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Top 50 Case Worker Skills

Below we've compiled a list of the most important skills for a Case Worker. We ranked the top skills based on the percentage of Case Worker resumes they appeared on. For example, 10.4% of Case Worker resumes contained Public Assistance as a skill. Let's find out what skills a Case Worker actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Case Worker

1. Public Assistance
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high Demand
Here's how Public Assistance is used in Case Worker jobs:
  • Initiated and determine public assistance for Family and Children Medicaid and N.C. Health Check/Health Choice, eligibility for multicultural population.
  • Specialized in determination of eligibility for public assistance and maintenance of over 800 cases annually.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Collaborated with Human Resources Administration to successfully troubleshoot public assistance cases facing sanctions.
  • Analyze public assistance applicant information to determine new and ongoing eligibility for benefits.
  • Determine if applicants meet the eligibility requirements for public assistance programs.
  • Coordinated case management programs for families applying for public assistance.
  • Conducted client interviews to assess eligibility for public assistance.
  • Assist families completing/re-applying applications for Public Assistance.
  • Determine applicant eligibility for public assistance programs.
  • Developed service plans, provided concrete services such as public assistance, Medicaid, and mental health and home health services.
  • Interviewed persons applying for public assistance programs, establish and maintain with the client an Agreement of Mutual Responsibility.
  • Managed case loads of ~80 clients, including analyzing information for public assistance applicants, data collection and management.
  • Assist clients in retaining public assistance benefits by updating information in client files and State eligibility systems.
  • Make the eligibility decision for various public assistance programs including TANF, Food Stamps and Medicaid.
  • Review and explain to clients, public assistance amounts and authorizing payment of benefits.
  • Completed accurate and detailed case logs regarding public assistance clients and services.
  • Reviewed all public assistance cases to verify all information.
  • Maintained and updated the public assistance accounts receivable system.
  • Assist participants in completing federal documents to continue to receive public assistances.

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7 Public Assistance Jobs

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2. Child Abuse
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high Demand
Here's how Child Abuse is used in Case Worker jobs:
  • Investigated suspected allegations of child abuse and maltreatment.
  • Educate community members regarding Child Abuse/Neglect criteria.
  • Conducted joint investigations with law enforcement and other community programs such as Children's Assessment Center, Child Abuse Pediatric Team.
  • Addressed legal issues such as child abuse and discipline, participated in hearings and provided testimony to inform custody arrangements.
  • Attended Child Abuse Training, Recognition and Reporting for NY State Social Service Workers Hunter College (2007).
  • Case Worker, investigator and manager for cases of suspected child abuse and neglect of children.
  • Mandated to report any witnessed or suspected child abuse to The Department of Children and Families.
  • Provide ongoing case management to families whose children have been affected by child abuse or neglect.
  • Investigate child abuse and neglect allegations and address concerns through case management or through court involvement.
  • Provided training to parents of children in the program to enhance safety and reduce child abuse.
  • Performed Safety Assessments /Safety Plans as an emergent deterrent to reduce child abuse.
  • Report all concerns of possible child abuse, neglect or unsafe conditions.
  • Answered telephone calls about potential child abuse and collected and documented facts.
  • Investigated and reported to the court regarding child abuse and neglect.
  • Investigated, and assessed reports of child abuse and neglect.
  • Participated in workshops on Child Abuse and Neglect.
  • Investigated allegations of child abuse and neglect.
  • Facilitated workshops including parenting skills development and child abuse recognition and prevention.
  • Conducted assessments of current life situations of families to determine the presence of child abuse and neglect..
  • Investigated and assessed allegations of child abuse Assisted families in receiving help and using resources Shelter Support Staff Substitute

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3. Crisis Intervention
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high Demand
Here's how Crisis Intervention is used in Case Worker jobs:
  • Utilized crisis intervention strategies to defuse heightened situations between parents and child/children.
  • Advanced professional communication, client engagement and crisis intervention with multicultural families.
  • Provided crisis intervention, understanding and utilizing emergency response procedures.
  • Performed crisis intervention and participated in 24-hour on-call rotation.
  • Intervened in crisis, utilizing approved crisis intervention strategies.
  • Handled crisis intervention of mentally/physically impaired adults.
  • Provided on call emergency and crisis intervention.
  • Provided crisis intervention services when required.
  • Conducted crisis intervention and conflict resolution.
  • Perform crisis intervention when necessary.
  • Provide crisis intervention and support, including coordination of crisis plans with outside providers within the community.
  • Provided crisis intervention, case management, attended court hearings, monitored foster homes for compliance.
  • Responded to calls for crisis intervention on a 24-7 helpline and in the field.
  • Provide crisis intervention for victims of sexual abuse and domestic violence.
  • Trained in the Crisis Intervention & Conflict Resolution method.
  • Scheduled and set plans for respite and crisis intervention.
  • Experience with youth / families: Crisis intervention.
  • Offer crisis intervention, referrals, information.
  • Provided crisis intervention and de-escalation.
  • Provided crisis intervention and educational counseling to domestic abuse victims via a 24 hour hotline.

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4. Court Hearings
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high Demand
Here's how Court Hearings is used in Case Worker jobs:
  • Participated in emergency, juvenile and/or dependency court hearings to testify regarding child placement
  • Accompanied victims to court hearings in order to advocate on their behalf and provide emotional support.
  • Served as a spokesman for the Agency during court hearings and worked along-side Agency attorneys.
  • Supervised family visits at agency, attended & testified in court hearings.
  • Attended court hearings; provided testimonials on abuse and neglect cases.
  • Accompanied youth and families to court hearings and caseworker meetings.
  • Attended PPT meetings and court hearings with student and families.
  • Attended court hearings, reported to judges & parole officers.
  • Assist attorneys for court hearings by preparing cases for trial.
  • Offered expert testimony for legal consultations and court hearings.
  • Attend court hearings and provide insights when required.
  • Attended court hearings to advocate for my clients.
  • Advocated for the family during court hearings.
  • Attended court hearings for various caseloads.
  • Testify in court during court hearings.
  • Compiled case information for court hearings, IEP meetings, staffings, medical and psychiatric appointments, and family team meetings.
  • Participate in service plan review, FTC's, 20 day conference Review court reports and attend court hearings for families.
  • Manage foster care cases until permanency for children is achieved Attend court hearings for case updates and write court reports
  • Attended court hearings related to clients, submitted court reports on progress, made recommendations to court officals.
  • Oversee office staff and daily casework Attend District Court hearings Conduct monthly checks and daily reports

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5. Community Resources
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high Demand
Here's how Community Resources is used in Case Worker jobs:
  • Researched all available community resources and coached students/parents on contacting and utilizing resources with particular focus on family support programs.
  • Provide patient/family with information to community resources to assist in recovery.
  • Guided individuals in accessing appropriate employment and community resources.
  • Educated consumers and their families regarding community resources.
  • Identify community resources and make professional referrals.
  • Assist in connecting clients with community resources for affordable housing, utility assistance, furniture, clothing, and food pantries.
  • Coordinated field visits to assist clients in utilizing community resources such as clinics, hospitals, and other social agencies.
  • Help clients with community resources for example The Salvation Army, Catholic Charities, and United Way.
  • Educate consumers about mental or physical illness, abuse, medication, or available community resources.
  • Refer and coordinate assistance for clients utilizing community resources when needed and arrange for appointments.
  • Assisted foster families with obtaining needed services for clients through referrals to community resources.
  • Maintain familiarity with billing services, financial aid services, and community resources.
  • Refer appropriate community resources and services that are suitable for each family.
  • Prevent recurrence of crisis, and provide the families with community resources.
  • Advised on available community resources, programs, and processes.
  • Researched low-cost programs, housing, and community resources.
  • Share community resources and local opportunities with clients.
  • Served as liaison for CPS to community resources by implementing preventive services for families thru public and private agencies.
  • Coordinated community resources with Hennepin County and other care providers for the best interest of youth in care.
  • Conducted intensive outreach to connect children and families with agencty and community resources.

