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  • Legal Services Case Manager

    Physician Life Care Planning

    Case manager job in San Antonio, TX

    Summary: As a Legal Services Case Manager at Physician Life Care Planning, you will be integral to our mission of delivering exceptional service and effective solutions to our clients. In this role, you will take the lead in engaging with clients, experts, and team members, ensuring clear and open lines of communication. Your responsibilities will include managing logistics to facilitate smooth operations, providing comprehensive and in-depth information about our various products and services, and promptly addressing any client inquiries or concerns. You will play a crucial role in understanding each client's unique needs, coordinating services accordingly, and ensuring that all aspects of their case are handled efficiently. Additionally, you will be responsible for building strong relationships and developing rapport with clients to enhance their overall experience with our organization. Listening actively and responding effectively will be key to developing trust and understanding. If you possess a solutions-oriented mindset, excellent customer communication skills, and a passion for helping others, we encourage you to apply and become a vital part of our dedicated team Essential Duties: Engagement and Education: Proactively address client inquiries and resolve issues with a sense of urgency and professionalism. Based on their needs, advise and educate clients on available products and services, enhancing their overall experience. Serve as a consultative partner, effectively communicating the company's products, services, retention agreements, policies, processes, and procedures. Case and Workflow Management: Effectively manage and coordinate a demanding workload of active cases, which include scheduling, tracking receipt of records and supporting documents, meeting deadlines, travel coordination, and expert calendar maintenance. Provide complex back-office support to physicians and non-physician experts. Maintain consistent communication with clients through email and phone, demonstrating strong communication skills. Collaborate with the Accounting department to align on customer billing, and invoicing specifics. Assist in the company's Accounts Receivable function by forming meaningful relationships that will enable our clients to stay current on their financial obligations. Operations and Continuous Improvement: Intake new cases with a focus on customer-centric service. Identify and recommend process improvements to enhance efficiency and client satisfaction. Oversee and manage compliance with the operations calendar, ensuring it aligns with client and production deadlines, depositions, trials, and experts' schedules. Distribute products according to company policy and provide support for other duties as needed. Accounts Receivable Duties: Monitor and manage assigned client accounts to ensure prompt and timely receipt of payments by established PLCP deadlines. Phone call and e-mail follow-up with clients regarding aging AR accounts 30/60/90 days past due, retainer payments, final payments, and payments for services. Manage bi-weekly reporting to accounting to verify all aging accounts and tower collection performance. Retrieve all invoices requested by clients to be resent for payment. Create ledgers of client pending account invoices for payment. Work with the Accounting Department to arrange any specialized client payment arrangements. Escalate all aging AR accounts from the past 90 days to the Sales Department, where three complete interactions have taken place. Complete interactions to be defined as attempts where we have established contact with a client. Requisite Qualifications Minimum two (2) years of customer service experience, including at least one year in a professional office setting. Proven expertise in telephone and email communication, coupled with a strong talent for establishing rapport with clients effectively. Demonstrated problem-solving skills and experience in team-based and independent work environments. Proficient in Microsoft Office Suite, with intermediate to advanced skills. The ability to multitask, prioritize tasks, and manage time effectively. Non-requisite/Preferred Qualification Bachelor's Degree or equivalent and relevant experience Work Schedule 5 day/40-hour work week: Monday - Friday 8:30 am - 5:30 pm Overtime may be required and will be based on business needs. Work Environment The work environment at Physician Life Care Planning is a professional office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physician Life Care Planning's Core Values: Commitment to Excellence, Superlative Expertise, Integrity, Ownership, Professionalism, Problem-Solving and Customer Centricity. Physician Life Care Planning is an equal opportunity employer. Confidentiality Legal Services Case Managers must adhere to all Federal HIPAA laws and regulations and be willing to sign a Confidentiality Agreement.
    $31k-49k yearly est. 4d ago
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  • Behavior Analysis Practicum (Master's Level)

    Action Behavior Centers-ABA Therapy for Autism

    Case manager job in San Antonio, TX

    Premier ABA Provider for Children with Autism Are you a Behavior Technician (BT) or Registered Behavior Technician (RBT) accruing supervision hours, join our Rising Stars program!! If so, Action Behavior Centers - ABA Therapy for Autism is looking for Behavior Analyst in Training! Responsive Employer - we will review your resume within 24 hours of applying! What we offer: - Pay: $24-30 /hour based on experience and supervision hour completion - Potential wage increases every 6 months! -A guaranteed path to becoming a *BCBA *with a competitive BCBA salary upon passing -Bonuses based on accrued hours, with the potential to earn up to *$1,500* per year. - Guaranteed hours! Each full-time teammate receives a minimum of 32-40 hours a week regardless of patient cancellations. Additional Benefits: - No-cost supervision hours! No deductions from pay or claw backs for the dedicated supervision time - A $5,000 BCBA Pass Bonus- A pass bonus for those who pass the exam on their first attempt at ABC! - Wealth of benefits + perks! Generous time off: 10 holidays, 10 paid days PLUS 2 flex days - College Tuition Employee Discount: Discounts with multiple universities! *-PTO: *Generous time off: 10 holidays, 10 paid days PLUS 2 flex days *-Health Benefits: *Paid up to 90% by the company with 4 plans to choose from *-401K + Match* What you will be doing: Are you a BT or RBT ready to embark on a meaningful journey and take your career to new heights? As a BCBA Intern, you'll be an integral part of our team, armed with passion for helping children and your commitment to excellence. Every individual has their journey, and we're here to guide you on yours! - Supervisee has accrued 85% of fieldwork hours (1700/2000hours) - All Restricted hours completed - Proof of enrollment in an accredited applicable masters program - Providing early intervention therapy in a center-based setting - Shaping the minds of kiddos in early childhood (ages 18 months to 8 years old) - Collecting data and implementing individualized treatment plans for each child - Collaborating with BCBA's and our team of like-minded individuals dedicated to living ABC's core values -Allocate 8 hours per week off direct care schedule to work on BDS modules -Sit for the BACB exam within 6 months of joining our team. *And More:* Free lunch EVERY Friday Complimentary DoorDash DashPass Calm subscription! Student loan Repayment Employer Contributions Annual Team Appreciation Party Teammate Appreciation Week snd More! Come join Action Behavior Centers! Applications accepted and reviewed on an ongoing basis. No deadline at this time. See what others have said when they made the decision to grow with us! [Glassdoor]( [LinkedIn]( © Copyright 2024 #LI-AG1 #LI-Onsit
    $24-30 hourly 6d ago
  • Board Certified Behavior Analyst

