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Job outlook for case managers in the United States
Case manager job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected case manager job growth rate is 9% from 2018-2028.
About 64,000 new jobs for case managers are projected over the next decade.
Case manager salaries have increased 14% for case managers in the last 5 years.
There are over 112,432 case managers currently employed in the United States.
There are 84,959 active case manager job openings in the US.
The average case manager salary is $43,118.
Are case manager jobs in demand?
Case manager job and salary trends over time
Case manager jobs over time
Case manager job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 112,432 | 0.03% |
| 2020 | 111,897 | 0.03% |
| 2019 | 113,949 | 0.03% |
| 2018 | 112,443 | 0.03% |
| 2017 | 108,900 | 0.03% |
Average case manager salary over time
Case manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $43,118 | $20.73 | +4.4% |
| 2025 | $41,286 | $19.85 | +4.0% |
| 2024 | $39,684 | $19.08 | +3.7% |
| 2023 | $38,277 | $18.40 | +1.3% |
| 2022 | $37,790 | $18.17 | +1.3% |
Case manager jobs by state
Most common states for case managers
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Massachusetts | 6,859,819 | 2,007 | 29% |
| 2 | District of Columbia | 693,972 | 179 | 26% |
| 3 | Maine | 1,335,907 | 270 | 20% |
| 4 | Maryland | 6,052,177 | 1,077 | 18% |
| 5 | Alaska | 739,795 | 123 | 17% |
| 6 | Washington | 7,405,743 | 1,165 | 16% |
| 7 | Minnesota | 5,576,606 | 858 | 15% |
| 8 | Rhode Island | 1,059,639 | 159 | 15% |
| 9 | Nebraska | 1,920,076 | 274 | 14% |
| 10 | Montana | 1,050,493 | 146 | 14% |
| 11 | Iowa | 3,145,711 | 415 | 13% |
| 12 | New Mexico | 2,088,070 | 273 | 13% |
| 13 | California | 39,536,653 | 4,612 | 12% |
| 14 | Illinois | 12,802,023 | 1,577 | 12% |
| 15 | Pennsylvania | 12,805,537 | 1,534 | 12% |
| 16 | Michigan | 9,962,311 | 1,231 | 12% |
| 17 | Virginia | 8,470,020 | 993 | 12% |
| 18 | Indiana | 6,666,818 | 800 | 12% |
| 19 | Colorado | 5,607,154 | 675 | 12% |
| 20 | Idaho | 1,716,943 | 209 | 12% |
Case Manager job outlook: Expert opinions
Our panel of case manager experts
Ohio State University
Ohio University
Baruch College of the City University of New York
Ramapo College of New Jersey
Colorado State University - Pueblo
College of Saint Scholastica
University of Alaska Anchorage
Campbellsville University
Virginia Wesleyan University
Pennsylvania State University
Siena College
Nebraska Christian College
Kennesaw State University
Azusa Pacific University
What Case Manager skills would you recommend for someone trying to advance their career?
Emily McCave PhD, MSW, LCSW: The need for social workers is high, particularly after the pandemic. A shortage of social workers means that there's an increasing demand in the field. According to the Bureau of Labor Statistics social work jobs are expected to increase 13% between 2020 and 2030.
What will help Case Managers increase their earning potential?
Emily McCave PhD, MSW, LCSW: For clinical positions, which is what most social workers do, daily tasks typically include conducting assessments and providing individual, family, and/or group therapy to children and/or adults, while collaborating with other providers working with the client. There is also daily clinical documentation that needs to be completed.
Deanna Wilkinson Ph.D.
Associate ProfessorOhio State University
Human Development, Family Studies, And Related Services
What general advice would you give to a Case Manager?
Deanna Wilkinson Ph.D.: The best way to maximize your salary potential is to do your homework. Start with self-awareness. What can and will you be able to contribute to the organization that will help the organization achieve their goals. Be able to “sell” your strengths, fit with the position, and areas for future growth. It is important to have realistic salary expectations while also sharpen your negotiation skills. Research to find out what are people in similar positions making in your community.
What will help Case Managers increase their earning potential?
Deanna Wilkinson Ph.D.: In the next 3-5 years, technology, diversity and inclusion, and problem-solving skills will become more important in the field of HDFS. The helping professions will play an important role as technology continues to reshape human daily life and social interactions.
