Case manager jobs in Knoxville, TN - 129 jobs

At Lighthouse Kids we're not just transforming lives-we're redefining what's possible in ABA therapy. Our commitment to innovative, child-centered approaches allows our learners to thrive in ways that are both meaningful and empowering. As a vibrant and rapidly expanding organization, we offer a nurturing and collaborative environment where your expertise will have a profound impact. What We Offer: Competitive Salary and Bonuses: Enjoy a starting salary of $90,000+ with the potential for bonuses based on your achievements and contributions. Generous PTO and Work-Life Balance: Benefit from 160 hours of PTO annually, promoting a healthy work-life balance and helping you avoid burnout. Our employer provided health insurance will keep you feeling at your best and refreshed every day. Flexible Work Arrangements: We believe in flexibility that supports your personal and professional needs. Career Growth and Advancement: As part of our growing company, you'll have clear opportunities for career advancement into management roles. We're committed to your professional development and prefer to promote from within. Supportive and Dynamic Culture: Join a collaborative and inclusive team where your ideas are valued, and your professional growth is supported. Experience a workplace where client success and staff well-being are at the core of everything we do. Why You'll Love This Role: Transform Lives Daily: Step into a role where your efforts directly enhance the autonomy and independence of learners. Your work will empower them to develop essential life skills and lead fulfilling lives. Exceptional Support Network: Benefit from unparalleled support from our Regional Directors. Participate in peer review committees, ethics reviews, and collaborate with a network of BCBAs across the state. This is more than just a job-it's a community of professionals dedicated to mutual growth and excellence. Top-Tier Training: Experience our robust training program for RBTs, featuring 2 weeks of immersive training, hands-on shadowing, and skill practice. This ensures that every RBT is well-equipped to deliver exceptional care from day one. Your treatment plans deserve to be implemented with the best equipped staff, and we are dedicated to ensuring their ability to do so! Ethical and Modern Practices: Join a team that is at the forefront of modern ABA therapy, employing trauma-informed and compassionate care practices. We're dedicated to maintaining the highest ethical standards while delivering innovative treatment. What Makes Us Unique: Innovative Approach: Be part of a team that is pioneering client-centered ABA therapy, focusing on holistic and compassionate care. Empowering Environment: Thrive in a supportive, engaging workplace that prioritizes your development and well-being. Work-Life Harmony: Enjoy a flexible and balanced work environment that adapts to your lifestyle and personal commitments. Ready to Make a Difference? If you are a dedicated BCBA passionate about transforming lives and eager to be part of a forward-thinking, supportive team, we invite you to apply. Join us in shaping the future of ABA therapy and make a lasting impact in our community.

Senior Case Manager Who We Are: Trusted Ally Home Care is a growing multi-state home care agency that specializes in providing nursing and home health aide services to nuclear-exposed employees in the comfort of their homes. TAHC has been serving families and their loved ones since 2010. After witnessing the impact that quality home care services brought to her grandfather's life, our co-founder Candace Honeywell, was determined to bring the same level of care to everyone we serve. Together, with co-founder Alexander Page, they are committed to driving positive change in home health care. Core Values: Passion to Serve Be Your Best Bring Your Best Do the Right Thing Do What it Takes Job Summary: The Home Health Registered Nurse Senior Case Manager will be responsible for managing and coordinating the delivery of patient care in the home health setting. The ideal candidate will have a strong clinical background, excellent communication skills, and extensive experience in case management. They will work closely with multidisciplinary teams to develop and implement individualized care plans while ensuring compliance with regulatory standards and best practices. Major Functions: Lead, Manage, Drive Accountability for Training RN Leadership and Field Staff Coordination and Management of Care Ensure Quality Patient Care, Compliance, and Evidence-Base Practice Provide Direct Patient Care and Timely Documentation Support New Patient Admissions and Interdisciplinary Collaboration Education and Experience Qualifications: Be a registered nurse (R.N.) with a current license in the State of practice. Minimum of 2-3 years of nursing experience required; at least 3 years of experience in home health, case management, supervisory experience, or a related field strongly preferred Proficiency in using electronic health records (EHRs) and medical documentation systems Valid driver's license and/or access to a reliable vehicle or transportation for State travel based on geographical location of clients Additional Information Comprehensive medical, dental, vision, 401k, unlimited PTO benefits package included. We offer a compensation of $85,000-$95,000 base salary + annual Bonus potential based off KPI's Compensation details: 85000-95000 PI25b322de3d5b-31181-39369176

Facility Name: Knoxville Rehabilitation Hospital Schedule: M-F 8a-4:30p Your experience matters Lifepoint Rehabilitation is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Case Manager (CM) joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team Knoxville Rehabilitation Hospital is a 57- bed inpatient rehabilitation hospital that has been offering exceptional care to the Knoxville community for over 4 years. We are proud to be recognized by: Joint Commission Gold Seal of Approval Commission on Accreditation of Rehabilitation Facilities (CARF) UDS - Uniform Data System nationally ranked in the top 5% of Rehabilitation Hospitals in 2024 How you'll contribute A case manager who excels in this role: Completes departmental orientation, initial and annual competencies. Assists with departmental specific performance improvement initiatives collecting and reporting data as requested by supervisor. As appropriate, consults other departmental staff to collaborate in patient care delivery, identify barriers to care and or discharge and develop solutions/resolution. Completes documentation per workflow timeline and content requirements including completion of the Individual Plan of Care (IPoC) per CMS guidelines. Schedules family conferences and/or communicates with caregiver following each team conference and more often as needed to keep patient and designated caregiver informed of progress and provides appropriate information related to goal achievement, course of rehabilitation stay, and plans for discharge. Coordinates weekly patient care team conferences to facilitate development, monitoring and refinement of treatment plan to achieve identified patient goals and outcomes. Reviews the patient's assigned CMG and helps the team identify any potential missed comorbid conditions that are actively being treated during the patient's stay. Communicates any findings to the HIM team. Communicates effectively with nursing, therapy and other ancillary departments to ensure proper utilization. If no Lead Case Manager, the CM participates as the facility representative for national CM Conference calls and communicates new information to the facility CMs. Assists with concurrent and retrospective utilization review activities including denials and appeals. Works with physicians to conduct peer review with payer medical director when indicated. Ensures clinical updates are provided to all insurance payers when due and all payer communications are documented in Meditech. Coordinates discharge planning needs including but not limited to; home health services, physician follow up care, durable medical equipment, medical supplies, healthcare services, outpatient therapy, dialysis, skilled nursing care, assisted living care, hospice care, private duty care, etc. Responsible for coordinating all patient care needs prior to discharge ensuring a safe thorough discharge plan. Ensures patient choice is offered and documented as