Case manager jobs in New Jersey - 2,010 jobs

Addictions Counselor - Licensed Professional Counselor LPC/CADC Are you passionate about working with an underserved and rewarding population? Looking for a clinical role without the administrative burden, and one that offers real work-life balance? If so, read on and apply today! Senior Care Therapy is seeking full-time or part-time Licensed Professional Counselors to join our mission of providing in-person psychotherapy services to the geriatric population. We currently serve over 300 Skilled Nursing Facilities including sub-acute, long-term care, and assisted livings throughout NJ, NY, PA, and MD. As a clinician owned and operated company, SCT takes pride in providing supportive counseling through patient-centered psychology services that has a meaningful impact on residents' mood, functioning, and overall quality of life. By working collaboratively with facility staff, SCT aims to improve outcomes for both residents and the care teams that support them. We are committed to providing the highest level of psychological services and to being at the forefront of ever-changing regulations, needs, and trends. At SCT, we handle all the administrative responsibilities -- including billing, insurance, credentialing, and pre certifications --- so you can do what you do best: providing exceptional clinical care! What We Provide: Customizable Part-time or Full-Time opportunities available, tailored to align with your personal and professional goals. 32-hour and 40-hour equivalent work week opportunities Salary ranges from $56,000-$83,000 with Uncapped FFS Bonus Opportunity! Part Time: Fee for Service Opportunities Rewarding experiences working with the senior population Flexible Daytime Hours with Autonomy No Admin Tasks! No cancellations! No no-shows! EHR Your Way! Efficient, user friendly, clinician designed EMR. SCT University CEU Reimbursement Psychologist led training on day one with ongoing support. Clinical Team Support: peer-to-peer learning. Cutting-edge Resources & Mentorship: We champion your growth with abundant resources, mentorship, and career advice to set you up for unparalleled success Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Ancillary Benefits (Full-Time) 401(k) plan with up to 3% company match offered Day 1! (PT and FT) Malpractice Insurance Provided PTO & Holiday (Full-Time) Key Responsibilities: Conduct individual and group psychotherapy sessions for patients in a subacute or skilled nursing facility. Assess, diagnose, and treat a wide range of emotional and behavioral health conditions, including depression, anxiety, adjustment disorders, and cognitive decline. Develop and implement evidence-based treatment plans tailored to the needs of each patient. Collaborate with facility staff, interdisciplinary teams, and family members to support patient care. Maintain accurate and timely clinical documentation in accordance with regulatory standards using our clinician-designed electronic medical/health system (EHR). Monitor patient progress and adjust treatment plans as needed. Requirements: Active and unrestricted license to practice as a Licensed Professional Counselor in State applying for. Effective oral and written communication in English Basic proficiency with technology, including electronic health records (EHR). Strong organizational and documentation skills, with attention to regulatory compliance. Ability to provide in-person services at assigned facilities, up to 45 minutes. Ability to walk, stand, and move between patient rooms and offices within the facility throughout the day. Full Vaccination and Booster Status may be required in some facilities. Preferred Qualifications: Certified as an Alcohol and Drug Counselor is Preferred Previous clinical experience in a subacute, long-term care, or geriatric healthcare setting. History of treating Anxiety, Depression and Adjustment Disorders. Psych or Addictions experience is a plus. Excellent time management and organizational skills. SCT welcomes individuals with a variety of licensure types to join our exceptional team. We encourage you to reach out directly to learn more about current openings! Currently Hiring for Clinical Psychologist, LCSW, LPC, LMHC, and LMFT located in NJ, NY, PA, or MD. Compensation details: 56000-83000 Yearly Salary PI310e29***********0-39082139

Pinnacle's Voice: A Tale of Transformation & Recovery “I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I've ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.” About Us: Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 30,000 individuals daily resulting in a network of care spanning across the country. As a Lead Counselor, you will provide leadership for other counselors. You will provide management of an individual caseload, participation in various facility committees, and carrying out other management-related duties as specified by the Clinical Supervisor/Clinical Director. You will also assist Clinical Supervisor/Clinical Director in the areas of problem solving, conflict resolution, readiness for state, CARF visits, and other areas assigned. It is expected that this role be performed onsite and it is not a remote position. Pay Range: $23/hour to $37/hour 18 days PTO (Paid Time Off) 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University. Requirements: Associate's degree or higher At least 2 years' experience in dependency and / or medication assisted treatment is required. Certification or licensure as CADC, LCADC, LSW, LCSW, LAC or LPC is required Preferred Demonstrated leadership qualities amongst the counseling team. Demonstrated superior clinical skills and the ability to share expertise with others. Responsibilities: Ensure the completion of patient databases, treatment plans, progress notes, discharge summaries, and other essential documentation in accordance with applicable federal and state standards and agency policies and procedures. Provide patients with orientation regarding objectives of the program, phase system requirements, rules and