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  • Personal Injury Case Manager

    Postman Law

    Case manager job in Lake Mary, FL

    At Postman Law we are dedicated to creating a workplace where passionate professionals can make a real difference. Our team of experienced personal injury attorneys and case staff work together to advocate for individuals who have been wronged or injured. We guide clients through every step of their journey to ensure they receive the justice and compensation they deserve. Our mission is to achieve exceptional results for our clients, drive innovation in the practice of law, and pursue unparalleled excellence in everything we do. Purpose We are seeking a Personal Injury Case Manager to join our growing team. This individual will play a critical role in case development, client communication, and overall case management from intake through settlement. The ideal candidate will be highly organized, customer-focused, and empathetic, with a strong ability to manage multiple cases in a fast-paced environment. This position will work a hybrid schedule of 3 days per week in the office and 2 days per week remote with the in-person component at our office in Lake Mary, Florida. The salary range is $55,000 - $65,000 per year, plus discretionary bonus and benefits. Key Responsibilities: Serve as primary contact for clients, providing updates, support, and guidance on the legal process from intake to settlement and following-up regarding treatment status. Manage a high-volume caseload with organized, up-to-date case files, including document gathering, client updates, and attorney communication. Order and track medical records to support injury claims, including coordinating with medical providers to ensure proper treatment records are obtained. Assist attorneys in negotiating settlements with insurance companies and negotiate reductions on medical bills and liens, advocating for the client's best interests. Prepare comprehensive demand packages with all necessary documents for submission to insurance carriers. Collaborate with attorneys, other case managers, paralegals, and legal assistants to ensure seamless support of each case. Interact with insurance carriers and healthcare providers to verify account balances, process claims, and settle case payments. Skills: Excellent negotiation and communication skills with insurance adjusters, clients, and healthcare providers. High attention to detail and proven ability to prioritize and manage multiple cases and deadlines in a fast-paced environment with minimal supervision. Strong interpersonal and relationship-building skills. Proficient in legal case management software and Microsoft Office Suite. Qualifications: Bachelor's degree preferred but not required. 3+ years of experience as a Personal Injury Case Manager or Paralegal role preferred. Experience in a high-volume personal injury practice is highly preferred.
    $55k-65k yearly Auto-Apply 41d ago
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  • FMS Case Manager JnyMan

    Optimal Solutions and Technologies 3.3company rating

    Case manager job in Orlando, FL

    Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. FMS Case Manager Journeyman Description of specific duties in a typical workday for this position: * The FMS Case Manager Journeyman is responsible for analyzing draft Letters of Request (LORs) and Letters of Offer and Acceptance (LOAs), participating in Foreign Military Sales (FMS) case meetings, and reviewing draft LOAs within the Defense Security Assistance Management System (DSAMS). The individual supports certification of delivered case lines and assists in the development, modification, and amendment of FMS cases. * The FMS Case Manager provides expert guidance on FMS case writing, execution, and financial policy; maintains accurate and current FMS case files; leads or supports weekly case status reviews; and prepares required documentation for FMS contract administration and case closeout activities. The role requires close coordination with government stakeholders, implementing agencies, and supporting organizations to ensure compliance with DoD security assistance regulations, policies, and timelines. Requirements (Years of experience, Education, Certifications): * Bachelor's degree in business administration, Finance, International Relations, Acquisition Management, or a related field * Minimum of 3 years of experience supporting Foreign Military Sales (FMS), Security Assistance, or DoD acquisition programs * Demonstrated experience with: * FMS case development, execution, and/or closeout * LOA/LOR analysis and coordination * DSAMS or similar DoD case management systems * Application of FMS financial and policy guidance (e.g., SAMM) * Active TS/SCI Clearance Nice to Have (skills that are not required, but nice to have): * DAU coursework or certification in Defense Acquisition or Security Cooperation * Prior experience supporting DSCA, or Army FMS organizations * Familiarity with SAMM, DoD 5105 series guidance, and financial reconciliation processes This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.
    $40k-51k yearly est. 13d ago
  • Case Manager - Daytona

    Stewart-Marchman-Act Behavioral Healthcare

    Case manager job in Daytona Beach, FL

    Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave and Paid Holidays * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) Essential Job Functions: * Serving children and adults identified within the scope of the CCBHC criteria ie individuals with severe mental illness(SMI), substance use disorder(SUD), children and adolescents with severe emotional disturbances (SED); individuals with co-occurring disorders (COD) and those experiencing a mental health or substance use related crisis. * Completes assessments and service plans that assist clients in developing goals and addressing areas of need and reviews the assessments and service plans according to program guidelines. * For children and adolescents, this plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents, and other pertinent parties. * Completes authorizations and re-authorizations as required by program guidelines. * Participates in client treatment planning and case review with other client care providers including but not limited to CPC, DCF, dependency, juvenile detention services as it relates to children and adolescents. * Documents service activity in SMA's EMR, and ensures the medical record is up to date, accurate, and meets all documentation standards in accordance with program requirements. * Coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered. * Executes linkages identified on the service plan and monitor progress of service delivery according to program guidelines. * Facilitates client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health and substance use services. * Assists clients with identifying financial assistance options for medications and other medical needs. * Assists clients with developing natural resources and making contact with social support networks. * Helps clients make informed decisions by acting as their advocate regarding their clinical status and treatment options. * Communicates clients' progress by conducting/attending interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; and identifying treatment influences. * Provides limited crisis intervention under appropriate supervision. * Reports any concerns regarding the health, safety, or well-being of a client to the appropriate authority. * Facilitates access to and/or coordinates transportation for clients in order to execute linkages identified on the service plan. * Maintains an awareness of proper safety procedures and guidelines and applies these in performing daily activities and tasks. * Provides administrative support and performs general office duties such as answering the phone, communicating with internal and external customers, and cleaning as required by program. * Adheres to professional standards as outlined by protocols, rules and regulations. * Additional duties may be required as per specific program guidelines. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High School Diploma required. Bachelor's Degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or other related human services field preferred; a minimum of one year of full time or equivalent experience working with the target population preferred. A Bachelor's Degree from an accredited university or college in a discipline other than previously noted will be considered if the candidate has three years of full time or equivalent experience working with the target population. Preferred experience working with both children and adult populations. Knowledge/Skills/and Abilities: * Skill in time and organizational management; ability to complete work under strict time lines, while maintaining flexibility to assist with client issues/concerns. * Ability to quickly assess situations and use sound judgment in diffusing potentially risky situations; ability to identify services needed by clients during the rehabilitation process. * Ability to follow both oral and written instructions and complete tasks as instructed. * Ability to express oneself clearly and concisely both orally and in writing. * Ability to prepare clear and concise written reports. * Ability to communicate clearly with clients to develop a supportive and trusting relationship. * Ability to establish and maintain effective working relationships with co-workers, medical and clinical professionals, educational systems, court systems, and the general public. * Knowledge of community resources. * Knowledge concerning current information in the area of mental illness and substance abuse and treatment and related behavioral problems specific to the age and population served. * Knowledge of managed care environment and different payer sources. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary. Application: This class specification is intended to identify the class and illustrate the kinds of duties that may be assigned to its incumbents. It should not be interpreted as describing all of the duties whose performance may ever be required of such an employee or be used to limit the nature and extent of assignments such individuals may be given.
    $29k-43k yearly est. 17d ago
  • Case Manager

