Caseworkers assist and counsel disadvantaged individuals or families. They work in government agencies, schools, mental health centers, non-profit organizations, or healthcare organizations. They review cases and compile case reports containing relevant information. Furthermore, they provide support and guidance to families in need. If need be, they introduce or refer clients to other agencies. Also, they may schedule appointments for their clients with legal aid workers, counselors, doctors, and the likes. Asides from that, they coordinate client care following the organization's protocols. Additionally, they advocate for people under their care.

Employers seek candidates with at least a bachelor's degree in social work. Employers may require a state license or registration with a government body. Candidates must possess listening, problem-solving, coordination, negotiation, collaboration, organization, and computer skills. You must be conversant with crisis intervention strategies. Caseworkers make an average salary of $39,892 per annum. This varies between $28,000 and $56,000.

What Does a Case Worker Do

There are certain skills that many case workers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed emotional skills, communication skills and interpersonal skills.

Learn more about what a Case Worker does

How To Become a Case Worker

If you're interested in becoming a case worker, one of the first things to consider is how much education you need. We've determined that 64.4% of case workers have a bachelor's degree. In terms of higher education levels, we found that 12.1% of case workers have master's degrees. Even though most case workers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Case Worker

Case Worker Career Paths

Average Salary for a Case Worker

Case Workers in America make an average salary of $41,459 per year or $20 per hour. The top 10 percent makes over $55,000 per year, while the bottom 10 percent under $30,000 per year.
Average Case Worker Salary
$41,459 Yearly
$19.93 hourly
$30,000
10 %
$41,000
Median
$55,000
90 %

What Am I Worth?

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How To Become a Case Worker
How To Become a Case Worker Career Overview

States With The Most Case Worker Jobs

Mouse over a state to see the number of active case worker jobs in each state. The darker areas on the map show where case workers earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Case Worker Jobs By State

RankStateNumber of JobsAverage Salary
1California6,741$44,637
2Florida3,777$32,484
3Texas3,586$41,799
4New York2,698$51,155
5Georgia2,029$37,706
6Massachusetts2,027$38,912
7Washington1,743$43,122
8Virginia1,595$40,004
9Illinois1,495$38,833
10North Carolina1,494$39,966
11Pennsylvania1,337$41,125
12Colorado1,168$44,749
13Tennessee1,077$37,404
14Missouri1,042$33,679
15Ohio884$36,957
16Michigan860$35,990
17Maryland859$41,252
18New Jersey850$52,661
19Arizona823$34,006
20Oregon800$41,723
21South Carolina799$39,860
22Indiana751$39,808
23Alabama721$34,292
24Minnesota704$42,910
25Connecticut677$50,149
26Louisiana639$33,622
27Utah555$36,197
28Oklahoma537$30,559
29Wisconsin507$41,998
30Iowa400$39,773
31Nebraska395$33,170
32New Mexico361$45,981
33Arkansas356$40,483
34Kentucky347$32,529
35Idaho327$40,792
36West Virginia290$45,331
37Kansas281$41,886
38Maine240$43,347
39Mississippi233$28,555
40South Dakota200$36,652
41Hawaii198$34,080
42Alaska193$41,780
43Nevada189$40,854
44Delaware174$48,690
45New Hampshire153$45,682
46Rhode Island143$38,592
47Montana115$37,258
48Wyoming112$36,654
49North Dakota67$40,848
50Vermont59$39,773

Case Worker Education

Case Worker Majors

Case Worker Degrees

Bachelors

64.4 %

Associate

13.8 %

Masters

12.1 %

Top Colleges for Case Workers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. SUNY at Albany

Albany, NY • Private

In-State Tuition
$10,011
Enrollment
13,434

3. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

4. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

5. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

6. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

7. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

8. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

9. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition
$6,798
Enrollment
31,503

10. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079

Top Skills For a Case Worker

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.5% of case workers listed social work on their resume, but soft skills such as emotional skills and communication skills are important as well.