regulations, sanctions, hours of services, patient rights, and additional information to help patients adjust to the program. Ensure each patient is assessed and placed according to treatment phases in accordance with Federal and State standards and agency policies. Ensure all clinical documentation and patient charts are updated in accordance with established policies and procedures. Counsel patients in crisis situations by identifying patient resources and coping abilities to help patients cope with and resolve crisis. Counsel patients who have refused to comply with specific program requirements to increase patient awareness of consequences of noncompliance. Arrange referrals to other agencies and resources in the community when appropriate. Participate in case conferences and case reviews in accordance with established policies and procedures. Review counselor documentation and sign off on documentation as directed by the Clinical Supervisor or Clinic Director. Assist with the overall direction and development of all substance use services. Participate in treatment team meetings and grievance hearings as needed. Conduct/assist with weekly staff meetings with the counseling team. Conduct/assist with ongoing review of counselor's case files to ensure compliance with Federal, State and PTC requirements. Assist Clinical Supervisor/Director with annual performance reviews of the counseling team. Assist Clinical Supervisor/Clinical Director as needed in state and CARF inspections, staff meetings and other areas. Assist with in-service training to clinical teammates on regularly scheduled basis. Monitors clinical records regularly for quality and compliance with State and Federal regulations. Conduct mock inspections. Perform intakes on new patients. Develop preliminary and comprehensive treatment plans. Provides training and technical assistance to community agencies as requested. Provides guidance to counselors in managing difficult or complex patients. Maintain accurate and up-to-date case files on each patient on their caseload and team caseload per federal, state and PTC requirements. Oversees substance use counseling case assignments and discharges. Attend team meetings and complete all training courses as required. Attend ongoing training per program/Federal/ State requirements. Other duties as assigned. Join our team. Join our mission. Qualifications Education Required Bachelors or better. Licenses & Certifications Required CADC Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Ready to Make a Real Impact and Have a Blast Doing It? Elks Camp Moore is looking for enthusiastic, compassionate Weekend Respite Camp Counselors to join our vibrant team! If you're a college student, teacher, or anyone seeking a meaningful second job-this opportunity was made for you. Our weekend respite program serves adults 19+ years old with disabilities and special needs, offering them a fun, supportive, and memorable camp experience. And guess what? You get to be part of the magic. What You'll Do Support campers with one-on-one, person-centered care Foster a fun, safe, and inclusive environment Participate in engaging weekend activities Work collaboratively with a passionate and supportive staff team Spend your weekend creating joy, confidence, and unforgettable memories with our campers Schedule & Commitment Opportunities during the Spring & Fall seasons Programs operate from Friday evening to Sunday morning (overnight included! - have the full expereince!) Flexible schedule - choose which weekends from our schedule you'd be free to commit to. Fully paid training provided-no prior experience required! Why You'll Love It Here Be part of a team that truly makes a difference Gain hands-on experience working with individuals with disabilities Perfect for students, educators, and those with weekday commitments A positive, uplifting environment filled with laughter, purpose, and connection Camp weekends are seriously fun-just check out our social media What We're Looking For A caring, energetic, and reliable individual Someone excited to work in a supportive, overnight camp environment A team player with a big heart Must be 18+ years old No experience necessary-just bring your enthusiasm; we'll handle the rest! Compensation Competitive weekend pay Meals and lodging included during the weekend Join Us & Make Moments That Matter This isn't just a part-time job. It's an opportunity to spark joy, build meaningful relationships, and be part of something extraordinary. Apply today and become a Weekend Respite Counselor at Elks Camp Moore-where every weekend is a chance to make magic.

Newark, New Jersey Hybrid 3/2 Split Law Firm Comp: $250K - $350K Our client is a well-known large full-service commercial law firm conveniently located in Newark, NJ. Our client needs to hire an experienced Of Counsel to join their Construction and Energy Practice Group. Candidates should have 10-15 years of construction law and litigation experience. Compensation for this position is wide open and depends on experience. Candidates must be admitted in New Jersey and New York. Their firm represents developers, general contractors, subcontractors, and design professionals. In addition to drafting and negotiation of construction contracts, this position requires candidates to be able to manager all phases of litigation including trial in addition to advising clients on contract administration, risk management, and dispute avoidance strategies. The incoming Of Counsel will manage independent responsibilities and direct client contact. The Of Counsel role DOES NOT REQUIRE A BOOK OF PORTABLE BUSINESS. This can be a hybrid role with a 3/2 split in the office or you may work full time in the office. On-site parking is available and the firm is conveniently located to all modes of transportation. Penn Station NYC to Penn Station NJ is an18 minute train ride door-to-door. If you would like to learn more about this position, please DIRECTLY EMAIL YOUR RESUME TO: ******************************** for immediate and confidential review.

