How to hire a cashier/courtesy clerk

How to hire a cashier/courtesy clerk, step by step

Here's a step-by-step cashier/courtesy clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a cashier/courtesy clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new cashier/courtesy clerk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your cashier/courtesy clerk job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a cashier/courtesy clerk for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A cashier/courtesy clerk's background is also an important factor in determining whether they'll be a good fit for the position. For example, cashier/courtesy clerks from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of cashier/courtesy clerk salaries for various roles:

   Type of Cashier/Courtesy Clerk	Description	Hourly rate
   Cashier/Courtesy Clerk	Cashiers process payments from customers purchasing goods and services.	$11-17
   Front End Cashier	A front end cashier is an employee who provides quality customer service such as scanning items and taking the final payments. Front end cashiers are responsible for greeting customers professionally and being friendly to everyone who enters the store... Show more	$7-17
   Seasonal Cashier	A seasonal cashier is an employee hired for a predetermined time in the retail industry. Seasonal cashiers utilize basic mathematics and computation... Show more	$11-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Groceries
   • Product Knowledge
   • Store Shelves
   • Front End
   • Customer Service
   • Stock Shelves
   • Customer Satisfaction
   • Bag Groceries
   • Sales Floor
   • Customer Complaints
   • Cash Drawers
   • POS
   • Customer Orders
   • Grocery Store

   Check all skills

   Responsibilities:

   • Manage transactions including cash, check, credit, and EBT transactions.
   • Operate a computer/register to efficiently and accurately ring up customer's groceries.
   • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
   • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

3. Make a budget

   Including a salary range in your cashier/courtesy clerk job description is one of the best ways to attract top talent. A cashier/courtesy clerk can vary based on:

   • Location. For example, cashier/courtesy clerks' average salary in louisiana is 46% less than in california.
   • Seniority. Entry-level cashier/courtesy clerks 35% less than senior-level cashier/courtesy clerks.
   • Certifications. A cashier/courtesy clerk with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a cashier/courtesy clerk's salary.

   Average cashier/courtesy clerk salary

   $14.46hourly

   $30,084 yearly

   ---

   Entry-level cashier/courtesy clerk salary

   $24,000 yearly salary

   Updated January 23, 2026

4. Writing a cashier/courtesy clerk job description

   A good cashier/courtesy clerk job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a cashier/courtesy clerk job description:

   Cashier/courtesy clerk job description example

   courtesy Clerk / Cashier
   
   Albertsons Safeway is working to become the favorite food and drug retailer in every market it serves. The organization
   includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and
   the District of Columbia. The company is privately owned with supermarkets across the country that includes: Albertsons,
   Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw's, Star Market, Super Saver, United
   Supermarkets, Market Street and Amigos.
   A DAY IN THE LIFE OF A CASHIER - CHECKER
   As a Cashier - Checker, you must have a desire to work with the public and to provide first-class customer service. To truly be
   successful in the position, the individual needs to be thoughtful and passionate about his or her work. In this role you are the
   face of the Company and whether scanning the product or bagging the groceries you have an opportunity to leave a lasting
   impression with our valued customers.
   ESSENTIAL JOB FUNCTIONS**
   • Provide high-quality customer service in accordance with our Company's customer service standards and policies and
   
   procedures.
   • Greet customers and provide friendly, courteous and efficient customer checkout service.
   • Handle groceries of varying weights.
   • Scanning merchandise by lifting and sliding products across the scanner. Scanning products may require turning the
   
   product so that the bar code is facing the scanner.
   • Remove items from top and bottom of grocery cart when needed to assist customers
   • Enter produce and other codes into the register
   • Request price checks, as needed.
   • Weigh produce or other products by placing them on the scale built into the counter.
   • Operate electronic scanning cash register to total customers' final bill.
   • Learn and remember produce and other codes which must be entered manually
   • Receive payment for customer purchases and count back correct change when cash purchase is made.
   • Learn and follow all applicable company policies and procedures regarding discounts, coupons, refunds, cash handling, employee purchase and all other transactions handled at the register
   • Bag groceries, ensuring contents are not damaged.
   • Maintain a clean and safe work area including check stand area (belt and glass) as well as straightening up end cap
   
   display areas near check stand.
   • Count and reconcile cash and coupons in cash register drawer at beginning and end of every shift.
   • Replace stock in display areas near checkout area as needed
   • Adhere to uniform and grooming policy as defined within company policy.
   
