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Case manager jobs in Miami, FL - 497 jobs

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Case Manager
Medical Case Manager
Housing Case Manager
Licensed Professional Counselor
Residential Case Manager
Child Life Specialist
Behavioral Therapist
Family Case Manager
Case Management Assistant
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Mental Health Consultant
  • Licensed Professional Counselor

    Headway 4.0company rating

    Case manager job in Miami, FL

    " Licensed Professional Counselor (LPC) Wage: Between $120-$131 an hour Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance: Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. "
    $50k-85k yearly est. 12d ago
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  • Child Life Specialist

    Nicklaus Children's Health System 3.9company rating

    Case manager job in Miami, FL

    *Bonus available for qualified candidates Works under the supervision of leadership and Child Life team to assist the child and/or family in their adjustment to hospital, diagnosis, and/or treatment plan by providing pre/post procedural/surgical teachings, emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and medical play to enhance understanding. Collaborates as a member of the interdisciplinary team to develop and administer an individualized plan of care, adhering to the professional standards of practice of the Association of Child Life Professionals. Job Specific Duties Assists the patient/family in their adjustment to the hospital, diagnosis, and/or treatment plan. Provides educational interventions using developmentally appropriate explanations. Offers emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and engages in medical play to enhance patient understanding. Provides Child Life assessments and normalizes the hospital environment for patients and families. Covers caseload thoroughly and prioritizes patients based on the Association of Child Life Professional's guidelines for the standard of care; plans & organizes daily routine; meets deadlines for assigned projects. Develops a productive work environment that incorporates volunteers into daily programming through delegating, valuing input, empowering, and providing feedback. Establishes and maintains a healthy, balanced, and therapeutic relationship with the patient and family within the integrated healthcare system based on their needs. Identifies & addresses the learning needs for patients/families; identifies inhibitors to learning process & readiness to learn; adjusts teaching strategies based on age, ethnic & gender issues. Interacts in a cooperative manner within the healthcare team to support and contribute to the shared patient/family focused care goals through professional communications techniques. Utilizes a clinical decision-making process and critical thinking to effectively deliver patient care with all healthcare providers across the continuum of care. Utilizes clinical decision making processes to achieve desired patient/family outcomes. Conducts formal and informal developmental assessments of psychosocial needs of patients and families within 24 hours of consult. Serves as backup preceptor for practicum students and intern students once hours set by the Association of Child Life Professionals and competencies are met. Serves as unit preceptor for new hires within the Child Life department if competencies are met. Provides support and collaborates professionally with Child Life Activity Assistants. Minimum Job Requirements Bachelor's Degree in Child Life, Child Development, Early Childhood Education, or related field CCLS - Certified ChildLife Specialist required within 1 year of hire American Heart Association AED - maintain active and in good standing throughout employment Completion of Child Life internship following the Association of Child Life Professionals current standards (if candidate has validated Certification from the ACLP, then this requirement will be waived) Knowledge, Skills, and Abilities General skills to resolve problems requiring the use of child developmental theory, professional child life principles and experience- based knowledge. Basic knowledge of procedures, illnesses, injuries, and other related events on a nursing unit. Able to demonstrate the knowledge and skill necessary to provide appropriate care to the age of the patients served on their assigned unit. Ability to assess, plan, implement and evaluate when delivering Child Life services. Well-developed writing skills, and excellent communication skills including conflict resolution to effectively work as a team member.
    $44k-80k yearly est. 2d ago
  • Licensed Behavioral Therapist( LCSW,LMHC)Bilingual

    Banyan Health Systems 3.7company rating

    Case manager job in Lauderdale Lakes, FL

    Summary of Responsibilities A Behavioral Health Practitioner (BHP) works under the direction and supervision of a Clinical Manager, providing community-based behavioral health services to individuals with psychiatric illness, substance use issues and/or co-occurring disorders. The BHP must be open and willing to work with culturally and gender diverse groups and individuals to facilitate goals of self-efficacy. This position requires a high degree of self-initiative and motivation. The schedule is flexible, as determined by the person served' s needs and may include early morning, evening or weekend appointments. The position may involve services provided in the designated BHS clinic, driving to persons served homes or various locations within the community where services are provided (if services are offered on-site according to the program and funding source.) It may include telehealth services utilizing both audio and visual communication with individuals. BHPs provide individual, family and group counseling, crisis intervention, conflict resolution, initial assessments to determine level of care, treatment planning, case presentations, presenting psychoeducational information to individuals regarding diagnosis, symptoms, medications, relapse prevention and safety planning. The BHP provides services to both children and adults. The position also includes participating in multidisciplinary case conferences and supervision, treatment plan reviews, developing aftercare treatment and all required documentation utilizing Collaborative Documentation. Essential Duties and Responsibilities •Primary focus is on providing comprehensive clinical services and therapy which includes biopsychosocial assessments, screening and placement for level of care, diagnosis, individual psychotherapy, group therapy, family therapy, brief interventions utilizing evidence-based care and tools and educational counseling services to a caseload of person's served consisting of adults and children. •Community- based mental health services which includes services in the persons served home, school or community location in addition to office and telehealth clinical services. •BHP Licensed Psychotherapists are expected to complete the Certificate of Professional Initiating Involuntary Examination form for any individual meeting Baker Act criteria in their presence. •BHPs and mandatory providers are expected to adhere to all Florida mandatory reporting laws in addition to but not limited to child abuse and elderly abuse. •Complete all required documentation utilizing Collaborative Documentation and all agency formats/standards •Maintain on-going relationships with community agencies and function as a liaison with identified individuals/organizations •Participate in community education/activities program presentations as required JOB DESCRIPTION •Participate in on-going improvement and utilization review activities as well as BHS scheduled training, meetings, and clinical supervision sessions •Adhere to training requirements of BHS •Utilize the current data/clinical computer program (Electronic Health Records System) necessary to perform billing and clinical documentation •Provide services that are medically/clinically necessary •Continually assess for potential risk of crisis, suicide, self-harm and/or homicide. •Collaborate with individual on a clinically appropriate safety plan •Collaborates with other providers on the person's served integrated team other treatment team members regarding person's served progress and needs. •Prepare and works with the person served in transition/discharge planning and relapse prevention •Follow instructions regarding limitation for services brought by utilization management (UM Department) •Adhere to the high standards of health care ethics and quality within this professional field, strictly following agency rules and protocols as well as established regulations. •Attend and participate in supervision sessions as scheduled; applying evidenced-based practices that are embraced by BHS Behavioral Health Practice Guidelines. •Always maintain professionalism, including professional behavior and attire •Meet all deadlines including but not limited to schedules, documentation and timesheets •Performs with excellent people skills by offering requested information, orientation and/or support to the person served in a caring and respectful attitude. •Adhere to all BHS incident reporting and policies. Qualification Required for BHP Level 1 Licensed Practitioner of the Healing Arts or BHP Licensed includes any of the following: 1.Marriage and family therapists licensed in accordance with Chapter 491, F.S. 2.Clinical social workers licensed in accordance with Chapter 491, F.S 3.Mental health counselors, licensed in accordance with Chapter 491, F.S. 4.Psychologists licensed in accordance with Chapter 490, F.S. SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: Ability to read, write and speak in English. Bi-lingual candidates are preferred/helpful. Must be able to read and comprehend simple instructions, short correspondence, and memorandums. Agility to effectively communicate information both orally and written on one-to-one and small group situations to person's served and other employees. Job Type: Full-time Pay: $80,000.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Work Location: In person
    $80k yearly 2d ago
  • Case Manager