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6. Social Workers
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high Demand
Here's how Social Workers is used in Case Worker jobs:
  • Monitored and documented weekly progression of participant's goals while communicating with physicians and social workers.
  • Completed detailed confidential paperwork regarding visits, case notes, and contacted social workers/agencies/lawyers/judges.
  • Meet with hospital case and social workers to educate for patient eligibility screening, and new program requirements.
  • Coordinated treatment plans between the client, foster parents, social workers, biological parents, and doctors.
  • Work with hospital staff, social workers, and nurse case managers to assist uninsured patients.
  • Maintain contact with attorneys, and social workers to inform them of any conferences or movements.
  • Testified and provided requested information to Judges, clerks, social workers, and attorneys.
  • Work with other community organizations, social workers, health care professionals, and employers.
  • Advise social workers and court staff of any changes in youth's behavior and status.
  • Worked with social workers in matters affecting student's disabilities or at-risk groups.
  • Worked with a team of Doctors, Psychiatrists, and other social workers.
  • Worked alongside social workers, CPS, and DSS in child abuse cases.
  • Coordinated care with doctors, social workers and family members.
  • Assisted social workers with case management and resource folder.
  • Provided progress reports for County Social Workers.
  • Maintain communication with sending state social workers.
  • Provided office support to shelter social workers.
  • Worked cooperatively with a treatment team of nurses, medical doctors, social workers, and psychiatrists.
  • Supervised two per diem social workers.
  • Counseled at risk teens Assisted social workers Performed office duties

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7. Mental Health Services
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high Demand
Here's how Mental Health Services is used in Case Worker jobs:
  • Conducted case management and outreach to homeless population needing mental health services.
  • Provided mental health services to children with serious emotional/behavioral disorders.
  • Conducted psychological evaluations and referred clients for mental health services.
  • Attended and completed forensic interviews Discussed needs with clients and made referrals to obtain community and mental health services as needed.
  • Referred families for concrete services such as, Medicaid, Medicare, housing, and mental health services.
  • Deliver quality mental health services that include assessment and treatment planning for clients in a residential facility.
  • Collaborate with other service providers, mental health services and educational programs to meet consumer needs.
  • Handled client emergencies and worked with the client to maintain prescribed medical and mental health services.
  • Worked with parents and children directly to provide mental health services as needed.
  • Assess and refer clients to poly outpatient programs, and mental health services.
  • Offered short term supportive counseling to tenants unconnected to outside mental health services.
  • Arranged for referrals to programs and mental health services according to individual needs.
  • Conducted intake assessments to refer participants to proper mental health services.
  • Attend court hearings to review client's mental health services.
  • Coordinate mental health services for those impacted by 9/11.
  • Coordinated and audited mental health services.
  • Linked troubled youth with G.E.D programming, teen parenting programs, substance abuse treatment and mental health services.
  • Provide mentorship and guidance to youth from Probation, Social Services, Mental Health Services.
  • Provided on-site mental health services in partnership with the Los Angeles County Department of Children and Family Services.

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8. Intake Assessments
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high Demand
Here's how Intake Assessments is used in Case Worker jobs:
  • Completed intake assessments on children and families Provided necessary community resources to families Conducted parent education and enrichment activities for children 0-5
  • Perform intake assessments and maintain associated client and site documentation.
  • Performed intake assessments to screen families for program qualifications.
  • Complete intake assessments and orientation of assigned caseload.
  • Conducted intake assessments for homeless individuals and families.
  • Conducted intake assessments and all related paperwork.
  • Complete client intake assessments, client treatment plans, file and distribute intake documentation to appropriate supervising agency.
  • Conduct client intake assessments for financial aid services by phone and in person.
  • Conducted intake assessments on clients to determine needs * Volunteered over 1500 hours
  • Conducted intake assessments for victims and their children for the shelter program.
  • Included intake assessments, wellness screenings, and emergency prescription referrals.
  • Complete intake assessments to determine the needs of clients.
  • Carry a full caseload of intake assessments.
  • Performed intake assessments, psychosocial evaluations, temporary placement recommendations, and follow-up.
  • Conducted culturally sensitive psychosocial intake assessments with new participants.
  • Complete intake assessments and provide housing stabilization services Ensure the accurate and timely entry of client level data into HMIS.
  • Generated psychosocial evaluations, DDP 1&2's, case notes, intake assessments and discharge paperwork.

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9. Treatment Plans
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high Demand
Here's how Treatment Plans is used in Case Worker jobs:
  • Developed individualized treatment plans with patient and service providers for optimal clinical aftercare.
  • Documented and reported on cases and provided recommendations and implemented treatment plans.
  • Developed individual behavioral treatment plans and maintained progress reports.
  • Write and review treatment plans with other team members, including medical and behavioral therapists to assess client progress throughout treatment.
  • Developed case files and treatment plans under the supervision of the team's clinical social worker.
  • Developed, implemented, and monitored the behavior modification treatment plans and daily home skills plans.
  • Created Treatment plans for families and other respondents according to Department of Human Services standards.
  • Coordinated treatment plans and client reviews with treatment team to evaluate school retention performance.
  • Implemented specific treatment plans with clients whom have difficulties adjusting to everyday society.
  • Develop and implement treatment plans based on clinical experience and knowledge.
  • Conduct assessments, complete evaluations, treatment plans and discharge summaries
  • Developed and implemented treatment plans for children in foster care.
  • Develop treatment plans according to changes in client status.
  • Assisted in recommending and implementing treatment plans.
  • Oversee parents compliance with treatment plans.
  • Completed client assessments and treatment plans.
  • develop service plan*provide individual and family counseling *facilitate parenting workshops*conduct home visits*maintain updated case notes and treatment plans
  • Worked with multi-disciplinary team to formulate comprehensive mental health treatment plans for patients.
  • Administered psychosocial intakes and assessments with development of treatment plans.
  • Observed and recorded clients behavior and prepared treatment plans.

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10. Medicaid
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high Demand
Here's how Medicaid is used in Case Worker jobs:
  • Conducted interviews, determined eligibility for Food Stamps and Medicaid Programs.
  • Determine eligibility of Medicaid, and other government programs.
  • Interviewed and determined applicant eligibility for Medicaid assistance.
  • Assist veterans and non veterans apply for SSI/SSDI, Help clients with applying for food stamps, Medicaid, Cash assistance.
  • Performed clerical duties and interview clients, obtained, and verified income to determine eligibility for Medicaid programs.
  • Verified, documented and investigated the presence of health care coverage for Medicaid recipients and their families.
  • Review, processes and make decisions on Medicaid application submitted by the clients to the Medicaid program.
  • Registered clients and documented information in order to find out if they were eligible for Medicaid assistance.
  • Assisted Hospice patients in securing Medicaid benefits; filed Medicaid applications for hospice patients and families.
  • Process Medicaid applications for Dallas County, non-citizen patients and for prior bills for SSI patients.
  • Assisted clients in completing applications; Welfare, Medicaid, Food Stamps and Social Security application.
  • Processed SC Medicaid applications for all children, family and adult related programs.
  • Assist clients with SNAP, Medicaid, TANF, and disability benefits.
  • Maintained knowledge on the changes that were taking place in Medicaid.
  • Interviewed clients for Food Stamps, TANF, and Medicaid benefits.
  • Coordinate all patient and family services in partnership with Medicaid process.
  • Assisted clients in resolving Medicaid issues.
  • Maintained office files for Medicaid.
  • Provided information needed to determine eligibility for Food Stamps, Medicaid, and Cash Assistance.
  • Interviewed clients to accurately determine eligibility for Medicaid, TANF and /or foodstamp services.

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7 Medicaid Jobs

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11. Service Plans
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high Demand
Here's how Service Plans is used in Case Worker jobs:
  • Completed initial intake for women first utilizing the emergency shelter and established service plans.
  • Assessed open cases, determined best plan of action, made appropriate local community referrals, wrote service plans and closed cases
  • Complete all necessary paperwork including Family Assessment Service Plans, Progress Notes, and Monthly Program Statistics within necessary time frames
  • Developed service plans with the family and service providers and monitored and documented the progress of those service plans.
  • Created service plans for families and children which address safety, behavioral, educational, psychological and permanency needs
  • Developed Individual Service Plans, specifying goals and needs, and coordinated need with available services.
  • Prepared service plans, permanency hearing reports, court updates, and crisis management plans.
  • Accompany children and families to court appearances and prepare service plans and progress reports.
  • Monitored client's progress, implemented individual service plans for families and individuals.
  • Developed Family Service Plans for each specific family on my caseload.
  • Conduct client intakes and assessments, service plans and discharge planning.
  • Monitored the implementation, evaluate progress and revise service plans.
  • Facilitated service plans through referrals, planning and casework counseling.
  • Implement individual service plans to assist residents in attaining goals.
  • Manage caseloads/Writing Service Plans, Progress, and Termination Reports.
  • Completed 6 month Family Assessment Service Plans.
  • Formulated and revised service plans for clients.
  • Developed service plan that included monitoring and evaluating service delivery and modifying service plans with the mother and child as needed.
  • Counseled clients Administered service plans, mentoring and advising clients on available benefits Reviewed the best methods of treatments for each individual
  • Conducted home and field assessments Facilitated court and agency based advocacy for clients Maintained psychosocial assessments and document management Developed service plans

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12. Customer Service
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high Demand
Here's how Customer Service is used in Case Worker jobs:
  • Executed focused customer service through problem resolution from telephone inquires; high volumes call management.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Adhere to confidentiality and provide excellent customer service skills.
  • Cross-trained and provided back-up for other customer service representatives.
  • Received accolades for excelling in exemplary customer service skills.
  • Meet department objective standards for Customer Service, Probate Research, Asset research, Document Review and Intake.
  • Achieved monthly collection goals collecting $50,000 + per month while demonstrating excellent customer service and organization.
  • Provide customer service and information to individuals, as well as transportation and coordination for services needed.
  • Managed wide variety of customer service and administrative tasks to resolve clients issues quickly and efficiently.
  • Directed project to implement a Preferred Repair shop list that allowed for better customer service.
  • Provided excellent customer service while in a high call volume and fast paced environment.
  • Contacted clients to conduct interviews via phone, while providing excellent customer service.
  • Utilized CNA, communication, customer service, documentation, confidentiality skills.
  • Interacted with clients on a daily basis and provided customer service.
  • Created new processes and systems for increasing customer service satisfaction.
  • Front of House customer service.
  • Provided direct customer service Actively supported individuals to meet yearly goals and remain independent in community.
  • Conducted all aspects of customer service and case management, including information requests settlement offers, and customer follow-up.
  • WORK EXPERIENCE Pest Control Technician * Provided quality customer service to the greater Boston area.
  • Assisted with utilities and rent funding, multi- tasking, customer service.

