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Cashier/courtesy clerk skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical cashier/courtesy clerk skills. We ranked the top skills for cashier/courtesy clerks based on the percentage of resumes they appeared on. For example, 26.5% of cashier/courtesy clerk resumes contained groceries as a skill. Continue reading to find out what skills a cashier/courtesy clerk needs to be successful in the workplace.

15 cashier/courtesy clerk skills for your resume and career

1. Groceries

Here's how cashier/courtesy clerks use groceries:
  • Stocked inventory Bagged groceries and provided customer service Worked cash register
  • Bagged groceries and helped customers have a great experience while shopping, always smiled to make customers feel welcomed to return.

2. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how cashier/courtesy clerks use product knowledge:
  • Demonstrated superior product knowledge by learning dozens of produce codes and multiple transactions performed on the POS system.
  • Stayed current with all departmental items to guarantee excellent product knowledge for customer requests.

3. Store Shelves

Store shelves are necessary for any store that needs products to be displayed. You can commonly find them in grocery stores.

Here's how cashier/courtesy clerks use store shelves:
  • Stocked store shelves and unloaded cargo quickly and safely, and asking for assistance from co-workers and managers when necessary.
  • Gathered shopping carts from the parking lot, helped to maintain store cleanliness, and stocked store shelves.

4. Front End

Here's how cashier/courtesy clerks use front end:
  • Provided continuous attention to customer needs -Resolved customer complaints -Troubleshot problems with front end equipment
  • Maintained the front end of store and parking lot, assisted customers to vehicles and returned shopping carts to store.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how cashier/courtesy clerks use customer service:
  • Handled transactions from customers Kept inventory on candle sales and restocking Greeted customers and supplied friendly customer service
  • Maintained a positive and energetic attitude while providing excellent customer service to numerous store guests daily.

6. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how cashier/courtesy clerks use stock shelves:
  • Help customers as needed, retrieve carts from parking lot, stock shelves, assist customers to their cars.
  • Cash register, stock shelves, bag and carry out groceries, maintain cleanliness, and assist customers.

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7. Customer Satisfaction

Here's how cashier/courtesy clerks use customer satisfaction:
  • Quickened my overall skills with computer literacy, customer satisfaction, and professional composure
  • Answered specific questions about products, services or policy and ensured customer satisfaction.

8. Bag Groceries

Here's how cashier/courtesy clerks use bag groceries:
  • Bag groceries collect shopping carts in parking lot and in store I keep the store clean
  • Operate a cash register, bag groceries, clean at night, collect carts outside

9. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how cashier/courtesy clerks use sales floor:
  • Prepare product placement on sales floor through the company crisping process to ensure freshness of produce on sales floor.
  • Maintained product stock on the sales floor, while staying presentable and helping customers find certain products.

10. Customer Complaints

Here's how cashier/courtesy clerks use customer complaints:
  • Resolved customer complaints diplomatically and efficiently.
  • Provided support for customer complaints and ensure a quick but accurate and effective solution to their concerns.

11. Cash Drawers

Here's how cashier/courtesy clerks use cash drawers:
  • Earned management trust by serving as lead employee, responsibly balancing cash drawers and opening and closing the store.
  • Settle cash drawers for admittance to the accounting office.

12. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how cashier/courtesy clerks use pos:
  • Assisted customers with purchasing goods at POS, accurately handling cash, check, and credit card transactions at POS.
  • Process cash and credit transactions with POS system* Handle multiple projects and responsibilities as needed

13. Customer Orders

Here's how cashier/courtesy clerks use customer orders:
  • Operated check stand equipment such as a cash register, scanner and scale to process customer orders.
  • Greeted and rang up customer orders, one of the top five cashiers during my employment

14. Grocery Store

Here's how cashier/courtesy clerks use grocery store:
  • Completed merchandise transactions of grocery store items.
  • Assisted shoppers at grocery store find various sections and make purchases and helped ensure adequate stock of food supply

15. WIC

WIC is a special supplemental nutrition program for women, Infants, and Children (WIC). It is a federal assistance program of the Food and Nutrition Service (FNS) of the United States Department of Agriculture (USDA) for nutrition and healthcare of low-income pregnant women, breastfeeding women, and children under the age of five. The mission is to partner with other services that are vital to childhood and family well-being.

Here's how cashier/courtesy clerks use wic:
  • Processed and accurately counted exchange media accurately including cash, check, WIC vouchers, food stamps, coupons, etc.
  • Worked with customers paying with WIC checks, personal checks, credit cards, debit cards, and discounted coupons.
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List of cashier/courtesy clerk skills to add to your resume

Cashier/courtesy clerk skills

The most important skills for a cashier/courtesy clerk resume and required skills for a cashier/courtesy clerk to have include:

  • Groceries
  • Product Knowledge
  • Store Shelves
  • Front End
  • Customer Service
  • Stock Shelves
  • Customer Satisfaction
  • Bag Groceries
  • Sales Floor
  • Customer Complaints
  • Cash Drawers
  • POS
  • Customer Orders
  • Grocery Store
  • WIC
  • Customer Transactions
  • Clean Bathrooms
  • Quality Customer Service
  • PowerPoint
  • Customer Inquiries
  • Customer Assistance
  • Inventory Control
  • Store Maintenance
  • Check Stand
  • Monetary Transactions
  • Automatic Debits
  • Cash Registers
  • Optical Price Scanners
  • Retrieve Carts
  • Clean Store
  • Mop Floors
  • Clean Restrooms
  • Credit Card Transactions
  • Identify Prices
  • Tabulate Bills
  • Grocery Carts
  • EBT

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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