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Case Manager
Us Tech Solutions 4.4
Remote case planner job
Contract Duration: 03 Months
Location: Miami-Dade County (Hialeah: 33010, 33012, 33013, 33014, 33015, 33016, 33018, 33142, 33147).
We are seeking a Bilingual Case Management Coordinator (Spanish/English) to support Medicaid Long Term Care/Comprehensive Program members in Miami-Dade County, FL. This is a work-from-home position that requires significant field travel (50-75%) for face-to-face member visits in homes, Assisted Living Facilities, and Skilled Nursing Facilities.
The Case Management Coordinator is responsible for assessing, planning, implementing, and coordinating care management activities for members with supportive and medically complex needs. The role focuses on improving short- and long-term health outcomes through care coordination, education, and integration of community resources.
Key Job Duties
Coordinate case management activities for Medicaid Long Term Care/Comprehensive Program members
Conduct telephonic and face-to-face comprehensive member assessments
Develop, implement, and monitor individualized care plans
Coordinate care with Primary Care Providers, skilled providers, and interdisciplinary teams
Facilitate services including prior authorizations, condition management support, medication reviews, and community resources
Conduct multidisciplinary reviews to achieve optimal healthcare outcomes
Utilize motivational interviewing and influencing skills to promote member engagement and behavior change
Educate and empower members to make informed healthcare and lifestyle decisions
Experience & Qualifications
Required Qualifications
Bilingual (Spanish/English) - fluent in speaking, reading, and writing
1+ year of experience in behavioral health, long-term care, or case management
Preferred Qualifications
Managed care experience
Case management and discharge planning experience
Long-term care experience
Education
Bachelor's degree required, preferably in Social Work or a related field
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruter Details:
Name: Umar Farooq
Email: **********************************
Internal Id #26-00632
$37k-48k yearly est. 15h ago
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Case Manager III- Street Medicine
Lifelong Medical Care 4.0
Remote case planner job
The Case Manager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and coordinates service referrals and delivery. The case manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM III provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters. In addition they provide comprehensive housing navigation support to clients.
This is a grant funded, full time, benefit eligible opportunity, at our Oakland locationS (Medical Respite & Street Medicine)
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $29.20 - $33.85/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service
Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review
Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients' values and expressed goals of care
Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information
Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements
Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care
Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases)
Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance), and affordable/subsidized housing
Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports
Maintain knowledge of patients' medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc.
Participate in team meetings to coordinate care, support patient goals, and reducing barriers to accessing services
Provide case management services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness)
Provide general housing case management services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System
Assess patients to identify cognitive and/or behavioral health needs and provide brief interventions and short-term support using standardized tools and effective approaches for patient care
Co-facilitate patient groups
Provide intensive case management to a caseload size in accordance with site or program standards focusing on a subset of the highest acuity patients
Provide specialized housing navigation services to patients who are matched to a housing resource through Coordinated Entry System
Lead crisis intervention response, de-escalation procedures, notification of the local mental health department and/or crisis response team, and follow-up care
Provide and document billable services to eligible populations that result in revenue generation for LifeLong
Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves.
Keep current on community resources and social service supports to effectively serve the target population
Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy
Specific activities may vary depending on the requirements of the program and funder.
Promote diversity, equity, inclusion, and belonging in support of patients and staff
Represent LifeLong positively in the community and advocate on behalf of underserved populations
Qualifications
Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner
Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
Excellent interpersonal, verbal, and written skills
Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner
Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy
Works well in a team-oriented environment
Conducts oneself in external settings in a way that reflects positively on your employer
Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings
Job Requirements
High School diploma or GED
At least three (3) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager II or equivalent position or registration or certification as a Certified Alcohol and Drug Counselor by one of the two certifying bodies in California
Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases
Access to reliable transportation with current license and insurance
Bilingual English/Spanish
Job Preferences
Bachelor's Degree in Social Work, Health or Human Services field
Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience
$29.2-33.9 hourly Auto-Apply 39d ago
SSDI Case Manager
Advocates 4.4
Remote case planner job
OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers.
We are seeking a highly organized and dedicated Case Manager to join Advocate and oversee the progress of disability cases at the Initial Application (IA) and Reconsideration (Recon) levels. You will manage a large caseload and work directly with claimants, ensuring they receive regular updates and assistance throughout the process. Your role will include analyzing medical records, filing recon appeals, and collaborating with SSA/DDS to resolve case-related issues. If you have strong time-management skills and thrive in a fast-paced, client-focused environment, this position will allow you to make a meaningful impact on the lives of claimants.Job Responsibilities
Conduct Welcome Calls, file appeals, take action on claims needing attention, respond to Claimant calls, SMS, and emails, and other claim management work streams
Offer an empathetic, best-in-class experience for our claimants
Proactively communicate with claimants, ensuring they are informed of the progress of their cases.
Collaborate with SSA/DDS to resolve case-related issues and keep the case on track.
Use our technology to support claimants through the application and adjudication process
Help improve our technology and operations, providing feedback to strengthen our ability to help claimants
Proactively identify challenges and offer solutions.
Qualifications
Minimum of one year of SSDI/SSI case management experience is required.
Strong organizational and time-management skills to handle a large caseload.
Thorough knowledge of Social Security's disability process and familiarity with DDS/SSA forms.
Ability to work in a fast-paced environment while maintaining attention to detail and task completion.
Preference for a small start-up environment with high ownership and high responsibility.
Desire to transform the disability application and adjudication process.
Ability to quickly pivot, change process, and adopt new ways of doing things.
Familiarity with Salesforce or a similar CRM
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
$28k-33k yearly est. Auto-Apply 60d+ ago
Case Manager QIDP - Home Based Support Services (FT)
Association for Individual Development 3.5
Remote case planner job
Since 1961, The Association for Individual Development (AID) has served individuals with developmental, intellectual, physical and/or mental health challenges, those who have suffered a trauma, and those at risk. As a non-profit organization, our mission is to empower people with physical, developmental, intellectual, and mental health challenges to enjoy lives of dignity and purpose. We are looking for a Case Manager QIDP - Home Based Services who exemplifies that mission, and who wants to make a difference in the lives of their patients. Are you the right fit?
What will you be doing?
Assists the individual and the Family by providing training to enable self-directed services
Aids with budgeting and recruiting Personal Support Workers
Assist with the implementation of the Person-Centered Service Plan.
What will you bring to the table?
A bachelor's degree in a human services field (required)
Ability to meet qualifications as a QIDP
Ability to attend and pass DHS-mandated QIDP training within six months of hire
One year of experience working in the field of developmental disabilities
What will we bring to the table?
Tuition reimbursement
Health, dental, and vision insurance
Employer-paid life insurance plan
Employer-paid short-term and long-term disability plan
Holiday pay
Paid time off
Retirement plan
Employer-paid critical illness plan
What are the other requirements?
