Assistance is used in Case Manager jobs:
  • Provided food and financial assistance program administration; assessed client needs, determined eligibility, benefit levels, resource allocations.
  • Provide case management concerning financial assistance, rental assistance and home placement.
  • Determined client eligibility for financial assistance through Federal Emergency Management Assistance Forms.
  • Prepared and submitted all financial assistance payment for processing.
  • Coordinated medical financial assistance operations and all related processes.
  • Managed incoming requests for housing and financial assistance.
  • Determined clients' eligibility for financial assistance.
  • Played a key role in agency planning, including budgeting and second-level authorization of voucher funding for financial assistance to consumers.
  • Supported clients in accessing housing, entitlements and benefits, financial assistance, community services, and additional mental health services.
  • Case Management services for veterans who are homeless and seeking community or temporary financial assistance to improve their standards of living.
  • Determine level of Financial Assistance necessary for Veterans to obtain permanent housing or prevent the loss of permanent housing.
  • Evaluated cases, and facilitated referrals to financial assistance programs for patients who are uninsured or under insured.
  • Advocated for individual clients to receive financial assistance by applying for entitlement programs or other needed social services.
  • Determined the clients need for financial assistance and assisted them with obtaining finances.
  • Provided or networked over ($934,043.00) in financial assistance.
  • Approve financial assistance as needed, according to the recovery plan.
  • Seek and qualify members who were recommended extra financial assistance with their copay/coinsurance.
  • Conduct onsite interviews with clients to assess their eligibility for financial assistance.
  • Provided emergency financial assistance to clients as needed and on a case-by-case basis..
  • apply for Food Stamp and financial assistance.

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386 Financial Assistance Jobs

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6. Intake Assessments
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high Demand
Here's how Intake Assessments is used in Case Manager jobs:
  • Completed intake assessments with residents to determine individual and household needs.
  • Processed intake assessments and co-facilitated group therapy sessions.
  • Processed Bio-Psychosocial intake assessments and release forms.
  • Complete case notes, child progress notes, home visits, intake assessments, incident reports, and follow-up reports.
  • Conducted intake assessments for potential clients in various settings that include local jails and mental health facilities.
  • Complete intake assessments, updated assessments and other necessary paperwork including service plans and service plan reviews.
  • Conducted client intake assessments at the AOC office, Arlington office, and client's homes.
  • Completed intake assessments, discharge summaries, follow up recommendations and treatment plans with clients.
  • Complete intake assessments on all new clients within 72 hours of admission.
  • Performed intake assessments, designed treatment plans, taught integration skills.
  • Conducted intake assessments for new admissions for women in residential setting.
  • Completed intake assessments for shelter residents within 48 hours of arrival.
  • Conducted intake assessments to determine diagnoses and level of care.
  • Performed youth and family intake assessments for potential clients.
  • Performed outreach & completed intake assessments.
  • Conducted roughly 10-15 clients intake assessments monthly which included medical and mental behavior records.
  • Administer prenatal care intake assessments, post- partum depression screening and questionnaires.
  • Provided crisis intervention to individuals, as necessary Responsible for timely intake assessments Develop individual treatment plans for caseload
  • Conducted intake assessments to refer youth to appropiate services: mental health,substance abuse treatment and educational placement
  • case notes, intake assessments and progress reports for The Link and Hennepin County.

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8 Intake Assessments Jobs

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7. Individual Therapy
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high Demand
Here's how Individual Therapy is used in Case Manager jobs:
  • Provided case end medical management services and group and individual therapy for medically complex and therapeutic foster children and their families.
  • Facilitated group therapy, family therapy, and individual therapy sessions and documented appropriately in the interdisciplinary progress notes.
  • Reviewed contract databases to determine reimbursement rate for individual therapy in accordance with particular insurance carriers.
  • Facilitated groups, milieu, and individual therapy for chronic psychiatric population.
  • Facilitated group therapy, individual therapy and provided supervision to student interns.
  • Conduct group therapy sessions and/or individual therapy.
  • Facilitated both group and individual therapy sessions.
  • Detailed to the Outpatient Mental Health Clinic since April 2012, to present in order to provide individual therapy to veterans.
  • Provide Case management services, individual therapy, family therapy, and group therapy for an eight bed facility.
  • Provide in home case management, group and individual therapy at homeless shelter in Pasadena, CA.
  • Led group and individual therapy sessions for drug and alcohol abusers, for in- and out-patients.
  • Conducted group and individual therapy and responsible for discharge planning.
  • Conducted group and individual therapy sessions on a daily basis.
  • Acted as co-therapist in group and individual therapy.
  • Completed assessments, treatment plans and individual therapy.
  • Park University Counseling Center Counseling Intern Conducted individual therapy sessions with students using a variety of psychotherapeutic techniques.
  • Conduct Individual therapy Complete Individual Recovery Plans for Consumers.
  • Provided weekly individual therapy for foster children effected by past physical, sexual, emotional abuse and neglect.
  • Referred clients to internal services such as individual therapy, group therapy, and pharmacotherapy.
  • Battered Woman's Shelter Group therapy Individual therapy relocation of battered women Safety and precaution mngnt

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33 Individual Therapy Jobs

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8. Community Resources
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high Demand
Here's how Community Resources is used in Case Manager jobs:
  • Provided referrals and other community resources to service individuals negatively affected by substance abuse and legal obstacles.
  • Assist team with locating community resources and additional information to promote case management.
  • Prepare official reports detailing client behavior and recommendations for community resources.
  • Referred clients to community resources and other organizations.
  • Assist with discharge planning to ensure patient is going to a safe environment and to use outside community resources.
  • Work to help families collaborate with community resources once the Bureau of Milwaukee Child Welfare is longer involved.
  • Managed 15 cases monthly providing community resources, conducting home visits, and academic support to student parents.
  • Completed appropriate referrals and helped clients' access different community resources that meet their needs.
  • Identified need for social services and made referrals to various agencies and community resources.
  • Provided linkage to community resources for the mentally ill and homeless population of Atlanta.
  • Assisted clients in accessing community resources and to seek improved earning capacity.
  • Directed elders and families to community resources that are readily available.
  • Assist in connecting clients with state and local community resources.
  • Assist families in making linkages and accessing appropriate community resources.
  • Linked clients to community resources and advocated on their behalf.
  • Act as agency contact for community resources.
  • Facilitated the use of community resources.
  • Assisted clients with accessing community resources.
  • Connected clients with community resources Followed up with clients and agencies as appropriate to document use/success of the referral.
  • Provide community resources, job development, de-escalate crisis, and secure agency relationships in the local community.

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1,218 Community Resources Jobs

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9. Community Outreach
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high Demand
Here's how Community Outreach is used in Case Manager jobs:
  • Supervised urinalysis screening, liaison with parole and probation officers and community outreach coordination.
  • Participated in community outreach, presentations and advocacy efforts to encourage awareness.
  • Conducted community outreach efforts to provide community resources and referrals for youth.
  • Managed budgets for community outreach programs and service providers.
  • Conducted community outreach events regarding available services.
  • Developed monthly Community Outreach Program activity calendars.
  • Performed community outreach through screening/health education event
  • Coordinated community outreach and enrollment activities.
  • Court accompaniment, assisting in linking to other resources in the community and also participating and tabling at community outreach events.
  • Coordinate services with community services including physicians, mental health, community outreach programs, and other disability services.
  • Conducted community outreach, home visits, completed intake paper work, and documented progress notes.
  • Engaged in community outreach activities to help recruit clients for the program.
  • Make public presentations and engage in community outreach.
  • Recruited clients through community outreach efforts.
  • Conduct community outreach as needed.
  • Assisted with Community outreach events.
  • Provision of crisis intervention, group and individual counseling, community outreach, and mental health pre-screening for psychiatric hospitalization.
  • Participated in community outreach, forging new relationships with organizations to bring additional services/resources to clients.
  • Coordinated interagency services through community outreach, and counseled life-skills.
  • Participated services in community outreach including: HIV testing & counseling, AIDS 101 trainings.

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31 Community Outreach Jobs

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10. Medical Records
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high Demand
Here's how Medical Records is used in Case Manager jobs:
  • Reviewed Electronic Medical Records and maintained comprehensive notes on members in the medical management system.
  • Investigated and reviewed medical records and other health-related information to ensure completeness.
  • Reviewed and evaluated medical records as per guidelines.
  • Obtained medical records, police reports, insurance information, and all other required documents for the case manager.
  • Call patient to complete a quality control call, filing, faxing, and requesting of medical records.
  • Research and gather all medical records for medical summaries/settlement of claims, perform other projects as assigned.
  • Assisted veterans with claims, and helped veterans order DD 214's and medical records.
  • Get file ready for demand by collecting all medical records/bills and all pertinent documentation.
  • Maintained patients' medical records as they pertained to the patient action plan.
  • Request Medical Records, read and print Itemized Bills, UB04 and UB92.
  • Reviewed medical records and problem solved to increase number of appropriate admissions.
  • Request medical records for claimants and send out impairment questionnaires to physicians.
  • Obtain client medical records, and argue medical listings for approvals.
  • Collected and reviewed medical records related to diagnosis and treatment plans.
  • Obtain and review medical records for clients pursuant to HIPAA regulations.
  • Keep medical records up to date.
  • Completed required on-going documentation in compliance with State Medical Records.
  • Review all Medical Records using resources to assist in decision making such as Intequal Criteria.
  • Experience with electronic therapeutic and medical records: Therap, Epic, etc.
  • Collaborated with Attorneys on cases Interviewed clients Requested client medical records File preparation for scheduled hearings