Our client is a leading pharmaceutical manufacturer with a diverse portfolio spanning multiple therapeutic areas, across branded, generic, and OTC products. With a strong commitment to innovation and patient care, the company is experiencing significant growth and is expanding its legal team. The Company is seeking a skilled Corporate Counsel to join a dynamic and growing legal department. This is the company's third legal hire, offering substantial opportunities for professional development and advancement. The ideal candidate will have experience drafting and negotiating a wide range of commercial agreements and the ability to support various other legal matters across the organization. Key Responsibilities: Draft, review, and negotiate a broad spectrum of commercial agreements, including supply, distribution, licensing, manufacturing, and service agreements. Provide legal support across multiple business functions, including regulatory, compliance, intellectual property, and corporate governance. Advise internal stakeholders on legal risks and strategies to mitigate exposure. Ensure compliance with healthcare regulations, including the Anti-Kickback Statute, False Claims Act, and other fraud and abuse laws, as well as applicable FDA and state requirements. Collaborate with cross-functional teams to ensure adherence to industry standards and best practices. Assist with special projects and strategic initiatives as the company continues to grow. Qualifications: Juris Doctor (JD) from an accredited law school and active bar membership in good standing. Minimum of 4+ years of legal experience, preferably in the pharmaceutical, biotech, or medical device industry. Strong background in drafting and negotiating complex commercial agreements. Familiarity with healthcare regulatory compliance, including fraud and abuse laws. Ability to manage multiple priorities in a fast-paced environment. Excellent communication, analytical, and problem-solving skills.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Nurse - Medical Case Manager Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $85,600.00 - $141,200.00 Target Openings 1 What Is the Opportunity? Under moderate supervision, provide office based telephonic medical case management with emphasis on early intervention, return to work planning, coordination of quality medical care on claims involving disability and medical treatment as well as in-house medical reviews as applicable to claim handling laws and regulations. Responsible for helping to ensure injured parties receive appropriate treatment directly related to the compensable injury or assist claim handlers in managing medical treatment to an appropriate resolution. What Will You Do? * Contact customer, medical provider and injured parties on claims involving medical treatment and /or disability to coordinate appropriate medical care and return to work. * Develop strategies to facilitate an injured employee's return to work and achieve maximum medical improvement. Evaluate and update treatment and return to work plans within established protocols throughout the life of the claim. * Coordinate with medical providers to ensure the injured employee is actively participating in a viable treatment plan. * Evaluate medical treatment requests to ensure that they are reasonable and necessary based upon jurisdictional guidelines. * Engage specialty resources as needed to achieve optimal resolution (Dial-a-doc, physician advisor, peer reviews, MCU). * Partner with Claim Professional to provide medical information and disability status necessary to create an overall strategy to achieve an optimal outcome. * Utilize internal Claim Platform Systems to manage all claim activities on a timely basis. * Utilize Preferred Provider Network per jurisdictional guidelines. * Partner with Claim Professional to provide input on medical treatment and recovery time to assist in evaluating appropriate claim reserves. * Submit accurate billing documentation on all activities as outlined in established guidelines. * Customer Engagement. * Participate in Telephonic and/or onsite File Reviews. * Respond to inquiries - oral and written. * Keep injured worker apprised of claim status. * In-person medical case management may be required to support Concierge locations, where a Nurse Case Manager meets with injured employees face to face following office visits at a provider's medical facility. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) and/or certifications may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Disability case management experience. * Prior clinical experience. * Familiarity with URAC standards. * Analytical Thinking: Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making. * Communication: Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology. * Ability to effectively present file resolution to internal and/or external stakeholders. * Negotiation: Intermediate ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise. * General Insurance Contract Knowledge: Ability to understand policies and contracts, as they apply to policy conditions. * Principles of Investigation: Intermediate investigative skills. * Follows a logical sequence of inquiry with a goal of securing information about the work accident, resulting injury, anticipated treatment, job duties and any material factors that may impact recovery and return to work. * Value Determination: Basic ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves. * Legal Knowledge: Basic knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry. * Medical knowledge: Thorough knowledge of the nature and extent of injuries, periods of disability, and treatment needed. * WC Technical: intermediate ability to demonstrate understanding of WC Products and ability to apply available resources and technology to manage treatment plans and assist with claim resolution. * Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state. * Customer Service: Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes. * Teamwork: Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result. * Planning & Organizing: Advanced ability to establish a plan/course of action and contingencies for self or others to meet current or future goals. * Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Clinical Research Counselor (CRC), or Certified Rehab Registered Nurse (CRRN). What is a Must Have? * Registered Nurse; Licensed Practical Nurse or Licensed Vocational Nurse. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Job Description Expect Success at Bridgeway! We make a difference in people's lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. Bridgeway operates 13 PACT teams, along with more than 20 additional short-term, and longer-term integrated care and recovery service teams across 10 New Jersey counties. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Case Manager/Wellness Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. Salary:$44,000 - $51,000 annually, *****$5k Sign-on Bonus***** Location: Elmwood Park, NJ Work hours: Full time - 40 hours a week Position Overview Bridgeway is seeking a Case Manager/Wellness Specialist, a critical member of a multi-disciplinary core services team, to provide wellness assessment and direct services to people who have serious mental illness and who are enrolled in the PACT Program: Program of Assertive Community Treatment. The ideal candidate will enjoy spending 70-80% of their time working with people. The Case Manager Wellness Specialist for a PACT team will assume the following responsibilities: Participate with the licensed staff in the development, implementation, and monitoring and updating of the individualized rehabilitation plan/Individual Recovery Plan (IRP). As a team member in the frequent monitoring and assessment of the mental health status of persons receiving services as well as related variables, including significant others, the home and the community in which the person served lives REQUIRED QUALIFICATIONS: Master's degree and one-year experience in the provision of MH services - OR - Bachelor's degree in a behavioral health science from an accredited institution and two years' experience in the provision of MH services EXCELLENT BENEFITS: Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP Eligible for medical benefits after 30 days of employment Flexible work schedules, clinical training series, leadership development program 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law. #HP

