Cash Application Specialist remote jobs - 912 jobs
Strategic Legal Billing Specialist - Hybrid (SF)
Farella Braun + Martel LLP 3.9
Remote job
A leading law firm in San Francisco is seeking a Billing Coordinator to support its monthly billing processes. Responsibilities include preparing client invoices, coordinating collections, and managing billing software. Candidates should have at least two years of billing experience, proficiency in accounting concepts, and excellent communication skills. The firm offers competitive salary and comprehensive benefits. Pay range is $75,000 to $90,000 depending on experience.
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$75k-90k yearly 5d ago
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Remote Client Account Specialist
Professional Careers
Remote job
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!
This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week.
We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.
Language Requirement: Proficient level English
Preferred experience/skills:
Previous experience in customer service or sales is a plus.
Great communication skills
Ability to listen to and understand customer needs.
Good problem-solving skills
Comfortable working remotely and independently
Willingness to learn and develop new skills.
Ability to adapt to change in a dynamic environment.
If this sounds like you, we'd love to chat!
What You Can Expect:
Flexible schedule
100% Remote position (Work from home)
Hands on training
Life insurance
Health insurance reimbursement
Industry-leading resources and technology
We hope to see your application soon!
$42k-64k yearly est. 6d ago
Lead Zuora Billing and Revenue Consultant Remote - US
Twilio 4.5
Remote job
Lead Application Engineer, Zuora Billing and Revenue
Remote - US
Who we are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio's next Lead Application Engineer, Zuora Billing & Revenue
About the job
This position is needed to join our Enterprise Application Development and Operations team. This role will focus on leading, designing, architecting, configuration, development, and testing of Zuora Billing and Revenue-specifically within the Invoice-to-Cash (I2C) and Revenue areas-to support key functions across Finance, Billing, Accounts Receivable (AR), Revenue Recognition and Accounting.
The ideal candidate is a self-starter with a strong analytical mindset, exceptional communication skills, and should be able to lead and conduct design workshops with the business, build a prototype of the system for demos before the start of the development phase. The candidate will partner closely with cross-functional teams including Global Accounting and Billing to drive automation, scalability, and innovation across Twilio's I2C landscape.
Responsibilities
In this role, you'll:
Lead a design, configuration, development, and testing of Zuora solutions focused on Billing, AR, CashApplication, and Revenue processes.
Conduct business workshops to gather and analyze requirements and translate them into effective Zuora solutions.
Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Zuora object queries and data queries etc
Create system prototypes and demos to validate solutions with stakeholders before development begins.
Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm.
Collaborate with Finance, Billing, and Revenue teams to ensure accurate implementation of business processes.
Integrate Zuora Billing and Revenue with multiple upstream usage systems and downstream accounting platforms like Oracle Fusion, Highradius, Monkey, Salesforce, etc
Perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them
Make sure team is performing regular KLO operations and stakeholders support with daily activities, Financial close, reconciliations etc
Support QAR, Audit and SOX compliance.
Mentor and lead junior consultants in the team to enable them to make project deliverables.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Strong hands-on experience in Zuora Billing and Revenue modules including Product and customer master data management in Zuora
Demonstrated ability to lead the end-to-end implementation lifecycle-from requirements gathering through to testing and deployment.
Solid understanding of Billing and revenue workflows, including integrations with usage load via Mediation, taxation and Invoice presentment
Experience working closely with finance and accounting stakeholders in global organizations.
Excellent interpersonal, verbal, and written communication skills.
Strong time management and organizational skills; able to manage multiple initiatives in parallel.
Should have a good knowledge of change management, Agile methodologies.
Certifications in Zuora Billing and Revenue implementations
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role will be accepted on an ongoing basis.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That\'s why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you\'re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn\'t what you\'re looking for, please consider other open positions.
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$76k-102k yearly est. 3d ago
Strategic Accounting Partnerships Lead (Hybrid/Remote)
Brex Inc. 3.9
Remote job
A leading financial technology company is seeking an Accounting Channel Partner based in San Francisco or New York City. This role focuses on building strong relationships with accounting firms and driving revenue growth through client referrals. Candidates should have at least 3 years in a closing sales role, excellent communication skills, and the ability to thrive in a fast-paced environment. Competitive OTE compensation offered.
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$137k-234k yearly est. 3d ago
Remote SAP VIM Solution Lead for AP Optimization
IBM Computing 4.7
Remote job
A leading technology company seeks an SAP VIM Solution Lead to oversee the Vendor Invoice Management solution within their SAP environment. This role requires strong experience with SAP VIM, overseeing invoice-processing efficiencies and ensuring compliance with Accounts Payable processes. The ideal candidate will manage the solution roadmap, validate requirements, collaborate with technical teams, and lead cross-functional discussions. This position is open to remote work anywhere in the US, with a focus on innovation and continuous improvement.