    Alpaca Health

    Case manager job in San Antonio, TX

    Be your own boss. Start your own ABA practice, powered by Alpaca Health. Alpaca Health helps BCBAs start their own ABA practice. Big corporations often churn out clients and staff in search of greater profit. At Alpaca Health, out mission is to power independent BCBAs who put their science, team, and clients first. Think a client only needs 10 hours? No pressure to ask for 40. Can't take on more clients? You control your hours with no productivity quotas. We welcome part-time BCBAs. Want to deliver direct services? No sweat. Do what your clients need. We empower you to do what's best for your ABA community with best-in-class technology, ethical applications of AI, and a provider success team to guide you every step of the way. We handle everything non-clinical: LLC formation, payer contracting, intake, scheduling, billing, and more. As a Founder , you will grow your own ABA community. You will grow your team, work with families, and fulfill your passion for ABA -- all without dealing with paperwork. What will you do as a Founding BCBA? Clinical Leadership: Develop and implement evidence-based ABA programs, ensuring the highest standards of clinical excellence and ethical practice. Practice Development: Collaborate with our team to set up guidelines and processes for your team. Team Building: Recruit, train, and mentor RBTs and, eventually, other BCBAs to deliver compassionate, effective care under your guidance. Client Engagement: Build strong relationships with families, providing education and support to ensure client satisfaction and positive outcomes. Program Oversight: Monitor client progress through data analysis and make program adjustments as needed to ensure meaningful outcomes. Conduct functional assessments and complete assessment and progress reports accordingly. Collaboration: Communicate with our team on administrative tasks to meet healthcare regulatory needs, payor requirements, and key deadlines. What will you not do as a Founding BCBA? All of the following, Alpaca Health will do: Practice Formation: LLC incorporation, liability + malpractice insurance, bank account creation Insurance and Billing: Payer contracting, credentialing, verification of benefits, prior authorizations, claim submission, denial management, and reimbursement reconciliation Software and Technology: Practice Management System, Data Collection, Scheduling, Billing, Payroll, Intake, AI Session Notes, and more Operations: Document quality assurance, Managed Intake, Managed Scheduling, Managed Billing Practice Management Support: Live, on-demand support from Alpaca Health's team with help on ABA best practices Qualifications Valid BCBA Certification Master's Degree in Applied Behavioral Analysis, Special Education, Psychology, or Related Field Applicable licensure to practice in your state of interest Minimum three years experience in ABA, with supervisory roles preferred. Strong leadership skills. Strong oral and written communication skills. Pursue your dream of growing your own ABA community!
    $64k-100k yearly est. 5d ago
  • Case Manager

    Endeavors 4.1company rating

    Case manager job in Austin, TX

    *** MUST RESIDE IN AUSTIN, TX AREA*** JOB PURPOSE: The case manager is responsible for using sound professional judgment and best practices to ensure quality case management services are provided to the service population especially in crisis situations while maintaining compliance with established state and federal standards. Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Qualifications ESSENTIAL JOB RESPONSIBILITIES: Coordinate referrals, service planning and documentation of services for assigned caseload. Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program. Develops client intake and case plans for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week. Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc. Refers clients to appropriate programs or other agencies based on clients' needs and in accordance with their program plan. Completes discharge plans of clients exiting the program; transfers file contents to non-active file. Meet all deadlines required by program supervisor and partners. Meet all federal and state regulatory guidelines and standards that are applicable to this position. Maintain a caseload in accordance with agency policies and procedures contract standards. Participate in workshops, seminars, education programs and other activities that promote professional growth and development. Maintain a minimum number of weekly contacts with clients. Engage and involve client in the casework process. Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety. Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements. Participate in weekly case staffing with case managers. Maintain confidentiality in all areas of the service population and program operations. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities." ESSENTIAL QUALIFICATIONS: EDUCATION: Required- 4-year bachelors or undergraduate degree from an accredited Program/university, preferably in one of the following areas: Social Work, Psychology, Criminal Justice, Sociology or related field of study. Preferred- Graduate degree from accredited program/university in a related field. EXPERIENCE: 1+ year related experience and/or training including experience working in Crisis intervention. Proficiency in Spanish/English (written and spoken language skills), required. Preferred experience in working in a social or public service environment with case management experience. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES: Driver's License with a clear record. VEHICLE: Must have daily use of a vehicle without prior notice. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation,or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process. EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.
    $31k-42k yearly est. 16d ago
  • Case Manager (ECBO)

    American GI Forum Nationa 3.9company rating

    Case manager job in San Antonio, TX

    Job Description About the Company American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization. SUMMARY The Employer and Community-Based Organization Partnerships Initiative Program is responsible for “outreaching” for eligible homeless and unemployed Texas residents (clients) in need of services including support services,' benefits information and assistance, emergency shelter or other housing referrals, minimize the client's dependence on public welfare, job training, and job placement and follow-up services. Case Managers will have specific and measurable goals to meet in serving these clients including number of enrollments, placements per month, support services, training requirements for the client, job preparation assistance, and coordination and contact with other community resource centers. The Case Manager must always coordinate their work efforts with other members and/or other programs of the organization, to assure non-duplication of services, provide maximum opportunity and benefits to the client, and always support the integrity and good name of the organization. Case Managers are expected to be sensitive to the needs of these homeless and unemployed individuals and must always treat the clients with respect and professional care. Case Managers will be responsible for maintaining detailed descriptive case notes on every client, complete and submit required reports on a timely basis, and perform other program tasks as assigned by their supervisors. JOB DUTIES & RESPONSIBILITIES NOTE: These job duties are not all-encompassing of the responsibilities and duties (or other terms) that are required of the employee and may change at any time with or without notice. Prepare and submit support service requests as needed. Prepare and submit MIS data information on the client cases as required. Responsible for processing support services requests and collecting verification receipts for all expenses. Maintain clients' files, including documentation, case notes, and follow-ups. Responsible for preparing all applicable correspondence related to the client. Responsible for achieving the client goals assigned and prepared to provide corrective action plans for the same. May participate in preparing documents, reports, literature, or presentations. Must understand the nuances of the veterans' community and are expected to always demonstrate sensitivity and patience with the clients. Confidentiality of client information, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only. Responsible for being sensitive to the needs of program participants and must always treat clients with respect and professional care. JOB REQUIREMENTS Must have a Bachelor's Degree from an accredited college or university and at least (3) years' experience in a responsible position interacting with low-income persons or families, veterans, specifically performing as a case manager in job counseling, employment, job training, job development, employment services or related field preferred. Or a minimum of an Associate's Degree from an accredited college with a minimum of (5) years' significant experience in related work experience. Must have transportation and a valid Texas driver's license. Must also provide proof of current vehicle liability insurance. Must pass a drug test and background record check. SKILLS & ABILITIES Typing Computer literate in using Word, Excel, Access, PowerPoint, and Outlook Good understanding of the multitude of problems faced by applicants. Professional and productive demeanor, as well as ensuring that actions are supportive of others. Must be able to effectively communicate verbally and in writing. Must be able to speak before groups when necessary Must be able to make independent decisions in coordination with service objectives. TRAVEL Primarily local during business day although some out-of-area travel may be expected via airline or automobile based on the discretion of management. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Case Manager will: constantly lift up to 10 lbs., talk, hear, and use close vision frequently lift up to 25 lbs., sit, walk, bend at waist, balance, and ability to adjust visual focus occasionally drive, reach over shoulder, and use distance vision. WORK ENVIRONMENT While performing the duties of this position, the employee will conduct office work, meet with clientele, and team members, and at times travel offsite to conduct business. Employee may be exposed to varying weather conditions. Employee will also be required to work in varied office and residential environment based on assigned caseload. Employee will be able to handle and de-escalate situations that may arise while at work. Employee will be required to recruit clients in traditional work environments such as job fairs and while networking at community events, as well as recruiting homeless clients where they may reside such as shelter homes, streets, and encampments. BENEFITS Retirement Program 6% Employer matching (after 1 year of employment; 100% vested) $500, company-provided, monthly allowance for: Dental insurance Health insurance Vision insurance 12 hours (monthly) of PTO (after completed probationary period) Employer provided life insurance 5% salary increase after completing probationary period 14 paid holidays It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It's also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
    $32k-39k yearly est. 1d ago
  • Case Manager