Solicits and updates service agreements with all providers every fiscal year and as needed to reflect changes in rates and type of services
Assists the family as needed with application for Medicaid benefits and providers referrals to other agencies so that the individual can receive services from a broad spectrum of areas
Ensures providers are enrolled as Medicaid waiver providers and have completed necessary forms to be reimbursed
The use of your personal vehicle or agency vehicles to transport clients
If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud of.
$39k-49k yearly est. Auto-Apply 60d+ ago
Case Manager
Recovery Monitoring Solutions LLC 3.5
Remote case planner job
*$500.00 hiring bonus after 90 days employment. Eligible for up to $600.00 bonus every month.
Flexible schedule or work from home available after training period.
The Case Manager, Non-Residential, Community Corrections, is responsible for programmatic goals, ensuring program conditions are met, and assisting in the establishment or reestablishment of community ties as required. Ensures contractual deadlines are met, and the clients' performance is monitored and documented properly. Provides exceptional customer service and complies with company and contractual policies and procedures.
ESSENTIAL FUNCTIONS:
Supervises caseload of clients to ensure program, court and referring agency requirements are met. Provides client with community resource assistance. Conducts client assessments, evaluates programming progress and participates in client progress meetings.
Ensures accountability of clients in the community via phone calls, onsite checks, drug and alcohol screenings, observations, and verification of submitted documentation and requests
Reviews and oversees clients' financial obligations. Collects supervision payments from clients and completes daily deposits.
Reviews and evaluates client behavior. Notifies appropriate agency of infractions or determines if disciplinary measures are needed.
Ensures client physical and electronic file is up-to-date and contains all relevant and pertinent information. Maintains sentencing case plan and tracks the client's progress through treatment and other programs, ensures client's required timelines are met and goals are accomplished as outlined by court or referring agency's requirements.
Maintains and monitors the confidentiality of client records and administrative files.
Complies with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements.
Works with court and court officials to write and update client reports. Testifies in court when required.
Domestic U.S. travel may be required.
Other duties as assigned
BASIC QUALIFICATIONS:
Bachelor's Degree from accredited college or university required
Proficiency with Microsoft Office (Word, Outlook and Excel) preferred.
Effective verbal and written communication skills required and apply problem solving techniques to complex issues.
Strong organizational and clerical skills required.
Demonstrate ability to complete pre-service and other training programs as required.
Valid driver's license is required.
KNOWLEDGE, SKILLS, ABILITIES
Plan, organize and assign the work of others
Apply policies, procedures, and best practices
Perform computer data entry
Clearly communicate concepts and instructions
Coordinate efforts with other staff and divisions
Create and maintain accurate records and reports
Work within a team structure
Define problems, collect and analyze data, and determine valid solutions
Recognize and meet needs of customer/end user
Maintain focus and perform required duties while interacting with disagreeable customers/end users
Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position
Benefits Include:
Medical
Dental
Vision
401K
Short Term Disability
Long Term Disability
Basic Life
$43k-63k yearly est. Auto-Apply 60d+ ago
Adult Therapy Manager
Cuyahoga County Board of Developmental Disabilities 3.6
Remote case planner job
The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a manager to plan, direct and manage the provision of occupational, physical and speech therapy services to individuals eligible for Board services ages 3 and older. Primary liaison to community therapy partners and projects. The nature of work will include, but is not limited to the following:
Provide clinical and strategic oversight to occupational, physical and speech therapists serving individuals ages 3 and older (adult therapy staff).
Provide direct supervision, performance evaluations, guidance and feedback to OT, PT, and SLP consultative staff and Specialized Services Supervisor. Support the Specialized Services Supervisor in carrying out these responsibilities for the Specialized Services Therapy staff.
Oversee and monitor all adult therapy staff with regard to adherence to policies and procedures for therapy provision, clinical practice and ethical standards.
Review requests, assign referrals and prioritize the caseloads of adult therapists based on emergent needs. Provide support and guidance to Specialized Services Supervisor to assign and manage caseloads for specialized services staff, including direction with recommendations for therapeutic interventions/services/frequencies to best meet the needs outlined in the referral.
Manage all activities of the EITS lending library and Mobile Sensory Space, including inventory management and outcome measurements.
Build and expand partnerships with community organizations to increase the capacity to serve individuals with developmental disabilities. Develop and maintain relationships with entities including but not limited to private provider agencies, vendors and public school districts.
Develop, coordinate and manage training of adult therapists and maintain standards for performance of evaluations, written plans and objectives, record keeping, implementation of treatment, technical competency, review of objectives, plans and treatment.
Manage the support of individuals with complex and intense needs in Cuyahoga DD respite and ICF homes.
Monitor elements and implementation of services delivered by adult therapists through analysis of programmatic, productivity and outcome data.
Maintain and monitor data from the timekeeping system for consultative adult therapy staff, including professional leave requests, absences and timecards. Manage staff mileage reimbursement requests.
Establish and coordinate opportunities to advance the professional growth of all adult therapy staff and Specialized Services Supervisor.
Participate in the recruitment and hiring process for adult therapy staff including new employee orientation.
Oversee all adult therapy department meetings and develop and coordinate agenda with Specialized Services Supervisor. Co-arrange vendor presentation and clinical in-service opportunities for department.
Assist with the Adult Therapy Department budget.
Complete initial and ongoing training for PBS-CR and monitor the initial and ongoing training completion for department staff.
Coordinate shadowing and internship experiences for adult therapy students (OT, PT and SLP) of approved local colleges and universities outlined in contractual agreements with Cuyahoga DD.
Oversee and monitor process for provision of adult therapy services to contracted intermediate care facilities.
Participate in EITS Department work efforts related to agency committees, task forces or other initiatives as assigned.
As necessary, represent Cuyahoga DD in dealings with other state, regional and local agencies and organizations. As necessary, attend and participate in meetings, committees, conferences and make presentation on applicable topics.
Provide consultation services to management, administrative staff, and parents/guardians as part of general or specific training requests.
SUPERVISORY DUTIES: Direct supervision of Specialized Services Supervisor and adult consultative Occupational, Physical and Speech therapy staff.
FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning:
Hybrid work schedule with some flexibility.
Over 40 paid days off a year, including holidays.
A great government Pension through Ohio PERS.
Major Medical insurance.
Free Dental, Vision Life, and Temporary disability Insurance
Professional Development Reimbursement each year.
Membership dues reimbursement each year.
Mileage Reimbursement at the IRS rate.
Flexible Spending Account
Tuition Reimbursement
Annual Pay Increases, and so much more.
If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information.
SALARY: The starting salary for Pay Schedule F is $73,000.00. However, it is important to understand that the actual starting salary for a new hire into this position will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate. Also, it is Cuyahoga DD's intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints.
The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations. We hope you choose to join our team!
Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our positions. Although we may permit some remote work at home with hybrid work schedules for some of our positions, we do expect staff to be able to commute to our facilities in Cuyahoga County, Ohio on a regular basis. Travel between our four locations in Parma, Cleveland, and Highland Hills, Ohio is required.
Qualifications
Ohio license in physical or occupational therapy or speech language pathology required with the corresponding degree.
Minimum three years' clinical experience as a Physical Therapist, Occupational Therapist or Speech Language Pathologist required.
Minimum three years' clinical experience and at least two years' experience in the direct supervision of employees required.
Minimum one year's experience in providing or overseeing direct services to individuals with complex needs.
Training or experience in intellectual disabilities, developmental disabilities and appropriate treatment techniques preferred.
Valid state of Ohio driver's license and continued maintenance of excellent driving record.
Application Procedure:
All applicants must apply ONLINE.
Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position.
External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume. You are also
encouraged
to upload a cover letter that outlines your interest in this position. Resumes and letters are uploaded on your profile page once you apply for this position. Failure to provide a resume that outlines your work history will remove you from consideration.
All candidates are asked to create an online profile and you may be asked to answer a series of questions.
Immediately after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below.
Application Deadline: Open until filled.
Equal Opportunity, Diversity, and Inclusion: The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person's sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation.
Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community.
PRIVACY AND SECURITY NOTICE: By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE.
- Individuals who may need assistance with the application process should contact Human Resources.
- Questions about the application process? Review answers to our FAQs here: FAQS and How to Contact H.R.
- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check
prior to being hired.
Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$73k yearly Auto-Apply 42d ago
Oncology Case Manager - Oklahoma/Texas
Carislifesciences 4.4
Remote case planner job
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth.
Key Responsibilities
Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction.
Execute customer retention strategies to maintain and grow existing accounts.
Build and maintain value-based relationships with current customers, driving increased utilization of products and services.
Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices.
Accurately document customer interactions, updates, and value-based activities in the CRM.
Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions.
Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction.
Maintain assigned company equipment and assets.
Submit required reports and documentation accurately and on time.
Meet or exceed assigned performance goals.
Support meetings, conferences, and trade shows as needed.
Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI.
Maintain a primary focus on case management.
Required Qualifications
Bachelor's degree required.
Minimum of three years of account management or customer-facing experience.
Strong problem-solving and decision-making skills.
Understanding of clinic-based business practices.
Ability to learn proprietary software.
Excellent written and verbal communication skills.
Strong organizational, interpersonal, and collaboration skills.
Valid driver's license and reliable transportation.
Successful completion of pre-employment requirements.
Preferred Qualifications
Experience in pharma, medical device, or diagnostics.
Oncology experience.
Physical Demands
Ability to sit or stand for extended periods.
Ability to lift routine office materials.
Additional Information
Periodic travel required, including possible evenings, weekends, or holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$36k-53k yearly est. Auto-Apply 14d ago
Case Manager, Training
Franklin County, Oh 3.9
Case planner job in Columbus, OH
Classification Purpose: The primary purpose of the Case Manager classification is to determine a client's eligibility for and monitor a client's participation in a variety of public assistance programs and services, including employment services, financial assistance, food stamps, child care, medical care or other community and social programs and services.
Job Duties: Interview clients to assess needs and eligibility for TANF, Disability Assistance, Medicaid, Food Assistance, HealthChek, Food Assistance Investigation and Prosecution, Medicaid Transportation, SSI Case Management, At Risk Case Management Transportation, and/or Refugee Medical. Gather and document personal information, financial and employment information, verifications and other documentation as required by program rules and guidelines. Conduct interviews in person, over the phone, or in the field. Authorize or deny participation in and payments from public assistance programs and services.
Develop cooperative plan to meet client needs. Assist clients in obtaining, understanding and utilizing services. Provide information and answers questions regarding different programs. Advise clients regarding rights and responsibilities for participating in programs and services. Make referrals and recommendations. Establish goals and timelines; identifies service delivery problems or barriers and initiates problem resolution. Conduct case conferences, as required.
Provide ongoing case management and oversight. Analyze the appropriateness and effectiveness of case plans and services utilized by clients. Monitor compliance with participation requirements. Research case inquiries, case alerts, match listings, case discrepancies or special reviews. Make adjustments to cash payments or participation in programs, as needed. Act as agency representative at state hearings. Prepare necessary documentation. Take action as instructed.
Maintain related documentation and reports as required by local, state and federal guidelines. Gather statistical information regarding work activities. Maintain contact logs. Document all work activities in case files. Attend conferences, workshops, and training, as required. Maintain regular and predictable attendance.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Major Worker Characteristics: Knowledge of budgeting; public relations; human relations; agency policy and procedures; counseling; interviewing; electronic data processing. Skill in word processing; dictation; equipment operation. Ability to define problems, collect data, establish facts and draw valid conclusions; add, subtract, multiply and divide whole numbers; comprehend short sentences with basic, concrete vocabulary; comprehend simple sentences with common vocabulary; maintain accurate records; transcribe dictation, make appointments; work alone on most tasks; cooperate with coworkers on group projects; answer routine telephone inquiries from public; handle sensitive inquiries from and contacts with officials and general public; resolve complaints from angry citizens and government officials.
Minimum Class Qualifications for Employment: Any equivalent combination of relevant training and experience including but not limited to: Associate's degree in social work or human services supplemented by two (2) years of experience in social work, case management or public assistance programs; or a Bachelor's degree in any field; or any four (4) year combination of related training and experience.
Additional Requirements: Must maintain a valid Ohio driver's license.
Supervisory Responsibilities: None required.
Unusual Working Conditions: N/A
$31k-38k yearly est. 59d ago
Case Manager (At-Risk Youth)
Delaware County, Oh 4.5
Case planner job in Delaware, OH
This position will be responsible for screening youth (and their families) who are at-risk of becoming juvenile justice involved. After screening, this position will provide youth and their families with linkage to needed community resources and/or crisis management services, and also case oversight during the service linkage.Bachelor's Degree in Sociology, Criminal Justice, Counseling, Psychology, Education, or a related field is required, along with related training and/or four (4) years of experience working with at-risk youth. Must have a valid Ohio driver's license. Must assume a flexible work schedule and be available outside normal business hours.