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$80k-104k yearly est. 4d ago
Healthcare Collections Specialist
Firstsource 4.0
Remote job
Job Title: Healthcare Collections Specialist
Schedule: M-F 8am to 9pm EST
Role Description: The Healthcare Collections Specialist performs specialized collection work. This task is performed on behalf of clients to help in reducing their outstanding accounts receivables
Roles & Responsibilities
* Efficiently navigate multiple software systems while documenting current and confidential account information
* Maintain a confidential and organized remote work environment
* Assist in acquiring and updating debtors' contact information within client systems.
* Handle inbound calls from patients seeking assistance with payment on their outstanding medical/healthcare accounts, offering suggestions for resource acquisition or negotiating payment arrangements compliant with the healthcare provider's guidelines
* Initiate outbound calls to patients who have yet to establish payment or payment arrangements for resolving outstanding medical/healthcare bills, providing assistance and guidance on payment options
* Collaborate effectively in a virtual team environment to meet daily and monthly productivity goals, focusing on call volume and collection targets
* Operate within a virtual work setting, participating in weekly contests and incentives to maintain high motivation and engagement with patients to collect outstanding amounts
Commit to staying up-to-date with collection laws and company compliance requirements, ensuring adherence to the Fair Debt Collection Practices Act (FDCPA) while assisting patients
* Comply with federal laws governing collection practices
* Adhere to the company's established policies and procedures, as detailed in the Employee Handbook and the Employee Code of Conduct
* Demonstrate an understanding of and active participation in the Corporate Compliance Program
* Assist with additional projects as directed by management
Preferred Educational Qualifications
* High school diploma or equivalent is required
Preferred Work Experience
* Collection's experience is preferred
* 6 months customer service experience
Competencies & Skills
* Proficiency in engaging and communicating with patients, colleagues, and management, whether in physical or remote virtual chat settings
* Consistent demonstration of a courteous and professional demeanor
* Self-discipline to remain focused on tasks, even with minimal supervision
* Proactive and innovative approach to fulfilling job responsibilities
* Skillful prioritization of multiple tasks through effective time management and organizational abilities
* Strong PC proficiency, with a typing speed ranging from 30-40 words per minute
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies
$28k-35k yearly est. 2d ago
Process Excellence Specialist II
Affirm 4.7
Remote job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
As a Process Excellence Specialist II, you will be a key contributor to Affirm's Shared Services team that sits within our Operations organization. We are seeking an experienced, data driven and hands on professional with experience designing simple and efficient business processes. As a member of the Process Excellence team, you will play a key role in launching product and process initiatives. In this role you will be responsible for leading programs and coordinating cross functional teams to ensure operational readiness for key business changes.
What You'll Do
Operate as a product and process expert in business areas & pillars
Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to drive product investments
Monitor the effectiveness of key product work streams and make recommendations for improvement
Hold Operations and Product accountable to key KPI's, ensuring any missed metrics are addressed with a comprehensive mitigation plan
Work with product and engineering partners to enhance their knowledge of the current customer experiences and existing opportunities
Maintain and utilize complex dashboards for performance insights
Attend Weekly/Monthly/Quarterly governance meetings with Product, Operations and Analytics
Manage the development and implementation process of the company's products and services
Act as primary escalation point for Product and Engineering Leads and manage/coordinate the resolution of technical issues
Plan, perform and implement process improvement initiatives utilizing Lean Six Sigma methodologies
Organize, lead and facilitate cross-functional project teams
Diagram, evaluate and maintain operational processes
Design and conduct technical user acceptance testing providing feedback and guidance to product partners to improve process performance and product quality
Responsibilities may be extended to include other areas of program management and process design, the successful candidate will need to skill-up to have a working knowledge of these areas
What We Look For
3+ years of experience in Program Management, Product Operations, Business Analytics or a similar function
Certification in Six Sigma, Project Management or Design Thinking
Experience in delivering large scale business changes
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience in managing and delivering a successful programs, consistently meeting or exceeding timelines
Experience using critical thinking/problem solving, leveraging data to articulate problems, develop recommendations, and measure performance
Experience analyzing, documenting, and mapping operational processes through workflows
Strong understanding of regulatory requirements in the financial services space
SQL experience and ability to pull data from data warehouses is a plus
Base Pay Grade - F
Equity Grade - 3
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).
USA base pay range (CA, WA, NY, NJ, CT) per year: $90,000 - $110,000
USA base pay range (all other U.S. states) per year: $80,000 - $100,000
Employees new to Affirm typically come in at the start of the pay range.
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
$90k-110k yearly Auto-Apply 14d ago
Tax Processing Specialists - SUT Compliance
Vertex 4.7
Remote job
The Tax Processing Specialist (TPS) is an individual contributor responsible for preparing and filing sales and use tax returns for level 2-3 clients, ensuring accuracy and compliance with complex tax regulations. This role requires independent implementation of new clients, entities, and data files, as well as active participation in MSO special teams. The TPS fosters strong client relationships through regular communication, improves operational efficiency through process refinement, and serves as a trainer and mentor to junior staff members.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
· Prepare an average of 700+ sales and use tax returns monthly for level 2-3 clients, applying in-depth compliance knowledge and best practices.
