Legal Case Manager
Case manager job in Spokane, WA
Who We Are
The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with care and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible.
The PNW branch is looking for a driven and client-focused Case Manager to be a part of our Spokane office. You would become a vital part of a close-knit group of attorneys, legal assistants, paralegals, and staff who all share a profound dedication to supporting our clients throughout their recovery journeys.
Learn more about us at our website! https://www.advocateslaw.com/
Our Ideal Candidate
We are looking for a Legal Case Manager to join our growing team. The position will have ownership over cases, reaching out to coordinate with clients, solving problems with insurance companies and medical providers, and organizing records. They will work hand-in-hand with an attorney to provide excellent service to people who have been hurt.
A great fit would be someone who is extremely friendly and people-oriented, has a history of working hard for clients, appreciates the connection between details and client success, and is emotionally and intellectually sharp.
Responsibilities
Feel a sense of responsibility for the cases on your docket
Communicate with clients throughout the course of their treatment
Collaborate with team, including other assistants and attorneys to ensure top notch client representation
Are driven to win and take pride in your work
Provide exceptional customer service to both external and internal clients with a professional, courteous manner.
Perform administrative duties such as gathering, recording, and filing documentation
Experience and Professional Background
Computer literacy (required)
High School Diploma or GED (required)
Associate's Degree (preferred)
1+ years Office Work experience (preferred)
1+ years of Personal Injury experience (preferred)
Spanish fluency (preferred)
Skills
Solving complex problems on the phone
Persistent and dedicated in case management
Able to develop strong rapport with clients and providers
Eager to learn complex tasks
Compensation
$23.00 - $26.00/hour
Health, Dental, and Vision care up to 100% employer paid (Buy up options available)
Employee Assistance Program
3 Weeks PTO in year 1, Uncapped PTO in year 4
401(k) matching up to 4% (after 1 year)
50% Paid STA Connect Card
Auto-ApplyCase Manager - Independent Living Skills - Spokane
Case manager job in Spokane, WA
Job Details Spokane, WA Full Time High School $22.00 - $27.00 Hourly Up to 25% DayDescription
The Independent Living Skills Case Manager will be responsible for preparing and supporting current and former foster youth who are participating in Youth and Young Adult Services and Independent Living Skills (ILS) Program to transition out of the foster care system into independence. The Independent Living Skills Case Manager will work with youth and young adults by increasing youth's skills, knowledge, and competency in all life domains. Employee is supervised under Youth and Young Adult Services.
Responsibilities:
Understand and follow the guidelines of the contract with the State of Washington for providing Independent Living skills training for eligible youth who are between the ages of 15 to 23.
Assist youth in transition from foster care into independent living through hands on skill building, navigating community resources, and developing program participant's ability to advocate for their needs.
Offer developmentally appropriate opportunities for youth to participate in skill development through both individual and group trainings, in areas such as employment, housing, money management, permanency and education.
Recruit and retain program participants with ongoing, creative relational building with program participants to ensure participants receive regular engagement to meet their goals. Maintain a case load of program participants through a variety of techniques, including Motivational Interviewing to ensure engagement across a large geographic area.
Conduct outreach and recruitment to social workers, caregivers, community service providers and program youth regarding participation and offerings by Youth and Young Adult Services Programs
Utilize a variety of techniques to engage and support program participants in developing life skills goals. Monitor and adjust progress on the achievement of life skills goals through intakes and quarterly goal setting with participants
Create, develop and facilitate small group workshops or trainings focused on life skill development. Provide adequate and supportive supervision during trainings and workshops to ensure a supportive environment for participants.
Coordinate services with other foster youth program staff under the Youth and Young Adult Services program throughout the assigned service area.
Develop and maintain collaborative relationships with other community service providers.
Document activities in client records and complete accurate reporting according to agency and contract standards.
Participate in trainings and supervision appropriate to the position to develop and monitor professional development, professional goals, and performance goals.
Willingness to travel to outlying service areas in agency vehicle in previously listed counties.
Willingness to work an adjusted schedule to accommodate client needs including an occasional evening or out of area travel.
Perform other duties as assigned.
Qualifications
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires the physical demands of standing, walking, bending, lifting, keyboard fingering, and performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirement. These physical demands are required up to 90% of the time.
Non-Physical Requirements:
Education
Masters degree in social services or a closely related field and one (1) year of documented experience OR Bachelor's degree in social services or a closely related field and two (2) years of documented experience OR Associate's degree and three (3) years of documented experience OR High School Diploma or equivalent credential and five (5) years of documented experience.
Experience
Documented experience must be working with children or youth in one of or a combination of the following settings:
State licensed in-home or facility-based daycare, or professional nanny;
School setting or early learning center
Mental Health Hospital;
Juvenile Rehabilitation facility, detention center, law enforcement, or corrections;
A child placing agency, residential care program, or as a licensed foster parent;
Conducting supervised visits; or
Working as staff directly with children or families in a community service organization
Special Skills
Understanding and ability to work with youth in the foster care system
Excellent written and oral communication skills
Organizational ability with an attention to detail
Ability to multi-task and provide structured guidance and follow through to help youth reach long-term goals
Conflict resolution and group facilitation skills
Interest in working both individually and as part of a larger team serving the same population
Basic computer skills in word processing, spreadsheets, and automated database
Ability to work independently with minimal direct supervision
Licensure, Registration, Certification
Valid Washington State driver's license and minimum required liability insurance
Must be deemed insurable as determined by Catholic Charities' liability insurance provider
First Aid/CPR Certification
Employment is conditional upon:
Being cleared by criminal background check and fingerprinting when required
Wage Range: $22 - $27 depending on experience and education
Work Schedule: Monday - Friday, 8am to 5pm
Benefits:
13 paid holidays, 12 days of vacation, 12 days of sick leave per year
Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
Basic Life Insurance paid 100% by Catholic Charities
Flexible Spending Account eligibility following 6 months of employment
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
Annual longevity awards begin at 5 years of employment
It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.
Advanced Vocational English Case Manager (Part-time)
Case manager job in Spokane, WA
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes', to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:World Relief seeks an Advanced Vocational English Case Manager to support and empower newcomers as they work toward long-term career goals through providing Advanced Vocational English tutoring and coaching individuals and small groups.
This part-time position is for 30 hours per week.ROLE & RESPONSIBILITIES:
Address the vocational English needs of program participants and coordinate tutoring and coaching to meet these needs.
Attend regular screenings and enrollments with other Career Pathways staff, to review and create new participant career plans.
Coordinate Advanced Vocational English small groups tailored to the current needs of program participants.
Identify, utilize and tailor advanced vocational English curriculum to use in small group tutoring.
Prepare and distribute learning materials and supportive supplies to each client as needed/requested.
Supervise interns and/or volunteers for tutoring and small group support as needed/available.
Develop and deliver digital literacy coaching as needed.
Manage computer loaner programs.
Create assessments to evaluate readiness for a variety of educational and vocational opportunities.
Be familiar with program guidelines and requirements.
Careful tracking, record keeping and reporting in multiple database systems.
Participate in required department and all-staff meetings.
Other duties as assigned.
JOB REQUIREMENTS:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Experience working cross culturally and non-native English speakers
Bachelor's degree or higher, preferably in TESL/TESOL or a similar content area
Valid driver's license, access to reliable vehicle and clean driving record
PREFERRED QUALIFICATIONS:
Excellent communication skills, both orally and in writing
1-year minimum experience in case management and group facilitation, including over virtual platforms
Ability to complete tasks independently, thoroughly, and on time
Flexible and adaptable to needs of students and changing program realities
Ability to communicate well and work closely with a team
Ability to use Windows and Microsoft software (including Word, Outlook, Teams, and PowerPoint), and Zoom
Working knowledge of phone and laptop functionality
World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Auto-ApplyRegional Field Case Manager I - Spokane
Case manager job in Spokane, WA
This position is a hybrid of remote from home and field work. The candidate will need to reside in and travel throughout the Spokane region (Ferry, Stevens, Pend Oreille, Lincoln, Spokane and Adams counties). Who we are Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.
Our commitment is to:
* Strive to apply an equity lens to all our work.
* Reduce health disparities.
* Create an equitable work environment.
