Case manager jobs in Palm Bay, FL

Claims Advocate Employment Type: Full-Time Department: Claims Advocacy Agency Hatcher Insurance Agency is a boutique firm based in Orlando, Florida, offering the capabilities of a large brokerage with the personalized service of a local agency. We specialize in Commercial Lines, Employee Benefits, Surety Bonding, and Personal Lines, and are committed to delivering competitive insurance solutions with a world-class client experience. Position Overview We are seeking a highly skilled and client facing Claims Advocate to lead and establish our internal Claims Advocacy department. This individual will serve as the primary liaison between clients and insurance carriers, ensuring that claims are managed with professionalism, transparency, and empathy. The ideal candidate will bring extensive experience in Property & Casualty (P&C) insurance, with a strong background in General Liability (GL) claims and mediation. This is a strategic and client-facing role, offering the opportunity to build out a key function within the agency and directly impact client satisfaction and retention. Key Responsibilities Serve as the primary point of contact for clients throughout the claims process. Lead mediation efforts in complex General Liability claims and advocate for fair outcomes. Manage claims across all P&C lines, including commercial and personal insurance. Develop and implement internal claims advocacy procedures and best practices. Communicate effectively with insurance carriers, legal representatives, and internal teams. Maintain accurate documentation of claim activity and provide regular updates to clients. Identify trends and opportunities for process improvement and enhanced client service. Qualifications Minimum of 5 years of experience in insurance claims handling, with a focus on GL and P&C. Demonstrated success in client-facing roles and mediation or dispute resolution. Strong understanding of insurance coverages, carrier protocols, and legal considerations. Excellent communication, negotiation, and organizational skills. Proficiency in agency management systems and Microsoft Office Suite. Florida insurance license preferred. Why Join Hatcher Insurance Agency? Opportunity to build and lead a new department within a growing agency. Collaborative and service-oriented work environment. Access to professional development and career advancement. Make a meaningful impact on the client experience and agency operations.

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HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change. As a Case Manger you will be the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes after Hurricane Ian. You should maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area. Essential Functions: Provide excellent and consistent customer service and support to applicants, the client, constituents, and program team members. Assist applicants with the completion and submission of their program applications, as needed. Review submitted applications for completeness and ensure that the program has received all documentation and information needed to perform an eligibility review. Review applicant vulnerability factors and assign appropriate priority status to their application. Conduct an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete. Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required. Obtains a working knowledge of applicant needs and program eligibility criteria. Understands program requirements and other key objectives. Understands program processes from start to finish and communicates those processes clearly to applicants. Gathers applicant documentation and uploads to program system of record. Records all communications in the program system of record. Position is required in office in one of the intake centers in order to collaborate directly with case management and leadership regarding program applications. Qualifications: A Case Manager should possess 2 years of demonstrated experience in the qualifications identified below: Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred. Ability to manage effectively with or without subordinates. Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures. Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance. Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills. Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications. Associate degree preferred Local travel may be required at times. A valid driver's license and a good driving record are required. Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations. Strong customer service skills and knowledge of customer service best practices. Ability to maintain the confidentiality of program information. Bi-Lingual in Spanish Preferred HORNE Values… A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams. A work environment that promotes collaboration, consistency, and community service to empower people. An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise. HORNE Offers… An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls “Deliver with Care.” A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference. A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them. The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability. We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member. HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good. Come join us at team HORNE! HORNE does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. This is a full-time, field position, remote when not traveling locally. The candidate must be located in the Melbourne, Florida area due to regular local travel for in-person patient appointments. Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers' compensation case management training. Join our compassionate team and help make a positive difference in an injured person's life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will: * Demonstrate knowledge, skills, and competency in the application of case management standards of practice. * Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan. * Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational. * Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient. * Work with employers and physicians to modify job duties where practical to facilitate early return to work. * Evaluate and modify case goals based on injured/disabled person's improvement and treatment effectiveness. * Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively. * Complete other duties, such as attend injured worker's appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned. Qualifications * Education: Associates Degree or Bachelor's Degree in Nursing or related field. * Experience: 2+ years clinical practice preferred. Workers' compensation-related experience preferred. * Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills. * Certifications, Licenses, Registrations: * Active Registered Nurse (RN) license required. Must be in good standing. * URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC). * Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography. * Internet: Must have reliable internet. Benefits We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $70,000 - $80,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-VH1 #FCM Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers' Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager

Job DescriptionDescription: New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community. We are seeking a caring and compassionate Case Manager, to provide case management services to adult clients as assigned. Are you eager to learn,, demonstrate effective work planning skills, and maintain a positive work attitude? This may be the right position for you! At New Horizons, we offer meaningful work with opportunities for growth. Now under new management, we offer competitive pay, amazing benefits, and comprehensive training! Health Insurance (covers mental health) Dental Insurance Vision Insurance Disability Insurance (STD; LTD) Paid Time Off Paid Holidays Paid Sick Leave Paid Training Employee Assistance Program Life Insurance Retirement plan (403b) As a Case Manager, Adult your responsibilities will include: Develops and maintains a written service plan for each client Conducts case management activities for assigned clients to include assessment of strengths and needs, service planning, service brokering, service and care monitoring, and client advocacy Coordinates, referrals, admissions, discharges, and transfers between service modalities both within and outside the NHTC continuum of care. Monitors client progress towards treatment goals in all service modalities in which the client is enrolled. Actively intervenes to assure that treatment service plans remain on track and that client's utilization of service modalities remain appropriate Assures, when clinically possible that clients are enrolled in services that will maximize the resources available to them. Provide crisis intervention services as required. Requirements: New Horizons will need you to have the following qualifications: Bachelor's degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field One (1) year full time or equivalent experience working with adults experiencing serious mental illness Valid and current Florida Driver's License required with no more than 6 points in the past 5 years

Case Manager - Youth Behavioral Health Job Type: Full-Time Pay: $45,000 - $48,000 based on experience About Youth Opportunity & Orange Youth Academy Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Orange Youth Academy in Orlando, Florida, is a secure Youth Academy serving males ages 13 to 17, offering trauma-informed care for mental health and substance abuse needs. The program integrates clinical therapy, education, restorative justice, therapeutic recreation, and life skills development. Youth typically stay based on treatment progress, participating in individual, family, and group therapy; victim impact awareness; pre-vocational preparation; and enrichment activities such as art, music, and recreation. Small group living units and licensed dietitian-managed nutrition support stabilization and reintegration planning. Benefits • Medical, dental, and vision insurance • 401(k) with up to 4% employer match with Immediate Vesting • Paid time off (PTO) and holidays - Earn 4 hours of PTO every pay period • Free RX delivery on most medications • Tuition reimbursement and professional development • Robust Employee Assistance Program • Supportive, mission-driven work environment About the Role As a Case Manager, you will work under the clinical supervision of a licensed mental health professional to deliver case management services for youth in care. You will coordinate treatment activities, facilitate communication between stakeholders, and help youth and families prepare for successful reintegration into their communities. Key Responsibilities • Provide case management services, including communication with youth, families, and Juvenile Probation Officers • Complete or coordinate required mental health and substance abuse assessments • Develop and update treatment plans, aftercare plans, performance summaries, and discharge summaries • Support data collection for post-release tracking and outcomes • Serve as liaison between the program, DJJ, families, and external agencies • Prepare families for visitation, home leave, aftercare, and group/family meetings • Connect youth and families to appropriate community resources • Participate in internal audits and reviews to ensure policy compliance Qualifications Required: • Bachelor's degree in counseling, social work, psychology, rehabilitation, or related human services field • Valid driver's license and ability to pass background checks • Emotionally and physically able to engage in youth activities and program duties Preferred: • Two years of experience working with youth with emotional or substance use challenges • If the candidate has a master's degree in an appropriate field, the experience requirement is preferred, but not required. • Experience in juvenile justice, Medicaid-funded environments, or group facilitation • Familiarity with treatment planning, case documentation, and family engagement strategies Apply Today Make a difference with us. Apply through Indeed or visit ************************* Youth Opportunity is an Equal Opportunity Employer.

Job Description CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Medical Case Manager position in the Orlando, FL area. Work from home, and on the road. Monday - Friday, regular business hours. As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families. Your responsibilities include working closely with injured workers to facilitate their recovery. You will work collaboratively with the patient, their family, medical providers, members of our team, and others. This is a heavy local travel role responsible for working with a caseload of workers compensation injured workers within a defined jurisdiction. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provides in-person and telephonic Medical Case Management to individuals, involving the patient, physician, other health care providers, the employer, and the referral source Utilizes their medical and nursing knowledge to discuss the current treatment plan with the physician and discuss alternate treatment plans Provides assessment, planning, implementation, and evaluation of patient's progress Evaluates patient's treatment plan for appropriateness, medical necessity, and cost effectiveness Attends doctors, other providers, home and in some cases, attorney's visits Attends hospital and/or long-term facility discharge planning conferences, etc. for the purpose of determining appropriateness of care and developing an effective long-term care strategy Conducts home visit for initial evaluation Implements care such as negotiating the delivery of durable medical equipment and nursing services This role requires regular travel, dependent on the injured worker's injuries and needs. The employee must be available for local travel up to approximately 60% of the work week/month This role may require overnight travel Additional duties as required KNOWLEDGE & SKILLS: Effective communication and multi-tasking skills in a high-volume, fast-paced, team-oriented environment Ability to meet with the patient, their physicians, other healthcare providers, attorneys, advisors/clients, and coworkers A cost containment background, such as utilization review or managed care is helpful Strong interpersonal, time management, and organizational skills Computer proficiency and technical aptitude with the ability to utilize Microsoft Office, including Excel spreadsheets Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: Experience as an RN Medical Case Manager is ideal, or a clinical background in orthopedics, neurology, or rehabilitation is preferred Graduate of accredited school of nursing Current RN Licensure in state of operation Certification as a CCM, CIRS, or other Case Management certifications preferred A valid driver's license, reliable transportation, and ability to travel to assigned locations is required PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $62,306 - $93,123 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL - Medical Case Managers: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. In addition, Medical Case Managers are eligible for bonus and will be provided state-of-the-art technological devices to ensure ready access to CorVel's proprietary Case Management application, enabling staff to retrieve documents on the go and log activities as they occur. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description Do you thrive in a dynamic healthcare environment and crave opportunities for growth? We're seeking passionate individuals to join our expanding team! Our company was founded in 2005 and has served the Central Florida Geriatric population for 20 years. We care for patients in the Skilled Nursing Facility, Assisted Living Facilities and Home bound patients in the comfort of their homes. We are a growing company and we are looking for two outstanding full-time Hospital Case Manager to join our Orlando team. The right candidate will ensure patients are being followed through their hospital stay and are transitioned into an appropriate post-acute setting. Assist in guiding patients, patient's family, and case managers in hospital in deciding safest discharge plan. Work with patients and involved parties with selecting facilities that are within Home Physicians Group network for continuum of care. Ensure once the patient is transitioned to post-acute setting, patients stay with Home Physicians Group. As an organization, we strive to succeed in the critical success factors listed below. Every team member contributes to the overall goals as shown in the performance outcomes. Mission: We create a nurturing healthcare experience, empowering patients by providing a physician led ecosystem based on a foundation of Science, Technology, Faith, and Compassion. ESSENTIAL FUNCTIONS: - Travels throughout the community to various hospitals. - Knowledge of company processes and services offered. - Driving patients to admit to facilities the company rounds in. - Obtaining new home patients for company, and transitional care visits. - Completing direct admissions. - Providing clinical oversight for patient's care. - Assisting with safe discharge planning. - Meets with patients at bedside to introduce company services and assist with transitional care and primary care services. - Ensuring patients have appointments with company when discharged from the hospitals.

Job Description MSW Hospital Case Manager Orlando, Florida Medical Social Worker (MSW) Case Manager provides patient-centered care for at-risk populations through comprehensive Care Coordination, Discharge Planning, and Transitions-of-Care Management. MSW Case Manager evaluates post-hospital needs, develops and implements care plans, and ensures safe, timely patient throughput. The hospital MSW addresses complex psychosocial needs, assists with social program eligibility, and connects patients to community resources. The MSW Case Manager collaborates daily with the interdisciplinary team, promotes patient safety and satisfaction, prevents readmissions, and educates staff. Qualifications: Masters in Social Work (MSW) experience in an Acute Hospital setting Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker Associate (LCSW-A) per state requirement Knowledge of state and federal guidelines pertinent to Medical Case Management Responsibilities: Escalates issues barriers to appropriate level of Care Management leadership Actively participates in daily Multidisciplinary Rounds to review progression of care and discharge plan Proactively identifies patients who no longer meet medical necessity and escalates potential denials, documents avoidable days, and facilitates progression of care Collaborates with Utilization Management staff for collaboration on patient status changes and medical necessity discussions Ensure all patients on assigned unit(s) are moved timely and effectively to appropriate levels of care Ensures reassessment of discharge needs provided anytime a patient's condition changes and/or the circumstances impacting the provision of post-hospital care changes Serves as a resource to provide information and intervention related to treatment decisions, terminal illnesses and end-of-life issues Provides grief counseling and crisis intervention skills Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the Healthcare System Provides de-escalation services for patient/family as appropriate Provides Motivational Interview techniques for patients with substance use and addictive disorders Provides patient/family education, adjustment-to-illness counseling, grief counseling and crisis intervention Provides education to patients/families/caregivers regarding resource options and coping with diagnosis, treatment and prognosis Works in collaboration with hospital and community agencies to obtain needed services and resources for patients/families/caregivers Provides assessment and reporting interventions Provides consultation services for patients who may possibly lack decision making capacity Follows the guardianship (temporary/ permanent) policies and procedures and coordinates with Care Management leadership throughout the process Facilitates full team discussion including patient and family when ethical dilemmas arise Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization For our Case Management opportunities, feel free to forward a resume to Michelle Boeckmann at ************************ or visit our Case Management website at ****************************************************** If this opportunity is of interest or know someone that would have interest, please feel free to contact me at your earliest convenience. Michelle Boeckmann | President Case Management Recruitment Direct Dial ************ ************************ ********************************************* A member of the Sanford Rose Associates network of offices America's Best Professional Recruiting Firms | Forbes 2025 Top 10 U.S. Search Firm - Executive Search Review

The Case Manager serves as the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes. This role will maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. The Case Manager may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. This role may specialize in specific subjects within the functional area. This position is required to be in office, and you will be required to travel to several intake centers in order to collaborate directly with clients, case management and leadership regarding program applications. Local travel may be required at times. Job Duties Provides excellent and consistent customer service and support to applicants, the client, constituents, and program team members Assists applicants with the completion and submission of their program applications, as needed Reviews submitted applications for completeness and ensures that the program has received all documentation and information needed to perform an eligibility review Reviews applicant vulnerability factors and assign appropriate priority status to their application Conducts an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete Ensures program applicants are continuously updated regarding the status of their program application Provides frequent, diligent, and professional communication Obtains a working knowledge of applicant needs and program eligibility criteria Understands program requirements and other key objectives Understands program processes from start to finish and communicates those processes clearly to applicants Gathers applicant documentation and uploads to program system of record Records all communications in the program system of record Other duties as required Supervisory Responsibilities: N/A Qualifications, Knowledge, Skills and Abilities Education: High School Diploma or GED, required Associate degree, preferred Experience: Two or more years' experience providing customer service and or clerical work, required Knowledge of creating tables and graphs in Microsoft Excel, required Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge, preferred Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects, preferred License/Certifications: Valid driver's license and good driving record, required Software: Proficient in the use of Microsoft Word, Excel, Outlook, required Proficient in the use of the internet, required Language: Bilingual in English / Spanish preferred Other Knowledge, Skills & Abilities: Ability to manage effectively with or without subordinates Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance Excellent written and verbal communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills Ability to quickly learn new software applications Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations Strong customer service skills and knowledge of customer service best practices Ability to maintain the confidentiality of program information