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1,218 Customer Service Jobs

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13. Substance Abuse
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high Demand
Here's how Substance Abuse is used in Case Worker jobs:
  • Managed an intense caseload of mentally-ill clients at this nonprofit community organization providing innovative mental health and substance abuse services.
  • Preformed individual therapy sessions with residents who suffer from chronic psychotic and/or mood disorders and substance abuse.
  • Work with cross-functional treatment team to establish individualized treatment protocols for women recovering from substance abuse.
  • Provided supportive counseling, substance abuse education and intervention.
  • Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
  • Interacted with individual that had issues with the law, alcohol/substance abuse and domestic violence among others.
  • Transported up to 10 adults to individual counseling, substance abuse treatment facilities, and court appointments.
  • Received training in domestic violence issues, telephone crisis response and substance abuse.
  • Facilitated all groups pertaining to Substance Abuse, Mental Health, and HIV.
  • Referred families for various counseling and therapy services, including substance abuse.
  • Confronted issues of homelessness, poverty, substance abuse and domestic violence.
  • Provide direct services through Adolescent Intensive Outpatient Substance Abuse Program.
  • Worked with substance abuse patients in the community.
  • Facilitated substance abuse counseling from the perspective of harm reduction , provided referrals to inpatient/outpatient treatment providers.
  • Provided substance abuse prevention and individual/family counseling Assisted in developing permanent re-housing plans
  • Managed 10 to 25 case loads Referred clients for services such as substance abuse treatment, parenting skills etc.
  • Identify mental health, substance abuse, or parenting needs and coordinate services to meet those needs.
  • Selected and recommended new instructional materials and programs for use in the substance abuse program.
  • Facilitated groups and trainings around HIV/AIDS, Family Planning, Substance Abuse
  • Obtained and supplied information to mental health providers and substance abuse agencies to provide best possible guidance to clients.

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14. Data Entry
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high Demand
Here's how Data Entry is used in Case Worker jobs:
  • Job duties require extensive data entry, calculation of income, household reserves including banking/investments, rent and utility responsibility.
  • Document and report client and residential activity information and conduct data entry as assigned.
  • Establish Medicaid and Medicare Insurance eligibility/Schedule Interviews/Data entry.
  • Assist Case Manager with client treatment plans, data entry using HMIS program, Excel, Word, and Lotus Notes.
  • Performed data entry using HMIS daily for Emergency Assistance Network and HPRP (homeless prevention rapid program).
  • Prepared reports (annual and quarterly), making significant use of computers for research and data entry.
  • Prepared client history information profile for timely and accurate data entry and maintained case file.
  • Performed light typing, filing, copying, word processing, and data entry.
  • Perform data entry of applications; administer case preparations such as obtaining reports etc.
  • Performed office duties such as data entry, word processing, filing and copying.
  • Case management, data entry, CRIS-E, clients work barriers and assessments.
  • Completed in-take interviews and performed data entry into the statewide data base.
  • Performed data entry for multiple clients on a daily basis.
  • Maintained records and data entry of case related information.
  • Maintained data entry of interviews and case recordings.
  • Updated case files, and performed data entry.
  • Perform data entry using HMIS daily.
  • Perform data entry, issue checks and record daily activities.
  • Performed emplyability assessments, administered Tabe tests, participated in presentations and group meetings, performed data entry and clerical tasks.
  • Reviewed applicant's cases for childcare -Provide agencies with technical support -Clarify policies -Data entry

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53 Data Entry Jobs

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15. Independent Living
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average Demand
Here's how Independent Living is used in Case Worker jobs:
  • Coordinated professional services and facilitated educational classes such as parenting, independent living skills, anger, and behavior management.
  • Implemented treatment plans and behavior modification addressing issues of independent living skills and family conflict resolution.
  • Provide service to developmentally disabled and/or brain-injured adults in the independent living and community settings.
  • Coordinate services and facilitate parenting, independent living skills, and behavior management techniques.
  • Prepared individuals for transition into adulthood and independent living.
  • Worked on call in the emergency shelter, the independent living program and the home for pregnant teens and teen mothers.
  • Help client be more self -sufficient to move toward independent living on their own, through a workshop education.
  • Assisted in teaching independent living skills to enhance and support a positive reintegration into the community and workplace.
  • Provided information on housing, food stamps, day care and other resources to help maintain independent living.
  • Assisted foster teens (16-20) develop independent living skills, community resources and provided individual sessions.
  • Counseled young mothers in the mother infant program and taught independent living skills to young mothers.
  • Provided independent living skills, counseled and guided clientele through transition and evaluate their progress.
  • Determined clients needs through psycho-social assessment, and developed client plans for independent living.
  • Prepared Independent Living Plans (ILP) and conduct bi-weekly updates.
  • Conducted Independent Living forums to youth, 14 years and older.
  • Managed a caseload of 16 adults in an Independent Living Program.
  • Assist clients with treatment plan for transitioning into independent living.
  • Maintain client independence through independent living skills.
  • Work with 16-21 year old youth who are court wards or delinquents to gain independent living skills.
  • Assist with client's independent living skills Receive monthly supervision to better assist clients

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16. Support Services
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average Demand
Here's how Support Services is used in Case Worker jobs:
  • Key Responsibilities & Achievements o Provided guidance and support services to abused elderly individuals, empowering them to become self-sufficient.
  • Provided affordable housing, economic support services to battered women, veterans or homeless population.
  • Interviewed clients to assess eligibility and referred clients to appropriate support services.
  • Developed discharge planning with needed community support services.
  • Provided support services for impoverished clients.
  • Act as a client advocate for individuals and families in the Transitional Housing program by providing support services.
  • Home Visited, Provide case management, follow up and support services to individuals and heir families.
  • Provided referral and support services for low income families, residential rehabilitation settings, and group homes.
  • Provide and arrange support services, such as employment, job training and education to parents.
  • Assisted hurricane victims with support services and products and made them available for there personal needs.
  • Answered correspondence and assisted in the coordination of all support services provided by the team.
  • Provide mental health support services to adults that present with a diagnosis from the DSM-5.
  • Develop monthly agency training activities calendar and distribute to customers, staff and support services.
  • Provide social and emotional support services through Home Visits (RESPITE program).
  • Refer clients to resources and support services outside the scope of NMCRS.
  • Provide academic support services based on needs from personal learning plan.
  • Arranged for client drug screenings and community support services.
  • Administered budgets for programs, equipment and support services.
  • Entered case notes, program activity and plan of care documents into the Maryland State Long-Term Support Services Tracking System.
  • Counseled clients concerning child support services.

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1 Support Services Jobs

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17. Social Security
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average Demand
Here's how Social Security is used in Case Worker jobs:
  • Squired medical evidence for social security disability claims through continued communication, with doctors and hospitals.
  • Communicated with Social Security, Welfare and community agencies to obtain and provide information.
  • Assisted the clients with paperwork to determine their eligibility for unemployment and social security.
  • Develop and maintain working relationships with Social Security and medical personnel.
  • Interviewed applicants and recipients to determine eligibility for social security.
  • Acted as intermediary between company and social security client.
  • Processed documents received from the Social Security office.
  • Assist clients with Social Security Disability benefits.
  • Obtain approvals from Social Security disability.
  • Screen patients at Baylor University Medical Center for Medicaid, Social Security and Victims of Crime.
  • Assured clients had all necessary documents such ID, birth certificate, social security, etc.
  • Handled a caseload of 100+ clients in helping them get approved for Social Security disability.
  • Assist with all community mental health paperwork; Social Security paperwork; etc.
  • Insure clients are aware of Social Security's rules and regulations.
  • Translate and complete social security documents with Spanish speaking clients.
  • Assist in applying for Social Security, Medical Assistance.
  • Ensured teens acquire their vital documents birth certificates, social security card and non-drivers state identification.
  • bank paperwork, paying bills, completing yearly rep-payee report and corresponding with Social Security on behalf of the individual.
  • Access NYC and Benefits; Social Security and CPR Saver trainings
  • Process incoming mail ( Social Security documents, checks, invoices ).

