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Become A Case Reviewer

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Working As A Case Reviewer

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $44,741

    Average Salary

What Does A Case Reviewer Do At Omniplex World Services Corporation

* Provide advice and guidance to investigators on investigative and formatting requirements; Monitor pending cases to ensure compliance with delivery due dates and track submission of investigative leads; prioritize cases where noteworthy or derogatory information is developed; Monitor pending cases, review and revise reports of investigation; Check for quality and take necessary actions to complete case; notate Investigator Quality Performance remarks; Schedule additional leads as discovered in investigation.
* This position does not allow for remote work and must be based in our Chantilly, Va office

What Does A Case Reviewer Do At Graham Windham

* Complete preventive and/or foster care case record reviews with a focus on Solution Based Casework, safety and risk and supervisory guidance.
* Report back to foster care and/or preventive directors, Vice President of Foster Care, Adoption and Prevention and Senior Manager of Program Development & Analytics on any areas to celebrate and areas of concerns and needing immediate follow-up

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How To Become A Case Reviewer

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.


Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 


Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.


For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Case Reviewer jobs

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Case Reviewer Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Chinese

  • Mandarin

  • Greek

  • Russian

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Case Reviewer

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Top Skills for A Case Reviewer


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Top Case Reviewer Skills

  1. Federal Background Investigations
  2. Electronic Medical Records
  3. Personal Documents
You can check out examples of real life uses of top skills on resumes here:
  • Review federal background investigations to ensure quality and timeliness, communicate with Investigators to ensure case coverage is met.
  • Worked on a private contract reviewing electronic medical records for third level appeals utilizing the client's web portal.
  • Document data match information and any additional information obtained from the applicant during the case review interview.
  • Identify barriers to service delivery and be an advocate for necessary service components to maximize clients' personal development and growth.
  • Compiled reports regarding clients treatment status and if the intensity of services is appropriate for the clients' needs.

Top Case Reviewer Employers

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