A Case Manager Lead is responsible for providing an assessment, implementation, and overall evaluation of individual patient needs. They also assess patients satisfaction and the quality of the care provided.

Case Manager Lead Responsibilities

Here are examples of responsibilities from real case manager lead resumes representing typical tasks they are likely to perform in their roles.

  • Manage and prioritize individual crisis accessing DMP, law enforcement, and psychiatric hospitalization while meeting daily, weekly/biweekly caseload requirements.
  • Encourage independence and self-sufficiency through effective interpersonal communication.
  • Encourage independence and self-sufficiency through effective interpersonal communication.
Case Manager Lead Traits
Emotional skills involve being able to express feelings in an appropriate way while being emphatic of others.
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Interpersonal skills involves being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.

Case Manager Lead Job Description

Between the years 2018 and 2028, case manager lead jobs are expected to undergo a growth rate described as "much faster than average" at 13%, according to the Bureau of Labor Statistics. So if the thought "should I become a case manager lead?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of case manager lead opportunities that are projected to become available by 2028 is 52,200.

A case manager lead annual salary averages $44,149, which breaks down to $21.23 an hour. However, case managers lead can earn anywhere from upwards of $33,000 to $58,000 a year. This means that the top-earning case managers lead make $25,000 more than the lowest-earning ones.

Once you've become a case manager lead, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a case worker, social services case manager, mental health case manager, and social work case manager.

Case Manager Lead Jobs You Might Like

Case Manager Lead Resume Examples

Case Manager Lead Skills and Personality Traits

We calculated that 7% of Case Managers Lead are proficient in Crisis Intervention, Treatment Plans, and Emergency. They’re also known for soft skills such as Emotional skills, Communication skills, and Interpersonal skills.

We break down the percentage of Case Managers Lead that have these skills listed on their resume here:

  • Crisis Intervention, 7%

    Provided crisis intervention for families and/or adolescents in need, including those in need of psychiatric assessment for hospitalization.

  • Treatment Plans, 6%

    Facilitated interdisciplinary case review meetings with the focus on identifying strengths and needs related to developing and updating treatment plans.

  • Emergency, 6%

    Developed and maintained agency and department emergency policies and procedures.

  • Veterans, 5%

    Position Supported formerly homeless Veterans participating in the case managed Veterans Grant & Per Diem transitional housing program.

  • Ensure Compliance, 5%

    Developed and implemented program review process to ensure compliance with federal regulations.

  • Community Resources, 5%

    Demonstrated accessing community resources, effectively taught coping skills including emotional regulation, relaxation skills and anger management.

Some of the skills we found on case manager lead resumes included "crisis intervention," "treatment plans," and "emergency." We have detailed the most important case manager lead responsibilities below.

  • Another trait important for fulfilling case manager lead duties is communication skills. According to a case manager lead resume, "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." Here's an example of how case managers lead are able to utilize communication skills: "ensured effective communication with program staff, peers, and leadership. "
  • Interpersonal skills is also an important skill for case managers lead to have. This example of how case managers lead use this skill comes from a case manager lead resume, "social and human service assistants must make their clients feel comfortable discussing sensitive issues" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "encouraged independence and self-sufficiency through effective interpersonal communication. "
  • In order for certain case manager lead responsibilities to be completed, the job requires the skill "organizational skills." According to a case manager lead resume, "social and human service assistants must often complete lots of paperwork and work with many different clients" As an example, this snippet was taken directly from a resume about how this skill applies: "documented all care management activities and maintained electronic medical records (emr) within organizational guidelines and hipaa regulations. "
  • Another common skill for a case manager lead to be able to utilize is "problem-solving skills." Social and human service assistants help clients find solutions to their problems a case manager lead demonstrated the need for this skill by putting this on their resume: "rendered immediate crisis intervention and counseling that resolved issues. "
  • While "compassion" is listed last on this skills list, don't underestimate its importance to case manager lead responsibilities. The skill is described by this resume snippet, "social and human service assistants often work with people who are in stressful and difficult situations" Here is an example of how this skill is used, "supervised direct care staff, conducted performance reviews, organized work schedules.shift supervisor provided compassionate care for adults with disabilities. "
  • See the full list of case manager lead skills.

    We've found that 61.7% of case managers lead have earned a bachelor's degree. Furthermore, 18.0% earned their master's degrees before becoming a case manager lead. While it's true that most case managers lead have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every eight case managers lead did not spend the extra money to attend college.

    The case managers lead who went onto college to earn a more in-depth education generally studied psychology and social work, while a small population of case managers lead studied nursing and criminal justice.

    Once you're ready to become a case manager lead, you should explore the companies that typically hire case managers lead. According to case manager lead resumes that we searched through, case managers lead are hired the most by ICF, Southwest Key Programs, and Volunteers of America Los Angeles. Currently, ICF has 37 case manager lead job openings, while there are 9 at Southwest Key Programs and 8 at Volunteers of America Los Angeles.

    If you're interested in companies where case managers lead make the most money, you'll want to apply for positions at Raytheon Company, PeaceHealth, and Lake Hospital System. We found that at Raytheon Company, the average case manager lead salary is $62,134. Whereas at PeaceHealth, case managers lead earn roughly $60,854. And at Lake Hospital System, they make an average salary of $60,227.