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44 Social Security Jobs

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18. Medical Records
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average Demand
Here's how Medical Records is used in Case Worker jobs:
  • Coordinated with doctors and other professionals regarding medical records and disability questionnaires.
  • Scanned medical records into company database for insurance purposes.
  • Communicate with law offices regarding their clients, keep track of hearing dates, prepare and obtain medical records for attorneys.
  • Maintain and coordinate clients medical records, scan and keep an accurate record of all of client's pertinent information.
  • Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.
  • Assessed medical records and work capacity assessments in order to determine the client's ability to become employed.
  • Obtained and analyzed personal data, social data, medical records and psychiatric records of clients.
  • Worked in the litigation department and was responsible for collecting medical records for legal cases.
  • Documented client's progress notes in medical records and submitted in timely manner.
  • Make payment for medical records and retrieve medical records within 10 business days.
  • Monitored client medications as needed and kept all medical records accurate.
  • Call doctor offices to retrieve medical records via email or fax.
  • Make outbound calls to different facilities to request medical records.
  • Answer phone calls for company clients concerning their medical records.
  • Retrieve medical records via phone for life insurance applications.
  • Recorded and filed patient data and medical records.
  • Order medical records via company software.
  • Call medical facilities to obtain medical records for life insurance applicants Handle all inbound/outbound calls with proficiency
  • Call medical facility Confirm patient information and medical records
  • Retrieve Medical Records for insurance Companies Negotiate Fees Communicates daily with customers

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19. Appropriate Referrals
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Here's how Appropriate Referrals is used in Case Worker jobs:
  • Consulted with interdisciplinary team in order to ensure appropriate referrals and discharge of homeless, psychiatric and geriatric patients.
  • Provide participants with resource information and make appropriate referrals.
  • Make appropriate referrals to community resources and providers.
  • Provided counseling services and made appropriate referrals for clients and/or family members to assist in problem-solving with care or placement
  • Secured appropriate referrals for up to 10 adults at individual counseling, AA/NA meetings and substance abuse treatment facilities.
  • Assess clients' needs and make appropriate referrals to either OFA programs or other programs in the community.
  • Provide case management services to parents and youth making appropriate referrals based on individual needs.
  • Assessed needs and make appropriate referrals for birth parents and children to support reunification.
  • Make appropriate referrals; and provide transportation to Covenant House Florida, if indicated.
  • Provide appropriate referrals to the Department of Human Services as a mandatory reporter.
  • Monitored clients' condition, made appropriate referrals and wrote reports.
  • Provided child development screenings and appropriate referrals when delays are noted.
  • Assessed service needs and made appropriate referrals to preventative agencies.
  • Set up client intake appointments and made appropriate referrals.
  • Arrange appropriate referrals for youth and family.
  • Provided appropriate referrals to clients.
  • Initiated appropriate referrals for clients.
  • Make all appropriate referrals obtain the patient s insurance information and precertification insurance.
  • Recognize subtle threats of suicide and make appropriate referrals to law enforcement or suicide hotline while engaging the victim.
  • Assessed homeless men for appropriate referrals within the NYC Shelter system.

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362 Appropriate Referrals Jobs

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20. Domestic Violence
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Here's how Domestic Violence is used in Case Worker jobs:
  • Coordinated the case management and educational program services at a combined domestic violence shelter and transitional housing site.
  • Report all Domestic Violence issues to the appropriate Domestic violence specialist immediately.
  • Provided advocacy and counseling to victims of domestic violence.
  • Provided domestic violence training and curriculum design.
  • Develop and use expertise to address special issues affecting participants, including, teen pregnancy, AODA, and domestic violence.
  • Provided crisis counseling, evaluation and service planning for clients who were victims of domestic violence, sexual assault or homelessness.
  • Facilitated a life skills group for children who were currently in or had been in homes where there was domestic violence.
  • Counseled families and children on corporal punishment, parent child conflict, and domestic violence, child abuse issues.
  • Educated victims of domestic violence, served as court liaison, conducted public presentations, coordinated social services for clients
  • Provided outreach, oversight and support for women, children and men who are impacted by domestic violence.
  • Acted as a liaison between the Domestic Violence Coordinators of the Baltimore County Police and the victims.
  • Provide services for survivors of domestic violence, and provide advocacy services for victims of sexual assault.
  • Assisted domestic violence worker with case management, court visits and home visits.
  • Managed caseloads and advocate for client rights that are victims of domestic violence.
  • Lead a support group for women living in the experience of domestic violence.
  • Worked in residential center for survivors of domestic violence.
  • Supported victims in enforcing of the Domestic Violence Law.
  • Assisted domestic violence victims to a safe shelter.
  • Participated in 40 hours of Domestic Violence training.
  • Served as Case Worker for Housing Department responsible for rapid placement of applicants in NYC-run Family and Domestic Violence shelters.

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21. Child Support
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Here's how Child Support is used in Case Worker jobs:
  • Interviewed custodial and non-custodial parents to determine child support payment based on income information provided by both parents.
  • Initiated actions to establish paternity, child support orders, and income withholding orders under federal and state guidelines.
  • Assessed routine child support cases to determine appropriate actions and collected documents needed to retrieve child support.
  • Reviewed cases in need of modification and took appropriate actions to comply with child support guidelines.
  • Responded to inquiries and complaints regarding child support case status, procedures, processes, regulations.
  • Calculate child support, spousal, APL, and alimony orders based on PA state guidelines.
  • Assist clients with Child Support issues and questions in person and over the phone.
  • Processed court orders to employers for notification of child support from their employee.
  • Organized weekly reports for the department to track child support orders success.
  • Utilize all enforcement actions to collect and enforce child support obligations.
  • Interact with public, located absent parent, secured child support payments
  • Assist recipients in filling out child support referral forms.
  • Verify existing data on an automated child support system.
  • Collect and investigation of child support cases.
  • Assist clients with their child support needs.
  • Modify client's child support obligations.
  • Establish and enforce child support orders.
  • Handle case load of 600 plus child support, APL, and alimony cases.
  • Calculated child support arrearages and other financial adjustments.
  • Balanced the daily ledger Managed the process of credits and disbursements of child support funds.

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22. Phone Calls
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Here's how Phone Calls is used in Case Worker jobs:
  • Provided administrative and secretarial support including screening phone calls and incoming mail and performed word processing duties.
  • Handled telephone calls and processed benefits by working directly with utility vendors.
  • Provide written & oral responses to correspondence & phone calls in a timely, clear, & concise manner.
  • Set up home visits with clients and their families, and supervised phone calls or visits if necessary.
  • Receive phone calls from patients, addressing all questions and concerns, while maintaining excellent patient rapport.
  • Maintained a record of services (home visits, phone calls and outreach) done for clients.
  • Answer phone calls, assist customers, prepare documents, monitor payments, and manage files.
  • Developed and strengthened participant relationships through phone calls, in-person meetings, and home visits.
  • Answer and transfer phone calls, contact and verify facilities, typing over 35 w.p.m.
  • Performed filing duties as well answering phone calls and speaking with clients regarding their services.
  • Assist with the DCFS case by performing daily progress notes and facilitating phone calls.
  • Assist with letters, certified letters, faxing, scanning, and telephone calls.
  • Completed monthly phone calls and home visits to ensure satisfaction of services received.
  • Make required number of phone calls daily as determined by management.
  • Answered phone calls, greeted clients, and scheduled appointments.
  • Managed a high volume of phone calls a day.
  • Answered phone calls providing excellent customer service to members.
  • Facilitated inter camps family reunifications, phone calls and mail correspondence with their US-based relatives.
  • Manage incoming phone calls and onsite clients in professional manner.
  • Respond to inquires, phone calls, correspondence, and e-mail in a timely and responsive manner.

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24 Phone Calls Jobs

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23. Developmental Disabilities
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Here's how Developmental Disabilities is used in Case Worker jobs:
  • Provided person centered, site-based skills development training as well as direct assistance and support services to individuals with developmental disabilities.
  • Worked with Supported Employment Program, promoting integration of developmental disabilities in adults by facilitating access to community programs.
  • Work with individuals with developmental disabilities, assessing and monitoring behavior problems, implementation of interventions in their home.
  • Applied effective leadership techniques to manage and supervise case workers provide quality services to adults with developmental disabilities.
  • Partnered with local employers to identify job opportunities for individuals with physical, psychological, and developmental disabilities.
  • Provided direct care services to children (adolescents) with developmental disabilities and behavior disorders.
  • Provide residential supports to many adults who have developmental disabilities in the communities.
  • Coordinated community-based health and welfare services for families with children with developmental disabilities.
  • Provided services for individuals with developmental disabilities, attended in services as needed.
  • Provide high quality case management services to adults with developmental disabilities.
  • Supervised individuals with varying intellectual and developmental disabilities.
  • Managed a caseload of clients with developmental disabilities by aiding their necessities and measuring their goals on a timely basis.
  • Assisted adults with developmental disabilities, various mental illnesses, and substance use in daily living activities.
  • Job coach and case worker for adults with mental and developmental disabilities.
  • Work with people with developmental disabilities.
  • Provide on-going case management services to youth with mental illness and/or developmental disabilities.
  • Provided case management services for adults with developmental disabilities, Responsible for assessing the needs of the disabled member.
  • Case management for people with developmental disabilities.Daily living tasks, Progress reports, Home visits.
  • arch 2015- Provides ongoing case management services and rehabilitation services for adults with mental illnesses or individuals with developmental disabilities.

