What does a case manager lead do?
A Case Manager Lead is responsible for providing an assessment, implementation, and overall evaluation of individual patient needs. They also assess patients satisfaction and the quality of the care provided.
Case manager lead responsibilities
Here are examples of responsibilities from real case manager lead resumes:
- Manage the care of patients with tuberculosis (TB) during their hospitalization and their discharge follow-up care.
- Develop and maintain relationships with physicians and other disciplines to coordinate care of patients and assure appropriate discharge planning.
- Carry out appropriate evaluations and interventions when face with complications with patients.
- Provide outpatient rehabilitation services to people who have experienced tragedies and/or suffering from a mental illness
- Provide instruction in behavioral cognitive groups to improve through processes of felons for rehabilitation purposes.
- Perform concurrent review to assure appropriateness of admission, inpatient/acute care, rehabilitation/SNF status, and discharge using establish InterQual guidelines.
- Conduct intake, re-certifications, evictions, and inspections per the housing authority and SRO program regulations
- Create and update client files and case notes/also maintain federal database for HOPWA.
- Prevent evictions through advocacy and securing emergency funds.
- Prepare documentation for HOPWA applications.
Case manager lead skills and personality traits
We calculated that 25% of Case Managers Lead are proficient in Social Work, Crisis Intervention, and Rehabilitation. They’re also known for soft skills such as Emotional skills, Communication skills, and Interpersonal skills.
We break down the percentage of Case Managers Lead that have these skills listed on their resume here:
- Social Work, 25%
Collaborated with interdisciplinary treatment team, consulting with social workers and other outside professionals regarding client care.
- Crisis Intervention, 7%
Provided crisis intervention for families and/or adolescents in need, including those in need of psychiatric assessment for hospitalization.
- Rehabilitation, 6%
Consulted with other professionals and arranged community activities focused on self-development and rehabilitation treatment for the clients I served.
- Patients, 5%
Developed and maintained relationships with physicians and other disciplines to coordinate care of patients and assure appropriate discharge planning.
- Veterans, 5%
Position Supported formerly homeless Veterans participating in the case managed Veterans Grant & Per Diem transitional housing program.
- Community Resources, 4%
Demonstrated accessing community resources, effectively taught coping skills including emotional regulation, relaxation skills and anger management.
Common skills that a case manager lead uses to do their job include "social work," "crisis intervention," and "rehabilitation." You can find details on the most important case manager lead responsibilities below.
Communication skills. Another soft skill that's essential for fulfilling case manager lead duties is communication skills. The role rewards competence in this skill because "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." According to a case manager lead resume, here's how case managers lead can utilize communication skills in their job responsibilities: "coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies. "
Interpersonal skills. This is an important skill for case managers lead to perform their duties. For an example of how case manager lead responsibilities depend on this skill, consider that "social and human service assistants must make their clients feel comfortable discussing sensitive issues." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a case manager lead: "utilize effective oral, interpersonal, and persuasive communication skills in motivating patients to develop self-reliance in daily living. ".
Organizational skills. For certain case manager lead responsibilities to be completed, the job requires competence in "organizational skills." The day-to-day duties of a case manager lead rely on this skill, as "social and human service assistants must often complete lots of paperwork and work with many different clients." For example, this snippet was taken directly from a resume about how this skill applies to what case managers lead do: "reviewed and revised policies and procedures, quality improvement organizational process for case management / social services department. "
Problem-solving skills. Another common skill required for case manager lead responsibilities is "problem-solving skills." This skill comes up in the duties of case managers lead all the time, as "social and human service assistants help clients find solutions to their problems." An excerpt from a real case manager lead resume shows how this skill is central to what a case manager lead does: "resolved client problems and made decisions in compliance with program policies, procedures and protocols. "
Compassion. While "compassion" is last on this skills list, don't underestimate its importance to case manager lead responsibilities. Much of what a case manager lead does relies on this skill, seeing as "social and human service assistants often work with people who are in stressful and difficult situations." Here is a resume example of how this skill is used in the everyday duties of case managers lead: "provide assistance and support for adults with severe and persistent mental illness while showing kindness and compassion. "
The three companies that hire the most case manager leads are:
- Volunteers of America Los Angeles21 case managers lead jobs
- Acuity Insurance16 case managers lead jobs
- The Salvation Army10 case managers lead jobs
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Compare different case managers lead
Case manager lead vs. Case worker
Caseworkers are social workers who watch over the welfare of underprivileged individuals and at-risk families by counseling and providing them with assistance. Usually employed under the government or a local non-profit organization, a caseworker must conduct a thorough interview and house visits to determine the needs of the family. They then refer them to any programs or agencies that can give them the specific care and help needed. Furthermore, it is crucial to identify neglect and abuse signs, reporting them to the authorities right away.
