Case manager jobs in Pittsburgh, PA - 696 jobs

Residential Case Manager Job Classification: Non-Exempt Rate: $19.00 per/hr Shift: Tues-Sat 7a-3p Position OverviewThe Residential Case Manager (RCM) provides case management and supportive services in a respectful manner to residents in the CHS Residential programs. The RCM is also expected to work with and communicate directly with other staff members supportively and cooperatively, complete required documentation, manage crisis situations, and attend required training programs. The RCM is cross trained on all residential programs and may work across all residential sites as needed. CHS uses the Housing First and Harm Reduction service delivery models, assisting clients with housing as the immediate need without requirements to abstain from any harmful behavior prior to being housed.Key Responsibilities Develop a professional and therapeutic relationship with residents. Maintain and model appropriate personal boundaries. Provide direct case management to residents regarding their goals, personal budget, personal needs, and interests. Provide individuals with guidance regarding decision making, long and short-term goal planning. Meet a minimum of weekly with residential case loads to review goal plans and progress. Follow communication protocol and address complaints, behavioral problems, etc. promptly. Collaborating weekly with the Housing and Employment Coordinators to develop individualized goal plans with the residents to set short-term and long-term goals for housing and employment and ensure goals are being met. Assist with planning and coordinating participant enrollment in life skills workshops and training sessions on topics such as budgeting, meal planning, household management, conflict resolution, communication skills, and tenant rights and responsibilities. Facilitate opportunities for residents to connect with local community resources, volunteer opportunities, educational programs, and employment services. Complete required daily written documentation in a timely manner. This includes incidents reports, progress notes, goal record sheets, and other case record forms. Ensure that weekly progress notes include the individual behaviors, activities, goal progress, any changes, daily interactions, needs, strengths, etc. to provide a thorough overview and on-going log. Provide individualized coaching and support to help residents develop essential life skills and increase self-sufficiency. Complete data entry of information into the agency database and any funder-specific site for reporting purposes on a timely basis. Understand and be responsible for performing all duties in accordance with the agency and program policies and procedures. Identify appropriate procedures for various situations. The RCM will be working at a 24/7 residential facility and will be expected to ensure that all state mandated regulations for coverage are being met. Due to these regulations an RCM is not permitted to leave the residential site until their relief has arrived and must ensure the required ratio of two staff per shift is maintained at all times. Maintain the physical site by prompting residents to perform household duties and report any needed facility-related repairs. Ensure health and safety standards are met and maintained. Maintain an inviting and comfortable atmosphere in the office and common spaces. Attending necessary training and professional development sessions to enhance agency-wide knowledge. Attend a minimum of 15 hours per calendar year of training. Complete all job duties in accordance with the mission and values of CHS. Knowledge Skills and AbilitiesThrough a combination of experience and education, the Residential Case Manager will have: Pre-employment physical and TB screening with results stating person is free from communicable disease, at hire and every two years thereafter Act 34 Criminal, Act 33 Child Abuse, and FBI Criminal clearances Excellent communication and interpersonal skills Exceptional customer service communication Cultural competence, being able to work effectively with all backgrounds Experience and ability to de-escalate mental and behavioral health crisis situations Strong organizational, phone and computer skills A working knowledge of the social service system through life or job-related experience A willingness to work both independently and collaboratively Strong ability to navigate the Internet to familiarize and access various resources Ability to work and travel independently High School Diploma required. Two years' work experience, or combination of work, education and life experiences approved by the agency and funder. Preferred certification or training in crisis management, mental health, and behavioral health education.Position Physical DemandsThe RCM will be called upon to engage in physical activity related to general office work, including the capacity to lift to 15lbs and stand or sit for extended periods. Also, the ability to walk up and down steps and physical activity related to general household maintenance. *This is not intended to be all-inclusive. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.

We're hiring a compassionate Hospice RN Case Manager to join a well-managed, stable hospice organization serving Monroeville and the Pittsburgh area since 2004. You'll provide skilled care focused on pain management, wound care, and patient comfort, while guiding families through hospice admission and education. This role includes close coordination with the care team and participation in the on-call rotation to support urgent needs and end-of-life transitions. Salary and Benefits: $75,000 to $80,000 Depending on Experience Health Insurance Dental Insurance Vision Insurance Company Phone Provided Mileage Reimbursement PTO 6 Paid Holidays Flex Spending Account Tuition Reimbursement Employee Assistance Program Retirement Package: 401(k) With 3% Match Responsibilities: Monday to Friday: 8:30 AM - 5:30 PM New Grads Welcome Monroeville, PA Coverage Area Average Case Load of About 16-21 Patients Average 4-6 Patients Per Day 2-3 Per Month Backup On-Call Requirements: RN Nursing License in the State of Pennsylvania Valid Driver's License with Acceptable Driving Record At Least One Year of Nursing Experience, Preferably in Hospice or Homecare. Nurses with Oncology, Med Surg, Oncology Experience Also Urged to Apply. Please apply HERE or send updated resume to Pete@the IPGteam.com

PRN (as needed - looking for a candidate who has flexibility in their schedule) Good Shepherd Rehabilitation Network has opened a state-of-the-art, 76-bed inpatient rehabilitation hospital that will revolutionize treatment and recovery options for people with complex medical conditions, such as stroke, spinal cord injury, brain injury and other serious injuries or illnesses. The four-story, 123,000-square-foot facility on Center Valley Parkway features all private rooms and offers world-class physical rehabilitation care to patients who are recovering from complex and catastrophic conditions. One of the most novel and exciting spaces to spur innovation in Good Shepherd's new hospital is Empower+. This first-of-its-kind space will give people with disabilities and other mobility challenges an environment where they can explore the latest advancements, like 3D printing, robotics, wearables, artificial intelligence and smart home and personal assistance devices, designed to promote healing and independence and make people's lives better. * Job summary * Develops an integrated link between patients, families, local resources, insurance representatives and hospitals, enhances communication among these parties to assure appropriate and timely utilization and access to services and exchange of information, therapeutic interventions and advocates for the rights and needs of patients. * Essential functions * Ascertains patient's medical, psychological, emotional and social needs * By interviewing patients, completing initial care management assessment, screening for potential discharge planning needs, communicating with treatment team. * Develops therapeutic intervention plan according to needs * By exploring options, setting goals, establishing rapport with patient and significant others. * Obtains services and resources for patients * By ascertaining appropriateness and referring to community resources * Establishing rapport with agencies and support groups * Arranging appointments * Represents rights and needs of patients * By educating and informing patients about their rights * Advocating on their behalf with community resources, insurers, treatment team * Coordinates treatment and discharge plan * By leading interdisciplinary team meetings * Bridging communication between team members, ancillary departments, insurers and significant others. * Maintains documentation * By appropriate and timely notations in the medical record, departmental files, hand-off communication documents (i.e. POD report), electronic documentation systems and databases. * Addresses patient safety * By identifying and communicating patient safety issues to the team, patient/family * Relaying recommendations for a safe discharge plan to patient/family * Assisting to resolve care issues by making referrals to address identified needs * Reporting to regulatory agencies as required, facilitating appropriate utilization of services. * Coordinates utilization management processes * By reviewing clinical information based upon admission and continued stay criteria * Performing concurrent medical reviews to communicate to payers * Initiating physician advisor reviews for cases not meeting established criteria for admission and/or continued stay to facilitate appropriate utilization of services * Communicating denials from third party payers to the physician and coordinating a timely appeals process * Updating demographic information, * Obtaining signatures on admission paperwork and/or advance directives forms (where applicable) * Demonstrates a professional demeanor and maintains professional knowledge * By being flexible, responding positively to unexpected changes in the workload and work hours * Performing other duties as directed * Keeping abreast of regulations and policies related to utilization management and discharge planning, departmental staff meeting information. * Qualifications * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education * Bachelor's Degree required * Master's Degree preferred * Work Experience * 1-2 years of related experience required * Licenses / Certifications * Clinical license in appropriate discipline preferred