    Thompson Child & Family Focus 3.5company rating

    Case manager job in Maitland, FL

    Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson's continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. What will you do as a Case Manager? As a Case Manager in Seminole County, you will provide dependency case management services to families whom have verified abuse history and an open dependency case. This work involves providing comprehensive services, linkage, and care coordination for youth ages 0-17 who are in out-of-home care and have experienced significant trauma and loss. The role emphasizes engaging and supporting caregivers to strengthen their protective capacities and increase their ability to care for the children. The ultimate goal is to enhance safety, promote stability, and help each young person achieve a nurturing and permanent home environment. A typical day as a Case Manager will include managing crisis, linking youth/caregivers to service providers, writing court reports, testifying in court, and completing face to face engagement with youth/family in the community. As a Case Manager, a large amount of time engaging with youth, caregivers, and providers. Hours vary based on client need, and includes an on-call schedule for after hour coverage (nights/weekends). What does this position offer? Pay Rate $23.31 hourly Fantastic Full-time benefits… 3 weeks paid time off (PTO) first year plus 10 paid holidays! Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 401K Match Education Reimbursement Referral Bonus Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans Paid time off for volunteering in the community Free EAP services Mileage Reimbursement iPhone and Laptop provided for eligible roles Multiple opportunities for growth Requirements Minimum Qualifications/Requirements: Bachelor's Degree in human services or related field. Relevant professional experience preferred Must have a valid Driver's License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in. Proficient in Microsoft Office Suite application software Excellent written and oral communication skills. Ability to work well with different internal and external stakeholders. All potential job candidates must pass a drug screening test, and an extensive background check is required. You're the right fit for the Case Manager position if… You add value in every interaction! You enjoy knowing you're making an IMPACT on the lives of others! EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! If your qualifications meet the requirements of the job and you want to be part of a winning culture, don't delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify and Diana Screen for Florida locations. Salary Description $23.31 hourly
    $23.3 hourly 19d ago
  • MSW Case Manager

    Healthcare Recruitment Partners

    Case manager job in Orlando, FL

    MSW Hospital Case Manager Orlando, Florida Medical Social Worker (MSW) Case Manager provides patient-centered care for at-risk populations through comprehensive Care Coordination, Discharge Planning, and Transitions-of-Care Management. MSW Case Manager evaluates post-hospital needs, develops and implements care plans, and ensures safe, timely patient throughput. The hospital MSW addresses complex psychosocial needs, assists with social program eligibility, and connects patients to community resources. The MSW Case Manager collaborates daily with the interdisciplinary team, promotes patient safety and satisfaction, prevents readmissions, and educates staff. Qualifications: Masters in Social Work (MSW) experience in an Acute Hospital setting Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker Associate (LCSW-A) per state requirement Knowledge of state and federal guidelines pertinent to Medical Case Management Responsibilities: Escalates issues barriers to appropriate level of Care Management leadership Actively participates in daily Multidisciplinary Rounds to review progression of care and discharge plan Proactively identifies patients who no longer meet medical necessity and escalates potential denials, documents avoidable days, and facilitates progression of care Collaborates with Utilization Management staff for collaboration on patient status changes and medical necessity discussions Ensure all patients on assigned unit(s) are moved timely and effectively to appropriate levels of care Ensures reassessment of discharge needs provided anytime a patient's condition changes and/or the circumstances impacting the provision of post-hospital care changes Serves as a resource to provide information and intervention related to treatment decisions, terminal illnesses and end-of-life issues Provides grief counseling and crisis intervention skills Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the Healthcare System Provides de-escalation services for patient/family as appropriate Provides Motivational Interview techniques for patients with substance use and addictive disorders Provides patient/family education, adjustment-to-illness counseling, grief counseling and crisis intervention Provides education to patients/families/caregivers regarding resource options and coping with diagnosis, treatment and prognosis Works in collaboration with hospital and community agencies to obtain needed services and resources for patients/families/caregivers Provides assessment and reporting interventions Provides consultation services for patients who may possibly lack decision making capacity Follows the guardianship (temporary/ permanent) policies and procedures and coordinates with Care Management leadership throughout the process Facilitates full team discussion including patient and family when ethical dilemmas arise Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization For our Case Management opportunities, feel free to forward a resume to Michelle Boeckmann at ************************ or visit our Case Management website at ****************************************************** If this opportunity is of interest or know someone that would have interest, please feel free to contact me at your earliest convenience. Michelle Boeckmann | President Case Management Recruitment Direct Dial ************ ************************ ********************************************* A member of the Sanford Rose Associates network of offices America's Best Professional Recruiting Firms | Forbes 2025 Top 10 U.S. Search Firm - Executive Search Review
    $29k-43k yearly est. Easy Apply 60d+ ago
  • Case Manager

