Most case managers list "treatment plans," "rn," and "health care" as skills on their resumes. We go into more details on the most important case manager responsibilities here: The most important skills for a case manager to have in this position are emotional skills. In this excerpt that we gathered from a case manager resume, you'll understand why: "social workers often work with people who are in stressful and difficult situations" According to resumes we found, emotional skills can be used by a case manager in order to "provide families with emotional support, financial assistance, instruct the parents in child development and parenting skills. " While it may not be the most important skill, we found that many case manager duties rely on communication skills. This example from a case manager explains why: "clients talk to social workers about challenges in their lives." This resume example is just one of many ways case managers are able to utilize communication skills: "directed communication with physicians, insurance case managers, dme vendors, pharmacies, ltcf staff and assisted living facilities. " Case managers are also known for interpersonal skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a case manager resume: "social workers need to be able to work with different groups of people" We also found this resume example that details how this skill is put to the test: "group therapy to develop appropriate social, behavioral and interpersonal skills needed in community living. " A thorough review of lots of resumes revealed to us that "organizational skills" is important to completing case manager responsibilities. This resume example shows just one way case managers use this skill: "social workers must help and manage multiple clients, often assisting with their paperwork or documenting their treatment." Here's an example of how this skill is used from a resume that represents typical case manager tasks: "supervised and trained program interns on peer support, customer service and organizational effectiveness. " As part of the case manager description, you might find that one of the skills that might be helpful to the job is "problem-solving skills." A case manager resume included this snippet: "social workers need to develop practical and innovative solutions to their clients’ problems." This skill could be useful in this scenario: "organize client files hold weekly meetings supervise clients problem resolution"
See the full list of case manager skills.
We've found that 63.6% of case managers have earned a bachelor's degree. Furthermore, 14.2% earned their master's degrees before becoming a case manager. While it's true that most case managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every eight case managers did not spend the extra money to attend college.
Those case managers who do attend college, typically earn either a psychology degree or a nursing degree. Less commonly earned degrees for case managers include a social work degree or a criminal justice degree.
Once you're ready to become a case manager, you should explore the companies that typically hire case managers. According to case manager resumes that we searched through, case managers are hired the most by Anthem, Geo Group, and Encompass Health. Currently, Anthem has 230 case manager job openings, while there are 70 at Geo Group and 59 at Encompass Health.
Since salary is important to some case managers, it's good to note that they are figured to earn the highest salaries at TASC (Total Administrative Services, Wauconda Care, and Prime Healthcare. If you were to take a closer look at TASC (Total Administrative Services, you'd find that the average case manager salary is $72,997. Then at Wauconda Care, case managers receive an average salary of $67,910, while the salary at Prime Healthcare is $66,799.
View more details on case manager salaries across the United States.
We also looked into companies who hire case managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Catholic Charities Diocese of San Diego, Liberty Mutual, and Wabash Valley Transportation.
For the most part, case managers make their living in the health care and non profits industries. Case managers tend to make the most in the health care industry with an average salary of $53,803. The case manager annual salary in the insurance and finance industries generally make $53,768 and $47,006 respectively. Additionally, case managers who work in the health care industry make 39.6% more than case managers in the government Industry.