Job Description MISSION: The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success. Coordinates Transition Services Training program activities for BAC participants to include goal planning, work assignments, progress reports, and communications to Individuals with Disabilities (IWD) to allow them the opportunity to grow and learn within the work environment. Schedules day-to-day work activities/lessons to provide optimum efficiency and productivity. Work is performed independently under limited supervision with moderate latitude in the use of initiative and independent judgment. Position typically requires processing and interpreting of more complex, less clearly defined issues. EXAMPLES OF ESSENTIAL FUNCTIONS: The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need. Conduct comprehensive assessments of participants by gathering information through interviews, observations, and record reviews. This includes conducting intake assessments for new participants to identify their needs, strengths, and challenges, which will help determine suitable services and required ratios Provide orientation sessions/tours for new participants to explain available services, program policies, and procedures, ensuring they understand their rights and responsibilities. Provide various transition services to participants based on area of assignment and in accordance with the transition team plan. Assist with program planning and implementation activities; monitor and evaluate effectiveness; suggest improvements as needed. Maintain accurate documentation on individual participant objectives and progress towards goals; submit documentation to program administrators and other authorized recipients as scheduled. Serve as a liaison between participants and family/community members to ensure accurate and timely relay of information. Collaborate with transition services instructors to develop training methods and monitor participant goals. Through observation of participant behaviors, develop and implement corrective measures to ensure safety and emotional well-being, and resolve participant complaints and concerns, communicating any issues with appropriate parties in a timely manner. Plan, coordinate, and execute special events as needed, providing supervisory support to participants and/or families during events. Utilize internal and external case management software to document participant interactions, track progress, manage case files, and ensure compliance with regulatory standards. Respond to emergencies and provide behavioral strategies, including safety planning and referrals to appropriate services. Work collaboratively with other professionals, including healthcare providers, WSCs, and community organizations, to ensure best services for participants. Perform personal care tasks, including assistance with basic personal hygiene, grooming, toileting, feeding, transitioning, and ambulation. Provide departmental assistance as needed (e.g., staff coverage, lunch supervision). Coordinate and attend meetings as required to discuss participant progress and program effectiveness. Stay current with best practices, legal regulations, and ethical standards through continuous professional development and training. Work with management on special projects and assist in training new Transition Services Coordinators. Transports program participants to and from training sites or offsite tour locations as required. Assist with monthly billing and attendance processes. Supervisory Responsibility: None MINIMUM QUALIFICATIONS: Associate's Degree in related field. Four or more years of experience in education and/or working with individuals with disabilities (IWD). An equivalent combination of education, certification, training, and/or experience may satisfy the above requirements. Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements. Must have, or obtain within the first 90 days, first aid, cardiopulmonary resuscitation (CPR), and automated external defibrillator (AED) certifications and eight hours of continuing competence units (CCU's) as specified by the Agency for Persons with Disabilities (APD). May be required to have or obtain additional formal industry certification(s) based on area of assignment. Must have a valid Driver's License, have a clean driving record (verified by Motor Vehicle Report screening) and reliable transportation. Must be able to pass a pre-employment drug screening. PREFERRED QUALIFICATIONS: Experience working with IWD. Experienced in Behavioral Management. In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the principles, practices, techniques and professional standards in the field of habilitation services for individuals with disabilities (IWD). Knowledge of community organizations and social service programs. Knowledge of principles and procedures for employee support services. Knowledge of the Health Insurance Portability and Accountability Act (HIPAA). Ability to operate a computer using Microsoft Office suite and applicable department/organization specific software. Ability to handle confidential employment information with tact and discretion. Ability to read, analyze, and interpret program related laws and regulations and establish necessary work processes and procedures. Ability to manage multiple priorities to ensure that deadlines are met. Ability to use critical thinking skills to arrive at solutions and suggest improvements to processes. Ability to establish and maintain effective and collaborative working relationships with those contacted in the course of work. Ability to drive a 10 person van. Ability to regularly attend work and arrive punctually for designated work schedule. Ability to communicate effectively orally and in writing. TRAVEL: No Travel is expected for this position. WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE): None PHYSICAL REQUIREMENTS: Depending on the functional area of assignment, tasks involve the routine performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 40 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, or crawling. These requirements can be done with or without reasonable accommodation. ENVIRONMENTAL REQUIREMENTS: Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, heat, cold, rain, fumes). General, incidental outdoor exposure may occur infrequently. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Availability: Full Time/Monday- Friday; 8am-4:45pm Salary : Starting at $21.45 per/hr. Benefits: Medical insurance is offered. Free Dental and Vision insurance for employees. Paid holidays, vacation, sick, and personal days. Additional programs include company paid term life and AD&D insurance, short and long-term disability coverage. Full-time employees are eligible to participate in the 401k plan on the first of the month following their date of hire. Employer match is 50% of the first 8% contributed by employee. Supplemental voluntary life and AD&D insurance is available. Additional Supplemental benefits are available including Accident, Critical Illness and Hospital. Employee Assistance Program. Tuition reimbursement. Eligible for performance bonus plans. Eligible for 401k Profit-Sharing program. Accepting applications until positions filled… Applications may be completed through our website: ********************** *A completed application is required*: BAC Providing innovative services for individuals with disabilities to achieve personal success! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are a Drug-Free Workplace.