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92 Medical Records Jobs

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11. Health Care
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high Demand
Here's how Health Care is used in Case Manager jobs:
  • Provided training and support in the development of behavioral treatment plans, community integration activities, communications and health care.
  • Provide diagnostic impressions on case histories and clinical assessment to other health care staff along with judicial personnel when appropriate.
  • Acted as liaisons between patients, their families and health care personnel to ensure efficient and prompt health care service.
  • Reassess and revised plan of care in collaboration with other members of the health care team as goals are met.
  • Conducted screening, diagnostic treatment and rehabilitative and supportive services as the senior nurse on a primary health care team.
  • Instructed families and care takers how to manage and care for their love ones between health care worker visits.
  • Ensured prompt and effective provision of health care services from admission to discharge for over 40 clients from Kaiser.
  • Assist patient/families with placement: for skilled, home health care, skilled nursing home or acute rehabilitation settings.
  • Lead Case Manager Travel contract AMN Health care Supervise and manage other case manager and social worker.
  • Collaborate with health care team in order to determine plan of care and discharge planning needs.
  • Provided housing assistance; and referrals for mental health care and other unmet social service needs.
  • Provide mental health rehabilitation and case management services for clients needing specialized mental health care.
  • Coordinate with other health care staff in providing quality health care services to patients.
  • Conduct a comprehensive health care plan review that includes member contact and PCP contact.
  • Assisted with employment, school enrollment/attendance, and health care/mental health services.
  • Educated health care team on utilization and cost containment
  • Coordinated health care referrals for seniors.
  • Coordinated services deemed necessary, and recorded client's progress and relayed pertinent medical information to health care providers.
  • Case Manager for Hospitialist Group responsible for integrating, facilitating and coordinating patient care throughout the health care episode.
  • Provided treatment within scope of practice as defined by state law Golden Heart Home Health Care Orange Park, Florida 32073

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4,580 Health Care Jobs

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12. New Clients
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high Demand
Here's how New Clients is used in Case Manager jobs:
  • Processed new clients and assessed program eligibility.
  • Completed community-based diagnostic assessments for new clients.
  • Coordinated the intake process for new clients; insuring appropriateness for the program and maintained client's caseloads at maximum quality.
  • Performed Alcohol Severity Index Assessments (ASI) and Adolescent Services Assessments (SA) for new clients.
  • Attended weekly meetings and gave reports on Client Issues, Reviews, and Potential/New Clients.
  • Coordinated, initiated and completed intake process, initiation, orientation of new clients.
  • Evaluated, screened, and scheduled intake for new clients requesting case management services.
  • Admit new clients by reviewing applications, case files and criminal records.
  • Admit new clients by reviewing records and applications; conducting orientations.
  • Conduct intake process with new clients within 24-hours of admission.
  • Performed screenings, intakes, and assessments for new clients.
  • Complete intake paperwork with all new clients entering program.
  • Assisted with getting new referrals and new clients.
  • Interviewed and assessed 2 new clients each week.
  • Interviewed new clients and opened new case files.
  • Completed counseling services and direction for new clients.
  • Conduct intakes for new clients entering the program.
  • Scheduled new clients for initial assessment.
  • Completed annual recertifications on each client, as well as completed several intakes to get services started for new clients.
  • Participated in the intake of new clients * Developed and implemented treatment plans.

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9 New Clients Jobs

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13. Support Services
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high Demand
Here's how Support Services is used in Case Manager jobs:
  • Provide case management support services to Developmentally Disabled Adults in a Vocational Day Treatment Program.
  • Authorized respite care and additional caregiver support services; counseling.
  • Motivate and encourage patients to access outpatient as well as other community support services to promote emotional well- being and stability.
  • Provide a full range of community support services to a caseload of clients with co-occurring mental health and substance abuse disorders.
  • Assist parents who receive low income and have a need for child care through the YMCA support services/alternative payment program.
  • Assess needs, provide local resources, and coordinate support services for older adults living independently in Minneapolis.
  • Make periodic home visits to develop relationships, follow up on attendance, and provide necessary support services.
  • Guided families through the referral process in order to find other specialist, institutions, or support services.
  • Provide vocational and support services for individuals with disabilities, veterans, and ex-offenders.
  • Coordinate and provide mental health support services for individuals with mental disabilities.
  • Coordinate support services, provide accommodations, and supervise job coaching staff.
  • Arranged support services and transportation and for clients in need of assistance.
  • Travel to Physicians offices, Clinics and Hospitals to promote support services.
  • Attend remote Closings throughout Staten Island providing support services to attorneys.
  • Provided support services for adults within the mental and behavioral system.
  • Provide support services and referral information to clients when requested.
  • Help participants to access support services at other agencies.
  • Establish and present prevention support services for the population.
  • Provided support services to children exiting DCS custody.
  • Facilitate access to appropriate support services, including Opsumit Voucher Program, co-pay assistance and financial patient assistance programs.

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200 Support Services Jobs

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14. Customer Service
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high Demand
Here's how Customer Service is used in Case Manager jobs:
  • Accepted the challenge of leading departmental operations by troubleshooting technical problems in order to ensure quality customer service.
  • Practiced excellent customer service and built meaningful, professional relationships with families and patients.
  • Managed team of assigned customer service representatives with daily activities and various assigned projects.
  • Utilized excellent customer service principles to assist internal and external customers.
  • Performed excellent customer service and communication skills.
  • Acted as the Worker of the Day to ensure quality customer services for absent co-workers.
  • Work within Sears guidelines to provide excellent customer service and maintain customer loyalty.
  • Provided support to Intake/Customer Service team as needed in the Call Center.
  • Provide superior customer service by maintaining constant and direct contact with clients.
  • Provided public relations for Child Support Customer Service and incoming calls.
  • Provide excellent customer service as part of the human resources team.
  • Provide reassurance to patients through excellent customer service.
  • Provided spectacular customer service to clients and staff.
  • Delivered excellent customer service to each client.
  • Managed the logistics of thousands of cases, including several million dollar claims Developed positive communication strategies and customer service for clients
  • Provided excellent customer service by assisting customers with their needs on their out-of-warranty vehicles.
  • Acknowledged with Bravo Award March 2012 for providing excellent customer service and dedication.
  • Recognized by CEO as the most innovative employee and for an excellent customer service record for a network of nationwide clients.
  • Case Manager Team Lead Email Support Agent High Volume inbound/ outbound Informational support Data Entry Customer Service Specialist Conflict Resolution
  • Supervised 12 customer service reps Scheduled Appointments for service Approved/Denied credits & adjustments Develop CSRs Problem solving Data Enty skills Processing payments

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233 Customer Service Jobs

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15. Patient Care
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average Demand
Here's how Patient Care is used in Case Manager jobs:
  • Facilitated interdisciplinary patient care rounds and conferences to review treatment goals to optimize resources utilization.
  • Coordinate services with the interdisciplinary team and community agencies to ensure appropriate patient care.
  • Facilitate coordination of Interdisciplinary Patient Care Conferences.
  • Coordinated patient care with external facilities.
  • Direct, initiate, and implement patient care plans in a home care environment, LTC and acute care settings.
  • Assisted 3 physicians as well as a PA in ensuring optimal patient care and smooth daily functioning of the office.
  • Manage care of the terminally ill patient, coordination of patient care with the interdisciplinary team, family and patient.
  • Direct patient care in a home health setting, building relationships and performing consistent assessments to promote optimal health.
  • Assist in establishing policies and procedures; evaluate compliance with State and Federal regulations; develop patient care procedures.
  • Facilitated, resolutions of cases evolving denials, to overcome 95% of patient care denials.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Monitor all aspects of patient care, including diet and physical activity.
  • Coordinated patient care between patients, caregivers, and the multidisciplinary team.
  • Direct, initiate, and implement patient care plans in ALF settings.
  • Utilized strong assessment skills to determine necessary patient care.
  • Performed delegated patient care activities in the home.
  • Coordinated and facilitated in home patient care.
  • Responded to/triage calls during on-call hours in a timely manner and document all telephone contacts, patient care observations and interventions.
  • Recognized troubleshooter, handled difficult cases and resolved issues related to staffing and patient care.
  • Perform all nursing functions necessary to maintain quality patient care Inpatient Case Manager

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1,962 Patient Care Jobs

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16. Court Hearings
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average Demand
Here's how Court Hearings is used in Case Manager jobs:
  • Served as liaison between referring agencies and White's; provided testimony on behalf of students' progress at court hearings.
  • Complete reports for the district attorney general, attend court hearings, as well as testify in court cases.
  • Attended court hearings with the family, reported investigation findings, and prepared court reports for Juvenile Court.
  • Represent the client and agency at staffing, community functions, probation/parole, provider networks and court hearings.
  • Served as facility liaison by attending court hearings and presenting reports and recommendations to probation and judges.
  • Attended court hearings to provide support to youths and families, and provided necessary information regarding services.
  • Testified at weekly court hearings regarding client's present behavior and treatment progress.
  • Attend all court hearings, team meetings, and school visitation related to family
  • Coordinated and provided the transportation of residents to and from scheduled court hearings
  • Attended court hearings with clients and successfully advocated on their behalf.
  • Attended court hearings, case conferences and service plan reviews.
  • Attended court hearings and provided transportation for clients to appointments.
  • Accompany family to all court hearings until discharged.
  • Submitted court reports and attended court hearings.
  • Interacted professionally with stakeholders Attended staffing's and court hearings for coordination of care
  • court hearings providing testimony and back-up documentation.
  • Support client needs through attending court hearings, DHS meetings, doctors appointments, and being available by phone 24/7.
  • Attended and testified at court hearings in regards to clients' engagement with case plan.
  • Attend court hearings, prepare and file all court documents within required timeframes.
  • Participated in multi-disciplinary team meetings, case staffing, and court hearings

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13 Court Hearings Jobs

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17. Independent Living
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average Demand
Here's how Independent Living is used in Case Manager jobs:
  • Coordinated rehabilitation planning and periodic review for assigned clients who are participating in independent living skills training programs.
  • Assisted and evaluated clients in their preparations for transitioning to independent living.
  • Maintained confidentiality of records relating to clients' independent living plan.
  • Developed and periodically update Independent Living Plans.
  • Introduced independent living skills to residents.
  • Provided independent living skills training.
  • Advocated for their needs, monitored their progress, counseled clients and designed and implemented and independent living skills program.
  • Assisted in improving independent living and copying skills to enable individuals to return to independent living within the community.
  • Ensured clients met the conditions agreed to in a signed contract to aid them in transitioning into independent living.
  • Provided program linking, financial budgeting, (Payee ship) and assistance with independent living skills.
  • Conduct monthly home visits and assist tenants with independent living skills to maintain their apartment.
  • Conducted home visits, taught living skills and monitored for independent living.
  • Facilitated Survivor of Sexual abuse support groups and Independent Living skills groups.
  • Initiated, authorized, and monitored service plans to promote independent living.
  • Work in the supportive living program to facilitate independent living.
  • Helped find employment and independent living.
  • Instructed independent living classes Supervised kids in care with anger issues and developmental delays
  • Perform Intake and assessments, ILP (Independent Living Plan/Service Planning and Weekly Reviews and Progress Notes, Discharge Summary's.
  • Provide a comprehensive assessment of the consumers needs, treatment planning, and independent living skill training.
  • Assist in emergency safety trainings for people, and teach independent living skills.

