Behavioral Health Case Manager - Children & Families
Isotalent
Case manager job in Pittsfield, ME
Our client is seeking a Behavioral Health CaseManager in the behavioral health field to support youth and families throughout the region. This role offers a meaningful opportunity to guide children (birth-21) with mental health or developmental needs toward greater stability and success. Do you have a passion for supporting children and their families? Do you enjoy collaborating with community partners to connect clients with the right resources? Are you detail-oriented and motivated to help clients set and achieve meaningful goals? If yes, this may be the perfect Behavioral Health CaseManager position for you. Keep scrolling to see what this company has to offer.
The Perks!
Compensation: $25.00. - $27.00/hour, based on experience
Benefits: Health Insurance, 401k, Paid Time Off and Paid Holidays, Paid Training, Travel Reimbursement, Growth Opportunities
A Day in the Life of the Behavioral Health CaseManager
As a Behavioral Health CaseManager, you'll work directly with youth, guardians, and community providers to assess needs, develop individualized plans, and coordinate services. Your work ensures families feel supported, empowered, and equipped with resources that promote safety, stability, and progress toward their goals.
Responsibilities include:
Collaborating consistently with service providers involved in client care
Delivering services aligned with trauma-informed practices and cultural sensitivity
Empowering clients and families to build strengths and utilize community resources
Maintaining professional boundaries and ethical casemanagement practices
Completing accurate and compliant documentation and client files
Participating fully in required supervisions and training
Managing an independent caseload, scheduling appointments, and completing paperwork
Billing 25 hours per week
Conducting comprehensive assessments and developing individualized care and crisis plans
Completing CANS assessments every 90 days
Making, monitoring, and coordinating referrals
Ongoing documentation and monitoring of safety, well-being, stability, and goal progress
Requirements and Qualifications:
1+ years of experience working with children or youth with mental health or developmental needs
Prior experience meeting billing or productivity requirements
Ability to work in client homes and within the community
Strong written and verbal communication skills
Strong coordinating and organizing skills
Experience completing assessments and creating care or crisis plans
Bachelor's degree in Psychology, Mental Health and Human Services, Social Work, Nursing, Social and Behavioral Sciences, Sociology, Education, or a related field
About the Hiring Company:
Our client is dedicated to supporting individuals and families through compassionate, strengths-based care coordination. Their mission is to provide high-quality advocacy and resources that empower clients to thrive. They offer a collaborative work environment where professional growth and client well-being are top priorities.
Come Join Our CaseManagement Team!
Start by filling out this 3-minute, mobile-friendly application here. We look forward to hearing from you!
$25-27 hourly 2d ago
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Behavioral Health Professional
Mas Community Health 4.1
Case manager job in Bangor, ME
The MAS Community Health Team within MAS Medical Staffing helps provide our clients with excellent care. Our MAS Community Health Team provides services to individuals with behavioral and mental health diagnosis. We take pride in our motto: Exceptional People Providing Exceptional Services. As a team, we support our clients and their families as they work towards independence and success within their communities.
The Role:
As a Behavioral Health Professional, you will provide care to clients between the ages of 1-21. Specifically, Behavioral Health Professionals (BHPs) provide supervision and therapeutic support to children struggling with severe and persistent behavioral challenges, in order to help them achieve the highest level of independence possible. This role takes a special kind of person who is patient, trusting, communicative, and innovative.
This role offers a competitive salary of $26/hour once provisionally certified. We offer the flexibility of either full-time or part-time positions throughout the state of Maine.
As the Behavioral Health Professional (BHP) Daily Living Skills (DLS), you will be responsible for:
Providing individualized support within the clients' personal home and surrounding community.
Safely transporting the client within your own personal, reliable vehicle.
Following the client's treatment plan outlined and created by the client's family and the casemanagement team.
Basic understanding of smart phone applications, access to email communication, and awareness around processing electronic documents such as daily session notes.
Training is available.
In this position, you must have:
Valid driver's license and reliable transportation, as in your own vehicle.
Must be located in the state of Maine
Active motor vehicle insurance & registration
High school diploma or equivalent
Experience working with children, in the education field or Community Health industry, and/or having an active BHP certification is a bonus.
Why You'll Love Working at MAS:
The MAS Community Health team is a collection of highly performing and highly engaged team members who take pride in the services they provide. We're proud of our culture, benefits, and commitment to work-life balance, including:
Competitive pay up to $26 per hour once provisionally certified.
Weekly Direct Deposit
Incentive programs (e.g., Referral Bonus & Bonus opportunities)
Opportunities to meet new people & use your skills
Health & supplemental insurance offerings
Painless Credentialing Process
401(k) program
Accrued Paid Time Off
Mileage reimbursement
Assistance with BHP certification course and instruction hours
$26 hourly 2d ago
Case Manager-$1000 Sign on Bonus
Uplift Inc. 4.4
Case manager job in Gardiner, ME
Job DescriptionDescription:
### Join the 3Rivers (Formerly Uplift, Inc) Family as a CaseManager!
**About Us: **
At 3Rivers (formerly Uplift, Inc), we're dedicated to fostering a diverse and inclusive environment where everyone is valued. As an equal opportunity employer, we celebrate the unique backgrounds and experiences of our team members. If you're passionate about supporting individuals and share our enthusiasm for making a difference, you'll find a fulfilling career with us.
**Who You Are: **
Are you a compassionate and driven individual looking to empower adults with developmental disabilities? If so, we want you on our team!