Fulfilling Lives. Realizing Potential. Hope Christian Services provides care, programs, and resources for individuals with intellectual and developmental disabilities, ensuring that each resident reaches their full potential. Our organization addresses every aspect of life-medical, residential, social, educational, vocational, recreational, and spiritual. Hope Christian Services opened as Eastern Christian Children's Retreat on December 4, 1972 as the only facility of its kind in the state of New Jersey. ECCR expanded into the community in 1986 with the development of community-based group homes, where residents enjoy supervised, supported living. In 1992 ECCR advanced its philosophy of providing a home-like setting for residents with the construction of on-site lodges. Join Our Mission Are you ready to make a difference every day? Hope Christian Services is on the lookout for passionate and dedicated individuals to join our dynamic team! Professional. Whether you're a seasoned pro or a recent graduate eager to start your career, we want YOU! What We Offer: A Thriving Work Environment: Clean, modern group homes with a low residents-to-staff ratio Competitive hourly pay and eligibility for overtime pay. Full-time staff are eligible for a Sign-on bonus! Outstanding Benefits: Healthcare, Dental, and Vision (HCS covers up to 90% of healthcare benefits), PTO, Sick Days, Extended Illness, FMLA Tuition Reimbursement: Up to $4,800/year or $2,400/semester to support your educational goals About the Role: We are seeking a highly motivated and experienced Case Manager, -Adult Training reporting to the Assistant Director, Adult Training to join our team. As a Case Manager- Adult Training you will be responsible for providing support and guidance to our residents. Your main goal will be to help the residents achieve their goals and improve their quality of life. Responsibilities: Asist with the training of new employees which includes: Implementation of behavior plans/techniques (if applicable), resident's needs, vehicle safety, fire procedures, and all relevant Fee for service documentation. Ensure resident files include all relevant documentation as outlined in the Standards for Day Programs Attend all ISP's and ensure final documentation of resident is in order Complete internal and state incident/accident reports as needed. Maintain accurate and up-to-date resident records Track and monitor Medicaid renewals and guardianship paperwork. Participate in team meetings and case conferences Cooperate with licensee and Depart of Human Services with inspections Assist with the planning of seasonal activities. Review lesson plans and assist with the implementation Meet with instructors on monthly basis to go over caseloads and goals Minimum Qualifications: Bachelor's in Social Services, Special Education, or related field Minimum of two or more years working with individuals with developmental disabilities Proficient computer skills and ability to learn various web-based applications Detailed-oriented and effective communication skills to interact with all staff, departments, families, and outside entities. Physical ability to lift up to 35 lbs independently, ability to assist in a 2 person lift for residents, while using a hoyer lift Submit to a criminal background check and be determined to be not disqualified by the Department of Human Services prior to hire Employee shall submit to drug testing prior to employment Employee shall submit to drug testing conducted randomly and for cause Agree to have their name checked against the Central Registry of Offenders Against Individuals with Developmental Disabilities and Child Abuse Record Information Complete cooperation with the licensee (Hope Christian Services) and department staff in any inspection, inquiry or investigation. Preferred Qualifications: Experience working with diverse populations Knowledge of community resources and services Experience with health electronic records Ready to Make an Impact? Step into a role where every day is an opportunity to bring joy, support, and empowerment to others. Apply today and become a vital part of our Hope Christian Services family!

Job DescriptionDescription: Respond to travel related inquiries in support of Assist America's services. May include service requests related but not limited to: benefit inquiries, lost luggage, lost documents, repatriation of mortal remains, medical claims processing, etc.; Receives non-emergency and emergency requests for Assist America services; obtains relevant information and inputs data; evaluates and prioritizes calls for services; acts as the first point of contact for clients over the phone; escalates as necessary. Document all case management-related information using Case Management Software (CMS) Performs data entry, maintains files and reference manuals; and performs other clerical duties. Provide liaison service to Assist America members, clients, and providers. Collaborate effectively with team members within and outside the Operations department to ensure seamless experience for the company's clients. Actively participate in department and interdepartmental meetings and share knowledge and insights to help strengthen the department and organization. Research information within in-house database of providers and other useful information to aid both clients and staff. Create a team environment by assisting colleagues as needed and participating in various assignments and events geared toward inter and intra-department causes. All other duties as assigned. Requirements: College degree preferred 2-4 years' experience in customer service, and/or Assistance industry or an equivalent combination of education and experience; skills, knowledge, and abilities, essential to the successful performance of the duties assigned to this position Excellent customer service skills. Excellent communication skills required. Candidates must have the ability to speak, listen, and write in a professional manner. Command of time management and organizational skills. Travel-minded with an understanding of and appreciation for different cultures. Foreign language skills preferred - Arabic or Spanish speaking a plus Familiarity with Microsoft Office or similar suites of products. The ability to remain calm during stressful situations and handle multiple tasks at one time. The ability to work shift work, holidays, and work overtime when required.