About the Role
This position works under the general direction of the Supervisor of Care Management and is responsible for the plan's regional field care management and coordination programs and processes. The Regional Field Case Manager will provide care management services for CHPW members with short term, long term, stable, unstable, and predictable course of illness. The Regional Field Case Manager resides within the assigned region to effectively coordinate care between members, providers and community resources. This role also provides care management services for CHPW members with highly complex medical/behavioral and social conditions where advocacy and coordination are required. This role represents CHPW in the community to provide education on care management programs and provide in-person support for members. The Regional Field Case Manager coordinates with internal and external partners to support members, providers and initiatives in the assigned region.
To be successful in this role, you:
* Possess a Bachelor's degree in nursing or a master's degree in social work and/or a related behavior health field (required).
* Have a current, unrestricted license in the state of Washington as a registered nurse (RN) (required) OR
* Have a current, unrestricted license in the State of Washington as a Social Worker (LSWAA, LSWAIC) (required) OR
* Current, unrestricted license in the State of Washington as a Mental health Counselor (LMHC), Mental Health Professional (LMHP), or Marriage and Family Therapist (LMFT) (required)
* Have a minimum of one (1) year case management experience; home health or discharge planning experience; or a combination of education and experience which provides an equivalent background required OR
* Have a minimum of one (1) year in an acute care, facility-based medical or behavioral health experience and/or outpatient psychiatric and substance abuse disorder treatment experience, required; or equivalent combination of education and experience and/or working with children and families.
* Have experience with those who have disabilities and knowledge of Child and Families Services.
* Have a minimum three (3) years of clinical experience and/or outpatient setting (required).
* Have a valid state issued drivers' license.
Preferred
* Have a case management certification.
* Are bilingual.
* Have experience in managed care (Medicaid/HCA).
* Have previous experience in using Care Management software applications.
* Have knowledge of, and experience with, community resources.
* Have experience in care management workflow systems.
Essential functions and Roles and Responsibilities:
* Engages with members, providers and agencies in the assigned region to support field care management services.
* Provides face-to-face visits to members where telephonic care management is a barrier, to foster effective participation in the care management program.
* Identify and partner with emergency response services or other programs in a community that support members who are high utilizers of medical/behavioral health services.Field case management can include meeting members in acute care, emergency room, adult family home, Inpatient behavioral health facilities, shelters, community health centers, members home or member preferred location.
* Assesses, evaluates, plans, implements, and documents the care of members within the organizations' clinical database system in accordance with organizational policies and procedures.
* Implements the plan of care through direct member care, coordination, and delegation of the activities of the health care team. Promotes continuity of care by accurately and completely communicating to health care team the status of members for whom care is provided.
* Evaluates members' progress towards goals, identify potential barriers, assists members in navigating the healthcare system and expected outcomes in collaboration with member and the interdisciplinary care team.
* Works within the multi-interdisciplinary care team that collaborates with providers, members, caregivers, contracted vendors, community resources, and health plan partners to assess the member's health status, identify care needs and ensure access to appropriate services to achieve positive health outcomes.
* Advocates on behalf of members and facilitates coordination of resources required to help members reach optimum functional levels and autonomy within the constraints of their disease conditions.
* Represents CHPW Care Management Department in the community to provide education on care management programs and collaborate with providers and community partners. Leads regional based projects as assigned
* Participates in external care conferences and other d/c planning activities that may be needed to prevent a readmission as needed.
* Participates in clinical case review with internal interdisciplinary team at Care Management Rounds.
* Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards.
* Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion.
* This position requires traveling on behalf of the Company and working in the field at least 50% of the time. It is essential that a current driver's license, proof of insurance and an acceptable driving record are maintained.
Knowledge, Skills, and Abilities:
* Knowledge of regulatory and certification requirements and their impact on the organization such as CMS, HCA, HEDIS, CAHPS, and NCQA.
* Knowledge of and experience with community and other resources
* Analytical skills and the ability to interpret, evaluate and formulate action plans based upon data
* Organizational, time management, and project management skills
* Ability to handle multiple priorities
* Ability to multi-task and deal with complex assignments on a frequent basis
* Proficiency and experience with Microsoft Office products
* Written and verbal communication skills; able to communicate with and collaborate effectively with internal departments, physicians and allied health care providers
* Ability to work independently
* Perform all functions of the job with accuracy, attention to detail and within established timeframes.
* Ability to maintain confidentiality
Note: If you think you do not qualify, please reconsider. Studies have shown that women and people of color are less likely to apply to jobs unless they feel they meet every qualification. However, everyone brings different strengths to the table for a job, and people can be successful in a role in a variety of ways. If you are excited about this job but your experience doesn't perfectly check every box in the , we encourage you to apply anyway.
As part of our hiring process, the following criteria must be met:
* Complete and successfully pass a criminal background check
Criminal History: includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant's criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and/employees.
* Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency
* Vaccination requirement (CHPW offers a process for medical or religious exemptions)
* Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.
Compensation and Benefits:
The position is FLSA Exempt and is not eligible for overtime and has a 10% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors.
CHPW offers the following benefits for Full and Part-time employees and their dependents:
* Medical, Prescription, Dental, and Vision
* Telehealth app
* Flexible Spending Accounts, Health Savings Accounts
* Basic Life AD&D, Short and Long-Term Disability
* Voluntary Life, Critical Care, and Long-Term Care Insurance
* 401(k) Retirement and generous employer match
* Employee Assistance Program and Mental Fitness app
* Financial Coaching, Identity Theft Protection
* Time off including PTO accrual starting at 17 days per year
* 40 hours Community Service volunteer time
* 10 standard holidays, 2 floating holidays
* Compassion time off, jury duty
Sensory/Physical/Mental Requirements:
Sensory*:
* Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance.
Physical*:
* Extended periods of sitting, computer use, talking, and possibly standing
* Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion
Mental:
* Must have the ability to learn and prioritize multiple tasks within the scope and guidelines of the position and its applicable licensure requirements, many requiring extremely complex cognitive capabilities. Must be able to manage conflict, communicate effectively and meet time-sensitive deadlines.
Work Environment:
Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.
* Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.
* The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of this position. Job descriptions may be updated or changed to reflect business needs.
Regional Field Case Manager I - Spokane
Case manager job in Spokane, WA
This position is a hybrid of remote from home and field work. The candidate will need to reside in and travel throughout the Spokane region (Ferry, Stevens, Pend Oreille, Lincoln, Spokane and Adams counties).
Who we are
Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.
Our commitment is to:
Strive to apply an equity lens to all our work.
Reduce health disparities.
Create an equitable work environment.
About the Role
This position works under the general direction of the Supervisor of Care Management and is responsible for the plan's regional field care management and coordination programs and processes. The Regional Field Case Manager will provide care management services for CHPW members with short term, long term, stable, unstable, and predictable course of illness. The Regional Field Case Manager resides within the assigned region to effectively coordinate care between members, providers and community resources. This role also provides care management services for CHPW members with highly complex medical/behavioral and social conditions where advocacy and coordination are required. This role represents CHPW in the community to provide education on care management programs and provide in-person support for members. The Regional Field Case Manager coordinates with internal and external partners to support members, providers and initiatives in the assigned region.
To be successful in this role, you:
Possess a Bachelor's degree in nursing or a master's degree in social work and/or a related behavior health field (required).
Have a current, unrestricted license in the state of Washington as a registered nurse (RN) (required) OR
Have a current, unrestricted license in the State of Washington as a Social Worker (LSWAA, LSWAIC) (required) OR
Current, unrestricted license in the State of Washington as a Mental health Counselor (LMHC), Mental Health Professional (LMHP), or Marriage and Family Therapist (LMFT) (required)
Have a minimum of one (1) year case management experience; home health or discharge planning experience; or a combination of education and experience which provides an equivalent background required OR
Have a minimum of one (1) year in an acute care, facility-based medical or behavioral health experience and/or outpatient psychiatric and substance abuse disorder treatment experience, required; or equivalent combination of education and experience and/or working with children and families.
Have experience with those who have disabilities and knowledge of Child and Families Services.
Have a minimum three (3) years of clinical experience and/or outpatient setting (required).
Have a valid state issued drivers' license.
Preferred
Have a case management certification.
Are bilingual.
Have experience in managed care (Medicaid/HCA).
Have previous experience in using Care Management software applications.
Have knowledge of, and experience with, community resources.
Have experience in care management workflow systems.
Essential functions and Roles and Responsibilities:
Engages with members, providers and agencies in the assigned region to support field care management services.