    Healthy Md

    Case manager job in Orlando, FL

    The Case Manager (CM) will perform multi-skilled tasks to assist the medical providers. The CM shall assist patients' healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The CM provides hands-on care to patients while adhering to regulatory requirements, standards of care, and organizational policies and procedures, under the direct supervision and responsibility of the Site Manager. The CM will receive guidance from a licensed Nurse Practitioner. The CM shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. CORE JOB FUNCTIONS Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed. Contributes to team building by participating in clinic programs and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments. Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments. Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA). Meets diverse communication needs of patients with Limited English Proficiency (LEP). Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information. Demonstrate knowledge of basic medical terminology. Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed. Understands the importance of medical and surgical asepsis. Prepares patients for physician's care with basic instruction and information regarding examination procedures. Performs routine laboratory tests. Perform vital signs, EKG, phlebotomy, and document in patient's medical record. Observes and reports patient's signs or symptoms changes. Escorts and transports patients to various clinic locations. Cleans and/or sterilizes medical instruments while observing principles of sterile technique. Schedules patients for tests and completes required forms for laboratory work. Provides patient with provider's care instructions and information. Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties. Adheres to HealthyMD and Clinic-level Policies & Procedures and safeguards HealthyMD's assets. Travel to different site location to conduct STD/HIV Screenings to help identify individuals at risk. These events can occur before, during or after normal working hours including weekends or holidays. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Qualifications Education: High school diploma or equivalent Certification and Licensing: Approved MA Certifications Preferred CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA) RMA- Registered Medical Assistant - American Medical Technologists (AMT) CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA) NCMA - National Certified Medical Assistant (NHA - NCCT) NRCMA - Nationally Registered Certified Medical Assistant (NAHP) American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification Florida Driver's License / Experience: Must have clean and active state drives license Must have Phlebotomy experience.
    $29k-43k yearly est. 16d ago
  • Case Manager (On-site)

    Farah & Farah 4.4company rating

    Case manager job in Orlando, FL

    Farah & Farah is the leading personal injury law firm in Southeast Georgia and Northeast Florida, founded on principles of integrity, hard work, and a commitment to our clients. Based in the heart of downtown Jacksonville, we have successfully recovered millions for those we represent. Our exceptional focus on client care is what truly sets us apart from other firms. Responsibilities: As a Pre-Suit Case Manager, you will be responsible for gathering essential documents and evidence related to claims and negotiating settlement offers. You will collaborate with your team to draft demand letters and facilitate negotiations. Manage and negotiate cases with insurance companies Effectively handle a full caseload Supervise a dedicated full-time legal assistant Maintain regular communication with clients Open new files and establish initial client contact, ensuring ongoing communication Conduct thorough investigations for each case, gathering and analyzing relevant information, and entering data into the ATO database Verify insurance coverage and liability issues, maintaining contact with insurance providers Oversee client medical care while communicating with both clients and medical professionals Schedule medical appointments and explain procedures and related documentation to clients Continuously monitor case status and review medical records Organize and maintain case files in preparation for demand writers Qualifications: Strong organizational skills with the ability to manage time and prioritize multiple tasks Excellent verbal and written communication skills Ability to empathize and interact effectively with clients during challenging times Determination to achieve the best outcomes for clients Passionate and prideful approach to your work Strong problem-solving skills and attention to detail Consistent attendance, reliability, and integrity Bilingual skills are a plus! We Offer: Medical, Dental, and Vision Insurance Paid Vacation and Holidays Short and Long Term Disability Life Insurance 401(k) with Matching Contributions Schedule: 8-hour shifts Day shift, Monday to Friday Onsite in a professional office setting Equal Opportunity Statement: Farah & Farah is dedicated to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. E-Verify: We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm your eligibility to work in the U.S. If E-Verify cannot confirm your authorization, we will provide written instructions and the opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to resolve the issue before any employment actions are taken. E-Verify will only be utilized once you have accepted a job offer and completed the I-9 Form.
    $32k-40k yearly est. Auto-Apply 6d ago
  • FMS Case Manager JnyMan

    Ost Inc. 4.3company rating

    Case manager job in Orlando, FL

    Job Description Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. FMS Case Manager Journeyman Description of specific duties in a typical workday for this position: The FMS Case Manager Journeyman is responsible for analyzing draft Letters of Request (LORs) and Letters of Offer and Acceptance (LOAs), participating in Foreign Military Sales (FMS) case meetings, and reviewing draft LOAs within the Defense Security Assistance Management System (DSAMS). The individual supports certification of delivered case lines and assists in the development, modification, and amendment of FMS cases. The FMS Case Manager provides expert guidance on FMS case writing, execution, and financial policy; maintains accurate and current FMS case files; leads or supports weekly case status reviews; and prepares required documentation for FMS contract administration and case closeout activities. The role requires close coordination with government stakeholders, implementing agencies, and supporting organizations to ensure compliance with DoD security assistance regulations, policies, and timelines. Requirements (Years of experience, Education, Certifications): Bachelor's degree in business administration, Finance, International Relations, Acquisition Management, or a related field Minimum of 3 years of experience supporting Foreign Military Sales (FMS), Security Assistance, or DoD acquisition programs Demonstrated experience with: FMS case development, execution, and/or closeout LOA/LOR analysis and coordination DSAMS or similar DoD case management systems Application of FMS financial and policy guidance (e.g., SAMM) Active TS/SCI Clearance Nice to Have (skills that are not required, but nice to have): DAU coursework or certification in Defense Acquisition or Security Cooperation Prior experience supporting DSCA, or Army FMS organizations Familiarity with SAMM, DoD 5105 series guidance, and financial reconciliation processes This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.
    $30k-39k yearly est. 14d ago
  • Disaster Case Manager