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39 Independent Living Jobs

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18. Staff Members
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Here's how Staff Members is used in Case Manager jobs:
  • Participated and arranged monthly Performance Improvement committees with other staff members to improve company outcomes.
  • Obtained and reviewed documentation from other staff members involved in the individuals programming.
  • Function as a resource for patients/families/staff members/community liaisons.
  • Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
  • Assumed lead role for a team of 17 staff members, performing final review of assignment completed by the team.
  • Provided detailed reports of incidents involving juveniles and/or staff members which may be used in court hearings.
  • Assisted in orienting new staff members, act as liaison between Summit House and area agencies.
  • Compile subject matter resources and data in support of new program development for staff members.
  • Managed and oversaw the daily operations of 15 staff members and 33 clients.
  • Collaborated with other staff members to perform clinical assessments or develop treatment plans.
  • Worked closely with psychiatrist, medical doctors, therapists and other staff members.
  • Assigned work and trained and supervised staff members assigned to mediation program.
  • Assisted attorneys and other staff members on an as needed basis.
  • Motivated, trained and inspired the case management staff members.
  • Assist with training and orientation for new staff members hired.
  • Assigned, reviewed and approved work unit staff members.
  • Update other staff members regarding changes in patient status.
  • Communicated with other staff members and doctors to provide appropriate nursing care based on the individual needs of the patient.
  • Analyze & evaluate clients habits to communicate to clients and staff members areas each client will eligible and succeed.
  • Presented case history material for review and discussion with other staff members.

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81 Staff Members Jobs

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19. Social Security
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average Demand
Here's how Social Security is used in Case Manager jobs:
  • Contacted Medicaid, Medicare, Social Security, and other organizations to assist clients obtain benefits
  • Provide community assistance and linkage for community Social Services including Social Security Disability advocacy.
  • Provide clients with status updates and explain different programs within Social Security Administration.
  • Assist clients in filling out paperwork for social security disability and medical insurance.
  • Coordinated multiple services and benefits such as Medicaid Waiver and Social Security.
  • Managed cases throughout process of filing for Social Security Disability.
  • Determined eligibility for Social Security and Medicaid benefits for applicants.
  • Advocated for clients' Social Security Disability and other benefits.
  • Monitor treatment to ensure eligibility for Social Security programs.
  • Complete Social Security benefits application for each client assigned.
  • Case Management for Social Security and Disability Claims
  • Maintain up to date SSI and SSD regulations to inform consumers as to how gainful employment impacts their Social Security earnings.
  • Closed case management cases that involved immigration, social security, housing, welfare, community linkages and patient treatment compliance.
  • Assist attorney's with appeals process and document filings according to established deadlines by the Social Security Administration.
  • Attend Social Security Hearings with clients and their lawyers to testify on client's disability.
  • Work with County programs including Medi-Cal, Victims of Crime, and Social Security Disability.
  • Assist clients in applying for and receiving Social Security & Transitional Assistance.
  • Schedule and perform interviews for Social Security client's seeking SSI/DIB benefits.
  • Coordinate entitlement processes, and collaborate with Social Security, Dept.
  • Assist clients through the Social Security Disability Process - Daily use of telephone system, Microsoft Office, and Prevail

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41 Social Security Jobs

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20. Data Entry
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average Demand
Here's how Data Entry is used in Case Manager jobs:
  • Provided information for, or completes data entry and electronic documentation tasks necessary to meet CDS and Department requirements.
  • Provided data entry for homeless demographics * Assessed homeless needs during a caravan campaign
  • Documented all client information in the Homeless Management Information data entry system.
  • Performed essential office and administrative tasks, including organization and data entry.
  • Performed clerical and administrative functions such as mailing and faxing correspondence, data entry, scheduling, etc.
  • Completed all documentation, record keeping, and updated data entry into ChildPlus for eligible clients.
  • Coordinated and case managed 100 students, including weekly contact, data entry and quarterly reports.
  • Job functions included daily data entry, phone support, correspondence, and record management.
  • Assist with staffing, interviewing new applicants, filing, data entry, answering calls.
  • Record keeping and data entry for the Substance Abuse and Mental Health Service Administration.
  • Service planning, referrals and schedule appointments with clients, data entry.
  • Computed accurate benefits using basic math skills and data entry input.
  • Complete data entry on internal computer based programs.
  • Master Recovery Plan data entry.
  • Case Notes and Data Entry.
  • Operated multi-line phone system with a heavy call volume, data entry, copiers, printers, and various office machines.
  • Corrected patients menu selections in accordance to physician dietary orders; - Data entry of special modifications into diet orders.
  • Evaluated to see if client was a candidate, set up their protocol and initiated treatment Data Entry
  • Reviewed polices from data entry to issue and ensured all forms were received in good order.
  • Record of all clients information, which included data entry and filing of all clients reports.

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50 Data Entry Jobs

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21. Group Therapy Sessions
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average Demand
Here's how Group Therapy Sessions is used in Case Manager jobs:
  • Co-facilitated group therapy sessions with social work staff to provide information/assess concrete needs of individuals within the group when necessary.
  • Provided individual and group therapy sessions, including a psycho-educational group concerning schizophrenia.
  • Conducted weekly group therapy sessions using proven intervention methods.
  • Facilitated group therapy sessions and provided individual counseling.
  • Facilitate group therapy sessions for transitional living programming.
  • Facilitated approximately 18 group therapy sessions per week.
  • Facilitated psycho educational and expressive group therapy sessions.
  • Conducted therapeutic individual and group therapy sessions.
  • Facilitated weekly Alcohol/Drug Group therapy sessions.
  • Facilitated individual and group therapy sessions and operated 24 hour crisis phone line.
  • Assist counselors with group therapy sessions, therapy topics, and reading material.
  • Assisted in conducting group therapy sessions, as well as conducting community meetings.
  • Lead group therapy sessions and built independent living skills in young people.
  • Conducted weekly group therapy sessions on life support topics.
  • Implemented and led group therapy sessions.
  • Complete individual and group therapy sessions.
  • Led two group therapy sessions weekly.
  • Led 4 group therapy sessions biweekly.
  • Assist in facilitating group therapy sessions.
  • Provided direct support to Case Managers Facilitated and co-facilitated group therapy sessions.

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14 Group Therapy Sessions Jobs

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22. Daily Living
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average Demand
Here's how Daily Living is used in Case Manager jobs:
  • Completed all personal care and assist with all activities of daily living to provide comfort for patient per appropriate nursing interventions.
  • Coordinated housing, aftercare treatment, employment, social welfare benefits and daily living instruction and assistance with those clients.
  • Modeled and taught activities of daily living, social and leisure skill development to chronically mentally ill adult clients.
  • Completed bi-monthly visits to client's residence to assist with benefit management and daily living skills training.
  • Maintain case load of 15 juveniles Teach life skills, proper social behaviors and daily living skills.
  • Assist and support clients in all areas of daily living and facilitate integration into the community.
  • Teach clients money management, cleaning, shopping, cooking and other daily living skills.
  • Supervised and assist residents with daily living skills, including personal every day skills.
  • Utilize and coordinate community resources to assist client in activities of daily living.
  • Assist the patients with meeting hygiene needs and activities of daily living.
  • Interact with client to manage standard daily living skills to prevent regression.
  • Provided individual and group Activities of Daily Living (ADL) training.
  • Complete weekly groups sessions focusing on improving daily living skills.
  • Assisted Individuals with activities of daily living and administered medication Worked collaboratively with co-workers to ascertain that client needs are met
  • Service Coordinator: Coordinated and developed services for clients in various employment, residential, adult daily living and recreational services.
  • managed clients SSI and Social Security benefits, assisted with obtaining housing, food stamps, transportation and daily living.
  • Utilize and coordinate community resources to assist client in activities of daily living Advocate for the elderly at every opportunity.
  • Assist clients with making doctors appointments, activities of daily living skills, and any other issues that arise.
  • Instruct the mentally disabled individuals in a classroom environment, teaching them daily living skills.
  • Identified effective daily living coping strategies, and crisis management skills.