Provides face-to-face visits to members where telephonic care management is a barrier, to foster effective participation in the care management program.
Identify and partner with emergency response services or other programs in a community that support members who are high utilizers of medical/behavioral health services.Field case management can include meeting members in acute care, emergency room, adult family home, Inpatient behavioral health facilities, shelters, community health centers, members home or member preferred location.
Assesses, evaluates, plans, implements, and documents the care of members within the organizations' clinical database system in accordance with organizational policies and procedures.
Implements the plan of care through direct member care, coordination, and delegation of the activities of the health care team. Promotes continuity of care by accurately and completely communicating to health care team the status of members for whom care is provided.
Evaluates members' progress towards goals, identify potential barriers, assists members in navigating the healthcare system and expected outcomes in collaboration with member and the interdisciplinary care team.
Works within the multi-interdisciplinary care team that collaborates with providers, members, caregivers, contracted vendors, community resources, and health plan partners to assess the member's health status, identify care needs and ensure access to appropriate services to achieve positive health outcomes.
Advocates on behalf of members and facilitates coordination of resources required to help members reach optimum functional levels and autonomy within the constraints of their disease conditions.
Represents CHPW Care Management Department in the community to provide education on care management programs and collaborate with providers and community partners. Leads regional based projects as assigned
Participates in external care conferences and other d/c planning activities that may be needed to prevent a readmission as needed.
Participates in clinical case review with internal interdisciplinary team at Care Management Rounds.
Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards.
Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion.
This position requires traveling on behalf of the Company and working in the field at least 50% of the time. It is essential that a current driver's license, proof of insurance and an acceptable driving record are maintained.
Knowledge, Skills, and Abilities:
Knowledge of regulatory and certification requirements and their impact on the organization such as CMS, HCA, HEDIS, CAHPS, and NCQA.
Knowledge of and experience with community and other resources
Analytical skills and the ability to interpret, evaluate and formulate action plans based upon data
Organizational, time management, and project management skills
Ability to handle multiple priorities
Ability to multi-task and deal with complex assignments on a frequent basis
Proficiency and experience with Microsoft Office products
Written and verbal communication skills; able to communicate with and collaborate effectively with internal departments, physicians and allied health care providers
Ability to work independently
Perform all functions of the job with accuracy, attention to detail and within established timeframes.
Ability to maintain confidentiality
Note: If you think you do not qualify, please reconsider. Studies have shown that women and people of color are less likely to apply to jobs unless they feel they meet every qualification. However, everyone brings different strengths to the table for a job, and people can be successful in a role in a variety of ways. If you are excited about this job but your experience doesn't perfectly check every box in the , we encourage you to apply anyway.
As part of our hiring process, the following criteria must be met:
Complete and successfully pass a criminal background check
Criminal History: includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant's criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and/employees.
Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency
Vaccination requirement (CHPW offers a process for medical or religious exemptions)
Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.
Compensation and Benefits:
The position is FLSA Exempt and is not eligible for overtime and has a 10% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors.
CHPW offers the following benefits for Full and Part-time employees and their dependents:
Medical, Prescription, Dental, and Vision
Telehealth app
Flexible Spending Accounts, Health Savings Accounts
Basic Life AD&D, Short and Long-Term Disability
Voluntary Life, Critical Care, and Long-Term Care Insurance
401(k) Retirement and generous employer match
Employee Assistance Program and Mental Fitness app
Financial Coaching, Identity Theft Protection
Time off including PTO accrual starting at 17 days per year
40 hours Community Service volunteer time
10 standard holidays, 2 floating holidays
Compassion time off, jury duty
Sensory/Physical/Mental Requirements:
Sensory*:
Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance.
Physical*:
Extended periods of sitting, computer use, talking, and possibly standing
Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion
Mental:
Must have the ability to learn and prioritize multiple tasks within the scope and guidelines of the position and its applicable licensure requirements, many requiring extremely complex cognitive capabilities. Must be able to manage conflict, communicate effectively and meet time-sensitive deadlines.
Work Environment:
Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.
*Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.
*The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of this position. Job descriptions may be updated or changed to reflect business needs.
Case Manager (Part-Time Weekends)
Case manager job in Spokane, WA
Job Details Spokane, WA $18.00 - $19.00 Hourly DayDescription
Royal Life Centers- Spokane, WA
We are a nationally recognized substance abuse treatment company with facilities in Arizona and Washington. Royal Life Center's primary mission is to provide quality and individualist substance abuse treatment at all levels of care. Our employees are the heart of our company and we look forward to the new addition.
We are looking for a motivated individual to fulfill our Case Manager position in Spokane, WA
Responsibilities for this position include:
Build positive relationships with clients, clinical staff and medical staff.
Monitors patient conformance with program schedule, reports problems and informs supervisor.
Makes daily assignment checks and discusses results with each patient.
Monitors patient participation and reports problems to supervisor.
Participates in patient recreation, leisure, and weekend activities as scheduled.
Provides case management services (Arranges Transportation, Case coordination for FMLA and short Term Disability, Acts as liaison for legal issues)
Assists with placement in state-funded facilities
Prepares educational and motivational lectures and groups.
Maintains the confidentiality of all patient and facility activities.
Resolves conflicts through general and supportive advice.
Maintains open communication line with facility staff, attending physicians and families.
Qualifications:
Pass criminal background check
Pass pre-employment drug screen
Part-Time Weekends
Job Types: Full-time, Part-time
Ability to Commute:
Spokane, WA 99208 (Required)
Work Location: In person
Case Manager/QIDP
Case manager job in Hayden, ID
📄 Case Manager (QIDP) 🕒 Schedule: Full-Time | Monday-Friday
📞 On-Call Rotation: Every 6 weeks 💲 Pay: Competitive, DOE
_______________________________________________________________________________________
🎯 Lead with Insight. Support with Precision.
Renewed Horizons is seeking a qualified and detail-oriented Case Manager (QIDP) to join our person-centered team supporting adults with developmental disabilities. This is a dynamic leadership role that blends documentation, coordination, and advocacy - perfect for someone who thrives on organization, communication, and teamwork.
As a Case Manager, you'll ensure quality care and services are being delivered by leading support planning, facilitating team communication, and working closely with families, providers, and support staff.
_______________________________________________________________________________________
🔍 What You'll Do:
✔ Coordinate and manage individualized care plans and services
✔ Maintain all required documentation with a strong attention to detail
✔ Lead interdisciplinary team meetings to ensure participants' needs are met
✔ Collaborate with family members, guardians, Targeted Service Coordinators, and staff
✔ Conduct observations and ensure all services align with participants' goals
✔ Assist in ongoing training, monitoring, and support for direct care teams
✔ Monitor compliance with regulations and reporting timelines
_______________________________________________________________________________________
🎓 What You'll Need:
✅ Must meet QIDP requirements (Qualified Intellectual Disabilities Professional)
✅ Bachelor's degree in a human services field (e.g., Psychology, Social Work, Education, or related)
✅ Minimum 2 years of experience working with individuals with developmental disabilities
✅ Excellent written and verbal communication skills
✅ Strong organization and time management
✅ Ability to work independently and collaborate across teams
✅ Proficiency in documentation, reporting, and compliance standards
✅ Valid driver's license and reliable transportation
✅ Must pass a background check
_______________________________________________________________________________________
✨ Why Join Renewed Horizons?
🩺 Healthcare benefits available
📚 Ongoing training and career development
💼 Leadership and autonomy in a mission-driven role
🤝 Supportive team atmosphere and open communication
📅 Predictable weekday schedule
📍 Local office in Hayden, Idaho with meaningful field engagement
_______________________________________________________________________________________
📬 How to Apply:
🌐 Online: ***********************
📞 Call us: ************
📍 Visit us: 8252 N Wayne Drive, Hayden, Idaho
📄 If you're a dedicated professional ready to make a measurable difference in the lives of others - and support a team committed to compassionate, effective care - we'd love to hear from you!
Housing Case Manager Lead - Veterans
Case manager job in Spokane, WA
Grant Per Diem (GPD) Lead Case Manager Volunteers of America Eastern Washington & Northern Idaho (VOA Spokane) Seeing People First - Empowering All to Thrive About the Role The GPD Lead Case Manager supports Veterans transitioning from homelessness to stable housing within the Grant Per Diem program. This role ensures consistent, high-quality service delivery by completing admissions and discharges, reviewing referrals, coordinating with VA partners, maintaining strong documentation standards, and supporting case managers with daily program operations.