per CMS' Conditions of Participation for Discharge Planning. Identifies trends that impact the quality, cost effectiveness, patient experience and delivery of care services and brings to departmental leadership meetings for discussion and action. Performs intake assessment on patient within 24 to 72 hours of admission, preferably within 48 hours. Performs follow-up assessments per Case Management Plan and/or hospital policy. Demonstrates an ability to be flexible, organized and function under stressful situations. Other duties assigned Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have: Current Registered Nurse or Social Work licensure or Healthcare professional licensure as Respiratory Therapist, Physical Therapist, Speech Language Pathologist or Occupational Therapist. Certification in Case Management or Rehabilitation Nursing preferred; for example, Commission for Case Manager Certification (CCM); Association of Rehabilitation Nurses (ARN) certification, American Case Management Association (ACM) or Board Certification in CM by the ANCC e.g.: RN-BC Minimum of 2 years social work or case management experience in an inpatient setting highly preferred; acute/rehabilitation hospital experience preferred. Effective oral and written communication skills in English, additional languages preferred. Basic computer skills in excel, word, outlook, power point, etc. required. Must have good organizational skills, time management skills and analytical ability in order to interpret information and carry out duties independently Must be cooperative and have the desire to be a team player. Must recognize and observe confidentiality principles Connect with a Recruiter Not ready to complete an application, or have questions? Please contact Morgan Gilbert by emailing **********************************. EEOC Statement Lifepoint Rehabilitation is an Equal Opportunity Employer. Lifepoint Rehabilitation is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Manages and coordinates team functions and performance to ensure appropriate home care services from admission to discharge, for assigned patients. Plans and coordinates the delivery of each assigned patient's plan of care in accordance with physician orders. Plans, renders, and evaluates hands on care provided to all assigned patients. Supervises and teaches team members, including RN's, LPN's, CNA's and HMA's in the efficient and effective delivery of quality patient care in accordance with agency policies and procedures and physician's orders. QUALIFICATIONS: Registered Professional Nurse, currently licensed in the state of Tennessee. Minimum two years of home health experience. Working knowledge of the home health care program with previous management/supervisory experienced preferred. Previous experience scheduling home health visits preferred. Must be able to provide direct patient care and take on-call. Must be able to travel - trips vary in length and may require overnight stay. Computer data entry and word processing skills desirable. KEY RESPONSIBILITIES: Assists with calls or inquiries from any referral source (hospitals, physicians, patients/family members etc.) and provides accurate and reliable information regarding the requirements for admission to home health care. Assists with the solicitation of necessary patient specific information (name, address, phone, insurance, diagnosis, services required, physician etc.) at the time of referral in order to coordinate care needs and schedule a timely admission visit. Obtains all patient insurance information including member ID numbers, contact numbers for insurance, and other pertinent numbers from card. Conducts initial admission visits and assures that services are initiated in a timely manner as ordered by the physician. Completes supporting documentation in an accurate and timely manner, including but not limited to; referral form, consent/service agreement, OASIS, 485 initial plan of treatment, care plan/plan of care, medication profile, progress note, personal care, care plan, etc. Establishes and maintains effective and efficient primary care teams and assists with scheduling in-home staff and monitors all services according to the plan of care. Coordinates referrals for MSS and home health care as needed for rehab or nursing services. Supervises and evaluates services provided by the RN's, LPN's, CNA's and HMA's in accordance with the plan of care, organizational policies, procedures, processes, and applicable regulations. Develops and revises personal care plans as needed. Performs case management visits as ordered by the MD to improve the quality of patient care. Provides frequent communication to physicians, in-home staff members and others in effort to coordinate changes in patient care and to assure that appropriate follow-up and supporting documentation is done. Coordinates requests/referrals for oxygen, medical equipment, pharmacy needs, community services, etc. according to patient need and physician order. Assures coordination of care with physicians, labs, in-patient facilities, etc. providing relevant information in a timely manner (lab results, transfer/discharge info, status reports, etc.). Monitors patient's inpatient status on a frequent basis and coordinates resumption of private duty services as needed. Conducts resumption of care and recert visits in a timely manner as ordered by the physician. Completes supporting documentation in an accurate and timely manner. Monitors all types of patient care and supporting documentation (admission, recert, resume, and routine, transfer/discharge) and assures compliance with physician orders and OASIS requirements to ensure efficient and effective patient care. Assists the Billing Department with verification and timely submission of information necessary to billing process. Assists with transaction on assigned patients as needed. Generates and reviews each assigned patient certification and recertification (485). Participates in team conferences for all assigned patients. Solicits input from all in-home staff involved in each patient's care, to evaluate progress toward individual patient goals. Assists with documenting above information and providing 60 day MD summary. Coordinates physicians appointments for patients. Ensures patient has scheduled face-to-face 8 weeks prior to end of patient's reauthorization end date, and notifies DOL Coordinator of this date. Assists patient in completing DOL Medical Travel Refund Request forms. Completes QPDC face-to-face form to assist family, staff, or patient with getting appropriate information in the physicians note. Accompanies patient to medical appointments as needed to ensure physician has complete and accurate information regarding current status of patient. Is available and rotates on-call assignments when requested. Understands and assures adherence to all organizational policies, procedures, and processes (administrative, personnel, clinical etc.). Seeks guidance and further clarification of organizational policies, procedures, and processes when uncertainty/confusion arises. Maintains compliance with all Federal/Medicaid/Medicare/State licensure requirements and assists with preparation and participates in all such surveys. Reports to immediate supervisor any comments and/or suggestions made by a surveyor. Evaluates or oversees the evaluation of all team member's job performance, including appropriate documentation of performance evaluations and competency verification, including direct observation of patient care staff. Attends in services, seminars, or other meetings as assigned by the immediate supervisor or other management. Maintains confidentiality of information related to business practices, business activities and personnel. Participates willingly with special projects and overtime work when requested. Maintains a professional attitude when working with staff, fostering the team philosophy and team environment for all personnel. Always provides proper notification and/or advance notice for absence or tardiness without abuse. Does not allow personal affairs to interfere with scheduled work time. Provides staff education and counseling regarding all aspects of patient care, employee performance and compliance with agency policies and procedures. Provides written documentation of employee education and counseling according to agency policies and procedures. Maintains a professional appearance at all times.