    Civix Consulting Group

    Case manager job in Lake Mary, FL

    Job DescriptionDescription: Company Background: Civix Consulting Group (CCG) is a professional services and technology firm with office locations and projects throughout the United States. Our portfolio includes projects within urban planning, housing, economic development, community engagement, disaster recovery, mitigation, and grants management. Position Description: CCG is currently seeking candidates for Case Manager positions to assist disaster-impacted homeowners in the state of Texas as they recover from the severe storms of 2024, including Hurricane Beryl. Case Managers will assist program applicants by explaining the specific federally funded program options available and helping applicants navigate the program eligibility process. Location: Case Management positions will be located on-site within several areas of Texas. Some travel to satellite locations to assist homeowners may be required and mileage to those locations will be reimbursed. General Responsibilities Maintain familiarity with all program requirements in addition to state and federal regulations. Assist potential applicants by informing them of the program requirements. Assist applicants by explaining the necessary documentation to participate in the program. Review applications to ensure completion and preliminary eligibility. Analyze information, develop spreadsheet reports, and verify information. Research issues and coordinate with senior staff as necessary to resolve barriers. Manage caseload while communicating with individuals via phone and email. Prepare, upload, and maintain all electronic correspondence and documentation for program activities, including electronic note-taking. Coordinate and communicate effectively with disaster-impacted individuals and colleagues. Maintain familiarity with disaster impacts and assistance available to individuals impacted by disasters. Manage files throughout the program lifecycle. Provide support to other team members as necessary. Identify, analyze, and solve problems. Maintain a positive attitude and a high degree of flexibility. Effectively manage time and multitask. Requirements: Experience: 1 or more years' experience with large-scale recovery programs is required. Prior experience working with disaster-impacted individuals or in housing is preferred. Education: A bachelor's degree from an accredited college or university is preferred.
    $29k-43k yearly est. 10d ago
  • Case Manager Level IV-Unit 015

    Community Partnership for Children 3.8company rating

    Case manager job in Daytona Beach, FL

    JOB TITLE: CASE MANAGER IV LOCATION: DAYTONA BEACH FLSA STATUS: SALARY EXEMPT SALARY RANGE: $52,000 To identify and assess child and family needs and evaluate, coordinate and ensure necessary services are provided; provide in-home services to clients; assist and counsel individuals and families by using such activities as delineating alternatives, helping to articulate goals and providing needed information. PRINCIPAL DUTIES AND RESPONSIBILITIES Case Manager Level 4 - Criteria/Special functions • Ability to lead and facilitate staff meetings • Will provide mentoring for Level 2 and 3 Case Managers • Will act as Unit Supervisor in his/her absence or during a vacancy • Will have successfully demonstrated the ability to critique and provide corrective feedback to other staff for Judicial Reviews and Case Plans • Will be able to attend staffings for reunification/unsupervised visits • Will act as team leader for special projects as requested ESSENTIAL FUNCTIONS: • Provide case management services (information, plan referrals and linkages). • Develop and maintain case records and service documentation according to contract and Community Partnership for Children standards (family assessments, case plans, chrons, JRSSR's, etc.). • Consistently document case activities in FSFN within 24 hours of the event. • Complete all required court reports and submit within established deadlines. • Testify in court as necessary. • Monitor quality of care by conducting face-to-face home/residential visits of the child every 30 days. • Coordinate services with other professionals and paraprofessionals. • Conduct community outreach as needed. • Provide and/or arrange for transportation of clients to appointments, community agencies, etc., as needed. • Conduct monthly face-to-face visits with parents of children in Out of Home Care (OHC) to discuss case plan progress. • Provide and/or refer families to services, understand and use information from service providers, psychological reports and psychosocial evaluations. • Conduct child safety assessments. • Serve as on-call case manager after hours as assigned and determine and respond to immediate risk and needs of child. • Arrange for emergency placement for children at risk. • Explain rights and responsibilities to children and family members. • Provide/coordinate support to foster homes and relative/non-relative placements. • Provide post placement planning and services. • Participate in the quality improvement. This list of essential functions is not intended to be exhaustive. Community Partnership for Children reserves the right to revise this as needed to comply with actual job requirements. EXPERIENCE/PERFORMANCE REQUIREMENTS (Knowledge, skills and abilities):. • Excellent assessment skills and intervention strategies • Ability to identify environmental stressors • Ability to observe and report accurately on the functioning of individuals and families • Ability to handle confidential information appropriately • Strong verbal and written communication skills • Knowledge and respect of socio-cultural characteristics of service population • Ability to make home visits and to travel • Ability to set appropriate limits and boundaries with clients • Knowledge of community resources • Ability to work flexible hours as required • Knowledge of professional ethics relating to child protection and counseling • Skill in employing family-centered practice • Ability to use and proficiency in computer software applications • Ability to act decisively when necessary to protect clients • Will demonstrate ability to initiate and carry out teamwork functions. • Will have attained full credentials from the Florida Certification Board. • Will have successfully demonstrated the ability to use creative thinking to solve complex problems. • Two years case management experience, preferred • No written counseling statements within the last 2 years, preferred. • Willing to provide mentoring to level 2 and 3 CM's with a positive team approach attitude • Must attend SFE (Supervising for Excellence) Training within one year of position start date, preferred. EDUCATION REQUIREMENTSREQUIRED: • Bachelors degree from an accredited college or university in human services related field and attainment Child Welfare Credentials LICENSES AND CERTIFICATIONS • Possess a current Background Clearance Screening Letter as required by DCF; and successfully complete the background screening requirements for Community Partnership for Children. • If local travel is required, a Valid Florida driver's license and documentation of current automobile insurance, with $100,000/$300,000 bodily injury liability limit, is required PHYSICAL DEMANDS AND WORK ENVIRONMENT Employee will work in an office/clerical environment. The employee will work predominantly seated with recurrent need to walk, stand, and bend from the waist. Occasional light lifting, stooping, and climbing may be required. Occasional local travel. GENERAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. This job description should not be construed to constitute contractual obligations of any kind or a contract of employment between Community Partnership for Children and any employee. Employment at Community Partnership for Children is “at-will” and either party can terminate the employment relationship at any time, with or without just cause.
    $28k-34k yearly est. 60d+ ago
  • BEHAVIORAL HEALTH CONSULTANT OPS - 60934130