This is a lead role without supervisory authority. The Lead ensures processes are followed, concerns are escalated appropriately, and program standards remain consistent across the team.
Schedules may include 5x8 or 4x10 shifts, with weekend coverage as needed.
What You'll Do
* Manage a caseload of Veterans working toward stable housing.
* Complete admissions and discharges and ensure timely, accurate documentation.
* Review VA referrals, verify eligibility, check case history, and respond within required timeframes.
* Conduct assessments and develop individualized service plans addressing housing, benefits, employment, education, and stabilization needs.
* Meet regularly with participants to track progress and update goals.
* Support Veterans in navigating housing, healthcare, benefits, courts, and other complex systems.
* Apply trauma-informed, restorative, and strengths-based approaches to conflict resolution.
* Serve as a primary liaison with VA HCHV staff and SSVF partners for referrals, coordination, and staffing.
* Prepare for quarterly VA inspections, including documentation, environmental reviews, and compliance checks.
* Assist with weekly, monthly, and annual reporting, including bed counts.
* Maintain program supplies and complete food and supply purchases with approval.
* Facilitate bi-weekly house meetings, including agenda planning and food preparation.
* Conduct weekly unit inspections and maintain office/community spaces according to cleaning schedules.
* Complete incident reports and escalate safety concerns to appropriate leadership.
* Support case managers by helping ensure consistent processes, documentation expectations, and workflows.
Requirements
What You Bring
* High school diploma/GED required; bachelor's degree preferred. Veteran status may substitute for a degree.
* Experience supporting individuals experiencing homelessness, behavioral health challenges, substance use, trauma, or legal-system involvement.
* Strong communication skills and the ability to build rapport with diverse participants.
* Ability to multitask in a high-volume, fast-paced environment.
* Strong problem-solving, assessment, and documentation skills.
* Knowledge of housing systems, VA supports, benefits programs, or community services preferred.
* Proficiency with Microsoft Office, Google Suite, and case management software.
Requirements
* Eligible for an Agency Affiliated Counselor (AAC) credential and able to apply within 30 days of hire.
* CPR/First Aid/BBP certification within 6 months (agency paid).
* Valid driver's license, insurance, and reliable transportation.
* Ability to pass a comprehensive criminal background check and driving record review.
Work Environment
* Mix of office work, meetings with participants, and community-based case management.
* Regular walking, stair climbing, and lifting up to 25 pounds (occasionally up to 50).
* Exposure to varied indoor and outdoor environments, including less-than-ideal conditions or participants in distress.
Why Join VOA Spokane?
* 100% employer-paid medical, dental, and vision for full-time staff
* Mission-driven culture focused on dignity, stability, and empowerment
* Supportive leadership, growth pathways, and agency-paid credentialing
* Meaningful work directly impacting the lives of Veterans in transition
Salary Description
$26.00 - $27.00
Salary26.00 - 27.00 Hour
Listing Type
Jobs
Categories
Management
Position Type
Full Time
Salary Min
26.00
Salary Max
27.00
Salary Type
/hr.
Housing Case Manager Lead - Veterans
Case manager job in Spokane, WA
Description Grant Per Diem (GPD) Lead Case Manager
Volunteers of America Eastern Washington & Northern Idaho (VOA Spokane) Seeing People First - Empowering All to Thrive
About the Role
The GPD Lead Case Manager supports Veterans transitioning from homelessness to stable housing within the Grant Per Diem program. This role ensures consistent, high-quality service delivery by completing admissions and discharges, reviewing referrals, coordinating with VA partners, maintaining strong documentation standards, and supporting case managers with daily program operations.
This is a lead role without supervisory authority. The Lead ensures processes are followed, concerns are escalated appropriately, and program standards remain consistent across the team.
Schedules may include 5x8 or 4x10 shifts, with weekend coverage as needed.
What You'll Do
• Manage a caseload of Veterans working toward stable housing.
• Complete admissions and discharges and ensure timely, accurate documentation.
• Review VA referrals, verify eligibility, check case history, and respond within required timeframes.
• Conduct assessments and develop individualized service plans addressing housing, benefits, employment, education, and stabilization needs.
• Meet regularly with participants to track progress and update goals.
• Support Veterans in navigating housing, healthcare, benefits, courts, and other complex systems.
• Apply trauma-informed, restorative, and strengths-based approaches to conflict resolution.
• Serve as a primary liaison with VA HCHV staff and SSVF partners for referrals, coordination, and staffing.
• Prepare for quarterly VA inspections, including documentation, environmental reviews, and compliance checks.
• Assist with weekly, monthly, and annual reporting, including bed counts.
• Maintain program supplies and complete food and supply purchases with approval.
• Facilitate bi-weekly house meetings, including agenda planning and food preparation.
• Conduct weekly unit inspections and maintain office/community spaces according to cleaning schedules.
• Complete incident reports and escalate safety concerns to appropriate leadership.
• Support case managers by helping ensure consistent processes, documentation expectations, and workflows.
Requirements What You Bring
• High school diploma/GED required; bachelor's degree preferred. Veteran status may substitute for a degree.
• Experience supporting individuals experiencing homelessness, behavioral health challenges, substance use, trauma, or legal-system involvement.
• Strong communication skills and the ability to build rapport with diverse participants.
• Ability to multitask in a high-volume, fast-paced environment.
• Strong problem-solving, assessment, and documentation skills.
• Knowledge of housing systems, VA supports, benefits programs, or community services preferred.
• Proficiency with Microsoft Office, Google Suite, and case management software.
Requirements
• Eligible for an Agency Affiliated Counselor (AAC) credential and able to apply within 30 days of hire.
• CPR/First Aid/BBP certification within 6 months (agency paid).
• Valid driver's license, insurance, and reliable transportation.
• Ability to pass a comprehensive criminal background check and driving record review.
Work Environment
• Mix of office work, meetings with participants, and community-based case management.
• Regular walking, stair climbing, and lifting up to 25 pounds (occasionally up to 50).
• Exposure to varied indoor and outdoor environments, including less-than-ideal conditions or participants in distress.
Why Join VOA Spokane?
• 100% employer-paid medical, dental, and vision for full-time staff
• Mission-driven culture focused on dignity, stability, and empowerment
• Supportive leadership, growth pathways, and agency-paid credentialing
• Meaningful work directly impacting the lives of Veterans in transition
Salary Description $26.00 - $27.00
Medical Case Manager
Case manager job in Spokane, WA
at Clarvida - Washington
Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve.
Care Coordinator
As a Care Coordinator/Medical Case Manager, you will work with all age ranges living independently or in assisted communities who have complex health needs. This position creates a Health Action Plan with the client and meets with them monthly in their home to focus and work toward their goals. You will also engage with healthcare team members to coordinate care needs an act as an advocate and point of contact. This role links the client to community resources, promotes skillset growth toward recovery and improved health status, and supports them to navigate and independently access healthcare resources and services.
Perks of this role:
$20-$24 per hour
Opportunity for additional incentive-based pay- up to 10% biweekly
Hybrid work setting- travel to clients through the community
Flexible daytime and evening schedule
Does the following apply to you?
Bachelor's Degree in a Human Services, Social Services, Nursing or related field
Two (2) years' of experience working in a nursing, health care, behavioral health or human service capacity (paid or volunteer)
Satisfactory results of fingerprinting and background checks
Valid driver's license, clean driving record and auto insurance
Preferred but not required:
Bilingual (English/Spanish)
What we offer:
Full Time Employees:
Paid vacation days that increase with tenure
Separate sick leave that rolls over each year
Up to 10 Paid holidays*
Medical, Dental, Vision benefit plan options
DailyPay- Access to your daily earnings without waiting for payday*
Training, Development and Continuing Education Credits for licensure requirements
All Employees:
401K
Free licensure supervision
Employee Assistance program
Pet Insurance
Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment
Mileage reimbursement*
Company cellphone
*benefits may vary based on Position/State/County
Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ **************************************************
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
"We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."