Case Manager Department: New Jersey Program & Services Reports To (Title): Coordinator of Bridges Program Cost Center: Dept. 598 Associate (4 - 9 yrs experience) Supervising Staff: General Purpose: Provide case management services to youth enrolled in Bridges to Employment program. Connect youth with service according to their Individual Service Strategy (ISS) plan, in order to support informed and individualized connections to education, training, WIOA programs, DVRS supported employment, military, pre-apprenticeship and apprenticeship, and unsubsidized competitive employment. Complete required documentation for all services as outlined by the grant. Essential Functions: Work with Team for Outreach efforts to enroll youth eligible applicants. Review new eligible applicants; send start letter/email within 5 business days of receiving new applicant to schedule intake. Follow up on new applicants that do not come to their first & second appointment, collect paperwork, employable ID, and ISS Plan- not more than 15 days after receiving applicant information. Explain and review all GW policies, procedures and handbook to new referrals, provide tours (if applicable) and overview of services. Complete required documentation (including Intakes, ISS Plans, Progress Notes, and other required documentation) within specified timeframes. Connect & schedule each youth for intake/registration with local county One-Stop Career Center Obtain documentation from One-Stop Career WIOA Youth determining eligibility. Register each youth with local county DVRS office for Vocational Rehabilitation Services. Administer assessment to obtain interest/needs of youth and CASAS Goals (as needed) to assist in determining realistic and attainable vocational goals. In addition to determining level of academic functioning. Score and compile all vocational test material and complete evaluation/observation summary reports. Connect youth (as needed) to supportive services, benefits counseling and legal services. Follow up and document outcomes as needed. Complete case notations on a daily basis related to consumers' behaviors, attitudes and/or characteristics observed during services. Completes all progress notes per the progress note and paperwork compliance procedure. Ensure all youth participate in career guidance, planning and counseling (Career Scope) Ensure all youth participate in employability and workplace reading training with Vocational Specialist Ensure all youth participate in Financial Literacy Education (Your Money Your Goals) with Vocational Specialist. Enter all youth information into Foothold Awards system. Assist youth with job exploration and career development as needed. Upload all assessment data in the respective File for each youth in Foothold Awards System Maintain good relationships and communication with local school districts, DVRS and One-Stop offices. Organize and prioritize daily, weekly and monthly schedule. Maintain all appointments on the Outlook calendar. Serve as an agency representative at community and social service meetings. If fluent in another language, may be asked to translate on behalf of team as needed. Exercise good judgment and discretion in all communication and when making decisions that impact individuals, the group of individuals, and/or in crisis situations. Develop and maintain positive & productive relationships with coworkers, supervisors, and other colleagues, individuals, parents & caretakers, support teams, and partners. Become familiar with CARF regulations. Assure services provided and documentation maintained is CARF compliant. Attend rehab dept. and all staff meetings. (Other duties and assignments as may be assigned at the sole discretion of the employer) Qualifications: Bachelor degree from an accredited school in related field required. 1 year of experience in mental health, vocational rehabilitation, or case management preferred. Bilingual (Spanish) and/or ASL preferred. Skills Required: Intermediate Word, Excel and Outlook preferred Excellent communication and written skills Highly organized self-starter, excellent organizational and administrative skills. Must be able to prioritize and multi-task Navigate and negotiate through difficult situations Ability to communicate with all levels of employees Scope of Responsibility & Positions Supervised: · The Case Manager reports to the Coordinator of Bridges. · S/he will use discretion for students in absence of Coordinator, and informs the AVP of youth incidents or emergencies. Special Working Conditions: Lifting a minimum of 30 lbs. Ability to stand, bend and lift. May work in the field for outreach and meetings with partners.

If you want to make a living by making a difference, join Acenda as an Counselor Non-Exempt Job Title: Mobile Response Outreach and Case Management Integrated Health Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey. Our team enjoys competitive benefits, work-life balance, professional development, and team engaging events. Acenda is recognized as a multi-year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for Work-Life Balance as well as Joint Commission accredited and certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Join #TeamAcenda and make a lasting impact. Job Overview The Mobile Response Worker provides immediate, community-based intervention for children and adolescents experiencing emotional or behavioral crises in Gloucester, Cumberland, and Salem Counties. This role offers short-term case management for up to eight weeks to stabilize youth and families and prevent disruptions in their living situations. The Worker delivers culturally competent services and participates in community initiatives that promote engagement in care and treatment. Program Info Children's Mobile Response and Stabilization Services (MRSS) is an in-community crisis response to young people ages 0-21 who are in crisis as that crisis is defined by the family. Mobile Response Workers provide immediate crisis de-escalation and stabilization services. Support is available 24 hours a day, 7 days a week and we can come into your home, or provide support by phone or video. Crisis interventions include de-escalation, service linkage, and short term stabilization management. Key Responsibilities • Provide immediate intervention services for children and adolescents experiencing escalated emotional and behavioral health issues (Gloucester, Cumberland and Salem Counties) • Provide case management services for up to 8 weeks to youth and families to prevent further problems in functioning and/or disruption of their living environment • Provide culturally competent service delivery in the community • Participate in innovative initiatives designed to engage communities in care and treatment Requirements: • Bachelor's degree in counseling, social work, or related field plus a minimum of one year of experience • Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record. Local travel required. • Professionalism and a commitment to excellence in care Preferred: • Master's degree in counseling or related field. Additional Information • Hourly rate: $21.15 • Sign-on Bonus: $1000 • Bilingual-Spanish differential: An additional $1.50/hourly added to base rate if Spanish proficient What we provide: • An Innovative culture that encourages you to grow and learn with the agency • Mission-driven core • Health, Vision and Dental coverage for you and your family • 401(k) with 100% employer match on the first 5% of comp • Generous time-off • Life Insurance • Flexible Spending Accounts • Employee Assistance Program • Year-end bonuses Acenda Integrated Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Department/Program Mobile Response and Stabilization Services (MRSS)