Veteran Case Manager What We're Looking For We're seeking a compassionate and motivated Veteran Case Manager to join our team at The Transition House, Inc. This role provides intensive case management and supportive services to Veterans transitioning into and maintaining permanent housing. The ideal candidate is passionate about serving those who have served our country, values trauma-informed care, and is dedicated to helping Veterans achieve stability and independence. SUMMARY The Veteran Case Manager supports Veterans throughout their housing journey - from initial transition into permanent housing through continued stabilization and follow-up care. This role focuses on housing stability, self-sufficiency, and community integration using a client-centered and Housing First approach. The Transition House, Inc. collaborates with HUD/VASH to provide coordinated case management and an ongoing partnership with VA staff. REQUIREMENTS Bachelor's degree in Social Work, Human Services, Psychology, or related field (Master's preferred) Minimum of 2 years' experience working with Veterans, homeless populations, or individuals in transitional housing programs Knowledge of Housing First principles and trauma-informed care Strong communication, organization, and documentation skills Proficiency in Microsoft Office, HMIS, and VA documentation systems Valid driver's license, insurance, and reliable transportation RESPONSIBILITIES Provide individualized case management for Veterans in transition and those housed permanently Conduct home visits, outreach, and follow-up to ensure housing stability and long-term success Collaborate with HUD/VASH representatives to coordinate Veteran support Build relationships with landlords, property managers, and housing agencies Develop and implement case management plans addressing barriers to stability (employment, income, mental health, substance use) Provide crisis intervention, advocacy, and referral services Conduct outreach in Seminole, Osceola, and Orange Counties to build community partnerships Participate in networking events and collaborative meetings with Veteran service providers Maintain accurate documentation and timely reporting in accordance with VA and agency standards Submit monthly and quarterly reports on outcomes and caseloads Manage referrals and verify eligibility for Veteran Case Management Ensure compliance with all program and agency requirements, including ongoing training BENEFITS Life insurance Health, dental, and vision insurance Paid time off & wellness days Employee assistance program Flexible schedule Referral program Employee discount Professional development assistance and more... CULTURE At The Transition House, your well-being is our priority! We value balance, collaboration, and growth. Our supportive culture extends to both our clients and our team - because we believe you can only give your best when you're at your best. Join us and be part of a mission-driven organization that's changing lives every day. Take the first step in prioritizing your own well-being - join our team today! AAP/EEO STATEMENT The Transition House Inc. (TTHI) is an Equal Opportunity Employer. TTHI does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment decisions are based on qualifications, merit, and business need.