**Position Overview: **
We're currently hiring a **CaseManager** to play a vital role in enhancing the independence, well-being, and happiness of the individuals we serve. In this position, you'll receive comprehensive training to thrive in this rewarding field.
**Key Responsibilities: **
- Deliver personalized casemanagement services, including the development and implementation of Individual Support Plans (ISP) and Person-Centered Plans (PCP).
- Coordinate essential services such as medical, dental, mental health, housing, and community integration.
- Ensure compliance with federal and state regulations and uphold Uplift's policies and procedures.
- Maintain precise records, including Initial Assessments, PCPs, ISPs, and communication documentation.
- Foster collaborative relationships with families, agencies, and involved parties.
- Participate actively in agency meetings, training sessions, and goal planning for the casemanagement program.
- Represent Uplift positively within the community and stay informed about developments in the field.
**What We Offer: **
- Starting pay $22.50. *Pay commensurate with experience*.
-$1,000 sign on bonus. This will be payable in two payments, half at 90 days of service and the remainder at 6 months of service.
- **Comprehensive Benefits: **
- Health, Dental, and Vision Insurance
- Paid Time Off
- 13 Paid Holidays
- 401(k) Retirement Plan
- Life and Disability Insurance
- Tuition Reimbursement
- Mileage Reimbursement
**Ready to Make a Difference? **
If you're committed to supporting the dreams and growth of others, we invite you to apply and become part of the Uplift family.
**Apply Today! **
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, genetics, disability, age, or veteran status.
Keywords: Home Care, Maine Care, Intellectual and Developmental Disabilities, Community CaseManagement, IDD, Job Fair, social services, LSW, mental health, bachelor's psychology, human services, psychology, MSW, Criminal Justice, Adults, Disabilities
Requirements:
- Bachelor's degree (required) in a related field.
- Strong reading and writing skills.
- Valid and insurable Maine driver's license and reliable transportation.
- 1 year of relevant experience, with 3 years of experience working with individuals with developmental disabilities preferred.
-Experience with Evergreen and Therap preferred
$22.5 hourly 7d ago
Adult Case Management - Oakland, ME
Morrison Center 4.2
Case manager job in Oakland, ME
Job DescriptionSalary: $28-30
Morrison Center is seeking a Community Adult CaseManager for their Oakland Maine location. Candidates should be dedicated, compassionate professionals who are passionate about empowering adults with intellectual and developmental disabilities
Requirements of the Adult CaseManager:
Bachelors degree in any field
At least 1 year of full-time paid experience in social services
Ideally a minimum 1 year of experience working with individuals with intellectual and/or developmental disabilities (DSP, BHP, etc.)
Strong organizational, writing, and time management skills
Ability to thrive in a fast-paced environment with multitasking and problem-solving responsibilities
Previous experience in adult casemanagement is preferred but not required
Microsoft Office Suite
Benefits of the position:
Starting at $28 - $30/hour, based on experience
Quarterly performance-based bonuses
Health & dental insurance with employer contributions
Short- and long-term disability coverage
Vacation & sick time accrual
Life insurance
Employee Assistance Program (EAP)
403(b) retirement plan with employer contribution
Responsibilities of the Adult CaseManager:
Complete home visits, program visits
Working one-on-one with adults in a community setting.
Facilitate team meetings
Complete Person centered assessments, comprehensive assessments, 90 day reviews.
Develop and implement individualized support plans using a person-centered approach
Analyze services and support strategies to ensure they meet the clients unique needs and goals
Guide and advocate for clients as they navigate community resources, supports, and opportunities
Maintain accurate and timely documentation in compliance with DHHS regulations
Serve as a trusted liaison between clients, families, and community partners
Represent Morrison Center with professionalism and compassion in all settings
Morrison Center is a private, non-profit organization whose mission is to provide comprehensive, individualized support services to children and adults with developmental disabilities.
Morrison Center is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.
$28-30 hourly 18d ago
Adult Care Coordinator /Case Manager - Behavioral Health Home
Opportunityalliance 3.9
Case manager job in South Portland, ME
Adult Care Coordinator (CaseManager)
Behavioral Health Home (BHH) program
Pay rate: starting at $24.00/hour
Are you passionate about helping others navigate challenging life situations and want to be a part of a supportive team?
The Opportunity Alliance is seeking compassionate, organized, and dedicated Care Coordinators (CaseManagers) to join our team-based casemanagement model called Behavioral Health Home and make a meaningful impact in the lives of our clients. This is an exciting opportunity to work closely with individuals and families, connecting them to vital resources, advocating on their behalf, and supporting their journey toward stability and self-sufficiency.
As part of the team, you will be working alongside a peer, nurse care manager, and medical/psychiatric consultants to provide holistic care coordination for adults with mental health and possibly medical needs. Care coordinators meet one on one with clients to assess and support their needs, while also having the support of our integrated care team. As a result of our supportive team culture, 60% of our team has been here for 5 years or more.
Here is what our team has to say about their work, the BHH team and TOA:
“I remember in the interview hearing about how supportive the culture is, but I just didn't imagine it was as supportive as it truly is.”
“I like that I am making a difference in people's lives.”
“As a working parent, finding a job that offers flexibility and work life balance was essential. I feel valued as an employee and supported as a parent, which I never take for granted.
“We are a strong tight-knit family; we listen and help each other. We all have different strengths.”
“It feels good walking into the office.”
