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Cash office associate vs cashier

The differences between cash office associates and cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cash office associate has an average salary of $32,478, which is higher than the $28,144 average annual salary of a cashier.

The top three skills for a cash office associate include customer service, sales floor and front end. The most important skills for a cashier are front end, cash handling, and basic math.

Cash office associate vs cashier overview

Cash Office AssociateCashier
Yearly salary$32,478$28,144
Hourly rate$15.61$13.53
Growth rate-10%-10%
Number of jobs35,858456,110
Job satisfaction-4.2
Most common degreeBachelor's Degree, 38%High School Diploma, 45%
Average age3434
Years of experience--

What does a cash office associate do?

A cash office associate is in charge of handling cash transactions in an organization, such as collecting payments and processing money orders. There are also times when a cash office associate must make check or cash deposits, keep funds in secure places, balance cash drawers, and conduct assessments or audits. Moreover, they are also responsible for keeping accurate records of all cash transactions, producing reports for managers regularly. In some companies, a cash office associate can have the task of investigating financial irregularities or inconsistencies.

What does a cashier do?

A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments. They leave a long-lasting impression, which helps encourage the customers to go back. The most common tasks for cashiers are to scan items, conduct price checks, and collect payments. They may deal with a great amount of money on a daily basis, so this position requires them to be honest, reliable, and trustworthy employees. They also need to have great skills in customer service as they may handle customer complaints from time to time, assist in answering questions, and process refunds or exchanges.

Cash office associate vs cashier salary

Cash office associates and cashiers have different pay scales, as shown below.

Cash Office AssociateCashier
Average salary$32,478$28,144
Salary rangeBetween $16,000 And $63,000Between $21,000 And $36,000
Highest paying City-Washington, DC
Highest paying state-Massachusetts
Best paying company-Deloitte
Best paying industry-Retail

Differences between cash office associate and cashier education

There are a few differences between a cash office associate and a cashier in terms of educational background:

Cash Office AssociateCashier
Most common degreeBachelor's Degree, 38%High School Diploma, 45%
Most common majorBusinessBusiness
Most common college--

Cash office associate vs cashier demographics

Here are the differences between cash office associates' and cashiers' demographics:

Cash Office AssociateCashier
Average age3434
Gender ratioMale, 15.3% Female, 84.7%Male, 27.1% Female, 72.9%
Race ratioBlack or African American, 9.9% Unknown, 5.1% Hispanic or Latino, 18.8% Asian, 7.6% White, 57.7% American Indian and Alaska Native, 0.9%Black or African American, 9.9% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.9%
LGBT Percentage5%5%

Differences between cash office associate and cashier duties and responsibilities

Cash office associate example responsibilities.

  • Maintain a clean and orderly checkout area and accomplish other general cleaning duties, such as mopping floors and emptying garbage.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Take part in company competitions, upselling tickets and concessions.
  • Check out jewelry, shoe and accessory customer at jewelry counter.
  • Assist customers with their groceries whether it be bagging, locating or returning.
  • Balance office funds to reports; adjust to match as needed from errors make at POS terminals.
  • Show more

Cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Develop, implement, and update standard operating procedures relating to daily operations, financial transactions and management, customer service.
  • Demonstrate basic math skills and record daily earnings without error.
  • Perform basic math computations, such as addition subtraction, and division.
  • Provide customer service by scanning and packing groceries, processing customers transactions and answering any questions about food products
  • Work at home depot as cashier.
  • Show more

Cash office associate vs cashier skills

Common cash office associate skills
  • Customer Service, 26%
  • Sales Floor, 9%
  • Front End, 9%
  • POS, 6%
  • Loss Prevention, 5%
  • Cash Drawers, 4%
Common cashier skills
  • Front End, 14%
  • Cash Handling, 10%
  • Basic Math, 10%
  • POS, 10%
  • Customer Service, 8%
  • Customer Complaints, 5%