Job Description ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. Job Posted by ApplicantPro

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $104,000.00 - $171,700.00 Target Openings 1 What Is the Opportunity? Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value. You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders. This role is eligible for a sign on bonus. What Will You Do? * Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations. Conduct detailed investigations to gather evidence, assess liability and determine extent of damages. * Evaluate claim information and documentation to make informed decisions regarding coverage and settlement. * Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements. * Maintain comprehensive and accurate records of all claim activities, communications, and decisions. * Prepare and present detailed reports on claim status, trends and outcomes to senior management. * Work closely with legal, underwriting, and other departments to ensure coordinated claim handling. * Apply litigation management strategies through the selection of counsel and evaluation. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. * Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations. * Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. * Able to make independent decisions on most assigned cases without involvement of management. * Thorough understanding of business line products, policy language, exclusions, and ISO forms. * Demonstrated ability of strategic claims handling practices. * Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner. * Familiarity with industry regulations and legal requirements specific to General Liability insurance. * Ability to work independently and manage multiple high-value claims simultaneously. What is a Must Have? * High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

The Student Conduct Case Manager plays an integral role within the Student Life team at Indian River State College. Reporting to the Coordinator for Student Conduct, this position helps uphold a safe, respectful, and educational campus environment by supporting the administration of the College's student conduct system. The Case Manager oversees day-to-day case management, ensures timely and policy-aligned resolution of incidents, and works collaboratively with campus partners to promote student well-being and accountability. This role also contributes to the College's holistic approach to student behavior by preparing documentation for judicial committee meetings, guiding students through the conduct process, and reinforcing community standards that support learning, growth, and belonging across The River. About Us Indian River State College is a leading public institution located on Florida's Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor's degrees, workforce training, and continuing education programs. At The River, we believe every student's and employee's story matters. We value the different perspectives, experiences, and talents that come together on our campuses, creating a learning environment and workplace that's supportive, inclusive, and inspiring. With flexible options online, on campus, and hybrid, we design learning experiences that meet students where they are and prepare them for real-world success. Programs like the Promise Program open doors by providing eligible students with tuition-free access, ensuring every learner has the opportunity to thrive. Why Join the River When you join Indian River State College, you become part of a forward-thinking and supportive community where your work truly matters. Your role is more than a job; it's an opportunity to shape the future, uplift students, and be part of a mission-driven college that is changing lives every day. What We Offer At Indian River State College, we value the well-being and professional growth of our employees. Our comprehensive benefits package includes: * Health & Wellness: Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP). * Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage. * Retirement Security: Participation in the Florida Retirement System (FRS), plus tax-deferred annuities and Roth 403(b) options. * Time for You: Generous paid vacation, personal, and sick leave to support work-life balance. * Perks & Discounts: Reduced rates on services and tickets to local attractions. * Growth & Development: Professional development programs, leadership training, and opportunities to advance your career. JOB SUMMARY: Under administrative supervision, the Student Conduct Case Manager serves as a key member of the Student Life team at Indian River State College. Reporting to the Coordinator for Student Conduct, this position supports the administration of the institutional student conduct system through case management and administrative duties. The position ensures timely and policy aligned resolution of incidents, collaborates with campus partners, and advances holistic and educational approaches to student behavior concerns. Moreover, this role supports the institution in preparing documentation and case files for all judicial committee meetings. SPECIFIC DUTIES AND RESPONSIBILITIES: * Manage Caseload: Manage a comprehensive caseload of student conduct matters, ensuring timely resolution consistent with the Indian River State College Student Code of Conduct and institutional policy. Conduct intake meetings, fact-finding conversations, and administrative conferences with students and involved parties. Determine appropriate outcomes and educational sanctions in accordance with college procedures. Prepare accurate case summaries, official correspondence, and documentation in compliance with FERPA and Office of Student Life standards. Interpret and apply the Indian River State College Student Code of Conduct, Student Handbook, Residence Life guidelines (where applicable), and related campus policies. Ensure procedural fairness, consistent application of standards, and alignment with federal and state regulations, including Title IX and the Cleary Act. Maintain complete and confidential records in Maxient or other college-approved platforms. 45% * Student Support, Prevention, Education Provide supportive guidance to students navigating the conduct process, emphasizing reflection, accountability, and decision-making. Coordinate with the AVP Student Life, Campus Safety and Security, Academic Affairs, and all other units to address behavioral concerns and refer students to appropriate resources. Participate in Behavioral Assessment Response Team (BART) processes as needed. Develop and facilitate training for faculty, staff, resident assistants, and student leaders on community standards, reporting expectations, and the conduct process. Support Student Life initiatives related to well-being, conflict resolution, alcohol and other drug education, and bystander intervention. Represent the Office of Student Life at orientations, workshops, and educational events across Indian River State College campuses. 30% * Administrative Duties: Contribute to departmental assessment initiatives, including data analysis, reporting, and identification of trends related to student behavior. Recommend updates to conduct procedures, educational sanctions, and outreach programming to enhance the student experience and reduce repeat violations. Assist the Ombudsperson with intake of complaints, concerns, and inquiries from students. Support informal conflict resolution through mediation, facilitated conversations, and problem-solving strategies. Gather relevant documentation, timelines, and background information to support impartial review. Maintain confidentiality and neutrality in all interactions and case handling. Help monitor complaint trends and systemic issues, providing insights for organizational improvement. Assist with preparing reports, briefings, and presentations on findings and recommendations. Manage appointment scheduling, communication, and follow-ups relating to Office of Student Conduct. Other duties as assigned. 25% QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS: * Bachelor's degree in higher education, counseling, social work, criminal justice, psychology, or a related discipline. * Experience working in student conduct, case management, student affairs, or a comparable functional area. * Demonstrated ability to maintain confidentiality, exercise sound judgment, and work effectively with all student populations. * Strong written and verbal communication skills and the ability to manage sensitive conversations with professionalism. * Ability to interact in a professional manner with diverse groups of institutional constituents. * Ability to manage and coordinate assignments to meet deadlines. * Ability to react quickly and calmly in emergencies. * Strong interpersonal, presentation, and communication skills. * Skills in using logic and reasoning to problem solve. * Experience working with technology applications and databases, creating reports that reflect relevant data. * Valid Florida driver's license. * Skill in organizing, time management, and prioritizing. * Skill in working with Microsoft Office and Windows based applications. * Ability to be accurate, pay attention to details, be people oriented, multi-task, work independently as well as with others, and be self-motivated. * Familiarity with Title IX, FERPA, Cleary Act requirements, and Florida state higher education regulations. PHYSICAL DEMANDS: This position classifies the physical exertion requirements as light work involving lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that he or she can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time. Classification Staff Supervisory No FLSA Exempt Yes Employment Type Regular Compensation and Application Deadline Pay range starts at: $43,005.22 | All salary calculations start at the minimum salary and will be based on candidate's education and experience | Open until filled.