“I like flexibility with my schedule, I can exercise, I can make a doctor's appointment and work 40 hours Monday-Friday. “
We offer a high level of supervision and support, which includes both individual and group supervision. There is no on-call, night, or weekend expectation. It is important to us that there is a high quality of work happening, so clinical management will support you to ensure work/life balance and that the workload feels manageable.
An ideal candidate would enjoy having a direct helping role supporting adults to meet their goals. The candidate will be someone who likes problem solving, forming relationships, and meeting with diverse groups of people. There is documentation associated with the role, so an ability to remain organized is important.
Schedule: This is a 40 hour/week, hourly position.
Specific schedule to be discussed during interview.
Location: Position based in South Portland, ME and serving Cumberland County.
Qualifications:
High school diploma or equivalent with one year of relevant adult behavioral health work experience as an MHRT-1 required.
Associate's Degree in the field of mental health, psychology, or a related field (behavioral health or human services) or a combination of education and experience that qualifies the candidate to receive an MHRT-C certification preferred.
Certification: MHRT-C certification or (level A or B with a strategy to receive full certification)
Must have experience doing direct service with adults who struggle with mental health. Prefer casemanagement experience with adults who have serious and persistent mental illness and have a history of trauma, substance use, homelessness, poverty, chronic pain and serious health issues.
One year of experience required, two preferred.
Must be able to successfully pass a criminal background, child protective service check & sex offender check.
Must not be on the state or federal suspension and disbarment list.
Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, frequent typing and lift and carry material weighing up to 25 pounds.
Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area. This may include transportation of clients or driving to agency location to complete work.
A good driving record is required.
Benefits: Our benefits include but are not limited to:
(offered to full-time and part-time employees)
Generous paid time off accrual
9 paid holidays per calendar year and up to 3 floating holidays per calendar year
Excellent medical benefits at very reasonable cost
Dental and Vision insurance options
Agency paid basic life insurance and STD & LTD disability insurances
403(b) retirement with a generous agency match (all employees are eligible)
Tuition Reimbursement - offered once per year through an application process
The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.
To learn more about our benefits please visit, ********************************************************
Who we are…
The Opportunity Alliance is “Helping People Reach for a Brighter Future”.
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.
The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:
Mental Health & Wellness
Community Building
Family & Early Childhood Education
Economic Resources
____________________________________________________________
If you are viewing this posting on a third-party site, please visit our website at ********************************************************* to apply
.
Please submit a cover letter and resume along with your application.
Thank you!
$24 hourly Auto-Apply 60d+ ago
Adult Behavioral Health Coordinator/Case Manager
Catholic Charities Maine 3.6
Case manager job in Portland, ME
Make a Meaningful Impact - Join Our Behavioral Health Team!
Are you a compassionate CaseManager looking to make a real difference in the lives of adults navigating mental health or substance use challenges?
Catholic Charities Maine is hiring a full-time Adult Behavioral Health Care Coordinator/CaseManager to join our dynamic Behavioral Health Network in Portland, Maine . If you're ready to be part of a collaborative, mission-driven team dedicated to integrated, whole-person care-this is the opportunity for you!
Why Join Us?
At Catholic Charities Maine, you'll be part of an interdisciplinary team of psychiatrists, nurse care managers, clinicians, care coordinators, and peer support specialists. Together, we support adults with behavioral health and substance use needs-empowering them to reach their wellness goals through compassionate, coordinated care.
What You'll Do:
As a Behavioral Health Home Coordinator/CaseManager , you will:
Serve as a central point of coordination for members' behavioral and physical health services
Collaborate with clients, their natural supports, and community resources
Help individuals achieve optimal wellness through personalized, integrated care plans
What You Need:
A certification as a Mental Health Rehabilitation Technician/Community (MHRT/C) (or provisional MHRT/C)
Knowledge of local community resources
Comfort with electronic health records and standard computer applications
Valid driver's license and reliable transportation
What We Offer:
$4,000 Recruitment & Retention Bonus
$800 at hire, $1,200 after 6 months, $2,000 at 1 year (all contingent on good standing)
Option for a 4-day work week after orientation
Five (5) weeks of Earned Time in your first year , plus 6 paid holidays
100% employer-paid short- & long-term disability and life insurance
Comprehensive health plans (3 options), plus dental & vision insurance
401(k) with agency contribution
Mileage reimbursement
Annual training reimbursement
Wellness benefits (including up to $100 for wellness purchases and individual coaching)
10% Employee discounts on CCM childcare centers
Access to our Employee Assistance Program (EAP) and bereavement leave
Use of our Electronic Health Record (EHR) system
If you're passionate about improving lives and building stronger communities, Catholic Charities Maine is where your purpose meets opportunity.
Apply today! Resumes will be accepted until the position is filled.
This position requires a Mental Health Rehabilitation Certificate (MHRT-C) or MHRT provisional certification. A MHRT-1 does not qualify. If you hold a bachelor's degree in a related or unrelated field, you may be provisionally qualified. If you do not hold this certification and would like to, you can learn more about and apply for this certification at: *******************************************************************************************************************
Volunteer and Internship Opportunities are also available! See ********************************* for details or contact *************************
You may apply directly on our Career Center or send your resume and cover letter via email (************************), fax **************, or mail to Human Resources Office, Catholic Charities Maine P.O. Box 10660, Portland, ME 04104.
