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Cashier and waiter/waitress skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical cashier and waiter/waitress skills. We ranked the top skills for cashiers and waiter/waitress based on the percentage of resumes they appeared on. For example, 75.5% of cashier and waiter/waitress resumes contained food handling as a skill. Continue reading to find out what skills a cashier and waiter/waitress needs to be successful in the workplace.

15 cashier and waiter/waitress skills for your resume and career

1. Food Handling

Here's how cashiers and waiter/waitress use food handling:
  • Ensured proper food handling Performed duties as cook; also assisted the line in prepping fried/grilled foods Conducted cash/debit transactions
  • Worked closely with management to ensure proper food handling/labeling.

2. Customer Complaints

Here's how cashiers and waiter/waitress use customer complaints:
  • Resolved any customer complaints to the clients' satisfaction.
  • Served dishes, supervised workers for customer satisfaction, analyzed customer complaints, managed inventory, and arranged schedules/shifts.

3. Food Orders

Here's how cashiers and waiter/waitress use food orders:
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Job duties were cashing out customers and taking food orders.

4. Customer Payments

Here's how cashiers and waiter/waitress use customer payments:
  • Process customer payments by cash, debit, gift and credit cards.
  • Operated computer and manual cash register to process customer payments by cash, debit, and credit card.

5. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how cashiers and waiter/waitress use pos:
  • Mastered Point-Of-Sale (POS) computer system for processing payment.
  • Operated POS system and telephone system Maintained timely/professional service to customers in all situations Formed strong work relationships

6. Food Preparation

Here's how cashiers and waiter/waitress use food preparation:
  • Operated a cash register, Pocessed orders, prepared food, cleaned dining areas and food preparation areas.
  • Greet guests Follows procedures for safe food preparation assembly and presentation Clean tables open/close

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7. Fine Dining

Here's how cashiers and waiter/waitress use fine dining:
  • Created an exceptional fine dining experience for all guests and maintained exceptional hospitality etiquette in all situations.
  • Provide a fine dining experience with detailed service and professional behavior in a fast paced and demanding environment

8. Sales Taxes

Here's how cashiers and waiter/waitress use sales taxes:
  • Prepare checks that total meal costs and sales taxes and collect payments from customers.
  • Prepare checks that itemize and total meal costs and sales taxes.

9. Credit Card Machines

Here's how cashiers and waiter/waitress use credit card machines:
  • Close out and balance the credit card machine, and gather and record funds for the tip pool.
  • Managed cash register as well as credit card machine and kept record of each transaction.

10. To-Go Orders

A to-go order refers to a food or beverage item served in a package, takeout container, or parcel which allows it to be taken away from a restaurant rather than eaten on the premises of the restaurant as a dine-in facility. A to-go order means your order from the restaurant but eat it at home and hence call it a takeout.

Here's how cashiers and waiter/waitress use to-go orders:
  • Answered incoming calls courteously, taking to-go orders/reservations and preparing accordingly.
  • Managed telephone requests and delivery/to-go orders.

11. Order Slips

Here's how cashiers and waiter/waitress use order slips:
  • Read food order slips for food required by patrons, and cooked food according to instructions.
  • Collect payments from customers, write patrons food orders on order slips, take orders from guest for food or beverages.

12. Clean Tables

Here's how cashiers and waiter/waitress use clean tables:
  • Removed dirty dishes and glasses, and clean tables after customers finished meals.
  • Clean tables and my designated area.

13. Debit Card Transactions

Here's how cashiers and waiter/waitress use debit card transactions:
  • Processed credit or debit card transactions and validated checks.

14. Financial Institutions

Financial Institutions come in all sizes, forms, and are meant for all sorts of purposes. Some only keep money, some only trade it, some focus on extending loans, some work with only other financial corporations or regular business and companies, and some are built to be useful and multi-purpose. A central bank, for example, is a banking institution meant to keep an eye on other banks and ensure that no laws or rules are broken or bent.

Here's how cashiers and waiter/waitress use financial institutions:
  • Receive and disburse money in establishments other than financial institutions and use electronic scanners, cash registers or related equipment.
  • Receive and disburse money in establishments other than financial institutions.

15. Electronic Scanner

Here's how cashiers and waiter/waitress use electronic scanner:
  • Use electronic scanners and cash registers, involving processing credit card transactions.
  • Operated electronic scanners, cash registers.
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List of cashier and waiter/waitress skills to add to your resume

Cashier and waiter/waitress skills

The most important skills for a cashier and waiter/waitress resume and required skills for a cashier and waiter/waitress to have include:

  • Food Handling
  • Customer Complaints
  • Food Orders
  • Customer Payments
  • POS
  • Food Preparation
  • Fine Dining
  • Sales Taxes
  • Credit Card Machines
  • To-Go Orders
  • Order Slips
  • Clean Tables
  • Debit Card Transactions
  • Financial Institutions
  • Electronic Scanner
  • Cash Registers
  • Food Service
  • Drink Orders
  • Alcoholic Beverages
  • Food Stations
  • Cash Drawers
  • Food Safety
  • Allergies
  • Fast Food
  • Front Line
  • Cooking Methods
  • Ice Cream
  • Server Station
  • Bus Tables

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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