Please read the qualifications below before applying. Must have 2 years of child abuse experience as an investigator or child welfare case worker. The candidate will be servicing Osceola County and it is preferred that the candidate lives in area. An updated resume with specific experience related to the job is highly appreciated. This team is part of the Howard Phillips Program for Children as a part of protecting our vulnerable population. The Case Coordinator services as a neutral party in abuse and neglect cases to determine appropriate outcomes. Cases are open for about 60 days and as a case coordinator you will obtain facts and report findings as you receive information. You are considered unbias and an expert in your field. Former DCF involvement as an investigator or case worker is highly preferred. Responsibilities Child Protection Team CPT Case Coordinators provide expert consultation to community professionals involved in the investigation and assessment of child abuse allegations. Essential Functions • Decision making in this position entails a high degree of responsibility and expertise that significantly impacts the future risk to children of serious injury, including possible death. • Provides expert consultation to community professionals involved in the investigation and assessment of child abuse allegations. • Responsible for obtaining crucial forensic evidence necessary for criminal and dependency court cases of child abuse and neglect, including child homicides. • Provides highly specialized services including professional caliber photographic documentation of child abuse injuries and videotaped forensic interviews with suspected victims of maltreatment. • Participates in 24/7 on-call duties as part of 24/7 emergency response team coverage. Entails carrying a pager or cell phone and providing expert consultation on child abuse cases and responding in-person to Children's Advocacy Centers and hospitals in Orange and Osceola counties. • Maintains timely documentation in hospital charts for children admitted to Orlando Health hospitals when child abuse or neglect is suspected. • Provides depositions regarding case activities and findings for possible criminal prosecution of child abuse perpetrators. • Serves as expert witnesses in criminal and dependency court proceedings as needed. • Performs comprehensive, written psychosocial assessments of at-risk families. • Facilitates multi-disciplinary crisis planning sessions. • Coordinates and participate in examinations of children reported for abuse or neglect with CPT medical providers. • Serves as a resource to the community for case consultation on suspected cases of child abuse and neglect. • Conducts or participates in child and family interviews to assess factors contributing to suspected abuse or neglect. • Creates written reports with recommendations for services and interventions to reduce the risk of future harm to children. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training Bachelor's Degree from an accredited college or university with major emphasis on social work, psychology, sociology, counseling, child development, or nursing. Four (4) years of directly related experience may substitute for Bachelor's degree major requirement if the degree is not in the aforementioned majors. (in addition to the requirements listed in the Experience section. Experience Two (2) years' experience working with children and families is required, one (1) year of which must be working with abused and neglected children. An MSW may substitute for one (1) year of experience. Must have a broad knowledge of child physical abuse, family dynamics, domestic violence, substance abuse, child sexual abuse, sexual predator typologies, Chapter 39 of Florida Statutes, Dependency Court, mental illness, child neglect, and medical neglect. Must be knowledgeable of standard computer office software, including word processing software. This is not a remote job and requires you to come into the office daily. This position is for Osceola County so the office is located in Kissimmee. Education/Training Bachelor's Degree from an accredited college or university with major emphasis on social work, psychology, sociology, counseling, child development, or nursing. Four (4) years of directly related experience may substitute for Bachelor's degree major requirement if the degree is not in the aforementioned majors. (in addition to the requirements listed in the Experience section. Experience Two (2) years' experience working with children and families is required, one (1) year of which must be working with abused and neglected children. An MSW may substitute for one (1) year of experience. Must have a broad knowledge of child physical abuse, family dynamics, domestic violence, substance abuse, child sexual abuse, sexual predator typologies, Chapter 39 of Florida Statutes, Dependency Court, mental illness, child neglect, and medical neglect. Must be knowledgeable of standard computer office software, including word processing software. This is not a remote job and requires you to come into the office daily. This position is for Osceola County so the office is located in Kissimmee. Position Summary Child Protection Team CPT Case Coordinators provide expert consultation to community professionals involved in the investigation and assessment of child abuse allegations. Essential Functions • Decision making in this position entails a high degree of responsibility and expertise that significantly impacts the future risk to children of serious injury, including possible death. • Provides expert consultation to community professionals involved in the investigation and assessment of child abuse allegations. • Responsible for obtaining crucial forensic evidence necessary for criminal and dependency court cases of child abuse and neglect, including child homicides. • Provides highly specialized services including professional caliber photographic documentation of child abuse injuries and videotaped forensic interviews with suspected victims of maltreatment. • Participates in 24/7 on-call duties as part of 24/7 emergency response team coverage. Entails carrying a pager or cell phone and providing expert consultation on child abuse cases and responding in-person to Children's Advocacy Centers and hospitals in Orange and Osceola counties. • Maintains timely documentation in hospital charts for children admitted to Orlando Health hospitals when child abuse or neglect is suspected. • Provides depositions regarding case activities and findings for possible criminal prosecution of child abuse perpetrators. • Serves as expert witnesses in criminal and dependency court proceedings as needed. • Performs comprehensive, written psychosocial assessments of at-risk families. • Facilitates multi-disciplinary crisis planning sessions. • Coordinates and participate in examinations of children reported for abuse or neglect with CPT medical providers. • Serves as a resource to the community for case consultation on suspected cases of child abuse and neglect. • Conducts or participates in child and family interviews to assess factors contributing to suspected abuse or neglect. • Creates written reports with recommendations for services and interventions to reduce the risk of future harm to children. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.

HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change. As a Case Manager, you will be the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes after Hurricane. You should maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area. Essential Functions: Provide excellent and consistent customer service and support to applicants, the client, constituents, and program team members. Assist applicants with the completion and submission of their program applications, as needed. Review submitted applications for completeness and ensure that the program has received all documentation and information needed to perform an eligibility review. Review applicant vulnerability factors and assign appropriate priority status to their application. Conduct an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete. Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required. Obtains a working knowledge of applicant needs and program eligibility criteria. Understands program requirements and other key objectives. Understands program processes from start to finish and communicates those processes clearly to applicants. Gathers applicant documentation and uploads to program system of record. Records all communications in the program system of record. Position is required in office in one of the intake centers in order to collaborate directly with case management and leadership regarding program applicant calls. Qualifications: A Case Manager should possess 2 years of demonstrated experience in the qualifications identified below: Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred. Ability to manage effectively with or without subordinates. Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures. Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance. Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills. Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications. Associate degree preferred Local travel may be required at times. A valid driver's license and a good driving record are required. Bilingual in Spanish / English required. Ability to read, write, and speak English and Spanish. Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations. Strong customer service skills and knowledge of customer service best practices. Ability to maintain the confidentiality of program information. HORNE Values… A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams. A work environment that promotes collaboration, consistency, and community service to empower people. An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise. HORNE Offers… An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls “Deliver with Care.” A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference. A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them. The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability. We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member. HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good. Come join us at team HORNE! HORNE does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Job Description This is a full-time, field position, remote when not traveling locally. The candidate must be located in the Orlando, FL area due to regular local travel for in-person patient appointments $5000 sign-on bonus ($2500 sign-on bonus, $2500 retention paid out after 1 year of employment) Candidates without a URAC credential will not be considered Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers' compensation case management training. Join our compassionate team and help make a positive difference in an injured person's life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will: * Demonstrate knowledge, skills, and competency in the application of case management standards of practice. * Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan. * Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational. * Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient. * Work with employers and physicians to modify job duties where practical to facilitate early return to work. * Evaluate and modify case goals based on injured/disabled person's improvement and treatment effectiveness. * Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively. * Complete other duties, such as attend injured worker's appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned. Qualifications * Education: Associates Degree or Bachelor's Degree in Nursing or related field. * Experience: 2+ years clinical practice preferred. Workers' compensation-related experience preferred. * Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills. * Certifications, Licenses, Registrations: * Active Registered Nurse (RN) license required. Must be in good standing. * URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC). * Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography. * Internet: Must have reliable internet. Benefits We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $68,000 - $76,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #LI-VH1 #FCM Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers' Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $104,000.00 - $171,700.00 **Target Openings** 1 **What Is the Opportunity?** Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value. You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders. This role is eligible for a sign on bonus. **What Will You Do?** + Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations.Conduct detailed investigations to gather evidence, assess liability and determine extent of damages. + Evaluate claim information and documentation to make informed decisions regarding coverage and settlement. + Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements. + Maintain comprehensive and accurate records of all claim activities, communications, and decisions. + Prepare and present detailed reports on claim status, trends and outcomes to senior management. + Work closely with legal, underwriting, and other departments to ensure coordinated claim handling. + Apply litigation management strategies through the selection of counsel and evaluation. + In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. + Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. **What Will Our Ideal Candidate Have?** + Bachelor's Degree. + Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations. + Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. + Able to make independent decisions on most assigned cases without involvement of management. + Thorough understanding of business line products, policy language, exclusions, and ISO forms. + Demonstrated ability of strategic claims handling practices. + Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner. + Familiarity with industry regulations and legal requirements specific to General Liability insurance. + Ability to work independently and manage multiple high-value claims simultaneously. **What is a Must Have?** + High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .