Top Case Manager Supervisor Skills

Below we've compiled a list of the most important skills for a Case Manager Supervisor. We ranked the top skills based on the percentage of Case Manager Supervisor resumes they appeared on. For example, 23.3% of Case Manager Supervisor resumes contained Customer Service as a skill. Let's find out what skills a Case Manager Supervisor actually needs in order to be successful in the workplace.

The six most common skills found on Case Manager Supervisor resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Case Manager Supervisor jobs:
  • Designed new processes and procedures to streamline administrative operations, facilitate customer service and improve accountability of incoming documents.
  • Performed similar management, personnel supervision, and customer services as mentioned previously for a locally-owned wholesale/retail operation.
  • Oversee warehouse personnel and customer service representatives to ensure proper distribution and return of equipment promptly and safely.
  • Evaluate branch performance and institute corrective measures to ensure achievement of corporate objectives in various customer service parameters.
  • Maintained business relationships by providing excellent customer service and prompt follow up on any open action items.
  • Utilized excellent customer service skills to facilitate communication between potential customers and SCC employees.
  • Delivered excellent customer service to clients while finding shelter solutions and monitoring food program.
  • Maximized customer service & eliminated unnecessary payroll costs by scheduling on an hourly basis.
  • Ensured superior customer service was met, demonstrating exceptional customer service and communication skills.
  • Provided exceptional customer service, maintained product and equipment inventories, influenced product decisions.
  • Performed similar management, personnel supervision, and customer services as mentioned previously.
  • Evaluated, reconfigured and updated systems to support customer service and operational goals.
  • Managed and developed a customer service team tasked with resolving customer Visa disputes.
  • Established and maintained strong client base as a result of dedicated customer service activity
  • Provide strong customer service and excellent communication with internal and external customers.
  • Interfaced with store customers to assure an exceptional level of customer service
  • Hired aquatic, customer service and administrative positions for recreation centers.
  • Experienced Manager and Supervisor with Administrative and Customer Service skills.
  • Maintain quality control/satisfaction records, and continuously improving customer service.
  • Directed weekly management and monthly customer service training meetings.

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2. Safety Procedures

high Demand
Here's how Safety Procedures is used in Case Manager Supervisor jobs:
  • Facilitated professional and personal developmental training to include safety procedures.
  • Followed safety procedures while handling explosive materials.
  • Follow and administer all safety procedures.
  • Experienced in crane assembly/dis-assembly, scaffold construction, rigging, forklift operation, blueprint reading and safety procedures.
  • Enforced Safety procedures to over 400 employees resulting in a 100% accident free work environment.
  • Cash management and safety procedures were also of high importance as a manager for Circuit City.
  • Explained cleaning procedures, pricing and post - cleaning drying and safety procedures to clients.
  • Develop and monitor employee schedules, evaluate performance, and review safety procedures.
  • Established and implemented policies, goals, objectives and safety procedures.
  • Planned and implemented new safety procedures for plant safety compliance.
  • Completed two-hour OSHA training in handling and safety procedures.
  • Followed and trained personnel with OHSA and safety procedures.
  • Teach and enforce company policies and safety procedures.
  • maintained safety procedures and regulations.
  • Help build roofs Help load and unload material Operate forklift when needed Follow safety procedures

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3. Personal Care

high Demand
Here's how Personal Care is used in Case Manager Supervisor jobs:
  • Recommend and qualify elderly individuals for services including but not limited to: Meals on wheels, personal care homemaker services.
  • Facilitate training of personal care, documentation, rules and regulations for employees working as care givers.
  • Managed the personal care home and feeding program to include food bank and Meals on Wheels.
  • Conducted personal care attending as a direct service provider i.e.
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance..
  • Rendered Personal Care, Light Housekeeping, And Related Services to Maintain ASafe and Healthy Environment for The Sick and Disabled.

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4. Staff Members

high Demand
Here's how Staff Members is used in Case Manager Supervisor jobs:
  • Conduct individual performance appraisals to provide annual feedback to staff members about job effectiveness, career guidance and promotion potential.
  • Identified and analyzed public health data to develop relevant programs and policies effectively with other staff members.
  • Checked inventory from shipment and evaluated staff members on weekly performances
  • Evaluated performance of staff members and recommended indicated action.
  • Trained staff members on Client documentation-policies and procedures.
  • Collaborate with other owner and staff members in order to formulate and implement policies, procedures, goals, and objectives.
  • Collaborate with multiple staff members and programs to increase team work, promote quality service and provide support to secondary programs.
  • Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, and resolve problems.
  • Assist agency staff members through individual and group conferences and analyze case data and in improving diagnostic and helping skills.
  • Provided progress reports on a weekly basis; information included outcome of the program and progress of staff members.
  • Coordinate with staff members to determine what baked goods to keep baking throughout the day and what not.
  • Support staff members through information sharing, building expertise with federal, state, and local recovery policies.
  • Oriented and trained over 50 new employees, planned and organized work, scheduled employees, reassigned staff members
  • Enhanced responsiveness and servicing of business and customer needs by re-tooling departmental resources and hiring new staff members.
  • Identify and alert appropriate staff members of documentation or project information that is unusual or might require action.
  • Coordinated schedule of all unit staff members and supervision of clients for 24 x 7 residual setting.
  • Direct supervision and scheduling of 27 staff members including: clinical case managers and nurse case managers.
  • Ensured staff members maintained accurate and up to date client files and completed regular client home visits.
  • Managed a Case Management Team of 5-6 Staff members with Weekly Supervisions and Bi-Monthly Social Service Meetings.
  • Interpret and explain policies, rules, regulations, or laws to staff members and customer's.

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5. Daily Operations

high Demand
Here's how Daily Operations is used in Case Manager Supervisor jobs:
  • Monitored daily operations of the eligibility department while directing staff in research/resolution of problems involving eligibility and implementation.
  • Manage daily operations of extremely busy Podiatry clinic to maximize employee efficiency and provide excellent customer service.
  • See to daily operations of security needs and monitor staff providing security operations for multiple events.
  • Handled daily operations from productions and manufacturing, while ensuring policies and procedure were followed.
  • Managed daily operations consisting of scheduling routes and assignments to scheduled work orders.
  • Handled daily receipt deposits and supervised in daily operations to insure customer satisfaction.
  • Provide overall supervision and implementation of daily operations of program including on-call responsibilities.
  • Ensured that the effectiveness and efficiency of daily operations.
  • Supervised daily operations of buried fiber optic crews.
  • Maintained daily operations and supervised nine medical technicians.
  • Supervised daily operations of the case management department.
  • Managed daily operations of several concession stands.
  • Supervised staff to ensure effective daily operations.
  • Managed all daily operations of the business
  • Executed daily operations of servicing customers.
  • Executed daily operations of mechanic shop.
  • Monitor daily operations and employee performance.
  • Managed daily operations of $15M wireless, digital imaging, and car audio business with 20-plus direct employees from 2008-2010.
  • Supervised, planned and coordinated daily operations for 105 personnel in a logistics company supporting an agency with over 700 employees.
  • Operated and repaired heavy machinery and trucks, supervised labor crews and daily operations, and assisted with managerial decisions.

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6. Inventory Control

high Demand
Here's how Inventory Control is used in Case Manager Supervisor jobs:
  • Meet inventory control financial standards by staying under budget, proactively monitor expenses, identify variances and implement corrective actions.
  • Team Building & Leadership Process Development/Implementation Turnaround Management strategies, Proven Inventory Control Cost control strategies.
  • Communicated with Inventory Control and Merchandising Departments to Headquarters to implement company procedures and vision.
  • Developed elaborate Excel-based worksheets for inventory control for several retail Dollar City Locations.
  • Helped to organize and eventually process inventory controlled documents and package logistics.
  • Apply warehouse and inventory control procedures in accordance with company policy.
  • Implemented and supervised an inventory control system and revamped software systems.
  • Managed and maintained all inventory control, ordering and merchandising.
  • Executed merchandising, inventory control, forecasting sales.
  • Directed materials processing and inventory control.
  • Managed department operations and inventory control.
  • Supervised and monitored all inventory control.
  • Preformed inventory control for jewelry.
  • Implemented and managed computer systems for inventory control, distribution, and procurement of drug medications, supplies, and equipment.
  • Managed employees and put them in different workstations Inventory control Accomplishments I was able to organize and implement better working conditions.
  • Inventory control I take care of, I maintain and organize the day to day logistics across the state of Louisiana.
  • Entrusted to help run a 2.1M store in areas of sales, costumer service, merchandising administration and inventory control.
  • Experienced in inventory control, materials handling, distribution, preventive maintenance programs, safety, HAZMAT and quality assurance.
  • Evaluate employee performance and perform actions such as inventory control, inspections, promotions, transfers, and dismissals.
  • Inventory Control - Consistently meet or come in below a budget of .05% to sales.

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7. Mental Health Services

high Demand
Here's how Mental Health Services is used in Case Manager Supervisor jobs:
  • Complete screening assessments for eligibility for mental health services.
  • Linked family case managers to local resources for mental health services, financial support, addictions treatment, etc.
  • Conducted outreach in women's homeless shelter to offer and engage clients in mental health services.
  • Program used as model for providing community mental health services for State of Missouri.
  • Provided referrals for housing, food, transportation, and Mental Health Services.
  • Provided mental health services to adults with serious and persistent mental illness.