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individual, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Case Manager, you play a direct role in saving the lives of our patients each day by providing and promoting an environment of long-term recovery. You will partner with the Clinical Director and Executive Director to establish and maintain a therapeutic environment and routine for our residents. Requirements: Bachelor's degree preferred in the Human Service field from an accredited college or university. Previous experience in case management and/or utilization review. (preferred) Responsibilities: Assess new referrals for appropriate level of care referral. Determines need for therapeutic medical, psycho-social, and psychiatric evaluations. Coordinates services with counselors and medical case managers. Monitors cases by verifying patient attendance, observing and evaluating response to treatment, advocating for needed services, obtaining additional resources, intervening in crises, and providing widespread support. Assist with discharge plans and aftercare referrals. Benefits: 18 days PTO (Paid Time Off) + 8 paid Holidays 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University Join our team. Join our mission. INDPAOH123

Job Description JRS County Support Specialist Forensic Case Manager Location: Pittsburgh, PA Job Type: Full-Time (40.00 hours per week) Salary: $24.52 per hour ($51,000 per year) Department: Human Services Administration Organization (HSAO) --- About Us At Human Services Administration Organization (HSAO), we are dedicated to providing comprehensive service coordination to individuals and families across Allegheny County. Our mission spans behavioral health, drug and alcohol services, justice-related programs, and community support. We believe in fostering recovery, resilience, and full inclusion in the community through collaborative, person-centered care. --- Position Overview The Justice Related Services County Support Program is dedicated to assisting individuals with mental illness and/or co-occurring mental illness and substance use disorders who are involved in the criminal justice system in Allegheny County. By collaborating with the Allegheny County Jail, District Courts, Service Coordination Units, Pre-Trial Services, Torrance State Hospital, and other community partners, the program provides essential support at critical points in the legal process. County Support Specialists offer case management for individuals facing criminal charges, from Formal Arraignment through Sentencing and Probation Violations. Specialists work closely with the courts to develop and present tailored service plans that offer alternatives to incarceration. Our services include connecting individuals to treatment and housing resources, coordinating necessary benefits and services, and providing advocacy and ongoing support during court proceedings. --- Key Responsibilities Client Support and Case Management Serve as the primary contact and advocate for individuals and families, ensuring that services align with their needs and goals. Develop individualized service plans based on assessments and update them regularly to reflect progress and evolving needs. Provide face-to-face support to clients, meeting at least once per month or as needed. Assist clients in navigating the criminal justice system, including court proceedings, probation/parole requirements, and treatment services. Coordinate with behavioral health providers, ensuring access to mental health, drug, and alcohol services and other community supports. Collaboration and Advocacy Facilitate interdisciplinary team meetings with stakeholders including families, healthcare providers, probation officers when appropriate, and any other entities who may be a part of someone's larger treatment team. Actively advocate for clients' access to needed resources and provide feedback to address systemic barriers. Collaborate with treatment providers and other community partners to develop discharge plans and post-release services. Serve as a liaison between clients, providers, and systems, ensuring smooth communication and care coordination. Documentation and Compliance Maintain accurate records of interactions, including service plans, case notes, and assessments, in electronic health records. Ensure compliance with HIPAA and other confidentiality policies. Participate in program audits and quality reviews to ensure that services meet agency and regulatory standards. Training and Development Participate in ongoing training to stay current with best practices in mental health, substance use, and criminal justice services. Offer support and mentorship to new staff, fostering a collaborative learning environment. --- Required Skills and Qualifications Bachelor's Degree in Social Work, Psychology, Education, Nursing, Criminal Justice, or a related field (Master's Degree preferred). Two years of experience in case management, behavioral health, or a related field (or equivalent experience in behavioral health settings). Knowledge of mental health and addiction treatment principles. Strong organizational skills with the ability to manage a caseload and deadlines. Exceptional communication and interpersonal skills, with cultural competence to work effectively with diverse populations. Ability to work independently and collaboratively within a team-oriented environment. --- Additional Requirements Act 33, Act 34, and Allegheny County Jail Security Clearance (required upon hire). Valid Pennsylvania driver's license and access to a personal vehicle with current insurance coverage. --- Work Conditions and Benefits Full-time position with a flexible hybrid work model, including remote administrative tasks. Mileage and parking reimbursement for fieldwork. Competitive salary and benefits, including medical, dental, and vision insurance. Paid time off (PTO), holidays, and a retirement savings plan. --- Why Join Us? At HSAO, you'll become part of a dynamic and mission-driven organization committed to empowering individuals and families. Through our collaborative approach, you'll have the opportunity to work alongside community partners, make a real impact, and grow professionally. Powered by JazzHR WzsOn5idlZ

Title: Case Manager Description: This role within the Medical Case Management team at Central Outreach Wellness Center requires an individual to be patient-centered and culturally competent while working with a diverse patient population within our LGBTQ+ health center. Their primary role is to navigate clients through the processes that connect them to the medical benefits, rehab services and housing services available to them. Services we Provide: Resources for connecting patients to insurance including MAWD, SBPB, Compass, Gilead, SNAP, Medicaid, etc. Housing resources for people with a steady income. Connecting patients to Rehab if they are ready to go to ASAP. If not, we connect them to Resolve Connect patients to outside resources for emergency housing, resume building, career link for employment, financial empowerment General Duties and Responsibilities: Document patient encounters in our EMR System Stay knowledgeable of community resources offered to the population we serve Work collaboratively with clinic staff to address any concerns of the patient Answer and respond to tiger text and e-mails in real time Navigate clients through the processes needed to connect them to the programs and services available Be available to the clients throughout the medical case management processes Proactively manage your caseload of patients and participate in weekly staff meetings to discuss any issues Specific Duties and Responsibilities Be the point person to coordinate patient intakes at the clinic Help manage the caseload on the spreadsheet as the CM team needs Be patient and attentive to patients' needs Quick to adapt to high pressure situations Always find a solution to the patients' needs, and assist them in completing tasks Keep an organized work ethic and document all encounters Qualifications Requirements: Bachelor's degree or equivalent customer service skills preferred Strong communication and people skills Experience with patient-centered care Ability to manage difficult situations utilizing de-escalation techniques and conflict resolution skills Ability to work collaboratively in team-based care. LGBTQIA cultural competency Understanding of the relationship between physical health, mental health, and social determinants of health Commitment to providing high quality care to historically underserved populations Knowledge and comfort working with patients with drug and alcohol use disorders Ability to adapt to a work environment that is constantly changing and not always structured Completely understand the healthcare privacy laws as outlined in HIPAA Attend morning huddles Ability to multi-task Maintain a professional attitude and demeanor while working in the clinic Separate personal life from work