Catholic Charities Maine is a United Way and Affirmative Action/EOE/Minorities/Females/Veteran/Disabled Employer. Catholic Charities Maine participates in E-Verify. For more information on E-Verify, please go to: ***********************
$39k-46k yearly est. Auto-Apply 60d+ ago
Adult Case Manager
United Cerebral Palsy of Northeastern Me 4.3
Case manager job in Bangor, ME
Full-time Description
Full-time with benefits
UCP of Maine offers Adult CaseManagers:
$500 per year in Training Funds
Clinical Supervision for those interested in pursuing their LSW A supportive team competitive pay and benefits package
Competitive earned time and three floating holidays
401k matching
Administrative Support for non-billable tasks
Employer Eligibility for Public Service Loan Forgiveness
Flexibility
UCP offers all of this and much more. Apply today
UCP of Maine is looking for compassionate, responsible, organized, self-motivated professional who can work independently and as a member for a team The ACM is responsible for coordinating support services, facilitating team meetings, developing Person Centered Plans, advocating for consumers, encouraging self-advocacy and empowerment, and assisting individuals to be active participants in the community and expand upon their life experiences. The individual must have effective oral and written communication skills, be able to manage challenging situations, operate as part of a larger team, and understand the importance of their role and the impact on the lives of those they are serving. UCP offers a competitive benefits package, the possibility for quarterly billing incentives, mileage reimbursement, flexible schedule, routine supervision, supervision towards LSW (for interested applicants) and a close-knit supportive casemanagement team.
This is an office-based position in our Bangor office with flexibility to work from home once fully trained.
Requirements
QUALIFICATIONS
Ability to work 40 hours per week.
Valid State of Maine driver license, reliable transportation with proof of registration and insurance, and willingness to use own transportation for work.
Bachelor's degree from an accredited four (4) year institution of higher learning with a specialization in psychology, behavioral health, social work, special education, counseling, rehabilitation, nursing, or a closely related field.
OR
Bachelor's Degree from an accredited four (4) year institution of higher learning in an unrelated field and at least one (1) year of full-time equivalent relevant human services experience
Salary Description Starting Hourly wage $22.00
$22 hourly 60d+ ago
Adult Case Manager - Western Region
Waypoint Maine 4.1
Case manager job in Oxford, ME
Job Description
Waypoint has expanded to the Western Region of Maine, formerly known as The Progress Center.
Our department is growing! Enjoy a collaborative team-based approach with small caseloads? Waypoint is seeking a skilled, motivated, and highly organized professional to join our growing Adult CaseManagement team to provide services throughout the Western Maine area. CaseManagers provide support to adults with intellectual disabilities/autism and their families; serving as an advocate, ensuring choice and satisfaction with services, and monitoring the individual's health and safety. Our home office for Adult CaseManagement is located in our Oxford, Maine location; this is a hybrid remote position after successful onboarding.
About Waypoint:
Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, casemanagement and outpatient therapy services for adults and children, and residential and in-home supports for adults.
About the Role:
The CaseManager assists the individual and their team to identify needs and develop a plan of care, initiate referrals and monitor services, while working closely with the multi-disciplinary team. The CaseManager coordinates and advocates for services identified in the plan, monitors progress and evaluates the effectiveness of services.
Requirements
Qualifications:
· BA/BS in human services or closely related field or
· BA/BS in unrelated field + minimum 1 year experience in adult IDD services
· Knowledge of the system of care in Maine preferred
Requirements:
· Reliable vehicle with proper insurance
· Valid driver's license issued by state of residence with clean driving record
-Must be proficient in speaking, reading, and writing English with strong interpersonal and communication skills.
-Must be able to complete agency and state mandated training programs with proficiency.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
$23 hourly 23d ago
Adult Community Case Manager
Independence Association 3.7
Case manager job in Brunswick, ME
Full-time Description
Independence Association seeks a full-time casemanager to join our growing adult casemanagement team. As a casemanager, you will play a key role in assisting individuals with intellectual disabilities or autism, by accessing resources to assist them to live a full and inclusive life. You will do this by providing thorough assessments of strengths and needs, comprehensive planning of service needs, advocacy, outreach and resource coordination unique to every person served. You will work closely with both the individual and his or her identified support group, and be a leader in assisting individuals to develop a yearly Person Centered Plan to achieve their goals.
If you are looking for a meaningful and satisfying career, with an agency with outstanding longevity and commitment to our mission, please join us!
Quick synopsis:
Assess, plan, implement, and evaluate each client's needs
Create, implement, and oversee treatment plans
Assist client's in making well informed decisions and assist with learning self-advocacy
Educate and support each client
Timely, organized documentation
Other duties as needed/assigned
Requirements
• Bachelor's degree (required)
• Experience of 1 year working as an Adult CaseManager (required)
• Personable, self-directed, great written and oral communication skills, team player
• Comfortable advocating for individuals with various levels of disability in a variety of settings
• Travel required (must have valid driver's license)
Independence Association offers competitive pay; mileage reimbursement; medical/dental/vision benefits, life insurance; 401k (matching after one year); generous paid time off; paid trainings; bonus referral program PLUS clinical supervision for all pursuing a social work license, along with a reimbursement program for professional testing and licensing fees.
Independence Association is a non-profit that assists adults and children with disabilities in obtaining full and inclusive lives in their chosen communities. We believe that persons with disabilities, when given opportunities for individual choice, appropriate supports, and community involvement, can have full, rewarding lives as workers, students, artists, citizens, friends and neighbors.