    State of Florida 4.3company rating

    Case manager job in DeLand, FL

    Working Title: BEHAVIORAL HEALTH CONSULTANT OPS - 60934130 Pay Plan: Temp 60934130 Salary: $60,000 - $70,000 annually Total Compensation Estimator Tool This position is a regional position and can be housed in Deland Florida. The Florida Department of Children and Families (DCF or Department) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE. The Behavioral Health Consultant (BHC) provides clinical expertise within the child welfare system, supporting the identification, engagement, and service resources of parents/caregivers with behavioral health needs-particularly those involving substance use disorders, with a concentrated focus on opioid misuse. The BHC works directly with Child Protective Investigators (CPIs) and dependency case managers to enhance recognition of behavioral health concerns, improve family engagement, and ensure timely access to appropriate treatment and support services. Specific Duties and Responsibilities include: * Consult and collaborating with CPI and dependency case managers to help frontline staff identify behavioral health disorders particularly substance use disorders, enhance family engagement, and improve access to appropriate treatment, recovery support, and community resources. BHC actively builds relationships with investigative staff within co-located offices, providing regular education on behavioral health indicators, the effects of behavioral health conditions on parenting behavior, and engagement strategies. BHCs play a key role in educating and training investigative staff and case managers on the use and benefits of Medication-Assisted Treatment (MAT). * Provides both in-field and office-based consultation during the pre- and post-commencement phases of child protection investigations. This includes participating in joint visits with CPIs, modeling effective family engagement techniques, and offering guidance on best practices for working with families affected by behavioral health issues, particularly opioid misuse. In addition, BHCs assist CPIs in understanding how a parent's behavioral health condition may impact their ability to safely and effectively care for their child, while identifying and recommending appropriate treatment and referral resources within the community to support the family's specific needs. * Community collaboration and care coordination. Partner with behavioral health providers and the Managing Entity (ME) to maintain current knowledge of referral processes and treatment options, helping CPIs connect families to the most appropriate levels of care. * Tracking and documenting all cases where the BHC provides support to child welfare staff, including staffings, joint visits, consultations, brief assessments, and any additional tracking as directed by the department, especially those impacted by substance use disorders. * Participate in legal proceedings, multidisciplinary meetings, and family navigation staffings to support case progression and improve outcomes for children and families. * Offer subject-matter expertise in the identification and care of substance-exposed newborns, including providing consultation on treatment options, supporting care coordination for mothers and infants, and ensuring access to early intervention and family stabilization services. * May be called upon to perform duties beyond those outlined in this description to meet emergent organizational or regional needs. * Work extended or irregular hours, including nights, weekends, and holidays, and potentially operating from outside assigned duty location. * Travel is required throughout the state and may include overnight stays. May also be called upon to assist with disaster recovery efforts and participate in Critical Incident Rapid Response Team (CIRRT) case investigations as needed throughout the state. Emphasis is placed on expertise in addressing opioid use disorders. Emergency Response In response to emergency events, the incumbent may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including weekends and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the position description. Deploy to communities affected by natural disasters within 24-48 hours of impact to represent the organization to promote and implement post-disaster services. * Assess the impact, needs and assist with the development of a response strategy and goals for the impacted community and implement disaster response plans. * Coordinate psychological and mental health resources and services for individuals, first responders, and communities impacted by disasters. * Provide critical information to the Regional Manager and Director of Regional Operations and Initiatives. Knowledge, Skills and Abilities required for the position: * Strong working knowledge of the child welfare system, with demonstrated expertise in motivational interviewing and trauma-informed care approaches preferred. * A minimum of three years of experience in the treatment of substance use disorders. * Have a comprehensive understanding of how substance use, and mental health conditions affect parenting capacity and can compromise child safety. * Proficiency in the identification and care of substance-exposed newborns is essential. * Respond effectively to emergency events, demonstrating sound clinical judgment under pressure. * Strong written communication skills are critical, including the ability to produce clear, thorough, and professional reports and presentations. * Ability to evaluate and identify barriers to treatment access and navigate complex behavioral health systems to support families effectively. * Excellent verbal communication and interpersonal skills are required, along with the ability to establish and maintain collaborative working relationships with internal and external partners. * Strong organizational skills and the ability to plan, prioritize, and manage multiple assignments in a dynamic, fast-paced environment. Minimum Qualifications * Florida license in the areas of psychology, social work, mental health counseling, family and marriage therapy or registered intern, or master's level Certified Addiction Professional. Acceptable: LMHC, LCSW, LMFT, MCAP, Licensed Psychologist * A minimum of three years of experience treating substance use disorders. * Working knowledge of the child welfare and behavioral health systems and knowledge related to the impact of behavioral health conditions on parenting capacity. * Knowledge/understanding of the impact of substance use disorders and mental health conditions on parenting ability and child safety. * Valid Driver License Preference will be given to applicants who have: * Knowledge of the child welfare system and motivational interviewing is preferred. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for Other Personal Services (OPS) employees features a highly competitive set of employee benefits including: * State Group Insurance coverage options (for OPS employees who are reasonably expected to work 30 hours or more per week on average), including health, life, dental, vision, and other supplemental insurance options; * Savings & Spending Accounts; * 401 (a) FICA Alternative Plan administered through VALIC * And more! For a more complete list of benefits, visit **************************** DCF EMPLOYMENT DISCLOSURES US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. * BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $60k-70k yearly 5d ago
  • Medical Case Manager - Workers' Compensation

    Forzacare

    Case manager job in Orlando, FL

    Job Description ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. Job Posted by ApplicantPro
    $28k-48k yearly est. 23d ago
  • Major Case Specialist, General Liability

    The Travelers Companies 4.4company rating

    Case manager job in Orlando, FL

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $104,000.00 - $171,700.00 Target Openings 1 What Is the Opportunity? Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value. You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders. This role is eligible for a sign on bonus up to $20,000. What Will You Do? * Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations. Conduct detailed investigations to gather evidence, assess liability and determine extent of damages. * Evaluate claim information and documentation to make informed decisions regarding coverage and settlement. * Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements. * Maintain comprehensive and accurate records of all claim activities, communications, and decisions. * Prepare and present detailed reports on claim status, trends and outcomes to senior management. * Work closely with legal, underwriting, and other departments to ensure coordinated claim handling. * Apply litigation management strategies through the selection of counsel and evaluation. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. * Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations. * Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. * Able to make independent decisions on most assigned cases without involvement of management. * Thorough understanding of business line products, policy language, exclusions, and ISO forms. * Demonstrated ability of strategic claims handling practices. * Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner. * Familiarity with industry regulations and legal requirements specific to General Liability insurance. * Ability to work independently and manage multiple high-value claims simultaneously. What is a Must Have? * High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $37k-49k yearly est. 55d ago
  • AI Adoption Specialist