    Camillus House 3.5company rating

    Case manager job in Miami, FL

    Who We Are At Camillus House, we are driven by our mission to serve individuals experiencing homelessness and poverty in South Florida. Guided by the teachings of St. John of God, we offer comprehensive services-including housing, healthcare, behavioral health treatment, and supportive programs-designed to restore dignity, hope, and independence. Our core values-Hospitality, Respect, Quality, Spirituality, Responsibility-are at the heart of everything we do. Who You Are You are a compassionate, resourceful, and client-centered professional with experience supporting individuals facing complex challenges, including homelessness, mental health conditions, and substance use disorders. You excel at building trust, navigating systems of care, and coordinating services in a culturally sensitive and trauma-informed manner. You thrive in collaborative, multidisciplinary environments and balance empathy with accountability, ensuring clients are empowered to achieve their housing, income, and wellness goals. What You'll Do As a Case Manager, you will provide intensive case management and supportive services to guests in our residential treatment program who have co-occurring disorders and are experiencing homelessness. You will work closely with clients to identify barriers, connect them to resources, and help them move toward self-sufficiency. Responsibilities include: Client Engagement & Assessment: Conduct comprehensive assessments to identify barriers to self-sufficiency and establish individualized service plans with measurable housing, income, and wellness goals. Service Coordination & Advocacy: Make referrals, coordinate care, and advocate with internal teams and external service providers to ensure clients receive timely, appropriate support. Ongoing Case Management: Meet regularly with clients to review progress, address challenges, and adjust service plans as needed. Collaboration: Participate in case conferences, multidisciplinary staffing, and interagency meetings to promote coordinated care and successful client placement. Documentation & Compliance: Maintain accurate and timely documentation in client files and databases (including HMIS), ensuring adherence to agency policies, contractual requirements, and confidentiality standards. Crisis Intervention: Respond promptly to urgent client needs and provide follow-up support. Community Engagement: Build and maintain relationships with community partners to expand available resources for clients. Other Duties: Support special projects, attend staff meetings, and assist as needed to fulfill departmental and organizational goals. Requirements What You'll Bring Education: Bachelor's degree in Social Work, Psychology, Human Services, or related field (equivalent experience may be considered). Experience: At least 2 years of case management, behavioral health, or social services experience, preferably with individuals experiencing homelessness and/or co-occurring disorders. Skills & Abilities: Strong organizational skills with the ability to manage multiple priorities. Excellent interpersonal and communication skills, both written and verbal. Cultural sensitivity and the ability to work effectively with diverse and vulnerable populations. Proficiency in Microsoft Office (Word, Excel) and data entry systems; HMIS experience preferred. Ability to work independently and collaboratively within a team. Demonstrated crisis management and problem-solving skills. Requirements: Valid Florida Driver's License with clean driving record. Successful completion of toxicology screening, Level II background check, and OIG reference check. Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed. Bilingual (English/Spanish or English/Creole) preferred. Physical & Work Environment Requirements Physical: Ability to stand, walk, bend, and lift up to 25 lbs.; may require occasional cleaning or physical activity to assist clients. Work Environment: Noise levels range from low to moderate; position is based on-site and not eligible for remote work. What We Offer Comprehensive Medical Plans (PPO & HMO options) Dental & Vision Insurance GAP Insurance (fully paid by employer) Employer-paid Short-Term & Long-Term Disability Employer-paid Life Insurance Voluntary Life & AD&D, Accident, and Critical Illness Insurance Long-Term Care Insurance Proactive Health Management Plan (PHMP) Wellness Program Employee Assistance Program (EAP) - Confidential personal and work-life support Pet Insurance (Nationwide) Paid Vacation & Sick Time Paid Federal & Floating Holidays Equal Opportunity Employer Equal Opportunity Employer Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to fostering a diverse and inclusive environment, where every team member feels valued and respected.
    $28k-33k yearly est. 39d ago
  • Personal Injury Case Manager

    The Morgan Law Group, P.A 4.9company rating

    Case manager job in Miami, FL

    Job Description We are seeking an experienced Personal Injury Case Manager to manage personal injury cases from claim initiation through settlement, reductions, disbursement, and final case closure. This role serves as the primary point of contact for clients, insurance carriers, medical providers, lienholders, and attorneys, ensuring each case is handled efficiently, accurately, and with exceptional client service. The ideal candidate is highly organized, client-focused, and comfortable managing cases independently while collaborating closely with attorneys and internal teams. Responsibilities: Claim Initiation & Case Setup Initiate insurance claims by contacting carriers and obtaining claim numbers. Request accident reports and supporting documentation. Set up and maintain case files in the case management system, ensuring accuracy and completeness. Document all communications with clients, insurance carriers, medical providers, and lienholders. Client & Medical Treatment Coordination Serve as the primary point of contact for clients throughout the case lifecycle. Coordinate medical treatment and assist clients with scheduling and provider communication. Track treatment progress and maintain consistent documentation. Provide regular updates and manage client expectations. Medical Records & Billing Management Request, gather, and organize medical records and billing statements. Follow up on outstanding records, bills, and documentation. Ensure all treatment and billing information is accurately reflected in the case file. Demand Preparation & Case Progression Prepare comprehensive, case-specific demand letters for settlement negotiations. Collaborate with attorneys to ensure demands are complete and timely. Monitor case progression and escalate issues as needed to meet internal service standards. Maintain accurate and timely case updates in the case management system. Settlement Review & Reductions Review settlement files promptly upon resolution. Confirm medical treatment and property damage matters are finalized. Identify outstanding balances and lienholders. Request and negotiate reductions with medical providers and insurance lienholders, including Medicare, Medicaid, ERISA plans, and private carriers. Obtain and document written confirmation of negotiated reductions. Client Communication & Settlement Explanation Keep clients informed throughout the settlement and reduction process. Review finalized reductions and estimated net recovery with clients after attorney approval. Respond to client inquiries professionally and promptly. Finalization & Case Closure Prepare detailed closing statements outlining settlement funds, fees, costs, reductions, and client disbursement. Coordinate execution of settlement documents and releases. Arrange final payments to medical providers and lienholders. Ensure all final documentation is uploaded and cases are closed in the case management system. Send post-case Google review requests to clients. Qualifications: Prior experience as a Personal Injury Case Manager or similar pre-litigation role. Preferred but not required: Strong knowledge of personal injury claims, medical treatment coordination, and settlements. Experience negotiating medical bills and lien reductions. Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Ability to manage a high-volume caseload independently. Proficiency with case management systems and Microsoft Office. About Company The Morgan Law Group handles all types of property damage insurance claims, business litigation disputes, and personal injury matters. We believe that our employees are our greatest asset and have worked diligently to create a professional, diverse work environment that not only challenges our attorneys and staff to perform at the highest levels but also allows them to develop their careers to the fullest.
    $39k-48k yearly est. 11d ago
  • Lead Case Manager - Office Coordinator

    Quintairos, Prieto, Wood and Boyer 4.6company rating

    Case manager job in Fort Lauderdale, FL

    At Quintairos, Prieto, Wood & Boyer, P.A. (QPWB), success starts with people. As the nation's largest minority & women-owned law firm, we cultivate a culture where employees feel valued, empowered, and inspired to grow. We are seeking a highly organized and proactive Lead Case Manager to join our Fort Lauderdale office, serving as a hybrid Office Manager, Paralegal, and Personal Assistant to support our Workers' Compensation Defense practice. This full-time position is ideal for a dynamic professional who can balance case management, team coordination, marketing, and some paralegal work. Why Join Us? ✅ Multi-Faceted Leadership Role: This role combines case management, office administration, and paralegal responsibilities, allowing for a diverse and engaging work experience. ✅ Collaborative & Inclusive Culture: Our firm thrives on teamwork, organization, and client relations. You will be the central point of communication, ensuring that tasks, deadlines, and firm initiatives stay on track. ✅ Competitive Compensation & Benefits: We recognize and reward your leadership, coordination, and legal expertise with a market-competitive salary and a comprehensive benefits package. Your Role: Lead Case Manager & Office Coordinator As a Lead Case Manager, you will play a critical role in supporting the Workers' Compensation Defense practice by managing operations, marketing coordination, team productivity, and legal casework. Your responsibilities include: 🔹 Team Coordination & Office Management: Keeping team members on track with their tasks and deadlines, ensuring smooth workflow and productivity. 🔹 Marketing & Client Relations: Managing marketing initiatives, maintaining the marketing calendar, and building rapport with clients. 🔹 Case & Data Management: Tracking case progress, maintaining statistics, and organizing reports using Excel. 🔹 Firmwide Communication: Keeping up with contact and coordination across all Workers' Compensation offices within the firm. 🔹 Paralegal & Legal Support: Assisting with pleadings, case conferences, invoicing, and legal documentation. What You Bring To excel in this role, you should have: ✔️ Experience: 5+ years of experience in legal administration, paralegal work, or office management in a Workers' Compensation, Insurance Defense, or Civil Litigation setting. Experience managing tasks, team workflows, and firm marketing efforts preferred. ✔️ Leadership & Organizational Skills: Ability to prioritize, multitask, and keep attorneys and legal assistants on track. Strong marketing, client communication, and relationship-building abilities. ✔️ Legal Knowledge & Technical Proficiency: Experience in drafting pleadings, managing invoices, and organizing case files. Proficiency in Microsoft Office Suite (especially Excel), case management software, and legal document systems. ✔️ Education & Certification: Bachelor's degree, Paralegal Certificate, or equivalent experience in a legal setting preferred. What We Offer 💼 Competitive Salary: Based on experience, leadership, and contributions. 📌 Comprehensive Benefits: Medical, dental, and vision insurance to support your health and well-being. 401(k) retirement savings plan with employer match. Generous PTO for work-life balance. 🚀 Professional Growth: Access to mentorship, leadership training, and career development resources. 🎉 Firm Perks & Events: Corporate discount programs, firm-sponsored events, and more. Why QPWB? At QPWB, we are more than just a law firm-we are a community of professionals dedicated to excellence, innovation, and making an impact. We celebrate diversity, nurture talent, and treat every team member with respect. Are you ready to take on a leadership role that blends case management, office coordination, and paralegal expertise? Apply today and become part of the QPWB family! Confidentially meet with your QPWB recruiter here: Meet Your Recruiter
    $34k-49k yearly est. Auto-Apply 60d+ ago
  • Medical Case Manager - Workers' Compensation

    Forzacare

    Case manager job in Miami, FL

    Job Description ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. Job Posted by ApplicantPro
    $27k-49k yearly est. 14d ago
  • SNAP- Case Manager

    Center for Family 4.0company rating

    Case manager job in Miami Gardens, FL

    Job Description Cherishing Our Children Since 1977 Helping children and families help themselves to live a better life and build a stronger community. The Center for Family and Child Enrichment (CFCE) is dedicated to help children and their families by providing the right services and solutions based on individual needs. CFCE is constantly evolving to better support our community. As a Stop Now & Plan (SNAP) Case Manager, you will be responsible for the day-to-day case management of SNAP boys and girls which includes completing intake assessments, following up on referrals and scheduling of intake appointments and monitoring youth and family's progress. Why join CFCE: Great benefits package, including a Zero (0) cost out of pocket medical plan, 13 Paid Holidays and a competitive Paid Time Off Package Making an invaluable impact in your community Growth and professional development opportunities available Qualify for Public Service Loan Forgiveness We are a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code Some of the Functions Include: Facilitates SNAP curriculum with the fidelity of the model Liaises with relevant community agencies to include schools, community-based agencies and Police Departments to enhance outreach Complete data reporting requirements to all relevant systems in a timely manner including NETMIS, JJIS, Dropbox and ASEBA Ensures weekly material are prepared and ready for SNAP groups including handouts manuals and all other required items Participates in pre-briefing and de-briefing meetings weekly with other SNAP team members Participates in weekly consultation calls with the Florida Network Facilitates SNAP in Schools curriculum in 13 week cycles as assigned Utilize a strength-based perspective to help youth and families strengthen and manage the quality of their lives by engaging the family, advocating on their behalf, initiating change agent activities, helping access supports in the community, teaching problem solving skills, modeling productive behaviors and assisting in the successful completion of youth and family development milestones Support the SNAP Coordinator with the organization of group arrangement as needed. Follow up on incoming referrals and schedules client for intake appointments and more. Minimum Education Bachelor's degree in Social Work or related field is required Minimum Experience 3-5 years of human service experience is required Experience with structured groups and parent education groups is preferred Community/agency liaison experience is desired Skills Needed Ability to balance competing priorities and make independent judgments and decisions Ability to communicate effectively both orally and in writing, including presentation skills Access to a well maintained vehicle, valid auto insurance, and a current valid Driver's License CFCE is a Drug Free Workplace and an Equal Opportunity Employer.
    $28k-34k yearly est. 2d ago
  • MEDICAL CASE MANAGER (Bilingual English - Spanish)