Job Description Legal Case Coordinator Harwood Lloyd, LLP of Hackensack, NJ is looking to hire a full-time Legal Case Coordinator to join us in our Insurance Defense Department. Are you a forward-thinking team player who is determined to succeed? Would you like to work for a successful law firm that is not only known as being trustworthy and hardworking but also dedicated to giving back to our community? Are you an energetic problem solver that is passionate about the law? Do you want to be part of a diverse team that serves people from a variety of backgrounds and experiences? If so, please read on! We offer a competitive benefits package for our full-time employees that includes health and dental insurance, long-term disability, firm-paid life insurance, a 401(k) plan with matching and profit sharing, generous paid time off allowance (PTO), paid holidays plus more! Perks like mid-week bagels, pizza luncheons, company outings, and much more are also enjoyed by our staff! If this sounds like the right opportunity for you, please apply now! ABOUT HARWOOD LLOYD, LLP Harwood Lloyd, LLP is a full-service law firm that proudly serves regional and individual clients by offering the personal attention and service of a boutique firm with the experience and quality of a large national firm. Today, our firm has grown to a roster of over 35 attorneys, each of whom has been carefully selected to ensure that we can meet the increasing demand for high levels of sophistication in every segment of the metropolitan area's expanding market. Harwood Lloyd's talent has been recognized by top publications in the legal industry, including US News - Best Lawyers in America "Best Law Firms," 201 Magazine's Top Lawyers, and Super Lawyers. Our team shares the common goal of providing clients with high-quality customer service and excellent legal representation. We strive to create an environment where employees feel empowered to thrive personally and professionally. LEGAL CASE COORDINATOR, INSURANCE DEFENSE As a Legal Case Coordinator in Insurance Defense, you work hand-in-hand with our attorneys to provide daily administrative support by composing discovery letters and pleadings, filing motions and organizing exhibits, and opening, maintaining and organizing client files. Whether it's monitoring attorney's calendars and answering client calls with a professional telephone etiquette, or scheduling Zoom meetings, your accuracy, thoroughness, and attention to detail ensure that things are done right the first time. Your positive, can-do attitude makes you a joy to work with for both clients and staff alike. While you are organized and love the satisfaction of getting things done, you are also a people person and enjoy interacting with clients, the courts, and colleagues throughout your workday. Though you are self-directed and able to work independently, you are also a team player who collaborates well with everyone at the firm to make things happen for our clients. You feel great about working for an ethical firm where customer service is a priority. QUALIFICATIONS FOR A LEGAL ASSISTANT At least 2 years of legal assistant experience working for a law firm Previous experience with court filings and court procedures. Excellent organizational skills with ability to multi-task Strong knowledge of Microsoft Word. Ability to work independently and as a team member The urgency to provide above-and-beyond customer service Are you able to prioritize tasks effectively? Can you function under pressure from deadlines? Do you have excellent communication skills? Are you flexible and resilient in an ever-evolving atmosphere? Do you exhibit sound judgment? Can you maintain strict confidentiality? If so, then you might just be perfect for this Legal Assistant position! WORK SCHEDULE This is a full-time, Monday-Friday, 9:00 am - 5:00 pm position. READY TO JOIN OUR LAW FIRM? If you feel that you would be right for this Legal Assistant position at our law firm, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Student Support Services/Guidance Counselor Date Available: 02/17/2026 Dover Public Schools is a progressive, culturally diverse school district in Morris County serving approximately 3,600 students, Pre-K through grade 12. LEAVE REPLACEMENT GUIDANCE COUNSELOR DOVER HIGH SCHOOL 2025-2026 Anticipated Dates of Leave: February 17, 2026 - June 18, 2026 Qualifications: Proper NJ Certification required Bilingual preferred Compensation: $345 per day Benefits: Eligible for medical and dental benefits. Application Procedure: Applications are ONLY being accepted on-line through Applitrack until the positions are filled. In addition to completing all sections of the application, please upload a copy of you cover letter, resume, and teaching certificate. No phone calls, email, or fax applications accepted. ******************************************* Dover Public Schools is an Equal Opportunity / Affirmative Action Employer, and all qualified applicants are encouraged to apply.

All candidates must possess a New Jersey School Counselor Certificate (2702) or Student Personnel Services Certificate (2701).

School Guidance Counselor JobID: 455 Student Support Services/Guidance Counselor Additional Information: Show/Hide GUIDANCE COUNSELOR QUALIFICATIONS/ CERTIFICATIONS: * Master's Degree in Guidance and Counseling * Appropriate New Jersey Certification(s) REPORTS TO: The Board of Education through the appropriate administrator(s) and/or supervisor(s), as indicated in the district's and respective school's organizational chart. Job Goal: To provide a proactive, developmental school counseling program for all elementary school students. A developmental school counseling program is curriculum based; it provides for early identification of critical problems in children and early intervention to prevent these problems from escalating and interfering with learning. The primary elements of the program are classroom lessons, consultation and coordination with staff and parents, individual and small group counseling and parent education. PERFORMANCE RESPONSIBILITIES: Counseling * Teach developmental class lessons to address HIB policies, self-esteem, conflict resolution, career readiness, and character education. * Provide individual and group counseling services, including crisis intervention, to students experiencing difficulty with personal and social growth, and academic performance, referring students to other resources and agencies as needed. * Assist with the implementation of specialized guidance programs, including child abuse, sexual abuse, career education, HIB, SST, and other school and district programs. Consultation * Assist teachers with planning and implementing learning experiences for children that promote positive concepts in self-esteem, personal relationships with others, responsible behavior, and attitudes toward school and learning. * Participate on the Intervention and