    DPR Construction 4.8company rating

    Case manager job in Orlando, FL

    DPR is seeking a highly people-centric AI Adoption Specialist to accelerate AI maturity across the organization by empowering employees to confidently and effectively use self-service AI tools such as ChatGPT, Microsoft Copilot, and DPR-developed AI solutions. This role is first and foremost an AI coach, educator, and change agent. You will work hands-on with individuals and teams-often 1:1-to help them translate real work into effective AI-assisted workflows. You will also design and deliver scalable, end-to-end AI training programs that reach thousands of employees, meeting them where they are and helping them progressively mature in their AI understanding and capabilities. While technical depth in building AI systems is a plus, success in this role is defined by your ability to teach, coach, influence behavior change, and drive adoption-not by building models from scratch. You will report to DPR's AI Engagement Manager and serve as a visible, trusted guide for AI usage across the enterprise. Responsibilities: AI Coaching & Enablement (Core Focus) * Act as an on-demand AI coach, supporting employees and teams through 1:1 and small-group sessions to help them apply AI to real workflows. * Advise business users on the effective use of AI-generated content, including prompt refinement, iteration techniques, and automation/workflow optimization. * Partner closely with stakeholders to translate business needs into practical AI-enabled use cases. * Troubleshoot AI and AI-enabled workflow issues, providing timely, hands-on support to ensure seamless user experiences. * Guide users in responsible AI usage, validation, and governance-aligned practices across commercial and internal AI tools. * Travel to DPR offices and project sites (~25%) to deliver in-person coaching, workshops, and working sessions. Training & Curriculum Development * Design and own end-to-end AI enablement programs, from foundational AI literacy to advanced, role-specific applications. * Create educational materials and resources that help employees understand AI concepts and explore practical applications, including: * Structured curricula and learning paths * Hands-on workshops and labs * Prompt libraries and example use cases tailored to business needs * Job aids, playbooks, and self-service resources * Develop and maintain AI use cases and prompt libraries aligned to user requirements, roles, and DPR business practices. * Deliver live training sessions (in-person and virtual), office hours, and ongoing learning forums. Adoption & Change Management * Drive behavioral change by embedding AI into how people actually work-not just how tools are introduced. * Track adoption metrics, engagement, and usage data to assess effectiveness and guide continuous improvement of training and coaching programs. * Gather feedback from users and stakeholders to iteratively refine content, tooling guidance, and enablement strategies. * Serve as a trusted advisor and internal evangelist for responsible, effective AI usage. Collaboration & Thought Leadership * Partner with AI builders, product teams, IT, and security to align enablement efforts with platform capabilities, governance, and roadmap priorities. * Prepare and deliver high-quality internal and external communications, including presentations, reports, demos, and stakeholder updates. * Stay current on emerging generative AI tools, enterprise adoption patterns, and best practices. * Help shape DPR's long-term AI enablement and workforce maturity strategy. Required Qualifications * Bachelor's degree or equivalent practical experience. * 2+ years of experience in AI adoption, digital transformation, enablement, training, consulting, or change management. * Proven experience designing and delivering training for technical and non-technical audiences. * Strong hands-on proficiency with generative AI tools such as ChatGPT, Microsoft Copilot, and similar platforms. * Demonstrated ability to coach individuals 1:1 and translate complex concepts into practical, relatable guidance. * Excellent communication, facilitation, and interpersonal skills. * Comfort operating in ambiguity and adapting content for audiences at different levels of AI maturity. * Willingness and ability to travel approximately 25% of the time. Nice-to-Have ("Icing on the Cake") * Experience building or customizing AI solutions, workflows, or automations. * Familiarity with prompt engineering patterns, RAG concepts, or AI-powered productivity tools. * Background in enterprise change management, organizational learning, or internal consulting. * Experience supporting AI adoption at scale (hundreds or thousands of users). DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************
    $43k-56k yearly est. Auto-Apply 3d ago
  • Sr. FMS Case Manager

    Optimal Solutions and Technologies 3.3company rating

    Case manager job in Orlando, FL

    Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. Sr. FMS Case Manager Description of specific duties in a typical workday for this position: * The Sr. FMS Case Manager is responsible for analyzing draft Letters of Request (LORs) and Letters of Offer and Acceptance (LOAs), participating in Foreign Military Sales (FMS) case meetings, and reviewing draft LOAs within the Defense Security Assistance Management System (DSAMS). The individual supports certification of delivered case lines and assists in the development, modification, and amendment of FMS cases. * The FMS Case Manager provides expert guidance on FMS case writing, execution, and financial policy; maintains accurate and current FMS case files; leads or supports weekly case status reviews; and prepares required documentation for FMS contract administration and case closeout activities. The role requires close coordination with government stakeholders, implementing agencies, and supporting organizations to ensure compliance with DoD security assistance regulations, policies, and timelines. Requirements (Years of experience, Education, Certifications): * Bachelor's degree in business administration, Finance, International Relations, Acquisition Management, or a related field * Minimum of 10 years of experience supporting Foreign Military Sales (FMS), Security Assistance, or DoD acquisition programs * Demonstrated experience with: * FMS case development, execution, and/or closeout * LOA/LOR analysis and coordination * DSAMS or similar DoD case management systems * Application of FMS financial and policy guidance (e.g., SAMM) * Active TS/SCI Clearance Nice to Have (skills that are not required, but nice to have): * DAU coursework or certification in Defense Acquisition or Security Cooperation * Prior experience supporting DSCA or Army FMS organizations * Familiarity with SAMM, DoD 5105 series guidance, and financial reconciliation processes This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.
    $44k-56k yearly est. 11d ago
  • MSW Case Manager