    Care Resource 3.8company rating

    Case manager job in Miami, FL

    Must have one year of experience with case management or working with the unserved population. Experience with HIV/ AIDs clients. Bachelors Degree required. The Medical Case Manager is responsible for coordinating the assessment and subsequent referrals/access to medical, dental, mental health/substance abuse care, pharmaceutical access, treatment education, and other services needed by Care Resource clients. They assist with signing individuals up for insurance under the Affordable Care Act's Insurance Exchanges for the State of Florida, provide education to potentially insured clients and utilize tools specifically designed to select the best coverage, based upon individual's current medical profile, including preferred providers, medications, co-pays, deductibles and premiums. ESSENTIAL JOB RESPONSIBILITIES Medical Caseload Management: Provide outreach and enrollment assistance activities and facilitates enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplaces, Medicaid, or the Children's Health Insurance Program. Interactions with clients that lead to improved client health. Create rapport with client interactions to help each progress in their medical treatment. Interview prospective clients to determine individual needs and eligibility for various medical or social services and enroll them into available community programs. Coordinate, support and follow up on medical treatments. Maintain an average annual active caseload assigned by the supervisor. Serve as a liaison, coordinator and/or advocate between various co-workers within the Case Management, Medical Care departments or other community medical or agency service providers to remove barriers to treatment/care for clients. Use knowledge of individual programs to conduct home visits, hospital visits and one visit with the State of Florida's contracted disease management firm to develop acuity level of care as needed. Coordinate with physicians for appropriate service mobilization. Discharge planning from hospitalizations that assist with coordinating post hospital care based upon client needs. Maintain organized systems of tracking client labs, medication, diagnostic testing, medical, therapy and hospital visits to help clients remain compliant with treatment and service plans; all with the goal of seeing clients progress toward improvements in their lives. Provide ongoing medication and treatment counseling through use of treatment adherence assessment tools. Treatment and Service Planning and Documentation: Ensure all documentation is timely, accurate, legible and clear. Develop comprehensive, individualized service plans or plans of care. Monitor clients to assess efficacy of treatment plans and reassess and adjust as necessary. Empower clients to participate in their treatment planning. Maintain treatment plans, progress notes and progress reviews in client records as specified in agency policy, program guidelines and performance standards. Input client information using electronic data entry according to agency and departmental guidelines. Maintain an accurate record on time sheet reflecting time spent in each program worked (e.g. Ryan White 75 hrs, Medicaid Waiver 5 hrs, ACA 10 hrs). Prepare necessary program reports and records as requested by the supervisor and/or manager. Coordinate with supervisor when necessary to meet unusual challenges. Manage Resources: Maintain comprehensive knowledge of community services to apply knowledge of services to individual client needs. Utilize knowledge of community programs to help clients understand the different types of medical, insurance and other programs offered under State and Federal Programs as required. Bill a minimum of six hours in an 8-hour day. Use program knowledge to provide clients with information about bill-coverage, services and procedures as required. Control, manage, and balance the monthly and annual budget stipulated by the State of Florida for each appropriate client. Support billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH and client records). Participate in staff training sessions within the timeframes specified and as required by the agency and the funding source. Community Involvement: Participate in agency developmental activities as requested. Other duties as assigned. Safety Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Documents patient's medications correctly, makes sure each patient knows which medicines to take when they are at home and encourages each patient to bring their up-to-date list of medicines every time they visit the doctor. Ensures each new client receives screening for their risk of suicide. Understands and appropriately acts upon assigned role in Emergency Code System Understands and performs assigned role in Agency Continuity of Operations Plan (COOP) JOB SPECIFICATIONS Education: Bachelor's Degree in a behavioral science field like Social Work, Nursing or Psychology is required. Training and Experience: Two years of related experience are required. One year of HIV/AIDS experience is required. HIV/AIDS 104, 500 & 501 and Case Management training provided by the State or County are required within 90 days of hire date. Licenses and/or certifications: Affordable Care Act Certified Application Counselor Certificate required annually. Case Management Medicaid Provider Certification is required. Medicaid PAC Waiver Provider. Must score 90% or better on position competencies within 90 days. Job Knowledge and Skills: Bilingual (English Spanish/ English-Creole) is preferred. Computer knowledge should include Microsoft Word and Excel. Good organizational and teamwork skills. Excellent communication, decision making and problem-solving skills. Ability to work with multicultural and diverse population is required. Contact Responsibility: The responsibility for internal and external contacts is frequent and important. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: constant sitting, walking, hearing, talking in person and talking on the phone. Occasional driving stretching/reaching and standing are required. Work usually is performed in an office setting. Sometimes, work is performed in client's homes, community agency settings and in hospitals. Other Participates in health center developmental activities as requested. Other duties as assigned. Own transportation required.
    $24k-33k yearly est. 38d ago
  • BEHAVIORAL HEALTH CONSULTANT OPS - 60932699

    State of Florida 4.3company rating

    Case manager job in Fort Lauderdale, FL

    Working Title: BEHAVIORAL HEALTH CONSULTANT OPS - 60932699 Pay Plan: Temp 60932699 Salary: $33.65 - $28.85 Total Compensation Estimator Tool description, review and revise if needed) ALL ADVERTISEMENTS MUST HAVE THE FOLLOWING STATEMENT ADDED: Successful completion of background screening will be required for this position. The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE (SOUTHEAST REGION) OFFICE. Anticipated vacancy This is a highly responsible and professional position that will serve as an OPS Behavioral Health Consultant within the SAMH Program Office. This position will collaborate with each section within the program office and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented. Specific Duties and Responsibilities include: The OPS Behavioral Health Consultant (BHC) will provide clinical expertise and assist with the identification of parents with behavioral health conditions in the child welfare system, with a concentrated focus on opioid use and other substance misuse disorders. The BHCs will consult and collaborate with Child Protective Investigators (CPls) and dependency case managers to build expertise with front line staff in the identification of behavioral health disorder(s), with specific focus on those with possible substance misuse disorders, improve engagement with families, and improve access to treatment, recovery supports, and resources. * Actively establish relationships with CPIs in co-located office space. * Educate CPIs and dependency case managers on the identification of behavioral health disorders with an emphasis on opioid use. * Support the investigative staff and dependency case managers in understanding the effects of the behavioral health issue on parent/caregiver behavior. Assist investigative staff and dependency case managers in understanding the signs and symptoms of opioid disorders and the best practices to engage and treat. * Educate CPIs and dependency case managers on the use of MAT. * Assist in the field and provide office consultation during pre- or post-commencement when there is an open investigation with a suspected or identified behavioral health need. * Actively demonstrate engagement techniques with the family when in the field with investigative staff. * Partner with the investigative staff to provide consultations to assist in identifying danger threats, adult functioning, parental protective capacities (diminished or present), and safety management services. * Maintain a working knowledge of community mental health and substance use providers. * Work collaboratively with community service providers and the ME to develop contacts, facilitate referrals, and assist investigative staff with engaging clients in recommended services and improving timely access to treatment. * Track the referrals and entry into treatment for parents with behavioral health disorders, especially with a substance misuse disorder. * Support investigators in mitigating behavioral issues and crises. * Participate in legal, multi-disciplinary, and any other meetings that will assist the investigative staff and families. * Deploy to communities affected by natural disasters within 24-48 hours of impact to represent the organization to promote and implement post-disaster services. * Other duties as indicated. Knowledge, Skills, and Abilities required for the position: * Knowledge of the child welfare system and motivational interviewing * Knowledge/understanding of the impact of substance use disorders and mental health conditions on parenting ability and child safety. * Strong writing skills as evidenced by an ability to draft reports or presentations. * Ability to identify the nature or problems associated with access to treatment services. * Ability to communicate effectively and to establish and maintain effective working relationships with others. * Ability to plan, organize, prioritize, and coordinate work assignments. * Ability to produce quality written products within short deadlines. * Ability to organize and prepare written data into logical and correct format. * Ability to maintain files. * Ability to prepare correspondence. * Ability to work independently. * Ability to utilize problem-solving techniques. * Ability to plan, organize and coordinate work assignments. * Ability to communicate effectively. * Ability to establish and maintain effective working relationships with others. * Knowledge of community resources. Minimum Qualifications: * Florida license in the areas of psychology, social work, mental health counseling, family and marriage therapy or registered intern, or master's level Certified Addiction Professional. * Three years of experience treating substance use disorders. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for Other Personal Services (OPS) employees features a highly competitive set of employee benefits including: * State Group Insurance coverage options (for OPS employees who are reasonably expected to work 30 hours or more per week on average), including health, life, dental, vision, and other supplemental insurance options. * Savings & Spending Accounts. * 401 (a) FICA Alternative Plan administered through VALIC * And more! For a more complete list of benefits, visit **************************** DCF EMPLOYMENT DISCLOSURES US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $28.9-33.7 hourly 17d ago
  • Case Assistant - Fort Lauderdale