    View more details on case manager lead salaries across the United States.

    We also looked into companies who hire case managers lead from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Catholic Charities Diocese of San Diego, Liberty Mutual, and The Salvation Army.

    The three companies that hire the most prestigious case manager leads are:

      What Case Workers Do

      Caseworkers are social workers who watch over the welfare of underprivileged individuals and at-risk families by counseling and providing them with assistance. Usually employed under the government or a local non-profit organization, a caseworker must conduct a thorough interview and house visits to determine the needs of the family. They then refer them to any programs or agencies that can give them the specific care and help needed. Furthermore, it is crucial to identify neglect and abuse signs, reporting them to the authorities right away.

      We looked at the average case manager lead annual salary and compared it with the average of a case worker. Generally speaking, case workers receive $8,025 lower pay than case managers lead per year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both case managers lead and case workers positions are skilled in crisis intervention, treatment plans, and community resources.

      These skill sets are where the common ground ends though. A case manager lead responsibility is more likely to require skills like "emergency," "veterans," "ensure compliance," and "hmis." Whereas a case worker requires skills like "child abuse," "communication," "customer service," and "client information." Just by understanding these different skills you can see how different these careers are.

      Case workers receive the highest salaries in the health care industry coming in with an average yearly salary of $41,360. But case managers lead are paid more in the health care industry with an average salary of $54,622.

      The education levels that case workers earn is a bit different than that of case managers lead. In particular, case workers are 10.4% less likely to graduate with a Master's Degree than a case manager lead. Additionally, they're 1.1% less likely to earn a Doctoral Degree.

      What Are The Duties Of a Social Services Case Manager?

      Social services case managers conduct in-person appointments and phone intake assessments. They manage the organization's documents and report for non-federal grants and federal grants. These professionals counsel clients and their families, making it easy to develop life skills, service plan goals, and sustain financial stability. Social services case managers also conduct activities and monitor the service environment to maximize client well-being and success. Furthermore, social services case managers maximize client assistance by working with community partners.

      Now we're going to look at the social services case manager profession. On average, social services case managers earn a $18,752 lower salary than case managers lead a year.

      Not everything about these jobs is different. Take their skills, for example. Case managers lead and social services case managers both include similar skills like "crisis intervention," "treatment plans," and "community resources" on their resumes.

      While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that case manager lead responsibilities requires skills like "emergency," "veterans," "ensure compliance," and "hmis." But a social services case manager might use skills, such as, "child abuse," "face-to-face interviews," "medicaid," and "protective services."

      It's been discovered that social services case managers earn lower salaries compared to case managers lead, but we wanted to find out where social services case managers earned the most pay. The answer? The non profits industry. The average salary in the industry is $34,807. Additionally, case managers lead earn the highest paychecks in the health care with an average salary of $54,622.

      In general, social services case managers study at higher levels of education than case managers lead. They're 7.8% more likely to obtain a Master's Degree while being 1.1% less likely to earn a Doctoral Degree.

      How a Mental Health Case Manager Compares

      A Mental Health Care Manager supervises the development and implementation of care plans for clients. They regularly check on their clients and make recommendations for improving clients health care needs.

      The third profession we take a look at is mental health case manager. On an average scale, these workers bring in lower salaries than case managers lead. In fact, they make a $6,802 lower salary per year.

      Using case managers lead and mental health case managers resumes, we found that both professions have similar skills such as "crisis intervention," "treatment plans," and "community resources," but the other skills required are very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from case manager lead resumes include skills like "emergency," "veterans," "ensure compliance," and "hmis," whereas a mental health case manager might be skilled in "health care," "medicaid," "cpr," and "functional assessments. "

      Additionally, mental health case managers earn a higher salary in the non profits industry compared to other industries. In this industry, they receive an average salary of $40,315. Additionally, case managers lead earn an average salary of $54,622 in the health care industry.

      Mental health case managers are known to earn higher educational levels when compared to case managers lead. Additionally, they're 7.3% more likely to graduate with a Master's Degree, and 0.5% more likely to earn a Doctoral Degree.

      Description Of a Social Work Case Manager

      A Social Work Case Manager counsels groups or individuals in dealing with chronic illness, loss of a loved one, or substance abuse. They evaluate the needs of each individual client and maintain detailed records of their progress in the healing process.

      The fourth career we look at typically earns higher pay than case managers lead. On average, social work case managers earn a difference of $2,791 higher per year.

      While their salaries may vary, case managers lead and social work case managers both use similar skills to perform their jobs. Resumes from both professions include skills like "crisis intervention," "treatment plans," and "emergency. "

      Even though a few skill sets overlap, there are some differences that are important to note. For one, a case manager lead might have more use for skills like "ensure compliance," "hmis," "incident reports," and "management services." Meanwhile, some social work case managers might include skills like "health care," "acute care," "msw," and "rn" on their resume.

      In general, social work case managers make a higher salary in the health care industry with an average of $54,866. The highest case manager lead annual salary stems from the health care industry.

      The average resume of social work case managers showed that they earn higher levels of education to case managers lead. So much so that the likelihood of them earning a Master's Degree is 22.2% more. Additionally, they're less likely to earn a Doctoral Degree by 0.2%.