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8. Data Entry

high Demand
Here's how Data Entry is used in Case Manager Supervisor jobs:
  • Scanned documents using Adobe Acrobat Professional, identified appropriate citations from paper documents and data entry.
  • Assured that case managers updated data entry on every client served who met eligibility requirements.
  • Maintain timely and professional documentation/data entry.
  • Supervised of data to ensure complete data entry, accurate use of the database, and timeliness of Service Plan reviews.
  • Started as a data entry clerk and was promoted to supervisor and then retail manager of a large grocery wholesaler.
  • Set up of cash, surety bond, non-charge and web accounts; insurance data entry, and accounts receivable.
  • Managed up to 6 employees on two shifts - data entry and system operators.
  • Assist in work as necessary, editing, evaluating, and data entry.
  • Managed data entry, record keeping, and patient transport project.
  • Utilized 10-key, data entry, and bank computer systems.
  • Reduced data entry errors to less than 2%.
  • Processed data entry and log information.
  • Complete data entry of client information.
  • General office duties, filing, typing (35-40 wpm), switchboard phones, data entry.
  • Trained new panelist, Set up for testing, data entry, scored testing Worked in lab with chemicals.
  • Supervised and instructed between 10-15 hourly employees Perform document storage, Data Entry and various other court operations
  • Order puller Picker Rf Scan Data entry Supervised a crew of 10 on the team.
  • Handle incoming calls and perform data entry for the calls.
  • Help with trucks / warehouse qualified Some data entry time from timeComputer work
  • Spot check on different locations data entry , unload cargo

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9. Customer Complaints

high Demand
Here's how Customer Complaints is used in Case Manager Supervisor jobs:
  • Face to face interaction with customers, alderman and regulatory agencies in the resolution of customer complaints concerning construction operations.
  • Provided initial contact, responding quickly and diplomatically to customer complaints to ensure superior service and satisfaction.
  • Maintained store cleanliness and documented and handled all customer complaints carefully.
  • Responded to and reconciled customer complaints.
  • Fielded customer complaints and renovations.
  • Used information technology to record sales figures for data analysis and forward planning, Responded to customer complaints and comments.
  • Orchestrated staff schedules to ensure coverage of routes, and responded quickly to customer complaints to preserve satisfaction and loyalty.
  • Promote and resolve customer complaints, store emergencies, and disruption of services, in a timely and professional manner.
  • Resolve customer complaints regarding food quality and service and making sure the business complies with health and food safety regulations.
  • Managed a team of 4 to 5, handled customer complaints, returns, exchanges, and gift cards.
  • Supervised a crew of 20 loading tractor trailers and route trucks.took care of office duties and also customer complaints.
  • Instruct and Direct Employees, Manage a POS System, Inventory, Satisfy Customer Needs, Handle Customer Complaints
  • Process all office paperwork not limited to but including daily collections, inventory orders, and customer complaints.
  • Support: provide secondary escalation support to CSR's in resolving customer complaints, questions, and issues.
  • Help assist customers with menu-item questions, cashing customer's purchases, and handling customer complaints.
  • Performed opening and closing procedures of bar /restaurant; handled customer complaints.
  • Handled any customer complaints or order issues to ensure great customer service.
  • Set in-house record for productivity, quality output and reduced customer complaints.
  • Responded to customer complaints and took appropriate action to solve problems.
  • Resolved any customer complaints and issues that are through the store.

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10. Company Policies

high Demand
Here's how Company Policies is used in Case Manager Supervisor jobs:
  • Assured quality products are manufactured at the facility in accordance with company policies, procedures and applicable to governmental regulations.
  • Support and exemplify all company policies, including professionalism, teamwork, positive communication, both internally and externally.
  • Interpret and communicate company policies to team members and enforce safety regulations.
  • Investigated and resolved violations of company policies and criminal activities.
  • Supervised direct reporting according to overall company policies.
  • Maintained cash operations following company policies and procedures.
  • Formulated company policies and practices.
  • Followed company policies and sales procedures
  • Prepared schedules, supervised concession stands, booked events, trained employees on company policies and procedures, scheduled party rentals
  • Facilitated learning for new hires as well as educating and updating staff of company policies in King of Prussia Office.
  • Insert compliance with company policies and procedures, supporting company mission, values, standards of ethics and integrity.
  • Evaluated performance of employees to assure acceptable work practices, safety adherence, and conformance to company policies.
  • Monitored service calls, observed employee's demeanor, technical accuracy and conformity to company policies.
  • Oversee all company programs including implementation of company policies and procedures as per state codes.
  • Assist customers with boat rental procedures, including paperwork and explaining company policies.
  • Comply with federal, state and company policies, procedures, and regulations.
  • Enforce all company policies and ensure a safe work environment for my employees.
  • Assisted with new hire training classes including the Quality program and company policies.
  • Enforced company policies and the FDCPA guidelines through constant coaching and feedback.
  • Supervised employees and ensured all company policies and procedures were followed.

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11. Performance Reviews

high Demand
Here's how Performance Reviews is used in Case Manager Supervisor jobs:
  • Conduct management operational duties including performance reviews, disciplinary actions, employee relations, safety training and orientations.
  • Administered performance reviews, recommended pay increases, and executed disciplinary actions.
  • Administered staff performance reviews and assisted in the utilization of analysis reviews.
  • Performed yearly performance reviews; recommended compensation increases and maintained depart.
  • Compiled completed data and delivered quarterly and annual performance reviews.
  • Conduct personnel performance reviews and provide disciplinary actions when warranted.
  • Conducted performance reviews, disciplinary measures and employee interviews.
  • Conducted initial and annual performance reviews of office personnel.
  • Performed bi-annual employee performance reviews.
  • Mentored employees on career paths and performance reviews to provide feedback and develop employees that improved morale and enhanced their talent.
  • Performed administrative tasks such as scheduling, personnel performance reviews, employee ranking and compliance with management directives.
  • Conducted staff performance reviews, set objectives, identified employee training requirements and monitored performance of warehouse staff.
  • Conducted Performance reviews and evaluations, conducted staff meetings, and served on the Hiring Committee.
  • Staffed, trained and developed employees through orientations, ongoing feedback and by conducting performance reviews.
  • Provided annual employee performance reviews and was responsible for interviewing and hiring employees for both departments.
  • Preformed weekly, monthly, quarterly, and yearly staff performance reviews and providing feedback.
  • Provided employees with yearly performance reviews and took part in the annual budgeting reviews.
  • Assure adequate staff by hiring and conducting performance reviews on supervised staff.
  • Performed internal and external driver audits as well as yearly performance reviews.
  • Establish leadership and development plans for staff and perform yearly performance reviews.

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12. Human Resources

high Demand
Here's how Human Resources is used in Case Manager Supervisor jobs:
  • Identified areas of necessary involvement for human resources in business practices, recommended strategic internal partnerships.
  • Managed special projects related to human resources, operations and administration.
  • Maintained all personnel records ; payroll; employee data reports; human resources; conducted monthly and yearly fiscal reports.
  • Assisted human resources and recruiters in replacing, removing, and hiring of new employee's as needed.
  • Experienced manager / supervisor with functional knowledge of human resources, marketing, public relations, fund raising.
  • Provided human resources input to senior management for hiring, staffing, termination, compensation and performance evaluations.
  • Oversee all financial, human resources, logistics, legal, and administrative aspects of the organization.
  • Served as the EEO liaison between the Office of Chief Counsel and Office of Human Resources.
  • Prepared proper documentation and interacted with human resources, prior to discussion with the employee.
  • Complete payroll and submit to Human Resources for approval and disbursement to youth employees.
  • Follow up on all Human Resources issue and provide training to new employees.
  • Collaborated with Human Resources to optimize an on-boarding process for new staff.
  • Partner with Human Resources to support employee adherence to policies and procedures.
  • Processed human resources related time keeping, and other pay related issues.
  • Interfaced with Training, Management, Human Resources, and Clientele.
  • Serve as liaison for Department of Human Resources and clients.
  • Worked closely with a sales team and Human Resources.
  • Have direct contact with human resources in Columbus.
  • Developed and administered various human resources plans and procedures for all company personnel.
  • Plant Maintenance and Safety Supervisor Human Resources Supervisor.

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13. Bank Deposits

high Demand
Here's how Bank Deposits is used in Case Manager Supervisor jobs:
  • Performed managerial duties in accounts payable and receivable, profit and loss statements, bank deposits, and credit card statements.
  • Managed and trained new employees, make bank deposits, spoke with customers regarding job offers or answered any other questions.
  • Managed at least 3 employees, developing schedules, daily paperwork, handled monetary funds, made daily bank deposits.
  • Managed 30+ employees, handled payroll, bank deposits, customer service, scheduling, financial reports, equipment maintenance
  • Process Bank Deposits and create weekly reports for the status of the store budget for the month.
  • Audit all aspects of store operation, contracts, cash, bank deposits, and housekeeping.
  • Preformed credit card, cash and check transactions and made end of business day bank deposits.
  • Key holder...responsible for opening and closing store...reconciling cash and preparing bank deposits.
  • Process & stock inventory, balance safe & all cashier registers, make bank deposits.
  • Counted money, made bank deposits wrote schedules, inventory, place grocery orders.
  • E-mail, overseeing associates, bank deposits, customer service and operating cash register.
  • Count down registers, handle change for registers, and make bank deposits regularly.
  • Operate various point of sale systems, balance registers, and handle bank deposits.
  • Processed daily cash reports from cashiers for accuracy and to prepare bank deposits.
  • Opened and closed store, stocked shelves, and made nightly bank deposits.
  • Collected account receivables from fourteen stores, prepared and made bank deposits.
  • Time Sheets for Employees, Scheduling and Record keeping, Bank Deposits.
  • Prepared cash receipts after establishments close, and make bank deposits.
  • Light bookkeeping, bank deposits and providing quality customer service.
  • Maintain accurate money management reports and on time bank deposits.