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75 Daily Living Jobs

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23. Domestic Violence
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average Demand
Here's how Domestic Violence is used in Case Manager jobs:
  • Facilitate individual support and group sessions along with life skills enhancement activities and domestic violence education.
  • Facilitated domestic violence educational awareness support groups.
  • Facilitated weekly Domestic Violence Support Group.
  • Answered the case manager's phone and provide counseling, resource referral and make appointments to meet with Domestic Violence survivors.
  • Assessed clients for substance abuse, mental health, domestic violence and employment and made appropriate referrals as needed.
  • Provided intensive case management services to single women and women and children fleeing domestic violence situations.
  • Performed clerical duties, assisted and developed programs to better understand the dynamics of domestic violence.
  • Provide education to perinatal nurses regarding domestic violence and its impact on pregnant patients.
  • Case manager for women who suffer from domestic violence and alcohol and drug addiction.
  • Provided ongoing advocacy for domestic violence clients for the adolescent and the adult population.
  • Facilitated groups on cycle of domestic violence, self-esteem, and money management.
  • Facilitate support groups and workshops for domestic violence survivors.
  • Chair and Co-Chair on Summit County Domestic Violence Coalition.
  • Provide services to victims of violence including domestic violence.
  • Case management for victims of domestic violence.
  • Give presentations in the Mexican consulate in San Francisco about Domestic Violence and participate in different outreach events and trainings.
  • Provided legal advocacy services to victims of domestic violence living in or having a case in Maricopa County.
  • Provided onsite domestic violence and sexual assault training to the Department for Children and Families when requested.
  • Implement trauma-focused interventions such as Domestic Violence 101, A Window Between Worlds, and Life Skills.
  • Provide crisis intervention, assessment, and appropriate referrals through the domestic violence hotline.

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115 Domestic Violence Jobs

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24. Insurance Companies
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average Demand
Here's how Insurance Companies is used in Case Manager jobs:
  • Communicated with insurance companies to ensure authorization of patient hospitalization and adaptive devices for discharge to the community.
  • Performed benefit investigations to determine patient responsibility through various insurance companies and obtain authorization if required.
  • Provide medical case management services to self- insured employers and insurance companies for workers compensation.
  • Collaborated with medical insurance companies to provide mental health services.
  • Arranged and facilitated settlement meetings with insurance companies.
  • Ensured accurate medical records and bills for every file while setting up claims for insurance companies and facilitating settlements and disbursements.
  • Chase insurance companies for status reports, reserves, and clear plans of action on older claims.
  • Functioned as liaison with hospitals, physicians, patients, staff and insurance companies.
  • Selected to build and market Insurance companies to start new business in Connecticut.
  • Communicated effectively with insurance companies and attorneys to settle cases prior to trial.
  • Drafted demand letters, complaints, and motions against insurance companies.
  • Cultivated relationships with nursing centers, hospitals, and insurance companies.
  • Prepared demands to send to attorneys and insurance companies.
  • Work closely with insurance companies, staff and physicians.
  • Work directly with Insurance companies to ensure reimbursement.
  • Managed stay reviews through third party insurance companies.
  • Communicated information with insurance companies to allot timing needed for patient's recovery.
  • Helped with discharge planning, called UR to insurance companies and made rounds with OU residents and their attendings.
  • Worked directly with insurance companies to achieve patient care needs, directed imperative by numerous physician offices.
  • Processed life insurance applications Answer agent questions via email and phone Contact life insurance companies with requests Follow up with pending cases

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25 Insurance Companies Jobs

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25. Counsel
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average Demand
Here's how Counsel is used in Case Manager jobs:
  • Worked directly with community based organizations, military and civilian, referred clients for assistance with counseling, conduct group orientations.
  • Provide individual counseling and collaborate with treatment team to elicit client change and provide necessary intervention strategies.
  • Carry a caseload of 30 residents providing individual behavioral and mental health counseling
  • Provided treatment services to adult males in residential program; services included individual counseling, treatment planning, and discharge planning.
  • Provide supportive counseling and assist participants in recognizing and addressing home, family, and social conditions contributing to problems.
  • Provided case management services to troubled families and children at risk of foster care through family and individual counseling.
  • Facilitated group counseling session on issues in relation to academic, life skill, and work readiness development.
  • Provide supportive counseling to strengthen his/her ability to make appropriate life decisions and create resume & cover letters.
  • Helped to support and counsel clients with serious mental health issues in collaboration with other health professionals.
  • Counseled clients individually, in family and other small groups regarding plans for meeting their needs.
  • Provide supportive counseling to strengthen their abilities, to make appropriate life decisions.
  • Counseled individuals and families who required the assistance of social service agencies.
  • Provide limited individual and family counseling services for the child and family.
  • Counseled in financial, public assistance, social and family services.
  • Counseled patient and family members in meeting nursing and related needs.
  • Skilled in counseling and interacting with families, children and adults.
  • Assisted participants in job search and counseling teens in after-school programs.
  • Excelled in rapport counseling to all clients.
  • Provide supportive counseling to clients and family.
  • Certified Alcohol and Drug Counselor intern.

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377 Counsel Jobs

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26. Utilization Review
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average Demand
Here's how Utilization Review is used in Case Manager jobs:
  • Provided recommendations for denial or modification for utilization review requests for treatment when the request fell outside evidence based guidelines
  • Conduct telephonic and portal utilization review for inpatient and outpatient behavioral health treatment authorizations w/ managed care companies.
  • Conducted initial assessments to determine patient clinical and financial appropriateness using the utilization review process.
  • Provided concurrent utilization review to Medicare, Medicaid, and private insurers utilizing InterQual criteria.
  • Provided inpatient Case Management and performed Utilization Review using InterQual criteria.
  • Perform limited appropriate and timely Utilization Review functions as evidenced.
  • Provided case management/utilization review to the injured worker on-site.
  • Performed utilization reviews for hospital stays
  • Developed progress notes, treatment and discharge plans in compliance with utilization review guidelines.
  • Facilitated weekly meetings for utilization review with MC, HMO, and ALTCS representatives.
  • Performed Utilization Review, Clinical Coordination, Social Assessment and Services and Discharge Planning.
  • Communicate with Medical Director, Utilization Review, Adjusters to ensure the appropriateness.
  • Performed Utilization Review and discharge planning for average caseload of 30 patients.
  • Case Management, Utilization Review using InterQual Criteria and discharge planning.
  • Performed pre-certification and utilization review processes determining medical necessity for hospital admissions and stays for patients with catastrophic diagnoses.
  • Performed utilization review for insurance providers in timely fashion to allow for accurate reimbursement for healthcare services rendered.
  • Perform utilization review on files with multi-state regulations and guidelines.
  • Provided acute case management and utilization review services for patients in large ICU and ED.
  • Assist CM with Complex discharge planning and perform all Utilization Review using Interqual.
  • Privided Utilization Review of all admitted patients using Millman Criteria and CMS guideline.

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972 Utilization Review Jobs

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27. Special Needs
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Here's how Special Needs is used in Case Manager jobs:
  • Coordinated mental health, education and parenting instruction for special needs children
  • Assess children to identify the special needs of the child, establish goals and activities to fit their needs.
  • Assist Special Needs patients without resources to obtain medical care to maintain optimum health, including necessary follow-up care.
  • Worked closely with physicians and other clinical staff to identify equipment needs and other special needs for incoming patients.
  • Implemented and operated the Young Adult group (residents 18-25) to identify and address their special needs.
  • Work with adults and children with special needs, including individuals that are mentally and physically challenged.
  • Served needs of homeless community, including disadvantaged adults, emancipated youth, and special needs individuals.
  • Developed and implemented individualized treatment plans for Forensic, Augmented, and Special Needs programs.
  • Provided case management services for children and adults with special needs in foster care setting.
  • Provide weekly services to therapeutic children with a variety of special needs.
  • Secured special needs services for children with multiply disabilities.
  • Created personalized care plans for special needs individuals.
  • Managed the cases of kids with special needs.
  • Provided Case Management for Children with Special Needs.
  • Experience working with children/teens with special needs.
  • Enjoyed working with Special Needs residents.
  • Case manager (MSW-Intern) (Special Needs Cases).
  • Developed and implemented individualized care programs for individuals with special needs in a residential and vocational setting, A
  • Developed and implemented a treatment plan with MD and Department of Social Services to keep children with special needs home safely.
  • Performed, monthly assessments on geriaric and special needs patients.

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54 Special Needs Jobs

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28. Social Workers
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average Demand
Here's how Social Workers is used in Case Manager jobs:
  • Developed and maintained relationships with state social workers and other multidisciplinary teams and community partners.
  • Supervised other social workers and attended weekly management meetings and training as needed.
  • Collaborated with social workers, foster parents, adoptive parents, other DSHS workers, and co-workers on youth's progress.
  • Participated in assessment board with a team of social workers to meet with clients who are noncompliance with the TCA program.
  • Received and generated request for service consults from interdisciplinary team members and other primary care providers, nurses and social workers.
  • Work with physician, medical offices, social workers, and other providers to facilitate client's access of care.
  • Coordinated care utilizing an interdisciplinary approach, working closely with patients, physicians, social workers, families and clergy.
  • Worked closely with nursing, educators, neurosurgeons, physical and occupational therapists and social workers.
  • Collaborate with parents, caregivers, therapist, psychiatrist, social workers, and school personnel.
  • Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired Social Workers.
  • Supervised/scheduled home health aides, social workers, Speech, Occupational and Physical Therapists.
  • Served as liaison between client and social workers, lawyers, etc.
  • Prioritize work for social workers, monitor and evaluate daily performance.
  • Maintained communication with doctors, social workers, and courthouse.
  • Coordinated services with social workers, chaplains and nurse managers.
  • Collaborated with spiritual counselors, social workers, etc.
  • Work closely with Doctors and Social Workers.
  • Case coordination with CPS Social Workers.
  • Worked with clinical social workers to address and implement service plan.
  • Created/managed employee schedules Excellent communication skills with clients, hospitals, nursing homes, social workers, and staff Multitask Medical Terminology

