How To Become A Cash Office Associate: What It Is and Career Path

What is a cash office associate and how to become one

Updated January 8, 2025

4 min read

A cash office associate is an individual who ensures that all money transactions are done correctly within the cash office.

They typically work for private companies and tend to the cash transactions of employees, but they may also work in settings like banks or other financial institutions. They typically work within a secure office and have a standard 8-hour work day. Most of their time will be spent sitting in front of a computer or interacting with customers.

Customer service skills are extremely important when working as a cash office associate. You must be able to assist customers by answering questions, fixing problems, and listening to their concerns. You will be expected to resolve customer issues while remaining compliant with guidelines and company policies.

Front-end and sales floor skills are other useful skills to have as a cash office associate. A college education is not necessary to become a cash office associate, although some companies may prefer candidates with some form of post-secondary education.

Certifications such as Certified Medical Office Manager (CMOM), Certified Management Accountant (CMA), and Microsoft Office Specialist: Expert (Office 365 and Office 2019) can help to provide the knowledge and skills needed to be a cash office associate without the need for pursuing a formal education.

ScoreCash Office AssociateUS Average

Salary

2.5

Avg. Salary $32,478

Avg. Salary $59,228

Stability level

5.3

Growth rate -10%

Growth rate 0.3%

Diversity

4.8

Race

American Indian and Alaska Native 0.90%

Asian 7.57%

Black or African American 9.91%

Hispanic or Latino 18.78%

Unknown 5.12%

White 57.72%

Gender

female 84.73%

male 15.27%

Age - 28

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 28

Stress level

5.3

Stress level is manageable

7.1 - high

Complexity level

3.7

Complexity level is basic

7 - challenging

Work life balance

10.0

Work life balance is excellent

6.4 - fair

Key steps to become a cash office associate

Explore cash office associate education requirements

Most common cash office associate degrees

Bachelor's

38.2 %

Associate

26.6 %

High School Diploma

23.1 %

Start to develop specific cash office associate skills

Skills	Percentages
Customer Service	26.32%
Sales Floor	9.28%
Front End	9.27%
POS	5.63%
Loss Prevention	5.31%

Complete relevant cash office associate training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New cash office associates learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a cash office associate based on U.S. Bureau of Labor Statistics data and data from real cash office associate resumes.

Research cash office associate duties and responsibilities

Maintain a clean and orderly checkout area and accomplish other general cleaning duties, such as mopping floors and emptying garbage.
Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Take part in company competitions, upselling tickets and concessions.
Check out jewelry, shoe and accessory customer at jewelry counter.

Prepare your cash office associate resume

When your background is strong enough, you can start writing your cash office associate resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a cash office associate resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable cash office associate resume templates

Build a professional cash office associate resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your cash office associate resume.