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What is a cashier/customer service and supervisor and how to become one

Updated January 8, 2025
3 min read
There is more than meets the eye when it comes to being a cashier/customer service and supervisor. For example, did you know that they make an average of $19.97 an hour? That's $41,534 a year! Between 2018 and 2028, the career is expected to grow -4% and produce -105,300 job opportunities across the U.S.
ScoreCashier/Customer Service And SupervisorUS Average
Salary
3.2

Avg. Salary $41,534

Avg. Salary $59,228

Stability level
8.0

Growth rate -4%

Growth rate 0.3%

Diversity
4.3
Race

American Indian and Alaska Native 0.64%

Asian 5.31%

Black or African American 9.89%

Hispanic or Latino 19.33%

Unknown 4.74%

White 60.10%

Gender

female 76.29%

male 23.71%

Age - 48
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48
Stress level
8.0

Stress level is high

7.1 - high

Complexity level
8.7

Complexity level is advanced

7 - challenging

Work life balance
6.2

Work life balance is fair

6.4 - fair

Cashier/customer service and supervisor career paths

Key steps to become a cashier/customer service and supervisor

  1. Explore cashier/customer service and supervisor education requirements

    Most common cashier/customer service and supervisor degrees

    High School Diploma

    39.6 %

    Bachelor's

    25.4 %

    Associate

    20.9 %
  2. Start to develop specific cashier/customer service and supervisor skills

    SkillsPercentages
    Customer Service50.73%
    Service Desk7.32%
    Customer Complaints5.12%
    Customer Satisfaction3.85%
    Cash Drawers3.67%
  3. Complete relevant cashier/customer service and supervisor training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New cashier/customer service and supervisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a cashier/customer service and supervisor based on U.S. Bureau of Labor Statistics data and data from real cashier/customer service and supervisor resumes.
  4. Research cashier/customer service and supervisor duties and responsibilities

    • Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
    • Bag groceries respectfully and offer carry-out service.
    • Manage the daily schedule and logistics for field technicians to achieve both cost effectiveness and company profitability.
    • Perform checkout supervisory duties every Saturday.
  5. Apply for cashier/customer service and supervisor jobs

    Now it's time to start searching for a cashier/customer service and supervisor job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first cashier/customer service and supervisor job

Zippi

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Average cashier/customer service and supervisor salary

The average cashier/customer service and supervisor salary in the United States is $41,534 per year or $20 per hour. Cashier/customer service and supervisor salaries range between $21,000 and $81,000 per year.

Average cashier/customer service and supervisor salary
$41,534 Yearly
$19.97 hourly

What am I worth?

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How do cashier/customer service and supervisors rate their job?

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Cashier/customer service and supervisor reviews

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A zippia user wrote a review on Oct 2022
Cons

Sometimes I had to finish up job tasks that were assigned to others that were not completed.


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A zippia user wrote a review on Sep 2021
Pros

Learn usefully ways to improve health with food viewed as medicine.

Cons

Pretty new field


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A zippia user wrote a review on Apr 2020
Pros

Being so responsible and concentrate with what i am doing.. Having a small talk with some customers who patiently waiting 😊


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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