Salary Description Salary
$30k-35k yearly est. 60d+ ago
Case Specialist I, STD
Sun Life of Canada 4.3
Case manager job in Portland, ME
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
The opportunity
Short-Term Disability insurance provides an income to employees who cannot work due to an illness or injury. As a Case Specialist, you will review claims for Short-Term Disability and decide if the person applying for benefits are eligible to receive them. Some claims are easy, some are more complex. But all claims give you the opportunity to interact and make a difference for our Clients daily.
How you will contribute
Review claim forms to make sure the person applying for benefits meets all the requirements to receive benefits, including their medical condition, the recommendations of their health care providers, and the details of the short-term disability contract.
Approve the benefits if the person meets all these requirements.
Process these claims in a timely manner with accuracy.
Serve our clients in a caring and empathetic manner, communicating clearly with them the decisions you make.
Reach out to employees, employers, health care providers, attorneys, and anyone else as needed to get the paperwork or information you need to make a decision.
Make sure all your claim decisions match the insurance contract and follow all laws, regulations, and procedures.
What you will bring with you
Passion for helping people, especially in times of need due to illness or injury.
Your desire and ability to provide superior service and build positive relationships.
Independent thinking and decision-making skills to support payment of benefits.
Your energy to thrive in a fast-paced environment.
Drive to continuously learn, build, and grow professionally.
The ability to adapts well to change and execute on new concepts.
Insurance claims experience is not a requirement.
Salary Range: $49,400 - $66,700
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Claims - Life & Disability
Posting End Date:
29/01/2026
$49.4k-66.7k yearly Auto-Apply 19d ago
Case Specialist I, STD
Sun Life Financial 4.6
Case manager job in Portland, ME
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
The opportunity
Short-Term Disability insurance provides an income to employees who cannot work due to an illness or injury. As a Case Specialist, you will review claims for Short-Term Disability and decide if the person applying for benefits are eligible to receive them. Some claims are easy, some are more complex. But all claims give you the opportunity to interact and make a difference for our Clients daily.
How you will contribute
* Review claim forms to make sure the person applying for benefits meets all the requirements to receive benefits, including their medical condition, the recommendations of their health care providers, and the details of the short-term disability contract.
* Approve the benefits if the person meets all these requirements.
* Process these claims in a timely manner with accuracy.
* Serve our clients in a caring and empathetic manner, communicating clearly with them the decisions you make.
* Reach out to employees, employers, health care providers, attorneys, and anyone else as needed to get the paperwork or information you need to make a decision.
* Make sure all your claim decisions match the insurance contract and follow all laws, regulations, and procedures.
What you will bring with you
* Passion for helping people, especially in times of need due to illness or injury.
* Your desire and ability to provide superior service and build positive relationships.
* Independent thinking and decision-making skills to support payment of benefits.
* Your energy to thrive in a fast-paced environment.
* Drive to continuously learn, build, and grow professionally.
* The ability to adapts well to change and execute on new concepts.
* Insurance claims experience is not a requirement.
Salary Range: $49,400 - $66,700
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Claims - Life & Disability
Posting End Date:
29/01/2026
$49.4k-66.7k yearly Auto-Apply 3d ago
Clinical Therapist-Infant Early Childhood Mental Health Consultant
Community Care Me 4.0
Case manager job in Portland, ME
Job Description
Are you a therapist who has experience working with young children? Work as an Infant Early Childhood Mental Health Consultant supporting the capacity of teachers, caregivers, and families to enhance the social-emotional health of children in childcare, school, and home settings. Engage in creative and collaborative prevention work within a strengths-based and relationship-focused framework. Extensive training and supervision are provided to learn this evidence-informed model. Work is almost exclusively conducted during daytime hours when centers and schools are open. Consultants will possess skills that include a knowledge of early childhood development, coupled with an understanding of family dynamics and relationship building on an individual/family, provider, and community level.
As an IECMH Consultant, you'll work directly with early educators, families, and community providers to:
✔ Promote young children's social-emotional development
✔ Reduce challenging behaviors before they escalate
✔ Strengthen adult resilience and capacity
✔ Foster trauma-informed, inclusive early learning environments
This is a licensed clinical role where your skills create meaningful change - with less paperwork and more relational impact.
Why Join Us?
Proven Model, Enhanced for Maine
ECE Consultation for ME continues the strong foundation of IECMHC and makes it even better tailored to Maine's communities and workforce.
Strong Team, Strong Support
You'll be part of a team that values reflective supervision, statewide training, and peer collaboration.
Less Paperwork, More Impact
Focus on relationships and consultation instead of traditional clinical documentation and paperwork.
Local Roots, Statewide Reach
You'll work within your county while contributing to Maine's statewide consultant network.
Minimum Qualifications: LCSW, LCPC, LMFT. LMSW-cc and/or LCPC-c can be considered, but due to this position being a consult role, supervised clinical hours to count toward independent licensure are not available. Candidates with a Master's Degree in Education or Early Childhood Education who hold a valid license as a teacher in the State of Maine and have relevant work experience/training, but do not have clinical licensure, may also be considered.
Salary for conditionally licensed ECCs and Master's Level Certified Teachers ranges from $66,000 to $70,200, based on experience.
Salary for independently licensed ECCs ranges from $68,250.00 to $72,450.00, based on experience.