    TRDI 3.5company rating

    Case manager job in San Antonio, TX

    The Case Manager is responsible for contributing to TRDI's Mission “To Create and Enhance Life Opportunities for People with Barriers & Disabilities” and Core Values “Integrity, Innovation, Compassion, Communication, and Courage.” This position involves growth and success in TRDI's Entrepreneurial Operating System “EOS” that are consistent with TRDI's Business Plan. The Case Manager is responsible for establishing relationships (Federal, State, Local Governments, Universities, and Private sectors). This role involves collaborating with various stakeholders internally and externally to ensure compliance with Federal, State, and Local Government. Primary Duties and Responsibilities: Ensure overall compliance with the requirements of all mission driven programs and work, including but not limited to AbilityOne, WorkQuest, and commercial contracts. Ensure overall compliance with laws, rules, regulations, and policy as prescribed by regulatory agencies. Responsible for leading the organization's required compliance initiatives with the AbilityOne and other regulatory employment programs. Accountable for the tracking and measurement of all regulatory program requirements and ensure timely and accurate status updates are provided to key management. Responsible for data collection, interpretation, and analysis, and action plan synthesis in order to implement the necessary changes based on data and performance indicators. Responsible for implementing, enforcing, and redirecting recruiting and retention strategies that will help achieve compliance with regulatory programs (i.e. AbilityOne, WorkQuest, Veteran Programs, EEO, Affirmative Action Plan, etc.) and ensure workforce needs are met for all contract job sites within budgets. Make effective use of various methods. Manage and ensure a seamless transition for new hires (no less than 90 days) by coordinating site access, security clearances, required training, job expectations, employee benefits, shadowing opportunities, mentorship, transportation, care, medical documentation, and work schedule assignments. Provide case management to new potential candidates and existing employees from inception through the course of employment, until termination. Develop, evaluate, and update employment programs and opportunities to promote and track employment growth and upward mobility. Prepare and maintain comprehensive documentation, records, and other reports as required. Responsible for supervising and developing direct reports. Develop and deliver effective training and awareness. Anticipate and proactively resolve potential problems. Maintain communication with key management and key stakeholders. Continuously incorporate the use of technology for innovative ways to improve efficiency. Continually update job knowledge and modify internal operational processes to remain competitive and current with the latest trends in the industry. Participates in committees, special projects, and industry events and seeks additional responsibilities to represent the organization. Qualifications and Requirements: Ability to communicate orally and in writing in a clear and concise manner. Ability to maintain confidentiality of information. Ability to manage time effectively and handle both internal and external conflicts. Ability to make decisions and solve problems while working under pressure. Detail oriented and strong organizational and interpersonal skills. Strong business acumen. Advanced knowledge of local, state and federal employment laws and wage and hour laws. Advanced working knowledge of Microsoft Office Package (i.e. Excel, Outlook, Word, PowerPoint, etc.). Education, Skills, and Experience: Bachelor's degree from an accredited university in Psychology, Counseling, Special Education, or other Health and Human services related field; Master's Degree Preferred. Relevant state licensure or certificate will be necessary. 10 years relevant work and leadership experience in a multi-location environment. Certified Case Manager (CCM) or Commission on Rehabilitation Counselor Certification (CRCC). Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing. Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance. Two years of experience as an RN preferred in a healthcare/clinical environment. Experience in working with community and business partners and understanding of eligibility for SSI, SSDI, HCBS, VR, and VA. PAY: Commensurate with education and experience. BENEFITS: 401(k) (employee contribution) Employer paid Health Insurance, Life AD&D Insurance, Dental insurance Vision Insurance Long term and short term disability insurance available (paid by employer) Employee assistance program Paid time off includes holidays and PTO SCHEDULE: Typical Monday thru Friday with some overnight travel to various job-sites. OFFICE WORK LOCATION: San Antonio, TX, and travel to job-sites in nine states
    $33k-42k yearly est. 60d+ ago
  • Oncology Case Manager - Oklahoma/Texas

    Caris Life Sciences 4.4company rating

    Case manager job in Austin, TX

    **At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. **Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. **Key Responsibilities** + Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. + Execute customer retention strategies to maintain and grow existing accounts. + Build and maintain value-based relationships with current customers, driving increased utilization of products and services. + Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. + Accurately document customer interactions, updates, and value-based activities in the CRM. + Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. + Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. + Maintain assigned company equipment and assets. + Submit required reports and documentation accurately and on time. + Meet or exceed assigned performance goals. + Support meetings, conferences, and trade shows as needed. + Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. + Maintain a primary focus on case management. **Required Qualifications** + Bachelor's degree required. + Minimum of three years of account management or customer-facing experience. + Strong problem-solving and decision-making skills. + Understanding of clinic-based business practices. + Ability to learn proprietary software. + Excellent written and verbal communication skills. + Strong organizational, interpersonal, and collaboration skills. + Valid driver's license and reliable transportation. + Successful completion of pre-employment requirements. **Preferred Qualifications** + Experience in pharma, medical device, or diagnostics. + Oncology experience. **Physical Demands** + Ability to sit or stand for extended periods. + Ability to lift routine office materials. **Additional Information** + Periodic travel required, including possible evenings, weekends, or holidays. **Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation. Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.
    $32k-44k yearly est. 21d ago
  • Medical Field Case Manager