Job Description Job Title Case Manager Reporting Relationship Case Management Supervisor Work Schedule As per schedule (shifts and weekends); on call Exemption Status Non-exempt Grade I - IV Definition Provide guidance, direction, and management of the reentrants and their activities. Will act as the primary contact for reentrants and assist them with their concerns and issues. The primary responsibility will be determining reentrants' social service needs and assisting in creating and implementing Individual Renewal Plans. Must enforce compliance with program guidelines and assist the Case Management Supervisor in the functioning of the center's daily activities (administration). This individual will make appropriate referrals to Renewal, Inc. programs as well as outside agencies based on the reentrant's established needs. This individual will assist in initiating and developing policies and procedures as well as maintaining reentrant records. This individual will assist reentrants in establishing goals for their aftercare plan and release from the program into the community. Eligibility Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Knowledge of Criminal Justice, Social Work, Psychology, Counseling, Public Policy, or other related field; human relations skills a must; Familiar with the criminal justice system and community resources. Demonstrated ability to work effectively and efficiently with all levels of management, employees, and reentrants; ability to deal effectively with reentrants and referral sources; self-starting, motivated, highly-organized, and adapt to changing technology; Proven skills at problem solving and conducting research; Should be computer literate particularly in Microsoft Office. Ability to communicate, and to help the reentrants express their own needs and aspirations. Must have a working knowledge of Cognitive Behavioral Therapy and Motivational Interviewing practices. A Bachelor's degree in Criminal Justice, Psychology, Counseling, or Social Work and a minimum of two years of experience in a related field are required; a Master's degree is preferred. Equal Opportunity Employer/Minorities/Female/Protected Veteran/Individuals with Disabilities

Job DescriptionACCULTURATION FOR JUSTICE, ACCESS AND PEACE OUTREACH (AJAPO) REFUGEE RESETTLEMENT CASE MANAGER ( JOB ADVERT CLOSES NOVEMBER 16, 2023) AJAPO in Brief Founded in 2002, Acculturation for Justice, Access and Peace Outreach (AJAPO) works to improve the lives of refugees and immigrants from all over the world who resettle in Pittsburgh and Allegheny County. We provide over 400 services to our clients annually assisting them to bring value and purpose to their lives as they re-start their individual/family lives in the United States. Joining AJAPOs team brings you hands-on experience and direct opportunities to assist newly arriving refugees/immigrants to resolve many life changing challenges and the satisfaction that you got them there by mutual understanding, working together and your leadership. POSITION: REFUGEE RESETTLEMENT CASE MANAGER AJAPO is seeking to hire a Refugee Resettlement Case Manager who will support the efforts of the Refugee Resettlement Team in welcoming and providing services to new refugees who are resettling in the Greater Pittsburgh area. AJAPO is seeking for a motivated, energetic, hard working team player who will serve as the first point of contact for newly arriving refugees, hence an ambassador for the agency through your high quality presence, services and welcome. Major Responsibilities: The Refugee Resettlement Case Manager is responsible for providing services for 90 days to each assigned arriving refugee family/individuals from pre-arrival to the end of the 90 days resettlement in the United States. The Refugee Resettlement Case Manager will work under the supervision of a Refugee Services supervisor providing these major services: o Create pre-arrival files and make pre arrival referrals with all necessary documentation to ease post arrival services. o Welcome refugees at airport and support them to get to their new homes. o Provide timely post-arrival services to ensure that newly arriving refugees have living essentials to include food, housing and safety orientation. o Provide and support referrals to social security and welfare offices and health care provider. o Provide referrals to Employment and English as a Second Language(ESL) services. o Orient new refugees on public transportation system and new environment for their independence. o Conduct individualized self sufficiency plans for each family member of newly arriving refugees o Conduct cultural orientation (as prescribed ) to newly arriving refugees followed by assessments ( as prescribed). o Perform required home visits during the 90 days ( at least 4 visits) o Provide direct case management for newly-arrived refugees in accordance with resettlement guidelines Write and maintain accurate case notes and other documentation of services on-time. o Develops community contacts with other social service providers, including both mainstream providers and those that serve refugees exclusively Desired Qualifications o Bachelors Degree in Social Work, Humanities , Education or similar degrees o Three years or more of related applicable work experience and a demonstrated ability to effectively work with refugee and immigrant communities or diverse communities. Experience in working with diversity. o Flexibility and ability to work some evenings or weekends as needed. You will not be on call nor assigned to weekend duties, but there may be need to serve clients in emergencies which is not often. o Ability to have patience with interpretation services. o This position is a full time 40 hour/week post. Abilities: A motivated, energetic, hard working team player. Passion for community building Experience in other languages and cultures preferred Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community. Excellent Organizational skills. Ability to effectively use standard office equipment; computers, copiers, fax machines. Ability to operate a computer and use a variety of common software programs including Microsoft Word, Excel spreadsheets, PDF and customized databases. Strong written and verbal communication skills and effectively communicate with individuals and groups. Knowledge of basic client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions. Ability to effectively understand and assess a clients needs, perceptions, issues, and concerns and make sound decisions, referrals, and recommendation in the best interest of that client. Ability to effectively conduct one-on-one advocacy and/or educational presentations. Ability to work in a team structure demonstrating ability to collaborate and contribute to the teams work. Ability to adhere to AJAPOs staff Handbook Guidelines, Policies and Procedures. Ability to attend all AJAPOs in-house meetings/trainings and represent AJAPO at external meetings, training and conferences. Licensure: Valid Drivers License, access to an insured auto and must be able to navigate the Greater Pittsburgh region and the surrounding area. Willingness to undergo Police, Act 33/34 and FBI finger Print screening. Attend Mandatory reporters training at start of hire. Compensation & Benefits: Working at AJAPO is an opportunity to build a career and our compensation and benefits are very competitive. Opportunities for annual bonuses and staff promotions Salary: $39,000 - $40,000 depending on experience. Benefits: Retirement plan ( 3 % of pay each pay). $30,000 Life Insurance (Fully paid by agency/employee does not contribute) Long and short term insurances, (100% paid by agency) Non contributory Health Plans ( our staff do not contribute to their health plans), 12 days annual paid vacation, plus 13 days holidays, One administrative day per week Please email detailed letter of interest and rsum to: ************************ ( JOB ADVERT CLOSES NOVEMBER 16, 2023)