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14. Sales Floor

high Demand
Here's how Sales Floor is used in Case Manager Supervisor jobs:
  • Manage sales floor by addressing guest concerns, coaching employees, and mitigating product loss in the absence of store management.
  • Maintained stockroom organization and stock replenishment which entailed re-ticketing and re- pricing for markdowns on the sales floor.
  • Trained new associates and supervisors on retail store operations and ways to approach customers on the sales floor.
  • Monitored the sales floor regularly, talking to staff and customers, identifying and resolving urgent issues.
  • Managed store sales floor during peak periods of business ensuring employees engaged and greeted every customer.
  • Supervised the sales floor ensuring selling zones are covered, following the policy and procedures.
  • Job Description: Managing the Electronics department as well as overseeing the sales floor.
  • Host sales floor and ensure all personnel maintain customer service and sales standards.
  • Maintained established merchandise standards, including window, sales floor and promotional displays.
  • Processed freight that came in overnight, and placed on the sales floor.
  • Give professional customer service both behind the loan counter and sales floor.
  • Ensured regular replenishment of stock on the sales floor.
  • Cashier, Sales floor, scheduling, auditing paperwork.
  • Released new merchandise to the sales floor.
  • Remove charge back from sales floor.
  • Trained new cashiers on procedures, customer service and sales techniques Assisted on sales floor as needed to maintain service standards.
  • Key holder,in charge of furnishing sales floor while managing employees and maintaining sales quota.
  • Receive and stock truck on the sales floor as well as the overstock upstairs.
  • Manage sales floor and supervise part time associates.
  • work the sales floor selling furniture, patio sets, Grills Bikes Etc.

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15. Treatment Plans

average Demand
Here's how Treatment Plans is used in Case Manager Supervisor jobs:
  • Formulated treatment plans for residents including referrals and monitoring managed aftercare and follow up of residents leaving penal system.
  • Prepared customized treatment plans based on client feedback, professional assessments, and consultations with any relevant medical professionals.
  • Monitored the implementation of individualized treatment plans and progress reports for committed youth.
  • Developed and monitored individualized client treatment plans to identify necessary services and supports.
  • Conduct assessments and develop treatment plans for developmental disabled clients.
  • Evaluated, developed and implemented treatment plans for adjudicated adolescents.
  • Created and implemented treatment plans for emotionally disturbed children.
  • Developed treatment plans for emotionally disturbed children.
  • Support teachers and administrative staff through the development and enforcement of comprehensive behavior objective, goals and treatment plans for adolescents.
  • Acted as liaison and facilitated team meetings between families and agencies to address treatment plans, concerns, and future planning.
  • Facilitated and recommended treatment plans to assure appropriate medical care is provided to disabled, ill, or injured individuals.
  • Developed treatment plans and assisted caseload of 24 clients in completion of personal plans for success for using strengths model.
  • Developed treatment plans, assessing strengths, weaknesses, and monitoring progress of each treatment plan goal on state system.
  • Assure that Comprehensive Treatment Plans and ISP's meet professional standards; and are written/updated within assigned time frames.
  • Prepare court documents: Case Plans (Treatment plans), Judicial Reviews, /Social Studies/Reports/Adoption Status, etc.
  • Document accurate and daily on client progress, and complete new treatment plans on a 6 month basis.
  • Create, educate necessary parties and implement Treatment plans, Individual Crisis Management Plans and behavioral interventions.
  • Develop and monitor treatment plans, including needs, goals, objectives, and interviewing.
  • Collaborate with facility DOC Probation/Parole agent on case plans, treatment plans and assessments.
  • Develop Initial Treatment Plans, Quarterly Reports, and Discharge Summaries for each client.

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16. Phone Calls

average Demand
Here's how Phone Calls is used in Case Manager Supervisor jobs:
  • Managed and processed information, phone calls while maintaining critical technical database.
  • Handled scheduling, monetary exchanges, paperwork, phone calls, personnel training, ice maintenance, and facility maintenance.
  • Answer phone calls, make transfers and give the appropriate response according to Volunteers of America policy and procedures.
  • Handled telephone calls of foreign and U.S. Dignitaries, high-ranking military and government officials, and prominent civilian visitors.
  • Excelled in greeting customers, typing letters, filling, managing supplies, phone calls, preparing invoices.
  • Answer questions from the team member's regarding phone calls, escalation of patients and process flow.
  • Handled phone calls in the area and set up assessments with any possible new clientele as well.
  • Train doctors' offices on ordering software and make daily phone calls to ensure customer satisfaction.
  • Received telephone calls, greeted visitors, maintained supervisor's calendar, scheduled appointments and meetings.
  • Perform general office duties such as answering high volume phone calls and handling routine correspondence.
  • Answer phone calls to take customer orders and make phone calls to sell the products.
  • Handled switchboard and directed phone calls; reported to the Dean of Student Services.
  • Answered phone calls and assisted customers with any issues or questions they had.
  • Handled any business phone calls/paperwork on weekends or when filling in for manager
  • Have daily phone calls and meetings and discussions with my upper management.
  • Receive and distribute incoming phone calls in a tactful and pleasant manner.
  • Follow up phone calls to customers arrival of repaired product.
  • Answer and transfer all phone calls to the appropriate personnel.
  • Answered various phone calls at the front desk for reservations.
  • Routed phone calls and customer inquiries to appropriate personnel.

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17. Medicaid

average Demand
Here's how Medicaid is used in Case Manager Supervisor jobs:
  • Make the determination for admission using McKesson InterQual criteria for Sub-Acute level of care incorporating Medicare/Medicaid, or private insurance qualifiers.
  • Assisted clients with obtaining entitlement benefits for example, attended re-certification hearings and provided advocacy at Medicaid and other HMO offices.
  • Prepared documentation to insure compliance with Regulatory, Medicare, Medicaid and commercial insurance guidelines.
  • Develop corrective action plan for outstanding Medicare and Medicaid charges and medical record documentation review.
  • Designed and implemented case management/outreach and for managed Medicare and Medicaid products.
  • Initiate and maintain service authorizations with Medicaid and Local Management Entities.
  • Supervised case managers in the completion of Medicaid Waiver applications.
  • Monitored billing activity for assigned teams to ensure Medicaid standards.
  • Assisted clients in obtaining Medicaid entitlement benefits.
  • Assist applicants with application for Medicaid eligibility.
  • Conducted all new assessments/reassessments for potential and current clients of the Adult Daycare Program according to Medicaid (Waiver) guidelines.
  • Monitored the consumers' Medicaid eligibility, completed random charts audits to ensure the appropriate level and delivery of services.
  • Interviewed customers and determined eligibility for human services programs, i.e., Food Stamps, TANF, and Medicaid.
  • Supervised the total operations of the Agency ensuring that all the programs meet Joint Commission Standards and Medicare/Medicaid guidelines.
  • Assisted residents in setting up entitlements such as SSI, Medicare/Medicaid benefits, Disability, and VA benefits.
  • Facilitated chart audits in order to make sure consumer charts met the OMH and Medicaid requirements of documentation.
  • Arranged and referred clients for their required services while ensuring they received services within the allowable Medicaid budget.
  • Provide one on one behavioral health services to clients as prescribed on Medicaid approved clinical treatment plan.
  • Case Manager duties includes; assisting clients with food stamp application and medicaid application and/or job readiness.
  • Monitored financial status of the consumers, with regards to Medicaid, SSI, SSA, etc.

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18. Osha

average Demand
Here's how Osha is used in Case Manager Supervisor jobs:
  • Represented company at local government entities in relation to safety and OSHA regulations.
  • Follow up on picking, loading and receiving process to ensure an optimal quality and safety at work (OSHA).
  • Maintained safe working conditions, enforced safety programs and implemented safety practices for OSHA, HIPPA and FDA
  • Provided care utilizing infection control measures that protect both the staff and the patient (OSHA).
  • Comply with Company policies, FAA regulations, OSHA, Engineering drawings and manufacturers guidelines.
  • Train assistants to corporate set Standard Operating procedures, OSHA and clinical guideline standards.
  • Managed transit facility maintenance, PESH (OSHA) Safety inspections and regulatory compliance.
  • Seasoned Climber utilizing the newest up to date gear in accordance with OSHA standards.
  • Created Confined Space program and trained 83 personnel exceeded Air Force OSHA requirements.
  • Enforce safety in the order of the OSHA, Health Inspector and Firer Marshall
  • Educated Managers and Supervisors on OSHA regulations who then trained line personnel.
  • Managed and order hazardous material ensuring compliance with OSHA and EPA regulations.
  • Comply with all OSHA and safety policies, practices, and procedures.
  • Labor Relations - Obeying all OSHA guidelines and promoting all safety rules.
  • Manage clear cut job -Safety and OSHA coordinator -Work with C.A.
  • Enhanced OSHA and ISO Quality training with result oriented success.
  • Operate Facility in compliance with OSHA and DOT standards.
  • Completed 12-hour OSHA training in safety and procedures.
  • Scheduled safety inspections to meet OSHA's specifications.
  • Followed all safety regulations.OSHA SAFETY TRAINED SUPERVISOR CERT.