Referral Services Team and 504 Team to assist students, parents, and teachers as needed * Conduct conferences with students, parents, teachers, or administrators to help all to understand and assist students in achieving success in the school and in positive personal growth. * Maintain a close relationship with the Child Study Team. * Confer with staff regarding individual student issues (academic, social, or emotional). * Assist students, parents, and teachers in evaluating student aptitudes and abilities through the use of data, teacher report cards, standardized test scores and other pertinent data. Record Keeping * Maintain student records and ensure their confidentiality. * Maintain a confidential log of all counseling sessions. * Submit weekly reports with accuracy, efficiency, and in a timely manner. Professional Development * Participate in professional meetings and attend workshops designed for professional improvement. * Contribute to the professional development of district staff by providing information and assistance about the guidance program and the students it serves. * Follow the ethical standards for school counselors set forth by the American School Counselor Association. School and Community Relations * Establish high standards and expectations for all students for academic performance and responsibility for behavior. * Work collaboratively with teachers, administrators, parents, and other professional staff members in order to plan students' academic plans and assist in resolving school related problems. * Utilize the resources of the community in developing and expanding counseling services and activities. * Coordinate school and community resources when needed to assist a student and parents, working closely with other school personnel, including the administration, nurse, social worker, learning disabilities teacher consultant, attendance officer, and others. * Adhere to the policies and procedures adopted by the board of education, administrative directives, and state and federal regulations which are appropriate for the position. Assessment * Assist in the organization and administration of standardized test programs. * Assist in developing and implementing an evaluation plan for the guidance program and utilize results to determine strengths and areas in need of improvement. TERMS OF EMPLOYMENTS: Ten month basis. LEA salary guide and benefits

Licensed Marriage and Family Therapist LMFT Are you passionate about working with an underserved and rewarding population? Looking for a clinical role without the administrative burden, and one that offers real work-life balance? If so, read on and apply today! Senior Care Therapy is seeking full-time or part-time Licensed Marriage and Family Therapists to join our mission of providing in-person psychotherapy services to the geriatric population. We currently serve over 300 Skilled Nursing Facilities including sub-acute, long-term care, and assisted livings throughout NJ, NY, PA, and MD. As a clinician owned and operated company, SCT takes pride in providing supportive counseling through patient-centered psychology services that has a meaningful impact on residents' mood, functioning, and overall quality of life. By working collaboratively with facility staff, SCT aims to improve outcomes for both residents and the care teams that support them. We are committed to providing the highest level of psychological services and to being at the forefront of ever-changing regulations, needs, and trends. At SCT, we handle all the administrative responsibilities -- including billing, insurance, credentialing, and pre certifications --- so you can do what you do best: providing exceptional clinical care! What We Provide: Customizable Part-time or Full-Time opportunities available, tailored to align with your personal and professional goals. 32-hour and 40-hour equivalent work week opportunities Salary ranges from $56,000-$90,000 with Uncapped FFS Bonus Opportunity! Part Time: Fee for Service Opportunities Now Offering a Sign-On Bonus Up To $6,000 for Full Time Employees Rewarding experiences working with the senior population Flexible Daytime Hours with Autonomy No Admin Tasks! No cancellations! No no-shows! EHR Your Way! Efficient, user friendly, clinician designed EMR. SCT University CEU Reimbursement Program Psychologist led training on day one with ongoing support. Clinical Team Support: peer-to-peer learning. Cutting-edge Resources & Mentorship: We champion your growth with abundant resources, mentorship, and career advice to set you up for unparalleled success Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Ancillary Benefits (Full-Time) 401(k) plan with up to 3% company match offered Day 1! (PT and FT) Malpractice Insurance Provided PTO & Holiday (Full-Time) Key Responsibilities: Conduct individual and group psychotherapy sessions for patients in a subacute or skilled nursing facility. Assess, diagnose, and treat a wide range of emotional and behavioral health conditions, including depression, anxiety, adjustment disorders, and cognitive decline. Develop and implement evidence-based treatment plans tailored to the needs of each patient. Collaborate with facility staff, interdisciplinary teams, and family members to support patient care. Maintain accurate and timely clinical documentation in accordance with regulatory standards using our clinician-designed electronic medical/health system (EHR). Monitor patient progress and adjust treatment plans as needed. Requirements: Active and unrestricted license to practice as a Licensed Marriage and Family Therapist in State applying for. Effective oral and written communication in English Basic proficiency with technology, including electronic health records (EHR). Strong organizational and documentation skills, with attention to regulatory compliance. Ability to provide in-person services at assigned facilities, up to 45 minutes. Ability to walk, stand, and move between patient rooms and offices within the facility throughout the day. Full Vaccination and Booster Status may be required in some facilities. Preferred Qualifications: Previous clinical experience in a subacute, long-term care, or geriatric healthcare setting. History of treating Anxiety, Depression and Adjustment Disorders. Psych or Addictions experience is a plus. Excellent time management and organizational skills. SCT welcomes individuals with a variety of licensure types to join our exceptional team. We encourage you to reach out directly to learn more about current openings! Currently Hiring for Clinical Psychologist, LCSW, LPC, LMHC, and LMFT located in NJ, NY, PA, or MD. #HP Compensation details: 56000-90000 Yearly Salary PI50cbadce9170-37***********5

