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The differences between cashiers and head cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head cashier has an average salary of $31,143, which is higher than the $28,144 average annual salary of a cashier.
The top three skills for a cashier include front end, cash handling and basic math. The most important skills for a head cashier are customer service, quality customer service, and store operations.
| Cashier | Head Cashier | |
| Yearly salary | $28,144 | $31,143 |
| Hourly rate | $13.53 | $14.97 |
| Growth rate | -10% | -10% |
| Number of jobs | 456,110 | 284,733 |
| Job satisfaction | 4.2 | - |
| Most common degree | High School Diploma, 45% | High School Diploma, 36% |
| Average age | 34 | 34 |
| Years of experience | - | - |
A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments. They leave a long-lasting impression, which helps encourage the customers to go back. The most common tasks for cashiers are to scan items, conduct price checks, and collect payments. They may deal with a great amount of money on a daily basis, so this position requires them to be honest, reliable, and trustworthy employees. They also need to have great skills in customer service as they may handle customer complaints from time to time, assist in answering questions, and process refunds or exchanges.
A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.
Cashiers and head cashiers have different pay scales, as shown below.
| Cashier | Head Cashier | |
| Average salary | $28,144 | $31,143 |
| Salary range | Between $21,000 And $36,000 | Between $26,000 And $37,000 |
| Highest paying City | Washington, DC | Vancouver, WA |
| Highest paying state | Massachusetts | California |
| Best paying company | Deloitte | Prince William County |
| Best paying industry | Retail | Retail |
There are a few differences between a cashier and a head cashier in terms of educational background:
| Cashier | Head Cashier | |
| Most common degree | High School Diploma, 45% | High School Diploma, 36% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between cashiers' and head cashiers' demographics:
| Cashier | Head Cashier | |
| Average age | 34 | 34 |
| Gender ratio | Male, 27.1% Female, 72.9% | Male, 20.7% Female, 79.3% |
| Race ratio | Black or African American, 9.9% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.9% | Black or African American, 9.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 5% | 5% |