The Law Enforcement Assisted Diversion (LEAD) initiative for the City of Pittsburgh will provide people with substance use disorder and mental and behavioral health challenges with person-centered social services and intense case management focused on harm reduction and compassion in lieu of criminalization. These individuals will be engaged in supportive services with the goal of reducing legal recidivism and improving quality of life. This position is critical to the LEAD program by providing engagement and intensive case management services to individuals experiencing homelessness, poverty, mental/behavioral challenges, in active drug use, and suspected of low-level drug offenses, non-violent crimes, and/or prostitution. The Case Manager will provide direct outreach, long-term engagement, and supportive services for participants through intensive case-management activities and collaboration with LEAD partners, service providers, housing providers, and other community organizations. This position is grant-funded for one (1) year. Future years of funding are contingent on grant availability and other funding sources. Department: Public Safety, Office of Community Health & Safety Salary: $62,670 per year. Posting Type: Announcement Union: None, this is a non-union position. Civil Service Classification: Exempt General Requirements: You must submit or show proof of all the following at the time of application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal. * Applicants must submit a complete application, including education, work experience, a resume (if applicable), and completed supplemental questions. * Applicants must become residents of the City of Pittsburgh prior to employment and must remain a resident throughout employment. * Click here to view a map of City of Pittsburgh neighborhoods. * A current, valid Pennsylvania Class C Driver's License (or out-of-state equivalent) is required prior to appointment and must be maintained throughout employment. The Department of Human Resources & Civil Service will consider individual written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act NOTE: Applicants currently on the Civil Service eligibility list for this position may NOT reapply at this time. Please check the eligibility list before applying by clicking here. If your name expires within the next thirty (30) days, you may reapply. NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered. NOTE: Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire. Qualifying Requirements: Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will receive notice of your eligibility status. * WORK EXPERIENCE: The application must clearly show three (3) years of full-time experience in social services, criminal justice, healthcare street outreach, or a related field. (Less than full-time experience will be calculated on a pro-rated basis.) * EDUCATION/TRAINING: The application must clearly show a high school diploma or equivalent. A bachelor's degree in social work, human services, direct care, criminal justice, or human development is preferred. * EQUIVALENCY: Education/training and/or work experience may be substituted on a year-for-year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is three (3) years. (See NOTE under the General Application Requirements Section above regarding verification of education/training.) If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date. * Written: None required for this position. * Performance: None required for this position. * Medical: None required for this position. * Provides outreach and structured intensive case management services consistent with program policies for assigned participants. * Engages with participants on the street and at social service provider facilities to establish working relationships and offer services. * Assesses participants for severity of chemical dependency and housing status, and determines need for other services, e.g., medical, mental health. * Assists participants in gaining access to a variety of programs and services, e.g. funding, housing, food, budgeting. * Implements Individualized Service Plans (ISP) which addresses the needs of the participants for food, clothing, shelter, health care, substance use disorder treatment and/or reduction/elimination of drug/alcohol use through self-change methods, updates ISP as needed to reflect changing goals and needs and helps participants move toward the achievement of autonomy. * Develops and maintains participant files for assigned caseload according to program, contract and state requirements. * Provides advocacy and support for participants within the criminal justice system, including court appearances and written communication. * Accompanies participants to appointments as needed and/or requested. * Develops and maintains collaborative relationships with providers of physical and mental health care, shelter and housing, chemical dependency treatment, and other community programs which may support participants. * Develops and maintains collaborative relationships with LEAD partners including Pittsburgh Bureau of Police, Allegheny County Courts, and Public Defenders Office. * Identifies gaps and barriers in available community resources and advocates for systemic changes. * Attends regularly scheduled workgroup, team, and staff meetings. * Performs other related tasks and duties as assigned or required. CLICK HERE to view the full including knowledge, skills, and abilities and working conditions for this position. Locate and click on the position title to view the complete job description.

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Community Based Substance Use Disorder Case Manager to join our team in our Penn Hills, PA location. Earn $24.05/hour with the selection of the Enhanced Pay Option (after 90 days). For eligible applicants, our new Fellowship Program offers up to $25,000 student loan payoff for Bachelor's level candidates and $45,000 payoff for Master's level candidates after a 2-year commitment of working with Merakey as a Substance Use Disorder Case Manager and an official acceptance into the Fellowship Program. New increased on-call bonus for this position. Mileage Reimbursement. Position Details Our Community Based Substance Use Disorder Case Manager will provide case management services for persons in recovery. They will meet with PIRs on demand and via scheduled appointments to assist with linkage to external resources such as, but not limited to housing, recovery based supports such as 12-step meetings, medical benefits, PCP, specialty doctors, food banks. They will assist PIRs in obtaining valid, state identification. The case manager will uphold effective and timely communication with Supervisors and Counselors on PIRs needs and as resources or obtained and/or changed. They will assist Counselors as needed with referrals to a higher level of care and with transfers limited to ensuring ROIs are obtained and paperwork sent timely. This employee will have the ability to educate and encourage resistant PIRs to participate in therapy services and ability to multi-task and work in a fast-paced environment. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - **************************************** About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

POSITION OVERVIEW: The Case Manager serves as a member of the treatment team by working closely with clinical, business development, admissions, nursing and other members of the multi-disciplinary team. The Case Manager is responsible for facilitating recovery by addressing each patient's individual needs and coordinating a thorough aftercare plan that will assist the patient achieve the best possible outcomes through their recovery journey. This includes collaborating with the patient to schedule a mutually agreed aftercare plan of care inclusive of PCP, SUD, MAT and other appointments as well as providing patients with community and other resources that will help ensure their success. The Case Manager serves as a patient advocate, coordinating care with internal and external providers, resources and supports. The Case Manager engages each patient in their aftercare plan and using teach back method, confirms that the patient and their support system understand the plan and the importance of adhering to the plan. The Case Manager serves as the liaison between the patient and all aftercare providers and resources, ensuring the plan has been established, communicated and confirmed prior to discharge. The Case Manager will also assist patients with any identified outside issues, barriers to accessing care or external stressors that need to be resolved, enabling the patient to focus on treatment (examples: coordination with family for childcare, employer relations, legal concerns, etc.) The Case Manager works collaboratively with the clinical team to engage, educate and coordinate patient care with the patient, their supports and all external providers to ensure a thorough aftercare plan. The Case Manager also works closely with external constituents, providing a high level of customer service and satisfaction amongst everyone with whom they interact. Case Managers are responsible for fostering positive relationships between RCA and all stakeholders. KEY RESPONSIBILITIES: Obtains applicable signed Release of Information (ROI) forms for all identified providers and resources in the Continued Care Plan (CCP) and other patient resources/supports (Employer/FMLA, Legal, Payer programs, Referral sources, Peer Support, etc.) Completes a new patient admission assessment and documents in Avatar within 72 hrs. of admission and obtains patient history, needs, and individual preferences to inform the patient's treatment and aftercare plans. Reviews the completed Biopsychosocial assessment to help identify all life domain need and incorporates into the Continued Care Plan to ensure all identified patient needs are addressed during the stay and or in the patient's continuing care plan. The admission assessment should address housing, employment, legal, financial, family and health concerns as well as relapse prevention and other issues that patient requires assistance with. Documents at minimum, a weekly progress note that includes patient progress toward discharge, discussions of discharge planning and recommended aftercare plan, actual or potential barriers to the plan and patient's engagement in their aftercare plan. Discharge planning should be documented in Avatar by the second week of stay. Initiates and documents all referrals specified in the CCP including contact information and confirms the aftercare plan addresses follow up for substance use, mental health, MAT, Social Determinants of Health and other identified life domains. The individual CCP should be completed in collaboration with the patient and if possible, their support system. Participates in Multi Disciplinary Team (MDT) meetings and actively contributes to discussion re: recommendations for each individual's aftercare plan, discharge date, services and resources to be included in the aftercare plan and what is needed from other members of the team to help ensure the patient's success with recovery. Schedules SUD/MAT appointments within 7 days of discharge and post discharge PCP follow up appointments when possible. Appointments and referrals must be documented in Avatar prior to the patient's scheduled discharge. Ensures effective and timely communication of relevant information to post-discharge providers prior to discharge to facilitate a safe and thorough discharge plan. Ensures the continued care/discharge plans is solidified 1 week prior to discharge and that a Transitions of Care meeting has been scheduled at least 7 days prior to discharge with the patient, the patient's support system, and the therapist to review the recommended aftercare plan. Confirms patient preferences and barriers to care have been identified and addressed in the plan. Ensures all dates, times, contact information, phone numbers, address, etc.. are included in the CCP to help ensure patient's adherence to the plan. Assesses patient's comprehension of the aftercare plan through verbal confirmation and verifies patient's clear understanding of post-discharge care instructions through teach back. Follows referent protocols and provides timely clinical updates and other information as requested (with signed ROI). Follows Payer protocols and facilitates timely patient-payer phone calls, referrals to Payer Peer Support programs and provides other information as per contractual agreements. Initiates and manages FMLA and Short-term Disability applications as needed, with patient consent. Coordinates with patients and their employers to facilitate benefit processes when applicable. Documents all activities related to FMLA or STD in the patient's EMR. Case Management is responsible for facilitating a weekly Aftercare/Next Steps group meeting for all new patients utilizing standardized RCA agenda and collaterals. Facilitates at least once weekly Guesting to help prepare patients for their aftercare recovery plan and works closely with outpatient staff and Alumni to inform the patient of RCA's outpatient continuum and benefits of continuity of care. Conducts outreach phone calls to patients who leave treatment early or unplanned without a solid discharge plan to attempt to re-engage patient in their recovery plan. Calls should occur within 24 hrs. when possible to help connect them with an outpatient provider and appropriate resources. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications and Skills: Education: High school diploma, GED, or equivalent is required. A bachelor's degree is preferred. Experience: At least one year of professional experience in the behavioral health and/or substance use treatment field is required. A combination of education and relevant experience will be considered. Knowledge: Must have a strong understanding of health care, the detoxification process, addiction and co-occurring disorders, as well as DSM and ASAM criteria and terminology. Communication: Written: The ability to read, interpret, and write clear, informative text, and to edit work for spelling and grammar. Verbal: The ability to speak clearly and persuasively, listen actively, respond well to questions, and participate effectively in group presentations and team meetings. Technical: Proficiency in Microsoft Programs (Word, Excel, and Outlook). COMPETENCIES: Job Knowledge: understands duties and responsibilities of the Case Manager role, understands company mission/values, has knowledge of community resources, ability to network and form working relationships with community providers, willingness to engage in continuing education to keep job knowledge current, ability to utilize and navigate an electronic medical record. Has a good understanding of all levels of care available to patients upon discharge from RCA, including, but not limited to, Sober Living, Extended Care, Outpatient, Psychiatry, etc.. Communication: Excellent communication skills both verbally and in writing; creates accurate and punctual reports; deliver presentations clearly and efficiently; shares information and ideas with others; demonstrates good listening skills; ability to work directly with patients, families, and community providers. Critical Thinking and Problem Solving Demonstrates exceptional ability to analyze complex patient situations and develop appropriate post-discharge care plans. Anticipates and evaluates potential consequences of decisions to ensure patient safety and well-being. Take decisive action based on thorough analysis and best practices in care transition management ensuring that: Discharge plans are tailored to individual patient needs, considering their unique circumstances and resources. Collaborates with patients, families, and healthcare teams to make informed mutually agreed upon decisions about post-discharge care. Has the knowledge and skills to balance clinical recommendations with patient preferences to ensure realistic and effective care plans. Time Management and Organizational Skills: Possesses excellent organizational and time management skills required to work with a diversity of patients with various needs at various stages of life while adhering to all state and federal guidelines. Decision Making: use effective approaches for choosing a course of action, developing appropriate solutions, and/or reaching conclusions; implement action plans consistent with available facts, constraints, resources, and anticipated consequences; demonstrate confidence in the work done to manage challenging situations. Collaboration: must be able to work in collaboration with other professionals and leaders across several disciplines, ability to motivate treatment team towards discharge planning when appropriate and obtain recommendations for ongoing treatment. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate. Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be required.