What Case Manager skills would you recommend for someone trying to advance their career?
L. Justin Wheeler: Technology including telehealth, electronic medical records systems, AI, practice evaluation data collection, and other areas will continue to grow and require ethical and proficient users. There will always be a need for social workers to help shape policies and legislation based on human needs and human rights, so leadership, advocacy, and facilitation skills are important. And as loneliness and behavioral health needs expand, the core relationship-building and problem-solving skills social workers learn will be in high demand.
What will help Case Managers increase their earning potential?
L. Justin Wheeler: One of the best ways to improve skills, continue to learn, and access support is to work as part of a team – take advantage of opportunities for group supervision, peer consultation, and interprofessional collaboration.
What will help Case Managers increase their earning potential?
Timothy Aubry: Try to think about what kind of job would be fulfilling and would allow you to do meaningful work that helps other people and not just think about what job will make the most money. Once you’ve decided on a field, be tireless and relentless in your search. Keep sending out cover letters, keep following up, keep trying. Don’t take rejections personally. It’s a hard market, and you have to search exhaustively in order to find a job that will truly make you happy.
What general advice would you give to a Case Manager?
Dr. Timmesha Butler-Davis PhD, LCSW: Social work encompasses a vast array of roles, making it challenging to pinpoint a specific day-to-day function. Social workers operate in a generalist capacity, providing direct services like therapy, case management, or client advocacy. Alternatively, they may engage in macro-level activities such as policy advocacy, organizational leadership, or education. A typical day might involve individual client sessions, documenting clinical notes, planning therapeutic interventions, or advocating on Capitol Hill. At its essence, social work strives to challenge social injustices and foster a more equitable society.
What general advice would you give to a Case Manager?
Pamela Richmond Ph.D.: Challenges social workers can face are high caseloads, not enough resources to assist clients and exposure to horrific aspects of humanity. Social workers enjoy being a part of the change process by recognizing the strengths and resiliency of individuals, families, groups, organizations and communities. Workers advocate for individuals that are marginalized and oppressed, ensuring they have a voice. They enjoy looking at solutions to problems and empowering others to make changes beneficial for their lives.
What Case Manager skills would you recommend for someone trying to advance their career?
Pamela Richmond Ph.D.: Social workers are trained to understand and intervene on three levels—micro (individuals and families), mezzo (formal groups and organizations) and macro (community and the broader society). Given the challenges currently taking place nationally and internationally such as poverty, immigration, abortion controversy, societal racism/discrimination and the war in the middle east, social workers are trained to intervene and advocate for change on a variety of system levels.
What will help Case Managers increase their earning potential?
Pamela Richmond Ph.D.: Social workers employed in a variety of diverse settings to include prisons, hospitals, child welfare, homeless shelters, nursing homes, substance abuse facilities, mental health facilities, community organizations and politics (and there are many, many more settings). The setting and the population of clients the social workers assist (children, youth, adults, etc.) will determine the specific day-to-day workload. However, general daily tasks completed regardless of the setting include interacting with clients/community constituents, responding to phone calls/e-mails, problem-solving, teamwork within the organization employed and/or with community constituents and documentation. Social workers entering the profession have fulfilled placement work during their educational training. Meaning, prior to graduation they have been placed in an agency working under the supervision of a social worker applying what they have learned in their coursework. As a result, when they begin their work as a social worker, they are ready to apply the knowledge, values and the skills they have learned to fulfill the tasks mentioned above.
What Case Manager skills would you recommend for someone trying to advance their career?
Nancy Kelley PhD: Probably the first piece of advice I would give to graduates beginning their social work career is to keep an open mind-- one never knows what life might bring, so opportunities may arise that you weren't expecting. Every professional encounter provides an opportunity for experience and professional development that will inevitably advance one's career. Secondly, every professional experience, whether positive or negative, has take-aways and lessons learned so be prepared to find the silver lining in all you do. Third, don't give up; persistence and patience usually pays off in the long run when you are committed to a cause. Sometimes social workers undertake a lot of trial-and-error before successfully accomplishing our goals. Fourth, be sure to practice self-care; we cannot help other people if we do not care for ourselves first. We need to be able to 'practice what we preach,' so to speak, and give ourselves permission to prioritize self-care and seek support when needed. Lastly, remember that cultural competency is a life-long, career-long process. In order to expand our cultural competency, we need to continuously practice cultural humility when interfacing with diversity in all of its forms by embracing lifelong learning and self-reflection, mitigating power imbalances, and aspiring for institutional accountability.