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19. Substance Abuse

average Demand
Here's how Substance Abuse is used in Case Manager Supervisor jobs:
  • Coordinated community based services for children and adults with severe emotional, behavioral, substance abuse issues, and developmental disabilities.
  • Work effectively with interdisciplinary team of providers including PCP, substance abuse treatment, residential, hospital discharge planners to coordinate care
  • Case Manage services to developmentally delayed and TBI patients Provided Substance Abuse counseling and therapy services
  • Support couples in seeking self-sufficiency and recovery from substance abuse disorders.
  • Co-created substance abuse prevention and recovery program for mental health consumers.
  • Facilitated substance abuse treatment groups for persons with co-occurring disorders.
  • Scheduled substance abuse education and/or admission to treatment programs.
  • Advocated for clients with other agencies including, substance abuse and housing programs to ensure that clients were receiving adequate services.
  • Connected students with mental health services, child care, domestic violence programs, housing assistance and substance abuse treatment programs.
  • Assist customers to acquire services that facilitate program goals (e.g medical, substance abuse/mental health, and other related needs)
  • Assisted adult clients with residential, financial, educational, social, mental health, substance abuse, and medical necessities.
  • Worked with a caseload of 25 male residents with histories of mental health issues and co-existing substance abuse disorders behaviors.
  • Develop and foster working relationship with substance abuse treatment providers housing providers, and all other service providers as needed.
  • Provided direct services to women who are veterans, experiencing recovery from substance abuse, mental health crisis and homelessness.
  • Maintained the responsibility to link, coordinate, organize, and monitor services for mental health and substance abuse disabilities.
  • Facilitated one-on-one counseling for a diverse client population including individuals with AIDS, HIV, homelessness and substance abuse issues.
  • Supervised a team establishing best practice methods for individual clients that were diagnosed with mental illness and substance abuse.
  • Oversee cognitive behavior, re-entry, substance abuse, and parenting programs as well as coordinate with program providers.
  • Provided individual, family, and group therapy to discuss mental health, substance abuse and personal goals.
  • Recruited new clients (men) into the program who were in need of substance abuse treatment.

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20. Corrective Action

average Demand
Here's how Corrective Action is used in Case Manager Supervisor jobs:
  • Diagnosed fuel system and component malfunctions, recommended corrective actions and resolved problems using technical publications and analytic techniques.
  • Analyzed the effectiveness of program operations in meeting established goals and recommends corrective action as appropriate.
  • Handled personnel and human relation issues, delivering corrective actions and performance improvement plans.
  • Resolved unsatisfactory performance promptly and fairly; administered corrective action plans.
  • Communicated and administered corrective actions for violating policy and procedures.
  • Develop and implement corrective action plans when necessary.
  • Performed annual reviews and corrective actions as necessary.
  • Managed employee performance and development and corrective action.
  • Strengthened internal controls and implemented corrective actions.
  • Identified discrepancies and initiated corrective actions.
  • Investigate complaints received from clients requesting program services; research complaint; respond to client; take corrective action as appropriate.
  • Improved employee performance and productivity 20% through employee engagement, coaching, corrective actions, delegation, and soft incentives.
  • Review and provide responses regarding client account, advice appropriate departments when corrective action is required and follow up as necessary.
  • Developed and revised polices, implemented solutions and corrective action plans to ensure compliance with State and Federal regulations.
  • Conduct interviews as part of the hiring panel, making hiring decisions, participate in corrective actions and terminations.
  • Inspect the school site and the equipment for potential safety hazards; taking corrective action to prevent injuries.
  • Achieve financial objectives by preparing annual, quarterly and monthly budgets; analyzing variances; initiating corrective actions.
  • Test inspections, product reliability, corrective action improvements, development and control, and performance tracking.
  • Review and approve all child placement activities, investigation findings, and any corrective action plans.
  • Prepare reports of selection, survey, or other statistics and recommendations for corrective action.

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21. Service Plans

average Demand
Here's how Service Plans is used in Case Manager Supervisor jobs:
  • Serve as patient advocate and representative in collaborating with interdisciplinary teams to develop comprehensive consumer service plans.
  • Monitored/supervised/implemented delivery of service plans, future plans, and training of staff.
  • Worked closely with interdisciplinary teams to develop and implement mandated service plans.
  • Implemented individual's service plans and individualized academic plans.
  • Review and evaluate comprehensive service plans for data integrity.
  • Assess and evaluate individual service plans other significant documentation.
  • Implemented and monitored service plans and identify individual needs.
  • Supervised development of assessment and service plans.
  • Develop comprehensive service plans and assessments.
  • Participated in the development and implementation of Individual EducationPlans (IEP), and Individual Service Plans (ISP).
  • Completed diagnostic intake assessments, reassessments, monitored treatment goals, individualized service plans, chart compliance and audits.
  • Review all Individual Service plans, attend court, and staffing at the Department of Protective and Family Services.
  • Work closely with clients and families and assess client and family needs in order to develop individualized service plans.
  • Develop service plans consistent with consumers needs including services to be delivered by Home Health Aide.
  • Directed counselors attentive approach for preparing Individual Service Plans, Quarterly Reports, and Discharge Services.
  • Completed intakes and assessments in order to develop individual treatment or service plans for clients.
  • Created and carried out Behavioral Treatment Plans and Individual service plans for each client.
  • Completed progress notes, assessments, intakes, and service plans accurately and efficiently.
  • Participated in case conferences and team meetings to review individual needs and service plans.
  • Conducted monthly home visits, developed individual service plans & recorded case notes.

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22. Sales Goals

average Demand
Here's how Sales Goals is used in Case Manager Supervisor jobs:
  • Utilized SPH transaction report.- Ensured strong team by effectively interviewing and evaluating qualified applicants.- Recognized for consistently meeting sales goals.
  • Delivered sales records/reports analyses to define and ensure achievement of aggressive personnel sales goals.
  • Assisted in training of services sales as well as acted as sales lead for computer department to ensure sales goals.
  • Provide excellent Customer Service/Support with products, services, as well as meeting and exceeding sales goals.
  • Oversee sales goals of approximately $30,000 per month and have consistently met or exceeded goals.
  • Establish sales goals and oversee performance against goals through analysis of actual results compared to forecast.
  • Maintain daily sales goals vs. payroll to ensure we meet our daily payroll goals.
  • Ensured sales goals were met daily, providing necessary training for associates as needed.
  • Managed Sales team, motivated staff to meet and exceed sales goals.
  • Shared responsibility with Branch Manager in attaining branch sales goals.
  • Fix Sales goals, developing new prospects and accounts.
  • Ensured all associates could speak to all sales goals.
  • Strive to achieve and exceed daily sales goals.
  • Set associate sales goals and monitored associate performances.
  • Achieved team sales goals on multiple occasions.
  • Exceeded sales goals for 4 consecutive quarters.
  • Monitor progress against store sales goals.
  • Execute, and exceed sales goals.
  • Help retail staff achieve sales goals.
  • Reached sales goals daily at 97% of goal.

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23. Disciplinary Actions

average Demand
Here's how Disciplinary Actions is used in Case Manager Supervisor jobs:
  • Evaluated work performance and administering promotion recommendations, disciplinary actions, and mentoring as needed.
  • Delivered disciplinary actions to correct behavioral problems that improved the employee's performance.
  • Administered conduct and performance-based recognition programs, as well as disciplinary actions.
  • Follow compliance agreement and implement disciplinary actions when required.
  • Maintain personnel files and conduct disciplinary actions when necessary.
  • Issue disciplinary actions when necessary.
  • Recommend or initiate disciplinary actions.
  • Administer disciplinary actions where warranted.
  • Documented disciplinary actions as needed.
  • Handled appraisal and disciplinary actions.
  • Handled all employee performance evaluation reward and disciplinary actions on an annual and as needed basis.
  • Implemented verbal and written disciplinary actions as determined by the policy and procedures of NTF.
  • Support Service Manager with evaluations, and disciplinary actions of all wait staff`.
  • Prepare ERH and MDS forms to allow for proper disciplinary actions and offender movements.
  • Implement employee's disciplinary actions when not in compliance with company's policies.
  • Control payroll, scheduling, hiring and disciplinary actions throughout the department.
  • Applied disciplinary actions in accordance with plant polices and procedures.
  • Identified the need for and carried out disciplinary actions.
  • Handled hiring and firing of employees as well as disciplinary actions .
  • Perform personnel-related activities, such as hiring workers, evaluating staff performance, or taking disciplinary actions when performance problems occur.

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24. Crisis Intervention

average Demand
Here's how Crisis Intervention is used in Case Manager Supervisor jobs:
  • Facilitated continuing education of foster parents, weekly support group, crisis intervention, individual therapy and education.
  • Supervised daily chores, enforced rules of conduct and monitored client self-administration of medication and crisis intervention.
  • Identified crisis situations and provided crisis intervention as needed to address difficult or dangerous client situations.
  • Worked with military personnel and family members in crisis and apply effective crisis intervention and solutions.
  • Engaged resistant clients in accessing treatment and facilitated their active participation in planning crisis intervention.
  • Facilitated youth group presentations and psycho-educational groups, performed crisis intervention and offered counseling services.
  • Assessed eligibility for services, developed service plans, provided crisis intervention and counseling.
  • Provided crisis intervention, education and safety planning to individuals and their families.
  • Provide and implement direct crisis intervention and resolution utilizing appropriate, effective techniques.
  • Provided crisis intervention and advocacy services at Bronx Family Court to clients/petitioners.
  • Provide emergency crisis intervention and evaluate appropriate placements in foster care.
  • Provide Crisis Intervention and Deescalate Potential Stressful or Emergency Situations.
  • Implemented and maintained various crisis intervention plans.
  • Monitor crisis intervention and ongoing utilization review.
  • Home safety assessments, emergency crisis intervention and immediate referrals for 911, PET team, LAPD, DCFS, APS.
  • Provide support and crisis intervention with families and children, participate in weekly home visits, intervene when attendance issues exist.
  • Provide weekly supervision with clinicians, audit charts, reviewed treatment plans, and assist with crisis intervention.
  • Trained in crisis intervention, First Aid, CPR and medication administration; provided crisis support.
  • Worked with families for reunification, provided referrals, crisis intervention, recreation and counseling.
  • Provide direct services to clients, especially those with complex problems or requiring crisis intervention.