· Independently implement new clients, entities, and data files, ensuring seamless onboarding and transition.
· Foster client relationships with regular communication, addressing inquiries and providing proactive support.
· Transition clients to more junior staff and serve as a trainer/mentor to 1-3 staff members.
· Actively participate in 1-3 MSO special teams, contributing to process improvements and business initiatives.
· Provide support for online filings, payments, and notices, including responding to tax authority communications for senior TPS staff as needed.
· Review client tax data for accuracy, investigate discrepancies, and take corrective action.
· Format and import monthly tax data into Vertex Indirect Tax Returns (VITR) software; VITR experience preferred.
· Utilize technologies such as RPA and Alteryx to enhance process efficiency.
· Prepare and maintain monthly client tax compliance reports and documentation.
· Exercise significant independent professional judgment to resolve complex tax reporting problems.
· Accommodate additional work hours during peak monthly processing periods (typically the 5th-20th of each month).
· Perform other duties and participate in projects as assigned.
SUPERVISORY RESPONSIBILITIES:
· This position does not have direct supervisory responsibilities.
· Provides mentoring and peer coaching to 1-3 junior staff members.
KNOWLEDGE, SKILLS AND ABILITIES:
· In-depth knowledge of tax compliance regulations for level 2-3 clients, with specialization in 1-2 areas.
· Proficient in Microsoft Excel; experience with VITR software preferred.
· Exposure to technologies such as Robotic Process Automation (RPA) and Alteryx.
· Excellent oral and written communication skills and interpersonal skills.
· Strong attention to detail, organizational skills, and ability to manage time and priorities effectively.
· Ability to work independently and exercise sound judgment in resolving complex issues.
· Customer-focused and results-oriented mindset.
· Demonstrated ability to mentor and coach junior staff.
· Ability to build productive internal and external working relationships.
· Willingness to participate in special teams and process improvement initiatives.
EDUCATION AND TRAINING:
· Bachelor's degree in accounting, business, or a related field, or equivalent relevant experience.
· 5-8 years of related experience in tax processing, accounting, or business.
· IPT Business Tax Basics course or equivalent recommended.
Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough.
• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions.
COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Pay Transparency Statement:
US Base Salary Range: $65,400.00 - $85,100.00
Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.
In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.
Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.
*In no case will your pay fall below applicable local minimum wage requirements
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Leading their Cluster's operations in providing world-class best practices for cash collections and reconciliation for the Cluster's Home Health & Hospice agencies.
Collaborating with the Revenue Cycle Portfolio Leaders in developing, monitoring, and maintaining those world-class best practices for their Cluster.
Partnering with other billers, Revenue Cycle Portfolio Leaders, and Service Center AR Resources within the Home Health & Hospice Segment in shared ownership to ensure a world-class AR function across the organization.
DUTIES & RESPONSIBILITIES
Creates accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders.
Provides coverage for cash posters in the event of short-term or unexpected absences.
Partners with cluster Executive Directors and/or Revenue Cycle Portfolio Leaders to provide training to Cash Posters.
Establishes and maintains positive and collaborative working relationships with Portfolio Billers and Collectors.
Maintains a comprehensive working knowledge of payor contracts and ensures that payors are collecting according to contract provisions.
Maintains a comprehensive working knowledge of government billing regulations, including Medicare and Medicaid regulations, and serves as a resource for agency personnel.
Partners with cluster Executive Directors and/or AR Market Leaders, as well as Billers/Billing Managers, on payor projects in a timely manner.
Attends Agency BAM meetings to identify and report on Collections received.
Review, research, and post various types of funds daily
Prepare cash reports and reconcile daily
Resolve discrepancies by coordinating with internal teams
Research and clear all unidentified cash accounts monthly
Manage automated payment files and handle exceptions
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
At least three years' experience in health care billing and collections management, preferably in home health and/or hospice operations.
Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
Demonstrated capability to manage detailed information accurately.
Able to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers.
Demonstrates ingenuity, autonomy, assertiveness, flexibilit,y and cooperation in performing job responsibilities.
Additional Information We are committed to providing a competitive Total Rewards Package that meets our employees' needs. From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k) plan with company match and various other benefits, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.
Compensation: Based on experience.
Type: Full Time
Location: Remote
Why Join Us
At Pennant Services, we don't just manage-we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact.
What sets us apart:
Opportunity for stock ownership
Empowered, flat leadership model supported by centralized resources
A work-life balance that promotes personal well-being
Complete benefits package: medical, dental, vision, 401(k) with match
Generous PTO, holidays, and professional development
A culture built around our core values-CAPLICO:
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
About Pennant
Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model enables local leaders to lead, while we provide centralized support for clinical, HR, IT, legal, and compliance needs, empowering them to succeed.
Learn more at: ********************
#Remote
Pennant Service Center
1675 E. Riverside Drive, Suite 150
Eagle, ID 83616
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career
REMOTE OPPORTUNITY!
We are seeking an experienced and adaptable Hospital Patient Billing Specialist - TRICARE to play a key role in ensuring patient accounts are accurately processed!