Auto-ApplyCFWS Social Service Specialist 2-3 In Training (SSS3) - Spokane North
Case manager job in Spokane, WA
Our vision is to ensure that "Washington state's children and youth grow up safe and healthy- thriving physically, emotionally, and academically, nurtured by family and community." Job Title: CFWS Social Service Specialist 2-3 In Training (SSS3)
Closes: 12/17/25
Salary: $5398- $7622 Monthly. This position may receive 10% assignment pay when the incumbent reaches the goal class of Social Service Specialist 3. This is in addition to the regular base salary; the required duties include performing visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect to assess the safety of vulnerable children.
This recruitment has been reposted for additional applications. If you have already applied there is no need to reapply- your application status remains unchanged.
We're looking for a proactive Child and Family Welfare Services (CFWS) Social Service Specialist (SSS3) to join our amazing Spokane North team. Our office excels at teamwork, including cross-program communication, collaboration, and assistance. We pride ourselves on providing high-quality services to the children and families we serve. If you are passionate about caring for children and providing them support, apply today!
Click here to learn more about DCYF.
The Opportunity:
In this role, you will assess complex family situations, interview children and parents, evaluate child safety, develop plans to protect children in their homes, and offer services to children and families.
Some of what you'll do:
* Investigate, assess, and evaluate reports of child abuse.
* Provide ongoing safety and risk assessment of the family throughout the life of the case and take appropriate action to protect children, correct parental deficits through services, and provide support to the family.
* Provide comprehensive and ongoing assessment of casework needs for child, parent(s)/guardian, and foster parent(s) with a focus and priority on child safety.
* Assess the need for out-of-home placement and work with the family to find the most appropriate placement.
* Monitor the health and safety of children through regular visitation.
* Utilize FAMLINK to document case activities and maintain case records.
* Prepare and document cases for court proceedings.
Salary Ranges:
The goal class of this position is a Social Service Specialist 3. We will also consider candidates at the Social Service Specialist 2 level, with a training plan to advance to the goal class. The Hiring Manager will evaluate the education and experience of each candidate for one of the levels mentioned below.
* Social Service Specialist 2: Range 56 ($5398 - $7254)
* Social Service Specialist 3: Range 58 ($5666 - $7622)
What we are looking for at each level:
Social Service Specialist 2:
* Five (5) years of paid social service experience AND 30 semester or 45 quarter credits in a Social Service discipline.
OR
* Bachelor's degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND one (1) year of paid social service experience.
OR
* A Master's degree in social services, human services, behavioral sciences, or Master's degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND completed practicum.
OR
* One (1) year of experience as a Social Service Specialist 1.
Social Service Specialist 3:
* Six (6) years of paid social service experience* AND 30 semester or 45 quarter credits in a Social Service discipline.
OR
* Bachelor's degree in social services, human services, behavioral sciences, or any degree that includes 30 semester or 45 quarter credits in a Social Service discipline AND Two (2) years of paid social service experience*.
OR
* Master's degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND One (1) year of paid social service experience*.
OR
* One (1) year of experience as a Social Service Specialist 2
AND
* The ability to take action to learn and grow.
* The ability to take action to meet the needs of others.
* Paid Social Service experience must include at least one year of assessing risk and safety to children and providing direct family-centered practice services.
Preferred/Desired Qualifications:
* Demonstrated knowledge of applicable laws, rules, and policies on child protective and child welfare services.
* Demonstrated knowledge of addiction, treatment, relapse prevention, and recovery principles, and/or experience working with individuals with substance use disorder.
* Demonstrated ability to collaborate effectively and build consensus with families, community partners, and professionals around difficult or sensitive topics.
* Experience assessing risk and safety concerning child abuse and neglect or developing safety or service plans with families.
* Ability to organize information to meet FAMLINK documentation requirements.
Worker Core Training (WCT):
As a Social Service Specialist, you are required to successfully complete a mandatory 9.5-week Worker Core Training (WCT). This training provides the foundational knowledge and skills needed to perform core job functions, including assessing risk and safety, supporting child well-being, gathering information, and conducting case and permanency planning. During the training, you will have opportunities to practice these skills through classroom activities, simulation exercises, and debriefs. Upon hire, you will be assigned to the nearest available training cohort. The training includes four (4) weeks at our Seattle training site (scheduled for Weeks 2, 4, 6, and 8). For those eligible for travel from their assigned duty location, DCYF covers hotel accommodations and per diem costs.
The WCT curriculum is designed to prepare Social Service Specialists for the responsibilities of the role, including:
* Understanding the child welfare system
* Familiarity with the Revised Code of Washington (RCW) related to child welfare
* Policies, procedures, and best practices
* Assessing child safety through environmental observation, interviews with children and caregivers, and collateral contacts
* Collecting records and collaborating with community partners, including medical providers, law enforcement, and chemical dependency services
* Completing assessments and documenting case notes
* Writing dependency petitions and court reports
* Preparing for and testifying in court
How do I apply?
Complete your applicant profile and attach the following:
* Transcripts (Unofficial transcripts are acceptable for application submission)
* Cover Letter
* Current resume detailing experience and education
Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
This recruitment may be used to fill multiple vacancies
This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: *****************
This position requires a minimum of at least two years of driving experience and a valid driver's license.
The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.
Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.
Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service. Please blackout (redact)the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.
For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at ************** or email ******************. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at ************.
07580
Economic Stability Advocate
Case manager job in Spokane, WA
BENEFITS OF BEING A YWCA SPOKANE TEAM MEMBER -
Compensation for this role:
Base Pay Range: $19.25-$23.10 per hour, depending on experience
Additional Pay Opportunities:
Bilingual Pay Differential - additional $3 per hour pay premium for employees who utilize a qualifying second language in the workplace, applicable to all hours worked
Work Status: Full-time, hourly, non-exempt
Schedule: 40 hours per week, 52 weeks per year
Monday-Thursday 8:00am-5:00pm, Friday 8:00am-3:00pm
The YWCA Spokane offers a competitive benefits* package including;
Medical, dental and vision insurance
Employer Paid Life Insurance
11 Paid Holidays
Employee Assistance Program
Paid Time Off (accessible at time of hire)
Employer funded retirement plan & 401K options
Ongoing training and development
50% off YMCA Membership
Flexible Spending & Dependent Care Account Options
*Benefit eligibility dependent upon employment status.
WHAT WE ARE LOOKING FOR -
The Economic Stability Advocate provides direct advocacy and support services to survivors of intimate partner domestic violence referred through DSHS Community Service Offices (CSOs). This role is responsible for developing individualized Family Violence Service Plans, offering crisis intervention, safety planning, and resource navigation, and maintaining a regular presence at designated CSO locations. The Economic Stability Advocate collaborates closely with CSO staff through case conferencing, WorkFirst Partner meetings, and the distribution of educational materials to increase awareness of domestic violence. Additionally, the Advocate ensures accurate documentation and reporting of services and actively participates in team coordination and agency meetings to support integrated service delivery.
WHAT YOU'LL BE DOING -
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of the position include but are not limited to the following:
Direct Client Service
Provide ongoing advocacy for survivors referred from DSHS CSOs through services including systems advocacy, domestic violence education, safety planning, crisis intervention, resource referrals, and goal setting.
Develop Family Violence Service Plans in partnership with survivors referred by DSHS Community Service Offices; triage and assess the frequency and urgency of ongoing advocacy needs.
Inform survivors of their rights and of available services within the DSHS system.
Hold office hours three days a week for a total of 24 hours at either the Maple (1313 N Maple St) or Trent (8517 E Trent Ave) Community Service Offices; locations are rotated and shared with the other CSO advocate.
Deliver walk-in support to DSHS CSO teams during office hours for survivors of intimate partner domestic violence, including crisis intervention and resource navigation.
Facilitate access to other YWCA services-including Shelter, Legal, ECEAP, and the Women's Opportunity Center-by providing survivors with direct referrals and warm hand-offs when appropriate.
Assist survivors in accessing housing resources that strengthen and maintain household stability.
Collaborate with CSO staff to case conference and coordinate services around survivor needs.
Community Engagement
Participate in WorkFirst Partner meetings with DSHS CSO teams to stay up to date on resources offered through DSHS and share updates on YWCA programs, including Shelter, Legal, Housing, and the Women's Opportunity Center.
Distribute educational materials to CSO offices to promote public and professional awareness of the barriers faced by domestic violence survivors.
Participate quarterly in the YWCA Safe Shelter house meetings, Wednesdays 6pm - 7pm, or during scheduled office hours to provide information to residents about DSHS TANF benefits, including eligibility, application processes, and client rights. Participation should be coordinated on a rotating schedule to avoid multiple CSO advocates attending in the same month.