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24. Financial Assistance
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Here's how Financial Assistance is used in Case Worker jobs:
  • Prepared budgets and help provide financial assistance to military member and their family through non-interest loans provided by our non-profit society.
  • Aided Home Care workers with assistance to keep biological families together through parent education and approving available financial assistance.
  • Provide budget counseling and financial assistance to active duty and retired military service members.
  • Provide patient/family with available resources such as: financial assistance/funeral assistance.
  • Authorized personal loans and issued payments for emergency financial assistance.
  • Determined eligibility for county financial assistance for low-income families.
  • Entered data, processed, and filed applications for evacuees from Hurricane Katrina and Rita to provide short term financial assistance.
  • Provide financial assistance to clients for basic needs such as rent, utility bills, medications, vision and dental services.
  • Assisted military personnel and their family members with resource attainment such as financial assistance, travel services, and housing.
  • Assisted clients and provide financial assistance with PG & E, rent and deposit assistance.
  • Assisted mentally ill individuals with coping skills, employment, housing, and financial assistance.
  • Provide financial assistance and counseling for service members having trouble meeting urgent financial needs.
  • Provided financial assistance, referrals to outside agencies, and helped create recovery plans.
  • Helped clients to sets goals and resolve problems, including providing emergency financial assistance.
  • Assisted in the preparation of grant proposals to receive financial assistance for programming.
  • Serviced clients in need of food, medical and/or financial assistance.
  • Computed and determined the amount of financial assistance needed.
  • Determined clients' eligibility to receive financial assistance for government programs Visited clients in their homes and in institutions
  • Assist families needing psychological and financial assistance Conduct home visits to assist and assess family and financial needs
  • Assigned as the principal team member to process financial assistance requests.

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25. Child Care
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Here's how Child Care is used in Case Worker jobs:
  • Provided underprivileged families with information on state assisted child care services in Delaware County, Pennsylvania.
  • Provided information and counseling to parents regarding their eligibility for subsidized child care programs.
  • Review cases for Food Stamps, Medical Assistance, Child Care Services Care Takers Supplements, and Family Planning Waiver.
  • Work in partnership with child care providers to give NYC children nutritious meals and provide a safe learning environment.
  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
  • Perform youth/child care functions relevant to daily home care and activities of daily living skills.
  • Worked directly with other departments, clients, and management to provide with child care.
  • Work with the Resource & Referral Counselors to help parents needing child care referrals.
  • Case Worker Provided Child care and Financial Assistance to lower income Families.
  • Educated family on child care, proper nutrition, and pregnancy care.
  • Assist families with obtaining independent housing and child care assistance daily.
  • Advised clients on food stamps, child care and money management.
  • Referred clients to License providers for child care services.
  • Updated all necessary knowledge on child care and practices.
  • Complete enrollment documents for new child care providers.
  • Assisted single parents in finding child care.
  • Assist with child care voucher procedure.
  • Advised clients on food stamps, child care.
  • Assisted child care staff in de-escalating crisis situations and implementing a behavior modification program.
  • Assisted clients thru the application process for Medicaid, food assistance and child care benefits.

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26. Counsel
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Here's how Counsel is used in Case Worker jobs:
  • Provided counseling to clients; including but not limited to referrals to various organizations for additional assistance.
  • Delivered educational counseling on diverse substance abuse and mental health issues.
  • Provide counseling on family/financial management, housing and self-family development.
  • Counseled and motivated clients increasing confidence and ability to succeed.
  • Counseled and educated clients on job interview preparations.
  • Provided weekly individual and group counseling sessions.
  • Provide counseling and assistance to community resources.
  • Provided advice and direction through counseling
  • Provided crises intervention, counseling and education, case work services to clients and their children affected by domestic abuse.
  • Provide assistance to Career Center customers including counseling, employer contact assistance, job development, job search skills.
  • Conducted individual counseling sessions to clients admitted to the partial program on a daily basis.
  • Provide direct comprehensive and long term counseling to assist clients in attaining self-reliance.
  • Used influence and counseling skills to educate customers on alternatives for account resolution.
  • Counseled and provided support to young single mothers in need.
  • Provide job counseling for each employable family member.
  • Help with group counseling sessions.
  • Facilitated individual counseling for a case load of seven adult consumers with mental illness living in an independent living program.
  • Counseled patients in regards to the impact of illness and identified ways to facilitate coping.
  • provided quality counseling and resource referrals to clients, often serving as an advocate.
  • case manager/counselor (assessment, treatment and advocacy).

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27 Counsel Jobs

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27. Law Enforcement
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Here's how Law Enforcement is used in Case Worker jobs:
  • Communicated with various law enforcement agencies and legal institutions.
  • Coordinated with law enforcement and emergency personnel.
  • Work closely with law enforcement regarding prosecution.
  • Worked with service providers such as court appointed attorneys/judges, CASA workers and law enforcement officers regarding provision of family services.
  • Provided advocacy support and accompanied clients during the collection of forensic evidence, photographing of injuries, and law enforcement interviews.
  • Worked directly with Law Enforcement, The Legal System, Mental Health Facilities, nursing homes & residential care facilities.
  • Arranged appointments for clients with hospitals, pediatricians, lawyers, law enforcement, and other community resource agents.
  • Engaged with medical personnel, law enforcement and other professionals to access needed service programs for client/ customer.
  • Assisted law enforcement with interviews, removal of children as well as drug and alcohol assessments.
  • Worked with liaison agencies such as law enforcement, patient services, and school systems etc.
  • Serve as a liaison to social services, schools, law enforcement agencies and attorneys.
  • Interviewed children, parents, friends, and law enforcement in relation to allegations.
  • Coordinate with law enforcement, courts, city services, hospitals and State Agencies.
  • Partnered with law enforcement and other court/judiciary systems as it related to case.
  • Collaborated with court, law enforcement and community providers to better serve clients.
  • Conducted interviews alongside Law Enforcement Officers of victims, suspects and witnesses.
  • Performed home visitation with law enforcement when needed.
  • Coordinated with law enforcement, schools, and employers to apply solutions to problems related to delinquent minors living at home.
  • Worked directly with law enforcement, and followed many office and state policies and procedures
  • Worked with physicians, therapist, psycyhiatrist, lawyers, psychologist , law enforcement and in the local schools

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956 Law Enforcement Jobs

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28. New Clients
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Here's how New Clients is used in Case Worker jobs:
  • Registered new clients for future assistance and updated existing client information, to include funds received and future eligibility.
  • Interviewed and assessed new clients for entitlement eligibility and necessary documents, Job logs and appropriate interview attire.
  • Register new clients in the program and input them in the Senior Participant Program (SPP).
  • Conduct intake and assessments for new clients and determine if appropriate for shelter.
  • Participated on marketing company quality of services, recruited and referred new clients.
  • Home visit to assess new clients for eligibility and re-evaluation of active clients.
  • Interviewed new clients to identify needs; connected questionable cases to management.
  • Admit new clients by reviewing records and applications, conducting orientations.
  • Complete intake with new clients and follow up with clients.
  • Process Intakes for new clients and screen clients for entitlement/benefits.
  • Handled paperwork for new clients and completed client survey/interview.
  • Interviewed and assessed 15 new clients each week.
  • Conducted comprehensive intakes and assessments of new clients.
  • Led group therapy and orientation for new clients.
  • Conducted initial interviews for new clients.
  • Determined pre-eligibility of new clients and the continued eligibility of returning clients based on office and telephonic interviews.
  • Interviewed and assessed 15-20 new clients each week Filed court petitions for the State Attorney for clients attending court.
  • work study * Provide intakes on new clients.
  • Completed behavioral health assessments for new clients Provided written documentation of assessments based on DSM criteria Provided individual and group counseling
  • Assessed new clients to determine eligibility while performing redeterminations with current clients to determine eligibility in a timely manner.

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3 New Clients Jobs

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29. Monthly Reports
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Here's how Monthly Reports is used in Case Worker jobs:
  • Prepared and submitted updated monthly reports to the program director
  • Compiled statistical data for monthly reports of services provided.
  • Created monthly reports for quarterly reviews of participants' progress and inclusion in case study history records.
  • Complied with statistics and exercise data, using various measures to improve plans and monthly reports.
  • Developed and established daily life and social skills * Reported daily progress notes and monthly reports
  • Designed and developed a tracking system to monitor the timely submission of all monthly reports.
  • Created safety plans, monthly reports, interventions as well as carried a weekly caseload.
  • Created and maintained spreadsheets using advanced Excel functions and calculations for monthly reports.
  • Provided quality assurance on case files and prepared weekly and monthly reports.
  • Provide monthly reports of child's safety and home visits.
  • Complete monthly reports based on findings from cases read.
  • Prepare monthly reports and keep statistic of services offered.
  • Maintain client files and complete daily and monthly reports.
  • Prepared and submitted monthly reports to Senior case manager.
  • Prepared monthly reports with recommendations, for the court.
  • Complete monthly reports for case load.
  • Maintain files & complete monthly reports.
  • Provide monthly reports to community partners.
  • Completed weekly and monthly reports.
  • Generated monthly reports summarizing actions taken with each client and entered service providers into database system for accurate and timely payment.

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1 Monthly Reports Jobs

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30. Tanf
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low Demand
Here's how Tanf is used in Case Worker jobs:
  • Performed complex and specialized Temporary Assistance for Needy Families (TANF) eligibility and grant determination assignments.
  • Complete applications and determine eligibility for Work First Benefits (TANF), Medicaid, Food Stamps and Emergency Assistance Programs.
  • Complete scheduled reviews for TANF, Medicaid and Food Stamp programs to ensure continuing eligibility under federal and state guidelines.
  • Interviewed and investigated applicants for TANF (Temporary Assistance for Needy Families) to gather information pertinent to their application.
  • Reviewed the requirements for programs such as SNAP/Food Stamps, TANF and Medicaid to determine clients' eligibility status.
  • Determine eligibility for TANF, Medicaid, Food Stamp recipients and manage caseload of over 1500 assistance groups.
  • Interviewed applicants to determine eligibility for TANF, Medicaid, SNAP benefits, and other government assistance programs.
  • Completed Food Stamp, TANF, and Medicaid case maintenance activities to provide timely client services.
  • Case worker/Case Management over families of Food stamps, TANF, Medicaid, other Medical Benefits.
  • Develop and maintain contacts with local businesses to provide work experience sites for TANF clients.
  • Utilized federal and state policy to determine eligibility for Medicaid, TANF and SNAP programs.
  • Verify to see if applicant receives food stamps or TANF or child support.
  • Determined if clients were eligible for TANF, Medicaid or food stamps.
  • Case management for Tribal TANF participants and their families.
  • Determined Food Stamp, Medicaid, and TANF eligibility.
  • Determine eligibility for SNAP, CMA and TANF programs.
  • Provide guidance and supervision of TANF clients.
  • Assist customer's in applying for TANF, Foodstamp and Medicaid benefits via Access Florida.
  • Interview clients, determine eligibility and process TANF and Medicaid applications within 45 days Make referrals to appropriate departments and outside agencies

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31. Medical Facilities
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low Demand
Here's how Medical Facilities is used in Case Worker jobs:
  • Maintained dialogue, contacted medical facilities and employers to obtain information.
  • Prepared standard correspondence to clients and medical facilities.
  • Transport clients to appointments or meetings with external agencies or outside providers, such as social services organization or medical facilities.
  • Request medical records from medical facilities for applicants filing for short term disability, life insurance, etc.
  • Visited medical facilities, businesses and restaurants to expand the services of the diabetes initiative program.
  • Fax, Email, Mail, or FedEx request for records to medical facilities.
  • Transported 5 foster children to various medical facilities, play therapy and schools.
  • Contacted Medical facilities for patient records by request from insurance companies.
  • Average 100-190 calls to medical facilities and/or patients daily.
  • Order medical records from various medical facilities.
  • Prepared, mailed and issued subpoenas and affidavits for medical records of upcoming court trials for patients and medical facilities.
  • Make calls to insurance companies to send medical record request Direct customer service with medical facilities and personal information.

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32. Client Information
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low Demand
Here's how Client Information is used in Case Worker jobs:
  • Documented all internal & external contacts and relayed client information according to company and governmental guidelines while maintaining appropriate confidentiality.
  • Set up appointments, interview, assess and verify client information to determine eligibility in accordance with Federal/State regulations.
  • Reviewed applications, verified client information, processed documents in accordance with state and federal public assistance guidelines.
  • Safeguarded all client information to ensure compliance with confidentiality policies and procedures.
  • Maintain confidentiality of client information and Professionalism at all times.
  • Maintained confidentiality of client information.
  • Worked with the County Assistance Office in transferring of correspondence and other client information as needed.
  • Processed case changes, updates and mailed out documents requesting needed or missing client information.
  • Maintain client information in confidence; taking into consideration legal and ethical practices and policies.
  • Coordinate requests for service to include recording all client information in the case management system.
  • Log all new and updated client information into CAS 2.0 (Client Assistance System).
  • Entered all client information into the database, system for all applications.
  • Managed the Outcome Tracker database by inputting and updating client information.
  • Verified, compiled and investigated client information through various sources.
  • Obtain and verify client information.
  • Entered client information in database.
  • Maintain and update client information.
  • Maintain client s files, update and enter client information into office software.
  • Recorded client information on special flow sheets accurately documenting suicidal a empts, sleep flow and restraints if any.
  • Call center Verifying client information Learning new regulations Working cases for Food Stamps and Medicaid

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33. Client Files
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low Demand
Here's how Client Files is used in Case Worker jobs:
  • Scheduled client appointments and maintained up-to-date confidential client files.
  • Maintained all client files, treatment plans, and updated case notes on the client's progress toward meeting identified goals.
  • Maintained precise and accurate documentation of case management services, including client files and entries into the program databases.
  • Review, update and transfer client files based on specific needs of the enrolled family members.
  • Manage office duties to include telephone, set up files for resources and client files.
  • Maintained daily electronic client files in order to remain in compliance with state regulations.
  • Prepared, organized, and maintained client files to ensure information accuracy and integrity.
  • Maintained client files with weekly updates to monitor progress for MICA clients.
  • Maintained client files up to date and conducted daily follow ups.
  • Prepare and maintain necessary mandated client files and case reports.
  • Maintained case sheets, client files, and scheduled appointments.
  • Maintained client files and documents to support application.
  • Maintain client files, both electronic and paper.
  • Conducted office interviews, established client files.
  • Charted and recorded information in client files.
  • Manage client files and perform quarterly audits.
  • Completed case notes and maintained client files.
  • Assisted New Jersey residents in applying for utility assistance Maintained client files and other record keeping as require
  • Maintain on-going client files, including care plans, correspondence and case notes.
  • Provide medical advocacy as needed Answer hotline calls as needed Maintain accuracy in client files

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34. Special Needs
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low Demand
Here's how Special Needs is used in Case Worker jobs:
  • Participate in meetings between Marine families and special needs support professionals to develop the Individual Education Plan (IEP).
  • Worked with homeless women and children to help identify and report special needs to Department of Child and Family Services.
  • Coordinate and conduct Special Needs Forums to address all issues that affects family members with special needs.
  • Managed a caseload of 9 special needs children age ranging from 5 to 21 years of age.
  • Provide information to clients regarding respite care based on individual special needs and provider credentials.
  • Identified core issues and provided assistance for children and adults with special needs.
  • Help patient obtain necessary resources and advocate for the patient with special needs.
  • Provided a safe and nurturing environment to children with very special needs.
  • Interviewed migrant workers for employment, special needs, and financial help.
  • Assisted in managing the cases of four adults with special needs.
  • Conduct interview for refugees with special needs and make appropriate referral.
  • Coordinated events and outing's for the children with special needs.
  • Assisted resident children with special needs with daily activity.
  • Provided support and assistance to clients with special needs.
  • Worked with and cared for children with special needs
  • Home Health Aid for individuals with special needs.
  • Direct service to adults with special needs to help them remain in the community Create own schedule
  • Showered and clothed residents on daily Mentored resident children with special needs to gain independence.
  • Identify special needs members through the completion of health screens and other resources.
  • Monitor special needs offenders, protective custody, and disciplinary segregation Develop interventions targeting criminogenic needs Develop Reentry plans Prepare court reports

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32 Special Needs Jobs

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35. Staff Members
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low Demand
Here's how Staff Members is used in Case Worker jobs:
  • Directed activities of professional and technical staff members and volunteers.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by the team leader.
  • Provide verbal and written performance evaluations for assigned staff members, including peer and self-evaluation.
  • Attended weekly program meetings and sent out meeting minutes to staff members.
  • Presented case history material to review and discussion with other staff members.
  • Interact with rental office staff members for assistance with resident's cases.
  • Keep a current record of staff members' whereabouts and availability.
  • Trained and supervised other staff members of functions of the job.
  • Collaborate with staff members to perform assessments and develop treatment plans.
  • Answer phone calls and assisted other staff members when needed.
  • Assist Associate Director miscellaneous tasks and supported staff members.
  • Conducted MAS and FAST interviews with staff members.
  • Trained other staff members ongoing.
  • Job responsibilities: Day to day supervision of counselors and other significant staff members.

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12 Staff Members Jobs

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36. Client Records
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low Demand
Here's how Client Records is used in Case Worker jobs:
  • Carried a personal computer equipped with Microsoft software to input confidential client records daily.
  • Maintained client records and evaluations, designed service plans and met with clients on a regular basis to asses client circumstances.
  • Provided resources, educated families, and maintained client records that assisted with healthy living environments for parents and minors.
  • Compiled clear and concise reports including paper records, archived client records and program documents to organizational standards.
  • Complete accurate and comprehensive filing system for the client records and program data to prevent duplication.
  • Updated existing policies and client records to reflect changes required by policies and regulations.
  • Filed, researched, and reviewed client records to identify proper household energy stipulations.
  • Keep accurate and up to date client records for 13 to 15 children.
  • Executed case administration, client records maintenance, appointment scheduling, and transportation.
  • Maintained client records that complied with the Executive Office of Elder Affair standards.
  • Conducted intake overviews, organized, maintained, and updated client records.
  • Complete client records, monthly contact statistics, program evaluation tools.
  • Document case records to maintain accurate and confidential client records.
  • Entered client records in a centralized database for progress tracking.
  • Maintained all client records and program records as required.
  • Perform data entry of client records.
  • Compiled and maintained client records.
  • Remained informed on community resources and activities to make referrals when appropriate Maintained client records and followed reporting protocol
  • Schedule appointments for clients and ensure clients comply with their appointments Maintain accurate and complete case notes and client records.
  • Managed client records regarding types of service, service delivery and results.

