How to hire a cash office clerk

How to hire a cash office clerk, step by step

Here's a step-by-step cash office clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a cash office clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new cash office clerk
• Step 8: Go through the hiring process checklist

What does a cash office clerk do?

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1. Identify your hiring needs

   Before you start hiring a cash office clerk, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A cash office clerk's background is also an important factor in determining whether they'll be a good fit for the position. For example, cash office clerks from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of cash office clerks.

   Type of Cash Office Clerk	Description	Hourly rate
   Cash Office Clerk	General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.	$11-17
   Clerk Typist	A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients... Show more	$12-18
   Room Clerk	A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel... Show more	$12-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Data Entry
   • Bank Deposits
   • Credit Card Payments
   • Cash Handling
   • Responsive Customer Service
   • Front End
   • Computer System
   • Cash Drawers
   • Lockbox
   • Cash Application
   • Customer Complaints
   • POS
   • Process Payments
   • Cash Receipts

   Check all skills

   Responsibilities:

   • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
   • Operate POS system for cash, credit, check and money order purchases.
   • Process, analyze and reconcile POS registers
   • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
   • Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

   More cash office clerk duties

3. Make a budget

   Including a salary range in the cash office clerk job description is a good way to get more applicants. A cash office clerk salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a cash office clerk in Alabama may be lower than in Hawaii, and an entry-level engineer typically earns less than a senior-level cash office clerk. Additionally, a cash office clerk with lots of experience in the field may command a higher salary as a result.

   Average cash office clerk salary

   $14.15hourly

   $29,439 yearly

   ---

   Entry-level cash office clerk salary

   $23,000 yearly salary

   Updated December 16, 2025

   Average cash office clerk salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$32,982	$16
   2	California	$31,712	$15
   3	Oregon	$30,450	$15
   4	Pennsylvania	$28,638	$14
   5	North Carolina	$28,339	$14
   6	Texas	$26,628	$13
   7	South Carolina	$26,576	$13
   8	Georgia	$26,284	$13
   9	Utah	$25,884	$12

   Average cash office clerk salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Internal Revenue Service	$36,049	$17.33
   2	NOV	$33,154	$15.94	8
   3	Adecco	$32,584	$15.67	106
   4	Kelly Services	$32,477	$15.61	42
   5	Roche Bros. Supermarkets	$31,353	$15.07	17
   6	System One	$31,301	$15.05	10
   7	Indian Health Service	$31,010	$14.91	2
   8	LAUNCH Technical Workforce Solutions	$30,477	$14.65
   9	Robert Half	$29,769	$14.31	810
   10	Lowe's Companies	$29,692	$14.28	410
   11	TEC Equipment	$29,657	$14.26
   12	HM Holding Company	$29,636	$14.25
   13	Randstad North America, Inc.	$29,562	$14.21	27
   14	Hamrick's	$27,498	$13.22

4. Writing a cash office clerk job description

   A good cash office clerk job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a cash office clerk job description:

   Cash office clerk job description example

   About the Role
   
   Working at the heart of a fast-paced fashion business, a Cash Office Responsible (COR) is responsible for the cash office, sales floor, administration, and organization. This role will train, inform, and support the store team to ensure they are knowledgeable and competent in store stock, cash, banking, and administration procedures. Meeting the expectations of customers and colleagues at all times, as well as following H&M procedures and standards, are a given for the COR. The COR will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.
   
   This position is within our Sales Function, and reports to our Store Manager.
   
   Your Day to Day*
   
   Administration
   
   The COR will ensure the store adheres to the company accounting, payroll and cash handling policies and procedures to comply with legislation and prevent losses.
   
   · Complete all cash handling, accounting, and personnel requirements in a secure, accurate, and timely manner
   
   · Pro-actively prevent administration mistakes and cash losses and follow up daily on the status
   
   · Complete the required reports and data entry
   
   · Communicate with the relevant people in the business (e.g. Accounting, Payroll department, IT, Controlling, Security, and Area/Regional Teams)
   
   · Report any mistakes, losses, or improper practices and follow up in the correct manner
   
   · Responsible for weekly and monthly orders such, office supplies, PPE, Etc.
   
   · Works with timekeeping and scheduling system as part of opening/closing routines and STAR maintenance
   
   · Ensure that all technical equipment (tills, scanners, back office equipment) are in working order and any faults are reported and followed up
   
   Selling
   
   The COR will support the sales in store by encouraging and supporting efficiency through best practice. Keeping up to date with products and sales activities.
   
   · Perform all store routines, including the opening and closing of the store, following all Company practices and procedures included but not limited to morning meetings, helicoptering the sales floor, maintaining cash point lines, garment care and fitting room go backs throughout the day to deliver the Best Customer Experience
   
   · Prepare the cash points daily with correct floats, stationary and perform the require cash lifts. Ensuring end of day routines are supported
   
   · Help all staff to be knowledgeable in the cash point procedures and best practices to provide the best customer service and prevent administration or cash losses
   
   · Prevent stock loss by verifying reduction and garment transfer routines to ensure correct bookings
   
   · Along with the management team keep a tidy and organized back of house, following safety and security requirements
   
   · Ensure the correct key handling procedures are adhered to by all staff and management
   
   · Along with Management ensures that the truck is processed and follows up on execution according to guidelines
   
   Training and Information
   
   The COR will work together with the management team to keep the store up to date and well informed of all administrative policies and routines.
   
   · Train and educate the staff and management teams on administration procedures
   
   · Communicate all accounting and cash handling routines and policies within the store
   
   · To adapt to any new policy or procedure changes and communicate to colleagues
   
   · Ensure health & safety, legal, and security issues are being handled to H&M standards and local laws always securing the employee and customer safety
   
   · Assist the management team with the training and developing of our colleagues on the operational side of the business by following up on clear goals and providing timely feedback
   
   · Ensure all colleagues trainings are current and GROW colleague information is up to date
   
   Additional Accountabilities:
   
   · Assist Store Manager with sales and profit responsibility for your store
   
   · Accurate recording of sales figures and hours
   
   

   Copy this example

   

5. Post your job

   To find cash office clerks for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any cash office clerks they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level cash office clerks with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your cash office clerk job on Zippia to find and recruit cash office clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with cash office clerk candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new cash office clerk

   Once you've found the cash office clerk candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new cash office clerk. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a cash office clerk?