Operations Support
Document survivor services in the DSHS e-JAS and YWCA database systems in a timely and accurate manner.
Prepare and submit monthly statistical and case management reports in alignment with the CSO manual, ensuring submission by the 10th of each month to support accurate program data tracking and accountability.
Maintain and organize client files, ensuring all records comply with YWCA policies and standards.
Participate in biweekly Mobile Team meetings to ensure consistent coordination and service delivery.
Adolescent Program Therapist
Case manager job in Spokane, WA
Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That's why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
Position Summary:
Provides individual, group, or family psychotherapy. The therapist collaborates in a multi-disciplinary setting with other Emily Program clinicians to provide comprehensive treatment to the client and his or her family.
Schedule:
8:00-4:00, Mon. -Friday with flexibility based on needs of the site and clinical staff.
How Program Therapists Empower Recovery:
Conducts individual, group, and family therapy sessions with the client and their family or community of support as assigned
Develops, implements, and monitors individualized treatment plans
Conducts therapy utilizing evidence-based treatments that align with Accanto Clinical Philosophy
Carries a caseload of patients (individual and family responsibilities per patient) and provides individual and family therapy as assigned
Coaches individual patient and family meals, when indicated
Participates in treatment team meetings by reporting client and family assessment findings and response to interventions
Maintains up-to-date therapeutic skills and knowledge of advancements in eating disorders assessment and treatment, best practices, and resources through participation in professional organizations, internal and external training opportunities, and reviewing current academic literature
Performs additional duties as assigned
Qualifications:
Master's degree in a behavioral sciences field and working toward independent licensure
Provisional or Associate licensure required
What we offer:
Employee Benefits: We understand the importance of a well-rounded benefits package. That's why we're dedicated to providing a range of plans to meet your needs.
For full-time employees, we offer:
HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
Dental insurance (Delta Dental)
Vision insurance (EyeMed)
Short-term and long-term disability insurance
Company-paid life insurance
401(k) plan available two months after start date
Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.
Auto-ApplyEAP On-site Clinician - Full-time (Spokane, Washington)
Case manager job in Spokane, WA
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities
Acentra seeks an Employee Assistance Program (EAP) On-site Clinician - Full-time - in Spokane, Washington) to join our growing team.
Job Summary:
As an Employee Assistance Program (EAP) Clinician at Acentra Health, the licensed clinician will provide a full range of EAP services for employees, managers, and the employer organization for a large government agency.
Work schedule: 40 hours/week.
Must be willing to occasionally travel to make site visits throughout the state, and hours/location are subject to change based on client needs.
Job Responsibilities:
* Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
* Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
* Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
* Refer to community resources to support clients' well-being and mental health.
* Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
* Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
* Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
* Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
* Create and manage productive and positive working relationships with local points of contact.
* Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
* Work in collaboration with other internal and external stakeholders, always displaying professionalism.
* Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client's specific needs.
* Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
* Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing.
* Maintain a professional demeanor with customers and co-workers to represent Acentra Health's values and standards.
* Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
* Additional related projects/tasks/duties as assigned by the position's manager.
* Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
Qualifications
Required Qualifications:
* An active, unrestricted Independent License in the behavioral health field issued by the Washington State Department of Health (DOH):
* Mental Health Counselors, Marriage and Family Therapists, and Social Workers Advisory Committee:
* LMHC - Licensed Mental Health Counselor
* LMFT - Licensed Marriage and Family Therapist
* LICSW - Licensed Independent Clinical Social Worker
* Washington State Examining Board of Psychology:
* LP - Licensed Psychologist
* Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
* 2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
* Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position.
* Includes fingerprinting and a background investigation covering a seven-year investigative scope, and a drug screening.
Preferred Qualifications:
* Experience in facilitating training with Managers, Leaders, and employees.
* Experience working with law enforcement, the military, or the veteran population.
* Experience in facilitating critical incident responses.
#LI-SD1
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people.
You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.
Thank You!
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Visit us at Acentra Health
EEO AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
Compensation
The pay range for this position is listed below.
"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."
Pay Range
USD $82,600.00 - USD $95,000.00 /Yr.
Care Review Clinician
Case manager job in Spokane, WA
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
• Evaluates medical records and/or medical notes providing clinical expertise on coding accuracy.
• Reviews for provider reconsideration requests related to claim edits and validation outcomes.
• Utilizes established criteria for review of complex medical claims and refers to Chief Medical Officer or Medical Director for determinations when criteria are not met
• Acting as a clinical resource, provides clinical review of claims to determine coding and billing accuracy and medical appropriateness of various types of provider claims.
• Reviews claims for correct billing and coding using Medicare Provider Manual guidelines. Documents clinical review summaries, bill audit findings and audit details in the data base.
• Identifies and reports quality of care issues to the Quality Management Department.
• Reports suspected member or provider fraud per Molina Healthcare Policy.
• Identifies and refers members with special needs to the appropriate Molina Healthcare program per policy/protocol.
• Participates in the development and implementation of proactive approaches to improve and standardize overall retrospective claims review.
Qualifications
Candidate will provide clinical expertise in the application of medical and reimbursement policies within the claim adjudication process through claim review, medical record review and research. To provide expert knowledge in CMS, NCCI, AMA and other nationally published guidelines for correct coding and billing accuracy.
• Minimum 2-4 years of clinical practice.
• Minimum 1 year utilization review or medical claim review experience
• Active, unrestricted state nursing license in good standing
• Preferred Experience in one of more of the following areas critical care, emergency medicine, surgical, pediatrics, advanced practice nursing, and billing and coding experience
• Great organizational skills
• Critical thinkers and the ability to make decisions using clinical background/knowledge
• Able to work independently
• Able to collaborate and work with peers to make decisions
• Knowledge of state and federal regulations
• In-depth Knowledge of ICD-9, CPT, and HCPTS
• Great Verbal and Written Communication Skills because they will be interacting with Medical Directors
Additional Information
If you are interested in applying to this position, please contact Brianne Salazar at (321)710-4799 and click the Green I'm Interested Button to email your resume.
Street Outreach Clinician / Therapist |Full-Time|
Case manager job in Coeur dAlene, ID
Heritage Health is seeking a full-time (1.0 FTE) Clinician/Therapist to join our Street Medicine team in Coeur d'Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.
$3,000 Sign-On Bonus
Why You Should Join our Dynamic Healthcare Team:
Passionate Purpose: We're committed to enhancing lives, every day.
Unmatched Support: We are committed to a fun and supportive team environment.
Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance.
Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings.
Exceptional Rewards: Competitive pay, and benefits
Benefits:
Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees.
Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost).
Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance.
Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions.
Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher.
Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members.
Summary:
The Street Medicine Therapist is responsible for providing confidential counseling, education and support to individuals, families and the community and for promoting healthy lifestyles and healthy choices.
Requirements
LPC or LMSW. Working knowledge of administrative procedure of a Federally funded community health center; computer skills necessary to maintain client charts and communication within the organization; excellent communication skills. Must be able to pass an Idaho Department of Health and Welfare Criminal History Unit enhanced background check.
Preferred Qualifications:
Ability to meet Idaho code for Qualified Substance Use Disorder Professional. Personal lived experience with homelessness (self, family, friends, or in professional settings). Experience working with vulnerable clients in crisis. Experience working with inter-disciplinary teams. Experience developing curriculum and/or running dynamic psychoeducation groups focused on addressing the needs of homeless populations. Experience developing comprehensive therapeutic programs that utilize interdisciplinary teams approach. Experience developing stakeholder engagement and developing working teams from a broad range of service providers.
Knowledge, Skills, and Abilities Required:
Knowledge of industry standards and licensure rules and regulations.
Participate in reciprocal feedback from counselors and clients.
Previous experience in counseling.
Adhere to code of ethics for licensed discipline.
Knowledge of community resources and networking skills.
Computer skills necessary to maintain client charts and communication within the organization
Excellent communication skills.
Essential Functions:
Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information.
Develop client treatment plans based on research, clinical experience, and client histories.
Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers.
Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program.
Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans.
Provide clients or family members with information about addiction issues and about available services or programs, making appropriate referrals when necessary.
Coordinate activities with courts, probation officers, community services, or other post-treatment agencies.
Willingness to attend and participate in off-site meetings and/or seminars.
Complete assessments.
Regular and predictable attendance is an essential function of this position.