Pay: $17-$20/hour, depending on experience
Contract Length: Minimum of 6 months, with strong possibility to extend
EQUIPMENT REQUIREMENT: MUST HAVE ACCESS TO LAPTOP AND MONITORS!
Minimum Requirements
EPIC and hospital patient accounting or revenue cycle experience required
Experience billing or following up on TRICARE or government payer claims strongly preferred
Knowledge of hospital billing workflows, claim edits, and AR follow-up
Strong attention to detail and customer service skills
Ability to manage multiple accounts and meet follow-up timelines
Key Responsibilities
Submit and follow up on hospital claims for TRICARE
Resolve claim edits, rejections, and bill holds to ensure timely reimbursement
Manage assigned account work queues, including DNB, claim edits, and payer no-response
Communicate with TRICARE, other payers, and patients to resolve billing issues
Review electronic payer error reports and correct claims as needed
Document all account activity accurately in the billing system
Why Join Us?
Opportunity to join a mission-driven team in a fast-paced, evolving healthcare environment
Strong focus on professional development and internal career growth
TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help.
$17-20 hourly 2d ago
Accounts Receivable/Collections Coordinator
OEC Group 4.5
Remote job
Job Description
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.
Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.
As an Accounts Receivable Coordinator, you will communicate with delinquent customers and work toward resolutions for any billing disputes. You will work within the larger Accounting Department and collaborate closely with our Sales Department. This position will increasingly take on more data analyst responsibilities, including data processes and reporting, as the position matures.
Requirements:
Minimum 2 years' experience in an accounting role; preferably handling accounts receivable or collections.
Advanced proficiency with data analysis tools such as Microsoft Excel and Power BI are highly preferred.
Previous experience using the ERP system, CargoWise One, is preferred.
Proven record of handling a large amount of delinquent accounts.
Ability to set and manage expectations of customers and upper management.
Customer service focused mindset for dealing with difficult/upset customers.
ASSERTIVE! - able to secure payments and deal with delinquent customers.
Responsibilities:
Review shipping/billing documentation in a paperless environment via Microsoft Excel and FMS/CargoWise One.
Collect and analyze relevant data to create reports such as highlighting high risk accounts, accounts receivable aging percentiles, and more.
Take a process-based approach to resolve billing/payment disputes.
Manage as many as 200+ past due accounts daily.
Record business transactions, charges, refunds, and key daily worksheets to general ledger.
Review accounts receivable aging and reconcile accounts.
Review weekly reports and address any issues as needed.
Work closely with our Sales Department to resolve customer disputes.
Salary:
$22-$28/hour dependent on transferable experience and education level.
Benefits:
Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group.
10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.
Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.
401K retirement plan with 3% company match.
Discounted pet insurance - woof! woof! meow!
Annual performance bonus and mid-year reviews for salary increases.
Education:
Bachelor's degree or higher preferred.
OEC Group is an Equal Opportunity Employer
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$22-28 hourly 3d ago
IP Fac Govt AR Sup II
Healthcare Services 4.1
Remote job
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
Govt Facilities AR Supervisor II( Solventum)
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You'll Make in this Role
As a Govt Facilities AR Supervisor II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people worldwide. Here, you will make an impact by:
Set and drive operational goals to meet the needs of our organization.
Identifies system improvement ideas and implements changes to improve department process.
Delegates tasks to team members and provides guidance and support.
Provides coaching and feedback to team members.
Facilitates team meetings to communicate objectives, status on targets, and gather information regarding any roadblocks the team may be facing.
Responsible for hiring, coordinating training and monitoring of new employees.
Makes recommendations for additional training based on quality trends.
Assists in forecasting team goals for Cash, Billed Revenue, Lost Days and Unbilled
Functions as liaison between Advantage Center Teams, Cash Posting, Govt Contracts and the Sales and Service organization
Recognizes potential mass adjustments and write offs and recommends to management for approval if beyond authority of approval.
Reviews all SOX reports for Govt Facilities Team.
Responsible for workforce management and Payroll
Responsible for reviewing and approving refunds
Helps to facilitate team and department meetings.
Authorizes courtesy release of supplies when urgent situations arise, and we are working with Prosthetics for authorization.
Takes immediate action on accounts requiring priority handling.
Participate in any and all reasonable work activities as assigned and deemed appropriate by management.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
Bachelor's Degree or higher AND (2) two years in call center and collection supervisor experience in a private, public, government or military environment
OR
High School Diploma/GED AND (7) seven years in call center and collection supervisor experience in a private, public, government or military environment
In addition to the above requirements, the following are also required:
Additional qualifications that could help you succeed even further in this role include:
Independent, detail-oriented, self-starter, with strong planning, organizational and communication skills.
Demonstrates excellent problem-solving skills and negotiating skills.
Ability to interact with diverse types of customers; adapt to different personalities and maintain a calm demeanor in conflict situations.
Minimal Supervision Required.
Experience in leading teams through training and coaching.
Ability to manage shifting priorities with tight deadlines.