  • Social Work, 19.5%
  • Crisis Intervention, 7.5%
  • Patients, 6.5%
  • Substance Abuse, 6.0%
  • Community Resources, 5.9%
  • Other Skills, 54.6%

Choose From 10+ Customizable Case Worker Resume templates

Zippia allows you to choose from different easy-to-use Case Worker templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Case Worker resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Case Worker Demographics

Case Worker Gender Distribution

Female
Female
73%
Male
Male
27%

After extensive research and analysis, Zippia's data science team found that:

  • Among case workers, 73.2% of them are women, while 26.8% are men.

  • The most common race/ethnicity among case workers is White, which makes up 65.9% of all case workers.

  • The most common foreign language among case workers is Spanish at 71.5%.

Work Experience Programs For Case Workers

Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!

Cyber Security Program

Company: Clifford Chance

Cost: Free

Duration: 5-6 hours

Client Research and Problem Identification Program

Company: Accenture North America

Cost: Free

Duration: 4-5 hours

Token Service Technology Program

Company: Visa

Cost: Free

Duration: 2-3 hours

Cyber Security Management Program

Company: ANZ Australia

Cost: Free

Duration: 5-6 hours

Digital Assurance Program

Company: PwC Switzerland

Cost: Free

Duration: 5-6 hours

UK Public Service Program

Company: Transform Society

Cost: Free

Duration: 2.5 hours

Digital Intelligence in Business Transformation Program

Company: PwC Switzerland

Cost: Free

Duration: 7-8 hours

Careers in Government Program

Company: NSW Government Virtual Program

Cost: Free

Duration: 1-2 hours

Strategy Consulting Program

Company: Accenture Australia

Cost: Free

Duration: 5-6 hours

Engaging the community Program

Company: Teach for Australia

Cost: Free

Duration: 2 hours

Online Courses For Case Worker That You May Like

Advertising Disclosure  
Strengthening Community Health Worker Programs
edX (Global)

Despite medical and technological advances, half of the world’s population lacks access to essential health services, and over 8.9 million preventable deaths occur every year. There is an acute global shortage of health workers, a gap that will grow to 18 million by 2030. Studies show that training high-performing community health workers can help close these gaps and save more than 3 million lives annually. In the past few decades, many community health worker programs across the world have...

Training and Learning Programs for Volunteer Community Health Workers
coursera

Volunteer community health workers (CHWs) are a major strategy for increasing access to and coverage of basic health interventions. Our village health worker training course reviews the process of training and continuing education of CHWs as an important component of involving communities in their own health service delivery. Participants will be guided through the steps of planning training and continuing education activities for village volunteers. The course draws on real-life examples from c...

Customer Service & Support For Customer Service Executives
udemy
4.5
(270)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

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Best States For a Case Worker

Some places are better than others when it comes to starting a career as a case worker. The best states for people in this position are New Jersey, New York, Connecticut, and Delaware. Case workers make the most in New Jersey with an average salary of $52,661. Whereas in New York and Connecticut, they would average $51,155 and $50,149, respectively. While case workers would only make an average of $48,690 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Connecticut

Total Case Worker Jobs:
677
Highest 10% Earn:
$70,000
Location Quotient:
1.22

2. New York

Total Case Worker Jobs:
2,698
Highest 10% Earn:
$73,000
Location Quotient:
1.26

3. West Virginia

Total Case Worker Jobs:
290
Highest 10% Earn:
$63,000
Location Quotient:
1.14
Full List Of Best States For Case Workers

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Top Case Worker Employers

Most Common Employers For Case Worker

RankCompanyAverage SalaryHourly RateJob Openings
1Navient$44,272$21.2819
2Binder & Binder$43,353$20.84107
3EMSI$43,162$20.75156
4Catholic Charities Health and Human Services$43,056$20.7096
5International Rescue Committee$42,434$20.4023
6Pioneer Credit Recovery - A Navient$39,707$19.0959
7Children International$39,555$19.0221
8Maximus$39,458$18.9746
9Family Support Services$39,300$18.8924
10Ireland Home Based Services$39,150$18.8239

Case Worker Videos