Provide a wide range of social work services, i.e., direct counseling services, resource management, etc. in accordance with departmental guidelines.
Knowledge and use of evidence-based best practice therapeutic models.
Role modeling, organizational, communication and guest-relation skills.
Other duties as assigned.
Salary Description $62,022.48 - $97,864.83
Case Manager - LifeSet
Case manager job in Spokane, WA
Job Details Spokane, WA Full Time 4 Year Degree $22.00 - $27.00 Hourly Up to 25% DayDescription
The Case Manager responsible for providing services to address the needs of young people who are transitioning out of care and need individualized skill development and support to transition successfully into adulthood, specifically obtaining and maintaining safe and suitable housing, continuing their education, learning independent living skills, obtaining and maintaining employment, building a support system, and remaining free from legal involvement. The partnership with Youth Villages provides an evidence-informed program to serve young people 17-22.
Responsibilities:
Provide comprehensive direct services to young adults in the LifeSet model
Provide individual intensive services to 8-10 young adults in home and community settings to assist with transition to adulthood and meet a minimum of one time per week face-to-face, provide additional support via phone, text or in-person as needed
Meet with a young person daily when needed to ensure safety and stability
Implement all interventions associated with a specific young adult and any additional resources or supports, including case management and collaboration with external key stakeholders and referral sources such as probation, DCYF workers, therapist, etc.
Build engagement with youth and conduct ongoing assessments of their needs from a strength focused, solution-based perspective
Participate with on-call 24-7 rotation and respond in person at any time when it is determined to be necessary by the Program Director
Adhere to all ethical and legal guidelines including confidentiality, HIPAA, and mandatory reporting
Complete all service plans and document according to policies
Develop and revise service plans on monthly basis
Document all service contacts within the required timelines
Participate in supervision, professional development and team meetings
Attend all meetings related to the young adult with the purpose of gathering information specific to intervention development and advocating in the best interest of the young adults permanency and long- term stability
Participate in weekly individual development and will participate in weekly clinical supervision and consultation
Attend and actively participate in trainings and individual and team supervision and development to follow up and/or implement feedback and recommendations received from the Program Director
Perform other duties as assigned
Qualifications
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires the physical demands of standing, walking, bending, lifting, keyboard fingering, and performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirement. These physical demands are required up to 90% of the time.
Non-Physical Requirements:
Education
Bachelors degree in Social Work, Psychology, or related field required
Masters degree in field of Social Work, Psychology or related field preferred
Experience
One-year related experience in counseling, case management or other related experience required
Special Skills
Ability to maintain a flexible schedule
Ability to manage multiple priorities simultaneously
Excellent written and oral communication skills
Strong organizational ability with an attention to detail
Ability to multi-task and provide structured guidance and follow through to help youth reach long-term goals
Conflict resolution and group facilitation skills
Works effectively individually and as part of a larger team serving high-risk youth
Basic computer skills in word processing, spreadsheets, and automated database
Ability to work independently with minimal direct supervision
Bilingual (English/Spanish) preferred, but not required
Licensure, Registration, Certification
Valid Washington State drivers license and minimum required liability insurance for WA State
Must be deemed insurable as determined by Catholic Charities' liability insurance provider
First Aid/CPR Certification
Employment is conditional upon:
Being cleared by DCYF criminal background check and fingerprinting when required
Wage Range: $22.00 to $27.00 depending on experience and education
Work Schedule: Monday - Friday, 8am to 5pm
Benefits:
13 paid holidays, 12 days of vacation, 12 days of sick leave per year
Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
Basic Life Insurance paid 100% by Catholic Charities
Flexible Spending Account eligibility following 6 months of employment
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
Annual longevity awards begin at 5 years of employment
It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.
Regional Field Case Manager I - Spokane
Case manager job in Spokane, WA
This position is a hybrid of remote from home and field work. The candidate will need to reside in and travel throughout the Spokane region (Ferry, Stevens, Pend Oreille, Lincoln, Spokane and Adams counties).
Who we are
Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.
Our commitment is to:
Strive to apply an equity lens to all our work.
Reduce health disparities.
Create an equitable work environment.
About the Role
This position works under the general direction of the Supervisor of Care Management and is responsible for the plan's regional field care management and coordination programs and processes. The Regional Field Case Manager will provide care management services for CHPW members with short term, long term, stable, unstable, and predictable course of illness. The Regional Field Case Manager resides within the assigned region to effectively coordinate care between members, providers and community resources. This role also provides care management services for CHPW members with highly complex medical/behavioral and social conditions where advocacy and coordination are required. This role represents CHPW in the community to provide education on care management programs and provide in-person support for members. The Regional Field Case Manager coordinates with internal and external partners to support members, providers and initiatives in the assigned region.
To be successful in this role, you:
Possess a Bachelor's degree in nursing or a master's degree in social work and/or a related behavior health field (required).
Have a current, unrestricted license in the state of Washington as a registered nurse (RN) (required) OR
Have a current, unrestricted license in the State of Washington as a Social Worker (LSWAA, LSWAIC) (required) OR
Current, unrestricted license in the State of Washington as a Mental health Counselor (LMHC), Mental Health Professional (LMHP), or Marriage and Family Therapist (LMFT) (required)
Have a minimum of one (1) year case management experience; home health or discharge planning experience; or a combination of education and experience which provides an equivalent background required OR
Have a minimum of one (1) year in an acute care, facility-based medical or behavioral health experience and/or outpatient psychiatric and substance abuse disorder treatment experience, required; or equivalent combination of education and experience and/or working with children and families.
Have experience with those who have disabilities and knowledge of Child and Families Services.
Have a minimum three (3) years of clinical experience and/or outpatient setting (required).
Have a valid state issued drivers' license.
Preferred
Have a case management certification.
Are bilingual.
Have experience in managed care (Medicaid/HCA).
Have previous experience in using Care Management software applications.
Have knowledge of, and experience with, community resources.
Have experience in care management workflow systems.
Essential functions and Roles and Responsibilities:
Engages with members, providers and agencies in the assigned region to support field care management services.
Provides face-to-face visits to members where telephonic care management is a barrier, to foster effective participation in the care management program.
Identify and partner with emergency response services or other programs in a community that support members who are high utilizers of medical/behavioral health services.Field case management can include meeting members in acute care, emergency room, adult family home, Inpatient behavioral health facilities, shelters, community health centers, members home or member preferred location.
Assesses, evaluates, plans, implements, and documents the care of members within the organizations' clinical database system in accordance with organizational policies and procedures.
Implements the plan of care through direct member care, coordination, and delegation of the activities of the health care team. Promotes continuity of care by accurately and completely communicating to health care team the status of members for whom care is provided.
Evaluates members' progress towards goals, identify potential barriers, assists members in navigating the healthcare system and expected outcomes in collaboration with member and the interdisciplinary care team.
Works within the multi-interdisciplinary care team that collaborates with providers, members, caregivers, contracted vendors, community resources, and health plan partners to assess the member's health status, identify care needs and ensure access to appropriate services to achieve positive health outcomes.
Advocates on behalf of members and facilitates coordination of resources required to help members reach optimum functional levels and autonomy within the constraints of their disease conditions.
Represents CHPW Care Management Department in the community to provide education on care management programs and collaborate with providers and community partners. Leads regional based projects as assigned
Participates in external care conferences and other d/c planning activities that may be needed to prevent a readmission as needed.
Participates in clinical case review with internal interdisciplinary team at Care Management Rounds.
Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards.
Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion.
This position requires traveling on behalf of the Company and working in the field at least 50% of the time. It is essential that a current driver's license, proof of insurance and an acceptable driving record are maintained.
Knowledge, Skills, and Abilities:
Knowledge of regulatory and certification requirements and their impact on the organization such as CMS, HCA, HEDIS, CAHPS, and NCQA.
Knowledge of and experience with community and other resources
Analytical skills and the ability to interpret, evaluate and formulate action plans based upon data
Organizational, time management, and project management skills
Ability to handle multiple priorities
Ability to multi-task and deal with complex assignments on a frequent basis
Proficiency and experience with Microsoft Office products
Written and verbal communication skills; able to communicate with and collaborate effectively with internal departments, physicians and allied health care providers
Ability to work independently
Perform all functions of the job with accuracy, attention to detail and within established timeframes.