    Enlyte

    Case manager job in San Antonio, TX

    At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Job Description This is a full-time, hybrid position. The candidate must be located in the San Antonio, TX area due to regular local travel for in-person patient appointments. Bilingual (English/Spanish) highly desired. Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers' compensation case management training. Join our compassionate team and help make a positive difference in an injured person's life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will: * Demonstrate knowledge, skills, and competency in the application of case management standards of practice. * Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan. * Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational. * Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient. * Work with employers and physicians to modify job duties where practical to facilitate early return to work. * Evaluate and modify case goals based on injured/disabled person's improvement and treatment effectiveness. * Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively. * Complete other duties, such as attend injured worker's appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned. Qualifications * Education: Associates Degree or Bachelor's Degree in Nursing or related field. * Experience: 2+ years clinical practice preferred. Workers' compensation-related experience preferred. * Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills. * Certifications, Licenses, Registrations: * Active Registered Nurse (RN) license required. Must be in good standing. * URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC) preferred. * Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography. * Internet: Must have reliable internet. Benefits We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $68,000 - $78,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #LI-AC1 Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers' Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager
    $68k-78k yearly 13d ago
  • CSS Case Manager - Norman Commons

    Foundation Communities 3.6company rating

    Case manager job in Austin, TX

    The Case Manager provides individualized support and advocacy to residents and community members participating in Foundation Communities programs, helping them build stability, self-sufficiency, and well-being. This role delivers trauma-informed, person-centered case management focused on connecting individuals and families to resources that address housing, employment, behavioral health, and family needs. The Case Manager works collaboratively with Foundation Communities programs to strengthen connections between housing, education, financial stability, and health initiatives. As a key member of the Community Support Services (CSS) team, this position partners with Clinical Specialists, Learning Center staff, and external organizations to ensure coordinated, holistic, and equitable support. Essential Job Functions • Manage a caseload of residents and community members identified as having significant psychosocial or behavioral needs. • Conduct strengths-based assessments to identify client needs, risks, and goals; develop and implement individualized service plans to promote housing stability and wellness. • Provide case management, advocacy, and referrals to both internal Foundation Communities programs and external community resources. • Employ crisis intervention, safety planning, and de-escalation techniques to support clients experiencing acute distress or behavioral health challenges. • Meet regularly with clients to monitor progress, adjust goals, and maintain engagement in supportive services. • Collaborate with property management, Clinical Specialists, Learning Center staff, and other CSS team members to ensure integrated, trauma-informed care. • Offer consultation and guidance to property and program staff on trauma-informed approaches, healthy boundaries, and de-escalation strategies. • Participate in outreach efforts, including resident events, health fairs, and community activities, to build trust and connect individuals with available supports. Written/Revision: November 2025 • Maintain accurate and timely documentation of client interactions, service plans, and outcomes in compliance with agency and professional standards. • Track and analyze service utilization and outcome data to evaluate effectiveness and identify trends. • Participate in case conferences, multidisciplinary team meetings, and professional development trainings to ensure consistent and coordinated service delivery. • Assist with resource development and community partnership coordination to expand the network of supports available to residents and community members. • Uphold Foundation Communities' commitment to equity, inclusion, and trauma-informed care in all aspects of service delivery. • Perform additional related duties assigned to support program and agency goals. Pay Rate: 60,000 Minimum Qualifications • Bachelor's degree in Social Work, Human Services, Psychology, or a related field (Master's preferred). • Two (2)+ years of experience providing case management, advocacy, or supportive services. • Knowledge of community resources, public benefits, and social service systems. • Experience working within a trauma-informed, person-centered, and culturally responsive framework. • Strong communication, problem-solving, and organizational skills. • Ability to build trusting relationships with diverse residents and community members. Proficiency in maintaining accurate, timely documentation and managing multiple priorities. • Must be willing to work a flexible schedule, including occasional evenings or weekends, to meet program or community needs. • Must be able to travel or commute regularly to various Foundation Communities properties and locations as needed. Preferred Qualifications • Bilingual (English/Spanish) preferred. • Experience working in supportive housing or with residents facing homelessness, behavioral health challenges, or complex life circumstances. Written/Revision: November 2025 Physical Demands/Work Environment This position operates within multifamily housing communities that may present challenges related to housing instability, behavioral health needs, and socioeconomic stressors. The role requires flexibility, composure, and strong interpersonal skills to engage effectively with diverse populations in a dynamic environment that may occasionally involve crisis situations or residents with complex needs. Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.
    $31k-41k yearly est. Auto-Apply 5d ago
  • Case Manager