* Attends intake triage meetings and screens all incoming referrals to determine appropriate course of action to be taken in an attempt to take the least restrictive measure needed to address the referral;
* Provides crisis intervention, case management, and family linkage to other community and social service providers in an effort to divert youth from formal court involvement and detention;
* Develops a plan with client and family members to address needs of the youth and family;
* Maintains positive working relationship with juveniles and families of diverse cultural, racial, religious, and socioeconomic backgrounds;
* Works with parents to establish positive parenting skills and with youth to promote positive behavior change;
* Provides crisis intervention for clients by assessing their situation and directing the family to suitable solutions or providing appropriate referrals;
* Monitors and follows up on assigned cases;
* Prepares various data, reports outcomes, documents ongoing program statistics and produces related reports;
* Serves on various planning and development committees as directed;
* Participates in groups, positive activities, and programs as needed;
* Collects and delivers resources such as food, clothing, books, etc. to families as needed;
* Participates in community events relevant to the promotion of the C.A.R.E Center program;
* Builds and maintains positive relationship with juveniles, families, community partners and law enforcement;
* Complies with all documentation, supervision, and training requirements designed for the program;
* Receives and responds to calls from law enforcement personnel/agencies, including calls outside normal business hours and on weekends and participates in the on-call rotation; and
* Documents and maintains accurate and updated records using appropriate case management systems and databases.
$33k-43k yearly est. 1d ago
Case Aide
Urban Strategies LLC 4.0
Remote case planner job
Job Description: Case Aide
JOB TITLE
Case Aide
PROGRAM
Refugio Unaccompanied Children Shelter
REPORTS TO
Program Director
SALARY
$20.86
LOCATION
Alamo, TX
JOB TYPE
Full-Time
WORK SCHEDULE
Five Days per week, 40 Hours per week, 12 Months per year
General Description
The Case Aide is assigned to provide support to a program and is responsible for assisting in the day to day tasks to ensure that services are provided in a timely manner. The Case Aide is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours and weekends.
About You
The ideal candidate for our program is a self-motivated and dedicated person who is excited and passionate about helping children, staff, and external stakeholders. You are also a personable, energetic, and empathetic person who can manage multiple projects in a prioritized manner to meet our internal Urban Strategies goals.
You have the following Competencies:
Ability to provide guidance and support to staff.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and ability to maintain accurate records.
Adapt to unexpected circumstances, think critically and is resourceful.
Ability to work well under pressure and manage multiple tasks simultaneously.
Adapt to frequent changes and bring new ideas and innovations to the workplace.
Foster a harmonious work environment and find mutually beneficial resolutions that promote teamwork.
Minimum Qualifications
Education: High School Diploma or GED
Experience: 30 hours of higher education or 1 year experience working in education or social services.
Fluent in English and Spanish (verbal/written).
Effective communication and interpersonal skills to successfully interact with caseworkers, and other stakeholders.
Strong organizational and problem-solving skills to manage multiple tasks and priorities.
Ability to handle sensitive and confidential information with discretion.
Proficiency in Microsoft Office and data entry systems.
A valid driver's license, available to travel for meetings or training.
What You'll Be Doing
Perform secretarial and administrative duties for program staff including answering telephone, filing, drafting, and preparing correspondence/memorandums, and compiling a variety of reports.
Perform general office duties, such as ordering supplies, submitting requisitions, and maintaining records management database systems.
Manage, track, approve and complete appropriate forms for procurement and maintain inventory of items and supplies for the program.
Notify, coordinate and schedule staff for training. Maintain employee training records and due dates and collaborate with the Training Department for compliance.
Coordinate a variety of practices and procedures regarding human resources administration, such as assisting with onboarding, orientation, and timekeeping.
Help maintain the program's daily calendar and assist with scheduling and securing travel arrangements for staff.
Maintain accurate and current information for billing, travel expenses, data collection, quarterly stats, accounts, and budget.
Research, develop, and implement systems to aid the program's functionality to become more operationally efficient.
Provide effective support by being actively involved in tracking and implementation of department strategic goals.
Maintain an elevated level of knowledge of all departments' functions and activities in order to respond to internal and external inquiries and requests for information and departmental support.
Responsible for assisting with cross-departmental communication and helping facilitate information, as needed.
Monitor and maintain compliance with the organization's policies, funding sources, and licensing, as applicable.
Provide scheduling support, assist in prioritizing, and organizing projects to meet required time frames.
Assist in coordinating various meetings and events in compliance with program needs.
Develop agendas, take notes, and manage action items for meetings.
Develop and improve processes, in collaboration with other departments to eliminate complexity, ensuring workflows are streamlined and easy to understand for all staff.
Manage, develop, and implement an efficient and confidential filing system to include case files, documents, records, and reports.
Other duties as assigned to meet programmatic needs.
Other Functions:
Develop and maintain productive relations with local, state, and federal contacts.
Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by the program director.
Must be available to travel to other cities, and community sites as needed to support necessary program operations and for required training and implementation of new initiatives
About Urban Strategies
Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America.
COMPANY CULTURE
Our work is driven by our three core values:
Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.
Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities.
Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.
BENEFITS
Remote work for eligible positions.
Medical and Dental is paid 95% by company and 5% by employee (individual or family).
Vision is covered 100% (individual or family).
401K matched contributions up to 4%.
Employee Assistance Program.
Vacation time is generous but varies depending on program and position.
9 Sick Days and 11 Holidays.
Every teammate gets long and short-term disability free.
Positions that require laptops, the company provides one.
Positions that require cellphone, company issues one.
PERKS
Meaningful employee engagement programs.
Education discounts (BA-PhD) with a variety of education partners.
OTHER
Employment is conditional pending satisfactory results of all required tests and background checks.
Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections.