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38. DHS
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low Demand
Here's how DHS is used in Case Worker jobs:
  • Maintain regular contact with DHS workers and Child Advocates to discuss service/permanency planning for children/adolescents and birth/legal family.
  • Help restore Parents to participate in court order work plans, worked with DHS on child abuse cases.
  • Provide FES services in compliance with DHS Standards and Turning Points for Children's policies and practices.
  • Investigated complaints of child abuse and neglect calls reported to the local DHS division.
  • Communicate with DHS making sure each case is in compliance with State regulations.
  • Worked with solution focused therapeutic model for cases referred by DHS and DHHS.
  • Assist and process RI DHS assistance applications to include Medicaid and RIPAE.
  • Assisted as receptionist for major DHS office in Washington, DC.
  • Maintain a caseload identified as an ongoing founded by DHS.
  • Attend triage meetings for failure of participation at DHS offices.
  • Coordinated care with Department of Human Services(DHS).
  • Complete and submit reports to DHQ and DHS.
  • Implemented court orders and DHS/CMO worker s request
  • Incorporated into the job duties for DHS
  • Organized information and resources to create the first DHS Outreach Program Information Brochure Visited homeless locations/congregations/ encampments.
  • Processed accounts payables/receivables; activated/recorded data and payments of all DHS and DAS.
  • Documented case interactions researched past history with DHS .
  • Network with dhs worker on clients behalf.

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1 DHS Jobs

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39. Insurance Companies
demand arrow
low Demand
Here's how Insurance Companies is used in Case Worker jobs:
  • Field Case Manager working as a liaison between injured worker, employer, physician, rehabilitation, attorneys and Insurance Companies.
  • Retrieve records; medical, paramedical exams, charts, claims and employment for clients; insurance companies and attorney offices.
  • Review all insurance payments for accuracy and use aggressive efforts with insurance companies for prompt payment.
  • Acted as a liaison between clients and government agencies, doctors and insurance companies.
  • File denial appeals and work with code corrections with Health Insurance Companies.
  • Corresponded with lawyers and insurance companies to advise of amounts due.
  • File claims for lawyers and insurance companies.
  • Prepare demand letters to insurance companies.
  • Initiate a demand process with insurance companies including evaluation of beneficiary information.
  • Fax Final, Interim and Subrogation Letters to Attorney s and Insurance Companies
  • case managing asking Doctors offices for death records for insurance companies.
  • Work with insurance companies to acquire these records within the medical facility's required "cycle time".

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6 Insurance Companies Jobs

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40. Probation Officers
demand arrow
low Demand
Here's how Probation Officers is used in Case Worker jobs:
  • Worked closely with US Probation Officers requirements for special caseload responsibility of sex offender population.
  • Maintained direct contact with parole / probation officers and social agencies and conducted home / employment visits on a weekly basis.
  • Communicate with clinical supervisor, probation officers, child protective services, and other agencies in affiliation with status of clients.
  • Attended court routinely in collaborating with families, attorneys, probation officers, and judges regarding client status.
  • Complete weekly reports on client's compliance with court orders for Probation Officers and the Juvenile Court.
  • Build a rapport with drug programs, probation officers, and the Judge regarding client progress.
  • Coordinated activities with courts, probation officers, community services, and other treatment agencies.
  • Coordinated with school counselors, probation officers and others to monitor youths' progress.
  • Orchestrated and attended on site home visits with the clients and their probation officers.
  • Served as liaison between the Probation Officers, youth families and the youth.
  • Work may involve directing social workers, counselors, or probation officers.
  • Communicated with courts, probation officers and parents to implement treatment plans.
  • Coordinated care with therapists, doctors, DCS, and probation officers.
  • Established good working relations with Probation Officers, Lawyers and Judges.
  • Assisted DHS and probation officers.
  • Provided individual and group substance abuse counseling to clients 13- Coordinated services with probation officers and other community services
  • Communicate with families, teachers, probation officers and judges in regards to any and all needed matters.
  • Provide clients skills training and monitor mental health status Document progress notes include contacting probation officers to report
  • Developed and implemented behavioral modification plans for teens Facilitated training for residents Responsible for submitting reports to probation officers and county agencies
  • Coordinate activities with courts, probation officers, community serv ices, or other post-treatment agencies.

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41. Patient Care
demand arrow
low Demand
Here's how Patient Care is used in Case Worker jobs:
  • Privatized patient care according to acuity.
  • Assisted RN's & LPN's with daily patient care along with management team duties.
  • Participated in the development, implementation and evaluation of patient care and quality of life.
  • Work with researchers and psychologists to determine progress and protocol for patient care.
  • Evaluated patient care needs, prioritized treatment and maintained patient flow.
  • Created Individual Patient Care (IPC) plan for each client.
  • Developed and maintained patient care plans as assigned by registered nurses.
  • Developed patient care plans, including assessments, and evaluations.
  • Participate in developing patient care plan with other staff disciplines.
  • Utilized strong assessment skills to determine necessary patient care.
  • Coordinated patient care from pre-admission to post-discharge follow-up.
  • Trained patient care technicians, LPN s and RN s on Patient-Provider Conflict policy and new hire Social Workers in Nephrology.
  • Linked patients to various community resources, health care agencies, hospital/clinic services and arranged for delivery of patient care.

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6 Patient Care Jobs

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42. Support Groups
demand arrow
low Demand
Here's how Support Groups is used in Case Worker jobs:
  • Provided parent education and advocacy, linkage with support groups and provisions of opportunities for child/family interaction and community involvement.
  • Facilitated and/or co-facilitate group counseling/support groups/Life Skills classes for clients.
  • Facilitated domestic violence support groups.
  • Facilitated foster parent support groups.
  • Worked closely with family members, physicians, and other community support groups to resolve issues concerning their goals and objectives.
  • Facilitated the Women support groups, Making Parenting a Pleasure and Dare to be you for three years.
  • Developed support groups for employment, parenting skills, self-esteem, and long/short goals, prevention against violence.
  • Educated Individuals in obtaining resources such as food stamps, medical insurance, and support groups e.g.
  • Coordinated multiple support groups, including one for incarcerated women at the Bay County Jail.
  • Organize and attend family support groups both on and off the military installation.
  • Develop and conduct support groups and training programs in support our EFMP families.
  • Plan and lead educational and /or support groups, especially parenting skills groups.
  • Facilitate client support groups focused on activities of daily living, as assigned.
  • Facilitated support groups and visited patients in hospitals on a regular basis.
  • Facilitate support groups and promote life skill training and health education materials.
  • Conducted presentations about the domestic violence cycle during support groups.
  • Facilitate support groups addressing social, emotional and coping skills.
  • Assisted the moderator of support groups.
  • Facilitate and help organize support groups.
  • Provided counseling, weekly support groups, discharge planning, referrals to community resources and assistance entering into treatment programs.

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3 Support Groups Jobs

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43. Medical Appointments
demand arrow
low Demand
Here's how Medical Appointments is used in Case Worker jobs:
  • Advised clients of necessary medical appointments issued by the Social Security Administration as well as disability claim status.
  • Review medical information of immigrants for accuracy prior to medical appointments.
  • Ensured client compliance with medication regimens and medical appointments.
  • Interpret for clients during immigration interviews and medical appointments.
  • Provide transportation for community event participation and medical appointments.
  • Transport children to schools, social outings, medical appointments, case worker appointments and family visits.
  • Scheduled Medicaid transportation for registrant(s) to be brought to and from medical appointments.
  • Work closely with foster parents and families in coordinating visitation, medical appointments and court reviews.
  • Attended medical appointments, Individualized Education Plan (IEP) meetings, and court hearings.
  • Transported foster children & their parent's statewide for visits & medical appointments.
  • Transported clients to medical appointments and other services in the community.
  • Arranged and escorted children to field trips and medical appointments.
  • Schedule and accompany clients to medical appointments.
  • Accompany clients to volunteer sites and medical appointments Supervised weekly outings

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44. Computer System
demand arrow
low Demand
Here's how Computer System is used in Case Worker jobs:
  • Maintained written documentation in electronic case files and computer systems as required by program guidelines.
  • Entered client case data into computer system, compiled information through investigations.
  • Helped others understand computer systems and answered computer related questions.
  • Input application information into state computer system.
  • Documented contacts, correspondence, and recorded all actions taken for cases in the child support computer system.
  • Update notes in Vanguard and hospital computer systems every time communication is made with a patient.
  • Entered consumer data into SUCCESS and other state and local computer systems.
  • Maintain documentation of status of claims and client contact via computer system.
  • Complete daily intake of clients using HMIS and CAP60 computer system.
  • Performed CPS history checks within the state of Texas computer system.
  • Maintained case records and fulfilled the requirements of computer systems.
  • Put all information into the company's computer system.
  • Updated, maintained information on computer systems.
  • Operate newly implemented NCFAST state computer system.
  • Have knowledge of state computer system.
  • Documented visits in the computer system.
  • Trained using computer systems such as CARES, OHEP, WorkNumber, CAP60 and HMIS.
  • Provided proper assignment of clients to different trainings and reported their attendance in computer system.
  • learn and use state computer system.
  • Operated computer system success Lead worker for new employees Building Committee member Determined eligibility for state programs

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141 Computer System Jobs

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45. Medical Care
demand arrow
low Demand
Here's how Medical Care is used in Case Worker jobs:
  • Provided medical and non-medical care to an elderly couple with severe mental problems, High blood pressure, Depression and Diabetes.
  • Transport valley medical nurse practitioners and outreach staff to various locations to target the chronically homeless and provide urgent medical care.
  • Make collateral contacts including but not limited to: medical care, teachers, utility companies, mental health providers.
  • Authorize amounts of grants, money payments, food stamps, medical care, or other general assistance.
  • Assist client and family in finding the proper resources to supplement medical care and quality of life.
  • Advocated to ensure the residents received quality medical care, housing, food and other necessities.
  • Provide crisis intervention services (Non Engagement with Medical Care aggressive behavior; domestic violence).
  • Authorize amounts of SNAP benefits and medical care, and other general assistance.
  • Accompanied clients to obtain entitlements and receive medical care.
  • Experience dealing with various issues, including poverty, unemployment, substance abuse, child care, medical care.Maintained case records.
  • Worked diligently to meet federal and state mandates and timeframes.Fresenius Medical Care

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46. Program Participants
demand arrow
low Demand
Here's how Program Participants is used in Case Worker jobs:
  • Escorted program participants to social service appointments and served as interpreter in job interviews and medical appointments.
  • Provide case management services to a caseload of assigned program participants.
  • Provide retention follow-up with program participants that have achieved employment.
  • Explained state policies governing eligibility for program participants.
  • Developed and coordinated monthly events for program participants.
  • Refer program participants to community resources and provide follow up as to the effective provision of service.
  • Teach clients to use public transit system Conduct job development and job matching activities for program participants.
  • Monitor client status, client activities in order to provide the best service for program participants.
  • Facilitated a bi-weekly community meeting for program participants and staff, on a staff rotation basis.
  • Conduct on-site visits with new program participants to assist with engagement with other program members.
  • Help with obtaining and retaining permanent, safe and affordable housing for program participants.
  • Conduct home visits and escort program participants to appointments as needed.
  • Review Show Causes for potential program participants to interview.
  • Referred program participants to ESL and GED programs.
  • Provide direct and indirect care to program participants.
  • Maintained accurate case files for program participants.
  • Determine service eligibility and completing pre-screening process with prospective program participants.
  • Practiced social work from a strong strengths based format that highly respects and honors the self-determination and dignity of program participants.
  • Provide referral for treatment physic iatric disabilities, substance abuse and health problems as dictated by program participants.
  • Provided application intake on CAPTAIN'S data base for LIHEAP program participants.

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6 Program Participants Jobs

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47. IEP
demand arrow
low Demand
Here's how IEP is used in Case Worker jobs:
  • Make school contact - obtain report cards, IEP records, document quarterly visits to school and complete school SPR form.
  • Monitored school attendance and assisted with educational outcomes such as review report cards, transcripts and Individualized Educational Plan (IEP)
  • Conduct home and residential visits to monitor quality of care being provided, including IEP meetings and Family Team Meetings.
  • Coached families in 504 Plan/Individual Education Program (IEP) process to include providing support at IEP meetings.
  • Create techniques and exercises to assist client in achieving individualized ADL and Social Goals specified in IEP.
  • Prepared for, and participated in parent conferences and interdisciplinary team meetings of the IEP student.
  • Involved in creating functional behavioral assessments, case formulation, IEP and treatment planning.
  • Helped parents become familiar with their child Individualized Educational Plan (IEP).
  • Attended IEP meeting for foster children in school.
  • Participate in client IEP team assessment.
  • Attend IEP meetings with school officials.
  • Modified classroom instruction to IEP.
  • Case Work: Provide team meetings for families, Case Facilitator, Court hearings, and IEP's.
  • Attend all program staff meetings, treatment reviews, IEPs and other agency meetings as necessary.
  • Collaborated with a multi-disciplinary team to execute children's IEP.

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48. Necessary Services
demand arrow
low Demand
Here's how Necessary Services is used in Case Worker jobs:
  • Assisted with advocacy and care coordination by scheduling and/or accompanying clients to appointments to obtain necessary services.
  • Identified resources and prepared referrals for adolescents to obtain necessary services.
  • Implemented necessary services to improve living conditions and personal care.
  • Provided referrals for birth families to necessary services for reunification.
  • Maintained cases and ensured necessary services were provided.
  • Provide the necessary services to help children in need, such as disabled, homeless, foster, and abused children.
  • Assist clients having mental health issues obtain necessary services to improve their emotional health, independence and self esteem.
  • Identified and assessed client and family needs and evaluate, coordinate, and ensure necessary services that are provided.
  • Coordinate care for clients as needed, ensuring necessary services are provided.
  • Established necessary services for families and children in crisis.
  • Developed creative means for obtaining necessary services for clients.
  • Matched clients to necessary services to accommodate financial needs.
  • Assessed the necessary services needed for children and families.
  • Prepared case notes and linkage to necessary services.
  • Evaluated and coordinated necessary services provided to clients and their families by utilizing appropriate community resources and advocates for needed services.
  • Provided all the necessary services that the family would needs in ordered to provide and have their children return.
  • Assist and monitor the case of underprivileged children Provides necessary services and support to children and family.
  • Identify and asses client and family need accordingly to provide necessary services.

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49. Pertinent Information
demand arrow
low Demand
Here's how Pertinent Information is used in Case Worker jobs:
  • Gathered pertinent information in establishing eligibility.
  • Performed needs assessments for applicants and their families by obtaining pertinent information.
  • Provide social workers with pertinent information gathered during applicant interviews.
  • Obtain pertinent information regarding clients' drug/alcohol use, medical and social history, and client needs.
  • Review patient's records to ensure all pertinent information is received.
  • Created and filed patients' case notes-information included-psychosocial information, and other pertinent information to the patients' background.
  • Perform needs assessments for applicants/customers and ther families and obatin pertinent information.

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50. Job Placement
demand arrow
low Demand
Here's how Job Placement is used in Case Worker jobs:
  • Conducted Community and work area investigations, reviewing and coordinating job placement for probation candidates.
  • Researched and developed community contacts for appropriate job placements.
  • Supervised a job club and assisted clients with job seeking skills, interviewing techniques, resume preparation and job placement services.
  • Assist clients with section 8 housing needs, financial assistance, legal aid, job placement, and education opportunities.
  • Referred clients to community resources for services such as job placement, drug treatment program, parenting work shops.
  • Help set up job placement and other community resources that are available to the public.
  • Refer NCP's to Community Partners for job placement, educational services and training.
  • Referred clients to community resources, such as legal aid, job placement.
  • Assisted the refugees' employment coordinator with on-the-job training and job placement.
  • Assisted in Job Placement for clients with disabilities ordered by the courts.
  • Copied, and Answered phones.-Provided information for job placements.
  • Assisted clients in job placements.
  • Assessed client needs, designed and implement rehabilitation programs that may include personal and vocational counseling, training and job placement.
  • Referred clients to communityresources, such as job placement, debt counseling, legal aid, housing assistance, financial assistance.
  • worked per week: 40 Evaluated clients with mental disabilities for job placement in the local community.

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Case Worker Jobs

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20 Most Common Skills For A Case Worker

Public Assistance

13.0%

Child Abuse

13.0%

Crisis Intervention

8.8%

Court Hearings

6.6%

Community Resources

6.6%

Social Workers

6.2%

Mental Health Services

6.1%

Intake Assessments

5.8%

Treatment Plans

5.0%

Medicaid

4.7%

Service Plans

4.2%

Customer Service

2.9%

Substance Abuse

2.7%

Data Entry

2.7%

Independent Living

2.6%

Support Services

2.2%

Social Security

1.9%

Medical Records

1.8%

Appropriate Referrals

1.6%

Domestic Violence

1.6%
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Typical Skill-Sets Required For A Case Worker

Rank Skill
1 Public Assistance 10.4%
2 Child Abuse 10.3%
3 Crisis Intervention 7.0%
4 Court Hearings 5.3%
5 Community Resources 5.3%
6 Social Workers 4.9%
7 Mental Health Services 4.8%
8 Intake Assessments 4.6%
9 Treatment Plans 4.0%
10 Medicaid 3.7%
11 Service Plans 3.3%
12 Customer Service 2.3%
13 Substance Abuse 2.2%
14 Data Entry 2.2%
15 Independent Living 2.1%
16 Support Services 1.8%
17 Social Security 1.5%
18 Medical Records 1.5%
19 Appropriate Referrals 1.3%
20 Domestic Violence 1.3%
21 Child Support 1.3%
22 Phone Calls 1.2%
23 Developmental Disabilities 1.1%
24 Financial Assistance 1.1%
25 Child Care 1.1%
26 Counsel 1.0%
27 Law Enforcement 1.0%
28 New Clients 1.0%
29 Monthly Reports 0.9%
30 Tanf 0.7%
31 Medical Facilities 0.7%
32 Client Information 0.7%
33 Client Files 0.7%
34 Special Needs 0.6%
35 Staff Members 0.6%
36 Client Records 0.6%
37 Legal Documents 0.5%
38 DHS 0.5%
39 Insurance Companies 0.5%
40 Probation Officers 0.5%
41 Patient Care 0.5%
42 Support Groups 0.4%
43 Medical Appointments 0.4%
44 Computer System 0.4%
45 Medical Care 0.4%
46 Program Participants 0.4%
47 IEP 0.4%
48 Necessary Services 0.4%
49 Pertinent Information 0.4%
50 Job Placement 0.4%
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20,440 Case Worker Jobs

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