Full-time Description Social Security Disability Paralegal/Case Manager works closely with other Paralegals/Case Managers, assigned attorneys, and administrative staff to provide legal support and case management for Social Security Disability Claims. The SSD Paralegal/Case Manager does not have the authority to practice law, give legal advice, or set strategy on a pre-case/per-client basis. Requirements Responsibilities Case Management & Client Support: Manage a caseload of SSD applicants from initial application through appeals. Maintain frequent client communication, providing updates and answering questions regarding their claims. Application & Documentation Support: Assist clients in completing SSD forms, questionnaires and filing appeals. Collect, review, and submit medical records, work history, and other supporting documents. Attorney & Hearing Support: Prepare case files for attorney review, ensuring all necessary evidence and forms are included. Assist attorneys in drafting legal correspondence and hearing preparation materials. Coordinate and schedule medical evaluations and SSA hearings. Compliance & Process Management: Ensure all claims adhere to Social Security Administration (SSA) guidelines and deadlines. Track case progress, follow up on pending applications, and respond to SSA requests. Stay updated on Social Security Disability laws, regulations, and procedural changes. Work Experience Required : Proficient with Microsoft 365 Suite Applications, including but not limited to, Outlook, Word, and Teams. Verbal and Written Communication Skills. Organizational Skills. Preferred : Experience with Case File Management such as Filevine and Chronicle. Experience with lead generation systems such as Lead Docket. Experience in Customer Service via in-person and over the phone, while monitoring and diffusing escalated issues. Experience talking on the phone regularly and corresponding through email with a professional and confident tone. Education / Certifications / Other Qualifications / Success Traits Required : Must have a High School Diploma or Equivalent. Ensure Accountability: Takes responsibility for their work and the performance of the firm. Owns commitments and shows a willingness to answer for their actions without being defensive or shifting blame. Client Focus: Intentionally seeks to understand Client needs. Proactively identify opportunities to serve or create a benefit for the Client. Looks to exceed Client expectations by creating delight. Establishes and maintains effective Client relationships. Situational Adaptability: Rebounds from setbacks vs. emotionally responding with drama. Is confident under pressure. Handles or manages change or crises effectively. Maintains a positive attitude despite adversity. Grows from hardships and negative experiences. Action Oriented: Embraces challenges and takes action, without unnecessary delay. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues without avoidance. Preferred : Secondary education, bachelor's degree preferred, or equivalent combination of education, training, and experience.

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The Foster Care Case Manager is responsible for overseeing the service planning, counseling, supervision, and case management of children and families within the foster care system. This role is critical in developing individualized treatment plans, coordinating comprehensive services, and ensuring that foster children receive the medical, social, educational, and other services they need. Essential Duties & Responsibilities: Develop and implement individualized treatment plans for children in foster care. Prepare and maintain detailed case records and complete weekly activities/status reports. Coordinate and link children to appropriate services to minimize care fragmentation and ensure continuous access to necessary services. Facilitate relationships and interactions between birth parents, foster families, and children to support family success and child welfare. Monitor and continually evaluate each child's care plan, adjusting strategies as necessary to meet evolving needs. Assist in the recruitment, assessment, and training of foster parents. Engage in collaborative relationships with foster parents to help them provide a safe, nurturing environment for foster children. Coordinate services and service planning with other agencies involved with the child by arranging medical, remedial, and dental services as needed. Collaborate closely with family assessment and planning teams to prepare all case plans and coordinate services. Ensure all documentation is completed and submitted within established timeframes in accordance with company policy. Maintain compliance with Health Connect America (HCA), State, and Council on Accreditation (COA) health and safety requirements. Resolve stakeholder issues promptly and proactively to avoid complications. Maintain high-quality work standards, focusing on continuous improvement and quality. Communicate effectively with all stakeholders, keeping them informed and updated. Collaborate effectively within the team, accepting feedback positively and contributing to team efficiency. Qualifications General requirements for all areas not listed in the state-specific requirements below Bachelor's degree in social work or a related human service field is required for this position. A minimum of two (2) years of relevant experience is required to qualify for this role. State Specific Requirements North Carolina: Bachelor's degree in human services or a comparable related human service field with at least two (2) years of child mental health experience; OR Bachelor's degree in any field plus four (4) years' experience in providing services to children and families; OR Master's degree in any field and one (1) year of experience in providing services to children and families Virginia: A doctorate or master's degree in social work from a college or university accredited by the Council on Social Work Education or a field related to social work such as sociology, psychology, special education, or counseling, with a student placement in casework services to children and families or one year of experience in providing casework services to children and families; OR A bachelor's degree in social work or a field related to social work including, but not limited to, sociology, psychology, special education, or counseling and one year of experience in providing casework services to children and families; OR A bachelor's degree in any field plus two years' experience in providing casework services to children and families. Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

The Case Manager/Intake Coordinator is responsible for processing applications received for the Residential Treatment Program, initial patient orientation, maintaining accurate patient files, and upkeep of patient information. Serves as a Case Manager for individuals with mental health and substance use disorders who require assistance to gain access to necessary care: medical, behavioral, social, and other services appropriate to their needs. Services include case management assessment, person-centered planning, referral and linkage, monitoring, and follow-up. This position is specific to the Kanvwotiyi Residential Program. Essential Duties and Responsibilities Direct Service Duties Provide the following case management functions according to CIHA policy: case management assessment, person-centered planning, referral and linkage, and monitoring and follow-up. Process applications received for the Residential Treatment program, coordinating the applicant interview, requesting additional information as necessary, scheduling the intake appointment, and providing patient orientation to the program. Maintains caseload by identifying new patients assigned in a timely manner and discharging patients according to CIHA policy and procedures. Provides documentation of all treatment and clinically significant events in the Electronic Health Record as prescribed by CIHA policies and procedures and quality assurance standards. Gather and document necessary information in the EHR, including medical, physical and functional, psychosocial, behavioral, financial, social, cultural, environmental, legal, and vocational or educational areas. Engage patients in the person-centered planning process to assist them in obtaining the outcomes, skills, and symptom reduction they desire. Link clients to needed services and supports. Provide timely information to treatment team members regarding client status, progress, and safety. Utilize judgment in carrying out CIHA policy for risk assessment and crisis intervention. Collaborate with the medical staff and other health professionals/agencies to facilitate patient care, discharge, and follow-up. Provide consultation to patients and family in matters directly related to patients' limitations, finances, adjustments to medical conditions, and ongoing treatment. Work with internal and external providers to coordinate discharge planning, follow-up care, and transfers to other behavioral health facilities as appropriate. Responsible for attending clinical staffing as an integral component of a treatment team, facilitating the discussion of client data, and formulating changes to the treatment plan. Participate in meetings to review and identify opportunities to improve the program and treatment provided, and support the team in problem-solving when concerns are identified. Provide written, telephonic, and face-to-face consultation services to various persons and organizations that affect the patient. These include schools, courts, probation officers, physicians, hospitals, medical care providers, law enforcement officers, social services, community agencies, etc. Provide support to patients in the office setting as well as the community setting by conducting home visits with patients