    Healthcare Recruitment Partners

    Case manager job in Apopka, FL

    Job Description MSW Hospital Case Manager Apopka, Florida Medical Social Worker (MSW) Case Manager provides patient-centered care for at-risk populations through comprehensive Care Coordination, Discharge Planning, and Transitions-of-Care Management. MSW Case Manager evaluates post-hospital needs, develops and implements care plans, and ensures safe, timely patient throughput. The hospital MSW addresses complex psychosocial needs, assists with social program eligibility, and connects patients to community resources. The MSW Case Manager collaborates daily with the interdisciplinary team, promotes patient safety and satisfaction, prevents readmissions, and educates staff. Qualifications: Masters in Social Work (MSW) experience in an Acute Hospital setting Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker Associate (LCSW-A) per state requirement Knowledge of state and federal guidelines pertinent to Medical Case Management Responsibilities: Escalates issues barriers to appropriate level of Care Management leadership Actively participates in daily Multidisciplinary Rounds to review progression of care and discharge plan Proactively identifies patients who no longer meet medical necessity and escalates potential denials, documents avoidable days, and facilitates progression of care Collaborates with Utilization Management staff for collaboration on patient status changes and medical necessity discussions Ensure all patients on assigned unit(s) are moved timely and effectively to appropriate levels of care Ensures reassessment of discharge needs provided anytime a patient's condition changes and/or the circumstances impacting the provision of post-hospital care changes Serves as a resource to provide information and intervention related to treatment decisions, terminal illnesses and end-of-life issues Provides grief counseling and crisis intervention skills Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the Healthcare System Provides de-escalation services for patient/family as appropriate Provides Motivational Interview techniques for patients with substance use and addictive disorders Provides patient/family education, adjustment-to-illness counseling, grief counseling and crisis intervention Provides education to patients/families/caregivers regarding resource options and coping with diagnosis, treatment and prognosis Works in collaboration with hospital and community agencies to obtain needed services and resources for patients/families/caregivers Provides assessment and reporting interventions Provides consultation services for patients who may possibly lack decision making capacity Follows the guardianship (temporary/ permanent) policies and procedures and coordinates with Care Management leadership throughout the process Facilitates full team discussion including patient and family when ethical dilemmas arise Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization For our Case Management opportunities, feel free to forward a resume to Michelle Boeckmann at ************************ or visit our Case Management website at ****************************************************** If this opportunity is of interest or know someone that would have interest, please feel free to contact me at your earliest convenience. Michelle Boeckmann | President Case Management Recruitment Direct Dial ************ ************************ ********************************************* A member of the Sanford Rose Associates network of offices America's Best Professional Recruiting Firms | Forbes 2025 Top 10 U.S. Search Firm - Executive Search Review
    $29k-43k yearly est. Easy Apply 4d ago
  • Case Manager Level IV-Unit 015

    Community Partnership for Children 3.8company rating

    Case manager job in Daytona Beach, FL

    JOB TITLE: CASE MANAGER IV FLSA STATUS: SALARY EXEMPT SALARY RANGE: $52,000 To identify and assess child and family needs and evaluate, coordinate and ensure necessary services are provided; provide in-home services to clients; assist and counsel individuals and families by using such activities as delineating alternatives, helping to articulate goals and providing needed information. PRINCIPAL DUTIES AND RESPONSIBILITIES Case Manager Level 4 - Criteria/Special functions * Ability to lead and facilitate staff meetings * Will provide mentoring for Level 2 and 3 Case Managers * Will act as Unit Supervisor in his/her absence or during a vacancy * Will have successfully demonstrated the ability to critique and provide corrective feedback to other staff for Judicial Reviews and Case Plans * Will be able to attend staffings for reunification/unsupervised visits * Will act as team leader for special projects as requested ESSENTIAL FUNCTIONS: * Provide case management services (information, plan referrals and linkages). * Develop and maintain case records and service documentation according to contract and Community Partnership for Children standards (family assessments, case plans, chrons, JRSSR's, etc.). * Consistently document case activities in FSFN within 24 hours of the event. * Complete all required court reports and submit within established deadlines. * Testify in court as necessary. * Monitor quality of care by conducting face-to-face home/residential visits of the child every 30 days. * Coordinate services with other professionals and paraprofessionals. * Conduct community outreach as needed. * Provide and/or arrange for transportation of clients to appointments, community agencies, etc., as needed. * Conduct monthly face-to-face visits with parents of children in Out of Home Care (OHC) to discuss case plan progress. * Provide and/or refer families to services, understand and use information from service providers, psychological reports and psychosocial evaluations. * Conduct child safety assessments. * Serve as on-call case manager after hours as assigned and determine and respond to immediate risk and needs of child. * Arrange for emergency placement for children at risk. * Explain rights and responsibilities to children and family members. * Provide/coordinate support to foster homes and relative/non-relative placements. * Provide post placement planning and services. * Participate in the quality improvement. This list of essential functions is not intended to be exhaustive. Community Partnership for Children reserves the right to revise this as needed to comply with actual job requirements. EXPERIENCE/PERFORMANCE REQUIREMENTS (Knowledge, skills and abilities):. * Excellent assessment skills and intervention strategies * Ability to identify environmental stressors * Ability to observe and report accurately on the functioning of individuals and families * Ability to handle confidential information appropriately * Strong verbal and written communication skills * Knowledge and respect of socio-cultural characteristics of service population * Ability to make home visits and to travel * Ability to set appropriate limits and boundaries with clients * Knowledge of community resources * Ability to work flexible hours as required * Knowledge of professional ethics relating to child protection and counseling * Skill in employing family-centered practice * Ability to use and proficiency in computer software applications * Ability to act decisively when necessary to protect clients * Will demonstrate ability to initiate and carry out teamwork functions. * Will have attained full credentials from the Florida Certification Board. * Will have successfully demonstrated the ability to use creative thinking to solve complex problems. * Two years case management experience, preferred * No written counseling statements within the last 2 years, preferred. * Willing to provide mentoring to level 2 and 3 CM's with a positive team approach attitude * Must attend SFE (Supervising for Excellence) Training within one year of position start date, preferred. EDUCATION REQUIREMENTSREQUIRED: * Bachelors degree from an accredited college or university in human services related field and attainment Child Welfare Credentials LICENSES AND CERTIFICATIONS * Possess a current Background Clearance Screening Letter as required by DCF; and successfully complete the background screening requirements for Community Partnership for Children. * If local travel is required, a Valid Florida driver's license and documentation of current automobile insurance, with $100,000/$300,000 bodily injury liability limit, is required PHYSICAL DEMANDS AND WORK ENVIRONMENT Employee will work in an office/clerical environment. The employee will work predominantly seated with recurrent need to walk, stand, and bend from the waist. Occasional light lifting, stooping, and climbing may be required. Occasional local travel. GENERAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. This job description should not be construed to constitute contractual obligations of any kind or a contract of employment between Community Partnership for Children and any employee. Employment at Community Partnership for Children is "at-will" and either party can terminate the employment relationship at any time, with or without just cause.
    $28k-34k yearly est. 6d ago
  • Case Manager - Family Intervention