    La Cava Jacobson & Goodis

    Case manager job in Fort Lauderdale, FL

    Case Assistant - Fort Lauderdale About The Firm La Cava Jacobson & Goodis, an AV Preeminent rated Florida Defense Firm, handles litigation and appeals in all Florida state and federal courts. With over 50 attorneys across 7 offices, we serve clients throughout the State of Florida. The attorneys of La Cava Jacobson & Goodis are committed to providing exceptional legal services, and they have the experience, resources, credentials, and credibility necessary to assist their clients in achieving their desired results. The Fort Lauderdale office of La Cava Jacobson & Goodis is currently seeking a Full time Case Assistant. As a Case Assistant, the successful candidate will work closely with the firm's Paralegal staff to provide clerical, administrative, and entry-level paralegal support to the assigned Practice Group. The ideal candidate demonstrates a desire to progress professionally to a Litigation Paralegal role. Primary Responsibilities Supports Paralegal team with conducting background investigations, requesting background reports, criminal search reports, and/or social media investigations. Supports Paralegal team with file management and organization tasks, including but not limited to, indexing file materials, organizing medical charts (tabbing and organizing), identifying and extracting key documents, and organizing other file materials. Supports Paralegal team with obtaining non-party records and non-party discovery. Case Assistant will prepare HIPAA Authorizations, Notices of Non-Party Production, Notices of Non-Objections, Notices of Compliance. Supports Paralegal team by updating Non-Party Discovery Indexes and Charts as well as updating Radiology Indexes and Charts. Supports Paralegal Team by conducting expert research including, obtaining prior testimony history, transcripts, and other impeachment materials. Supports Paralegal team with trial preparation including, but not limited to, preparing various trial materials, indexing file materials and boxes, expert files, trial exhibits, and witness folders. Supports Paralegal team with various mailings, file transfers, and other transmissions. This list of primary responsibilities is not exhaustive and other duties may be assigned in addition to those listed. The items listed are considered daily functions associated with this position. Skills & Abilities Attendance & Punctuality: Be consistently at work and on time; arrive at meetings and appointments on time; ensure work responsibilities are covered when absent. Communication: Possess excellent verbal and written communication skills. Strong organizational skills. Attention to detail. Customer Service: Respond promptly to attorney and legal assistant requests for service and assistance; meet commitments. Dependability: Follow instructions; complete tasks on time; commit to the hours necessary to complete assignments; work independently. Professionalism: Approach others in a tactful manner; treat others with respect; react well under pressure. Team Work: Contribute to building a positive team spirit; support everyone's efforts to succeed. Technical Skills: Possess basic PC skills; Ability to use phone system, copier, scanner, fax, and printer. Minimum Qualifications High school diploma from an accredited institution. Paralegal Certificate or Degree required. Prior Law Firm experience preferred. Benefits La Cava Jacobson & Goodis offers a comprehensive benefits package for staff that includes medical, dental, and vision benefits, paid time off, paid holidays, 401(k) and profit sharing, life insurance, short-term disability. We also offer optional benefits such as critical care, accident and hospital indemnity insurance, life insurance for dependents. Our firm is committed to our employees and we host monthly employee appreciation events.
    $34k-50k yearly est. 28d ago
  • Residential Substance Abuse Case Manager

    New Hope Corps

    Case manager job in Homestead, FL

    Case Manager The Case Manager plays a crucial role in coordinating and documenting client care to ensure seamless service delivery. They act as a liaison between healthcare providers, courts, families, and external agencies, facilitating comprehensive client support. Responsibilities include implementing case management services per individualized service plans, collaborating with the Treatment Team, and maintaining accurate documentation and reports. The Case Manager upholds strict client confidentiality, actively participates in team meetings, and attends required training. Additionally, they familiarize themselves with Medicaid billing processes and are prepared to assist in emergencies, including disaster evacuations. This position requires strong organizational, communication, and problem-solving skills to support clients effectively on their recovery and care journey. GENERAL STANDARDS Is familiar with the New Hope Therapeutic Community model rules and regulations Completes responsibilities within designated timeframes. Meets residential program standards established by CARF, local, and government-related entities. Demonstrates knowledge of New Hope policies and procedures Addresses clients and other staff members appropriately Communicates client needs and concerns to the appropriate staff member, if necessary AGENCY REQUIRED STANDARDS Demonstrates awareness and sensitivity to all types of issues related to client diversity, including cultural, ethnic, language, gender preference, sexual orientation, physical handicap, and spiritual diversity. Keeps the work area clean and organized. Attends and actively participates in staff meetings at least 50% of the time. Able to increase work pace and prioritize accommodating emergencies or rush assignments. Clarifies assignments/responsibilities with the administrative staff. Essential Duties and Responsibilities as Case Manager: Assist with the coordination and documentation of client linkage to care. Act as liaison between health care providers, courts, families, and outside agencies. Run two to three groups related to Wellness Recovery Action Plan (WRAP) and Activities of Daily Living skills (ADL's) Provide case management services in accordance with the service plan as appropriate to the program. Please coordinate with the Treatment Team members and provide them with the appropriate reports before the meeting. Completes documentation and reports as necessary. Attends staff meetings weekly and participates as a team member. Upholds total confidentiality with respect to clients in all instances. Attend training and in-services as required. Performs other duties as appropriate and assigned. In case of an emergency, hurricane, or other disaster, the employee is willing to evacuate with the clients to the appropriate facility, if needed. Become familiar with the Medicaid billing process. Qualifications: To successfully perform in this position, the employee must be able to execute each duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. Education and/ or Experience: Bachelor's degree in psychology, social work, or another related field is preferred. One year of experience in counseling. Must be able to provide their own vehicle, vehicle insurance, and have a current FL driver's license. In some instances, it may be necessary to transport clients in an agency vehicle; therefore, a class D license is preferred. Experience working in an addiction counseling setting. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Physical demands: The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands and be able to talk, hear, and see. The employee will have to sit and stand for extended periods. Specific visual abilities required for this job include close, distance, and peripheral vision. The employee may occasionally be required to lift and/or move up to fifteen pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. Most of the work is in a climate-controlled facility. The noise level varies from quiet to moderate to loud. By applying for this position, you must acknowledge the following statement: I have read the above position description, I understand the position requirements, and I know that I will be held accountable for accomplishing the above-described tasks and responsibilities
    $32k-40k yearly est. 60d+ ago
  • Family Services Case Manager-Hiring Incentive