   JOB QUALIFICATIONS
   The following describes the general qualifications and physical, sensory and mental abilities normally associated with
   performing the essential functions of this position: **
   • Demonstrated prior customer service or related experience
   • Knowledge of products, product pricing and store layout
   • Successful completion of company Cashier-Checker training course.
   • Ability to use basic math skills
   • Ability to operate the Company's cash register
   • Excellent customer service skills
   • Ability to understand and follow instructions, and ability to read, retain and comprehend guidelines, policies and
   
   procedures applicable to the position
   • Ability to multi-task and work in a fast-paced environment
   • Ability to work independently as well as within a large team
   • Self-motivated and driven to increase knowledge of Albertsons Safeway products and share that knowledge with our
   
   customers
   • Ability to provide regular and predictable attendance. (Employees may be scheduled to work early mornings,
   
   evenings, weekends and holidays, and schedules may vary on a weekly basis)
   • Ability to comply with workplace conduct standards
   
   PHYSICAL REQUIREMENTS
   The following attempts to communicate the traditional physical demands associated with this position: **
   Seldom: 1-2 hours, Occasional: 3-4 hours, Frequent: 5-6 hours, Continuous: 7 hours (Based on an 8 hour work day.)
   • Lift/Carry: Frequent/carry 5-35 lbs.
   • Push/Pull: Frequent, push/pull 10-20 lbs. products
   • Squat/Kneel: Seldom
   • Bend/Stoop: Seldom
   • Twist/Turn: Frequent
   • Stand/Walk: Continuous
   • Grip/Grasp: Frequent
   • Reach: Frequent
   
   Job duties and responsibilities may vary by location and employees may be assigned duties and responsibilities in
   addition to those listed above.
   • * The Company is an equal opportunity employer and is committed to compliance with its obligations under all applicable
   state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably
   accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also
   invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable
   accommodations that can be made without imposing an undue hardship.
   ALBERTSONS SAFEWAY AND WHY YOU WANT TO JOIN US
   Albertsons Safeway has always been a people-oriented business, and thoughtful people practices remain a core
   element of our company's philosophy. As friendly, enthusiastic individuals who enjoy offering customers an
   exceptional shopping experience, we provide world-class customer service each and every day.
   We provide a variety of benefits including:
   • Great pay
   • Flexible schedule
   • Training
   • Opportunities for career development
   • Health and welfare benefits for eligible employees
   • Leisure time activity discounts
   
   DISCLAIMER
   
   The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
   
   ALBERTSONS SAFEWAY IS AN EQUAL OPPORTUNITY EMPLOYER
   
   Benefits:
   • 401(k)
   • Dental insurance
   • Employee assistance program
   • Employee discount
   • Flexible schedule
   • Health insurance
   • Paid time off
   • Tuition reimbursement
   • Vision insurance
   
   Schedule:
   • 8 hour shift
   • Day shift
   • Holidays
   • Monday to Friday
   • Night shift
   • On call
   • Weekend availability

   Copy this example

   

5. Post your job

   To find cashier/courtesy clerks for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any cashier/courtesy clerks they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level cashier/courtesy clerks with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your cashier/courtesy clerk job on Zippia to find and recruit cashier/courtesy clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with cashier/courtesy clerk candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new cashier/courtesy clerk

   Once you have selected a candidate for the cashier/courtesy clerk position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new cashier/courtesy clerk first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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