A cashier/host is responsible for facilitating the cash register processes and managing financial transactions. Cashier/hosts process reservations and online payments, respond to customers' inquiries and concerns, escalate high-level complaints, update customer's account information on the database, and perform various administrative and clerical tasks as needed. They also create comprehensive financial reports for management's review, including recommendations on cost-efficient strategies to minimize the company's loss without compromising high-quality services. A cashier/host must be analytical and communicative to maintain smooth operations and achieve the highest customer satisfaction.

Cashier/Host Responsibilities

Here are examples of responsibilities from real cashier/host resumes representing typical tasks they are likely to perform in their roles.

  • Greet guests, answer phones, seat guests, prepare to-go orders, POS station, handle cash.
  • Answer telephone calls regarding group party reservations and business information.
  • Cook burgers at a timely manner and used fryers also wash dishes and close the store
  • Perform debit, credit and cash transactions, totale accountant on computer database, using specialize POS accounting software.
  • Restock supplies and maintain restaurant cleanliness.
  • Maintain an up-most standard for customer satisfaction and restaurant cleanliness.
  • Accept and organize reservations, and prioritize reservations to accommodate customers.
  • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
  • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Cashier/Host Skills and Personality Traits

We calculated that 19% of Cashiers/Host are proficient in Cleanliness, Host, and Excellent Guest. They’re also known for soft skills such as Dexterity, Near vision, and Patience.

We break down the percentage of Cashiers/Host that have these skills listed on their resume here:

  • Cleanliness, 19%

    Maintained an up-most standard for customer satisfaction and restaurant cleanliness.

  • Host, 13%

    Host position involved influencing potential customers and instructing them on methods.

  • Excellent Guest, 11%

    Responded effectively to guest inquiries related to MGM Grand Detroit and the downtown Detroit area providing excellent guest service.

  • POS, 10%

    Performed debit, credit and cash transactions, totaled accountant on computer database, using specialized POS accounting software.

  • Reservations, 7%

    Provided a well-organized waiting list along with reservations.

  • To-Go Orders, 6%

    Greeted customers as they entered restaurant Cashed out customers Took to-go orders over the phone Maintained a clean and friendly atmosphere

Most cashiers/host list "cleanliness," "host," and "excellent guest" as skills on their resumes. We go into more details on the most important cashier/host responsibilities here:

  • Dexterity can be considered to be the most important personality trait for a cashier/host to have. According to a cashier/host resume, "cashiers use their hands to operate registers and scan purchases." Cashiers/host are able to use dexterity in the following example we gathered from a resume: "cash handling register use bus tables, lift 50 lbs. "
  • While it may not be the most important skill, we found that many cashier/host duties rely on near vision. This example from a cashier/host explains why: "cashiers need to see well enough to scan items and process transactions accurately." This resume example is just one of many ways cashiers/host are able to utilize near vision: "appropriate level of supervision: greets all guest and assist customers with customer service. "
  • Cashiers/host are also known for patience, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a cashier/host resume: "cashiers must be able to remain calm when interacting with customers." We also found this resume example that details how this skill is put to the test: "establish or identify prices of goods, services or admission providing exemplary customer service skills used patience verbal listening customer service math"
  • In order for certain cashier/host responsibilities to be completed, the job requires the skill "communication skills." According to a cashier/host resume, "cashiers must pay attention to customers’ questions and explain pricing." As an example, this snippet was taken directly from a resume about how this skill applies: "maintain a clean environment greet guests and take their orders ensure product quality present professional communication skills and understanding"
  • Another common skill for a cashier/host to be able to utilize is "physical stamina." Cashiers stand for long periods. A cashier/host demonstrated the need for this skill by putting this on their resume: "managed multiple systems (micros pos, cozy pos) took physical inventory of supplies. "
  • Lastly, this career requires you to be skillful in "customer-service skills." According to cashier/host resumes, "cashiers must be courteous and friendly when helping customers." This resume example highlights how cashier/host responsibilities rely on this skill: "greet customers and receive payment by cash, credit cards, and automatic debits. "
  • See the full list of cashier/host skills.