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387 Social Workers Jobs

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29. Monthly Reports
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Here's how Monthly Reports is used in Case Manager jobs:
  • Prepared monthly reports and updated computer system with participant data and information.
  • Submitted the necessary documentation for monthly reports.
  • Prepared monthly reports for statistical purposes.
  • Conducted monthly reports and provided revenue report to Finance Management Officer on a daily, weekly, and monthly basis.
  • Monitored progress, service delivery, and individual satisfaction by providing monthly reports to all parties assign to the client.
  • Compile daily progress notes and monthly reports for the purpose of reporting information for the agency s program development.
  • Work closely with Department of Homeless Services; collect, review and submit all weekly and monthly reports.
  • Prepared monthly reports, maintained appropriate documentation for clients files and maintained weekly and bi-weekly appointments for clients.
  • Completed personnel reviews and monthly reports to DES administration demonstrating strengths and deficits in practice models.
  • Submit monthly reports on client's progress to parole/probation officers or to court officials.
  • Process mandated monthly reports of client accounts/activities to the Division of Public Assistance.
  • Prepare monthly reports and referrals for case management ability to complete by deadlines.
  • Completed monthly reports for funding sources, including medical and billing information.
  • Maintained complete and accurate daily, weekly and monthly reports.
  • Prepared data for monthly reports.
  • Complete monthly reports and assessments.
  • Collect data for monthly reports.
  • Created and compiled daily, weekly and monthly reports Maintained all client case files
  • Prepare accurate written monthly reports and records in a timely manner.
  • Case management Working with clients and Department of Child Services Keeping accurate and descriptive notes Monthly reports Bi-weekly staff meetings

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6 Monthly Reports Jobs

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30. Developmental Disabilities
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low Demand
Here's how Developmental Disabilities is used in Case Manager jobs:
  • Conducted assessment, treatment planning, stabilization, and ongoing care for individuals diagnosed with developmental disabilities and severe mental illness.
  • Provided case management, advocacy, collaborate services, and conducted comprehensive meetings for individuals with developmental disabilities.
  • Advocated for individuals with developmental disabilities, assess, plan, implement, and coordinate multidisciplinary services.
  • Assisted individuals with developmental disabilities through linkage and referral to appropriate services and support available.
  • Provided case management services and performed in-home visits to clients with intellectual and developmental disabilities.
  • Case Manager for a behavior management day program which services adults with developmental disabilities.
  • Provided ongoing consultation services and acted as liaison with Bureau of Developmental Disabilities Services.
  • Maintained support plans and accurate records for 85 individuals with mental retardation/developmental disabilities.
  • Provided direct vocational support to clients with developmental disabilities and mental illness.
  • Coordinated services and served as an advocate for persons with developmental disabilities.
  • Managed adolescents and adults with severe developmental disabilities and mental health.
  • Maintain caseload of individuals with mental retardation and developmental disabilities.
  • Managed diverse caseload for adults and children with developmental disabilities.
  • Worked with adults and children with Developmental Disabilities.
  • Case manager for people with developmental disabilities.
  • Assisted people with developmental disabilities gain access to needed medical, social, educational and other services.
  • Work with a team to provide services for five men with developmental disabilities.
  • Provided CAP Case Management to people with developmental disabilities and mental illnesses.
  • Work in the community cares home with adults with developmental disabilities.
  • Provide comprehensive case management services to individuals that experience intellectual and/or developmental disabilities.

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260 Developmental Disabilities Jobs

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31. Phone Calls
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low Demand
Here's how Phone Calls is used in Case Manager jobs:
  • General clerical duties such as, but not limited to phone calls, data entry, filing, and faxing.
  • Provided member advocacy, outreach and some education by telephone calls and mailings as well as conduct outreach activities.
  • Field phone calls, emails and faxes from various insurance companies, agencies and other staff of CONCERN.
  • Created client profiles to offer answers to customers questions and provided follow-up phone calls to ensure customer satisfaction.
  • Assisted clients with personal requests and facilitated phone calls between clients and their families in home country.
  • Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.
  • Maintained regular contact with offenders by conducting weekly and/or monthly office visits and/or phone calls.
  • Managed outreach and recruitment activities through door-to-door contact, telephone calls and community meetings.
  • Maintain, monitor and nurture assignments through consistent communication via emails and phone calls.
  • Processed incoming phone calls, queries, and requests from health care professionals.
  • Utilize appropriate intervention strategies through phone calls, face-face appointment and home visits.
  • Conducted home visits and phone calls as needed and maintain case notes.
  • Maintained communication with clients through monthly phone calls and home visits.
  • Place phone calls to clients and various local government offices.
  • Handle crisis phone calls and occasional walk-in crisis situations.
  • Conducted home visits, assessments and phone calls.
  • Maintain regular contact with clients through phone calls.
  • Responded to numerous phone calls from patients, triaging calls and responding within a reasonable amount of time to patient inquiries.
  • Conduct phone calls and outreach/wellness visits to families and members in order to en age in treatment services.
  • Box 46 Youngstown, Ohio 44501 As a crisis worker, I answered telephone calls for a 24 hour hotline.

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36 Phone Calls Jobs

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32. Communication
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low Demand
Here's how Communication is used in Case Manager jobs:
  • Handled incoming internal/external customer contacts via oral/written communication to resolution, while promoting lifetime owner loyalty by making goodwill decisions.
  • Maintained consistent communication with Clinical Director regarding documentation, support, authorizations, and client progress with service plan.
  • Document social work activities in the resident's chart to facilitate communication among the interdisciplinary team to coordinate services.
  • Communicated to, counseled and influenced a diverse client group and appropriately adjusted communication style to various audiences.
  • Demonstrate effective verbal and written communication skills interacting with administrators, claimants and providers and coworkers.
  • Develop and implement parenting curriculum to assist with stress reduction, communication, and behavior management.
  • Motivated individuals through timely communication and acknowledgment of their goals.
  • Establish professional communication procedure with parents, caregivers, etc.
  • Utilize effective communication, conflict management and negotiation skills.
  • Help communication between Hyundai Customers and Dealers.
  • Applied case management and review principles to maintain continuum of care and ensured optimal communication with clients and managed care organizations.
  • Pay strong attention to details, organized, possess effective communication skills and excellent trouble shooting abilities.
  • Case management duties included maintaining communication with providers to ensure that clients still meet requirements for services.
  • Facilitate communications between the agency, patient/ caretaker, and the physician.
  • Composed and sent communication to employers and employees within appropriate time frames.
  • Level of communication must be superior to service key accounts.
  • Mediate communication between Arapahoe Community Treatment Center, DOC and various Probation Departments within Colorado regarding compliance.
  • Maintained positive open and respectful communication with clients, County representatives, staff and other involved persons.
  • Exhibited compassionate care and communication with regard to issues of death and dying.
  • Designated advocate Habilitation Coordinator Manage case load of 23 individual's Use excellent Verbal and Written communication skills

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626 Communication Jobs

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33. Appropriate Services
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low Demand
Here's how Appropriate Services is used in Case Manager jobs:
  • Conducted intake interviews/eligibility qualifications, assisted clients with Medicaid/Section 8 applications and referred clients to appropriate services.
  • Contacted various Managed Care Organizations to obtain authorizations and negotiate and coordinate appropriate services and resources.
  • Provided individual-specific outreaches, supportive services, and linkage to appropriate services within the community.
  • Collaborate with the attending physicians and Medical Director to determine appropriate services.
  • Developed individualized service plans and referred out for appropriate services.
  • Requested and coordinated appropriate services to assist in stabilizing families.
  • Recorded data to determine appropriate services.
  • Assist in obtaining medical, social, educational, and other appropriate services by acting as a referral agent.
  • Facilitated clients and families in gaining access to necessary social, medical, education, and other appropriate services.
  • Refer consumers to appropriate services to include health care providers, educational support groups, and family events.
  • Provided short-term individual counseling, HIV education and referrals for appropriate services for case managed clients.
  • Coordinate appropriate services to meet the needs of client and family including referring client to.
  • Develop service plans, assist consumer in accessing appropriate services, including waiver services.
  • Linked and referred clients to the appropriate services based on the needs.
  • Assisted with counseling and support, and referral to appropriate services.
  • Approve reasonable and appropriate services per medical and coverage guidelines.
  • Work with families and outside agencies to provide appropriate services.
  • Facilitate resolution of crisis, linkage to appropriate services.
  • Monitor and link families to appropriate services needed Develop and utilize service plans and provide crisis assistance
  • Conducted thorough assessments to gauge appropriate services to best suit the individual.

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303 Appropriate Services Jobs

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34. Medical Care
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low Demand
Here's how Medical Care is used in Case Manager jobs:
  • Review medical necessity requests to maximize benefits, ensure appropriate utilization, high quality medical care and cost containment.
  • Completed or assisted the client in completing applications for program participation and in obtaining needed services, such as medical care.
  • Reviewed inpatient records for appropriate use of hospital services and high quality medical care with timely, cost containing services.
  • Secured housing, medical care and employment for clients by working with South Bend Housing Authority and Healthy Indiana Plan.
  • Monitor member's medical care activities, regardless of the site of service, and outcomes for appropriateness and effectiveness.
  • Identified community resources and created linkages to childcare services, mental health counseling, medical care, and housing.
  • Supported refugees in enrolling in adult education courses; aided refugees in obtaining medical care and pursuing employment opportunities.
  • Ensured that patients have full access to primary medical care and provide education on medication.
  • Coordinated and monitored medical care for clinic patients with work injuries and illnesses.
  • Conducted home visits to assess needs of youth and linkage to medical care.
  • Secured home health care, medical care, medical equipment, etc.
  • Referred patients to local physicians and enrolled them for medical care.
  • Ensured appropriate and timely medical care for safe return to work.
  • Assist clients in applying for different sources of medical care assistance.
  • Administered first aid and medical care for students when necessary.
  • Arrange medical care and transportation as needed.
  • Coordinate treatment services and medical care.
  • Pursued aggressive RTW goals for IW and resolution of medical care Provided timely updates to adjusters, employers and parties involved.
  • Collaborated with the OON team, assisted a selected group of members to secure medical care and appropriate home-based services.
  • Manage medical care with pts own MD, report any abnormality to MD.