What Case Manager skills would you recommend for someone trying to advance their career?
Dr. Michele Sneed DSW, LGSW: The profession of social work is experiencing a remarkable surge in employment opportunities, with projections indicating above-average growth. This combined with the profession's flexibility, competitive wages, and sense of fulfillment makes social work a wonderful career path.
Matthew Cuellar
Associate Professor and BSW Program ChairUniversity of Alaska Anchorage
Social Work
What general advice would you give to a Case Manager?
Matthew Cuellar: Understanding how to use AI, balancing ethics in a changing and increasingly diverse world, and incorporating fresh and new perspectives in to old and unchanged processes within rigid climates. Respect and understanding of all voices is and will continue to be key to effective social work practice, education, and scholarship.
What Case Manager skills would you recommend for someone trying to advance their career?
Matthew Cuellar: Pave a road that involves work you love to do. Maximizing salary potential is not just about making more money. It is about striking the optimal life/work balance for compensation that a given individual finds acceptable to meet their unique needs.
What will help Case Managers increase their earning potential?
Matthew Cuellar: Be familiar with licensure and/or other professional requirements and keep your long-term goal in focus. Network as much as possible, and be open to different perspectives and ideas that you might not be familiar with. Choose a path that involves working within your passion, and be proud to be a change agent for the people you represent.
Dr. Kimberly Mudd-Fegett DSW, MSSW
Associate Professor of Social WorkCampbellsville University
Social Work
What general advice would you give to a Case Manager?
Dr. Kimberly Mudd-Fegett DSW, MSSW: Social Work is a very large field; therefore, the practice of Social Work varies greatly depending on which field you enter. Overall, nearly all areas of Social Work include working with individuals who are facing some form of crisis or life challenge. Social Workers work to assist in providing education, assistance and most importantly empowerment. Social Workers are trained professionals who work from a set of ethics that govern their professional standards to respect, empathize and value all individuals. Most all Social Workers enter the professional because they feel called to assist and make a difference in the life of others.
What Case Manager skills would you recommend for someone trying to advance their career?
Dr. Kimberly Mudd-Fegett DSW, MSSW: The best thing about being a Social Worker is the ability to serve, assist and empower other individuals who are facing challenges within their life. Although this can be very overwhelming, at times the rewards this can provide, and self-fulfillment is hard to put into words. One of the greatest challenges of Social Work is maintaining adequate self-care and knowing that you can impact or help all individuals. This can be extremely challenging and overwhelming, particularly for new workers. One must ensure that they have adequate supervision, education, and resources to protect their wellbeing or burnout is highly likely.
Dr. Jennifer Slivka
Associate Professor of EnglishVirginia Wesleyan University
Ethnic, Cultural Minority, Gender, And Group Studies
What general advice would you give to a Case Manager?
Dr. Jennifer Slivka: Before you graduate, complete at least one internship in the field. These internships can often lead to full-time positions, especially in the non-profit sector. The more experience you have, the more you can negotiate in terms of salary.
What will help Case Managers increase their earning potential?
Dr. J. Lendrum PhD: Trust yourself and follow your passions. It is possible to find a meaningful career that aligns with your core interests and values.
What will help Case Managers increase their earning potential?