Ability to completely maintain confidentiality and discretion in business relationships.
Accounts Receivable experience
Work location: Remote - United States
Travel: May include up to 5% [domestic/international]
Relocation Assistance: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Applicable to US Applicants Only:The expected compensation range for this position is $82,370 - $100,675, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
terms.
$82.4k-100.7k yearly Auto-Apply 60d+ ago
RCM Patient Accounts Receivable Specialist (Greenville/Spartanburg/Anderson Area only - Remote)
Ob Hospitalist Group Corporate 4.2
Remote job
RCM Patient Accounts Receivable Specialist
Location: Remote (Upstate, SC Preferred). This is a remote position; however, candidates must reside in the Upstate South Carolina area and be within reasonable commuting distance to our corporate headquarters in Greenville, SC, as occasional in-office presence may be required.
Employment Type: Non-Exempt, Full-Time, Benefit Eligible
Hourly Compensation Range: $20.00 - $24.00 per hour
Compensation is commensurate with experience, skills, and internal equity.
About the Position:
The RCM Patient Accounts Receivable Specialist plays a key role within the Revenue Cycle Management team and is responsible for supporting the reduction of accounts receivable (AR) days, increasing net collections, reducing aged AR balances (120+ days), and improving overall cash collections. This position partners closely with billing vendors and third-party payors to research, resolve, and follow up on patient accounts while ensuring accuracy, compliance, and data security.
Essential Duties & Responsibilities
Research and resolve patient account issues by communicating with billing vendors and third-party payors to verify claim status and demographic information
Prioritize daily workload using aging reports, account balances, and management-directed priorities
Investigate and pursue unpaid claims with third-party payors until resolution is achieved
Apply strong working knowledge of third-party payor rules and guidelines, with an emphasis on State Medicaid plans
Maintain compliance with all Protected Health Information (PHI) security requirements
Ensure consistent processing standards with a high level of accuracy and low error rates
Collect, document, and forward account updates to billing vendors, including insurance submissions, payment postings, and removal from collections
Respond to Requests for Additional Information (RAIs) and provide direction on next steps
Resolve claim errors, demographic discrepancies, duplicate claims, and coverage issues within assigned work queues
Perform additional duties as assigned to support Revenue Cycle operations
Required Qualifications
Experience with insurance collections, including Medicaid, Managed Care, BCBS, and Commercial accounts
Knowledge of medical billing procedures, health plans, and claims processing
Strong organizational skills with high attention to detail
Proficiency in Microsoft Word and Excel
Experience working with medical billing systems (e.g., EPIC, Allscripts, McKesson, or similar platforms)
High School Diploma or equivalent
Preferred Qualifications
Understanding of medical terminology, including ICD-9 and CPT codes
Strong professional phone presence and customer service skills
Experience supporting multi-state or multi-location billing environments
Advanced proficiency in Microsoft Excel
Work Environment & Physical Demands
Primarily sedentary role requiring extended periods of sitting
Occasional travel to offsite or in-office meetings may be required
Why Join OBHG:
Join the forefront of women's healthcare with OB Hospitalist Group (OBHG), the nation's largest and only dedicated provider of customized obstetric hospitalist programs. Celebrating over 19 years of pioneering excellence, OBHG has transformed the landscape of maternal health. Our mission-driven company offers a unique opportunity to elevate the standard of women's healthcare, providing 24/7 real-time triage and hospital-based obstetric coverage across the United States. If you are driven to join a team that makes a real difference in the lives of women and newborns and thrive in a collaborative environment that fosters innovation and excellence, OBHG is your next career destination!
What We Offer - The Good Stuff:
A mission based company with an amazing company culture
Paid time off & holidays so you can spend time with the people you love
Medical, dental, and vision insurance for you and your loved ones
Health Savings Account (with employer contribution) or Flexible Spending Account options
Employer Paid Basic Life and AD&D Insurance
Employer Paid Short- and Long-Term Disability w Optional Short Term Disability Buy-up plan
Paid Parental Leave
401(k) Savings Plan with match
Legal Plan & Identity Theft Services
Mental health support and resources
$20-24 hourly 21d ago
Analyst, 3PL Accounts Receivable
Knipper 4.5
Remote job
YOUR PASSION, ACTIONS & FOCUS is our Strength.
Become one of our Contributors!
Join the CareTria Team!
Analyst, 3PL Accounts Receviable will play a key role in driving process improvements, improving cash flow for our clients, and ensuring accuracy and integrity of receivables data. The AR analyst holds responsibility for invoicing review, reconciling accounts, and contributing to overall financial accuracy on behalf of Knipper 3PL clients. This role requires strong analytical skills, deep knowledge of AR best practices, and the ability to work cross-functionally with internal teams and external partners.
Remote opportunity supporting our 3PL Business Needs
Responsibilities
Analyzing and reviewing customer invoices and promptly processing them for order to cash clients.
Implementing effective credit control measures and monitoring customer account details for non-payments, delayed payments and other irregularities.
Reviewing AR aging to ensure compliance with established policies and procedures.