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25. Community Resources

average Demand
Here's how Community Resources is used in Case Manager Supervisor jobs:
  • Assisted patients with filing for Social Security Disability and obtaining community resources.
  • Identified community resources for Foster Caregivers to assist with current child placements.
  • Provided feedback to families regarding improvements, activities and community resources.
  • Encouraged clients to participate in community resources.
  • Monitored client medications, treatment compliance while promoting advocacy, links community resources and agencies for the child and family.
  • Worked with parents on effective disciplinary strategies, budgeting, resume building, self-care, and connecting to community resources.
  • Assist in accessing community resources identified for case managers, consumer, family members, and / or providers.
  • Linked clients with community resources and assisted them to obtain housing, employment, childcare and job related skills.
  • Assessed elderly and disabled applicants for Long Term Care Services under Medicaid and referred them to community resources.
  • Referred client and family with mental health and developmental delay and /or behavioral diagnoses to community resources.
  • Collaborate and coordinate services with agency and non-agency providers, as well as referrals to community resources.
  • Provide access to community resources (Meals on Wheels, home care, and housekeeping services).
  • Checked injured guests for life threatening and non-life threatening and referred them to other community resources.
  • Manage, schedule, oversee agency call center for case management, education and other community resources
  • Oversee services coordinated between therapist, schools, psychiatrist, DFPS, and other community resources.
  • Linked families with community resources, taught self-sufficiency skills and advocated to other service providers.
  • Developed and maintained linkages with other service agencies, community resources, and state/city liaisons.
  • Advocated for client entitlements * Helped clients in obtaining various community resources, i.e.
  • Case management- assist clients in obtaining community resources to live the most independent life.
  • Manage up to 49 live-in guests and help them seek our community resources.

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26. Monthly Reports

average Demand
Here's how Monthly Reports is used in Case Manager Supervisor jobs:
  • Administered financial functions including assurance of accurate billing, completion of weekly/monthly reports of unit financial status and forecasting of objectives/goals.
  • Performed statistical and financial analysis of all monthly reports.
  • Completed weekly and monthly reports outlining operation of unit.
  • Provide weekly/monthly reports to senior managers on performance.
  • Prepared and analyzed monthly reports for management.
  • Manage the program of 240 clients, complete monthly reports, and provide monthly supervision to all staff.
  • Completed all monthly reports and billing, including change orders, were submitted and approved on time.
  • Maintained monthly reports by collecting data to improve performance of unit and to decrease room Turn-Over time.
  • Developed and submitted daily, weekly, and monthly reports to Senior Management and Customer as required.
  • Manage weekly and monthly reports to the Program Director by using statistical approaches to tracking services.
  • Prepare monthly reports, group notes, and supervisory notes in an accurate and timely manner.
  • Provided weekly supervision to a staff of five employees and generated monthly reports via URS.
  • Complete monthly reports and end of the year budget reports, implemented forms for program.
  • Completed monthly reports outlining work done with a client to meet established goals.
  • Manage four budgets for inventory and projects; provide management with monthly reports.
  • Evaluated a variety of weekly and monthly reports for administrative review.
  • Submitted monthly reports to director concerning growth of case management team.
  • Ensured that all monthly reports were submitted accurately and on time.
  • Handle all customer service issues, perform daily, monthly reports.
  • Oversee that case managers complete the weekly and monthly reports.

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27. Customer Relations

average Demand
Here's how Customer Relations is used in Case Manager Supervisor jobs:
  • Develop internal and external customer relationships, manage shop floor by prioritizing vehicles scheduled for preventive maintenance and repairs.
  • Trained and supervised numerous employees, delegating duties and responsibilities, ensuring excellent customer relationships and customer satisfaction.
  • Provide excellent customer relations and coordinate group play activity for canines.
  • Achieved customer relationships by answering questions and concerns.
  • Maintained positive customer relations and public image.
  • Handled all customer relations pertaining to new accounts, providing bids, and resolving issues with current customers.
  • Responded to written and telephone requests for services, estimates, customer and vendor questions and customer relations.
  • Increased overall profit and service at each store by emphasizing customer relations and attention to detail.
  • Establish and enhance customer relations through direct contact with customer base.
  • Handled Customer Relations for multiple services departments within Best Buy.
  • Performed sales duties, customer relations, and order entries.
  • Handled all customer relations issues and helped with locating items.
  • Respond and monitor the daily exchanges of customer relations.
  • Initiated proactive Customer Relations with Stake Holders.
  • Assisted with customer relations and guest services.
  • Managed and grew commercialcustomer relationships/sales.
  • Maintained customer relations and organized employee schedules to help meet customer productions goals and an uptime percentage of 95.5%.
  • Manage the customer relations function ensuring that high service level goals were achieved Multi-facilities liaison to respective medical clients.
  • Have experience with direct customer relations.Painter / Finishes All aspects of restoration including all materials.

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28. Medical Records

average Demand
Here's how Medical Records is used in Case Manager Supervisor jobs:
  • Worked with attorney and non-attorney representatives in several states to provide needed case development and medical records for Social Security hearings.
  • Conducted monthly audits of medical records and reported discrepancies to the Treatment Coordinator/Program Director, to ensure effective quality assurance.
  • Provided long-term disability planning assessments and medical-legal review of medical records, assisted with writing life care plans.
  • Provided Quality Assurance of documentation and medical records of staff and monitoring of contracted services.
  • Used electronic methods of obtaining and submitting medical records to Social Security judges and attorneys.
  • Managed 1000+ medical records/charts to ensure completeness and available for deployment.
  • Gather medical records and necessary paperwork for hearings.
  • Instructed and maintained digital conversion of medical records.
  • Maintain confidential Patient Electronic Medical Records.
  • Maintain schedules for all 48 physicians and adjust scheduling and templates for electronic medical records for all providers.
  • Processed, developed and recorded over 1000 medical records, ensuring proper documentation and 100% accountability.
  • Collaborate with other departments (HR, Compliance, Medical Records, Finance, etc.)
  • Supervised and trained staff members to maintain and verify the Medical records of 1,600 sailors.
  • Perform quality checks to ensure the integrity, completeness and accuracy of medical records.
  • Acted as liaison with software developer to customize a medical records program.
  • Managed medical records and vaccine schedule for farm animals.
  • Reviewed and audited medical records and care plans.
  • Requested and followed up on medical records.
  • Organized paperwork, and medical records.
  • Work independently without supervision, multitasking and maintaining current workflow of medical records on a daily basis.

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29. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Case Manager Supervisor jobs:
  • Develop and maintain computerized tracking system to ensure compliance with internal policies and applicable state and federal regulations.
  • Completed quarterly Performance Based Measurements to ensure compliance with federal funding and city contracts.
  • Maintain customer s records and ensure compliance with interdepartmental regulations.
  • Audited removed avionics components to ensure compliance with maintenance manuals.
  • Measured stamped parts dimensions to ensure compliance with specifications.
  • Review state and federal background checks to ensure compliance with regulations for certification under Home and Community Based Waiver Services.
  • Train and mentor new crew technicians and crew supervisors to ensure compliance with all safety and regulatory guidance.
  • Perform daily audits of safety, production, and quality to ensure compliance with company standards and requirements.
  • Facilitate and monitor the case review process and ensure compliance with policies and procedures as outlined.
  • Assisted with creating policies to ensure compliance with OMH, billing and Corporate Compliance guidelines.
  • Conducted case reviews and weekly contact reviews to ensure compliance with program policies and procedures.
  • Monitor adherence to rules, regulations and procedures to ensure compliance with company policies.
  • Evaluated the quality and effectiveness of service to ensure compliance with nutritional needs.
  • Review case files weekly to ensure compliance with State guidelines.
  • Worked with external and internal auditors to ensure compliance.
  • Maintained resident files to ensure compliance with policies.
  • Conducted 600+ case file audits to ensure compliance.
  • Managed cases from referral to discharge to ensure compliance
  • Completed monthly and quarterly reports to ensure compliance with funding requirements, monitored budget and implemented cost effectiveness.
  • Monitored assigned cases to ensure compliance with requirements of third party payors.

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30. POS

low Demand
Here's how POS is used in Case Manager Supervisor jobs:
  • Provided positive reinforcement and constant encouragement
  • Promote and support an environment that is focused on consistently delivering exceptional, positive, in-store customer service.
  • Advised command on the process of safe guarding classified material, declassification, downgrading /disposal of security information.
  • Case managed thirty-eight individuals under HUD guidelines that possessed developmental, cognitive, mental and physical disabilities.
  • Reviewed and processed incoming and outgoing correspondence; established and monitored suspense dates; composed non-technical correspondence.
  • Advanced to increasingly responsible positions, culminating in management role with oversight for a full-service center.
  • Supervised and developed a team of product marketing specialists including promotions to senior product manager positions.
  • Demonstrated experience communicating with internal and external customers in a dynamic environment with positive results.
  • Collaborated with hospital discharge planners to ensure that uninsured patients received post-hospital care.
  • Maintain positive attitude, demonstrating a welcoming demeanor to guests entering the establishment.
  • Frequent team meetings and weekly clinical supervision provided with possible supervision towards NH
  • Collaborated with interdisciplinary professionals to give the best possible patient care.
  • Advanced to increasingly responsible positions, culminating in store supervisor role.
  • Established and maintained positive therapeutic alliance with individual clients and families.
  • Develop highly accurate rough order of magnitude and proposal estimates.
  • Redesigned Job Descriptions and Evaluations for positions under my responsibility.
  • Established and maintained positive working relationships with co-tenants and management.
  • Develop and maintain positive working relationships with community based programs.
  • Build positive rapport and open communication with external agencies.
  • Develop new customer relationships and compose Service Level Agreements.