Job Description Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve. We are seeking two dedicated and compassionate Crisis Case Managers to join our team. The Crisis Case Manager will play a crucial role in providing immediate assistance and support to individuals experiencing mental health crises. This position requires strong communication skills, empathy, and the ability to work effectively under pressure. What do I need? Must meet ONE of the following: Bachelor's degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education, or a related field. OR Registered Nurse OR High School diploma or equivalency and 12 semester credit hours in Sociology, Social Welfare, Psychology, Gerontology or other social science and 2 years of experience in public or private Human Services with 1 year of mental health direct care experience. OR Consumer or family member who has 1 year of experience as an advocate or leader in a consumer or family group with a High School diploma or equivalency. Other Requirements Maintains required state and federal criminal and child abuse clearances, credentials and/or licenses. Driver's license, reliable and insured transportation are required. Familiarity with community support systems, health care and human service resources. Skilled at crisis intervention and plan development. Ability to work as part of a team and independently, taking initiative to create solutions when problems or concerns arise. Proficient in Microsoft Office Suite or related software. Familiarity with or comfortable working within Electronic Health Record (EHR) systems. Excellent organizational skills with a strong attention to detail. Proven clear written and verbal communication skills. Pursues opportunities for professional growth and development. Motivated to achieve a standard of excellence with our work processes and outcomes, honoring Agency policies, values, and principles. Maintain confidentiality of all sensitive information. What Will I Do? Delivers direct crisis intervention services and supports to consumers and families through phone and face-to-face contacts within an office, home, or community setting. Perform intakes, assessments, and evaluations for consumers. This includes assessing problems/needs and obtaining background information to refer consumers for appropriate treatment within the service delivery system. Create and implement crisis intervention management and safety plans as necessary to promote the health and safety of consumers, families, and others. Remain knowledgeable of the local Human Service system and will actively coordinate services with, and link consumers and families to, various services and supports available. Assist consumers and families in managing crisis, stress, conflict, and potential health and safety risks through the direct delivery of crisis intervention services and support. Conduct follow-up and ongoing support as determined clinically appropriate and needed until consumers and families are established with ongoing formal services and informal supports necessary for them to maintain stability and eliminate the need for crisis services. Coordinate medical and psychiatric consultation for consumers as determined clinically needed during the delivery of crisis intervention services. Responsible for timely and accurate submission of consumer information and service delivery documentation following program standards and agency policies and procedures. Collaborate regularly with partnering providers, internal/external referral sources to coordinate services and maintain continuity of care. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias ensuring a welcoming, safe environment for all employees, vendors, clients, and their families. Engages in regular supervision opportunities with Crisis Supervisor. Participates in community events, critical multi-disciplinary team meetings and trainings representing the agency professionally. Position will participate in Quality Assurance activities relative to the crisis intervention program as required to ensure program compliance and quality of service delivery. Supports, educates, and assists with training and mentoring of Crisis Intervention Specialists. Responsible for timely submission of hours worked. Other duties as assigned. Working Hours Tuesday-Saturday 4pm-12am Additional hours as needed Ability to participate in the on-call crisis intervention schedule as needed. What will I get? $34,200 - $41,800/year DOE Benefits Medical - Eligible the first of the month following 60 days Dental - Eligible the first of the month following 60 days Vision (Agency Paid) - Eligible the first of the month following 60 days Flexible Spending Account 401k + 2% match (additional annual discretionary match (3%) if you work 1,000 hours or more!) 5% total match! Virtual Care Clinic & Prescription Services for ALL employees and dependents (up to 7 people!)-Employer Paid - includes Primary, Pharmacy, and Urgent Care needs Generous PTO (Increases with Service Milestones) Tuition Reimbursement Mileage Reimbursement 11 Paid Holidays (Including your Birthday) Employee Assistance Program (Resources for you and your family) Short-Term Disability (Agency Paid) Long-Term Disability (Agency Paid) What Happens Next? After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview. EOE Join our team and make a difference in the lives of those in crisis!