Initiating collections on past-due accounts and working with customers to resolve payment disputes.
Generating financial statements and reports for management and stakeholders
Investigating and resolving any irregularities or enquiries related to accounts receivable
Assisting in general financial management and analysis
Ensuring compliance with all internal and external audit requirements
Participating in month-end closing processes and reconciling accounts.
Support internal and external audits related to AR
Assisting in streamlining and improving the accounts receivable process.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
Associate degree in Accounting, Finance, or related field (preferred) or equivalent combination of education and experience
Proficiency in accounting software (e.g., Oracle, NetSuite, Quickbooks, D365)
Excellent communication and interpersonal skills with internal and external customers
Two years of previous accounts receivable experience preferred.
Two years of experience providing customer service to internal and external parties
Proficiency in Microsoft Excel
KNOWLEDGE, SKILLS & ABILITIES:
Familiarity with GAAP accounting principles
Demonstrates strong data and information analysis.
Strong experience providing customer service to internal and external parties.
Knowledge of CRM and cloud-based software is preferred.
Strong time management, organizational skills, initiative, professional demeanor, and positive attitude.
Ability to work independently and meet timelines
Ability to promote a positive team environment.
PHYSICAL DEMANDS:
Location of job activities 100% inside
Extensive manual dexterity (keyboarding, mouse, phone)
Use of phone for communication
Sit for prolonged periods of time.
Occasionally stoop, kneel, and crouch
Occasionally lift, carry, and move up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$38k-50k yearly est. Auto-Apply 9d ago
Specialist I, Billing & AR
AMN Healthcare 4.5
Remote job
Welcome to AMN Healthcare - Where Talent Meets Purpose
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we don't just offer jobs - we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
Named to
Becker's Top 150 Places to Work in Healthcare
- three years running.
Consistently ranked among
SIA's Largest Staffing Firms in America
.
Honored with
Modern Healthcare's Innovators Award
for driving change through innovation.
Proud holder of
The Joint Commission's Gold Seal of Approval for Staffing Companies
since 2006.
Job Summary
The Specialist I, Client Accounts Receivable manages portfolios and is responsible for the timely conversion of receivables into cash in line with established client policies, procedures, and goals. This role administrates portfolios of clients, collects on past due accounts, and responsible for reporting and metrics provided to the team. This position provides assistance to their client accounting representatives with questions, issues, and reconciliations.
Job Responsibilities
Collects on past due accounts and partners with clients to bring those accounts back to current status to ensure Daily Sales Outstanding (DSO) and company cash objectives are met.
Provides outstanding customer service to internal and external clients, identifies root causes of disputes, and works with the necessary departments to resolve the problem to prevent future disputes.
Efficiently maintains the Accounts Receivable portfolio and provide updates to Client Accounts Receivable Leadership regarding potential high risk accounts to ensure rapid collections.
Builds, runs, and reconciles Excel reports to reach team objectives. Details interactions in client databases such as PeopleSoft, Salesforce, Great Plains, Fieldglass and AMN Vendor Management Systems software.
Prepares adjustments, refunds, and payment applications in accordance with Client Accounts Receivable procedures.
Must be knowledgeable of client contracts, billing and timekeeping processes, aware of booking limits and exposure to accurately service accounts.
Key Skills
Outstanding Communication
Customer Service Focus
Confidentiality
Interpersonal Skills
Qualifications
Education & Years of Experience
High School Diploma/GED plus 2-5 years of work experience
Additional Experience
Accounts Receivable, billing, customer service or other relevant office experience
Work Environment / Physical Requirements
Work is performed in an office/home office environment.
Team Members must have the ability to operate standard office equipment and keyboards.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Our Core Values
● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
Pay Rate$21.00 - $24.75 Hourly
Final pay rate is dependent on experience, training, education, and location.
$21-24.8 hourly Auto-Apply 2d ago
Billing and AR Portfolio Specialist
Mode Global 4.2
Remote job
MODE Global is a $4B+ multimodal transportation leader, delivering comprehensive supply chain solutions across North America. With a vast agent-based network and a suite of offerings-spanning LTL, truckload, parcel, intermodal, air, and ocean-MODE drives operational excellence through technology, innovation, and integrity. We simplify logistics, empower partnerships, and deliver performance.
Job Title: Portfolio Account Specialist
The Portfolio Account Specialist is responsible for the oversight and management of a designated portfolio of customer accounts tied to a specific agent or group of agents or sales/ops team. This role serves as the primary point of coordination between internal teams and the agent/sales/ops, ensuring timely resolution of billing disputes, past-due balances, credit issues, and customer service escalations. The Portfolio Account Specialist does not manage direct reports but provides leadership and direction to cross-functional team members supporting the agent's portfolio, including billing, collections, credit, and operations. Transportation or logistics industry experience is a strong plus.
Key Responsibilities:
Portfolio Oversight:
Manage and monitor the full lifecycle of accounts within the assigned agent portfolio.
Review and analyze aging reports regularly to identify past-due balances, short payments, and unresolved billing issues.