To apply:
Please visit ******************************
Contact us with any questions at Recruiting at symbol urbanstrategies.us
Equal Opportunity Employer
$20.9 hourly Auto-Apply 3d ago
Domestic Violence/Criminal Policy Counsel
Dasstateoh
Case planner job in Columbus, OH
Domestic Violence/Criminal Policy Counsel (2600006D) Organization: Supreme Court of OhioAgency Contact Name and Information: Office of Human Resources, ********************** Unposting Date: Jan 30, 2026, 4:59:00 AMWork Location: Ohio Judicial Center 65 South Front Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $85,000-$105,000Schedule: Full-time Classified Indicator: UnclassifiedUnion: N/A Primary Job Skill: Attorney/LegalTechnical Skills: Attorney/LegalProfessional Skills: Conflict Management, Critical Thinking, Ethics and Values, Verbal Communication Agency OverviewThe Supreme Court of Ohio is seeking to fill the position of Domestic Violence/Criminal Policy Counsel in the Office of Court Services. The Policy Counsel is responsible for providing assistance to internal and external justice system partners through a variety of methods including the dissemination of information to judges, local court staff, and justice system partners; technical assistance; and education in key functional areas with a focus on domestic violence programs and criminal justice matters in Ohio courts. Job DescriptionWhat You'll Do:The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.Assistance & Support: Provides assistance to judges, court administrators, clerks, local staff, justice system partners, and advisory committees through information dissemination, technical assistance, education, rules, business processes, and projects/grants.Trend Monitoring: Monitors innovative trends and identifies effective practices related to domestic violence and criminal justice, disseminating information to judges, court staff, and justice system partners.Meeting Coordination: Staffs, coordinates, and monitors meetings for the Supreme Court Advisory Committee on Domestic Violence, following up on suggestions and recommendations.Committee Support: Works with and provides administrative support to advisory committees/commissions; acts as staff liaison for court policy projects and recommendations.Program Development & Financial Management: Develops and manages domestic violence and criminal justice programs, prepares budgets, monitors expenses, manages grants and financial resources, and seeks alternative funding sources.Event Coordination & Training: Coordinates consultations, seminars, and meetings with experts; serves as a presenter for local court training; participates in regional/national associations and trainings.Relationship Building: Develops and maintains relationships with judges, court staff, justice system partners, and relevant agencies at national, state, and local levels.Board Participation: Participates in outside agency boards, task forces, or workgroups; reports court-related topics to manager/director.Rules & Standards Development: Develops rules and standards to support domestic violence and criminal court programs.Evaluation & Research: Directs evaluations and research on domestic violence and criminal court programs.Program Support: Assists local courts in developing domestic violence and criminal programs; encourages collaboration with agencies and community resources.Facilitation: Facilitates roundtable meetings for judges and staff; attends related committees and public discussions.Written Work Support: Assists in rule drafting, contract review, and preparation of written documents.Constituent Support: Responds to constituent calls, suggests resources, and maintains ethical standards in providing information.Evaluation & Data Analysis: Participates in evaluations and research; compiles and analyzes data to encourage evidence-based decision-making.Grant Management: Collaborates with Grant Administrator and Fiscal Officers to write and manage grants; completes grant reports on time; seeks alternative funding for special projects.STAFF SUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsWhat we're looking for…QUALIFICATIONS & EXPERIENCEA Juris Doctor (JD) from an accredited law school is required for this position. The candidate must be an attorney properly admitted to the practice of law in Ohio, maintaining active status and good standing throughout their employment with the Supreme Court. Preferred qualifications include at least 5 years of experience in criminal and domestic violence cases.COMPETENCIESCustomer Service Skills: Ability to work with customers to assess their needs, provide information or assistance, resolve their problem or satisfy their expectations Conflict Management: Ability to manage conflict effectively and handle difficult people and conversations effectively.Judgement: Ability to make sound decisions based on evaluating information.Problem Solving: Ability to troubleshoot, think critically, and solve issues independently.Microsoft Office: Proficiency in Word, Excel, Powerpoint, and related applications. Communications: Ability to articulate thoughts and ideas clearly and effectively either verbally or in writing.Presentation Design: Ability to create visual data representations (e.g., dashboards, graphs) for effective public relations and stakeholder engagement.Collaboration: Ability to work effectively with all levels of the Court and its constituents. Public Speaking: Ability to speak in public and/or deliver engaging presentations. Networking: Skill in building and maintaining professional relationships.Teamwork: Ability to work in a team and engage effectively with all personnel.Data Analysis: Skill in interpreting and leveraging data insights.Consulting: Ability to provide expert advice, guidance, and support to court officials to help them solve specific problems, improve performance, or achieve their goals. Legal & Policy Interpretation: Ability to write, interpret, and apply laws, rules, and policies, ensuring compliance and understanding within the context of judicial and governmental frameworks.Research & Development: Ability to conduct thorough research and contribute to the development and improvement of legal programs.PHYSICAL REQUIREMENTS This position operates in an office environment. This role routinely uses standard office equipment, including but not limited to computers and phones.This is a largely stationary role; however, the employee may also be required to move about the office and building, and other locations while traveling on Court business. While performing the duties of this job, the employee will regularly be required to communicate and exchange information.COURT EXPECTATIONS OF EMPLOYEE Employees may be regularly exposed to sensitive information and the employee is expected to keep any such information strictly confidential. In completing the duties and responsibilities of the position, the Court expects the employee will:Adhere to all Court policies, guidelines, practices, and procedures;Act as a role model both inside and outside the Court;Exhibit a professional manner in dealing with others; Work to maintain constructive working relationships;Maintain a positive and respectful approach with superiors, colleagues, and individuals inside and outside the Court;Demonstrate flexible and efficient time management, prioritize workload, and perform duties in a timely, accurate and thorough manner;Communicate regularly with the employee's supervisors about work-related issues and Maintain regular, reliable, and punctual attendance.Technical Skills: Attorney/LegalProfessional Skills: Critical Thinking, Ethics and Values, Verbal Communication, Conflict ManagementSupplemental InformationSupplemental Information: This is an exempt unclassified position that reports to the Manager, Children and Families. The salary range is $85,000-$105,000.Application ProcessFormal consideration of interested applicants responding to this job announcement will begin on January 8, 2026. To be considered for this position, candidates must submit an application by January 29, 2026, and attach all of the following: 1. Completed application2. Resume 3. Cover letter with Salary Requirements Only completed applications will be considered. Interviews will be scheduled as soon as practical. We will contact you if you are selected for an interview. Please note: a skills test will be administered as part of the interview process. Additional details are available to candidates interested in applying, by contacting the Office of Human Resources - Recruiting at **********************. At-Will EmploymentThe Supreme Court of Ohio is an at-will employer that seeks to attract, employ, and retain highly skilled and motivated individuals, attempts to maintain staff continuity for the efficiency of its operation, and desires to foster and maintain an ethical, professional, and impartial work environment. Pursuant to Adm. P. 4 (At-Will Employment), no person shall be offered or denied a position of employment with the Court, and no employee shall have the employee's employment terminated based solely upon political party affiliation, political activity permitted under Adm. P. 17 (Employee Code of Ethics), or other partisan considerations. Further, no employee shall have the employee's employment terminated with or without cause unless upon the concurrence of a majority of the Court.The Supreme Court of Ohio is an equal employment opportunity employer that supports an alcohol and drug-free, and a weapons and violence free, work environment.Background Check Information:The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
$85k-105k yearly Auto-Apply 17h ago
W&E - CASE MANAGER
Community Services Consortium 3.3
Remote case planner job
, NOT TO EXCEED TWO YEARS. SUPERVISION RECEIVED: Reports to and works under the general supervision of Operations Manager who assigns duties and reviews work for effectiveness according to established work standards.
SUPERVISION EXERCISED: This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel.
POSITION SUMMARY: Work with clients to develop individualized action plans with goals of self-sufficiency and/or increased stability.
ESSENTIAL FUNCTIONS/ DUTIES & RESPONSIBILITIES
The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.
Performs intake and assessment with potential clients to determine need for services.
Identifies barriers preventing client from achieving self-sufficiency.
Works with client to develop an individual assistance plan, while integrating and coordinating multiple services.
Provides vocational, personal and family counseling to program participants.
Maintains comprehensive, detailed case files and other required paperwork on each client as necessary.
Manages client case load. Serves as client advocate and refers clients to other services as appropriate.
Monitors and evaluates client's progress toward completion of assistance plan; amending and revising plan as necessary.
Data entry into web-based management information system.
Conducts home visits and assists individuals in achieving stability.