Auberle strengthens more than 5,000 individuals and families each year, helping to build strong communities. Auberle has evolved into a premier multi-service agency with programs spanning Workforce Development, Housing, Foster Care, Young Adult Services, and Behavioral Health. Auberle's mission is to help build strong individuals, families, and communities. In 2019, Ward Home joined the Auberle family and has three programs in our Young Adult Services Department. Program Description: The 412 Youth Zone is located in downtown Pittsburgh. The program provides comprehensive, welcoming, and youth driven services and support to young adults transitioning out of the foster care system or who are experiencing unstable housing. Position Title and Overview: Young Adult Case Manager Develop and maintain strong, trusting relationships with young people to foster engagement and support their individual growth. Conduct regular meetings with young people in their homes, community settings, or at the drop-in center to evaluate their needs, address challenges, and celebrate successes. Collaborate with community partners and service providers to coordinate care, maximize support, and ensure young adults have access to necessary resources. Maintain accurate and timely documentation to ensure effective tracking and reporting. Facilitate and promote various programs occurring at the drop-in center to engage young people and meet their diverse needs. Teach young people how to gain and master adulting skills such as budgeting, home maintaining, and decision making. [js1] Location and Travel Requirements: This position is primarily located in Downtown Pittsburgh. All positions are also expected to come to training, meetings, and other events at Main Campus in McKeesport, as scheduled. The travel required for this position is regular. This position requires frequent travel within the community, including visits to young people's homes, meeting in community settings, and transporting young people to appointments or other essential destinations. Qualifications Position Requirements: Act 33/34 and FBI Clearances required. Bachelor's degree preferred, HS diploma/GED required with experience working with youth. Special consideration will be given to individuals with previous DHS system involvement as a client. Other combinations of education and experience will be considered. Valid PA driver's license, vehicle, registration, and proof of insurance. Requires travel to youth homes and throughout the community. Involves exposure to tobacco smoke, domestic animals, household pests, and other conditions common to domestic environments. Requires working varied hours, including evenings, some weekends and holidays. Great Benefits: Comprehensive health insurance Generous paid time off, plus 11 paid holidays Retirement savings plan and company match Tuition reimbursement and loan repayment assistance Professional development and training opportunities A commitment to work-life balance Apply Here: If you are mission-driven, passionate about helping others, and eager to succeed, we encourage you to apply. To join our team, please apply at ******************************* Learn more about us at *************** Auberle is an Equal Opportunity Employer. We provide equal employment opportunities to all individuals regardless of race, color, national origin, sex, disability, age, or any other characteristic protected by law.

Since 1952, Light of Life Rescue Mission has been a safe refuge for homeless and hurting people in the Pittsburgh area. We currently seek a full-time Case Manager (Level 2) for the Women & Children's Longterm Program. This person will walk closely alongside clients in guiding them through a four-phase recovery program that combines clinical and spiritual elements. Successful people in this role tend to be persuasive problem-solvers who are skilled in building relationships and inspiring others. Responsibilities include but are not limited to: Provide case management and advocacy for clients, working as a liaison to coordinate wraparound services, while making referrals for housing, healthcare, and other resources for families. Develop individualized treatment plans addressing substance use and co-occurring disorders and teach families about addiction, recovery, trauma, and effective support strategies. Act as a liaison between medical and social services providers as needed. Maintain detailed, confidential client records and case notes. Track clients' care plan progress through one-on-one discussions and using the online client management system, MissionTracker. Provide immediate support during emergencies and connect clients to appropriate crisis services. Network with related service providers to access appropriate services for clients. Serve as a treatment team member, providing input and support in Care Team decisions. Make decisions about proposed activities in accordance with Light of Life principles and the best practices for recovery. Transport clients in the Mission's vehicles to and from appointments as needed. Work in tandem with the children's case manager and volunteers. Due to the interface with the clients, all jobs at Light of Life require employees to: Walk alongside clients as a disciple of Christ, sharing the Gospel through actions and words. Establish mutual trust and create a safe, authentic environment. Serve clients and co-workers in a loving manner and practice a self-evaluative lifestyle. Resolve all issues in ways that promote the Mission's core values while following the processes described in the staff handbook. Help the clients make choices that are justifiably in their eternal best interest. Practice Christ-like stewardship of all resources. Model personal responsibility, accountability, timely reporting, and a self-evaluative lifestyle. Education/Experience: Bachelor's degree required in social work, counseling, psychology, human services, or another related field. A Master's degree is preferred. 5-years of experience working with individuals in a substance recovery or mental health setting. Excellent customer service experience. Valid driver's license and clean driving record. HMIS experience and knowledge preferred. Proficient in Microsoft Office. Light of Life Ministries Inc offers a comprehensive benefits package including: Medical, Dental, Vision and other valuable benefits, which begin the first of the month following employment. Light of Life also offers a retirement plan with match program after 6 months of employment. All applicants are strongly encouraged to submit a cover letter with their resume. Light of Life is committed to maintaining a drug-free community. Due to the nature of our ministry serving some who struggle with issues of addiction or drug abuse, our staff may not use or consume controlled substances like marijuana, even when prescribed by a physician.

The Project ELECT (Education Leading to Employment and Career Training) Case Manager provides comprehensive case management and support services to pregnant and parenting teens to ensure their educational and personal success. This role focuses on assisting students in overcoming barriers to graduation and achieving self-sufficiency through education, advocacy, and access to resources. Duties and Responsibilities: Case Management Services: Provide individualized case management to pregnant and parenting teens enrolled in Project ELECT programs. Conduct needs assessments and develop goal-oriented service plans in collaboration with program participants. Monitor progress and provide ongoing support to ensure successful completion of educational and personal goals. Education and Support: Assist participants in accessing and navigating educational programs, childcare services, healthcare, and other resources. Facilitate workshops and group sessions on topics such as parenting skills, financial literacy, career readiness, and health education. Resource Coordination and Advocacy: Coordinate referrals to community-based services, including housing, counseling, healthcare, and employment programs. Advocate for students within school systems and community agencies to address barriers to education and well-being. Collaboration and Partnership: Work collaboratively with school personnel, community organizations, and other stakeholders to support program goals. Maintain strong relationships with partnering agencies to expand resource options for participants. Program Compliance and Documentation: Maintain accurate, confidential case records and documentation in compliance with program requirements and regulations. Prepare and submit timely reports on program activities, participant progress, and outcomes. Program Development and Outreach: Assist in planning and implementing program initiatives, special events, and outreach efforts. Promote Project ELECT services to schools, community organizations, and prospective participants. Qualifications: Education: Bachelor's Degree or associate's degree in social work, counseling, education, or related field required. Experience: Minimum of 2 years of experience in case management, youth services, or working with pregnant and parenting teens. Experience in educational settings is a plus. Skills: Strong interpersonal, organizational, and communication skills. Ability to build rapport with diverse populations and maintain a non-judgmental, supportive approach. Knowledge of community resources and services for youth and families. Proficiency in documentation, reporting, and using case management systems. Additional Requirements: Current Act 114, Act 34, Act 151 and NSOR Clearances required prior to an offer (Must be dated within 1 year of hire date). School Personnel Health Record (Form H511.340) must be completed and received by Human Resources prior to hire date. Valid driver's license and reliable transportation. Working Conditions: This position operates in a combination of school, office, and community settings, with frequent travel to program sites and participant homes. Occasional evening or weekend hours may be required. This position may involve standing, walking, and active engagement throughout the day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Sitting for extended period of time Lifting, carrying, pushing, pulling 50 pounds Ability to kneel, crouch, bend and reach to retrieve and handle teaching materials and supplies Moving fingers and hands in a repetitive manner Ability to speak clearly and distinctly when communicating with limited English speaking customers Hearing clearly Adequate vision to perform duties The information contained in this job description is for compliance with Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned. Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position. Reports To: ELECT Coordinator Department: ECFCS/FACES Position Schedule: Monday through Friday and occasional Saturdays Salary: $35,000.00 (non-negotiable) Benefits: FACES 260 FLSA: Non exempt To Apply: Create an on-line application and upload a cover letter, resume, clearances, PDE Teaching Certificate (if applicable) and transcripts at the AIU Career Site. Please send any questions to: ******************** The Allegheny Intermediate Unit is an equal opportunity education institution and will not discriminate on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, age, handicap, or limited English proficiency in its educational programs, services, facilities, activities or employment practices as required by Title IX of the 1972 Educational Amendments, Title VI and Title VII of the Civil Rights Act of 1964, as amended, Section 504 Regulations of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1975, Section 204 Regulations of the 1984 Carl D. Perkins Act, the Americans with Disabilities Act, or any other applicable federal or state statute.