Dispute & Issue Resolution:
Investigate and resolve billing disputes and payment discrepancies by collaborating with internal departments and external stakeholders.
Serve as the central point of contact for escalations related to accounting issues impacting the agent's customers.
Credit Review & Risk Mitigation:
Evaluate customer accounts approaching or exceeding credit limits.
Coordinate with the Credit and Clearance team to assess creditworthiness and facilitate timely decisions to avoid service disruptions.
Cross-Functional Collaboration:
Partner with Collections, Billing, Operations, and Customer Service teams to drive issue resolution and support seamless service delivery.
Collaborate with customers and internal teams (finance, sales, operations, IT) to streamline billing, payment, and reconciliation processes.
Knowledge of EDI, payment/billing portals, and automated billing or cashapplication tools.
Provide leadership and guidance to internal team members supporting the agent's accounts, ensuring alignment and accountability.
Agent & Customer Support:
Act as a liaison between the agent, internal departments, and customers when necessary to ensure excellent customer experience.
Maintain a deep understanding of the agent's business needs and proactively address challenges impacting account health.
Reporting & Communication:
Provide regular updates to internal stakeholders and the agent regarding account status, risk areas, and resolution progress.
Prepare reporting or portfolio summaries as needed for internal or agent-facing meetings.
Qualifications
Qualifications:
3-5 years of experience in account management, collections, credit, or customer service roles.
Strong understanding of accounts receivable processes, credit policies, and dispute resolution.
Excellent communication and interpersonal skills; able to manage multiple stakeholders and build trust across teams.
Ability to interpret aging reports, financial documents, and account data.
Proven ability to lead without authority and influence cross-functional teams.
Detail-oriented with strong organizational and problem-solving skills.
Proficiency in Excel, Salesforce and ERP/AR systems (e.g., Microsoft Dynamics, SAP, Oracle, NetSuite) preferred.
Success Factors:
Takes ownership of portfolio health and drives accountability across teams.
Build strong relationships with agents and internal stakeholders.
Quickly identify issues and implement timely, effective resolutions.
Maintains a customer-first mindset while balancing financial risk.
Why Join MODE Global?
High-impact role in one of MODE's fastest-growing and most strategic business areas.
Collaborate with leaders across technology, operations, and carrier strategy.
Fully remote flexibility with a supportive and engaged team environment.
Competitive salary, performance-based bonuses, and comprehensive benefits package.
A culture rooted in integrity, innovation, and operational excellence.
MODE Global is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
$33k-41k yearly est. 2d ago
Medical Billing Specialist Remote
Cardinal Health 4.4
Remote job
The Medical Billing Specialist is responsible for accurately coding fertility diagnostic ,treatment services and surgical procedures, submitting insurance claims, and managing the billing process for a fertility practice or healthcare facility. They ensure compliance with healthcare regulations and maximize revenue by optimizing reimbursement.
General Summary of Duties:
Responsible for gathering charge information, coding, entering into data base
complete billing process and distributing billing information. Responsible for
processing and filing insurance claims and assists patients in completing
insurance forms.
Essential Functions:
o Prepare and submit insurance claims accurately and in a timely manner.
o Verify patient insurance coverage and eligibility for fertility services( treatments and surgical procedures).
o Review and address coding-related denials and discrepancies.
o Researches all information needed to complete billing process including getting charge information from physicians.
o Assists in the processing of insurance claims
o Processes all insurance provider's correspondence, signature, and insurance forms.
o Assists patients in completing all necessary forms, to include payment arrangements made with patients. Answers patient questions and concerns.
o Keys charge information into entry program and produces billing.
o Processes and distributes copies of billings according to clinic policies.
o Records payments for entry into billing system.
o Follows-up with insurance companies and ensures claims are paid/processed.
o Resubmits insurance claims that have received no response or are not on file.
o Works with other staff to follow-up on accounts until zero balance.
o Assists error resolution.
o Maintains required billing records, reports, files.
o Research return mail.
o Maintains strictest confidentiality.
o Other duties as assigned
o Identify opportunities to optimize revenue through accurate coding and billing practices.
o Assist in developing strategies to increase reimbursement rates and reduce claim denials.
Benefits:
Offers nationally competitive compensation and benefits. Our benefits program provides a comprehensive array of services to our employees including, but not limited to health insurance (Primarily covered by the company), paid time off, retirement contributions (401k), & flexible spending account
A/R Collections Specialist (Biologics/Immunotherapy)
The AR Collection Specialist is responsible for providing outstanding customer service while collecting outstanding accounts receivable balances. This position includes adhering to collections work standards, reducing the number of aged items, facilitating the resolution of customer billing issues, reducing accounts receivable delinquencies, and meeting and/or exceeding collections standards.
REQUIRED EDUCATION/EXPERIENCE:
· High school diploma or equivalent qualification required.
· 2+ years' experience working in a healthcare Collection Specialist position.
· Profound knowledge of collection techniques and billing procedures
· Excellent communication skills, both written and oral
· Good level of problem-solving and negotiation skills
· Strong understanding of billing and collection processes.