    Texas A&M International University 4.0company rating

    Case manager job in Austin, TX

    Job Title Case Manager Agency Texas A&M International University Department Office of Student Affairs Proposed Minimum Salary $3,659.09 monthly Job Type Staff Job Description The Program Manager (Case Manager) reports directly to the Director of Student Affairs (DSA) and serves as the co-chair of the Behavioral Assessment and Intervention Team (BAIT) and the Student-Parent Liaison. The case manager works to offer a supportive, personalized response when difficulties arise and to foster student development. In addition, the case manager is responsible for case management and works closely with the DSA to address and coordinate the needs of students who have health, psychological, economic, family relationships, and/or social adjustment-related problems through a variety of interventions, referrals and follow up services. Provides consultation to faculty, staff, academic departments, and parents, when appropriate, to minimize academic disruptions and help resolve problems affecting students in distress. The case manager also works closely with the Student Conduct Officers to address concerning behaviors that may also be a wellness concern. The person in this position is responsible for developing partnerships across campus and with local agencies and organizations in the community to provide and connect students and resources and services and may also assist with divisional efforts to actively engage students and promote their overall connection to the university community. Essential Duties and Responsibilities * Plans, organizes, directs and manages day-to-day activities, developing and implementing procedures for the administration of the program. * Assists in developing strategic plans and goals to support the program. * Assists with the development and production of materials designed for the program. * Develops and conduct programs including leadership training, conferences, seminars and workshops. * Supervises program support staff and student assistants. * Assists with yearly budgetary and contract processes. Prepares vouchers, purchase orders and requisition and coordinate with accounting personnel and other support staff. * Researches, develops and writes white papers, grant applications and prepares presentations. Maintains and develops communications between partners by attending meetings and conference calls. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities * Provide case management and lead coordinated responses to students experiencing crisis or complex personal, social, or mental health concerns by co-chairing the BAIT team, facilitating risk assessments, and ensuring appropriate safety and support measures. Serve as the primary point of contact for campus members reporting student distress, coordinating interventions, referrals, and follow-up with campus and community resources to promote student well-being and successful outcome. * Monitor and track students in distress to ensure progress and follow-up, maintaining detailed, timely, and confidential records of all BAIT and student-parent cases. Facilitate collaboration among students, faculty, families, and community partners to promote student well-being and support those facing extenuating circumstances. * Utilize university software and database systems to access, record, and maintain accurate and up-to-date case documentation in accordance with institutional policies and procedures. * Maintain and update BAIT materials, website, and community resource lists. Design and deliver educational training and support programs for faculty, staff, and students, including awareness and prevention initiatives related to student well-being, crisis response, and parenting-student support. Collect, analyze, and report BAIT and student-parent case data to assess departmental needs, identify trends and gaps, and inform financial and programmatic resource planning. * Collaborates with campus partners including Student Counseling Services, Residence Life, University Police, Disability Services, Office of Student Financial Aid, Office of the Registrar, Health Services, Academic Affairs and other campus constituents in coordinating referrals and services. Minimum Requirements * Education - Bachelor's degree in (Higher Education, Student Personnel Administration, Psychology, Social Work, Counseling or related field). * Experience - Five years of related experience. * An equivalent combination of education and experience may be considered. Preferred Qualifications * Master's degree in Counseling, Psychology, Student Affairs/Higher Education Administration or closely related field. * One (1) year of experience in mental health case management or referral. * An equivalent combination of education and experience may be considered. Knowledge and Abilities Knowledge of: * Word processing, spreadsheet, and database applications. Ability to: * Multitask and work cooperatively with others. * Present information clearly and concisely. * Work with sensitive information and maintain confidentiality. * Excellent written communication, analytical, interpersonal, and organizational skills. Preferred Knowledge and Abilities Knowledge of: * Case management database systems (e.g., Maxient, Symplicity) and in mediation/conflict resolution for complex interpersonal situations. * Mental health conditions, treatments, and factors affecting individuals, with experience applying Trauma-Informed Care principles in higher education. * College/university case management, crisis intervention, and supporting students while maintaining HIPAA and FERPA compliance. * Skilled in collaboration with mental and physical health providers, community agencies, and campus stakeholders. Ability to: * Work cooperatively with others within a multidisciplinary team environment; evidence of effective collaborative relationships with students, faculty and/or staff. * Maintain confidentiality bases on relevant laws, policies and/or procedures. Licensing / Professional Certification - None Physical Requirements - None The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position may supervise employees. Other Requirements * Work beyond normal office hours and/or work on weekends. * Position requires on campus, face-to-face interactions. * Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $43,909.08/annually INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: * Resume * Cover Letter * 3 -5 professional references and their full contact information * Unofficial transcripts (if applicable) All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $43.9k yearly Auto-Apply 60d+ ago
  • PSH Case Manager- Families

    San Antonio Metropolitan Ministry Inc. 3.9company rating

    Case manager job in San Antonio, TX

    Job Title: Permanent Supportive Housing Case Manager Reports To: Manager of Permanent Supportive Housing FLSA Status: Full-time/Exempt Approved By: Vice President of Supportive Housing Approved Date: January 2025 SUMMARY The Permanent Supportive Housing Case Manager is an experienced, social services professional responsible for providing high-quality, comprehensive, and intensive case management services to chronically homeless families residing in the community. The role of the Permanent Supportive Housing Case Manager is to build trusting relationships with program participants which will enable the participants to maintain housing and reach personalized goals. The Case Manager is dedicated to supporting and empowering participants utilizing evidence-based practices, including a Housing First philosophy, Motivational Interviewing, Harm Reduction, and Trauma Informed Care. The Case Manager collaborates with a wide range of service providers with the goal of assisting participants to achieve tenancy stability, increase financial independence, connect to wellness resources, and increase community integration. Supportive services are offered to best meet participant needs specifically in the areas of physical and/or mental health disability, domestic violence, and substance use. The overall goal is to maximize housing stability for the participants, and to put measures in place to prevent participants from returning to homelessness. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Provide case management services that facilitate client self-sufficiency and housing retention. Ability to build positive and trusting relationships with diverse populations, particularly participants experiencing trauma, homelessness, physical and/or mental health disabilities, and substance use challenges. Use evidence-based practices in service delivery, such as Trauma Informed Care, Motivational Interviewing, Harm Reduction, Housing First, and Person-Centered Planning. Provide field-based case management services in the areas of, but not limited to: independent living skills, community integration, connection to mainstream benefits, employment services, medical and mental health care, substance use treatment, and all other services needed to support participants in reaching their service plan goals. Maintain on-going case load of 15-18 families participating in program by meeting with each participant on a biweekly basis. Assist families in developing an Individualized Service Plan. Actively involve participants in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans. Refer participants to necessary services, and coordinate with other providers to help participants to access services and achieve goals set in his/her plan. Work toward strengthening each participant's sustainability in permanent housing. Conduct crisis assessment and provide appropriate interventions. Work in collaboration with property management to help resolve any concerns or issues that may arise with participant to help participant remain stably housed. Maintain necessary documentation, reports and statistics in the Homeless Management Information System (HMIS) database and enter all data within timeframes as set forth by the HMIS Data Quality Plan. Plan and participate in community-building activities. Plan regular times to recognize participant achievements, encourage leadership, and implement other ways to help participants recognize and build on strengths. Learn and model sound conflict resolution techniques for the purposes of mediating conflicts within the dynamic of participant to landlord relationship. Assist with orienting new clients and exiting departing clients, ensuring adequate transition, referrals, and continuity of care. Identifies opportunities for volunteers. Other duties as assigned. SUPERVISORY RESPONSIBILITIES n/a QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous case management experience and working knowledge of local resources and social services available are highly desirable. Excellent time management skills and the ability to effectively communicate both orally and written is essential. A valid Texas Driver's License, a reliable motor vehicle, and liability insurance is also needed. The individual must have a high level of energy, creativity and flexibility. EDUCATION and/or EXPERIENCE This position requires a Bachelor's Degree. Degrees in social work, human services, or other related fields are preferred, but not required. At least 2 years of case management experience, and experience using HMIS is preferred. Extensive work history with at-risk populations and crisis intervention is a must. LANGUAGE SKILLS Bilingual (English/Spanish) is preferred. MATHEMATICAL SKILLS Basic mathematical skills required to adequately fulfill job duties, including but not limited to the ability to calculate figures and amounts such as addition, subtraction, division, percentages. Budgeting skills are also required. REASONING ABILITY Case manager must be sensitive to the dynamics associated with homelessness and at-risk populations. The case manager must possess excellent judgment and the ability to manage crisis appropriately. CERTIFICATES, LICENSES, REGISTRATIONS Class C driver's license. Licensed social worker or equivalent licensure desirable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands inherent in this position include but are not limited to sitting for long periods of time, use of computer equipment, operation of a motor vehicle, walking, climbing stairs, bending, stretching and lifting up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment for this position is primarily indoors, with occasional outdoor activity required for supervision/participation in community events. Operating an agency motor vehicle may also be required on occasion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires some weekend and evening hours. The noise level in the work environment is usually moderate.
    $37k-44k yearly est. Auto-Apply 60d+ ago
  • Medical Field Case Manager