Regular attendance and punctuality is a requirement of this position.
Maintain a professional and courteous manner and an ability to work harmoniously with other employees, clients and the general public.
Drive defensively to CSC office locations, client's residence and community partner locations as necessary.
Follow agency personnel and safety procedures.
Accepts and performs other work as assigned.
QUALIFICATIONS & REQUIREMENTS
EDUCATION AND EXPERIENCE: Baccalaureate degree from a four-year college or university in Social Science or related field and one year of experience in vocational or family counseling, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
MINIMUM REQUIRED QUALIFICATIONS: KNOWLEDGE, SKILL AND ABILITY: Thorough knowledge of counseling practices with emphasis on family counseling. Comprehensive knowledge of available social services. Ability to meet and develop professional working relationships with community partners. Communicate effectively, both orally and in writing. Behavior positively reflects on agency and workplace. Maintains confidentiality of client and agency information. Meet and develop good working relationships with community resources. Requires effective in-group and individual interpersonal skills. Read, analyze, and interpret general business reports, governmental regulations and other procedures or correspondence. Accurate data entry skills at a pace to keep up with work load.
Proficient in the use of Microsoft Office Suite products.
Clients receive services using a variety of methods; both remote and direct service with appropriate distancing measures. Therefore, should possess the flexibility and technical capabilities to function in a remote work environment as needed.
SPECIAL REQUIREMENTS: Must pass a criminal history background investigation; however a conviction of a crime may not necessarily disqualify an individual from this classification. Valid Oregon Driver License with insurable driving record for business travel as required.
WORK ENVIRONMENT/ WORKING CONDITIONS/ PHYSICAL DEMANDS
The work environment and working conditions described here are representative of those that are typical of the job and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Normal office working conditions. Typically exposed to office noises and interruptions such as printers, telephones, clients. In the performance of job duties, the employee is frequently required to sit; talk, see or hear; walk; use hands to; handle, or feel objects, or controls; and reach with hands and arms. Regularly required to stand and walk; and occasionally required to stoop, kneel, crouch, or crawl; climb or balance. On business travel you may encounter varying weather conditions. Exposure to client's homes that may be dusty, dirty, cluttered and have pets.
$32k-41k yearly est. 3d ago
CDCA Case Manager
Newvista Behavioral Health 4.3
Case planner job in Columbus, OH
Job Address:
920 Thurber Dr W Columbus, OH 43215
CDCA Case Manager
$1,000 Sign On Bonus
Shift: Monday - Friday
Hours: 9:00am - 5:00pm
Perks at Work:
Healthcare:
Medical Packages with Rx - 3 Choices
Flexible Spending Accounts (FSA)
Dependent Day Care Spending Accounts
Health Spending Accounts (HSA) with a company match
Dental Care Program - 2 choices
Vision Plan
Life Insurance Options
Accidental Insurances
Paid Time Off + Paid Holidays
Employee Assistance Programs
401k with a Company Match
Paid Mileage
Monthly cell phone allowance
Education + Leadership Development
Up to $15,000 in Tuition Reimbursements
Student Loan Forgiveness Programs
HRSA / STAR PROGRAM
The Role Itself
Conducts bio-psychosocial assessments under supervision.
Provides group counseling and teaches coping mechanisms.
Identifies issues, creates goals, and develops treatment plans.
Leads group/individual sessions as necessary and attends treatment teams when required.
Prepares written reports and case summaries in accordance with program standards and professional ethics.
Ensures timely documentation meeting facility and regulatory standards.
Facilitates safe discharge plans, coordinates care with referral sources and community partners.
Possesses organizational skills, attention to detail, and maintains confidentiality.
Performs additional duties as necessary to accomplish objectives.
Assists with tele-health visits
Complete all documentation in EMR in a timely manner
Complete and submit daily reports
Education and other requirements:
High School Diploma, CDCA certification, and 40 hours of education in chemical dependency counseling/clinical methods required.
Must be 21yrs or older.
Must have a valid drivers license
Ohio Medicaid billing Number
NPI Number
License:
CDCA Certification.
Who we are
Stepping Stone was designed to help clients inside of skilled nursing facilities with medical comorbidities due to their substance use. We take a unique approach to client care and work along side the facility staff to ensure clients get the best possible outcomes.
The mission is to inspire hope and deliver holistic care to those in need of behavioral health and Substance Use Disorder services in a safe and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment and unique surroundings, we provide a environment that promotes rehabilitative and emotional health, and are devoted to promoting greater peace of mind on the journey of hope and healing.
$30k-43k yearly est. Auto-Apply 60d+ ago
V105 - Legal Case Status Coordinator
Flywheel Software 4.3
Remote case planner job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
Step into a role where your communication skills and calm demeanor make a real difference every day. As a Legal Case Status Coordinator with Job Duck, you'll be the steady point of contact for clients, helping them feel supported and informed while attorneys focus on their cases. You'll coordinate court dates, manage case statuses, and ensure attorneys have the right documents and instructions before heading to court. This position is perfect for someone who enjoys solving problems independently, thrives in fast-paced environments, and brings empathy and professionalism to every interaction. If you're resourceful, tech-savvy, and comfortable working with clients in distress, you'll find this role both rewarding and impactful.
• Monthly Salary Range: 1,150 to 1,220 USD
Responsibilities include, but are not limited to:
Respond to inquiries with professionalism and care
Organize and confirm court dates for attorneys
Act as a buffer between clients and attorneys, managing expectations and flow of information
Serve as the primary contact for clients, offering clear and compassionate communication
Check case statuses with courts and filing services
Share instructions and necessary documents for court appearances
Manage daily call volume as needed
Requirements:
1-2 years of experience in customer support inside a law firm
Excellent communication skills in both English and Spanish
Strong customer service or client-facing background required
Familiarity with assisting clients with legal cases is preferred
Ability to work independently and manage tasks without constant supervision
Solid writing and organizational abilities
Key Skills
Clear and confident communication
Strong customer service instincts are a must
Ability to follow detailed instructions is a must
Proactivity is a must
Independent thinking and problem-solving
Calm and composed under pressure
Professional presence and reliability
Common sense and attention to detail
Tech-savvy
Patient and empathetic
Self-directed and resourceful
Software: CRM familiarity is a plus, OpenPhone, Slack, Google Suite, Dropbox
Expected call volume: Some calls involved
Working Schedule: Monday to Friday
Location: Remote || PST (Pacific Standard Time)
Work Shift:
8:00 AM - 5:00 PM [PST][PDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
$35k-48k yearly est. Auto-Apply 42d ago
Records Case Opening Coordinator
Magna Legal Services 3.2
Remote case planner job
About Us: Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.