and collaterals as needed. Represents CIHA at regular team meetings for progress review and during emergency meetings dealing with high-risk situations. Participate in community planning and implementation of programs to help resolve issues related to client care. Collect and report on data necessary for client care according to procedure and as directed by the supervisor. Expected to obtain continuing education both through in-service training and through access and tuition payment for approved training seminars and workshops. Maintains appropriate personal and professional boundaries while working with community members, the population served and stakeholders Other duties as assigned. Support the Tribal Option Care Managers as needed. Education/Experience/Qualifications A graduate of college or university with a bachelor's degree in a human service field. Must have experience working with substance use disorder and/or mental health disorder. Must possess a valid driver's license. Specific experience working with Native Americans preferred. Two years' experience with the population preferred. Experience in recovery Services; experience with working with individuals with a substance use disorder and mental health challenges Must demonstrate a recovery-oriented philosophy Job Knowledge Knowledge of crisis intervention with individuals and families experiencing acute episodes of distress. Ability to ascertain the potential lethality of a situation and respond and refer accordingly. Ability to learn computerized treatment systems such as EHR, and ability to maintain records and files manually and on the computer. Originality and initiative are required in the daily performance of tasks. Knowledge of principles, techniques, and practices, and their application to complex casework, group work, and community problems. Knowledge of a wide range of medical, behavioral, and psychosocial problems and linkage to treatment. Knowledge of governmental and private organizations and resources in the community. Knowledge impact of mental illness on patients' ability to negotiate treatment recommendations, current treatment approaches, modalities of care, and substance abuse and other programs or services available to patients. Skill in establishing rapport with a patient and in applying techniques of engaging patients. Willingness to learn more about Cherokee culture/population and to have considerations for this when identified. Ability to establish and maintain effective working relationships with patients and their families, other professional disciplines, and a variety of governmental and private resources and organizations in the community. Ability to express ideas clearly and concisely and to plan and work effectively in a team. Complexity of Duties This position is responsible for assisting in maximizing the available resources to develop and maintain behavioral health services for EBCI children and families that best meet the constantly changing needs of the community. Must have the ability to interpret policy, laws, and regulations in order to make decisions when a precedent is not available. Duties require the application of judgment and problem-solving skills in order to be effective. Supervision Received Works under the direct guidance of the supervisor, manager, and/or behavioral health clinical director, where goals, objectives, policies, and procedures are well defined. Works independently within applicable licensing regulations where latitude for creative thinking, initiative, and discretion is given to achieve department goals and objectives. Responsibility for Accuracy Errors should be identified and corrected in a timely manner. Failure to properly document, convey, or interpret clinical data can adversely impact client care. Ineffective health planning could have adverse effects on the health status of the community by limiting access to necessary resources. The accuracy of data and research is critical in the allocation of tribal resources. The employee is responsible for adherence to policy and procedure. Inappropriate actions or inaccuracies in judgment could result in improper diagnosis and treatment, serious liability for CIHA, or more serious health risks to patients. Contacts with Others Interacts frequently with coworkers, hospital staff, patients, and other health professionals for the purpose of exchanging information, obtaining, or providing assistance. Serves on various local, community, and health committees, boards, and advisory councils, as appropriate. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality are required when dealing with patients and families. Confidential Data The provision of medical care requires that the incumbent maintain strict appropriate confidentiality regarding all patient information. The employee will have access to patient records and highly confidential information and must function with utmost integrity to safeguard this information. The employee complies with EBCI policy on confidentiality of patient records, Cherokee Indian Hospital Authority Confidentiality policy, HIPAA, 42CFR, and other federal law requirements. Violations of confidentiality regulations may result in disciplinary action and other actions as allowed by federal regulations. Mental/Visual/Physical Environment Job duties can be mentally and emotionally stressful at times, given the complexity of the duties, management and supervision of staff, and the clinical areas being addressed with the people being served. Close mental concentration and attention to detail are required. Physical activities require the ability to be mobile, sit, reach, bend, and be in front of groups and deliver training for extended periods of time. Some physical exertion and stamina is required, such as those required to transport training materials or to travel. Must have visual acuity, manual dexterity, and the ability to speak and hear. Must be able to lift 30 lbs. Position requires: stand (under 1/3 time); walk (under 1/3 time); sit (to 2/3 time); talk or hear (over 2/3 time). Weight lifted or force exerted: none. Special vision requirements: Close vision (clear vision at 20 inches or less). Work Environment The employee works primarily in a hospital, inpatient, or outpatient clinical environment and the community, but may be required to work at other offices and locations. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, and irritant chemical and explosive gases. Employees must strictly adhere to OSHA guidelines and protocol for maintaining sterile conditions. Some travel is required. Infrequent overnight travel may be required for meetings or to attend training. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.

Smoky Mountain Children's Home, a faith-based non-profit organization, is seeking a Case Manager for the Sevierville, TN campus. In this role, you will be in a position to make a positive difference in the lives of at-risk youth. You will join a team of dedicated individuals who oversee all aspects of welfare for an assigned case load of at-risk youth. At Smoky Mountain Children's Home, our mission is critical and our quality of care is only as good as our people. That is why we are committed to excellence in building a talented and diverse team of passionate people who will leave a legacy in the lives of youth for whom they are responsible. Read on and learn more about this exciting opportunity to join our team of child welfare advocates. Responsibilities: Prepare a written intake study to help determine the appropriateness of care. Provide weekly casework services for each youth on caseload. Participate in the planning and implementation of plan treatment. Prepare case for staffing when needed. Attend court and school meetings, child and family team meetings, and any other type of meeting or staffing deemed necessary. Set up case record on each child and see that it is kept up-to-date with necessary forms, reports, and narrative summaries. Prepare monthly progress reports for family or referring agency. Monitor youth's school attendance and progress. Arrange monthly family visits. Attend all staff meetings and in-service training sessions. Position Requirements: Must have a minimum of a bachelors degree in social work or a related field (i.e. education, psychology, etc.).* Bilingual in Spanish/English is preferred. Must be able to work as a team member and accept supervision. Must be able to pass a drug test and extensive background checks. Must be physically capable of performing all job duties including sitting, standing, climbing stairs, and lifting up to 40lbs. Must have excellent interpersonal skills with a caring approach. Must be authorized to work in the U.S. What's in it for you? Paid training 100% paid medical coverage option with paid life insurance policy $50 stipend toward cell phone service Paid vacation (including major holidays), sick leave, bereavement leave, and personal days (after the prerequisite length of employment is met) Mileage Reimbursement Work Schedule: Schedule is varied based on the needs of the youth on your caseload. Each day consists of duties that require sitting, standing, and walking. There is no definite schedule. Salary Information: $30,500 - $35,000 per year based on level of education attained. Why Smoky Mountain Children's Home? For more than 100 years, Smoky Mountain Children's Home has been meeting the needs of at-risk youth. We provide exceptional care for at-risk children and teens through our Residential, Foster Care, and Adoption programs. Through family counseling, individual therapy, educational opportunities and structured group living, the Smoky Mountain Children's Home provides a continuum of care tailored to each resident's need. Creating a safe and supportive environment allows residents to discover their talents and build on their strengths. This is accomplished by the excellent care of a trained staff and provides