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Working As a Cash Office Associate

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $39,000

    Average Salary

What Does A Cash Office Associate Do

Cashiers process payments from customers purchasing goods and services.

Duties

Cashiers typically do the following:

  • Greet customers
  • Scan or register customers’ purchases
  • Accept payments from customers and give change and receipts
  • Bag or wrap customers’ purchases
  • Process returns and exchanges of merchandise
  • Answer customers’ questions and provide information about store policies
  • Help customers sign up for store rewards programs or credit cards
  • Count the money in their register at the beginning and end of each shift

In some establishments, cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items.

Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.

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How To Become A Cash Office Associate

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Do you work as a Cash Office Associate?

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Cash Office Associate Career Paths

Cash Office Associate
Teller Specialist Team Leader
Operations Manager
7 Yearsyrs
Teller Specialist Consultant
Owner
7 Yearsyrs
Teller Teacher Consultant
Account Manager
5 Yearsyrs
Accounts Payable Clerk Accountant Office Manager
General Manager
6 Yearsyrs
Accounts Payable Clerk Accountant Finance Manager
Sales Manager
5 Yearsyrs
Accounts Payable Clerk Payroll Administrator Office Manager
Property Manager
6 Yearsyrs
Bank Teller Personal Banker Account Executive
Branch Manager
6 Yearsyrs
Bank Teller Substitute Teacher Consultant
Partner
6 Yearsyrs
Bank Teller Substitute Teacher Account Executive
Business Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
Assistant General Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Manager
Vice President
6 Yearsyrs
Certified Nursing Assistant Technician Field Service Technician
Service Manager
6 Yearsyrs
Medical Assistant Patient Care Coordinator Office Manager
Co-Owner
6 Yearsyrs
Medical Assistant Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
Medical Assistant Patient Care Coordinator Assistant Manager
Center Manager
6 Yearsyrs
Accounting Clerk Accountant Assistant Manager
Communications Manager
6 Yearsyrs
Accounting Clerk Finance Analyst Manager
Business Owner
6 Yearsyrs
Accounting Clerk Finance Analyst Operations Manager
Site Manager
7 Yearsyrs
Bookkeeper Charge Bookkeeper Accounts Receivable Manager
Credit Director
11 Yearsyrs
Office Administrator Project Administrator Client Services Manager
Client Manager
6 Yearsyrs
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Average Length of Employment
Office Associate 2.8 years
Cash Office Worker 2.8 years
Cash Office Clerk 2.8 years
Head Cashier 2.6 years
Cash Checker 2.2 years
Front End Clerk 2.1 years
Store Assistant 2.1 years
Cashier 1.8 years
Retail Cashier 1.5 years
Cashier Associate 1.5 years
Seasonal Cashier 0.5 years
Top Careers Before Cash Office Associate
Cashier 24.2%
Teller 4.2%
Internship 3.0%
Manager 2.8%
Associate 2.7%
Server 2.3%
Supervisor 1.8%
Bookkeeper 1.8%
Top Careers After Cash Office Associate
Cashier 14.2%
Teller 6.9%
Associate 3.1%
Manager 2.7%
Server 2.3%
Internship 2.3%

Do you work as a Cash Office Associate?

Top Skills for A Cash Office Associate

  1. Customer Service
  2. Process Merchandise Returns
  3. File Paperwork
You can check out examples of real life uses of top skills on resumes here:
  • Provided excellent customer service by resolving customer concerns and ensuring that transactions are processed accurately and efficiently according to company policy.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct Process merchandise returns and exchanges.
  • Reconcile daily cash, print and file paperwork, make deposits of cash and checks.
  • Maintained monetary distribution for sales floor.
  • Addressed Sales Audit concerns, completed overage/shortage research documentation.

Cash Office Associate Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 5,196 Cash Office Associate resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Cash Office Associate Resume

View Resume Examples

Cash Office Associate Demographics

Gender

Female

74.3%

Male

14.9%

Unknown

10.8%
Ethnicity

White

62.3%

Hispanic or Latino

16.3%

Black or African American

11.9%

Asian

6.2%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

65.9%

French

4.7%

Hindi

3.5%

Urdu

3.5%

Portuguese

2.9%

Arabic

2.9%

Russian

2.4%

Mandarin

1.8%

Chinese

1.8%

German

1.8%

Cantonese

1.2%

Tagalog

1.2%

Italian

1.2%

Japanese

1.2%

Hmong

1.2%

Swahili

0.6%

Gujarati

0.6%

Korean

0.6%

Ukrainian

0.6%

Thai

0.6%
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Cash Office Associate Education

Schools

University of Phoenix

24.3%

Strayer University

9.5%

Kaplan University

6.2%

Miami Dade College

5.8%

Ashford University

4.6%

Liberty University

4.3%

Southern New Hampshire University

4.0%

The Academy

3.7%

George Mason University

3.7%

Kennesaw State University

3.4%

Hillsborough Community College

3.4%

Pennsylvania State University

3.4%

University of Memphis

3.4%

Monroe College

3.1%

Grand Canyon University

3.1%

University of North Carolina at Greensboro

3.1%

University of Cincinnati

2.8%

Cleveland State University

2.8%

Pace University - New York

2.8%

University of Washington

2.8%
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Majors

Business

25.7%

Accounting

17.9%

Health Care Administration

6.9%

Psychology

5.8%

Criminal Justice

5.7%

Finance

4.2%

Nursing

4.0%

Medical Assisting Services

4.0%

General Studies

3.7%

English

2.3%

Liberal Arts

2.3%

Biology

2.2%

Education

2.2%

Marketing

2.1%

Management

2.0%

Communication

1.9%

Cosmetology

1.9%

Computer Science

1.8%

Human Resources Management

1.7%

Early Childhood Education

1.6%
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Degrees

Bachelors

35.3%

Other

28.3%

Associate

20.7%

Masters

6.6%

Certificate

5.7%

Diploma

2.5%

License

0.8%

Doctorate

0.1%
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Top Cash Office Associate Employers

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Updated May 19, 2020