Ability to maintain confidentiality
Note: If you think you do not qualify, please reconsider. Studies have shown that women and people of color are less likely to apply to jobs unless they feel they meet every qualification. However, everyone brings different strengths to the table for a job, and people can be successful in a role in a variety of ways. If you are excited about this job but your experience doesn't perfectly check every box in the , we encourage you to apply anyway.
As part of our hiring process, the following criteria must be met:
Complete and successfully pass a criminal background check
Criminal History: includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant's criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and/employees.
Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency
Vaccination requirement (CHPW offers a process for medical or religious exemptions)
Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.
Compensation and Benefits:
The position is FLSA Exempt and is not eligible for overtime and has a 10% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors.
CHPW offers the following benefits for Full and Part-time employees and their dependents:
Medical, Prescription, Dental, and Vision
Telehealth app
Flexible Spending Accounts, Health Savings Accounts
Basic Life AD&D, Short and Long-Term Disability
Voluntary Life, Critical Care, and Long-Term Care Insurance
401(k) Retirement and generous employer match
Employee Assistance Program and Mental Fitness app
Financial Coaching, Identity Theft Protection
Time off including PTO accrual starting at 17 days per year
40 hours Community Service volunteer time
10 standard holidays, 2 floating holidays
Compassion time off, jury duty
Sensory/Physical/Mental Requirements:
Sensory*:
Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance.
Physical*:
Extended periods of sitting, computer use, talking, and possibly standing
Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion
Mental:
Must have the ability to learn and prioritize multiple tasks within the scope and guidelines of the position and its applicable licensure requirements, many requiring extremely complex cognitive capabilities. Must be able to manage conflict, communicate effectively and meet time-sensitive deadlines.
Work Environment:
Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.
*Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.
*The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of this position. Job descriptions may be updated or changed to reflect business needs.
Case Manager - Hope House Medical Respite
Case manager job in Spokane, WA
Description Case Manager - Hope House Medical Respite
Volunteers of America Eastern Washington & Northern Idaho (VOA EWNI)
Full-Time • Hourly, Non-Exempt • Spokane, WA
At Volunteers of America, we see people first. Through a collaborative, whole-person approach, we provide housing, healing, and hope for individuals moving from crisis to stability.
We're seeking a Case Manager to join our Hope House Medical Respite team - serving women and gender-diverse adults transitioning from hospital or emergency care into safe, supportive housing. This is a unique opportunity to combine your case management skills and compassion for others in a recovery-focused, trauma-informed setting.
What Makes VOA Different
VOA Eastern Washington & Northern Idaho is a licensed behavioral health agency with no clinical walls. That means our care happens wherever participants are - at the bedside, in the respite room, or in their next home - ensuring people receive support that's consistent, human, and accessible. Our AAC-licensed case managers are behavioral health professionals who bring stability and structure to participants recovering from medical crises. At Hope House Medical Respite, we walk alongside guests as they rebuild their strength, connect to care, and transition toward stable housing and independence.
What You'll Do
· Maintain a caseload of respite guests and provide individualized, housing- and recovery-focused case management.
· Conduct intakes, assessments, and service planning for new participants; set and monitor progress toward long-term housing and health goals.
· Coordinate with medical providers, discharge planners, and community partners to support continuity of care post-hospitalization.
· Assist participants with navigating health care, behavioral health, justice, and housing systems, and advocate for access to needed resources.
· Help guests obtain housing subsidies, develop independent living skills, and connect to long-term housing opportunities.
· Maintain accurate and timely documentation in Credible, HMIS, and other required databases, meeting all grant and billing requirements.
· Participate in team meetings, interdisciplinary case reviews, and ongoing supervision to promote quality, compliance, and collaboration.
· Use Housing First, Harm Reduction, and Person-Centered approaches to engage participants with dignity and empathy.
Why Join VOA EWNI?
· Mission that Matters: Every day, you'll help people recover, rebuild, and reclaim their lives after hospitalization or homelessness.
· No Clinical Walls: Provide real-world, community-based support where it matters most.
· Professional Growth: Supervision, ongoing training, and support toward your Agency Affiliated Counselor (AAC) credential.
· Comprehensive Benefits: Medical, dental, and vision coverage; employer-paid life and disability insurance; generous paid time off and 11 paid holidays; retirement plan with employer match; Employee Assistance Program (EAP); and a trauma-informed workplace that values your well-being.
Requirements Education & Experience Requirements
· Bachelor's degree in Social Work, Psychology, Human Development, or related field; OR
· Equivalent combination of education and experience (e.g., Associate's degree + 2 years related experience); OR
· Four (4)+ years of experience working with adults facing housing instability, chronic health or behavioral health conditions, or complex trauma.
Licensure & Certifications:
Eligible for AAC licensure and apply within 30 days of hire.
CPR/First Aid/BBP certification (within 6 months of hire).
Valid driver's license, auto insurance, and reliable transportation required.
Must pass a comprehensive background check and driving record review.
Preferred: Experience with survivors of exploitation, domestic violence, or justice involvement. Knowledge of Medicaid/Medicare enrollment processes. Strong advocacy and system navigation skills in healthcare and housing sectors.
Schedule & Work Conditions
Full-time, 40 hours per week, Core Hours are Monday through Friday, 7:00 am to 7:00 pm. Flexibility may be required to support participant needs; occasional on-call rotation. Work is performed in a medical respite setting, with regular outreach to the community and housing locations.
Our Culture
At VOA EWNI, we believe healing happens in relationships. Our case managers bring compassion, structure, and stability to people on the road to recovery. Whether you're coordinating a discharge plan, helping someone move into housing, or celebrating a milestone of stability, your work changes lives. Seeing People First. Empowering All to Thrive.
Ready to make an impact? Apply today and help others find stability, recovery, and a place to call home.
Salary Description 24.00 - 25.00 per hour
Street Outreach Clinician / Therapist |Full-Time|
Case manager job in Coeur dAlene, ID
Heritage Health is seeking a full-time (1.0 FTE) Clinician/Therapist to join our Street Medicine team in Coeur d'Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.
$3,000 Sign-On Bonus
Why You Should Join our Dynamic Healthcare Team:
Passionate Purpose: We're committed to enhancing lives, every day.
Unmatched Support: We are committed to a fun and supportive team environment.
Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance.
Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings.
Exceptional Rewards: Competitive pay, and benefits
Benefits:
Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees.
Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost).
Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance.
Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions.
Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher.
Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members.
Summary:
The Street Medicine Therapist is responsible for providing confidential counseling, education and support to individuals, families and the community and for promoting healthy lifestyles and healthy choices.
Requirements
LPC or LMSW License. Working knowledge of administrative procedure of a Federally funded community health center; computer skills necessary to maintain client charts and communication within the organization; excellent communication skills. Must be able to pass an Idaho Department of Health and Welfare Criminal History Unit enhanced background check.
Preferred Qualifications:
Ability to meet Idaho code for Qualified Substance Use Disorder Professional. Personal lived experience with homelessness (self, family, friends, or in professional settings). Experience working with vulnerable clients in crisis. Experience working with inter-disciplinary teams. Experience developing curriculum and/or running dynamic psychoeducation groups focused on addressing the needs of homeless populations. Experience developing comprehensive therapeutic programs that utilize interdisciplinary teams approach. Experience developing stakeholder engagement and developing working teams from a broad range of service providers.
Knowledge, Skills, and Abilities Required:
Knowledge of industry standards and licensure rules and regulations.
Participate in reciprocal feedback from counselors and clients.
Previous experience in counseling.
Adhere to code of ethics for licensed discipline.
Knowledge of community resources and networking skills.
Computer skills necessary to maintain client charts and communication within the organization
Excellent communication skills.
Essential Functions:
Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information.
Develop client treatment plans based on research, clinical experience, and client histories.
Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers.
Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program.
Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans.
Provide clients or family members with information about addiction issues and about available services or programs, making appropriate referrals when necessary.
Coordinate activities with courts, probation officers, community services, or other post-treatment agencies.
Willingness to attend and participate in off-site meetings and/or seminars.
Complete assessments.
Regular and predictable attendance is an essential function of this position.
Provide a wide range of social work services, i.e., direct counseling services, resource management, etc. in accordance with departmental guidelines.
Knowledge and use of evidence-based best practice therapeutic models.
Role modeling, organizational, communication and guest-relation skills.
Other duties as assigned.
Salary Description $62,022.48 - $97,864.83