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77 Medical Care Jobs

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35. Hiv
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low Demand
Here's how Hiv is used in Case Manager jobs:
  • Participated in presentations at local high schools and provided information about HIV/AIDS prevention.
  • Provided case management and direct care services for clients who were HIV positive and had a history of incarceration.
  • Provided support to those with no access, including connecting homeless HIV/AIDS patients to poly-substance addiction services.
  • Co-facilitated a support group for adolescents affected by parents and other family members with HIV/AIDS.
  • Provided transportation, HIV/AIDS education, along with individual and group support.
  • Perform HIV and Hepatitis C testing, both in house and outreach.
  • Interviewed and evaluated client's eligibility for HIV care coordination services.
  • Provided intensive case management to Brooklyn residents living with HIV/AIDS.
  • Provide client education and support through outreach in HIV/AIDS prevention.
  • Provided case management services to HIV positive youth ages 13-24.
  • Perform HIV education and Risk Assessment of each client.
  • Case management of HIV/AIDS afflicted clients through Medicaid.
  • Provided case management to persons with HIV/AIDS.
  • Provided case management to HIV/AIDS positive clients.
  • Lead and develop curriculum for HIV+ Gay men's support group, help develop life skills and overall life skills management.
  • Arrange for client transportation to medical appointments and supportive agencies, (HIV/AIDS Administrative Services/HASA; Medicaid Administration).
  • Provided HIV & STD educational trainings at Insight House Chemical Dependency, (staff & clients).
  • Provided comprehensive case management services to a challenging case load of HIV/AIDS individuals.
  • Connected people living with HIV/AIDS to health care and psychosocial support services.
  • Coordinated treatment for HIV/AIDS Populations Leads Community Clinics Administer HIV test

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83 Hiv Jobs

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36. Anger Management
demand arrow
low Demand
Here's how Anger Management is used in Case Manager jobs:
  • Provide individual and/or group educational interventions that include relapse prevention, life skills, anger management, co-occurring disorders.
  • Initiated anger management techniques when appropriate to effectively provide first call resolution by avoiding escalations.
  • Counseled couples in Domestic Containment Program (anger management) utilizing behavior modification techniques.
  • Educated youth regarding anger management and communication issues.
  • Facilitated weekly anger management groups.
  • Conducted group counseling groups sessions with consumers in day services program (Anger Management and FRESH Start Substance Abuse Group).
  • Conducted group counseling for at risk teens exposed to child abuse, drug abuse, gang violence, and anger management.
  • Established community contacts and business relations to foster the needs of those whom I was serving -Facilitated anger management classes.
  • Facilitate group therapy sessions on topics such as anger management, substance abuse, and self-esteem.
  • Helped individuals dealing with substance abuse, neglect, domestic violence, and anger management.
  • Facilitate anger management group to help children ages 9-12 and 6-18 utilize coping skills.
  • Conduct classes on Life Skills, Anger Management, Coping Skills, etc.
  • Completed modules on various coping techniques (stress, anger management).
  • Orchestrated Anger Management and Substance Abuse groups at the Juvenile Detention Center.
  • Lead two Training/Support groups (Life Skills and Anger Management/Coping Skills).
  • Facilitated anger management and social skills groups COMMUNITY SERVICE ACTIVITIES/ MEMBERSHIPS
  • Anger management, independent living skills, social skills.
  • Facilitated Anger Management & Life Skills Classes to Adult/Adolescents Parolees & Probationers utilizing the Moral Recognation Therapy Program (MRT).
  • Provided support related to stress reduction, medications management, anger management and relapse prevention * Conduct suicide assessment as needed.
  • Tutor participants that struggle with Math and English tests Facilitate weekly anger management group therapy

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143 Anger Management Jobs

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37. IV
demand arrow
low Demand
Here's how IV is used in Case Manager jobs:
  • Maintained comprehensive case files and entered and maintained case information in multiple data management systems.
  • Facilitated case management for nine families including formulated assessments and completed Independent Living Plan.
  • Educated and motivated residents to achieve academic goals in accordance with their applicable interest.
  • Developed individual client service plans and monitored cases for continued eligibility and provider compliance.
  • Manage the litigation process effectively and efficiently to ensure timely and cost-effective resolution.
  • Developed emergency, safety and/or crisis plan with individuals and provided self-administration supervision.
  • Conducted weekly home visits with individuals living in supportive apartment programs.
  • Provided transportation to structured activities and appointments.
  • Provide ongoing intensive case management.
  • Worked closely with supportive agencies to map out each step so that clients can be more successful at social reintegration.
  • Completed service plans with individuals in order for them to obtain their goals and participated in staff meetings.
  • Conducted services to 11 seriously mentally ill adults ages 26 to 62 years-old in their least restrictive environment.
  • Assessed our team s ability and took proper corrective measures to manage behaviors reflecting better organizational skills.
  • Established a rapport, help individuals identify feelings and needs, provide encouragement and positive feedback.
  • Provide a program plan to help clients re-establish living outside a confined correctional facility.
  • Be able to discuss sensitive medical information with the employee.
  • Conduct assessments, create and implement comprehensive services plans
  • Ensured individuals were transport to appropriate services.
  • Experienced in Oasis charting Technical skills in IV administration, wound care, and education on medications and disease processes
  • Maintained a positive attitude and contributed to an atmosphere of compliancy amongst staff, and other agencies representative of client advocacy.

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39 IV Jobs

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38. Medication Management
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low Demand
Here's how Medication Management is used in Case Manager jobs:
  • Facilitated psychiatric treatment/visits and medication management.
  • Provided outreach and crisis intervention for building residents - Organized medication management for clients with medical conditions and/or mental illnesses
  • Scheduled aftercare appointments for clients for medication management and individual and family therapy prior to discharge.
  • Supervised support staff to assist with medication management, transportation, and companionship.
  • Assisted with medication management, IV initiation, and antibiotic administration.
  • Performed vitals for both children and adults attending medication management.
  • Provided psycho-education to clients with regard to diagnosis/medication management/treatment.
  • Conducted monthly medication checks and teaching clients medication management skills
  • Complete referrals for medication management services with a psychiatrist.
  • Provided medication management and education when needed.
  • Coordinate medication management with appropriate medical staff.
  • Monitor and teach medication management, ADL skills development of Coping skills, social supports.
  • Assist with transportation to outpatient treatment, medication management and Rep Payee services.
  • Provide skilled services and education in wound care, disease and medication management.
  • Provided triage, referrals, direct nursing care, and teach Medication management.
  • Schedule appointments for Psychiatric evaluations and medication management appointments for meds-only clients.
  • Completed on-going assessments, medication management, MD consultation, and family support, care planning for all clients on caseload.
  • Developed service plan in which includes goals towards housing, medical substance abuse daily living skills medication management and health.
  • Managed case load of 35 clients, and assisted with medication management, discharge planning and crisis intervention.
  • anger management, coping skills, stress management, psycho-education, and medication management.

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140 Medication Management Jobs

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39. Referrals
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low Demand
Here's how Referrals is used in Case Manager jobs:
  • Document all services/referrals/contact with youth and/or family as well as service providers.
  • Facilitated authorizations/referrals as appropriate within benefit structure or through extra-contractual arrangements.
  • Developed need assessment, individual development plan and service referrals.
  • Evaluate claims of moderate to high complexity for potential fraud and makes referrals to the Special Investigations Unit as appropriate.
  • Developed case management plans and coordinate referrals to appropriate community services and resources; advocating on behalf of clients.
  • Assessed each client s current situation and needs, in order to provided referrals for medical and social services.
  • Provided case management services such as dispensing information, planning referrals, and organizing linkages for clients.
  • Provided case management and referrals for therapeutic services, plan information, and linkages as needed.
  • Case manager and online telephonic reviewer for processing of all home health and DME equipment referrals.
  • Provided interventions and referrals that support the client in implementing the plan of care.
  • Administered all aspects of the hospice program, including patient admissions and referrals.
  • Make referrals to agency providers to meet the needs of parents and children.
  • Conduct social networking to identify potential clients for the program and testing referrals.
  • Performed weekly or bi-weekly follow up with client regarding employment leads and referrals.
  • Assisted participants with referrals to service providers based on needs of participant.
  • Processed new referrals received in order for patients to begin treatment.
  • Determined appropriate goals for clients and made referrals to outside resources.
  • Worked closely with physicians within group and hospitalists to arrange needed referrals to specialty physicians for chronic condition monitoring.
  • Assessed household needs and made referrals to appropriate local and state resources.
  • Managed referrals for oncology patients (Susan Komen Grant).

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1,002 Referrals Jobs

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40. Law Enforcement
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low Demand
Here's how Law Enforcement is used in Case Manager jobs:
  • Cooperated with probation offices and law enforcement agencies in other districts to complete investigations and supervise offenders.
  • Develop relationships with local law enforcement and other area professionals.
  • Completed joint investigations with law enforcement.
  • Set goals and worked with local agencies including DHR, law enforcement, and housing authority to facilitate safe living conditions.
  • Collaborated with Law enforcement, banks, medical facilities, families, and co-workers to assist elderly and disabled adults.
  • Collaborate with law enforcement if a child needs to be removed from the home and placed into protective custody.
  • Prepared court reports, petitions, and worked in coordination with local and state law enforcement during the investigation.
  • Collaborated with law enforcement in some cases to investigate allegations of abuse or neglect to children.
  • Work with local, state and federal law enforcement and district attorneys on prosecution of subjects.
  • Developed and managed training programs for local pastors, law enforcement, and court officials.
  • Accessed law enforcement databases to run arrest and background checks on current and potential clients.
  • Served as liaison between clients, psychiatrists, law enforcement, attorneys and the courts.
  • Worked closely with law enforcement agencies, schools, health, and welfare agencies.
  • Communicated with local and state law enforcement on a daily basis.
  • Assisted law enforcement with emergency removal and safe placement of children.
  • Worked in a special crisis unit with local law enforcement
  • Assist law enforcement and fire departments as requested.
  • Advocated for 10 mentally ill clients with doctors, law enforcement, community services Residential Placement Manager
  • Work in conjunction with local law enforcement to destroy evidence appropriately in a safe way.
  • Provided truancy reports for law enforcements, maintained attendance records through SASI software.