Job Description: Job Title: Records Case Opening Coordinator Position Summary: Magna Legal Services is seeking a Records Case Opening Coordinator to join our team. This person will be responsible for reviewing and adding client orders to the system and court subpoenas that are submitted the client. This person will also communicate with the client and answer their questions daily. We are looking for someone that has great client service skills and strong attention to detail. Key Responsibilities
Review and add new client orders to the system
Review, prepare and scan authorizations submitted by clients
Learn and apply various court subpoena rules
Review and understand court service lists
Review, prepare and scan court subpoenas submitted by clients
Contact with clients regarding questions on orders and document deficiencies
Problem solve client inquiries/issues regarding orders
Prioritize assignments
Assist with confirming where requests should be sent to obtain records
Qualifications
Minimum of 2-3 years in a relevant field, such as medical record retrieval, call center operations, customer service, collections, or a related area.
Proficient computer skills; ability to navigate the internet, Microsoft Office Suite, and Outlook.
Outstanding verbal and written communication abilities.
Detail-oriented and self-organized
Capable of managing multiple tasks and prioritizing responsibilities effectively.
Ability to participate in a team atmosphere and fast-paced environment
Excellent problem-solving skills
Strong capacity for retaining and applying knowledge.
Compensation: USD $16.00 - $20.00 per hour.
An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees.
Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$16-20 hourly Auto-Apply 60d+ ago
Family Vacation Coordinator (Remote)
Reed's Adventures
Remote case planner job
About the Role:
Join our team as a Family Vacation Coordinator, assisting parents and families in planning trips that balance relaxation, fun, and convenience. Youll recommend destinations, arrange bookings, and handle the details so families can enjoy stress-free getaways.
Responsibilities:
Help families choose vacation destinations, resorts, and activities.
Coordinate bookings for accommodations, transportation, and excursions.
Provide recommendations for family-friendly experiences.
Manage reservations, documentation, and payment processes.
Maintain clear and supportive communication with clients.
Qualifications:
Strong communication and customer service skills.
Organized, detail-oriented, and reliable.
Comfortable working remotely and independently.
Interest in family-oriented travel planning.
What We Offer:
Comprehensive training for new coordinators.
Flexible scheduling with remote work.
Performance-based pay structure.
Ongoing mentorship and professional support.
Access to family travel resources and perks.
$26k-37k yearly est. 21d ago
Behavioral Health Case Manager - Murfreesboro
Bluecross Blueshield of Tennessee 4.7
Remote case planner job
Join Our Behavioral Health Transition of Care Team!
We're seeking a dedicated Care Manager to support BlueCare members during critical transitions. In this role, you'll work closely with local Acute Inpatient Psychiatric facility in the Murfreesboro area, to collaborate with treatment teams and assist with discharge planning. You'll help members navigate next steps, whether finding appropriate care after discharge or accessing behavioral health resources and provide telephonic follow-up to ensure continuity of care post-discharge. It's important to note that the caseload is fluid, adapting to changes in facility admissions and referrals, and so schedule changes are a possibility. Comprehensive training and shadowing will set you up for success in this rewarding role!
Please note: Due to location requirements, candidates must be within 25 miles of Murfreesboro, Tennessee.
What You'll Do
Conduct onsite visits to local Acute Inpatient Psychiatric facility in the Murfreesboro area. This is at a minimum of twice weekly to support discharge planning.
Participate in treatment team meetings, sharing insights on member cases and collaborating on care strategies.
Assist members in finding appropriate care or resources post-discharge, including behavioral health services.
Provide telephonic follow-up to ensure members have what they need for successful recovery.
Maintain a caseload while balancing onsite visits and remote support.
Collaborate with providers and internal teams to meet member needs and resolve challenges.
Ideal Preferences
Ability to adapt to change in a fast-paced environment.
Assertive communicator who speaks up when support or process improvements are needed.
Job Responsibilities
Supporting utilization management functions for more complex and non-routine cases as needed.
Serving as a liaison between members, providers and internal/external customers in coordination of health care delivery and benefits programs.
Overseeing highly complex cases identified through various mechanisms to ensure effective implementation of interventions, and to ensure efficient utilization of benefits.
Performing the essential activities of case management: assessment: planning, implementation, coordinating, monitoring, outcomes and evaluation.
Perform case management activities in community settings including face to face with members as required.
Various immunizations and/or associated medical tests may be required for this position.
Testing/Assessments will be required for Digital positions.
Job Qualifications
License
Current, active unrestricted Tennessee license in Nursing (RN) or behavioral health field (Master's level or above) (Ph.D., LCSW/LMSW, LLP, MHC, LPC, etc.) required. RN may hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Law.
Experience
3 years - Clinical behavioral health / substance use disorder experience required
1 year - Must be knowledgeable about community care resources and levels of behavioral health care available.
Skills\Certifications
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Independent, Sound decision-making and problem-solving skills
Excellent oral and written communication skills
Strong interpersonal and organizational skills
Strong analytical skills
Positive relationship building skills and ability to engage and motivate health behaviors in diverse populations
Ability to quickly identify and prioritize member needs and provide structured and focused support and interventions
Experience with Motivational Interviewing Techniques and Adult Learning Styles
Number of Openings Available
1
Worker Type:
Employee
Company:
VSHP Volunteer State Health Plan, Inc
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
$55k-67k yearly est. Auto-Apply 3d ago
Case Manager, Adult Outpatient
Mental Health Services for Clark & Madison Counties 3.8
Case planner job in Springfield, OH
Facilitates the rehabilitation process for adults with severe and persistent mental illness. Provides monitoring and coordinates the delivery of necessary evaluation and assessments to identify the patient needs, development of the rehabilitation plan, linkage and coordination of appropriate community services. Assists with independent skills training; advocacy for financial, medical and legal entitlements. Arranges for crisis intervention. Services are mobile and delivered primarily in the community. The Case Manager works under the supervision a licensed clinician and is assigned a complex caseload with multiple and varied problems based on experience, expertise and education. Patients with severe and persistent mental illness who are assigned may present a history of significant risk to themselves and/or others. Responsibilities
In conjunction with the supervisor,
prepares and reviews
periodically an
individualized service plan
with the patient and assists the patient/service providers in achieving service plan objectives. Revises service plan with the patient at annual reviews and as care needs changed.
Possesses
knowledge of community resources
and coordinates all needed referrals for residential, financial, vocational, psychiatric, educational, health and counseling needs. Represents MHS to the community caregivers, citizens, and community leaders, explaining MHS policies.
Collects patient collateral information
from involved providers such as physicians, hospitals, private practitioners, Court officials and other care givers.
With the patient,
identifies and prioritizes problems
, needs and opportunities so that level of assistance can be determined.
Charts
patient's progress in their clinical record and completes all paperwork necessary by MHS policy for professional, administrative, financial, and evaluative purposes of monitoring clinical care and of assuring efficient and effective agency operations. Ensures that the needed release forms are signed and correct.
Maintains a professional relationship and provides face to face contacts with patients regardless of service environment (e.g. residential, inpatient).
