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What is a case specialist and how to become one

Updated January 8, 2025
4 min read
Quoted experts
Dr. Tommy Casarez Ph.D.,
Dr. T. Thao Pham Ph.D.

While some careers are expected to suffer a worse fate, this career is safe to venture into as it has a pretty good expected growth rate of 13% between 2018 and 2028, producing around 52,200 job opportunities across the United States, based on projections by the Bureau of Labor Statistics. In exchange for their expertise, a case specialist can expect an average annual salary of $27,658.

On the other hand, the standard level of education required for this position is a bachelor's degree, while the following five key skills are necessary for this position, which are data entry, system management, routine information, law enforcement, and court proceedings and public relations. Working mostly a 40-hour-full-time schedule, case specialists perform research and data analysis on cases, perform clerical tasks such as answering calls and correspondence, preparing and processing documentation, conducting interviews and assessments, and preparing and maintaining complete and accurate case notes.

What general advice would you give to a case specialist?

Dr. Tommy Casarez Ph.D.Dr. Tommy Casarez Ph.D. LinkedIn profile

Dr., Assistant Professor of Historical and Systematic Theology, Vanguard University

Opportunities come in many different shapes and sizes, but they are still out there. Whether you are seeking to land a job in education or the non-profit sector, you will need to familiarize yourself and get used to all things digital, for the sake of communicating effectively. The younger your student or service partner's mindset, the more digitally savvy you will need to be, especially in the classroom and in the non-profit world.
ScoreCase SpecialistUS Average
Salary
3.1

Avg. Salary $39,646

Avg. Salary $59,228

Stability level
8.9

Growth rate 12%

Growth rate 0.3%

Diversity
10.0
Race

American Indian and Alaska Native 2.15%

Asian 6.61%

Black or African American 11.31%

Hispanic or Latino 20.98%

Unknown 5.16%

White 53.78%

Gender

female 73.38%

male 26.62%

Age - 43
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43
Stress level
8.9

Stress level is very high

7.1 - high

Complexity level
8.1

Complexity level is challenging

7 - challenging

Work life balance
6.2

Work life balance is fair

6.4 - fair

Case specialist career paths

Key steps to become a case specialist

  1. Explore case specialist education requirements

    Most common case specialist degrees

    Bachelor's

    58.5 %

    Associate

    17.9 %

    Master's

    9.5 %
  2. Start to develop specific case specialist skills

    SkillsPercentages
    Management System19.28%
    Data Entry8.74%
    Patients7.98%
    Phone Calls7.51%
    Social Work6.94%
  3. Complete relevant case specialist training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New case specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a case specialist based on U.S. Bureau of Labor Statistics data and data from real case specialist resumes.
  4. Research case specialist duties and responsibilities

    • Initial triage of members, administrative intake of members and managing the admission/discharge information post-notification.
    • Verify appropriate CPT and CLIN codes are assign to each case.
    • Verify appropriate CPT and CLIN codes are assign to each case so organization can be bill correctly.
    • Recognize on several occasions for providing quality care which result in saving numerous patients lives
  5. Prepare your case specialist resume

    When your background is strong enough, you can start writing your case specialist resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a case specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable case specialist resume templates

    Build a professional case specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your case specialist resume.
    Case Specialist Resume
    Case Specialist Resume
    Case Specialist Resume
    Case Specialist Resume
    Case Specialist Resume
    Case Specialist Resume
    Case Specialist Resume
    Case Specialist Resume
    Case Specialist Resume
  6. Apply for case specialist jobs

    Now it's time to start searching for a case specialist job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first case specialist job

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Average case specialist salary

The average case specialist salary in the United States is $39,646 per year or $19 per hour. Case specialist salaries range between $28,000 and $54,000 per year.

Average case specialist salary
$39,646 Yearly
$19.06 hourly

What am I worth?

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How do case specialists rate their job?

-/5

5 stars

4 stars

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1 star

Case specialist reviews

profile
A zippia user wrote a review on Aug 2023
Pros

Fulfilling, has a flexible schedule, and very team-oriented environment.

Cons

It can be stressful, with a heavy workload. Talking to patients who are in crisis or who are displeased with services can be emotionally draining.


profile
A zippia user wrote a review on Aug 2022
Pros

Helping others

Cons

Getting approval and watching families go through their proceed with difficulties


profile
A zippia user wrote a review on Nov 2019
Pros

Meeting new people and working with other healthcare specialist

Cons

Sitting for long periods


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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