Community Care offers community-based support and mental health services to individuals and families throughout Maine. Established in 1996, Care has grown to meet a wide range of social and clinical needs through its expanding continuum of programs and services, including an outpatient clinic, casemanagement, Early Childhood Consultation, visitation services, and treatment foster care. We are committed to excellence in service delivery, and we value strong cooperative efforts between community providers. Accredited nationally by the Council on Accreditation, we are recognized as a top-quality resource for promoting the health, well-being, and independence of individuals and families. We value our membership in Maine communities and work with our clients in a friendly atmosphere staffed by sensitive and highly skilled professionals.
Must be able to pass background checks including DMV, CPS, APS, and Criminal checks.
$68.3k-72.5k yearly 26d ago
Behavioral Health Professional (BHP) Portland Public Schools
Connections for Kids 3.4
Case manager job in South Portland, ME
Welcome to Connections for Kids! Connections For Kids is one of Maine's leading mental health agencies that believes in individualized, child and family centered care. For 26 years we have been creating better futures for children and families! Behavioral Health Professional (BHP)
Compensation: Up to $22/Hr Plus Excellent Benefits!
Schedule: Monday-Friday, School Day Hours
Location: Portland Public Schools
Status: Part Time (30 Hrs/Week)
Description:
Working as a Behavioral Health Professional (BHP) for School Based Section 28 you'll work one-on-one with a student who has a developmental disability. Our BHP's work right alongside their student in their classroom in partnership with a supervisor and school personnel to teach daily living skills, social skills and coping skills, and work on the goals in the student's individualized plan. At Connections for Kids you'll advance your career while making a lasting difference in the life of a child! These are 30-35 hour per week positions, Monday through Friday following the school year calendar, with time off for school vacation weeks. They also include a part time Extended School Year program for 5 weeks between July and August with scheduling flexibility during the summer months.
Qualifications:
* Have a completed high school diploma
* Are able willing to complete a criminal background check
* Possess a valid driver's license and proof of auto insurance,
Benefits: (Full Time)
* Medical,
* Dental,
* Vision,
* 11 paid holidays,
* Relaxed and casual work environment,
* Convenient school hours, Monday through Friday,
* Company issued Chromebook,
* Tuition reimbursement,
* Participation in the Public Service Student Loan Forgiveness Program,
* Discounted pet insurance,
* Discounts to a host of local businesses including an 18% discount for Verizon,
* A 403b plan with matched contributions after a year of employment,
* Short-term disability coverage,
* Complimentary long-term disability coverage and life insurance at no cost,
* Paid BHP certification, Safety Care training and First Aid/CPR!
* 34 paid days off in your first year and increases the longer you're with our team!
Connections for Kids is an Equal Opportunity Employer!
Job Type: Part-time
Pay: Up to $22.00 per hour
Expected hours: 30 per week
Benefits:
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Tuition reimbursement
* Vision insurance
Schedule:
* Day shift
* Monday to Friday
Education:
* High school or equivalent (Required)
License/Certification:
* Driver's License (Required)
Work Location: In person
Qualifications:
* Have a completed high school diploma
* Are able willing to complete a criminal background check
* Possess a valid driver's license and proof of auto insurance,
Work Location: In person
$22 hourly 60d+ ago
Elementary School Guidance Counselor
Regional School Unit 40
Case manager job in Maine
Elementary School Teaching/School Counselor
Prescott Memorial School, a PreK-6 school of approximately 100 students in Washington, Maine is seeking an elementary school counselor, part-time (2.5 days a week). The ideal candidate will provide services that support the academic, social, and emotional development to ensure student success. The counselor works collaboratively and closely with administation, staff, students and families to support and promote the well-being and success of all students as well as foster a positive school climate. Experience working with students in small groups and/or one on one is preferred.
Applicants must possess or be in the process of obtaining their Guidance Counselor 075 Certification.
$29k-41k yearly est. 60d+ ago
Guidance Counselor - 20% - Swan\'s Island School
AOS-91
Case manager job in Maine
Student Support Services/Guidance Counselor
Date Available: 08/29/2016
Swan's Island School
Opening - Reposting
Guidance Counselor - 20%
Apply online using AppliTrack at ************************** Please note, only complete and submitted AppliTrack applications will be reviewed for interview consideration. A complete application consists of the AppliTrack application, a cover letter & resume, copy of transcripts and three current letters of recommendation.
Please direct questions to:
Crystal DaCraca, Principal
Swan's Island School
Accepting applications until suitable candidate is found.
E.O.E.
$29k-41k yearly est. 60d+ ago
Case Manager-$1000 Sign on Bonus
Uplift 4.4
Case manager job in Gardiner, ME
Full-time Description
### Join the 3Rivers (Formerly Uplift, Inc) Family as a CaseManager!
**About Us: **
At 3Rivers (formerly Uplift, Inc), we're dedicated to fostering a diverse and inclusive environment where everyone is valued. As an equal opportunity employer, we celebrate the unique backgrounds and experiences of our team members. If you're passionate about supporting individuals and share our enthusiasm for making a difference, you'll find a fulfilling career with us.
**Who You Are: **
Are you a compassionate and driven individual looking to empower adults with developmental disabilities? If so, we want you on our team!
**Position Overview: **
We're currently hiring a **CaseManager** to play a vital role in enhancing the independence, well-being, and happiness of the individuals we serve. In this position, you'll receive comprehensive training to thrive in this rewarding field.
**Key Responsibilities: **
- Deliver personalized casemanagement services, including the development and implementation of Individual Support Plans (ISP) and Person-Centered Plans (PCP).
- Coordinate essential services such as medical, dental, mental health, housing, and community integration.
