Some of the skills we found on cashier resumes included "front end," "cash handling," and "basic math." We have detailed the most important cashier responsibilities below.
What Does a Cashier Do?
A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments. They leave a long-lasting impression, which helps encourage the customers to go back. The most common tasks for cashiers are to scan items, conduct price checks, and collect payments. They may deal with a great amount of money on a daily basis, so this position requires them to be honest, reliable, and trustworthy employees. They also need to have great skills in customer service as they may handle customer complaints from time to time, assist in answering questions, and process refunds or exchanges.
Cashier Responsibilities
Here are examples of responsibilities from real cashier resumes representing typical tasks they are likely to perform in their roles.
- Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
- Develop, implement, and update standard operating procedures relating to daily operations, financial transactions and management, customer service.
- Demonstrate basic math skills and record daily earnings without error.
- Perform basic math computations, such as addition subtraction, and division.
- Provide customer service by scanning and packing groceries, processing customers transactions and answering any questions about food products
- Work at home depot as cashier.
- Cut and chop food items and cook on a grill or in fryers.
- Move and assemble baby depot products such as cribs, bookshelves, and swings.
- Provide customers a quick and reliable checkout while upselling store products and company credit cards.
- Handle all rotate and stock, remodeling & advertisement, register, and inventory for busy drive-thru location.
- Greet customers in the restaurant or drive-thru, take and rang up orders, handle payment and thank customers.
- Check customers out print receipts and give coupon discounts and handle cash, WIC checks, checks and credit cards.
- Supervise a staff of five employees including hiring, terminations, and weekly payroll, training, scheduling and sales.
- Scan customer's order and handle cash, checks, coupons, gift certificates, food stamps, and WIC vouchers.
- Wash dishes, sweep and mop floors, change trash and maintain a clean, safe, and orderly work area.
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Cashier Skills and Personality Traits
We calculated that 14% of Cashiers are proficient in Front End, Cash Handling, and Basic Math. They’re also known for soft skills such as Communication skills, Customer-service skills, and Dexterity.
We break down the percentage of Cashiers that have these skills listed on their resume here:
- Front End, 14%
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Cash Handling, 10%
Cash handling and providing excellent customer service
- Basic Math, 10%
Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy production.
- POS, 10%
Core competencies include POS systems operation, customer oriented and organized multitudes.
- Customer Service, 8%
Provided excellent customer service and answered all consumer questions in reference to company products and services.
- Customer Complaints, 5%
Monitored customer preferences to determine focus of sales efforts and resolved customer complaints regarding sales and services.
The three companies that hire the most prestigious cashiers are:
- The Home Depot3,837 Cashiers Jobs
- Kroger1,960 Cashiers Jobs
- Panera Bread1,486 Cashiers Jobs
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What Customer Service Associate/Cashiers Do
A customer service associate/cashier is responsible for processing payments for the customers' orders. The customer service associate/cashier inspects the items, ensuring that the pricing and quantity from scanning are accurate. They also check for possible item defects and offer replacements, process payment refunds as needed, issue receipts to keep proof of payment, respond to customer's inquiries about a product, market promotional offers, and operate cash registers. A customer service associate/cashier must have excellent customer service skills and communication skills to boost customer satisfaction and increase sales goals.
In this section, we take a look at the annual salaries of other professions. Take customer service associate/cashier for example. On average, the customer service associate/cashiers annual salary is $1,211 lower than what cashiers make on average every year.
Even though cashiers and customer service associate/cashiers have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require front end, cash handling, and basic math in the day-to-day roles.
There are some key differences in responsibilities as well. For example, a cashier responsibilities require skills like "food preparation," "excellent guest," "food orders," and "computer system." Meanwhile a typical customer service associate/cashier has skills in areas such as "math," "loss prevention," "bill payments," and "financial transactions." This difference in skills reveals how truly different these two careers really are.
The education levels that customer service associate/cashiers earn is a bit different than that of cashiers. In particular, customer service associate/cashiers are 0.3% more likely to graduate with a Master's Degree than a cashier. Additionally, they're 0.1% more likely to earn a Doctoral Degree.
What Are The Duties Of a Retail Sales Associate/Cashier?
A cashier is responsible for ensuring all the products and goods sold are well recorded and paid for as well as answering customer inquiries and recommending products. They also help the other sales team when needed and process payment for all goods bought. Their duties and responsibilities include processing payments, ensuring all goods bought are accurately scanned and recorded, and bagging purchases.