Screens for pain and encourages patient to follow up with a health care provider of their choice.
Delivers mobile services
which are community based.
Engages in outreach, problem solving, advocating, crisis intervention, skills training.
In consultation with supervisor, addresses urgent needs such as stabilization, medication, homicidal and suicidal behaviors by assisting the patient in accessing appropriate intervention.
Presents patient cases for review with team and/or supervisor.
Consults with other providers and community caregivers to strengthen and coordinate social intervention programming. Identifies deficits in community resources and forwards them to supervisor.
Is responsible to deliver the number of units of service budgeted by the Vice President in order to assure the fiscal viability of MHS.
Participates in quality improvement activities when appropriate.
Actively assesses patients for crisis stabilization and intervenes during signs of crisis, utilizing de-escalation techniques and crisis management skills.
Assist patients with entitlements.
Follows all universal precautions for safety, infection control and follows all state, federal and joint commission health and safety standards.
Treats patients and family with dignity and respect at all times, and holds all patient information in the strictest confidence.
Adhere to professional standards, policies and procedures, federal, state and local requirements and Joint Commission standards, including National Patient Safety Goals. Presents a positive image of MHSCC to other community agencies, caregivers and citizens
Completes all MHS required education and training, including initial agency orientation, mandatory trainings and educations, and up keep of all required certifications and licensure as required by state, federal and regulatory requirements.
Demonstrates organizational stewardship and exemplifies the mission, vision and values of MHS.
Performs other job-related tasks as assigned
Education/Experience
High School diploma or equivalent with 3 years' experience in mental/behavioral health (required) -OR--
Associate or bachelor's degree in a social/human services related field (preferred)
Experience with SUD/Dual Diagnosis preferred
Licensure/Certifications
Valid OH drivers license, valid auto-insurance and be able to meet the MHS liability insurance standards
CDCA/LCDC (Preferred)
Ability to be credentialed as a QMHS within 30 days of hiring
NVCI
CPR(BLS)/First Aid
MHS provides CPR (BLS)/First Aid and NVCI (CPI Blue Card) for all new staff, along with on-going education and on-the-job training opportunities
.
All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and Residential candidates must have a 2-step TB (or proof of prior TB) upon conditional offer of employmen
$31k-37k yearly est. 4d ago
Case Manager
New Horizons Mental Health Services 3.8
Case planner job in Lancaster, OH
Requirements
QUALIFICATIONS:
Ohio driver's license, proof of automobile liability insurance (minimum $100,000), Bachelor's degree preferred. Preference given to holders of Ohio Counselors and Social/Work Board licensure. Experience in working with adults with SMD, exhibits respect, compassion, warmth, caring and friendliness, non-judgmental of varying cultural beliefs, ability to assess, teach and model skill development techniques in home maintenance, interpersonal-social and pre-vocational interests, ability to set limits, confront behaviors and redirect.
Salary Description Starting at $16.50
$27k-36k yearly est. 11d ago
Case Manager
Phoenix Group Home, LLC 4.8
Case planner job in Lancaster, OH
Job Description
TITLE: Case Manager, Behavioral Health RESPONSIBLE TO: Regional Leadership WORK AREA: Outpatient sites and Community
SUMMARY: The Case Managers primary role, under the direction of Regional Leadership and the Case Manager Supervisor, is to provide support and coordinating services based on client needs and treatment plans. The case manager will actively engage in a professional, collaborative process to support our clients' mental and physical health needs. As a Case Manager, you will assess, plan, implement, coordinate, monitor, advocate, and evaluate the options and services required to promote health, quality, and cost-effective outcomes for our clients, ensuring patient safety and adherence to quality care standards.
In this role, you will work closely with other care team members to plan, link, advocate, coordinate, and monitor client care. This collaboration will help clients access a wide range of resources, including but not limited to health services, financial assistance, housing, employment, education, and social services. The Case Manager is also responsible for successfully managing their caseload and communicating with the treatment team as it relates to Case Management across various disciplines.
BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are not included in this position's duties as the job requires therapeutic counseling only.
DUTIES AND RESPONSIBILITIESDay-To-Day Responsibilities
Act as a liaison between the therapist, other care team members, client, and client's family to coordinate the best care.
Arrange family visits, coordinate transportation, and ensure clients' needs are met.
Maintain clear and ongoing communication between the family, referral source, and Path Behavioral Healthcare.
Attend court hearings as appropriate.
Ensure documentation and billing adhere to policy, Path Behavioral Healthcare standards of practice, and all applicable compliance standards within the EHR system.
Maintain compliance with chart/documentation audit criteria, billing reviews, and Phase System of Care requirements.
Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment.
Facilitate individual and group meetings as assigned.
Serve on agency quality assurance or other committees as assigned.
Facilitate the further development of daily living skills if identified by the client and/or parent or guardian.
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Address and resolve client/guardian concerns in a timely manner.
Oversee the implementation of the individual plan of service, supporting the client's aspirations, goals, and desires for optimizing independence, promoting recovery, and developing and maintaining natural support systems.
Ensure ongoing client participation in discussions of their plans, goals, and status.
Identify and address gaps in service, as well as monitor under and over-utilization of authorized services.
Identify and assist in business development/referral source communication and collaboration efforts.
Coordinate and assist the client in crisis intervention and discharge planning, including community support systems following hospitalization.
Maintain an organized practice and schedule, be at work on time and ready to work, and leave work at the completion of client care responsibilities.
Reduce client rescheduling by informing the appropriate person of time off work.
Maintain strict compliance with HIPAA guidelines, confidentiality agreements, billing and coding guidelines, and company policy.
Maintain a demeanor of positive professionalism and serve as a model for others to exemplify the mission and vision of Path Behavioral Healthcare.
Coordination of the Individual Support Plan (ISP)
Services identified in the ISP.
Assistance with accessing natural support systems in the community.
Coordination with formal community services and systems.
System monitoring.
Coordination and assistance in crisis management and stabilization.
Client advocacy and outreach.
Seek education and training specific to client care; provide client education.
Mental health interventions addressing symptoms, behaviors, thought processes, etc., to help clients eliminate barriers to seeking or maintaining education and employment.
Activities that increase the client's capacity to positively impact their environment.
Assume additional duties as assigned by the Case Manager Supervisor or Regional Leadership.
Page BreakQUALIFICATIONS
Education:
Candidate must have a High School Diploma or GED. Bachelor's degree is preferred.
Experience:
Candidates must have a minimum of 3 years of case management experience.
Physical Effort:
This position requires the ability to work under stressful conditions and to work irregular hours.
Communication Skills:
Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.
Interpersonal Skills:
The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.
Essential Technical/Motor Skills:
Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background:
The candidate must pass all federal and state background checks, including a clean Motor Vehicle Record. Educational and work history will be confirmed in compliance with company policies.