each resident the opportunity to overcome the circumstances of their past, while exploring a world of opportunity for their future. *Degree must be from a school accredited by an agency recognized by the Secretary of Education of the U.S. Department of Education or equivalent program from an international university. *Smoky Mountain Children's Home does not provide any form of sponsorship to applicants not authorized to work in the US. Smoky Mountain Children's Home is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: Essential Duties and Responsibilities: Completes a written comprehensive needs assessment. Assist with the development of a treatment plan based on assessment data as well as a sound knowledge base of standards of professional practice and principles of their respected discipline. Monitors the consumer's progress with accessing needed services based on the assessment and the treatment interventions. Provide care based upon ethical concepts, adhering to established standards of practice and engage in activities or behaviors that characterize professionalism. Ensure the accuracy, content and completeness of client files. Provide services within time requirement as set forth in Agency policies and procedures. Provide services as documented in client treatment plan. Perform advocacy activities on behalf of the consumer. Refrain from assuming any duty that is unrelated to and/or interferes with the responsibilities of the position. Respond to emergency situations in a timely fashion. Provide crisis assistance to the consumer and coordinate any needed service. Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary. Other duties may be assigned. Requirements: Qualifications: Bachelor's degree from an accredited school. Accepted degrees for this position per state regulations are as follows: Psychology; Sociology; Social Work; Family Studies; Human Services; Counseling; Nursing; Behavioral Analysis; Public Health; Special Education; Gerontology; Recreational Therapy; Education; Occupational Therapy; Physical Therapy; Speech-Language Pathology; Rehabilitation Counseling; or Faith-based Education. Submit to and pass successfully a criminal record check and drug screening test. Hours: Monday through Friday 8:00 am until 4:30 pm. Other times may be required with the job or adjusted by your supervisor. Required Job Skills: Oral and Written Communication Skills Interpersonal Skills Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation. Ability to complete record keeping in a timely fashion Ability to formulate treatment objectives for the person served Ability to get along with diverse personalities and maintain effective working relationships Ability to work well with people of all races, backgrounds and needs Knowledgeable of Behavioral Health Concepts and how to incorporate concepts into practical application including Recovery Concepts for persons with severe, mental illness Additional Responsibilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable the individual with disabilities to perform the essential functions. Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds Possess a valid Driver's License, maintain a safe driving record, and maintain the required minimum vehicle insurance amount for the State of Kentucky, if required for job performance. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations must be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee, out of necessity, may have to work in outside weather conditions, may be off-site from normal office location or placed at a Residential Program. The noise level in the work environment is mild to moderate. Environmental Data and Job Hazards: Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands. Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials. All staff are required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens. All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned. All staff must be certified in Cardiopulmonary Resuscitation within one month of employment and maintain the certification. Required Job Performance: Provides an average of 25-35 billable contacts per month as established by Agency. Successful Performance Evaluation rating of 3 or above.( See Attached Performance Outcome Evaluation) A Performance Improvement Plan will be initiated on all scores below a 3 rating. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $104,000.00 - $171,700.00 Target Openings 1 What Is the Opportunity? This role is eligible for a sign on bonus up to $20,000. Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value. You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders. What Will You Do? * Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations. * Conduct detailed investigations to gather evidence, assess liability and determine extent of damages. * Evaluate claim information and documentation to make informed decisions regarding coverage and settlement. * Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements. * Maintain comprehensive and accurate records of all claim activities, communications, and decisions. * Prepare and present detailed reports on claim status, trends and outcomes to senior management. * Work closely with legal, underwriting, and other departments to ensure coordinated claim handling. * Apply litigation management strategies through the selection of counsel and evaluation. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations. * Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. * Able to make independent decisions on most assigned cases without involvement of management. * Thorough understanding of business line products, policy language, exclusions, and ISO forms. * Demonstrated ability of strategic claims handling practices. * Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner. * Familiarity with industry regulations and legal requirements specific to XX insurance. * Ability to work independently and manage multiple high-value claims simultaneously. What is a Must Have? * High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Job Title: Wireless Retail Sales Advocate - Cricket Wireless (Authorized Retailer) Company: Rymco LLC - Authorized Retailer for Cricket Wireless Job Type: Full-Time | Hourly Pay + Commission At Rymco LLC, we're looking for highly motivated individuals who are ready to “go the extra smile” for our customers. As a Wireless Retail Sales Advocate, you'll be the face of Cricket Wireless, providing outstanding service and connecting customers with the wireless solutions that best fit their needs. Responsibilities: Greet and assist customers in a professional and engaging manner Maintain product knowledge to effectively present and upsell wireless plans, phones, and accessories Meet or exceed individual and store sales goals Maintain store cleanliness, organization, and visual merchandising standards Assist with marketing efforts and in-store promotions Handle customer issues with care and escalate when necessary Qualifications: Outgoing personality and strong communication skills Strong work ethic and motivation to succeed 1+ year of customer service experience (Preferred) Sales or marketing background (Preferred, not required) Language English (Required) Availability to work: Monday-Saturday: 10:00 AM - 8:00 PM Sunday: 12:00 PM - 5:00 PM (Hours subject to change) What We Offer: Hourly Pay + Commission Opportunities Health, Dental & Vision Insurance Paid Time Off (PTO) Employee Discounts on Wireless Services and Products Paid Training Provided Ideal Candidate Is: Adaptable and enjoys variety in daily tasks Achievement-oriented and excited by challenges Comfortable in a fast-paced, competitive sales environment Willing to learn and grow with a supportive, goal-driven team Our Culture: We describe our work environment as: Aggressive - Competitive, growth-oriented, and driven by results. Apply Today and take the next step in your career with a company that values your ambition and rewards your success!

Title: Accommodations Support Advocate - Temporary Employee Classification: Clerical & Secretarial Institution: Roane State Community College Department: Dean of Students Job Summary The Dean of Students Office is hiring a part time Accommodations Support Advocate who is responsible for developing accommodation plans for students with disabilities as well as providing support for those students when they are experiencing barriers to their success. Job Duties To develop and provide accommodation plans, this individual will: Communicate with prospective students and their families about the process for requesting accommodations; Assess student accommodation requests; Engage students in an interactive process to develop accommodation plans; Determine appropriate accommodations through review of documentation from medical, psychological, and educational professionals and the utilization of professional judgment; Collaborate with faculty and staff on best practices related to accessibility and disability support. Assist with accommodation testing at the Oak Ridge campus. Minimum Qualifications Bachelor's degree in counseling, social work, psychology, education, or a related field from an accredited college or university required. Experience providing accommodations to individuals with disabilities. Demonstrated ability to provide support to individuals experiencing difficult situations. Knowledge, Skills, and Abilities Understanding of legal issues and relevant state and federal laws related to higher education and student affairs administration (including FERPA, ADA, Clery, and Title IX). Ability to work independently, take personal initiative, and work within a team-oriented environment. Demonstrated ability to work in collaboration with others in the development and delivery of programs across multiple areas. Exemplary written and verbal communication skills are required. Must be able to write concisely and professionally.