These skill sets are where the common ground ends though. The responsibilities of a case manager lead are more likely to require skills like "rehabilitation," "veterans," "hmis," and "incident reports." On the other hand, a job as a case worker requires skills like "child abuse," "customer service," "medicaid," and "public assistance." As you can see, what employees do in each career varies considerably.
Case workers earn the highest salaries when working in the education industry, with an average yearly salary of $40,730. On the other hand, case managers lead are paid more in the health care industry with an average salary of $44,384.The education levels that case workers earn slightly differ from case managers lead. In particular, case workers are 5.9% less likely to graduate with a Master's Degree than a case manager lead. Additionally, they're 0.4% less likely to earn a Doctoral Degree.Case manager lead vs. Social services case manager
Social services case managers conduct in-person appointments and phone intake assessments. They manage the organization's documents and report for non-federal grants and federal grants. These professionals counsel clients and their families, making it easy to develop life skills, service plan goals, and sustain financial stability. Social services case managers also conduct activities and monitor the service environment to maximize client well-being and success. Furthermore, social services case managers maximize client assistance by working with community partners.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that case manager lead responsibilities requires skills like "rehabilitation," "veterans," "community resources," and "hmis." But a social services case manager might use other skills in their typical duties, such as, "social services," "face-to-face interviews," "medicaid," and "child victims."
Social services case managers earn a lower average salary than case managers lead. But social services case managers earn the highest pay in the finance industry, with an average salary of $39,234. Additionally, case managers lead earn the highest salaries in the health care with average pay of $44,384 annually.In general, social services case managers achieve similar levels of education than case managers lead. They're 0.8% more likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.Case manager lead vs. Mental health case manager
A Mental Health Care Manager supervises the development and implementation of care plans for clients. They regularly check on their clients and make recommendations for improving clients health care needs.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from case manager lead resumes include skills like "veterans," "hmis," "incident reports," and "dhs," whereas a mental health case manager is more likely to list skills in "substance abuse issues," "severe mental illness," "medicaid," and "social services. "
Mental health case managers earn the highest salary when working in the government industry, where they receive an average salary of $45,655. Comparatively, case managers lead have the highest earning potential in the health care industry, with an average salary of $44,384.mental health case managers typically earn similar educational levels compared to case managers lead. Specifically, they're 1.1% more likely to graduate with a Master's Degree, and 0.4% more likely to earn a Doctoral Degree.Case manager lead vs. Social work case manager
A Social Work Case Manager counsels groups or individuals in dealing with chronic illness, loss of a loved one, or substance abuse. They evaluate the needs of each individual client and maintain detailed records of their progress in the healing process.
Even though a few skill sets overlap between case managers lead and social work case managers, there are some differences that are important to note. For one, a case manager lead might have more use for skills like "hmis," "incident reports," "management services," and "dhs." Meanwhile, some responsibilities of social work case managers require skills like "social services," "acute care," "psychosocial assessments," and "home health. "
In general, social work case managers earn the most working in the health care industry, with an average salary of $54,462. The highest-paying industry for a case manager lead is the health care industry.The average resume of social work case managers showed that they earn higher levels of education compared to case managers lead. So much so that theyacirc;euro;trade;re 18.0% more likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.2%.Types of case manager lead
Updated January 8, 2025