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim, Nurse - Medical Case Manager **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $85,600.00 - $141,200.00 **Target Openings** 1 **What Is the Opportunity?** Under moderate supervision, provide office based telephonic medical case management with emphasis on early intervention, return to work planning, coordination of quality medical care on claims involving disability and medical treatment as well as in-house medical reviews as applicable to claim handling laws and regulations. Responsible for helping to ensure injured parties receive appropriate treatment directly related to the compensable injury or assist claim handlers in managing medical treatment to an appropriate resolution. **What Will You Do?** + Contact customer, medical provider and injured parties on claims involving medical treatment and /or disability to coordinate appropriate medical care and return to work. + Develop strategies to facilitate an injured employee's return to work and achieve maximum medical improvement. Evaluate and update treatment and return to work plans within established protocols throughout the life of the claim. + Coordinate with medical providers to ensure the injured employee is actively participating in a viable treatment plan. + Evaluate medical treatment requests to ensure that they are reasonable and necessary based upon jurisdictional guidelines. + Engage specialty resources as needed to achieve optimal resolution (Dial-a-doc, physician advisor, peer reviews, MCU). + Partner with Claim Professional to provide medical information and disability status necessary to create an overall strategy to achieve an optimal outcome. + Utilize internal Claim Platform Systems to manage all claim activities on a timely basis. + Utilize Preferred Provider Network per jurisdictional guidelines. + Partner with Claim Professional to provide input on medical treatment and recovery time to assist in evaluating appropriate claim reserves. + Submit accurate billing documentation on all activities as outlined in established guidelines. + Customer Engagement. + Participate in Telephonic and/or onsite File Reviews. + Respond to inquiries - oral and written. + Keep injured worker apprised of claim status. + In-person medical case management may be required to support Concierge locations, where a Nurse Case Manager meets with injured employees face to face following office visits at a provider's medical facility. + In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) and/or certifications may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Disability case management experience. + Prior clinical experience. + Familiarity with URAC standards. + Analytical Thinking: Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making. + Communication: Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology. + Ability to effectively present file resolution to internal and/or external stakeholders. + Negotiation: Intermediate ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise. + General Insurance Contract Knowledge: Ability to understand policies and contracts, as they apply to policy conditions. + Principles of Investigation: Intermediate investigative skills. + Follows a logical sequence of inquiry with a goal of securing information about the work accident, resulting injury, anticipated treatment, job duties and any material factors that may impact recovery and return to work. + Value Determination: Basic ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves. + Legal Knowledge: Basic knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry. + Medical knowledge: Thorough knowledge of the nature and extent of injuries, periods of disability, and treatment needed. + WC Technical: intermediate ability to demonstrate understanding of WC Products and ability to apply available resources and technology to manage treatment plans and assist with claim resolution. + Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state. + Customer Service: Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes. + Teamwork: Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result. + Planning & Organizing: Advanced ability to establish a plan/course of action and contingencies for self or others to meet current or future goals. + Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Clinical Research Counselor (CRC), or Certified Rehab Registered Nurse (CRRN). **What is a Must Have?** + Registered Nurse; Licensed Practical Nurse or Licensed Vocational Nurse. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Full-time Description Respond to travel related inquiries in support of Assist America's services. May include service requests related but not limited to: benefit inquiries, lost luggage, lost documents, repatriation of mortal remains, medical claims processing, etc.; Receives non-emergency and emergency requests for Assist America services; obtains relevant information and inputs data; evaluates and prioritizes calls for services; acts as the first point of contact for clients over the phone; escalates as necessary. Document all case management-related information using Case Management Software (CMS) Performs data entry, maintains files and reference manuals; and performs other clerical duties. Provide liaison service to Assist America members, clients, and providers. Collaborate effectively with team members within and outside the Operations department to ensure seamless experience for the company's clients. Actively participate in department and interdepartmental meetings and share knowledge and insights to help strengthen the department and organization. Research information within in-house database of providers and other useful information to aid both clients and staff. Create a team environment by assisting colleagues as needed and participating in various assignments and events geared toward inter and intra-department causes. All other duties as assigned. Requirements College degree preferred 2-4 years' experience in customer service, and/or Assistance industry or an equivalent combination of education and experience; skills, knowledge, and abilities, essential to the successful performance of the duties assigned to this position Excellent customer service skills. Excellent communication skills required. Candidates must have the ability to speak, listen, and write in a professional manner. Command of time management and organizational skills. Travel-minded with an understanding of and appreciation for different cultures. Foreign language skills preferred - Arabic or Spanish speaking a plus Familiarity with Microsoft Office or similar suites of products. The ability to remain calm during stressful situations and handle multiple tasks at one time. The ability to work shift work, holidays, and work overtime when required. Salary Description $25.00/hour

LEAVE REPLACEMENT GUIDANCE COUNSELOR - DOVER HIGH SCHOOL - 2025-2026 JobID: 1517 Student Support Services/Guidance Counselor Date Available: 02/17/2026 Additional Information: Show/Hide Dover Public Schools is a progressive, culturally diverse school district in Morris County serving approximately 3,600 students, Pre-K through grade 12. LEAVE REPLACEMENT GUIDANCE COUNSELOR DOVER HIGH SCHOOL 2025-2026 Anticipated Dates of Leave: February 17, 2026 - June 18, 2026 Qualifications: Proper NJ Certification required Bilingual preferred Compensation: $345 per day Benefits: Eligible for medical and dental benefits. Application Procedure: Applications are ONLY being accepted on-line through Applitrack until the positions are filled. In addition to completing all sections of the application, please upload a copy of you cover letter, resume, and teaching certificate. No phone calls, email, or fax applications accepted. ******************************************* Dover Public Schools is an Equal Opportunity / Affirmative Action Employer, and all qualified applicants are encouraged to apply.