The Case Manager Level 1 is a core member of the Veterans Place Housing Team and is responsible for delivering direct case management services to veterans residing in transitional housing and VA contract bed programs. The CM 1 provides individualized support focused on stabilization, goal achievement, permanent housing placement, and reintegration into the community. The Case Manager 1 serves as a consistent point of contact for veterans navigating barriers related to homelessness, behavioral health, unemployment, substance use, and trauma. This position requires strong engagement skills, detailed documentation practices, and the ability to coordinate across multiple departments and external systems, particularly with the U.S. Department of Veterans Affairs (VA). Under the direction of the Director of Housing and Support Services, the Case Manager 1 works to ensure every veteran receives personalized, timely, and effective care. Essential Duties and Responsibilities: I Veteran Case Management and Engagement Carry and manage an active caseload of veterans within the transitional housing and contract bed programs. Complete comprehensive initial assessments within 72 hours of admission, including psychosocial history, needs, strengths, and barriers. Develop and maintain Individualized Service Plans (ISPs) for each veteran, ensuring goals are: Specific Measurable Achievable Relevant Time-bound (SMART) Update ISPs monthly or as circumstances change, including clinical notes to reflect all veteran progress, challenges, and decisions. Conduct weekly in-person check-ins with all assigned veterans to monitor safety, stability, and progress. Utilize motivational interviewing and trauma-informed care practices to promote engagement and empowerment. II Discharge and Aftercare Planning Initiate discharge planning on day one of a veteran's admission. Develop structured discharge plans that address: Permanent housing pathway (HUD-VASH, SSVF, independent market housing) Income stability (employment or benefits) Connection to long-term care or community support Mental health and/or substance use continuation plans Coordinate housing searches, applications, and lease-up processes with veterans nearing discharge. Provide referrals and linkages to aftercare services to reduce risk of recidivism post-discharge. Ensure veterans are not discharged without a complete plan, appropriate support, and documentation of their next steps. III. Documentation and Compliance Complete and maintain all required documentation in BestNotes in accordance with: VA GPD program requirements Veterans Place internal policies CARF accreditation standards Required documentation includes: Assessments ISPs and monthly updates Weekly contact/case notes Group attendance logs Monthly budgeting forms Discharge summaries and aftercare plans Enter all case notes within 24 hours of contact and respond promptly to audit feedback from CM Level 2A and the Director of Housing and Support Services. Ensure timely and accurate reporting of program milestones such as housing placement, employment gains, and community service hours. IV Veteran Support Services and Resource Coordination Support veterans in accessing and managing benefits including: VA healthcare Social Security Disability (SSDI/SSI) SNAP HUD-VASH Make appropriate referrals for: Mental health counseling Substance use recovery Primary care and specialty medical services Legal assistance and veteran's advocacy Assist with housing navigation tasks such as: Preparing housing documentation (IDs, income verification, references) Completing housing applications Connecting with landlords and support programs Provide veterans with support for appointments, including scheduling, follow-up, and transportation when needed. V Community Engagement and Group Participation Attend and contribute to weekly townhouse meetings within the housing units. Participate in monthly community meetings, reinforcing program structure, rules, and safety. Support CM 2B in ensuring veteran participation in group activities and community accountability. Co-lead or support weekly groups focused on life skills, budgeting, interpersonal communication, and relapse prevention, when appropriate. Assist in resolving interpersonal conflicts among veterans using de-escalation and mediation techniques. VI Collaboration and Team Integration Attend and actively participate in bi-weekly treatment team meetings, providing updates on: Caseload status Veteran behavioral issues Service plan progress Discharge readiness Collaborate with: VA GPD and Contract Bed Liaisons to align veteran services and pass approvals Facilities Director for room inspections, maintenance concerns, and behavioral incidents Workforce Development and Veteran Resource Center (VRC) to link veterans with employment and educational services Assistant Case Manager Coordinator for behavioral monitoring and daily support needs Report veteran crises or incidents to the Director of Housing and Support Services immediately and participate in post-incident debriefs and follow-up planning. Minimum Qualifications: Bachelor's degree required in Social Work, Psychology, Human Services, or a related field (Master's preferred) or equivalent in experience. Minimum 1-2 years of experience working in case management, homeless services, behavioral health, or recovery settings Strong knowledge of veterans' services, trauma-informed care, and housing-first approaches preferred Excellent documentation and communication skills; BestNotes or EHR experience preferred Ability to work in a structured, policy-driven environment while meeting veterans where they are Strong organizational skills and ability to manage a dynamic caseload Valid driver's license and insurable driving record required Must pass a pre-employment drug screen and background check Cognitive and Sensory Requirements: Ability to focus on Recovery Support program details, follow through with timelines, and attend to multiple tasks and interactions. Ability to retain and recall information regarding clients, policies, procedures, and schedules. Capable of identifying issues, evaluating solutions, and making appropriate decisions independently or collaboratively. Ability to comprehend written and verbal information, express thoughts clearly, and communicate effectively with diverse populations (e.g., staff, veterans) Capacity to manage time effectively, maintain accurate records, coordinate meetings. Adequate visual acuity (with or without corrective lenses) to read documents, use a computer, and observe participants in meetings or events. Adequate auditory ability (with or without assistive devices) to understand conversations in person, over the phone, or in virtual meetings. Clear verbal expression to articulate expectations, deliver feedback, and conduct presentations Physical Demand Statements Must be able to lift, carry, and move materials weighing up to 50 pounds regularly using proper lifting techniques. Required to stand or walk for 6 to 8 hours daily on concrete surfaces. Ability to sit and use computer for extended periods (4+ hours) with breaks. Job functions include working outdoors in varying weather conditions including heat, cold, and rain. Working Conditions and Expectations: On-site position based at Veterans Place residential campus Requires daily veteran interaction and weekly in-person meetings May involve occasional evening/weekend work (emergency transportation, discharge support, community events) Expected to demonstrate high standards of professionalism, cultural humility, and integrity Must remain calm and solution-oriented when working with individuals in crisis or emotional distress Veterans Place is an Equal Opportunity Employer This job posting will close in 30 days, applications will be kept on file for 1 year.