At Project Transition , it's our mission to enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnoses of SMI and IDD live a life that is meaningful to her or him in the community on terms she/he defines. Summary of Job Duties: This position will provide individual therapy (standard and DBT desired but not required), and group therapy (standard and DBT skills training desired but not required), will participate and collaborate in a multi-disciplinary treatment team, and will support members in navigating a therapeutic community and treatment milieu. Specific Responsibilities: Therapist Provide individual and group therapy to assigned members Participate in meetings with members and families Participate in weekly treatment team meetings and additional consultation as needed Implementation and provision of DBT Education and Programming for Members and Staff desirable Provide group and individual therapy for a minimum of assigned members based on Levels of Care Facilitate a minimum of 2 Group Therapy sessions with members per our Levels of Care Provide family therapy/family meetings as needed Complete all required documentation within 48 hours of service provided Exhibit a clear and comprehensive understanding of Project Transition Program Description and Member Support levels Consult and confer with other providers for assigned members within PT and at other agencies as needed Complete Annual Psychological Evaluations for assigned members Complete all training and education required for all PT Clinicians Implement and provide DBT initiatives as assigned including DBT informed clinical consultation group for community Team (desired but not required) Facilitate understanding, and use of DBT concepts, contingency management, DBT skills with the Team/Staff, and members in the treatment milieu (desired but not required). Participate in monthly Senior Staff and Fidelity Team Meetings Participate in Peer Review Process Complete trainings as aligned with regulatory compliance Other duties as assigned For all Full-Time Employees our benefit package includes: • Paid Time Off • Health Insurance available within 60 days of hire • Company Paid Life Insurance • STD/LTD • Dental Insurance • Vision Insurance • Health Spending Accounts • Able to participate in company 401K after 6 months of hire • Company 401K match up to 3% All Employees have access to our Employee Assistance Program Qualifications We are hiring professionals who have a clinical license in the state of TN, either as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Psychologist (PsyD., PhD.). We will consider license eligible. Desired minimum of 3 years of experience in providing comprehensive care for individuals who have multi-diagnostic psychiatric and co-occurring substance use disorders in a residential setting preferred. Ability and interest in collaborating with a multi-disciplinary Team consisting of psychiatrists, community directors, psychiatric rehabilitation counselors, addiction's counselors, peer specialists, recovery specialists, wellness specialists, and other therapists Excellent communication, interpersonal, organizational and time management skills Strong sense of teamwork and mentoring highly desired, including ability to work with leadership and extended team remotely Demonstrated organizational skills 2 years minimum of direct clinical experience Ability to collaborate and work well with others and independently Motivated individual with strong work ethic and ability to multi-task Must be a self-initiator Ability to maintain confidentiality Must give 4 weeks' notice for resignations We're an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Now Hiring: Case Managers, Specialists & Counselors (Bachelor's Level) Start Your Career with Purpose - Join the McNabb Center Today! Are you ready to make a real difference in the lives of others? The McNabb Center is actively seeking passionate, dedicated professionals to join our team across East Tennessee. With a range of opportunities available, now is the perfect time to begin or grow your career in mental health and social services. We are currently accepting applications for bachelor's level positionsin the following areas: Non-Residential Positions Jail to Work Case Manager Location: Hamblen County Starting Pay: $18.97 Based on education and experience Key Responsibilities: Provide case management services using a social model approach to adult women incarcerated in the Hamblen County Jail Facilitate weekly case management sessions and therapeutic groups Offer information, referral, advocacy, and coordination with community agencies and referral sources Participate in weekly treatment team meetings Monitor medication, provide crisis intervention and therapeutic support as needed Maintain complete and timely documentation per agency and CARF standards Embrace recovery-oriented values including empowerment, normalization, rehabilitation, and continuity of care Participate in direct supervision and work a flexible schedule based on program needs Typical Work Environment: Services are provided both in the office, Jail to Work group rooms, and in the community. Clients may also participate in activities and groups in designated recovery home settings. Education Requirement: Bachelor's degree in a social services or behavioral health-related field Health Link Care Coordinator Location: Cocke, Claiborne, Hamblen, & Sevier Counties Starting Pay: $18.97 / hour Key Responsibilities: Coordinate care across behavioral, physical, and community-based providers Develop and implement individualized intervention plans Serve as liaison between schools, homes, and healthcare systems Provide holistic care and advocacy across all life domains Education Requirement: Bachelor's degree General Requirements & Additional Information Driver's license and reliable personal vehicle required for most positions Travel requirements and on-call responsibilities vary by role PRN (as-needed) opportunities available Salary is based on education, experience, licensure, and client population served Applicants selected for further consideration may be contacted via phone, email, or text by a McNabb Center hiring manager Some positions may require an F-Endorsement license for transporting clients Ready to make a meaningful impact? Apply today and help us continue "Improving the lives of the people we serve." EOE McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. This is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. Background Checks McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. PI6be4083523f6-37***********7

Job Description The Case Manager/Intake Coordinator is responsible for processing applications received for the Residential Treatment Program, initial patient orientation, maintaining accurate patient files, and upkeep of patient information. Serves as a Case Manager for individuals with mental health and substance use disorders who require assistance to gain access to necessary care: medical, behavioral, social, and other services appropriate to their needs. Services include case management assessment, person-centered planning, referral and linkage, monitoring, and follow-up. This position is specific to the Kanvwotiyi Residential Program. Essential Duties and Responsibilities Direct Service Duties Provide the following case management functions according to CIHA policy: case management assessment, person-centered planning, referral and linkage, and monitoring and follow-up. Process applications received for the Residential Treatment program, coordinating the applicant interview, requesting additional information as necessary, scheduling the intake appointment, and providing patient orientation to the program. Maintains caseload by identifying new patients assigned in a timely manner and discharging patients according to CIHA policy and procedures. Provides documentation of all treatment and clinically significant events in the Electronic Health Record as prescribed by CIHA policies and procedures and quality assurance standards. Gather and document necessary information in the EHR, including medical, physical and functional, psychosocial, behavioral, financial, social, cultural, environmental, legal, and vocational or educational areas. Engage patients in the person-centered planning process to assist them in obtaining the outcomes, skills, and symptom reduction they desire. Link clients to needed services and supports. Provide timely information to treatment team members regarding client status, progress, and safety. Utilize judgment in carrying out CIHA policy for risk assessment and crisis intervention. Collaborate with the medical staff and other health professionals/agencies to facilitate patient care, discharge, and follow-up. Provide consultation to patients and family in matters directly related to patients' limitations, finances, adjustments to medical conditions, and ongoing treatment. Work with internal and external providers to coordinate discharge planning, follow-up care, and transfers to other behavioral health facilities as appropriate. Responsible for attending clinical staffing as an integral component of a treatment team, facilitating the discussion of client data, and formulating changes to the treatment plan. Participate in meetings to review and identify opportunities to improve the program and treatment provided, and support the team in problem-solving when concerns are identified. Provide written, telephonic, and face-to-face consultation services to various persons and organizations that affect the patient. These include schools, courts, probation officers, physicians, hospitals, medical care providers, law enforcement officers, social services, community agencies, etc. Provide support to patients in the office setting as well as the community setting by conducting home visits with patients and collaterals as needed. Represents CIHA at regular team meetings for progress review and during emergency meetings dealing with high-risk situations. Participate in community planning and implementation of programs to help resolve issues related to client care. Collect and report on data necessary for client care according to procedure and as directed by the supervisor. Expected to obtain continuing education both through in-service training and through access and tuition payment for approved training seminars and workshops. Maintains appropriate personal and professional boundaries while working with community members, the population served and stakeholders Other duties as assigned. Support the Tribal Option Care Managers as needed. Education/Experience/Qualifications A graduate of college or university with a bachelor's degree in a human service field. Must have experience working with substance use disorder and/or mental health disorder. Must possess a valid driver's license. Specific experience working with Native Americans preferred. Two years' experience with the population preferred. Experience in recovery Services; experience with working with individuals with a substance use disorder and mental health challenges Must