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Case worker resume examples from 2025

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Updated March 26, 2025
6 min read
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How to write a case worker resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in case worker-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some case worker interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some case worker interviews.

Here are example skills to include in your “Area of Expertise” on a case worker resume:

  • Social Work
  • Crisis Intervention
  • Patients
  • Substance Abuse
  • Community Resources
  • Child Abuse
  • Customer Service
  • Foster Care
  • Intake Assessments
  • Medicaid
  • Mental Illness
  • Public Assistance
  • Mental Health
  • Support Services
  • Social Security
  • Developmental Disabilities
  • Protective Services
  • Law Enforcement
  • Financial Assistance
  • Child Care
  • Community Services
  • Community Agencies
  • Direct Services
  • Domestic Violence
  • Social Service Agencies
  • Probate
  • Court Reports
  • Medical Appointments
  • Court Hearings
  • Crisis Situations

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the case worker.

How to write case worker experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are effective examples from case worker resumes:

Work history example #1

Child Protective Specialist

Petersburg Public Library

  • Provided intensive in-home family counselor sessions three times weekly.
  • Performed of client assessments, established living plans, monitored client progress and provided brief in-home counseling as needed.
  • Performed diligent searches on children in DHS custody to locate relatives of the child.
  • Supervised five Child Protective Services Specialists in charge of CPS investigations.
  • Encouraged parent involvement in a low income, diverse student populated elementary school.

Work history example #2

Case Worker

Garden City Hospital

  • Prepared required correspondence for Medicaid Estate claims and other related documents.
  • Identified and assisted in Permanency Planning/Adoption/Reunification/Emancipation.
  • Organized and presented educational programs as assigned to communities' organizations trying to understand and assess risky behavior for HIV infection.
  • Supervised MSW student from the University of Pennsylvania and composed written evaluations.
  • Composed email correspondences to Management/Database/Finance Teams as needed to process patient requests in compliance with HIPAA.

Work history example #3

Case Worker

Judson

  • Reported case progress to DHS and completes CPS complaints as needed.
  • Worked closely with DHS and CPS authorities to resolve case concerns.
  • Provided in-home services for families and children returning from foster care Utilized a team, strength based approach with clients
  • Passed a thorough background check, health assessment, CPR certification and special training classes.
  • Performed in-service training for staff to assist in the understanding of social and emotional factors of the ESRD patients.

Work history example #4

Community Worker

Xerox

  • Solved complex problems through analysis and sensitive communication with injured veterans to document combat history.
  • Coordinated patient discharge arrangements including nursing home placement, rehabilitation, hospice, and transportation.
  • Managed and coordinated Midrange's yearly System i Customer Appreciation Day at the Boca Raton Facility of IBM.
  • Conducted PPE assessments, storm water inspections, lead toolbox discussion and developed communication of incidents and corrective actions
  • Supported communications to a diverse audience including employees, community members, media and customers.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from case worker resumes:

Master's Degree in psychology

Rutgers, The State University of New Jersey, New Brunswick, NJ

2018 - 2019

Highlight your case worker certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your case worker resume:

  1. Certified Nurse Assistant (CNA)
  2. Medical Assistant
  3. Certification in Forensic Social Work (CFSW)
  4. Certified Case Manager (ACM)
  5. Certified Application Security Engineer - Java (CASE)
  6. Certified Medical Interpreter - Spanish (CMI)
  7. Certified Professional - Human Resource (IPMA-CP)
  8. Certified Professional Counselor
  9. OSHA Safety Certificate

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