    Injury Management Organization, Inc.

    Case manager job in San Antonio, TX

    Job Description Independent Contractor (1099) - Medical Field Case Manager - Workers Compensation - Located in San Antonio, TX This is an IN PERSON Case Manager role in the field. A wide variety of creativity and latitude is expected. The FCM carries an active caseload, represents IMO in a professional manner at all times to our clients and assigned injured employees and attends file reviews as requested. Must reside in the San Antonio, TX area Bilingual in Spanish English required RN preferred Bachelors Degree in nursing or related field preferred Must have certification in case management, i.e., CCM, CRN, CDMS, CRC, COHN 1099 Contractor The successful candidate will be familiar with Texas Workers' Compensation as well as ODG (Official Disability Guidelines) and will collaborate with physicians and the multidisciplinary team including adjusters, medical care providers, and employers to facilitate the plan of care and assist in identification and concurrent resolution of variances. Acknowledgement of referral receipts to adjuster will occur within 24 hours of receipt - for referrals received after hours or on Fridays, contact will occur within 24 hours of the next business day. Three-point contacts, with the injured employee, the employer, and the medical provider(s), will be made within 48 hours of receipt of referral. For referrals received after hours or on Fridays, contact will occur within 48 hours of the next business day The Field Case Manager will provide the initial report to the IMO office within two (2) weeks of referral. This report will include action plan with projected length of time on file, projected RTW timeframe, updated medical information, and projected medical costs-based industry standard guidelines for diagnosis. The Case Manager will update adjusters within 24 hours of each visit activity by utilizing the "IMO Email Update" report. FCM acts as a liaison for the injured employee and communicates with the client while maintaining neutral position between all interested parties. They provide assistance to injured employees as needed with selection of treating physician from the Network provider list as well as assist injured worker and physicians with specialist referrals and ensure utilization of providers within the Network. It is important to maintain communication with employer, adjuster as needed for coordination of RTW (Return to Work) efforts and initiate required forms and letters of communication as indicated throughout the case management process. They utilize clinical/nursing skills to coordinate the individual's treatment program while maximizing cost containment and provide documentation in the IMO SmartCat Software, updating medical notes medical status and RTW Status. Communication with claim examiners is critical, and it may be necessary to participate with file reviews to ensure that disputes or other non-medical issues are addressed accordingly
    $32k-51k yearly est. 14d ago
  • Entry-Level Case Coordinator

    Insight Global

    Case manager job in Austin, TX

    Insight Global is seeking an Entry-Level Case Coordinator to support a premier, nationally recognized insurance and wealth management client in Austin, TX. In this role, you will support the expanding case operations team and play an important part in the early stages of the life insurance new business process. This role is ideal for recent graduates or individuals looking to begin a career in the financial services or insurance industry. In this position, you will: - Enter and organize application data within the client's internal CRM system - Assist Case Managers with preparing files prior to submission - Communicate with internal team members as needed - Support the new business workflow and maintain accurate records - Perform administrative duties to ensure smooth case operations - Learn life insurance processes, underwriting stages, and the full case lifecycle - Report to remote Case Management leadership while collaborating with onsite Austin-based teams This is a direct hire position with a salary of $50,000 to $55,000. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Strong attention to detail and accuracy - Basic computer skills (Microsoft Office, CRM tools) - Organized, reliable, and able to meet deadlines - Strong written and verbal communication skills - Ability to work onsite and support multiple team members - Interest in building a career within financial services or insurance - Experience in data entry, administrative work, or financial services - Bachelor's degree in Finance, Business, Economics, or related field - Customer service experience - Desire for long‑term professional growth within the organization
    $50k-55k yearly 4d ago
  • Case Coordinator Manager

    BRC 4.5company rating

    Case manager job in San Antonio, TX

    BRC is a leading professional services firm specializing in accident analysis and injury causation consulting. With a strong focus on research in accident reconstruction and biomechanics, BRC is recognized for its regular contributions to peer-reviewed journals. The Role We are looking for a dynamic and motivated Manager to join our team. This role oversees Case Coordinators, ensuring consistent execution, workload balance, and adherence to established standards. What We Offer A collaborative, supportive, and intellectually stimulating environment. The opportunity to work with a multidisciplinary team of professionals in the fields of law, medicine, engineering, and more. If you're passionate about creating impactful learning experiences and contributing to the growth of a high-performing team, we would love to hear from you! Key Responsibilities & Performance Indicators · Lead and manage Support, Associate, and Senior Case Coordinators through clear expectations, coaching, and accountability. · Maintain day-to-day operational oversight of case coordination workflows to ensure accuracy, timeliness, and consistency. · Balance caseloads and priorities across the team to support consultant readiness and service delivery. · Serve as the primary escalation point for workflow, scheduling, and coordination issues. · Define, track, and manage KPIs related to accuracy, turnaround time, workload balance, and case health. · Use data and trend analysis to identify risks, performance gaps, and improvement opportunities. · Translate KPI insights into targeted coaching, process adjustments, and training initiatives. · Establish and oversee quality checks for calendaring, documentation, and deadline compliance. · Ensure adherence to policies, confidentiality requirements, and formatting standards. · Lead onboarding, training, and continuous development for Case Coordinators. · Partner with Senior Case Coordinators to reinforce standards and mentor developing staff. · Apply emotional intelligence and sound judgment to resolve conflict, manage change, and maintain team stability. · Communicate clearly and professionally with leadership, consultants, and cross-functional partners. · Translate strategic direction into executable workflows and measurable outcomes. · Champion effective use of technology to improve efficiency, visibility, and scalability. · Evaluate and optimize case management systems, collaboration tools, and digital workflows. · Drive process improvements, standardization, and innovation aligned with business needs. · Anticipate operational disruptions and proactively implement mitigation strategies. · Partner with leadership and HR on staffing decisions and performance management processes. · Represent the Case Coordinator function with credibility, discipline, and accountability. Required Education and Experience: · 5+ years of experience leading and managing operational teams in high-volume, deadline-driven legal or professional services environments, including responsibility for day-to-day supervision, coaching, workload allocation, and performance management. · 5+ years of experience stabilizing, scaling, and standardizing operations, including implementing procedures, improving workflows, and driving accountability across teams. · 3+ years of experience leveraging technology and data to manage performance, monitor KPIs, and improve operational efficiency, including exposure to process improvement, automation, or operational transformation initiatives. · Associate or Bachelor's degree in business administration, management, paralegal studies, or a related field (preferred, not required).
    $35k-46k yearly est. 6d ago
  • Guidance Counselor - High School