demonstrate a recovery-oriented philosophy Job Knowledge Knowledge of crisis intervention with individuals and families experiencing acute episodes of distress. Ability to ascertain the potential lethality of a situation and respond and refer accordingly. Ability to learn computerized treatment systems such as EHR, and ability to maintain records and files manually and on the computer. Originality and initiative are required in the daily performance of tasks. Knowledge of principles, techniques, and practices, and their application to complex casework, group work, and community problems. Knowledge of a wide range of medical, behavioral, and psychosocial problems and linkage to treatment. Knowledge of governmental and private organizations and resources in the community. Knowledge impact of mental illness on patients' ability to negotiate treatment recommendations, current treatment approaches, modalities of care, and substance abuse and other programs or services available to patients. Skill in establishing rapport with a patient and in applying techniques of engaging patients. Willingness to learn more about Cherokee culture/population and to have considerations for this when identified. Ability to establish and maintain effective working relationships with patients and their families, other professional disciplines, and a variety of governmental and private resources and organizations in the community. Ability to express ideas clearly and concisely and to plan and work effectively in a team. Complexity of Duties This position is responsible for assisting in maximizing the available resources to develop and maintain behavioral health services for EBCI children and families that best meet the constantly changing needs of the community. Must have the ability to interpret policy, laws, and regulations in order to make decisions when a precedent is not available. Duties require the application of judgment and problem-solving skills in order to be effective. Supervision Received Works under the direct guidance of the supervisor, manager, and/or behavioral health clinical director, where goals, objectives, policies, and procedures are well defined. Works independently within applicable licensing regulations where latitude for creative thinking, initiative, and discretion is given to achieve department goals and objectives. Responsibility for Accuracy Errors should be identified and corrected in a timely manner. Failure to properly document, convey, or interpret clinical data can adversely impact client care. Ineffective health planning could have adverse effects on the health status of the community by limiting access to necessary resources. The accuracy of data and research is critical in the allocation of tribal resources. The employee is responsible for adherence to policy and procedure. Inappropriate actions or inaccuracies in judgment could result in improper diagnosis and treatment, serious liability for CIHA, or more serious health risks to patients. Contacts with Others Interacts frequently with coworkers, hospital staff, patients, and other health professionals for the purpose of exchanging information, obtaining, or providing assistance. Serves on various local, community, and health committees, boards, and advisory councils, as appropriate. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality are required when dealing with patients and families. Confidential Data The provision of medical care requires that the incumbent maintain strict appropriate confidentiality regarding all patient information. The employee will have access to patient records and highly confidential information and must function with utmost integrity to safeguard this information. The employee complies with EBCI policy on confidentiality of patient records, Cherokee Indian Hospital Authority Confidentiality policy, HIPAA, 42CFR, and other federal law requirements. Violations of confidentiality regulations may result in disciplinary action and other actions as allowed by federal regulations. Mental/Visual/Physical Environment Job duties can be mentally and emotionally stressful at times, given the complexity of the duties, management and supervision of staff, and the clinical areas being addressed with the people being served. Close mental concentration and attention to detail are required. Physical activities require the ability to be mobile, sit, reach, bend, and be in front of groups and deliver training for extended periods of time. Some physical exertion and stamina is required, such as those required to transport training materials or to travel. Must have visual acuity, manual dexterity, and the ability to speak and hear. Must be able to lift 30 lbs. Position requires: stand (under 1/3 time); walk (under 1/3 time); sit (to 2/3 time); talk or hear (over 2/3 time). Weight lifted or force exerted: none. Special vision requirements: Close vision (clear vision at 20 inches or less). Work Environment The employee works primarily in a hospital, inpatient, or outpatient clinical environment and the community, but may be required to work at other offices and locations. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, and irritant chemical and explosive gases. Employees must strictly adhere to OSHA guidelines and protocol for maintaining sterile conditions. Some travel is required. Infrequent overnight travel may be required for meetings or to attend training. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.

Smoky Mountain Children's Home, a faith-based non-profit organization, is seeking a Case Manager for the Sevierville, TN campus. In this role, you will be in a position to make a positive difference in the lives of at-risk youth. You will join a team of dedicated individuals who oversee all aspects of welfare for an assigned case load of at-risk youth. At Smoky Mountain Children's Home, our mission is critical and our quality of care is only as good as our people. That is why we are committed to excellence in building a talented and diverse team of passionate people who will leave a legacy in the lives of youth for whom they are responsible. Read on and learn more about this exciting opportunity to join our team of child welfare advocates. Responsibilities: Prepare a written intake study to help determine the appropriateness of care. Provide weekly casework services for each youth on caseload. Participate in the planning and implementation of plan treatment. Prepare case for staffing when needed. Attend court and school meetings, child and family team meetings, and any other type of meeting or staffing deemed necessary. Set up case record on each child and see that it is kept up-to-date with necessary forms, reports, and narrative summaries. Prepare monthly progress reports for family or referring agency. Monitor youths school attendance and progress. Arrange monthly family visits. Attend all staff meetings and in-service training sessions. Position Requirements: Must have a minimum of a bachelors degree in social work or a related field (i.e. education, psychology, etc.).* Bilingual in Spanish/English is preferred. Must be able to work as a team member and accept supervision. Must be able to pass a drug test and extensive background checks. Must be physically capable of performing all job duties including sitting, standing, climbing stairs, and lifting up to 40lbs. Must have excellent interpersonal skills with a caring approach. Must be authorized to work in the U.S. What's in it for you? Paid training 100% paid medical coverage option with paid life insurance policy $50 stipend toward cell phone service Paid vacation (including major holidays), sick leave, bereavement leave, and personal days (after the prerequisite length of employment is met) Mileage Reimbursement Work Schedule: Schedule is varied based on the needs of the youth on your caseload. Each day consists of duties that require sitting, standing, and walking. There is no definite schedule. Salary Information: $30,500 - $35,000 per year based on level of education attained. Why Smoky Mountain Children's Home? For more than 100 years, Smoky Mountain Children's Home has been meeting the needs of at-risk youth. We provide exceptional care for at-risk children and teens through our Residential, Foster Care, and Adoption programs. Through family counseling, individual therapy, educational opportunities and structured group living, the Smoky Mountain Childrens Home provides a continuum of care tailored to each resident's need. Creating a safe and supportive environment allows residents to discover their talents and build on their strengths. This is accomplished by the excellent care of a trained staff and provides each resident the opportunity to overcome the circumstances of their past, while exploring a world of opportunity for their future. *Degree must be from a school accredited by an agency recognized by the Secretary of Education of the U.S. Department of Education or equivalent program from an international university. *Smoky Mountain Children's Home does not provide any form of sponsorship to applicants not authorized to work in the US. Smoky Mountain Children's Home is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Title: Wireless Retail Sales Advocate - Cricket Wireless (Authorized Retailer) Company: Rymco LLC - Authorized Retailer for Cricket Wireless Job Type: Full-Time | Hourly Pay + Commission At Rymco LLC, we're looking for highly motivated individuals who are ready to “go the extra smile” for our customers. As a Wireless Retail Sales Advocate, you'll be the face of Cricket Wireless, providing outstanding service and connecting customers with the wireless solutions that best fit their needs. Responsibilities: Greet and assist customers in a professional and engaging manner Maintain product knowledge to effectively present and upsell wireless plans, phones, and accessories Meet or exceed individual and store sales goals Maintain store cleanliness, organization, and visual merchandising standards Assist with marketing efforts and in-store promotions Handle customer issues with care and escalate when necessary Qualifications: Outgoing personality and strong communication skills Strong work ethic and motivation to succeed 1+ year of customer service experience (Preferred) Sales or marketing background (Preferred, not required) Language English (Required) Availability to work: Monday-Saturday: 10:00 AM - 8:00 PM Sunday: 12:00 PM - 5:00 PM (Hours subject to change) What We Offer: Hourly Pay + Commission Opportunities Health, Dental & Vision Insurance Paid Time Off (PTO) Employee Discounts on Wireless Services and Products Paid Training Provided Ideal Candidate Is: Adaptable and enjoys variety in daily tasks Achievement-oriented and excited by challenges Comfortable in a fast-paced, competitive sales environment Willing to learn and grow with a supportive, goal-driven team Our Culture: We describe our work environment as: Aggressive - Competitive, growth-oriented, and driven by results. Apply Today and take the next step in your career with a company that values your ambition and rewards your success!