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31. Daily Activities

low Demand
Here's how Daily Activities is used in Case Manager Supervisor jobs:
  • Coordinated daily activities of correspondence processors, maintain a courteous and professional attitude with employees and coworkers.
  • Conducted regular assessments and adhered to documentation processes and procedures Coordinated and monitored daily activities
  • Supervised employees which included, delegated duties and organizing daily activities.
  • Coordinated daily activities of case managers and assigned caseloads.
  • Coordinated case management daily activities.
  • Set out a daily plan for aides to follow for daily activities of juveniles based on their level and privileges attained.
  • Work with Clinic Manager to oversee daily activities of the clerical staff to optimize productivity and census manages with appropriate.
  • Assisted clients with daily activities, creating personal goals, modifying rehabilitation plans and creating sustainable networks of support.
  • Coordinate and manage the daily activities of the Patient Accounts, Follow-up and Collections for government and non-government payers.
  • Monitored and assist the daily activities of each resident family, residing in a scattered site or congregate shelter.
  • Direct personal assistance with daily activities such as grooming, eating, bathing, dressing, personal hygiene.
  • Program requirements and daily activities were to be managed and coordinated by myself and the other Supervisors.
  • Keep records of daily activities, prepared daily reports according to the Manual of Uniform Record Keeping.
  • Oversee the daily activities of the direct service case managers of more than 20 foster homes.
  • Manage and direct the daily activities of approximately 20 inbound call center agents and telephone operators.
  • Directed daily activities of driver sales force, worked with customers to assure satisfaction.
  • Managed daily activities & staffing needs to ensure company goals were achieved.
  • Planned, directed and coordinated the daily activities of a department/group/team.
  • Manage daily activities for children from the ages of K-12.
  • Supervised and directed the daily activities of Interns and volunteers.

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32. Patient Care

low Demand
Here's how Patient Care is used in Case Manager Supervisor jobs:
  • Provided monthly updates and case conferencing with therapist to support inter-disciplinary communication for individual patient care and discharge planning.
  • Lead Technologist responsible for communication with all areas of polyclinic to insure quality patient care.
  • Assured continuity of quality patient care delivered with appropriate documentation.
  • Developed patient care plans, including assessments, evaluations, nursing diagnoses and discharge planning.
  • Mastered medical skills, such as performing blood glucose tests, and patient care.
  • Perform and delegate patient care activities in the home and nursing home facilities.
  • Managed home bound patient care from admission to discharge from home health.
  • Analyzed patient data and made recommendations to physicians for patient care.
  • Evaluated patient care needs and communicate patient needs to case manager.
  • Provided admits, case management, wound care and patient care.
  • Direct staff for proper patient care and movement of medical equipment.
  • Case conference with physician as needed throughout patient care.
  • Rotate on-call management for after hours patient care.
  • Assist the elderly, convalescents, or persons with disabilities with daily living activities and meal preparations for in-patient care facility.
  • Maintain records of patient care, condition, progress, or problems to report to supervisor or case manager.
  • Case (care0 management - patient assessment, care plan development and patient care plan budget control.
  • Trained all new staff and interns on patient care, chronic illnesses, and multi-disciplinary treatment.

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33. Inventory Management

low Demand
Here's how Inventory Management is used in Case Manager Supervisor jobs:
  • Managed day-to-day responsibilities, including cash transactions, inventory management, and customer service.
  • Stock control, material expedited, inventory management, technical research and general administration.
  • Supervised personnel and analyzed their working relationship with supply and inventory management tools.
  • Integrated inventory management and shop operations management through software upgrades.
  • Ordered equipment for projects and inventory management control.
  • Executed inventory management of company goods and supplies.
  • Developed elaborate Excel-based worksheets for inventory management.
  • Maintain inventory management by purchasing and labeling food using dates to monitor on hand as well as removal of expired inventory.
  • Inventory management: In charge of keep inventory accurate and provide information about supplies needed for the production.
  • Supervised employees engaged in sales, customer service, inventory management, and reconciling cash receipts.
  • INVENTORY MANAGEMENT: Administered storeroom managing systems, entering physical counts through supply management systems.
  • Experience in warehouse, shipping receiving, inventory management, cycle counts, and auditing.
  • Included: all bookkeeping, inventory management, scheduling and customer service.
  • Led a team of 15 members supporting inventory management activities.
  • Inventory management of dairy and frozen back rooms.
  • Inventory management with quarterly store counts.
  • Inventory management, cycle count.
  • Inventory Management, leading stocktake and understanding the causes and preventative told needed to prevent loss (shrink).

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34. People

low Demand
Here's how People is used in Case Manager Supervisor jobs:
  • Investigated and resolved complaints regarding employment and disability issues, retention and vocational training services for people with disabilities.
  • Call center/telemarketing helped people refinance there mortgages, great persuasion skills, good communicator
  • Coordinated community services and supports for people with developmental disabilities.
  • Supervised and assisted the team of as many as 10 people in the loading, moving and unloading of the houses.
  • Hired, Train, develop, mentor and supervise 100+ operations associates including cashiers, sales associates and people greeters.
  • Supervised a crew consisting of up to 12 people in a fast-paced environment, in the food and beverage industry.
  • Keep in touch with all the people who might need information about the new contracts and the new processes.
  • Turned peoples values, beliefs, and goals into a motivation to get to job done more efficiently.
  • Learned how to bring people together as a team to work efficiently, as well as organization skills.
  • Processed Collections and Delinquency Participants HOPWA (HOUSING OPPORTUNITIES WITH PEOPLE AIDS) Rules and Regulations and Processing.
  • Managed, trained, and oversaw a team of highly enthused employees, ranging between 7-15 people.
  • Co-managed a team of 90 people to work doing janitorial services for the university of South Carolina athletics
  • Supervised up to 45 people in the daily cleaning of a 31 floor high rise building.
  • Worked regularly with a variety of people, educating and preparing them for tasks and expectations.
  • Led a team of 15-20 people to exceed performance agreement expectations while maintaining company metrics.
  • Manage people and equipment resources to ensure an efficient and timely delivery and shipping system.
  • People to people skill you have to be a people person to work in retail.
  • Supervised 6 people, manage store inventory, responsible in ordering products, oversees payroll.
  • Worked as a Manager for GreyDog Service Solutions and supervised at least 10 people consistently.
  • Get along extremely well with others, enjoy meeting new people, comfortable approaching anyone.

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35. Food Preparation

low Demand
Here's how Food Preparation is used in Case Manager Supervisor jobs:
  • Shift preparation responsibilities include fulfilling staffing requirements, oversight of food preparation, presentation and maintenance of sanitation standards.
  • Assisted owner with management and supervision of employees including food preparation.
  • Assist with food preparation and cleaning to contribute to restaurant operations
  • Prepared Foods Department Supervisor: Customer service, profit margin calculation, team member delegation, food preparation and sale.
  • Teach and assist in activities of ADL skills, including food preparation and service, household maintenance and laundry.
  • Maintained cleanliness of products in stock room, Walk in freezer, food preparation areas and dining area.
  • Monitored food preparation methods and presentation of food to ensure that food was prepared properly.
  • Monitor food preparation area to ensure consistent sanitation, food quality, and presentation.
  • Lead a team of 14 in sales, food preparation accounting and customer service.
  • Cross-trained all employees to KFC superior standards in food preparation and excellent customer service.
  • Cash handling and running the kitchen staff assisting with equipment and food preparation.
  • Trained a staff of 30 in food preparation and serving.
  • Run day to day food preparation at times.
  • Monitor food preparation and method.
  • Prepared food and food preparation.
  • Cleaned food preparation areas, cooking surfaces, and utensils..
  • Cleaned food preparation equipments including pots, utensils, dishes and many others..

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36. Powerpoint

low Demand
Here's how Powerpoint is used in Case Manager Supervisor jobs:
  • Created video-enhanced PowerPoint presentations to inspire new product ideas from Design teams.
  • Used MS Word, Excel, PowerPoint and Outlook to report progress, show readiness and draft correspondence to supervisors.
  • Demonstrate through Word, Excel, and PowerPoint company objectives and the different ways to accomplish them.
  • Utilized Microsoft Word, Excel and PowerPoint to write reports, create schedules and to teach classes.
  • Provided PowerPoint in-services to the school systems on services offered at Hinds Behavioral Health Services.
  • Lead client specific projects, create and update excel spreadsheets and PowerPoint presentations.
  • Have some experience with Microsoft Office, Excel, Word, PowerPoint.
  • Add using applications such as Microsoft PowerPoint, Excel, and Word.
  • Experienced in Office, QuickBooks, and PowerPoint.
  • Operated various computer software programs to include Word, Excel and PowerPoint in order to type briefings and reports.
  • Coordinated volunteering, community service, and fundraiser Events COMPUTER SKILLS: MS Word, Excel, and PowerPoint.
  • Used Microsoft Office,Word, Excel,Powerpoint and Applications created for employee time records, documents.

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37. Retail Store

low Demand
Here's how Retail Store is used in Case Manager Supervisor jobs:
  • Supervised 3 employees and Operations Manager for 3 retail stores responsible for employee hiring, training, scheduling, and payroll.
  • Retail Store Manager creating store policies and marketing programs that increased sales and grow the existing customer base.
  • Performed a variety of receptionist, clerical, and record keeping duties in support of retail store.
  • Supervised and managed a crew for high-volume retail store, facilitating sales revenues and profits.
  • Ordered product for the restaurant as well as the retail store.
  • Managed three animal feed and supply retail stores.
  • Supervised 5 departments in the retail store.
  • work to ensure each customer leaves the retail store satisfied and ready to return.
  • Managed the retail store, supervisor of volunteers, priced, collected, deposited monies, fundraising.