- Ensure compliance with federal and state regulations and uphold Uplift's policies and procedures.
- Maintain precise records, including Initial Assessments, PCPs, ISPs, and communication documentation.
- Foster collaborative relationships with families, agencies, and involved parties.
- Participate actively in agency meetings, training sessions, and goal planning for the casemanagement program.
- Represent Uplift positively within the community and stay informed about developments in the field.
**What We Offer: **
- Starting pay $22.50. *Pay commensurate with experience*.
-$1,000 sign on bonus. This will be payable in two payments, half at 90 days of service and the remainder at 6 months of service.
- **Comprehensive Benefits: **
- Health, Dental, and Vision Insurance
- Paid Time Off
- 13 Paid Holidays
- 401(k) Retirement Plan
- Life and Disability Insurance
- Tuition Reimbursement
- Mileage Reimbursement
**Ready to Make a Difference? **
If you're committed to supporting the dreams and growth of others, we invite you to apply and become part of the Uplift family.
**Apply Today! **
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, genetics, disability, age, or veteran status.
Keywords: Home Care, Maine Care, Intellectual and Developmental Disabilities, Community CaseManagement, IDD, Job Fair, social services, LSW, mental health, bachelor's psychology, human services, psychology, MSW, Criminal Justice, Adults, Disabilities
Requirements
- Bachelor's degree (required) in a related field.
- Strong reading and writing skills.
- Valid and insurable Maine driver's license and reliable transportation.
- 1 year of relevant experience, with 3 years of experience working with individuals with developmental disabilities preferred.
-Experience with Evergreen and Therap preferred
Salary Description $22.50 per hour
$22.5 hourly 60d+ ago
Adult Behavioral Health Coordinator/Case Manager
Catholic Charities Maine 3.6
Case manager job in Portland, ME
Make a Meaningful Impact - Join Our Behavioral Health Team!
Are you a compassionate CaseManager looking to make a real difference in the lives of adults navigating mental health or substance use challenges?
Catholic Charities Maine is hiring a full-time Adult Behavioral Health Care Coordinator/CaseManager to join our dynamic Behavioral Health Network in Portland, Maine. If you're ready to be part of a collaborative, mission-driven team dedicated to integrated, whole-person care-this is the opportunity for you!
Why Join Us?
At Catholic Charities Maine, you'll be part of an interdisciplinary team of psychiatrists, nurse care managers, clinicians, care coordinators, and peer support specialists. Together, we support adults with behavioral health and substance use needs-empowering them to reach their wellness goals through compassionate, coordinated care.
What You'll Do:
As a Behavioral Health Home Coordinator/CaseManager, you will:
Serve as a central point of coordination for members' behavioral and physical health services
Collaborate with clients, their natural supports, and community resources
Help individuals achieve optimal wellness through personalized, integrated care plans
What You Need:
A certification as a Mental Health Rehabilitation Technician/Community (MHRT/C) (or provisional MHRT/C)
Knowledge of local community resources
Comfort with electronic health records and standard computer applications
Valid driver's license and reliable transportation
What We Offer:
$4,000 Recruitment & Retention Bonus
$800 at hire, $1,200 after 6 months, $2,000 at 1 year (all contingent on good standing)
Option for a 4-day work week after orientation
Five (5) weeks of Earned Time in your first year, plus 6 paid holidays
100% employer-paid short- & long-term disability and life insurance
Comprehensive health plans (3 options), plus dental & vision insurance
401(k) with agency contribution
Mileage reimbursement
Annual training reimbursement
Wellness benefits (including up to $100 for wellness purchases and individual coaching)
10% Employee discounts on CCM childcare centers
Access to our Employee Assistance Program (EAP) and bereavement leave
Use of our Electronic Health Record (EHR) system
If you're passionate about improving lives and building stronger communities, Catholic Charities Maine is where your purpose meets opportunity.
Apply today! Resumes will be accepted until the position is filled.
This position requires a Mental Health Rehabilitation Certificate (MHRT-C) or MHRT provisional certification. A MHRT-1 does not qualify. If you hold a bachelor's degree in a related or unrelated field, you may be provisionally qualified. If you do not hold this certification and would like to, you can learn more about and apply for this certification at:
*******************************************************************************************************************
Volunteer and Internship Opportunities are also available! See ********************************* for details or contact *************************
You may apply directly on our Career Center or send your resume and cover letter via email (************************), fax **************, or mail to Human Resources Office, Catholic Charities Maine P.O. Box 10660, Portland, ME 04104.
Catholic Charities Maine is a United Way and Affirmative Action/EOE/Minorities/Females/Veteran/Disabled Employer. Catholic Charities Maine participates in E-Verify. For more information on E-Verify, please go to: ***********************
$39k-46k yearly est. Auto-Apply 60d+ ago
Case Manager - Homeless Youth Services - full time
Opportunityalliance 3.9
Case manager job in Portland, ME
CaseManager
Homeless Youth Services
The Opportunity Alliance is seeking a CaseManager to join the team in our Homeless Youth Services (HYS) program.
The primary goal of Homeless Youth Services (HYS) is to ensure that youth are stably housed. HYS provides casemanagement to youth who are at risk of homelessness or are literally homeless. This program serves youth who are between the ages of six and twenty-one and reside in York or Cumberland county. This intensive casemanagement service seeks to support and stabilize the entire family, caregivers and siblings included, to promote safety and security through connection to housing and other basic needs.