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157 Law Enforcement Jobs

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41. Interqual
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low Demand
Here's how Interqual is used in Case Manager jobs:
  • Determine appropriateness of hospitalization by utilizing InterQual guidelines.
  • Manage patient care through daily case reviews to determine if InterQual criteria is met for inpatient admission.
  • Possessed knowledge of CQI, InterQual criteria, and UR criteria related to rehab.
  • Assess patients for appropriate level of care based on InterQual criteria.
  • Assessed patient health and planned patient care according to INTERQUALL standards.
  • Performed QI Hedis audits and performed Medicare Reviews for medical necessity using InterQual
  • Make discharge recommendations based on Interqual criteria to Hospital Case Managers.
  • Reviewed inpatient admissions, using established guidelines of Interqual.
  • Collaborated with Medical Director to determine appropriate level of care in accordance with McKesson InterQual Level of Care Criteria.
  • Assist the Hospitalist and Attending physicians to determine appropriate admission status based on InterQual criteria.
  • Perform on site reviews using Interqual guidelines to ensure member meets inpatient criteria.
  • Evaluate the appropriateness of admission, level of care, by utilizing Interqual.
  • Experienced with outlook email, Microsoft word, Excel, and Interqual
  • Used ICD-9 and Interqual criteria for authorization of inpatient services.
  • Utilized Interqual and M&R criteria.
  • Conducted admission and concurrent reviews for appropriate placement of Observation Status Patients throughout the hospital utilizing Interqual and Milliman Criterion.
  • Apply admission criteria to InterQual standards Facilitate discharge needs Communicate with physicians regarding length of stay
  • Conduct telephonic reviews with various insurance and managed care companies Knowledge of Interqual, Milliman criteria, Medicare and Medicaid regulations.
  • Worked with Milliman, EHR, InterQual and QNXT Promoted to Case Manager II and lead many team projects
  • Case Management Inpatient using Interqual software Core Measure concurrent auditing Follow-up phone calls, post-discharge Discharge Planning

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47 Interqual Jobs

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42. Probation Officers
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low Demand
Here's how Probation Officers is used in Case Manager jobs:
  • Case management functions including coordination of care with insurance case managers, juvenile probation officers, and Child Protective Service caseworkers.
  • Completed and submitted case notes and required documentation to my supervisor, court officials and juvenile probation officers.
  • Communicated directly with probation officers regarding client treatment plans and progress.
  • Coordinated with Probation officers and other intuitions to provide continual care.
  • Conducted case conferences with substance abuse counselors or probation officers.
  • Report to Parole/Probation Officers regarding consumer progress.
  • Coordinated, scheduled, and monitored activities with the courts, community services, probation officers, and other post-treatment agencies.
  • Collaborate with probation officers, school representatives and other key individuals in the community to support adolescents and their families.
  • Maintain daily communication with parents, Probation Officers, Supervisors, Therapists, Medical Department, and School Department.
  • Prepare reports on client progress to the courts by contacting service providers, probation officers and drafting progress notes.
  • Correspond with local parole/probation officers on a continuous basis to discuss clients' issues, need, or progress.
  • Communicated with probation officers monthly on the progress of each client, and discuss release dates or alternatives.
  • Managed a caseload of 50 parolees, and worked closely with parole and probation officers to monitor clients.
  • Worked with group home managers and probation officers in assisting residents in becoming productive citizens in the community.
  • Communicated with judges, probation officers, client families, and community services on behalf of clients.
  • Advocated for clients with regards to drug court, probation officers, & DCF.
  • Communicate on a regular basis with attorneys, Judges, probation officers, etc.
  • Collaborated with court, law enforcement, probation officers, and community providers.
  • Interacted with probation officers on behalf of the clients.
  • Acted as liaison on behave of inmates between attorneys, parole, probation officers, familial and community agencies.

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59 Probation Officers Jobs

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43. Medical Appointments
demand arrow
low Demand
Here's how Medical Appointments is used in Case Manager jobs:
  • Transport residents to educational, medical appointments and recreational outings, schedule medical /mental health appointments and fill prescriptions.
  • Assisted with accessing and monitored medical appointments and treatment adherence.
  • Monitored and attended clients medical appointments.
  • Accompanied clients to medical appointments as well as, conducted case conferences with medical providers to monitor clients overall health.
  • Ensured community follow-up to engage client in care, promote compliance with medical appointments and encourage client self-sufficiency and empowerment.
  • Coordinated biological family visits, medical appointments, court appointments, and other meetings related to the youth.
  • Managed a caseload of members to achieve and maintain a serial pattern of adherence to medical appointments.
  • Conducted intakes, quarterly reviews, home visits, and attended medical appointments with clients.
  • Manage the scheduling of all medical appointments for clients at time of release.
  • Tracked patient statistics for LA County which included success in keeping medical appointments.
  • Assisted in obtaining and attending medical appointments for women and children.
  • Provided transportation to client's medical appointments and grocery store needs.
  • Transport consumers to medical appointments, court, and group meetings.
  • Advocated and assisted client with medical appointments, if needed.
  • Assisted clients with transportation to medical appointments and food banks.
  • Scheduled weekly non-medical appointments and home passes for clients.
  • Transport Clients to Court or medical appointments
  • Assist with medical appointments including therapy Support of family/individual needs
  • Help scheduling medical appointments and provide transportation.
  • Schedule medical appointments, arrange transportation, shop for clients and accompany clients to various appointments and functions when necessary.

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4 Medical Appointments Jobs

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44. IEP
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low Demand
Here's how IEP is used in Case Manager jobs:
  • Conferred with Individualized Educational Plan (IEP) Committee members for each student and the development of each IEP.
  • Facilitated and ensured the development, review and evaluation of each child's Individual Education Plan (IEP).
  • Facilitate Quarterly Review Meetings, Treatment Plan Meetings; attend Foster Care Reviews, and IEP meetings.
  • Participated in the development of the Individualized Education Plans (IEP) meetings for special/disabled students.
  • Manage Individualized Education Plans for students including writing IEP's, managing updates and progress reports.
  • Represent child in IEP meetings with Baltimore City Public Schools mental health and teaching staff.
  • Attended IEP meetings to advocate and support families in the IEP process.
  • Update special education IEP with accommodations, dates and other needed information.
  • Follow up on concerns with teachers/ or parent concerns noted in IEP.
  • Advocated with IEP's, Social Security appeals, and Medicaid.
  • Facilitate students' initial-evaluation, IEP, and re-evaluation meetings.
  • Write IEP for clients as well as regular case notes.
  • Assist in developing (IEP's) Individual Educational Plans.
  • Facilitate IEP meetings with teachers and families of students.
  • Participated in IEP meetings and academic action plans.
  • Certified Educational advocate for children with IEP's.
  • Write, apply and coordinate the students IEP.
  • Attended all program staff meetings, treatment reviews IEP and trainings as required.
  • Coordinated and facilitated IEP, interagency and Social Services team meetings.
  • Job Coach to adults with developmental delays Attend IEP meetings Document client progress

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34 IEP Jobs

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45. RN
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low Demand
Here's how RN is used in Case Manager jobs:
  • Assisted clients in applying for government assistance based on eligibility.
  • Educated residents on better lifestyle alternatives and supportive independent living.
  • Provided information for medical insurance to non-California residents.
  • Created and implemented activities for experiential learning.
  • Evaluate, educate, and provide feedback to provider and members up to and including identifying alternative levels of care.
  • Managed Foreclosure Cases by working with Senior Judges and attorneys both in and out of courtrooms and foreclosure hearings.
  • Functioned as a resource to the clinical team regarding approved criteria, practice guidelines and alternative treatment options.
  • Provided case management services to identified at risk first time mothers and their new born infants.
  • Implemented new products offerings that led to an increased earnings by 20% over four years.
  • Assisted injured workers with the coordination for return to work where transitional work was needed.
  • Set goals for implementation, learning, initiatives for clients and their new life.
  • Completed eligibility forms for families to apply for services in external health care agencies.
  • Performed RN assessment for history of disease process and wound history.
  • Expressed appreciation and invited customers to return to the store.
  • Maintained case files in compliance with internal audit guidelines.
  • Manage the attorney's calendar.
  • Facilitate referrals to alternative coverage options and financial assistance programs for patients who are uninsured or need copay assistance.
  • Used insights from needs analysis to identify and execute ongoing learning strategy for 40-hour curriculum, existing and future trainings.
  • Round Rock, tx Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Conducted home visits Assisted investigators in report writing Assessed the proper needs of the family Practicum/Internship Experience:

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4,917 RN Jobs

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46. Job Placement
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low Demand
Here's how Job Placement is used in Case Manager jobs:
  • Conducted workshops for successful workplace skills and job placement for individuals with disabilities; and delegated responsibility as needed.
  • Referred clients to Vocational Rehabilitation for job training or job placement.
  • Monitored program trainees internship and job placement
  • Conducted Job Development/Job Placement Service.
  • Case management, up kept files, work closely with Family Support Division, job placements, and assessments.
  • Performed guidance counseling to youth for job placement and retention, set education goals from high school to college.
  • Provided job placement activities including linkage to training programs, interview coaching, and assistance with obtaining professional attire.
  • Assisted youth in setting and achieving required program goals, including job placement and job development with local employers.
  • Provided follow-up after job placement to ensure job retention and the elimination of barriers that may impede job retention.
  • Coordinated community resources available such as: job placement, financial, housing, support resources, medical.
  • Assist client with career planning, career development, apprenticeship application, job placement and job retention.
  • Serve as client advocate in the community assisting with job placement and acquisition of community services.
  • Provided employment training, support services and established liaison with employers to facilitate job placement.
  • Assisted each client with job placement efforts upon completion of training and other support services.
  • Work closely with the job Placement Specialist to assist with preparing trainees for placement.
  • Work with Job Developer to coordinate job placement support to participants.
  • Achieved a 95% job placement rate for unemployed adults.
  • Facilitated life skills workshops/activities; career fairs/ job placement.
  • Assist Customers with job placement.
  • recruit employers for job placement; provide employment counseling/mediation, and follow-up.