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38. Crew Members

low Demand
Here's how Crew Members is used in Case Manager Supervisor jobs:
  • Provide training in operation of equipment and communicate daily with customers and janitorial crew members.
  • Supervised 15 crew members during day-to-day business operations.
  • Monitored and trained crew at individual properties so crew members maintain a high level of service for our clients.
  • Manage entire store Train new and experienced crew members in new skill areas Handle customer and employee situations
  • Managed foremen and crew members for a small oilfield pipeline and service company.
  • Assumed and maintained the supervision of all crew members on every job site.
  • Crew members report to me for daily recipes and duties.
  • Assign crew members crucial tasks to be completed per shift.
  • Coach and support new and existing crew members.
  • Coordinated and managed schedules for crew members.
  • Manage overnight crew members with job duties.
  • Supervised over 30 crew members.
  • Trained and managed 14 crew members and achieved significant improvements in their productivity.
  • supervised other crew members during my assigned shifts.
  • Managed the crew members durning the sale for a easy going fast steady pace.
  • assign daily task , Assist crew members with their task, make sure everybody's job is done and done properly.
  • Managed about 7 crew members on my shift, did inventory, drops , unload truck, take orders,did hiring

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39. Conflict Resolution

low Demand
Here's how Conflict Resolution is used in Case Manager Supervisor jobs:
  • Reduced turnover by gaining trust and respect from employees by providing opportunities for immediate conflict resolution and establishing open communication.
  • Presented at community meetings and led workshops on conflict resolution, interview preparation and college readiness.
  • Investigated all equal opportunity claims and trained personnel in conflict resolution.
  • Encouraged ideas for continuous improvement of methods for problem-conflict resolution.
  • Provided psycho-education on substance abuse, sexual abuse, neglect, self control, conflict resolution and anger management.
  • Assisted high risk youths with conflict resolution in maneuvering through inner city urban existence.
  • Provided conflict resolution between patron and owner resulting in amicable terms with minimal loss.
  • Improved communication and conflict resolution on the team by maintaining an open-door policy.
  • Train new employees in customer service skills, money transactions and conflict resolution.
  • Mediated conflict resolution staff to staff, resident to staff, etc.
  • Assisted in conflict resolution and crisis management regarding client care.
  • Conflict Resolution: Resolved multiple conflicts during international operations resulting in overall operational success.
  • Practice conflict resolution and de-escalation methods learned in training.
  • Facilitate problem solving and conflict resolution for a variety of team member issues and escalate for additional support as needed.
  • Performed conflict resolution, crisis intervention, and utilized empathic listening skills to clients to ensure successful treatment outcomes.
  • Assist in conflict resolution and crisis intervention between families, foster parents and relative caregivers, guardian ad litem.

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40. Company Standards

low Demand
Here's how Company Standards is used in Case Manager Supervisor jobs:
  • Implemented and maintained policy and procedures as directed by company standards.
  • Demonstrated independent judgment in choosing qualified applicants and completing the hiring process through interviewing and training employees to meet company standards.
  • Manage a team of 10+ agents, making sure that goals and quality meet company standards.
  • Work well under pressure through efficient time management and maintained company standards for operational flow.
  • Maintain and improve company standards and prepare staff for job transition and succession.
  • Traveled between sites to ensure crews were complying with Company standards.
  • Ensured maintenance of store up to health code and company standards.
  • Process inventory and maintain backroom up to company standards.
  • Ensured all work performance was done to company standards.
  • Make sure that company standards are being kept.

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41. Staff Training

low Demand
Here's how Staff Training is used in Case Manager Supervisor jobs:
  • Supervised staff training to appraise staff of new developments and current operational procedures.
  • Staff Training and support including chemical training
  • Developed and facilitated staff training program.
  • Provided formal and informal staff training based on changes in policies, procedures, regulations, and legislation.
  • Provided staff training (individual, group), educational materials, constructive guidance and support.
  • Conducted staff training for all case managers and developed resource training guide for company use.
  • Assist administration in writing policy and procedure as well as staff training.
  • Supervised staff training and fidelity to the Child and Family Team model.
  • Provided/arranged for staff training for professional growth and better work performance.
  • Directed and coordinated center events, team meetings and staff training.
  • Identified training needs; developed and participated in staff training.
  • Develop and implement individual staff training plans to include incentives.
  • Conduct staff training to include shift cleaning and customer service
  • Conducted interviews, employee reviews, and staff training.
  • Increased employments by developing staff training and incentive plans.
  • Case management staff training, initially and ongoing.
  • Guided case managers and delivered staff training.
  • Staff training, oversight and team building
  • Perform ongoing chart audits and review, staff trainings, evaluations, complaint investigations.
  • Conducted interview, in-service staff trainings and workshops for new staff.

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42. Weekly Basis

low Demand
Here's how Weekly Basis is used in Case Manager Supervisor jobs:
  • Create planning for the shipment and receiving of over 1000+ units of apparel, accessories and footwear on a weekly basis.
  • Requested and secured periodic reports tracking progress and reviewed therapy session notes submitted by staff on a weekly basis.
  • Reviewed all Case Management staff billing on a weekly basis to ensure compliance with State of Oklahoma regulations.
  • Maintained personal files and reported to the Director and CEO on weekly basis and maintained daily office operations.
  • Conduct bar inventory on a weekly basis and responsible for creating cleaning charts and schedules for bartenders.
  • Track and monitor clients on waiting list for various housing placements on a weekly basis.
  • Enter all progress notes on a weekly basis and conduct all Unit inspection on site.
  • Administered individual and group counseling sessions to residents on a weekly basis and as needed.
  • Maintained inventory of supplies on a daily basis and ordered supplies on a weekly basis.
  • Reported status of compliance with metrics on a weekly basis to the Quality Assurance Team.
  • Ensured adequate number of drivers were on hand per scheduling on a weekly basis.
  • Provided a minimum of 1 supervision on a weekly basis to all staff.
  • Meet and collaborate with Team Leaders on weekly basis.
  • Schedule work to be performed on a weekly basis.
  • Managed schedules, and payroll on a weekly basis.
  • Presented program status to management on a weekly basis.
  • Created customized budgeting report for store on weekly basis.
  • Calculated and verified payroll on a biweekly basis.
  • Projected company cash flow on a weekly basis.
  • Attended safety meetings on a weekly basis.

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43. Direct Supervision

low Demand
Here's how Direct Supervision is used in Case Manager Supervisor jobs:
  • Provided ongoing direct supervision on difficult and media cases, ensuring the development of comprehensive individualized program plans.
  • Provided ongoing and direct supervision for 6 -12 case managers through support, staff development, training and performance appraisal.
  • Provided direct supervision of personnel to include hiring, training, promotion and discipline of research personnel.
  • Provided direct supervision to child welfare case managers who served families under court ordered protective services.
  • Provided direct supervision to a team of six case managers and one clerical support individual.
  • Direct supervision of staff case managers with caseloads of 16 to 20 consumers each.
  • Direct supervision of case management, which may include employee evaluations and disciplinary actions.
  • Provided direct supervision to 60 team members and managed a safe work place.
  • Maintain clinical supervision notes for each case manager under my direct supervision.
  • Provided direct supervision to Case Managers and other personnel in support areas.
  • Worked under the direct supervision of the Director of Residential Services.
  • Direct supervision of aides and LPNs for in-home plans of care.
  • Provided direct supervision of a six (6) employee staff.
  • Direct supervision of 40+ youth within the Department of Juvenile Justice.
  • Provide direct supervision of foster care case managers.
  • Provided direct supervision for Admit Nurses, R.N.
  • Provided direct supervision to treatment team staff.
  • Provide direct supervision to case managers.
  • Provided direct supervision to six case managers while monitoring and managing the overall department as well as provided training to staff.
  • Provide direct supervision of the nurse case managers, physician advisors and administrative staff.

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44. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Case Manager Supervisor jobs:
  • Maintained day-to-day operations; ensured the proper processing of life insurance applications and provided illustrations.
  • Coordinated line-haul and evaluated day-to-day operations of FedEx freight in regional and nationwide delivery.
  • Managed day-to-day operations, employee scheduling and inventory of a retail establishment.
  • Co-managed the start-up and day-to-day operations of a small Cleaning/Decorating Business.
  • Supervised the day-to-day operations of a busy laundromat/dry cleaning store.
  • Collaborated with upper level managers on revitalizing day-to-day operations.
  • Supervised the day-to-day operations of trucking personnel and equipment.
  • Collected and analyzed information on the day-to-day operations of one of the largest ports of entry to support policy decisions.
  • Managed day-to-day operations, including logistics, inventory, scheduling, and training support.
  • Supervised and ran the day-to-day operations of the grocery store.
  • Manage the overall day-to-day operations of the retail establishment.
  • Oversee day-to-day operations and activities of counter sales.
  • Managed the financial aspects of day-to-day operations Accepted delivered packages and cross-checked inventory Performed a wide variety of skilled maintenance activities
  • EXPERIENCE: Commonwealth Care Alliance Supportive Care Manager Supervisor 7/2015- Present Supervise the day-to-day operations of the case management function.