Homeless Youth CaseManagers:
Provide intensive casemanagement services to youth and/or families in York and Cumberland counties who are experiencing or at risk of experiencing homelessness
Support youth and/or families in finding and obtaining stable housing while promoting safety and security
Link youth and/or families to services and resources which meet their basic needs to support and stabilize the whole family
Participate in program initiatives
Attend team meetings
Coordinate service teams for each youth and or/family, and complete documentation in a timely fashion.
Schedule: Full-time, 40 hours/week position. Position requires a flexible work week including evenings.
Location: Based out of our South Portland office. This position supports Cumberland and York Counties.
Qualifications:
Bachelor's Degree in Social work or related field required.
LSW preferred.
At least one year of relevant experience working in human services with families and children who have experienced mental health issues/trauma, substance use disorder and/or poverty required
Direct experience volunteering and or working with and for young people in advocacy, youth development, youth leadership and direct social services preferred.
Ability to respond to crisis situations in the moment required.
Ability to work independently and collaboratively required.
Excellent organizational skills required.
Ability to be flexible regarding scheduling, required.
Demonstrated computer proficiency regarding data entry and recording.
Must be able to meet physical requirements associated with family visitation, e.g. climb stairs, etc
Computer proficiency with Microsoft Office and email is required.
Contracts that have Rider D: Must be able to successfully pass a criminal background, child protective service check & sex offender check.
Must not be on the state or federal suspension and disbarment list.
Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and frequently lift and carry small children or material weighing up to 25 pounds.
Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area. This may include transportation of clients or driving to agency location to complete work. A good driving record is required.
Benefits: Our benefits include but are not limited to:
(offered to full-time and part-time employees)
Generous paid time off accrual
9 paid holidays per calendar year and up to 3 floating holidays per calendar year
Excellent medical benefits at very reasonable cost
Dental and Vision insurance options
Agency paid basic life insurance and STD & LTD disability insurances
403(b) retirement with a generous agency match (all employees are eligible)
Tuition Reimbursement - offered once per year through an application process
The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.
To learn more about our benefits please visit, ********************************************************
Who we are…
The Opportunity Alliance is “Helping People Reach for a Brighter Future”.
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.
The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:
Mental Health & Wellness
Community Building
Family & Early Childhood Education
Economic Resources
____________________________________________________________
If you are viewing this posting on a third-party site, please visit our website at ********************************************************* to apply
.
Please submit a cover letter and resume along with your application.
Thank you!
$43k-52k yearly est. Auto-Apply 28d ago
Adult Case Manager - Western Region
Waypoint Maine 4.1
Case manager job in Oxford, ME
Waypoint has expanded to the Western Region of Maine, formerly known as The Progress Center.
Our department is growing! Enjoy a collaborative team-based approach with small caseloads? Waypoint is seeking a skilled, motivated, and highly organized professional to join our growing Adult CaseManagement team to provide services throughout the Western Maine area. CaseManagers provide support to adults with intellectual disabilities/autism and their families; serving as an advocate, ensuring choice and satisfaction with services, and monitoring the individual's health and safety. Our home office for Adult CaseManagement is located in our Oxford, Maine location; this is a hybrid remote position after successful onboarding.
About Waypoint:
Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, casemanagement and outpatient therapy services for adults and children, and residential and in-home supports for adults.
About the Role:
The CaseManager assists the individual and their team to identify needs and develop a plan of care, initiate referrals and monitor services, while working closely with the multi-disciplinary team. The CaseManager coordinates and advocates for services identified in the plan, monitors progress and evaluates the effectiveness of services.
Requirements
Qualifications:
· BA/BS in human services or closely related field or
· BA/BS in unrelated field + minimum 1 year experience in adult IDD services
· Knowledge of the system of care in Maine preferred
Requirements:
· Reliable vehicle with proper insurance
· Valid driver's license issued by state of residence with clean driving record
-Must be proficient in speaking, reading, and writing English with strong interpersonal and communication skills.
-Must be able to complete agency and state mandated training programs with proficiency.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
$23 hourly Auto-Apply 53d ago
Case Specialist I, STD
Sun Life of Canada 4.3
Case manager job in Portland, ME
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
The opportunity
Short-Term Disability insurance provides an income to employees who cannot work due to an illness or injury. As a Case Specialist, you will review claims for Short-Term Disability and decide if the person applying for benefits are eligible to receive them. Some claims are easy, some are more complex. But all claims give you the opportunity to interact and make a difference for our Clients daily.
How you will contribute
Review claim forms to make sure the person applying for benefits meets all the requirements to receive benefits, including their medical condition, the recommendations of their health care providers, and the details of the short-term disability contract.
Approve the benefits if the person meets all these requirements.
Process these claims in a timely manner with accuracy.
Serve our clients in a caring and empathetic manner, communicating clearly with them the decisions you make.
Reach out to employees, employers, health care providers, attorneys, and anyone else as needed to get the paperwork or information you need to make a decision.
Make sure all your claim decisions match the insurance contract and follow all laws, regulations, and procedures.
What you will bring with you
Passion for helping people, especially in times of need due to illness or injury.
Your desire and ability to provide superior service and build positive relationships.
Independent thinking and decision-making skills to support payment of benefits.
Your energy to thrive in a fast-paced environment.
Drive to continuously learn, build, and grow professionally.
The ability to adapts well to change and execute on new concepts.
Insurance claims experience is not a requirement.
Salary Range: $49,400 - $66,700
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Claims - Life & Disability
Posting End Date:
29/01/2026