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Become A Case Worker

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Working As A Case Worker

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Organizing, Planning, and Prioritizing Work
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • $39,725

    Average Salary

What Does A Case Worker Do At Prosource Technologies

* Assist owners in completing the application form, in person, telephone or internet;
* Conduct face-to-face meetings with the prope11y owner, explaining the housing disaster program and answering questions;
* Reviews required verification information from the property owner (e.g. identity, property ownership, damage assessments, etc.).
* Provide owners with program information to take home, including a list of any documents still needed for verification.
* Contact the property owner as necessary to ensure that missing documents is provided.
* Perform a review of the verification information prior to presentation to the property owner.
* Provide advisory services by helping the property owner access various services, including financial counseling, legal aid, workshops and mediation series

What Does A Case Worker Do At The Salvation Army

* The Family Services Office Caseworker/Hana Pono’i Instructor will provide intake and
* follow up of applicants seeking financial and material assistance.
* The Caseworker/Hana Pono’i Instructor will
* be required to provide general office support and participate in special projects.
* SUPERVISION: The Caseworker/Hana Pono’i Instructor will work under the direct supervision of the Family
* Services Director.
* Each employee of The Salvation Army is expected to work with all clients, agency partners,
* and other Salvation Army staff in a professional manner at all times

What Does A Case Worker Do At Good Shepherd Services

* Provide in-person crisis intervention, case management services, counseling, housing advocacy, and self-sufficiency related support and referrals for 10 domestic abuse survivors and their children.
* Participate in weekly supervision, case conferences, trauma-informed practice training, and other relevant trainings in order to offer high quality services to participants.
* Develop and implement varied trainings, workshops, activities, and special events for shelter residents to support their continued safety, self-sufficiency, and well-being.
* Co-facilitate 12-week Parenting Journey group for survivors with SHP staff at any of the program locations.
* Participate in staff and resident house meetings in order to enhance and encourage the development of community within the residence.
* Utilize required agency and funder databases to record statistical and narrative case-related documentation.
* Collaborate withother GSS shelter staff to ensure that there is a safe, clean, welcoming, home-like environment in place for residents at all times.
* Receive visitors and deliveries, ensuring the safety of residents as the primary objective in accomplishing day-to-day operations.
* Perform other duties as assigned

What Does A Case Worker Do At Children's Village

* Adheres to all Agency and departmental Safety Procedures including reporting any unsafe practices, equipment and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification.
* To be assigned by Director or Social Work Supervisor:
* Home visits for active and trial discharge cases as assigned.
* Full case management responsibilities as assigned.
* Discharge planning/community resource development.
* Completing all assigned documentation.
* Meeting with Social Work Supervisor and Social Worker to coordinate treatment efforts on “shared cases.”
* Functioning as a member of interdisciplinary team, attending and participating in Trauma Systems Therapy meetings, other treatment conferences and team meetings, as appropriate.
* Providing appropriate documentation of all efforts on behalf of children and families receiving services, (e.g. progress notes recordings).
* Attending court hearings as assigned, representing The Children’s Village.
* Participating in all assigned training programs.
* Responsibility for reporting to immediate Supervisor in writing, any untoward incidents and/or incidents inconsistent with The Children’s Village’s policies and procedures, particularly incidents involving suspected abuse (staff-child, child-child, child-staff).
* Understanding and working toward agency and unit goals and objectives

What Does A Case Worker Do At CTG

* Effectively work, maintain and manage a variety of cases with current and accurate notes.
* May have some training responsibilities for other case workers limited to projects and specific tasks.
* Maintain a daily system of providing timely and accurate information required to move cases through the verification and case management pipeline.
* Verify documents and coordinate health care coverage for patients, including eligibility of benefits.
* Professional interaction with attorneys, insurance adjusters, medical providers, court staff, recipients and family members.
* Negotiate lien settlements per contract guidelines.
* Prepare required correspondence, liens, claims and other related documents.
* Perform basic and advanced levels of document review, legal research, and case management.
* Compile, analyze and make conclusions about information from multiple sources.
* Give special attention to the timely processing of events, various legal deadlines, and critical accounting/finance issues.
* Process Intake referral leads from attorneys, insurance adjusters, personal representatives, stakeholders and medical providers.
* Review and research leads regarding potential accident or trauma situations.
* Handle phone inquiries for both demand package issues and from beneficiaries promptly and with courtesy.
* Meet department objective standards for Customer Service, Probate Research, Asset research, Document Review and Intake.
* Complete periodic reports for management when necessary

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How To Become A Case Worker

Although most social workers need a bachelor’s degree in social work, clinical social workers must have a master’s degree and 2 years of post-master’s experience in a supervised clinical setting. Clinical social workers must also be licensed in the state in which they practice.


A bachelor’s degree in social work (BSW) is the most common requirement for entry-level positions. However, some employers may hire workers who have a bachelor’s degree in a related field, such as psychology or sociology.

A BSW prepares students for direct-service positions such as caseworker or mental health assistant. These programs teach students about diverse populations, human behavior, social welfare policy, and ethics in social work. All programs require students to complete supervised fieldwork or an internship.

Some positions require a master’s degree in social work (MSW), which generally takes 2 years to complete. Master’s degree programs in social work prepare students for work in their chosen specialty by developing clinical assessment and management skills. All programs require students to complete a supervised practicum or an internship.

A bachelor’s degree in social work is not required in order to enter a master’s degree program in social work. Although a degree in almost any major is acceptable, courses in psychology, sociology, economics, and political science are recommended. Some programs allow graduates with a bachelor’s degree in social work to earn their master’s degree in 1 year.

In 2015, there were more than 500 bachelor’s degree programs and more than 200 master’s degree programs accredited by the Council on Social Work Education.

Some universities offer doctoral programs in social work, where students can earn a Doctorate of Social Work (DSW) or a Ph.D. Most doctoral programs in social work require students to have a master’s in social work and experience in the field. Many doctor’s students go on to work as postsecondary teachers.

Licenses, Certifications, and Registrations

Most states have licensure or certification requirements for nonclinical social workers. Requirements vary by state.

All states require clinical social workers to be licensed. However, some states provide exemptions for clinical social workers who work in government agencies. Becoming a licensed clinical social worker requires a master’s degree in social work and a minimum of 2 years of supervised clinical experience after graduation. After completing their supervised experience, clinical social workers must pass a clinical exam to be licensed.

Because licensing requirements vary by state, those interested should contact their state board. For more information about regulatory licensure boards by state, contact the Association of Social Work Boards.

Important Qualities

Communication skills. Clients talk to social workers about challenges in their lives. To effectively help, social workers must be able to listen to and understand their clients’ needs.

Empathy. Social workers often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Being able to work with different groups of people is essential for social workers. They need strong people skills to foster healthy and productive relationships with their clients and colleagues.

Organizational skills. Social workers must help and manage multiple clients, often assisting with their paperwork or documenting their treatment.

Problem-solving skills. Social workers need to develop practical and innovative solutions to their clients’ problems.

Time-management skills. Social workers often have many clients and administrative responsibilities. They must effectively manage their time to provide adequate service to all of their clients.

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Case Worker jobs

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Case Worker Career Paths

Case Worker Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Arabic

  • Portuguese

  • Somali

  • Italian

  • Russian

  • German

  • Hindi

  • Bosnian

  • Croatian

  • Serbian

  • Japanese

  • Amharic

  • Urdu

  • Turkish

  • Dutch

  • Korean

  • Ukrainian

  • Tigrinya

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Case Worker

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Case Worker Education

Case Worker

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Real Case Worker Salaries

Job Title Company Location Start Date Salary
Case Worker Human First Inc. Lynbrook, NY Aug 04, 2016 $60,861
Case Worker Human First, Inc. Lynbrook, NY Apr 08, 2013 $55,000
Case Worker Fund for The City of New York New York, NY Jan 07, 2016 $42,025
Case Worker Chinatown Service Center Monterey Park, CA Oct 09, 2016 $41,615
Case Worker SCO Family of Services New York, NY Jul 01, 2015 $41,000
Case Worker Robert Clement Center New York, NY Sep 01, 2010 $40,450
Case Worker University of North Texas Health Science Center Fort Worth, TX Feb 13, 2015 $40,008
Case Worker SCO Family of Services New York, NY Aug 30, 2013 $40,000
Case Worker SCO Family of Services New York, NY Jul 01, 2012 $40,000
Case Worker SCO Family of Services New York, NY Jun 01, 2011 $40,000
Case Worker Good Shepherd Services New York, NY Jan 11, 2015 $39,725
Case Worker Good Shepherd Services New York, NY Nov 18, 2016 $39,725
Bilingual Case Worker CGP&H, LLC East Windsor, NJ Jun 14, 2012 $39,645
Case Worker Eihab Human Services Springfield, NY Oct 01, 2011 $35,000
Case Worker Eihab Human Services NY Oct 01, 2011 $35,000
Case Worker Hanmaeum Senior Services, Inc. Los Angeles, CA Sep 12, 2013 $34,373
Case Worker 2 County of Dauphin Payroll Department Harrisburg, PA Oct 01, 2013 $33,955
Case Worker 2 County of Dauphin Harrisburg, PA Sep 01, 2010 $33,955
Case Worker 2 County of Dauphin Payroll Department Harrisburg, PA Oct 01, 2010 $33,955

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Top Skills for A Case Worker


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Top Case Worker Skills

  1. Financial Assistance
  2. Child Abuse
  3. Crisis Intervention
You can check out examples of real life uses of top skills on resumes here:
  • Entered data, processed, and filed applications for evacuees from Hurricane Katrina and Rita to provide short term financial assistance.
  • Case Worker, investigator and manager for cases of suspected child abuse and neglect of children.
  • Intervened in crisis, utilizing approved crisis intervention strategies.
  • Conducted intake assessments and interviews with clients, met with clients periodically to discuss services.
  • Developed individual behavioral treatment plans and maintained progress reports.

Top Case Worker Employers

Case Worker Videos

Pros And Cons Of Being A Social Worker

A Day in the Life- Social Worker

Case Manager, Career Video from drkit.org