· Outstanding communication and interpersonal skills.
· In-depth knowledge of laws and policies related to debt collection.
· Good administrative skills.
ESSENTIAL FUNCTIONS
· Develop effective repayment plans.
· Follow-up with clients on overdue accounts.
· Oversee all monthly payments and refunds.
· Respond to client account queries in a timely and professional manner.
· Consulting and helping clients with billing and credit problems.
· Managing payments and refund operations
· Developing measures encouraging timely payments
· Reporting on collection operations and customer account updates
· Facilitate resolution of customer billing problems with bill initiating department for delinquent accounts.
· Make outbound collections efforts including making calls in a professional manner and sending emails concerning outstanding balances in accordance with Collections Standards.
· Provide reports to stakeholders as assigned.
· Review open accounts for collections efforts to reduce the number of aged items and aged balances in assigned portfolio.
POSITION RELATIONSHIPS:
· Reports directly to the Senior Revenue Cycle Manager
· Subject to a 90-day probationary period
Requirements
Please complete survey to be considered for this position: ************************************** M7SYDhF/102127
Requirements:
EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$30k-37k yearly est. 8d ago
Broker Transaction Analyst - Temp - AR - (REMOTE)
eXp Realty 4.0
Remote job
at eXp Realty
We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the state of Arkansas.** Please note: This is a temporary, six-month contract position**Who is eXp?Doing the audacious is part of eXp Realty's DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us at eXp Realty - a 8x Glassdoor Best Places to Work organization! What you will do:The Broker Transaction Analyst (BTA) is a dynamic role focused on delivering hands-on, customer-centric service through meticulous review and management of contracts, addendums, notices, and agreements associated with eXp client and customer transactions. Leveraging advanced technology, including AI-enhanced workflows within eXp's transaction management system, the BTA ensures thorough compliance and accuracy in all documentation.This role requires specialized education and advanced licensing to effectively support the Designated Managing Broker in overseeing eXp Realty brokerage operations within their state. A real estate license is required for this role. The BTA is integral in cultivating a collaborative team environment, proactively assisting agents to deliver exceptional brokerage services while ensuring adherence to state license laws, REALTOR association requirements, and MLS standards. Responsibilities include detailed transaction review, compliance training, and active participation in the eXp Risk Management initiatives and programs.The BTA will bring a proven track record of promoting risk management best practices, a deep understanding of real estate transaction workflows, and a collaborative, solutions-oriented approach. This role requires a "Customer service-focused collaborator with an eye for detail." This role requires a person who can seamlessly implement innovative technology-driven systems and processes, fostering a highly cooperative, team-focused work atmosphere and demonstrating an unwavering commitment to excellence.How you will make an impact:
Collaboratively support the Designated and Managing Brokers to ensure eXp agents consistently deliver outstanding real estate brokerage services.
May be asked to conduct training sessions to improve agents' knowledge of contracts, risk management practices and duties under licensing requirements, and state real estate regulations.
Respond promptly and effectively to agents' requests for support, demonstrating exceptional customer service and care.
Utilize advanced technology, including AI-driven tools, to thoroughly review contracts and transactional documents, ensuring compliance with all legal and contractual obligations.
Foster a highly collaborative, solution-oriented environment by removing transactional barriers, modeling agile workflows, and actively participating in team-based initiatives to enhance agent experience, risk management, and operational excellence.
Actively consult and engage with eXp agents and internal teams to resolve complex transaction-related issues, providing practical solutions.
Support and promote the ongoing implementation of the eXp risk management initiatives, employing technology and innovative methods to enhance agent awareness and compliance.
Assist in the continuous development, improvement, and compliance monitoring of brokerage operations manuals at both the company-wide and state-specific levels.
Collaborate proactively with internal departments to identify and implement innovative, efficient solutions for supporting eXp's growing agent base.
Demonstrate flexibility by providing backup support for Managing Brokers as necessary.
Fulfill additional duties as assigned to meet the strategic needs of the brokerage.
How you will grab our attention:
Active real estate broker license with current continuing education credits in real estate, management, and legal compliance.
A minimum of 2 years of experience in detailed contract review, demonstrating comprehensive knowledge of real estate transactions.
Strong expertise and experience in real estate compliance, with a deep understanding of state and federal laws, Department of Commerce rules and regulations, Department of Housing and Urban Development requirements, NAR Code of Ethics, and MLS standards.
Exceptional written, verbal, and interpersonal communication skills, capable of clearly and effectively interacting with all organizational levels.
A highly collaborative approach with proven success in partnering with internal stakeholders to achieve shared objectives.
Ability to make swift, informed decisions, effectively addressing and resolving problems using sound judgment.
Uncompromising integrity, consistently demonstrating the highest ethical standards.
Active member of the National Association of REALTORS (NAR).
Strongly Preferred: Experience with the Skyslope transaction management system
If you think you'd make a great match for this position but don't meet all the requirements, we would still encourage you to apply! EEO Statement:We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.