    Focused Staffing

    Case manager job in Austin, TX

    Job DescriptionHigh School Guidance Counselor (Grades 6-12) Focused Staffing Group (FSG) About Us Focused Staffing Group connects passionate education professionals with schools where they can make a meaningful impact. We go beyond staffing-we support careers that change lives. The Role FSG is seeking a High School Guidance Counselor to support students in grades 6-12 through a comprehensive counseling program focused on academic success, career readiness, and social-emotional development. Key Responsibilities Plan, implement, and evaluate a developmental school counseling program Provide individual and small-group counseling, including crisis intervention Teach and support guidance curriculum (SEL, bullying prevention, healthy choices, substance abuse, suicide prevention) Collaborate with teachers, administrators, parents, and community partners Support academic planning, course selection, scheduling, and student transitions Maintain student records, referrals, and required documentation Participate in professional development and campus initiatives Qualifications Master's degree in School Counseling, Mental Health Counseling, or related field Valid Texas School Counselor Certification or Licensed Professional Counselor (LPC) School counseling experience preferred (teaching experience a plus) Strong communication, organization, and relationship-building skills Work Environment & Physical Requirements School-based setting using standard office equipment; role involves regular standing, walking, and lifting up to 20 lbs.
    $42k-60k yearly est. 7d ago
  • Case Manager (Eighth Street)

    Endeavors 4.1company rating

    Case manager job in Austin, TX

    JOB PURPOSE: The Case Manager provides direct support to individuals experiencing homelessness in a low-barrier shelter setting. This role focuses on building trust, reducing barriers to stability, and supporting clients in developing individualized plans that lead to permanent housing. The Case Manager works collaboratively with shelter staff, community partners, and service providers to connect clients with resources such as housing programs, healthcare, behavioral health, employment, and benefits. Qualifications ESSENTIAL JOB RESPONSIBILITIES: Build rapport with clients using trauma-informed, strengths-based, and housing-first approaches. Provide ongoing case management, including weekly check-ins, progress tracking, and advocacy. Coordinate referrals, service planning and documentation of services for assigned caseload. Conduct needs assessment to identify client's needs, strengths, housing barriers. Obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program. Develops client intake and case plans for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week. Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Assist clients with completing housing applications, rental assistance, and housing program referrals. Coordinate with landlords, housing authorities, and partner agencies to secure stable housing. Support clients in obtaining identification, income verification, and other required documents. Provide move-in support, including coordination of deposits, furnishings, and transportation when applicable. Connect clients to community resources including medical care, mental health treatment, recovery services, employment training, and public benefits. Collaborate with external agencies to ensure wraparound support for clients. Accompany clients to appointments when needed to reduce barriers to access. Refers clients to appropriate programs or other agencies based on clients' needs and in accordance with their program plan. Maintain accurate and timely case notes, service plans, and outcome data in HMIS or agency database. Track client progress toward housing and program goals. Prepare reports for funders, program monitoring, and outcome evaluation. Follow confidentiality and HIPAA standards at all times. Completes discharge plans of clients exiting the program; transfers file contents to non-active file. Meet all federal and state regulatory guidelines and standards that are applicable to this position. Maintain a caseload in accordance with agency policies and procedures contract standards. Work with shelter staff to support a safe, respectful, and low-barrier environment. Assist in crisis intervention and de-escalation as needed. Participate in staff meetings, case conferencing, and ongoing training. Maintain a minimum number of weekly contacts with clients. Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements. Maintain confidentiality in all areas of the service population and program operations. Other duties as assigned. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities." ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor's in Social Work, Psychology, Criminal Justice, Sociology or related field of study. Equivalent relevant experience may substitute for education. EXPERIENCE: At least 2 years of experience in case management, housing navigation, or related direct service role. Proficiency in Spanish/English (written and spoken language skills), required. Experience with mental health and/or a homeless population is a plus. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES: Driver's License with a clear record. VEHICLE: Must have daily use of a vehicle without prior notice. WORK LOCATION: In-Person OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
    $31k-42k yearly est. 16d ago
  • Oncology Case Manager - South Texas

    Caris Life Sciences 4.4company rating

    Case manager job in Austin, TX

    **At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. **Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. **Key Responsibilities** + Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. + Execute customer retention strategies to maintain and grow existing accounts. + Build and maintain value-based relationships with current customers, driving increased utilization of products and services. + Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. + Accurately document customer interactions, updates, and value-based activities in the CRM. + Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. + Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. + Maintain assigned company equipment and assets. + Submit required reports and documentation accurately and on time. + Meet or exceed assigned performance goals. + Support meetings, conferences, and trade shows as needed. + Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. + Maintain a primary focus on case management. **Required Qualifications** + Bachelor's degree required. + Minimum of three years of account management or customer-facing experience. + Strong problem-solving and decision-making skills. + Understanding of clinic-based business practices. + Ability to learn proprietary software. + Excellent written and verbal communication skills. + Strong organizational, interpersonal, and collaboration skills. + Valid driver's license and reliable transportation. + Successful completion of pre-employment requirements. **Preferred Qualifications** + Experience in pharma, medical device, or diagnostics. + Oncology experience. **Physical Demands** + Ability to sit or stand for extended periods. + Ability to lift routine office materials. **Additional Information** + Periodic travel required, including possible evenings, weekends, or holidays. **Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation. Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.
    $32k-44k yearly est. 12d ago
  • Medical Field Case Manager