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81 Job Placement Jobs

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47. DHS
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low Demand
Here's how DHS is used in Case Manager jobs:
  • Coordinated client intakes with DHS Assessment Centers and provided advocacy around entitlements.
  • Maintain up to date, accurate, complete, and timely consumer chart documentation in compliance with DHS and BVSJ standards.
  • Case manager for children who have been removed from the home and or released from a facility, by DHS.
  • Complete intakes on each family to determine DHS s concerns and determine what each family needs to work on.
  • Provided file documentation on client's in accordance with DHS, CARF, or DPH standards, as applicable.
  • Work closely with DHS placement Unit and Program Directors to schedule interviews ensuring all parties have received complete documentation.
  • Provided families with parenting class, bus passes, abuse counseling services through DHS, food and clothing.
  • Instructed and assisted patients with eligibility process as well as set appointments for SSA and DHS interviews.
  • Attend training at the Department of Human Services (DHS) when required.
  • Conducted auditing on client files to assure compliance with DHS codes and standards.
  • Completed intakes and assessments of incoming couples, based on NYC DHS guidelines.
  • Provided DHS (Department of Health Services) with corrective action plans.
  • Assist clients with DHS application process and 48 Emergency medical applications.
  • Document case management activities in accordance with DHS guidelines and procedures.
  • Assist clients with money managing as required through DHS.
  • Request for DHS case conference regarding client's compliance.
  • Maintain overall chart compliance as stipulated by DHS contracts.
  • Research various Housing Vacancies including DHS services.
  • Coordinated services between DHS and the agency Responsible for reinforcing each family's ability to seek and use community resources.
  • Provided substance abuse education to youth Completing bio- psychosocial assessment, contacting families, DHS, other professionals.

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126 DHS Jobs

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48. Weekly Basis
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low Demand
Here's how Weekly Basis is used in Case Manager jobs:
  • Monitor participants attendance in scheduled activities on a daily/weekly basis.
  • Worked collaboratively with residential psychiatrist on a weekly basis.
  • Facilitated Required Orientation Meetings on a weekly basis.
  • Work closely with a team of health professionals to ensure that progress is being made on a weekly basis.
  • Facilitate a peer led support group on a weekly basis; orientating new clients to Step Forward's services.
  • Conduct unit inspections on a weekly basis to assure client is in compliance with DHS rules and regulations.
  • Maintained records and documentation as it related to clients progress and treatment on a weekly basis.
  • Communicated project status and updates to cross-functional teams and Help Desk Manager on a weekly basis.
  • Communicated with the clients on a weekly basis to be sur3e their needs were being met.
  • Visit a caseload of 20 undocumented children & their families on a biweekly basis.
  • Attend court hearing with clients as needed, typically on a weekly basis.
  • Supervised high risk client on a weekly basis ACS and Domestic Violence.
  • Write progress notes, report and attend supervision on a weekly basis.
  • Can manage up to 100 cases on a weekly basis.
  • Instructed successful inmate orientation workshops on a weekly basis.
  • Meet on a weekly basis with management team.
  • Updated curfew log on a weekly basis.
  • Contacted clients on a weekly basis.
  • Visited children on a weekly basis.
  • Assisted Payroll Administrators with preparing for 300+ employees timesheet bi-weekly basis.

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5 Weekly Basis Jobs

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49. Ensure Compliance
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low Demand
Here's how Ensure Compliance is used in Case Manager jobs:
  • Develop and/or implement individualized client treatment or service plans and ensure compliance with applicable standards and agency policies.
  • Review applications submitted by Investment Professionals purchasing annuity contracts to ensure compliance with Prudential and Regulatory requirements.
  • Utilized Motivational Interviewing techniques to ensure compliance and successful completion of probation.
  • Perform monthly audits on facility to ensure compliance with policy and procedure
  • Evaluated Case Managers performance and audited files to ensure compliance with Department of Children and Family and State policies.
  • Remained current on product changes, processes and operational procedures to ensure compliance of Federal and State regulations.
  • Conducted Home visits in order to ensure compliance with housing subsidy rules and assist in maintaining housing.
  • Monitored families through home visits and school visits to ensure compliance and the safety of the children.
  • Perform utilization reviews of charts to ensure compliance with and appropriateness of plan of care.
  • Conduct case audits of case files to ensure compliance with program policies and procedures.
  • Updated consumer charts to ensure compliance and accuracy per state/government regulations of ACT model.
  • Meet with members' Primary Care Physicians on a quarterly to ensure compliance.
  • Followed up on each sick child visit to ensure compliance with physician instructions.
  • Maintain client files and ensure compliance with the Agency policy regarding confidential information.
  • Provide updates on program changes and ensure compliance to funding source regulations.
  • Escort client to medical appointments to ensure compliance with medication.
  • Monitored child support payments awarded to ensure compliance with Dept.
  • Enforce program rules and procedures to ensure compliance.
  • Reviewed documentation daily to ensure compliance Coordinated and facilitated team meetings
  • conduct team conference to ensure compliance and criteria for length of stay is accurate.

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31 Ensure Compliance Jobs

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50. Goal Setting
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low Demand
Here's how Goal Setting is used in Case Manager jobs:
  • Coordinated goal setting and achievement workshops.
  • Monitor client who have probation, assist them with goal setting, positive decision making and help with treatment issues.
  • Co-facilitated a 12-week course called Out of Poverty, based on acceptance, decision-making skills, and goal setting.
  • Assist families in strength-based family development (FDP) planning, goal setting and overcoming barriers to self-sufficiency.
  • Assisted clients with all goal setting and how to maintain the goals set in place.
  • Assisted with emotional stabilization, career and life goal setting and community immersion approaches.
  • Assisted program participants with resume building, travel, evaluation assessments and goal setting.
  • Assisted in providing housing, case management, goal setting and independent living groups.
  • Conduct an initiate Individual Service Plan by assisting clients with realistic goal setting.
  • Provide supportive counseling, case management treatment planning, and goal setting.
  • Assisted and collaborated with program clients in problem solving and goal setting.
  • Assisted individuals in goal setting and assimilation into the workforce.
  • Performed client assessment and assisted with goal setting plans.
  • Develop yearly treatment plans with goal setting with clients.
  • Assist clients with goal setting and self development.
  • Implemented employment strategies, such as resume writing, goal setting, and interview techniques, for the Employability Skills class.
  • Provide Behavioral Rehab sessions teaching clients planning skills, goal setting, decision-making skills.
  • Case Management Collaboration with PCP, Patients and Families, Community Services Counseling and Goal Setting with Patients and Families
  • Conducted group and individual therapy sessions - Assisted individuals with psychiatric disabilities - Goal setting with members on treatment plans
  • Identified clients' needs for outside services Assisted clients with goal setting Assisted with transportation

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5 Goal Setting Jobs

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20 Most Common Skills For A Case Manager

Treatment Plans

16.0%

Mental Health

10.0%

Substance Abuse

9.4%

Crisis Intervention

8.7%

Financial Assistance

8.2%

Intake Assessments

7.5%

Individual Therapy

5.9%

Community Resources

5.9%

Community Outreach

4.7%

Medical Records

4.1%

Health Care

2.8%

New Clients

2.5%

Support Services

2.4%

Customer Service

2.0%

Patient Care

1.9%

Court Hearings

1.8%

Independent Living

1.6%

Staff Members

1.5%

Social Security

1.5%

Data Entry

1.5%
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Typical Skill-Sets Required For A Case Manager

Rank Skill
1 Treatment Plans 12.6%
2 Mental Health 7.9%
3 Substance Abuse 7.5%
4 Crisis Intervention 6.8%
5 Financial Assistance 6.5%
6 Intake Assessments 5.9%
7 Individual Therapy 4.7%
8 Community Resources 4.7%
9 Community Outreach 3.7%
10 Medical Records 3.2%
11 Health Care 2.2%
12 New Clients 2.0%
13 Support Services 1.9%
14 Customer Service 1.6%
15 Patient Care 1.5%
16 Court Hearings 1.5%
17 Independent Living 1.2%
18 Staff Members 1.2%
19 Social Security 1.2%
20 Data Entry 1.2%
21 Group Therapy Sessions 1.1%
22 Daily Living 1.1%
23 Domestic Violence 1.0%
24 Insurance Companies 0.9%
25 Counsel 0.9%
26 Utilization Review 0.9%
27 Special Needs 0.8%
28 Social Workers 0.8%
29 Monthly Reports 0.8%
30 Developmental Disabilities 0.8%
31 Phone Calls 0.7%
32 Communication 0.7%
33 Appropriate Services 0.7%
34 Medical Care 0.7%
35 Hiv 0.6%
36 Anger Management 0.6%
37 IV 0.6%
38 Medication Management 0.6%
39 Referrals 0.6%
40 Law Enforcement 0.6%
41 Interqual 0.6%
42 Probation Officers 0.6%
43 Medical Appointments 0.5%
44 IEP 0.5%
45 RN 0.5%
46 Job Placement 0.5%
47 DHS 0.5%
48 Weekly Basis 0.5%
49 Ensure Compliance 0.5%
50 Goal Setting 0.5%
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16,965 Case Manager Jobs

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