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Case manager lead skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Dr. Thomas Dearden Ph.D.,
William Weston
Case manager lead example skills
Below we've compiled a list of the most critical case manager lead skills. We ranked the top skills for case managers lead based on the percentage of resumes they appeared on. For example, 25.3% of case manager lead resumes contained social work as a skill. Continue reading to find out what skills a case manager lead needs to be successful in the workplace.

15 case manager lead skills for your resume and career

1. Social Work

Here's how case managers lead use social work:
  • Collaborated with interdisciplinary treatment team, consulting with social workers and other outside professionals regarding client care.
  • Master Social Worker Mental Health outpatient facility.

2. Crisis Intervention

Here's how case managers lead use crisis intervention:
  • Provided crisis intervention for families and/or adolescents in need, including those in need of psychiatric assessment for hospitalization.
  • Provided daily crisis intervention, counseling and case management to individuals and families in transitional housing.

3. Rehabilitation

Here's how case managers lead use rehabilitation:
  • Consulted with other professionals and arranged community activities focused on self-development and rehabilitation treatment for the clients I served.
  • Provided outpatient rehabilitation services to people who have experienced tragedies and/or suffering from a mental illness

4. Patients

Here's how case managers lead use patients:
  • Developed and maintained relationships with physicians and other disciplines to coordinate care of patients and assure appropriate discharge planning.
  • Carried out appropriate evaluations and interventions when faced with complications with patients.

5. Veterans

Here's how case managers lead use veterans:
  • Position Supported formerly homeless Veterans participating in the case managed Veterans Grant & Per Diem transitional housing program.
  • Assisted veterans with applying for educational programs and financial assistance including Vocational Rehab and disability.

6. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how case managers lead use community resources:
  • Demonstrated accessing community resources, effectively taught coping skills including emotional regulation, relaxation skills and anger management.
  • Coordinate and monitor referrals to community resources, including educational goals, vocational training and employment opportunities.

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7. HMIS

Here's how case managers lead use hmis:
  • Complete data entry for Runaway Homeless Youth Monitoring Information System (RHYMIS) and Homeless Monitoring Information System (HMIS).
  • Managed the internet data base system of 250-300 clients through the Homeless Management Information System (HMIS).

8. Social Security

Social security is a federal government program that offers benefits to those registered under it when they are retired or can't work because of some sort of disabilities.

Here's how case managers lead use social security:
  • Educate clients about employment assistance options, service/non-service connected and social security benefits, and community engagement opportunities.
  • Assisted consumers with application processes such as medical assistance, social security, employment and adult education.

9. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how case managers lead use incident reports:
  • Generated all required documentation including admissions assessments, contact notes, corrective action plans and incident reports as needed.
  • Generated monthly progress reports, release summaries, and incident reports.

10. Management Services

Management services may refer to a number of supervisory duties depending on the type of work. A manager may be required to oversee a team of employees complete a series of tasks or monitor the quality of a product. Overall, any form of management involves supervising a worksite, whether this is a restaurant, grocery store, or manufacturing plant.

Here's how case managers lead use management services:
  • Coordinated Intensive Case Management services for economically disadvantaged youth in preparation for job readiness and retention as well as academic success.
  • Provided extensive case management services and monitoring for clients, including 24/7 crisis management and intervention support and requirements tracking.

11. DHS

DHS (Department of Homeland Security) refers to the department that handles the USA's immigration enforcement.

Here's how case managers lead use dhs:
  • Worked with the Executive Office of Immigration Review (EOIR) and DHS (Department of Homeland Security).
  • Maintain primary responsibility for facilitating on-site service delivery according to the contracted services specified under the DHS contract.

12. Substance Abuse

Here's how case managers lead use substance abuse:
  • Provided comprehensive, coordinated mental health services to individuals with serious and persistent mental illness and co-occurring substance abuse disorders.
  • Counseled individuals with co-occurring disorders to help them overcome substance abuse.

13. Intake Assessments

Here's how case managers lead use intake assessments:
  • Performed intake assessments on new and existing consumers according to outcomes measures identified by recipient as outlined in grant guidelines.
  • Contributed to increasing maximum reimbursement potential by actively promoting the program, eliciting referrals, scheduling and coordinating intake assessments.

14. Housing Assistance

Here's how case managers lead use housing assistance:
  • Assessed patient to determine eligibility for housing assistance.
  • Provided emergency housing assistance to members, including locating transitional housing and rent and utility assistance for members experiencing financial difficulties

15. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how case managers lead use mental health:
  • Conducted home visits in conjunction with environmental health specialist to assess environmental exposures to lead.
  • Develop and maintain beneficial relationships with client's community mental health and medical providers.
top-skills

What skills help Case Managers Lead find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young case manager leads need?

Dr. Thomas Dearden Ph.D.Dr. Thomas Dearden Ph.D. LinkedIn profile

Assistant Professor of Sociology, Virginia Polytechnic Institute and State University

Indeed, the way we work is changing. The skills that young graduates will need are diverse. Transferable skills and soft skills will certainly be marketable. These include traditional crafts such as communication, but I also think the world expects more empathy from its employees. Young graduates with an understanding of racism, sexism, and environmental responsibility will become increasingly important.

What technical skills for a case manager lead stand out to employers?

William WestonWilliam Weston LinkedIn profile

Professor, Centre College

The ability to write clearly and think critically. The deep sense that other people in other cultures, and other positions in our own culture, see the world differently, enabling students to respond to a broad range of people appropriately.

What soft skills should all case manager leads possess?

Roxanne Ruiz-AdamsRoxanne Ruiz-Adams LinkedIn profile

Lecturer, Kean University

In the world we are in, empathy and compassion are tools we need most when interacting with each other. Graduates need to practice the skills of listening actively, and communicating in a way that is responsive rather than reactive. As social media expands and the world becomes smaller we all have become more connected and more aware of the experience of being a global citizen. Graduates need to practice having conversations with those who are different from them, practice putting themselves in the shoes of those they interact with, and learn the art of conflict resolution. We are all different in the way we think, but now more than ever we need graduates who are solution focused in their responses to the world rather than problem focused.
Do you want to know more?
Read more about what experts have to say about case manager lead

List of case manager lead skills to add to your resume

Case manager lead skills

The most important skills for a case manager lead resume and required skills for a case manager lead to have include:

  • Social Work
  • Crisis Intervention
  • Rehabilitation
  • Patients
  • Veterans
  • Community Resources
  • HMIS
  • Social Security
  • Incident Reports
  • Management Services
  • DHS
  • Substance Abuse
  • Intake Assessments
  • Housing Assistance
  • Mental Health
  • Patient Care
  • Support Services
  • Discharge Planning
  • Financial Assistance
  • CPS
  • Community Agencies
  • Foster Care
  • Direct Supervision
  • Program Policies
  • Community Outreach
  • Community Services
  • Conflict Resolution
  • Law Enforcement
  • Utilization Review
  • Mental Illness
  • Management System
  • Domestic Violence
  • Hippa
  • Client Service
  • UAC
  • Social Service Agencies
  • State Agencies
  • Foster Children
  • Group Sessions
  • Intake Process
  • IEP
  • Court Hearings
  • Anger Management
  • Homeless Families
  • TANF

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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