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What is a case manager/program manager and how to become one
What's a day at work look like for a case manager/program manager?
Sabrina Sullenberger Ph.D.
Professor, Belmont University
Avg. Salary $39,410
Avg. Salary $59,228
Growth rate 12%
Growth rate 0.3%
American Indian and Alaska Native 1.61%
Asian 6.64%
Black or African American 11.48%
Hispanic or Latino 18.96%
Unknown 4.66%
White 56.65%
Genderfemale 76.09%
male 23.91%
Age - 43American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 43Stress level is very high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is fair
6.4 - fair
Case manager/program manager career paths
Key steps to become a case manager/program manager
Explore case manager/program manager education requirements
Start to develop specific case manager/program manager skills
Skills Percentages Social Work 20.39% Foster Care 6.91% Substance Abuse 6.41% Crisis Intervention 5.69% Patients 5.46% Complete relevant case manager/program manager training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New case manager/program managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a case manager/program manager based on U.S. Bureau of Labor Statistics data and data from real case manager/program manager resumes.Research case manager/program manager duties and responsibilities
- Manage the care of patients with tuberculosis (TB) during their hospitalization and their discharge follow-up care.
- Maintain paper and electronic (HMIS) files with documentation of all contacts.
- Monitor the filing, maintenance, record keeping, and data integrity of HMIS database.
- Case management of patients w/ co-occurring medical and psychiatric conditions.
Prepare your case manager/program manager resume
When your background is strong enough, you can start writing your case manager/program manager resume.
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Apply for case manager/program manager jobs
Now it's time to start searching for a case manager/program manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first case manager/program manager job
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Average case manager/program manager salary
The average case manager/program manager salary in the United States is $39,410 per year or $19 per hour. Case manager/program manager salaries range between $32,000 and $48,000 per year.
What am I worth?
How do case manager/program managers rate their job?
Case manager/program manager reviews
Helping others
Getting approval and watching families go through their proceed with difficulties
Project concept, execution - meeting business and Customer expectations.
Helping people be successful in life.
Secondary trauma and balancing administrative work with direct services.
Updated January 8, 2025