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45. Quality Standards

low Demand
Here's how Quality Standards is used in Case Manager Supervisor jobs:
  • Maintained compliance with Department of Transportation regulations and ensured that productivity and quality standards were met.
  • Utilized timely decision making skills to facilitate continuous improvements to meet production and quality standards.
  • Maintained all quality standards and maintained safe working environment.
  • Excelled and maintained monthly productivity and quality standards.
  • Formulated customer service skills of staff/employees to ensure adherence to quality standards, deadlines, and correcting errors or problems.
  • Maintained production and quality standards according to company and ISO policies for engine assembly, testing, and boxing.
  • Observe and evaluate workers and work procedures to ensure quality standards and service, also complete disciplinary write-ups.
  • Managed high work loads while maintaining effective customer service, and excelling at production and quality standards.
  • Created new phone quality definitions and score cards as well as off phone productivity and quality standards.
  • Implement AAA and Forbes quality standards by directing and supervising a team of thirty.
  • Capture and track performance data to meet all time and quality standards.
  • Maintained quality standards, productivity, and budgets for seven cost centers.
  • Experienced foreman on the quality standards throughout the construction process.
  • Decrease Water and Chemical Usage while maintaining high Quality Standards.
  • Improved production rates, yields and quality standards.
  • Established productivity, scheduling and quality standards.
  • Ensured that jobs were performed according to the highest quality standards Aided customers in choosing the right cleaning products for their needs

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46. Regular Basis

low Demand
Here's how Regular Basis is used in Case Manager Supervisor jobs:
  • Prepared and submitted sales and business analysis reports to management on a regular basis.
  • Visited key customers on a regular basis to find their needs and show that management takes interest in their needs.
  • Work with consultants on a regular basis to ensure clients maintain realistic and consistent goals.
  • Created team-building activities on a regular basis to promote and continue a healthy team attitude.
  • Conducted new hire interviews; provided training and ongoing feedback on a regular basis.
  • Communicated on a regular basis with the team and the area team leader.
  • Maintain regular personal contact with clients and provide counseling on a regular basis.
  • Communicate Case Manager's compliance with these expectations on a regular basis.
  • Opened/Closed store and shut down all systems on a regular basis.
  • Evaluated staff performances of over 50 employees on a regular basis.
  • Input data on a regular basis into databases and spreadsheets.
  • Attended DHS and other agency meetings on a regular basis.
  • Planned and conducted staff meetings on a regular basis.
  • Conducted monthly reviews for team members on regular basis.
  • Review employee and client charts on regular basis.
  • Provide freight updates to Manager on regular basis.
  • Motivate and develop employees, ensure team members receive the necessary training, communicate objectives and results on a regular basis.
  • Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
  • Interact with a diverse clientele on a regular basis -Responsible for achieving desired production and goals
  • Reviewed progress notes and client's monitoring forms on a regular basis; .

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47. CPR

low Demand
Here's how CPR is used in Case Manager Supervisor jobs:
  • Obtained CPR certification Food Manager Safety Certification Skills Used Management Team Leader Responsible and Reliable Employee
  • Trained, granted, and maintained lifeguards in CPR, Lifeguard, and First-Aid certifications.
  • Certified in Medication Administration, SKIP, CPR/AED, First Aid, G-Tube/J-Tube.
  • Served as First Aid and CPR first response for accidents and injuries.
  • Maintained all confidential personal files, licensing and CPR compliance records.
  • Instructed CPR refresher training for medical personnel.
  • Trained in: SEM, CPR, Fire Safety, ADT, and more
  • Maintained certifications in CPR, ACLS, PALS and TNCC.
  • Managed aquatics, coached Pee-wee sports, taught swimming lessons, LGI, First Aid, CPR certified Accomplishments
  • Registered Nurse Certified in CPR/First Aid Certified in K.C.I.

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48. Direct Reports

low Demand
Here's how Direct Reports is used in Case Manager Supervisor jobs:
  • Utilize effective communication and company tools in providing timely feedback/coaching of direct reports.
  • Communicate all process and client changes to direct reports within specific timeliness promote the use of all center communication tools.
  • Direct and indirect reports in 16 USCG units with a total of 21 employees.
  • Supervised 4 departments consisting of 44 staff individuals including 4 direct reports.
  • Managed 10 direct reports and $250,000 budget within assigned three-county region.
  • Supervised data standardization department with a team of nine direct reports.
  • Manage 18 direct reports time, and personnel functions.
  • Direct supervisor of 2 departments and 30 direct reports.
  • Managed payroll for 25 direct reports.
  • Maintained target number of scheduled work hours for department in accordance to company guidelines.Direct Reports - 14
  • Conducted one to one meetings with direct reports on a regular basis to solicit feedback and aid in development.

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49. Social Workers

low Demand
Here's how Social Workers is used in Case Manager Supervisor jobs:
  • Work on a cohesive interdisciplinary team including social workers, employment counselors, and mental health professionals
  • Supervised social workers and provided case management services for assigned children and families.
  • Trained all new Social Workers/Homemaker Supervisors.
  • Worked directly with parents, children, probation officers, Social workers and officers to develop the best possible plan.
  • Participated in weekly problem solving sessions between residents and their schools, social workers and foster parents or parents.
  • Monitored resident progress and developed quarterly reports for county social workers, doctors, psychologists and for court review.
  • Supervised 4 to 5 social workers, made sure all work was completed in a timely and professional manner.
  • Attended meetings with social workers, school guidance counselors, referral agencies and various other community resource providers.
  • Collaborated with the special education teacher, parents and social Workers who may have difficulties communicating with students.
  • Developed and created a tool guide for case managers and social workers to use as references and resources.
  • Managed 20-30 foster care cases; and managed 3-5 social workers; completed staff evaluations and assessments.
  • Organized and supervised credential certification on Psychiatrists, Psychologists and Social Workers in the Health Network.
  • Supervised staff of 14 including social workers, chaplains, registered nurses, and medical assistants.
  • Managed a team of 13 including nursing aides, chaplains, social workers and QI coordinator.
  • Hired, trained and supervised social workers, case managers and clerical staff.
  • Worked with psychiatrist, social workers, therapist, and school administration.
  • Supervised Registered Nurses, MSW Social Workers, support and administrative staff.
  • Supervised nine Social Workers and oversaw the activities of 100 paraprofessionals.
  • Case Managers, Social Workers and Case Management Assistant.
  • Maintained close relationships with state case manager and social workers, SWCAA, SCAA, CCCI, DDS, DSS.

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20 Most Common Skill for a Case Manager Supervisor

Customer Service30.3%
Safety Procedures16.4%
Personal Care11.1%
Staff Members5.6%
Daily Operations3.3%
Inventory Control2.8%
Mental Health Services2.7%
Data Entry2.5%

Typical Skill-Sets Required For A Case Manager Supervisor

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
23.3%
23.3%
2
2
Safety Procedures
Safety Procedures
12.5%
12.5%
3
3
Personal Care
Personal Care
8.5%
8.5%
4
4
Staff Members
Staff Members
4.3%
4.3%
5
5
Daily Operations
Daily Operations
2.5%
2.5%
6
6
Inventory Control
Inventory Control
2.1%
2.1%
7
7
Mental Health Services
Mental Health Services
2.1%
2.1%
8
8
Data Entry
Data Entry
1.9%
1.9%
9
9
Customer Complaints
Customer Complaints
1.9%
1.9%
10
10
Company Policies
Company Policies
1.9%
1.9%
11
11
Performance Reviews
Performance Reviews
1.9%
1.9%
12
12
Human Resources
Human Resources
1.8%
1.8%
13
13
Bank Deposits
Bank Deposits
1.8%
1.8%
14
14
Sales Floor
Sales Floor
1.8%
1.8%
15
15
Treatment Plans
Treatment Plans
1.5%
1.5%
16
16
Phone Calls
Phone Calls
1.4%
1.4%
17
17
Medicaid
Medicaid
1.4%
1.4%
18
18
Osha
Osha
1.3%
1.3%
19
19
Substance Abuse
Substance Abuse
1.3%
1.3%
20
20
Corrective Action
Corrective Action
1.3%
1.3%
21
21
Service Plans
Service Plans
1.2%
1.2%
22
22
Sales Goals
Sales Goals
1.2%
1.2%
23
23
Disciplinary Actions
Disciplinary Actions
1.2%
1.2%
24
24
Crisis Intervention
Crisis Intervention
1.1%
1.1%
25
25
Community Resources
Community Resources
1%
1%
26
26
Monthly Reports
Monthly Reports
1%
1%
27
27
Customer Relations
Customer Relations
1%
1%
28
28
Medical Records
Medical Records
1%
1%
29
29
Ensure Compliance
Ensure Compliance
1%
1%
30
30
POS
POS
1%
1%
31
31
Daily Activities
Daily Activities
0.9%
0.9%
32
32
Patient Care
Patient Care
0.9%
0.9%
33
33
Inventory Management
Inventory Management
0.8%
0.8%
34
34
People
People
0.8%
0.8%
35
35
Food Preparation
Food Preparation
0.8%
0.8%
36
36
Powerpoint
Powerpoint
0.7%
0.7%
37
37
Retail Store
Retail Store
0.7%
0.7%
38
38
Crew Members
Crew Members
0.7%
0.7%
39
39
Conflict Resolution
Conflict Resolution
0.7%
0.7%
40
40
Company Standards
Company Standards
0.7%
0.7%
41
41
Staff Training
Staff Training
0.6%
0.6%
42
42
Weekly Basis
Weekly Basis
0.6%
0.6%
43
43
Direct Supervision
Direct Supervision
0.6%
0.6%
44
44
Day-To-Day Operations
Day-To-Day Operations
0.6%
0.6%
45
45
Quality Standards
Quality Standards
0.5%
0.5%
46
46
Regular Basis
Regular Basis
0.5%
0.5%
47
47
CPR
CPR
0.5%
0.5%
48
48
Direct Reports
Direct Reports
0.5%
0.5%
49
49
Social Workers
Social Workers
0.5%
0.5%

81,099 Case Manager Supervisor Jobs

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