The position requires an individual who possesses the competencies, knowledge, skills, and attitudes essential to the effective practice of case management for substance use disorders. The individual needs to be fully proficient in understanding addiction, treatment, and recovery, and able to practice professional ethics. They must also become fully proficient in the practice of Recovery-Oriented Systems of Care (ROSC) and the utilization of the Social Model Approach to support, planning, referral, and service coordination. JOB STATUS: Full-Time Non-Exempt PRIMARY FUNCTIONS: 1. Works in collaboration with clients to develop their recovery plan within 24 hours, assisting residents meet their goals of the recovery plan, following up with resident progress on a weekly basis, and updating the recovery plan at least every 30 days 2. Collaborates with community organizations for resources, referrals and service delivery; create and maintain an updated resource guide of available recovery supports; maintain updated housing lists, seek out employment opportunities for those with a criminal history, and offer resources to other unmet needs required to fulfill the goals of the recovery plan (ex. GED, Driver's license restoration, state ID, etc.). 3. Provides screening and intake to determine if a further assessment/evaluation or higher level of Care is needed 4. Follow up with the client to confirm access to the appropriate level of care. Upon consent, follow up with the referral source to ensure a smooth transition to intervention/treatment 5. Utilizes effective retention techniques and evidence-based approaches to maintain participation, such as motivational interviewing techniques, and will incorporate ROSC principles throughout the process. 6. Organizes and conducts social and cultural activities to promote sobriety and awareness about substance abuse. 7. Utilize the Social Model approach to recovery 8. Maintains confidential participant records and/or data. Completes monthly, quarterly, and annual reports in a timely manner. 9. Performs other related duties and other duties as requested and/or necessary. OTHER RESPONSIBILITIES: 1. Maintains required training hours and clearances. 2. Maintains open communication with the supervisor and other staff as it relates to the necessary flow of the job and programs. Aids in the design of educational programs. 3. Continually remains up to date on the individual, group, and family counseling techniques and evidence-based approaches. Possesses and utilizes the ability to relate to problems and the special needs of clients. 4. Maintains community resources to make them available to the clients. 5. Must possess and utilize excellent verbal and written communication skills and general computer skills, including WORD, EXCEL, Gmail, internet, and other systems. 6. Must have an understanding of the criminal justice system, ATOD pharmacology, confidentiality, FERPA and PPR laws and regulations, and DDAP Best Practices Guidelines. WORKING CONDITIONS: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, sit, and walk; use hands; and reach with hands and arms. The employee must be capable of lifting or pulling 175 lbs. Specific vision abilities required by this job include close vision and the ability to adjust and focus. Proper diction and command of the English language are required. Qualifications The Case Manager, preferable will have lived experience with substance use disorder, at least 18-24 months of sustained recovery; Master's Degree preferred; Bachelor's Degree in social work, psychology, criminal justice, social science or other related fields, and a minimum of 2 years of experience working with adults or a CADC and minimum of 3 years of relevant experience. Knowledge of the criminal juvenile justice system, the justice system, adult probation, and parole is essential. Reliable transportation and a valid Pennsylvania driver's license, as well as current PA auto insurance, are required. All required clearances must be current, including Act 33/34 Child Abuse Clearance, Pennsylvania Criminal History Clearance, and FBI Clearance. This job outlines the essential and other responsibilities of this position. It does not prescribe or restrict the tasks that may be assigned.

Mobilelink - Sales Advocate With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today! Why Join the Mobilelink Family? Unlimited earning potential Unlimited growth potential PTO after 90 days. Dental Insurance Health insurance Vision insurance Company-paid Life Insurance Role Responsibilities: Provide extraordinary customer service by being compassionate towards and understanding their needs. Build value by offering tailored and thoughtful solutions to fit each person, family, or business. Represent our Company and the Cricket brand with the utmost professionalism and courtesy. Assist our leaders with store operations and duties. Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment). Qualifications Job Qualifications: Clear communication skills- Attitude and technical aptitude. Commitment to exemplary customer service, honesty, and integrity A background in retail sales is helpful, but not required. At least 18 years old and legally able to work in the United States without restrictions. Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays. Strong Social Media presence preferred. Must have reliable transportation to the location. Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed. Ability to operate a personal computer. Adhere to the Team Color policy while maintaining a neat and professional appearance. Working Conditions: Ability to lift up to 10 pounds. Ability to bend, squat, and stretch for purposes of inventory and stocking. Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation). Ability to work in a fast-paced environment. Ability to follow instructions to completion. Problem solves under pressure.

The Client Care Manager is responsible for developing and maintaining relationships with clients, caregiver/Direct Support Professional (DSP), support coordinators and referral sources. CCM is responsible to managing client's services from start of care to discharge. This includes staffing, scheduling, supervision of field staff to meet the client's needs, client progress notes, maintaining, ollowing and updating client authorizations. Strong communication, problem-solving skills and making the proper client-caregiver/DSP match are necessary for long-term services with JCAH. The Client Care Manager will drive growth through client and employee satisfaction. The Client Care Manager reports to the Director of Client Care. Responsibilities: Leadership Supervise a team of DSPs on a daily basis. Conduct 90-day and annual performance reviews assessing caregiver's achievements, compliance, and overall performance. Collaborate with Associate Director/ Area Director and Human Resources on coaching and disciplinary action process, as needed. Assess DSP potential for a pay increase and complete an ECNF as needed. Review and approve DSP mileage log and expense reports. Complete client progress notes quarterly. Strategy & Management Collaborate with the recruitment team in the hiring of potential DSP candidates. Collaborate with the recruitment team to fill areas of Office need for client services, through use of the Open Board and other tools as needed. Collaborate with the Health and Education Department to assess DSP abilities and client needs, according to the level, plan of care and ISP. Access and monitor client Individual Support Plan (ISP) and Authorizations through HCSIS. Collaborate with payroll department and Patient Navigator to monitor eligibility, authorizations, and utilization to ensure maximum service delivery. Communicate with client if/when any disruption in service occurs. Address all authorization/eligibility issues same day as notified. Ensure that all Clients receive 100% service utilization, and if not possible provide documentation and timely communication to Supports Coordinator and Managed Care Organizations. Ensure all Clients have coverage that is aligned with scheduled authorized services as per ISP. Reconcile and complete dashboard and pre-billing duties daily and timely for weekly payroll processing. Ensure EVV and timesheet compliance, discuss discrepancies with client and caregiver/DSP, and ensure that documentation received is correct, complete and on a timely basis. Monitor individual caseload metrics, overtime, gross margin, and EVV utilization. Monitor POC/ISP compliance. Assure that POC is uploaded and linked to master week. Review with caregivers that POC/ISP tasks are documented at time of clock-out. Manage billing and pay rates within approved limits. Ensure master week/schedule is up to date and any changes made are reflected in a timely manner. Closely monitor approved care schedules and work with Health and Education Team to ensure Clients needs are met. Create and maintain accurate and up to date Client and DSP records in the HHAeXchange electronic database system, as well as hard copy files as specified. Document all client and caregiver/DSP communications in HHAeXchange database. Serve as a liaison with the Area Agencies on Aging, Service Coordination Agencies, and Managed Care Organizations. Create opportunities for new business and to grow Client caseload. Collaborate with business development team. Quality Assurance Complete client visits and ISP revisions in a consistent manner in accordance with JCAH policies and procedures. Review ISP and POC with each DSP prior to working with client. Monitor and report on the quality of care of Clients through the documentation of scheduled and unscheduled in-home supervisory visits and conducting customer satisfaction calls. Document and properly follow-up with all Client and/or DSP complaints. Complete Incident Report form within 24-hour notice of incident to the JCAH Compliance Department. Collaborate with the Compliance and/or HR Departments for incident investigations. Complete client Quarterly Progress Reports and submit to Supports Coordinator. Additional Duties Perform On-Call duties as back up On-Call Representative, on a rotating schedule, as needed. Serve as a back-up for other Client Care Managers when they are out of the office, as needed. Assist with new hire orientation, OPD new hire orientation and annual DSP ODP trainings, as needed. Adhere to JCAH policies and procedures, as well as all applicable standards of care and governmental laws and regulations. Adhere to all compliance practices and standards as well as all applicable standards of care and governmental laws and regulations. Perform additional relevant duties as assigned. Job Type: Full-time Benefits: Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Education: Bachelor's (Preferred) Experience: Home care: 2 years (Preferred) Work Location: Hybrid remote in Pittsburgh, PA 15217