    Injury Management Organization

    Case manager job in San Antonio, TX

    Independent Contractor (1099) - Medical Field Case Manager - Workers Compensation - Located in San Antonio, TX This is an IN PERSON Case Manager role in the field. A wide variety of creativity and latitude is expected. The FCM carries an active caseload, represents IMO in a professional manner at all times to our clients and assigned injured employees and attends file reviews as requested. Must reside in the San Antonio, TX area Bilingual in Spanish English required RN preferred Bachelors Degree in nursing or related field preferred Must have certification in case management, i.e., CCM, CRN, CDMS, CRC, COHN 1099 Contractor The successful candidate will be familiar with Texas Workers' Compensation as well as ODG (Official Disability Guidelines) and will collaborate with physicians and the multidisciplinary team including adjusters, medical care providers, and employers to facilitate the plan of care and assist in identification and concurrent resolution of variances. Acknowledgement of referral receipts to adjuster will occur within 24 hours of receipt - for referrals received after hours or on Fridays, contact will occur within 24 hours of the next business day. Three-point contacts, with the injured employee, the employer, and the medical provider(s), will be made within 48 hours of receipt of referral. For referrals received after hours or on Fridays, contact will occur within 48 hours of the next business day The Field Case Manager will provide the initial report to the IMO office within two (2) weeks of referral. This report will include action plan with projected length of time on file, projected RTW timeframe, updated medical information, and projected medical costs-based industry standard guidelines for diagnosis. The Case Manager will update adjusters within 24 hours of each visit activity by utilizing the "IMO Email Update" report. FCM acts as a liaison for the injured employee and communicates with the client while maintaining neutral position between all interested parties. They provide assistance to injured employees as needed with selection of treating physician from the Network provider list as well as assist injured worker and physicians with specialist referrals and ensure utilization of providers within the Network. It is important to maintain communication with employer, adjuster as needed for coordination of RTW (Return to Work) efforts and initiate required forms and letters of communication as indicated throughout the case management process. They utilize clinical/nursing skills to coordinate the individual's treatment program while maximizing cost containment and provide documentation in the IMO SmartCat Software, updating medical notes medical status and RTW Status. Communication with claim examiners is critical, and it may be necessary to participate with file reviews to ensure that disputes or other non-medical issues are addressed accordingly
    $32k-51k yearly est. 13d ago
  • DCM Case Manager - West Virginia

    Endeavors 4.1company rating

    Case manager job in San Antonio, TX

    JOB PURPOSE: The DCM Case Manager will provide disaster case management services to individuals and families impacted by disasters. The Case Manager is responsible for completing Needs Assessments, developing Service Plans and making appropriate community referrals for additional services. The Case Manager maintains appropriate contact with the client and ensure quality services are provided and that their Service Plan is completed timely. *This is a grant funded position with the initial funding period anticipated to be four months. Qualifications ESSENTIAL JOB RESPONSIBILITIES: Conduct client outreach and complete eligibility and intake process for each client. Conduct home and community visits with the client to provide on-going support and assistance in applying for and obtaining community resources to meet disaster caused unmet needs. Develop Individual Recovery Plans recovery plan that includes client input. Conduct follow up visits to monitor and assess the effectiveness of services provided. Document comprehensive client background information, case history, updates and progress towards Individual Recovery Plan in both physical and digital files via online software. Prepare reports as requested by Case Management Supervisor or Program Manager. Assist clients in identifying and obtaining available benefits as well as social and community resources. Serve as liaison between family services, medical/psychological health professionals and other contacts to help individuals and families in post-disaster events. Meet regularly with Case Management Supervisor to staff case load. Provide on-going program evaluation and recommendations to the Case Management Supervisor and Program Manager for continuous growth and quality. Provide reports and status for all cases in their portfolio as needed by program demands. Participate in workshops, seminars, education programs and other activities that promote professional growth and development. Other duties as assigned. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities." ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor's degree in behavioral sciences, human services, or social services fields. -OR- High School diploma or GED is required with 3 years' experience in lieu of Bachelor's degree. EXPERIENCE: Bachelor's degree: 2 years' prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. Bilingual (English / Spanish) communication skills are also preferred. -OR- High School diploma/GED: Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. Bilingual (English / Spanish) communication skills are also preferred. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES: Driver's License with clear record. VEHICLE: Must have daily use of a vehicle without prior notice. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates and have access daily to reliable transportation. Must pass criminal background checks. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
    $31k-42k yearly est. 11d ago
  • Oncology Case Manager- Arkansas-Texas- Louisiana

    Caris Life Sciences 4.4company rating

    Case manager job in Austin, TX

    **At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. **Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. **Key Responsibilities** + Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. + Execute customer retention strategies to maintain and grow existing accounts. + Build and maintain value-based relationships with current customers, driving increased utilization of products and services. + Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. + Accurately document customer interactions, updates, and value-based activities in the CRM. + Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. + Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. + Maintain assigned company equipment and assets. + Submit required reports and documentation accurately and on time. + Meet or exceed assigned performance goals. + Support meetings, conferences, and trade shows as needed. + Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. + Maintain a primary focus on case management. **Required Qualifications** + Bachelor's degree required. + Minimum of three years of account management or customer-facing experience. + Strong problem-solving and decision-making skills. + Understanding of clinic-based business practices. + Ability to learn proprietary software. + Excellent written and verbal communication skills. + Strong organizational, interpersonal, and collaboration skills. + Valid driver's license and reliable transportation. + Successful completion of pre-employment requirements. **Preferred Qualifications** + Experience in pharma, medical device, or diagnostics. + Oncology experience. **Physical Demands** + Ability to sit or stand for extended periods. + Ability to lift routine office materials. **Additional Information** + Periodic travel required, including possible evenings, weekends, or holidays. **Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation. Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.
    $32k-44k yearly est. 12d ago

Learn more about case manager jobs

How much does a case manager earn in New Braunfels, TX?

The average case manager in New Braunfels, TX earns between $26,000 and $59,000 annually. This compares to the national average case manager range of $30,000 to $61,000.

Average case manager salary in New Braunfels, TX

$39,000

What are the biggest employers of Case Managers in New Braunfels, TX?

The biggest employers of Case Managers in New Braunfels, TX are:
  1. Listening Ear Crisis Center
  2. Civix Consulting Group
  3. Empower Behavioral Health
  4. Empower Behavioral Health LLC
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