    Father Flanagan's Boys' Home

    Case manager job in Plantation, FL

    Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support.***$5000 Hiring Incentive***MAJOR RESPONSIBILITIES & DUTIES:Provides safe and effective services Adheres to policies related to safety and boundaries with service recipients. Attends safety and abuse risk management training as assigned. Adheres to procedures related to managing high-risk activities and supervising service recipients. Reports suspicious or inappropriate behaviors and policy violations. Follows mandated abuse reporting requirements. Provides intervention services for IHFS Develops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives utilizing referral sources as necessary. Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable. Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families. Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals providing regular review and update of service plans. May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required. Maintains appropriate level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed. Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors. Promotes family self-determination by assisting family in identifying and accessing community services and resources. Educates families on the needs of good physical health, quality medical attention and preventive health care. Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals. Promotes culture of professionalism through role modeling and respect. Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized. Completes administrative functions for IHFS Prepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program. Reports any critical incidents involving family members or staff according to standard reporting guidelines. Prepares proper documentation and service plans in a timely manner as defined by the program. Implements feedback from supervisor. Ensures compliance with all contractual, regulatory, program, and accrediting body standards. Notifies supervisor of change in professional status or standing that may affect job status or program compliance including driving record, driver's license suspension, vehicle insurance cancellation, and missed mandatory training. May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs. Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services. Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies. Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services. Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality. Computer skills in Microsoft Office. Knowledge of Boys Town model and fidelity of care. REQUIRED QUALIFICATIONS: Bachelor's degree in Human Services or related field. Minimum 1 year of experience including working with children and families required. Possess a valid driver's license with a good driving record required. Pass an annual Motor Vehicle Registration (MVR) check required. Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required. Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required. Available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays required. Based on business need, some areas may require bilingual skills required. May be trained to become a State Approved Family Team Decision Meeting and/or Youth Transition Decision Making Facilitator and may be asked to conduct facilitated meetings at designated locations as assigned. Certification or licensure may be required based on Affiliate Site location, Local contracts, or Federal/State contract requirements required. PREFERRED QUALIFICATIONS: Experience working with children and families in community-based programs or Boys Town Programs preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive (physical interventions, escorts, etc.) to casual and leisurely, in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and maybe required to visit homes with substandard living conditions and domestic pets. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.
    $33k-44k yearly est. Auto-Apply 33d ago
  • Licensed Professional Counselor

    Headway 4.0company rating

    Case manager job in Fort Lauderdale, FL

    " Licensed Professional Counselor (LPC) Wage: Between $120-$131 an hour Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance: Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. "
    $49k-85k yearly est. 12d ago
  • Case Manager

    Camillus House Inc. 3.5company rating

    Case manager job in Miami, FL

    Job DescriptionDescription: Who We Are At Camillus House, we are driven by our mission to serve individuals experiencing homelessness and poverty in South Florida. Guided by the teachings of St. John of God, we offer comprehensive services-including housing, healthcare, behavioral health treatment, and supportive programs-designed to restore dignity, hope, and independence. Our core values-Hospitality, Respect, Quality, Spirituality, Responsibility-are at the heart of everything we do. Who You Are You are a compassionate, resourceful, and client-centered professional with experience supporting individuals facing complex challenges, including homelessness, mental health conditions, and substance use disorders. You excel at building trust, navigating systems of care, and coordinating services in a culturally sensitive and trauma-informed manner. You thrive in collaborative, multidisciplinary environments and balance empathy with accountability, ensuring clients are empowered to achieve their housing, income, and wellness goals. What You'll Do As a Case Manager, you will provide intensive case management and supportive services to guests in our residential treatment program who have co-occurring disorders and are experiencing homelessness. You will work closely with clients to identify barriers, connect them to resources, and help them move toward self-sufficiency. Responsibilities include: Client Engagement & Assessment: Conduct comprehensive assessments to identify barriers to self-sufficiency and establish individualized service plans with measurable housing, income, and wellness goals. Service Coordination & Advocacy: Make referrals, coordinate care, and advocate with internal teams and external service providers to ensure clients receive timely, appropriate support. Ongoing Case Management: Meet regularly with clients to review progress, address challenges, and adjust service plans as needed. Collaboration: Participate in case conferences, multidisciplinary staffing, and interagency meetings to promote coordinated care and successful client placement. Documentation & Compliance: Maintain accurate and timely documentation in client files and databases (including HMIS), ensuring adherence to agency policies, contractual requirements, and confidentiality standards. Crisis Intervention: Respond promptly to urgent client needs and provide follow-up support. Community Engagement: Build and maintain relationships with community partners to expand available resources for clients. Other Duties: Support special projects, attend staff meetings, and assist as needed to fulfill departmental and organizational goals. Requirements: What You'll Bring Education: Bachelor's degree in Social Work, Psychology, Human Services, or related field (equivalent experience may be considered). Experience: At least 2 years of case management, behavioral health, or social services experience, preferably with individuals experiencing homelessness and/or co-occurring disorders. Skills & Abilities: Strong organizational skills with the ability to manage multiple priorities. Excellent interpersonal and communication skills, both written and verbal. Cultural sensitivity and the ability to work effectively with diverse and vulnerable populations. Proficiency in Microsoft Office (Word, Excel) and data entry systems; HMIS experience preferred. Ability to work independently and collaboratively within a team. Demonstrated crisis management and problem-solving skills. Requirements: Valid Florida Driver's License with clean driving record. Successful completion of toxicology screening, Level II background check, and OIG reference check. Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed. Bilingual (English/Spanish or English/Creole) preferred. Physical & Work Environment Requirements Physical: Ability to stand, walk, bend, and lift up to 25 lbs.; may require occasional cleaning or physical activity to assist clients. Work Environment: Noise levels range from low to moderate; position is based on-site and not eligible for remote work. What We Offer Comprehensive Medical Plans (PPO & HMO options) Dental & Vision Insurance GAP Insurance (fully paid by employer) Employer-paid Short-Term & Long-Term Disability Employer-paid Life Insurance Voluntary Life & AD&D, Accident, and Critical Illness Insurance Long-Term Care Insurance Proactive Health Management Plan (PHMP) Wellness Program Employee Assistance Program (EAP) - Confidential personal and work-life support Pet Insurance (Nationwide) Paid Vacation & Sick Time Paid Federal & Floating Holidays Equal Opportunity Employer Equal Opportunity Employer Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to fostering a diverse and inclusive environment, where every team member feels valued and respected.
    $28k-33k yearly est. 6d ago
  • Medical Case Manager - Workers' Compensation

    Forzacare

    Case manager job in Miami, FL

    ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
    $27k-49k yearly est. 10d ago
  • CINSFIN Case Manager