Job Description At Project Transition, it's our mission to enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnoses of SMI and IDD live a life that is meaningful to her or him in the community on terms she/he defines. Summary of Job Duties: This position will provide individual therapy (standard and DBT desired but not required), and group therapy (standard and DBT skills training desired but not required), will participate and collaborate in a multi-disciplinary treatment team, and will support members in navigating a therapeutic community and treatment milieu. Specific Responsibilities: Therapist Provide individual and group therapy to assigned members Participate in meetings with members and families Participate in weekly treatment team meetings and additional consultation as needed Implementation and provision of DBT Education and Programming for Members and Staff desirable Provide group and individual therapy for a minimum of assigned members based on Levels of Care Facilitate a minimum of 2 Group Therapy sessions with members per our Levels of Care Provide family therapy/family meetings as needed Complete all required documentation within 48 hours of service provided Exhibit a clear and comprehensive understanding of Project Transition Program Description and Member Support levels Consult and confer with other providers for assigned members within PT and at other agencies as needed Complete Annual Psychological Evaluations for assigned members Complete all training and education required for all PT Clinicians Implement and provide DBT initiatives as assigned including DBT informed clinical consultation group for community Team (desired but not required) Facilitate understanding, and use of DBT concepts, contingency management, DBT skills with the Team/Staff, and members in the treatment milieu (desired but not required). Participate in monthly Senior Staff and Fidelity Team Meetings Participate in Peer Review Process Complete trainings as aligned with regulatory compliance Other duties as assigned For all Full-Time Employees our benefit package includes: • Paid Time Off • Health Insurance available within 60 days of hire • Company Paid Life Insurance • STD/LTD • Dental Insurance • Vision Insurance • Health Spending Accounts • Able to participate in company 401K after 6 months of hire • Company 401K match up to 3% All Employees have access to our Employee Assistance Program Qualifications We are hiring professionals who have a clinical license in the state of TN, either as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Psychologist (PsyD., PhD.). We will consider license eligible. Desired minimum of 3 years of experience in providing comprehensive care for individuals who have multi-diagnostic psychiatric and co-occurring substance use disorders in a residential setting preferred. Ability and interest in collaborating with a multi-disciplinary Team consisting of psychiatrists, community directors, psychiatric rehabilitation counselors, addiction's counselors, peer specialists, recovery specialists, wellness specialists, and other therapists Excellent communication, interpersonal, organizational and time management skills Strong sense of teamwork and mentoring highly desired, including ability to work with leadership and extended team remotely Demonstrated organizational skills 2 years minimum of direct clinical experience Ability to collaborate and work well with others and independently Motivated individual with strong work ethic and ability to multi-task Must be a self-initiator Ability to maintain confidentiality Must give 4 weeks' notice for resignations We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Job DescriptionDescription: Essential Duties and Responsibilities: Include the following: Make an assessment of and determine the clinical interventions for the assigned consumers. The population may include: children and adolescents including families and other custodial entities e.g. school personnel, Cabinet for Health and Families Services. May implement a treatment plan based on assessment data as well as a sound knowledge base of standards of professional practice and principles of their respected discipline. Privileges will be granted for the practice of non-intrusive, individual, group, family and screening/diagnostic assessment based on experience, training or supervised clinical experience. Privileges will be determined based on self-assessment, demonstrated competencies and input from clinical supervisor. Additional privileges may be sought and obtained through demonstrated competencies, continuing education units and in-service trainings. Provide care based on ethical concepts, adhering to established standards of practice and will engage in activities or behaviors that characterize professionals. Ensure the accuracy, content and completeness of client files. Provide services within time requirement as set forth in Agency policy and procedures. Provide services as documented in client treatment plan. Refrain from assuming any duty that is unrelated to and/or interferes with the responsibilities of the position. Respond to emergency situation in a timely fashion. Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary. Maintain professional relationship with school faculty, staff and referral resources. Provide written and verbal descriptions of activity reports for referral agencies. Participate and comply with their respective board's recommendations for supervision. Maintain a copy of supervision plan and name of supervisor in the Human Resource Department. Other duties may be required. Requirements: Qualifications: Master's Degree from an accredited school; meet Licensure Requirements from respective board: Psychology, Social Work, Professional Counseling Marriage and Family; submit to and pass a criminal record check and a drug screening test. Hours: Monday through Friday 8:00 am until 4:30 pm. Other times may be required with the job. Required Job Skills: Oral and Written Communication Skills Interpersonal Skills Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation Ability to complete record keeping in a timely fashion Ability to formulate treatment objectives for the person served Ability to get along with diverse personalities and maintain effective working relationships Ability to work well with people of all races, backgrounds and needs Knowledgeable of Mental Health Concepts and how to incorporate concepts into practical application with health promotion and wellness education Additional Responsibilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable the individual with disabilities to perform the essential functions. Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds. Possess a valid Driver's License and maintain a safe driving record if required for job performance. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations must be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions, may be off-site from normal office location or placed at a Residential Program. The noise level in the work environment is mild to moderate. Environmental Data and Job Hazards: Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands. Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials. All staff are required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens. All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned. All staff must be certified in Cardiopulmonary Resuscitation within one month of employment and maintain the certification. First Aid Training may be required. Required Job Performance: Provides an average of 18-22 billable hours of service per week as established by Agency. (Ranges vary based on type of services provided.) Successful Performance Evaluation rating of 3 or above. (See Attached Performance Outcome Evaluation) A Performance Improvement Plan will be initiated on all scores below a 3 rating. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.