James Andrews LCSW, LICSW, BCD: Completing the MSW and graduating as a professional social worker is exciting and can be overwhelming. There are some general areas of professional development that I would strongly recommend new social workers entering the workforce focus on addressing. The first (and in many ways perhaps the most important) is to actively network. Connect with peers and mentors by building and maintaining professional relationships through joining professional organizations and attending industry events such as conferences and other professional events. Join your state chapter of the National Association of Social Workers (NASW) and become active; don’t just pay your dues every year. Contact the chapter office and volunteer for a committee and run for a volunteer leadership position. Get involved! Next, be adaptable! If the social service field is characterized by any one quality, it is change. Cultivating the ability to grow, adapt to new technologies, methodologies, and work environments will be crucial to one’s career success. Not only does the quality of flexibility makes one a valuable employee and prepares you for unexpected challenges and opportunities, but it is also a central trait needed for those who desire to open their own clinical practices one day. Related to adaptability is the practice of continuous learning. Social work and the larger industry of social services ever evolving, so it is imperative that new graduates embrace the idea that even though they have graduated, they must always be students, ever learning and developing new skills. This involves a commitment to lifelong learning which involves pursuing certifications, workshops attendance, and staying updated with the latest industry trends and technologies through independent reading and research. This not only keeps your skills relevant but also demonstrates your commitment to professional growth. And finally, and too often ignored, is the importance of developing and cultivating what are called “soft skills”. Skills such as communication, teamwork, problem-solving, and time management a(and others) are essential. For the successful social worker. Such soft skills complement one’s technical abilities and are highly valued by employers. And in many ways are what will enable a person to advance in their career.
Elisa Martin Ph.D., MSW
Associate Professor of Social Work, Department Chair & Program DirectorSiena College
Social Sciences
What general advice would you give to a Case Manager?
Elisa Martin Ph.D., MSW: The U.S. Bureau of Labor Statistics projects that the need for social workers will grow faster than many other professions, which means finding employment upon graduation will not be a problem.
What will help Case Managers increase their earning potential?
Elisa Martin Ph.D., MSW: The beauty of the social work profession is that the skills you learn from your degree can be applied in a range of settings and populations. Depending on your interest, you could be working with children, youth, adults, older adults, or in an area of interest like domestic violence, homelessness, child welfare, gerontology. The work you do could be one-on-one, with small groups, running programs within an organization, and/or working in communities.
What will help Case Managers increase their earning potential?
Dr. Dexter Voisin: I think there is a lot of misinformation about what is social work. Many persons have a very narrow view of social workers that they remove children from homes as “baby snatchers” or work with income assistance. However, social work is much broader than these roles.
What Case Manager skills would you recommend for someone trying to advance their career?
Cynthia Peters MSW: It is a good profession to enter now, due to the need for social workers in some of the jobs that I mentioned in the previous question. Social Workers can provide a different perspective on service delivery. Meeting the clients where they are at; developing relationships with the community; advocating for client services; writing grants; monitoring grants; brokering services......
Christine Kiewra
Associate Professor of PracticeNebraska Christian College
Human Development, Family Studies, And Related Services
What general advice would you give to a Case Manager?
Christine Kiewra: The HDFS program is a flexible degree that offers the “human” element that is necessary but often missing from pre-health and pre-law tracks. The flexibility also allows for students to double major and broaden their learning outcomes.
What Case Manager skills would you recommend for someone trying to advance their career?
Christine Kiewra: This profession includes information that everyone needs to be a functioning adult in society (family finance, human development, close relationships).
What will help Case Managers increase their earning potential?
Cindy Snell: Working effectively with diverse populations. This includes knowing your own biases, speaking another language, and continually striving for cultural competence. Openness to learning/integrating new technologies and careful consideration of their impact on the services you provide clients. These could include telehealth, record keeping, and the use of AI. Advocacy. Social workers need to advocate for their clients but also for policies that affect their clients and the field of social work. Social workers also need to remember to advocate for themselves and know this is not selfish but often allows them to be more effective social workers.
What general advice would you give to a Case Manager?
Camille Coleman: Do your research within the state and or country, and or agency you are seeking potential employment. Look up the laws, compare them to other states, don't be afraid to look at all careers within the social work field, for example research in social work gets overlooked, facilitation, curriculum development, etc. Future social workers should seek reciprocity in multiple states to practice counseling services after obtaining one's licensure, if wanting to provide therapeutic services. This will give one leverage to negotiate higher salary requests.
What general advice would you give to a Case Manager?
Dr. Aimée Vadnais Psy.D, LMFT: Keep in touch with your professors and classmates. They will be able to provide you with letters of recommendations in the future, connect you with job leads, and can make introductions to you to people in the field. Keep your resume current with any trainings or seminars that you attend and include additional certifications you obtain. Keep educating yourself by taking continuing education to learn more about certain topics, theories, interventions, or populations you are interested in learning more about. Network through CAMFT or AAMFT by attending their local chapter events, where you can meet others in the field in your area. Lastly, create a Linked In page so you can advertise about yourself and form local connections with others in your field.