    Center for Family 4.0company rating

    Case manager job in Miami Gardens, FL

    Job Description Cherishing Our Children Since 1977 Helping children and families help themselves to live a better life and build a stronger community. The Center for Family and Child Enrichment (CFCE) is dedicated to help children and their families by providing the right services and solutions based on individual needs. CFCE is constantly evolving to better support our community. As a CINS/FINS Case Manager, you will provide services and supervision to truant and ungovernable children and ensure the CINS/FINS cases are in compliance with program policies and procedures. Why join CFCE: Great benefits package, including a Zero (0) cost out of pocket medical plan, 13 Paid Holidays and a competitive Paid Time Off Package Making an invaluable impact in your community Growth and professional development opportunities available Qualify for Public Service Loan Forgiveness We are a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code Some of the Functions Include: Screen cases for eligibility and services Complete client intake assessments Make appropriate referrals Provide direct client services and supervision Conduct case staffing and participate in multidisciplinary staffing Participate in peer reviews Ability to staff court cases and make court presentations ensuring program complies with Department of Juvenile Justice and the Florida Network requirement and more. Minimum Education/Experience Bachelor's degree from an accredited college/university in Social Work or related field A minimum of 2+ years of case management experience or a Master Degree Skills Needed Knowledgeable of community counseling and community resources Ability to compile data, complete reports and maintain appropriate documentation Ability to learn or has skills in imputing NETMIS information, Microsoft Word/Excel/Power Point; Ability to work with employees at all levels and other agency/organizations Positive attitude Ability to provide advocacy, linkage, and network services for and on behalf of clients and their families Consistent and accurate documentation and appropriate billing Bilingual a plus CFCE is a Drug Free Workplace and an Equal Opportunity Employer.
    $28k-34k yearly est. 2d ago
  • MEDICAL CASE MANAGER (Bilingual English - Spanish)

    Care Resource Community Health Centers, Inc. 3.8company rating

    Case manager job in Miami, FL

    Must have one year of experience with case management or working with the unserved population. Experience with HIV/ AIDs clients. Bachelors Degree required. The Medical Case Manager is responsible for coordinating the assessment and subsequent referrals/access to medical, dental, mental health/substance abuse care, pharmaceutical access, treatment education, and other services needed by Care Resource clients. They assist with signing individuals up for insurance under the Affordable Care Act's Insurance Exchanges for the State of Florida, provide education to potentially insured clients and utilize tools specifically designed to select the best coverage, based upon individual's current medical profile, including preferred providers, medications, co-pays, deductibles and premiums. ESSENTIAL JOB RESPONSIBILITIES Medical Caseload Management: Provide outreach and enrollment assistance activities and facilitates enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplaces, Medicaid, or the Children's Health Insurance Program. Interactions with clients that lead to improved client health. Create rapport with client interactions to help each progress in their medical treatment. Interview prospective clients to determine individual needs and eligibility for various medical or social services and enroll them into available community programs. Coordinate, support and follow up on medical treatments. Maintain an average annual active caseload assigned by the supervisor. Serve as a liaison, coordinator and/or advocate between various co-workers within the Case Management, Medical Care departments or other community medical or agency service providers to remove barriers to treatment/care for clients. Use knowledge of individual programs to conduct home visits, hospital visits and one visit with the State of Florida's contracted disease management firm to develop acuity level of care as needed. Coordinate with physicians for appropriate service mobilization. Discharge planning from hospitalizations that assist with coordinating post hospital care based upon client needs. Maintain organized systems of tracking client labs, medication, diagnostic testing, medical, therapy and hospital visits to help clients remain compliant with treatment and service plans; all with the goal of seeing clients progress toward improvements in their lives. Provide ongoing medication and treatment counseling through use of treatment adherence assessment tools. Treatment and Service Planning and Documentation: Ensure all documentation is timely, accurate, legible and clear. Develop comprehensive, individualized service plans or plans of care. Monitor clients to assess efficacy of treatment plans and reassess and adjust as necessary. Empower clients to participate in their treatment planning. Maintain treatment plans, progress notes and progress reviews in client records as specified in agency policy, program guidelines and performance standards. Input client information using electronic data entry according to agency and departmental guidelines. Maintain an accurate record on time sheet reflecting time spent in each program worked (e.g. Ryan White 75 hrs, Medicaid Waiver 5 hrs, ACA 10 hrs). Prepare necessary program reports and records as requested by the supervisor and/or manager. Coordinate with supervisor when necessary to meet unusual challenges. Manage Resources: Maintain comprehensive knowledge of community services to apply knowledge of services to individual client needs. Utilize knowledge of community programs to help clients understand the different types of medical, insurance and other programs offered under State and Federal Programs as required. Bill a minimum of six hours in an 8-hour day. Use program knowledge to provide clients with information about bill-coverage, services and procedures as required. Control, manage, and balance the monthly and annual budget stipulated by the State of Florida for each appropriate client. Support billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH and client records). Participate in staff training sessions within the timeframes specified and as required by the agency and the funding source. Community Involvement: Participate in agency developmental activities as requested. Other duties as assigned. Safety Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Documents patient's medications correctly, makes sure each patient knows which medicines to take when they are at home and encourages each patient to bring their up-to-date list of medicines every time they visit the doctor. Ensures each new client receives screening for their risk of suicide. Understands and appropriately acts upon assigned role in Emergency Code System Understands and performs assigned role in Agency Continuity of Operations Plan (COOP) JOB SPECIFICATIONS Education: Bachelor's Degree in a behavioral science field like Social Work, Nursing or Psychology is required. Training and Experience: Two years of related experience are required. One year of HIV/AIDS experience is required. HIV/AIDS 104, 500 & 501 and Case Management training provided by the State or County are required within 90 days of hire date. Licenses and/or certifications: Affordable Care Act Certified Application Counselor Certificate required annually. Case Management Medicaid Provider Certification is required. Medicaid PAC Waiver Provider. Must score 90% or better on position competencies within 90 days. Job Knowledge and Skills: Bilingual (English Spanish/ English-Creole) is preferred. Computer knowledge should include Microsoft Word and Excel. Good organizational and teamwork skills. Excellent communication, decision making and problem-solving skills. Ability to work with multicultural and diverse population is required. Contact Responsibility: The responsibility for internal and external contacts is frequent and important. Culture of Service: 3 C's Compassion * Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. * Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency * Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment * Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed * Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: constant sitting, walking, hearing, talking in person and talking on the phone. Occasional driving stretching/reaching and standing are required. Work usually is performed in an office setting. Sometimes, work is performed in client's homes, community agency settings and in hospitals. Other Participates in health center developmental activities as requested. Other duties as assigned. Own transportation required.
    $24k-33k yearly est. 39d ago
  • Residential Substance Abuse Case Manager

