Cash office associate job description

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can't live without them.”

Our SpartanNash family of Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
Job Description:

This role is responsible for assisting the Office Specialist with performing all phases of the store's accounting operations in an accurate and efficient manner to ensure that the work shift contributes positively to the best interests of the store. Complete all other duties as assigned in a timely manner. Here's what you'll do: Observe strict confidentiality of all company records and financial information and safeguard against unauthorized access to such information at all times. Monitor front end activities to ensure that all cashiers comply with stores policies in the handling of all transactions: cash, checks, debit/credit/EBT cards, ID requirements, over rings, refunds, bottle returns, vendor coupons, gift certificates, lottery tickets sales, and policies pertaining to the sale of alcoholic beverages, tobacco, pseudoephedrine, etc. Accurately operate cash register, display cost of customer purchase, make change, cash checks, and issue receipt.
Assist the Office Specialist by accurately balancing cash and media to ledger and ensuring cash is controlled and safely deposited. Knowledgeable and capable of implementing all related security and cash drawer accounting procedures. Assist the Office Specialist by keeping management informed of problems with pricing, cash registers, scales or other accounting problems. Assist the Office Specialist by maintaining records on cash controls for internal audits. Additional responsibilities may be assigned as needed.
Here's what you'll need: High school graduate or equivalent (GED) Ability to read, write, comprehend, and interpret documents Basic mathematical skills Suggestive Selling/Knowledge of Products
Detail Oriented
SpartanNash is a certified Veteran-Friendly Employer. We value the perspectives, backgrounds, skills, work ethic and leadership that those who are military connected bring to the workforce.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

For over 80 years Di Bruno Bros. has offered nothing but the highest quality products, made with integrity and infused with the story of the people who made them

It's a story of discovery, of two brothers, aunts and uncles, of Culinary Pioneers and Philadelphians. And it is that dinner table mentality that has enabled Di Bruno Bros. to not only endure for so long, but also to grow and prosper both locally and nationally. And we're just getting started. Now, we're thrilled to be hiring a
Cash Office Associate!



What We Offer:


Consistent raises of $.50/hour for hourly associate level employees (subject to compensation policy) Company-paid, unlimited telemedicine and teletherapy for part & full time employees Medical, Dental, & Ancillary Insurances - short waiting period! (optional) Frontline full-time hourly employees can pay as little as $15 per pay for medical coverage We reimburse the 2nd half of your medical deductible! Paid Time Off for all employees Employee discount New product trainings


What You'll Do:


Provide superior customer service as defined by Di Bruno Bros. within the scope of Company policy. Perform cashier reconciliation, cash handling and daily cash balancing, communicating all variances to management Ensure the maintenance of accurate and efficient databases and a smooth flow of information throughout the store and Company Answer customer service calls and assist customers as necessary Responsible for production and distribution of store signage Responsible for both daily and weekly financial reporting Track all money going in to and out of the store safe Perform scanning and pricing verifications Enter interdepartmental transfers, inventory data and shrink data Responsible for database management in BR Data Responsible for production and distribution of store signage Assist in the development and update of order guides Provide retail/cashiering support as required Other administrative duties as assigned


About You:


Ability to maintain organization while multi-tasking and prioritizing and ability to meet daily, weekly and fiscal period deadlines 1-3 years of cash handling experience and/or equivalent combination of education and experience Working knowledge of Microsoft Office Ability to communicate clearly with customers, vendors, employees and co-workers Ability to read and write accurately and clearly to complete all documentation and record keeping Advanced mathematical and analytical skills Strong organizational skills Ability to work a flexible schedule, including nights and weekends, based on the needs of the team and the store


Compensation: $13.50 - $16.00 per hour

We provide extraordinary food experiences, inspired by our legacy. Also, we just really love cheese.

What started as a community-focused corner store with just a handful of family members has evolved into five retail locations, plus a Catering & Commissary Kitchen, as well as Di Bruno Bros. Imports & E-commerce, with over 350 team members across our enterprise. And that's just the start... just wait until you hear our 10-year vision on your first day of work!

OUR CORE VALUES


We attribute much of our success to our Core Values - both as a company and as individuals. Di Bruno Bros. is committed to hiring individuals who demonstrate our four Core Values - In Stock, In Spirit, In Service, & Inspire! Owners and associates alike are committed to culinary pioneering, exceeding expectations, serving others before themselves, thinking like an owner, and ensuring that Di Bruno Bros. continues to be a meaningful company.

The associate is responsible for the functions below, in addition to other duties as assigned:

1. Responsible for the accounting bookwork practices at the store which includes the reconciliation and recording of drawers, balancing the office cash, lottery, and stamps. Assists in the research and investigation of any discrepancies. Keeps management fully informed.

2. Prepares bank deposits or assists with their preparation, making sure they are completed in a timely manner and are accurate.

3. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.

4. Assist customer service with answering phone calls with a polite and positive attitude. Uses intercom for necessary announcements or pages.

5. Monitors the performance of cashiers and lot attendants and provides feedback to management. Follows and enforces all Front End policies and procedures. Participates in training/retraining of front end associates to ensure high levels of productivity, speed, accuracy and courtesy to customers. Assists to enforce and adhere to company policies and procedures as well as government regulations and laws.

6. Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer's cart.

7. Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.

8. Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.

9. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.

10. Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance.

11. Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to: cut resistant gloves, safety cutters, company sponsored footwear, etc.

12. May also be called upon to assist in other departments

13.Indirectly supervises associates working on the Front End including cashiers and lot attendants. Specific number of associates depends upon store size.


Job Qualifications


Education and Experience
Current students, High school diploma or equivalent desireable

Knowledge and Skills

Possess excellent interpersonal and communication skills. Ability to read and interpret documents, such as safety rules, operating and maintenance instructions/ procedure manuals. Can speak effectively to customers to solicit new business. Able to type, prepare, copy, file, and keep records. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent, and to draw, and interpret bar graphs. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Other Skills, Abilities, and/or Training

Minimum eighteen (18) years of age. Reason: Operate equipment and oversee staff. Ability to pass drug test Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated. Ability to preserve confidentiality of information. Ability and willingness to move with purpose and a strong sense of urgency. Ability to work overtime on an occasional basis Accuracy and attention to detail. Ability to organize and prioritize a variety of tasks/projects. Familiarity with industry/technical terms and processes, helpful. Ability to work within strict time frames and resolute deadlines. Proficiency with Microsoft Office, Outlook, Windows XP, and Internet.

Experience dealing with customers helpful.

Ability to multi-task.

Physical Requirements

Hearing (listening) Lifting up to 35 lbs Reaching & grasping in a confined area Operating front-end equipment Frequent communication (especially verbal) Sight and peripheral vision (full awareness of surroundings) Standing for extended periods