    Stewart-Marchman-Act Behavioral Healthcare

    Case manager job in Daytona Beach, FL

    Job Scope: Case Managers facilitate integrated client carein the areas of living, learning, working and socialization by assessing client needs, evaluating treatment options, creating service plans, coordinating care, linking to services, and reviewing case progress to promote safety and well-being. They work closely with multidisciplinary team members such as physicians, APRNs, nurses, mental health and other health care professionals, as well as family and friends of clients to ensure clients are supported and can achieve the best outcomes. Case managers coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered. Case Managers assist clients with improving their overall functioning through identification of strengths, weaknesses, abilities and preferences in order to attain future goals. Essential Job Functions: * Completes assessments and service plans that assist clients in developing goals and addressing areas of need, and reviews the assessments and service plans according to program guidelines. * Completes authorizations and reauthorizations as required by program guidelines. * Participates in client treatment planning and case review with other client care providers. * Documents service activity in SMA's EMR, and ensures the medical record is up to date, accurate, and meets all documentation standards in accordance with program requirements. * Coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered. * Executes linkages identified on the service plan and monitor progress of service delivery according to program guidelines. * Facilitates client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health and substance use services. * Assists clients with identifying financial assistance options for medications and other medical needs. * Assists clients with developing natural resources and making contact with social support networks. * Helps clients make informed decisions by acting as their advocate regarding their clinical status and treatment options. * Communicates clients' progress by conducting/attending interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; and identifying treatment influences. * Provides limited crisis intervention under appropriate supervision. * Reports any concerns regarding the health, safety, or well-being of a client to the appropriate authority. * Facilitates access to and/or coordinates transportation for clients in order to execute linkages identified on the service plan. * Attends court hearings as required by program guidelines. * Maintains an awareness of proper safety procedures and guidelines and applies these in performing daily activities and tasks. * Provides administrative support and performs general office duties such as answering the phone, communicating with internal and external customers, and cleaning as required by program. * Adheres to professional standards as outlined by protocols, rules and regulations. * Additional duties may be required as per specific program guidelines. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High School Diploma required.Bachelor's Degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or other related human services field preferred; a minimum of one year of full time or equivalent experience working with the target population preferred. A Bachelor's Degree from an accredited university or college in a discipline other than previously noted will be considered if the candidate has three years of full time or equivalent experience working with the target population. Preference will be given to those who are certified as Targeted Case Managers. Additional education and/or experience may be required as per specific program guidelines. Certification as a Targeted Case Manager may be required within six months of hire depending on program guidelines. Knowledge/Skills/and Abilities: * Skill in time and organizational management; ability to complete work under strict time lines, while maintaining flexibility to assist with client issues/concerns. * Ability to quickly assess situations and use sound judgment in diffusing potentially risky situations; ability to identify services needed by clients during the rehabilitation process. * Ability to follow both oral and written instructions and complete tasks as instructed. * Ability to express oneself clearly and concisely both orally and in writing. * Ability to prepare clear and concise written reports. * Ability to communicate clearly with clients to develop a supportive and trusting relationship. * Ability to establish and maintain effective working relationships with co-workers, medical and clinical professionals, educational systems, court systems, and the general public. * Knowledge of community resources. * Knowledge concerning current information in the area of mental illness and substance abuse and treatment and related behavioral problems specific to the age and population served. * Knowledge of managed care environment and different payer sources. * Knowledge of Agency for Persons with Disabilities requirements. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary. Application:This class specification is intended to identify the class and illustrate the kinds of duties that may be assigned to its incumbents. It should not be interpreted as describing all of the duties whose performance may ever be required of such an employee or be used to limit the nature and extent of assignments such individuals may be given.
    $33k-43k yearly est. 46d ago
  • Medical Case Manager - Workers' Compensation

    Forzacare

    Case manager job in Orlando, FL

    ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
    $28k-48k yearly est. 18d ago
  • Major Case Specialist, General Liability

    Travelers Insurance Company 4.4company rating

    Case manager job in Orlando, FL

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $104,000.00 - $171,700.00 **Target Openings** 1 **What Is the Opportunity?** Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value. You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders. This role is eligible for a sign on bonus up to $20,000. **What Will You Do?** + Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations.Conduct detailed investigations to gather evidence, assess liability and determine extent of damages. + Evaluate claim information and documentation to make informed decisions regarding coverage and settlement. + Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements. + Maintain comprehensive and accurate records of all claim activities, communications, and decisions. + Prepare and present detailed reports on claim status, trends and outcomes to senior management. + Work closely with legal, underwriting, and other departments to ensure coordinated claim handling. + Apply litigation management strategies through the selection of counsel and evaluation. + In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. + Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. **What Will Our Ideal Candidate Have?** + Bachelor's Degree. + Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations. + Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. + Able to make independent decisions on most assigned cases without involvement of management. + Thorough understanding of business line products, policy language, exclusions, and ISO forms. + Demonstrated ability of strategic claims handling practices. + Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner. + Familiarity with industry regulations and legal requirements specific to General Liability insurance. + Ability to work independently and manage multiple high-value claims simultaneously. **What is a Must Have?** + High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $37k-49k yearly est. 55d ago

Learn more about case manager jobs

How much does a case manager earn in Port Orange, FL?

The average case manager in Port Orange, FL earns between $25,000 and $51,000 annually. This compares to the national average case manager range of $30,000 to $61,000.

Average case manager salary in Port Orange, FL

$36,000

What are the biggest employers of Case Managers in Port Orange, FL?

The biggest employers of Case Managers in Port Orange, FL are:
  1. Community Partnership for Children
  2. Stewart-Marchman-Act Behavioral Healthcare
  3. Halifax Health
  4. Easter Seals South Florida
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