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Cashier vs head cashier

The differences between cashiers and head cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head cashier has an average salary of $31,143, which is higher than the $28,144 average annual salary of a cashier.

The top three skills for a cashier include front end, cash handling and basic math. The most important skills for a head cashier are customer service, quality customer service, and store operations.

Cashier vs head cashier overview

CashierHead Cashier
Yearly salary$28,144$31,143
Hourly rate$13.53$14.97
Growth rate-10%-10%
Number of jobs456,110284,733
Job satisfaction4.2-
Most common degreeHigh School Diploma, 45%High School Diploma, 36%
Average age3434
Years of experience--

What does a cashier do?

A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments. They leave a long-lasting impression, which helps encourage the customers to go back. The most common tasks for cashiers are to scan items, conduct price checks, and collect payments. They may deal with a great amount of money on a daily basis, so this position requires them to be honest, reliable, and trustworthy employees. They also need to have great skills in customer service as they may handle customer complaints from time to time, assist in answering questions, and process refunds or exchanges.

What does a head cashier do?

A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.

Cashier vs head cashier salary

Cashiers and head cashiers have different pay scales, as shown below.

CashierHead Cashier
Average salary$28,144$31,143
Salary rangeBetween $21,000 And $36,000Between $26,000 And $37,000
Highest paying CityWashington, DCVancouver, WA
Highest paying stateMassachusettsCalifornia
Best paying companyDeloittePrince William County
Best paying industryRetailRetail

Differences between cashier and head cashier education

There are a few differences between a cashier and a head cashier in terms of educational background:

CashierHead Cashier
Most common degreeHigh School Diploma, 45%High School Diploma, 36%
Most common majorBusinessBusiness
Most common college--

Cashier vs head cashier demographics

Here are the differences between cashiers' and head cashiers' demographics:

CashierHead Cashier
Average age3434
Gender ratioMale, 27.1% Female, 72.9%Male, 20.7% Female, 79.3%
Race ratioBlack or African American, 9.9% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.9%Black or African American, 9.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 0.9%
LGBT Percentage5%5%

Differences between cashier and head cashier duties and responsibilities

Cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Develop, implement, and update standard operating procedures relating to daily operations, financial transactions and management, customer service.
  • Demonstrate basic math skills and record daily earnings without error.
  • Perform basic math computations, such as addition subtraction, and division.
  • Provide customer service by scanning and packing groceries, processing customers transactions and answering any questions about food products
  • Work at home depot as cashier.
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Head cashier example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Deliver excellent customer service by friendly greeting and assisting each customer with accurate cash handling and bagging groceries.
  • Run cash register, bag groceries, and assist customers to their vehicles, as needed.
  • Process information and merchandise through POS register system
  • Maintain cleanliness and presentation of stock room and production floor by rotating inventory regularly.
  • Monitor and review highly satisfy customer service rating during customer checkout through checkout surveys.
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Cashier vs head cashier skills

Common cashier skills
  • Front End, 14%
  • Cash Handling, 10%
  • Basic Math, 10%
  • POS, 10%
  • Customer Service, 8%
  • Customer Complaints, 5%
Common head cashier skills
  • Customer Service, 16%
  • Quality Customer Service, 14%
  • Store Operations, 10%
  • Help Support, 9%
  • Cleanliness, 7%
  • Cash Handling, 6%