How to hire a cash office associate

How to hire a cash office associate, step by step

Here's a step-by-step cash office associate hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a cash office associate job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new cash office associate
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a cash office associate, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A cash office associate's background is also an important factor in determining whether they'll be a good fit for the position. For example, cash office associates from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of cash office associates and their corresponding salaries.

   Type of Cash Office Associate	Description	Hourly rate
   Cash Office Associate	Cashiers process payments from customers purchasing goods and services.	$7-30
   Key Holder/Manager	A key holder/manager is primarily in charge of opening and closing stores, ensuring that it is secure and in good condition. Moreover, they also are responsible for maintaining the cleanliness of surroundings, managing the surveillance cameras and alarm systems, responding to calls and correspondence, and assisting cashiers or staff when there's an overwhelming amount of customers... Show more	$10-27
   Courtesy Clerk	A courtesy clerk is responsible for assisting customers with their needs, especially helping customers with bagging and carrying their items. Courtesy clerks also maintain the cleanliness and orderliness of the whole area, ensuring that customers will have a safe and comfortable service experience... Show more	$11-15

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Sales Floor
   • Front End
   • POS
   • Loss Prevention
   • Cash Drawers
   • Service Desk
   • Sales Audit
   • Store Operations
   • Customer Issues
   • Merchandise Returns
   • Bank Deposits
   • Daily Sales
   • Computer System

   Check all skills

   Responsibilities:

   • Maintain a clean and orderly checkout area and accomplish other general cleaning duties, such as mopping floors and emptying garbage.
   • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
   • Take part in company competitions, upselling tickets and concessions.
   • Check out jewelry, shoe and accessory customer at jewelry counter.
   • Assist customers with their groceries whether it be bagging, locating or returning.
   • Balance office funds to reports; adjust to match as needed from errors make at POS terminals.

3. Make a budget

   Including a salary range in your cash office associate job description is one of the best ways to attract top talent. A cash office associate can vary based on:

   • Location. For example, cash office associates' average salary in mississippi is 64% less than in california.
   • Seniority. Entry-level cash office associates 75% less than senior-level cash office associates.
   • Certifications. A cash office associate with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a cash office associate's salary.

   Average cash office associate salary

   $15.61hourly

   $32,478 yearly

   ---

   Entry-level cash office associate salary

   $16,000 yearly salary

   Updated December 15, 2025

4. Writing a cash office associate job description

   A cash office associate job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a cash office associate job description:

   Cash office associate job description example

   At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can't live without them.”
   
   Our SpartanNash family of Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
   Job Description:
   
   This role is responsible for assisting the Office Specialist with performing all phases of the store's accounting operations in an accurate and efficient manner to ensure that the work shift contributes positively to the best interests of the store. Complete all other duties as assigned in a timely manner. Here's what you'll do: Observe strict confidentiality of all company records and financial information and safeguard against unauthorized access to such information at all times. Monitor front end activities to ensure that all cashiers comply with stores policies in the handling of all transactions: cash, checks, debit/credit/EBT cards, ID requirements, over rings, refunds, bottle returns, vendor coupons, gift certificates, lottery tickets sales, and policies pertaining to the sale of alcoholic beverages, tobacco, pseudoephedrine, etc. Accurately operate cash register, display cost of customer purchase, make change, cash checks, and issue receipt.
   Assist the Office Specialist by accurately balancing cash and media to ledger and ensuring cash is controlled and safely deposited. Knowledgeable and capable of implementing all related security and cash drawer accounting procedures. Assist the Office Specialist by keeping management informed of problems with pricing, cash registers, scales or other accounting problems. Assist the Office Specialist by maintaining records on cash controls for internal audits. Additional responsibilities may be assigned as needed.
   Here's what you'll need: High school graduate or equivalent (GED) Ability to read, write, comprehend, and interpret documents Basic mathematical skills Suggestive Selling/Knowledge of Products
   Detail Oriented
   SpartanNash is a certified Veteran-Friendly Employer. We value the perspectives, backgrounds, skills, work ethic and leadership that those who are military connected bring to the workforce.
   
   As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
   
   SpartanNash is an Equal Opportunity Employer that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
   
   We are not able to sponsor work visas for this position.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right cash office associate for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your cash office associate job on Zippia to find and attract quality cash office associate candidates.
   • Use niche websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   Recruiting cash office associates requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new cash office associate

   Once you've found the cash office associate candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new cash office associate. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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