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    What Food Runners Do

    Food Runners are responsible for assisting waitstaff on serving customers at a restaurant or similar establishment. Among their duties include maintaining cleanliness in particular areas, setting tables, refilling drinks, assisting customers with everything that they need, and coordinating with the workforce in and out of the kitchen. Furthermore, Food Runners need to ensure that all deliveries are accurate according to what is ordered by a customer. It is essential to stay presentable and helpful at all times as the main priority is customer satisfaction.

    In this section, we take a look at the annual salaries of other professions. Take food runner for example. On average, the food runners annual salary is $955 higher than what cashiers/host make on average every year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both cashiers/host and food runners positions are skilled in cleanliness, excellent guest, and pos.

    As far as similarities go, this is where it ends because a cashier/host responsibility requires skills such as "host," "reservations," "guest complaints," and "basic math." Whereas a food runner is skilled in "wine," "culinary," "food handling," and "food service." So if you're looking for what truly separates the two careers, you've found it.

    Food runners receive the highest salaries in the hospitality industry coming in with an average yearly salary of $26,747. But cashiers/host are paid more in the retail industry with an average salary of $29,494.

    The education levels that food runners earn is a bit different than that of cashiers/host. In particular, food runners are 0.2% more likely to graduate with a Master's Degree than a cashier/host. Additionally, they're 0.2% more likely to earn a Doctoral Degree.

    What Are The Duties Of a Server?

    A sales associate and cashier is an employee who takes on the dual role of helping customers with their product inquiries and facilitating the purchase of the customer. As a sales associate, the employee must be familiar with the different products offered by the company and should be able to direct customers to the product that best suits their needs. As a cashier, the employee must be familiar with the cash register and the system that the company uses to manage sales and facilitate payment. He/She or she must be able to work the equipment needed for a smooth checkout process.

    Next up, we have the server profession to look over. This career brings along a higher average salary when compared to a cashier/host annual salary. In fact, servers salary difference is $5,320 higher than the salary of cashiers/host per year.

    Not everything about these jobs is different. Take their skills, for example. Cashiers/host and servers both include similar skills like "cleanliness," "excellent guest," and "pos" on their resumes.

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, cashier/host responsibilities are more likely to require skills like "host," "reservations," "basic math," and "math." Meanwhile, a server might be skilled in areas such as "wine," "english language," "food service," and "exceptional dining." These differences highlight just how different the day-to-day in each role looks.

    Servers may earn a higher salary than cashiers/host, but servers earn the most pay in the hospitality industry with an average salary of $28,027. On the other side of things, cashiers/host receive higher paychecks in the retail industry where they earn an average of $29,494.

    When it comes to the differences in education between the two professions, servers tend to reach similar levels of education than cashiers/host. In fact, they're 0.9% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

    How a Host/Waiter Compares

    Let's now take a look at the host/waiter profession. On average, these workers make higher salaries than cashiers/host with a $1,012 difference per year.

    While looking through the resumes of several cashiers/host and host/waiters we discovered that both professions have similar skills. These similarities include skills such as "pos," "to-go orders," and "seat guests," but they differ when it comes to other required skills.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a cashier/host is likely to be skilled in "cleanliness," "host," "excellent guest," and "reservations," while a typical host/waiter is skilled in "food handling," "culinary," "waiter," and "customer satisfaction."

    Host/waiters typically study at similar levels compared with cashiers/host. For example, they're 0.0% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

    Description Of a Sales Associate And Cashier

    The fourth career we look at typically earns higher pay than cashiers/host. On average, sales associate and cashiers earn a difference of $1,558 higher per year.

    According to resumes from both cashiers/host and sales associate and cashiers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "pos," "basic math," and "customer service. "

    Each job requires different skills like "cleanliness," "host," "excellent guest," and "reservations," which might show up on a cashier/host resume. Whereas sales associate and cashier might include skills like "sales floor," "stock shelves," "sales associates," and "mathematics."

    In general, sales associate and cashiers make a higher salary in the retail industry with an average of $27,492. The highest cashier/host annual salary stems from the retail industry.

    Sales associate and cashiers reach similar levels of education when compared to cashiers/host. The difference is that they're 0.1% more likely to earn a Master's Degree less, and 0.1% more likely to graduate with a Doctoral Degree.