    New Hope Corps

    Case manager job in Homestead, FL

    Case Manager The Case Manager plays a crucial role in coordinating and documenting client care to ensure seamless service delivery. They act as a liaison between healthcare providers, courts, families, and external agencies, facilitating comprehensive client support. Responsibilities include implementing case management services per individualized service plans, collaborating with the Treatment Team, and maintaining accurate documentation and reports. The Case Manager upholds strict client confidentiality, actively participates in team meetings, and attends required training. Additionally, they familiarize themselves with Medicaid billing processes and are prepared to assist in emergencies, including disaster evacuations. This position requires strong organizational, communication, and problem-solving skills to support clients effectively on their recovery and care journey. GENERAL STANDARDS Is familiar with the New Hope Therapeutic Community model rules and regulations Completes responsibilities within designated timeframes. Meets residential program standards established by CARF, local, and government-related entities. Demonstrates knowledge of New Hope policies and procedures Addresses clients and other staff members appropriately Communicates client needs and concerns to the appropriate staff member, if necessary AGENCY REQUIRED STANDARDS Demonstrates awareness and sensitivity to all types of issues related to client diversity, including cultural, ethnic, language, gender preference, sexual orientation, physical handicap, and spiritual diversity. Keeps the work area clean and organized. Attends and actively participates in staff meetings at least 50% of the time. Able to increase work pace and prioritize accommodating emergencies or rush assignments. Clarifies assignments/responsibilities with the administrative staff. Essential Duties and Responsibilities as Case Manager: Assist with the coordination and documentation of client linkage to care. Act as liaison between health care providers, courts, families, and outside agencies. Run two to three groups related to Wellness Recovery Action Plan (WRAP) and Activities of Daily Living skills (ADL's) Provide case management services in accordance with the service plan as appropriate to the program. Please coordinate with the Treatment Team members and provide them with the appropriate reports before the meeting. Completes documentation and reports as necessary. Attends staff meetings weekly and participates as a team member. Upholds total confidentiality with respect to clients in all instances. Attend training and in-services as required. Performs other duties as appropriate and assigned. In case of an emergency, hurricane, or other disaster, the employee is willing to evacuate with the clients to the appropriate facility, if needed. Become familiar with the Medicaid billing process. Qualifications: To successfully perform in this position, the employee must be able to execute each duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. Education and/ or Experience: Bachelors degree in psychology, social work, or another related field is preferred. One year of experience in counseling. Must be able to provide their own vehicle, vehicle insurance, and have a current FL drivers license. In some instances, it may be necessary to transport clients in an agency vehicle; therefore, a class D license is preferred. Experience working in an addiction counseling setting. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Physical demands: The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands and be able to talk, hear, and see. The employee will have to sit and stand for extended periods. Specific visual abilities required for this job include close, distance, and peripheral vision. The employee may occasionally be required to lift and/or move up to fifteen pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. Most of the work is in a climate-controlled facility. The noise level varies from quiet to moderate to loud. By applying for this position, you must acknowledge the following statement: I have read the above position description, I understand the position requirements, and I know that I will be held accountable for accomplishing the above-described tasks and responsibilities
    $32k-40k yearly est. 8d ago
  • MEDICAL CASE MANAGER (Bilingual English - Spanish)

    Care Resource 3.8company rating

    Case manager job in Fort Lauderdale, FL

    The Medical Case Manager is responsible for coordinating the assessment and subsequent referrals/access to medical, dental, mental health/substance abuse care, pharmaceutical access, treatment education, and other services needed by Care Resource clients. S/he assists with signing up individuals for insurances under the Affordable Care Act's Insurance Exchanges for the State of Florida, provides education to potentially insured clients and utilizes tools specifically designed to select the best coverage based upon individual's current medical profile including preferred providers, medications, co-pays, deductibles and premiums. ESSENTIAL JOB RESPONSIBILITIES Medical Caseload Management: Provides outreach and enrollment assistance activities and facilitates enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplaces, Medicaid, or the Children's Health Insurance Program. Interaction with clients leads to improved client health. Creates rapport within client interaction to help each progress in their medical treatment. Interviews prospective clients to determine individual needs and eligibility for various medical and social services, enrolling them into available community programs. Coordinates, support and follows up on medical treatments. Maintains an average annual active caseload as assigned by the supervisor. Serves as a liaison, coordinator and/or advocate between various co-workers within the Case Management, Medical Care departments or other community medical or agency service provider to remove barriers to treatment/care for clients. Uses knowledge of individual programs to conduct home visits, hospital visits and one visit with the State of Florida's contracted disease management firm to develop acuity level of care as needed. Coordinates with physicians for appropriate service mobilization. Discharge planning from hospitalizations that coordinates post hospital care based upon client needs. Maintain organized systems of tracking client labs, medication, diagnostic testing, medical, therapy and hospital visits to help clients remain compliant with treatment and service plans; all with the goal of seeing clients progress toward improvements in their lives. Provides ongoing medication and treatment counseling through use of treatment adherence assessment tools. Treatment and Service Planning and Documentation: Ensures all documentation is Timely, Accurate, Legible and Clear. Develops comprehensive, individualized service plans or plans of care. Monitors clients to assess efficacy of treatment plans and re-assesses and adjusts as necessary. Empowers clients to participate in their treatment planning. Maintains treatment plans, progress notes and progress reviews in client records as specified in agency policy, program guidelines and performance standards. Input client information using electronic data entry according to agency and departmental guidelines. Maintains an accurate record on time sheet reflecting time spent in each program worked (e.g. Ryan White 75 hrs, Medicaid Waiver 5 hrs, ACA 10 hrs). Prepares necessary program reports and records as requested by the supervisor and/or manager. Coordinates with supervisor when necessary to meet unusual challenges. Manages Resources: Maintains comprehensive knowledge of community services to apply knowledge of services to individual client needs. Utilizes knowledge of community programs to help clients understand the different types of medical, insurance and other programs offered under State and Federal Programs as required. Bills a minimum of six hours in an 8-hour day. Uses program knowledge to provide clients with information about bill-coverage, services and procedures as required. Controls, manages, and balances, monthly, the annual budget stipulated by the State of Florida for each appropriate client. Supports billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH and client records). Participates in staff training sessions within the timeframes specified and as required by the agency and the funding source. Community Involvement: Participates in agency developmental activities as requested. Other duties as assigned. Safety Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Documents patient's medications correctly, makes sure each patient knows which medicines to take when they are at home and encourages each patient to bring their up-to-date list of medicines every time they visit the doctor. Ensures each new client receives screening for their risk of suicide. Understands and appropriately acts upon assigned role in Emergency Code System Understands and performs assigned role in Agency Continuity of Operations Plan (COOP) JOB SPECIFICATIONS Education: Bachelor's Degree in a behavioral science field like Social Work, Nursing or Psychology is required. Training and Experience: Two years of related experience are required. One year of HIV/AIDS experience is required. HIV/AIDS 104, 500 & 501 and Case Management training provided by the State or County are required within 90 days of hire date. Licenses and/or certifications: Affordable Care Act Certified Application Counselor Certificate required annually. Case Management Medicaid Provider Certification is required. Completed application and fingerprinting submitted to supervisor within 30 days of hire and providership obtained within 90 days of hire if not already Medicaid PAC Waiver Provider. Must score 90% or better on position competencies within 90 days. Job Knowledge and Skills: Bilingual (English Spanish/ English-Creole) is preferred. Computer knowledge should include Microsoft Word and Excel. Good organizational and teamwork skills. Excellent communication, decision making and problem-solving skills. Ability to work with multicultural and diverse population is required. Contact Responsibility: The responsibility for internal and external contacts is frequent and important. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: constant sitting, walking, hearing, talking in person and talking on the phone. Occasional driving stretching/reaching and standing are required. Work usually is performed in an office setting. Sometimes, work is performed in client's homes, community agency settings and in hospitals. Other Participates in health center developmental activities as requested. Other duties as assigned. Own transportation required.
    $24k-33k yearly est. 60d+ ago

Learn more about case manager jobs

How much does a case manager earn in Miami, FL?

The average case manager in Miami, FL earns between $24,000 and $52,000 annually. This compares to the national average case manager range of $30,000 to $61,000.

Average case manager salary in Miami, FL

$36,000

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