Now we're going to look at the retail sales associate/cashier profession. On average, retail sales associate/cashiers earn a $2,183 lower salary than cashiers a year.
Not everything about these jobs is different. Take their skills, for example. Cashiers and retail sales associate/cashiers both include similar skills like "cash handling," "basic math," and "pos" on their resumes.
But both careers also use different skills, according to real cashier resumes. While cashier responsibilities can utilize skills like "front end," "food preparation," "customer orders," and "excellent guest," some retail sales associate/cashiers use skills like "math," "retail sales," "loss prevention," and "store sales."
On average, retail sales associate/cashiers earn a lower salary than cashiers. There are industries that support higher salaries in each profession respectively. Interestingly enough, retail sales associate/cashiers earn the most pay in the retail industry with an average salary of $27,103. Whereas, cashiers have higher paychecks in the retail industry where they earn an average of $28,822.
In general, retail sales associate/cashiers study at similar levels of education than cashiers. They're 0.4% more likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.
How a Pharmacist Cashier/Technician Compares
A pharmacy cashier/technician's role is to assist customers or physicians by answering inquiries and providing medications while under a pharmacist's supervision. Their responsibilities typically revolve around receiving and evaluating prescriptions for accuracy and authenticity, verifying customers' identity, filling and refilling prescriptions, managing medical histories, updating databases, and performing audits. One may also process payments, create labels, monitor the inventory of supplies, and perform clerical tasks such as producing sales and progress reports, answering calls, and even handling issues and concerns.
The third profession we take a look at is pharmacist cashier/technician. On an average scale, these workers bring in lower salaries than cashiers. In fact, they make a $1,398 lower salary per year.
While looking through the resumes of several cashiers and pharmacist cashiers/technician we discovered that both professions have similar skills. These similarities include skills such as "front end," "pos," and "customer service," but they differ when it comes to other required skills.
As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from cashiers resumes, they are more likely to have skills like "cash handling," "basic math," "product knowledge," and "food preparation." But a pharmacist cashier/technician might have skills like "patients," "otc," "cleanliness," and "pharmacy inventory."
Pharmacist cashiers/technician make a very good living in the health care industry with an average annual salary of $31,983. Whereas cashiers are paid the highest salary in the retail industry with the average being $28,822.
Pharmacist cashiers/technician typically study at similar levels compared with cashiers. For example, they're 0.3% more likely to graduate with a Master's Degree, and 0.5% more likely to earn a Doctoral Degree.
Description Of a Sales Associate And Cashier
A sales associate and cashier is an employee who takes on the dual role of helping customers with their product inquiries and facilitating the purchase of the customer. As a sales associate, the employee must be familiar with the different products offered by the company and should be able to direct customers to the product that best suits their needs. As a cashier, the employee must be familiar with the cash register and the system that the company uses to manage sales and facilitate payment. He/She or she must be able to work the equipment needed for a smooth checkout process.
The fourth career we look at typically earns lower pay than cashiers. On average, sales associate and cashiers earn a difference of $2,005 lower per year.
According to resumes from both cashiers and sales associate and cashiers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "front end," "basic math," and "pos. "
Each job requires different skills like "cash handling," "customer issues," "food preparation," and "customer orders," which might show up on a cashier resume. Whereas sales associate and cashier might include skills like "sales associates," "loss prevention," "retail environment," and "floor stock."
In general, sales associate and cashiers make a higher salary in the retail industry with an average of $27,492. The highest cashier annual salary stems from the retail industry.
Sales associate and cashiers reach similar levels of education when compared to cashiers. The difference is that they're 0.3% more likely to earn a Master's Degree less, and 0.0% less likely to graduate with a Doctoral Degree.
Types Of Cashier
Head Cashier
Average Salary: $31,143
High School Diploma
Available Jobs: 40,377
How To Become a Head Cashier
Front End Cashier
Average Salary: $25,026
High School Diploma
Available Jobs: 18,278
How To Become a Front End Cashier
Cage Cashier
Average Salary: $28,732
High School Diploma
Available Jobs: 9,336
Retail Cashier
Average Salary: $29,009
High School Diploma
Available Jobs: 8,701
How To Become a Retail Cashier
Seasonal Cashier
Average Salary: $29,678
High School Diploma
Available Jobs: 8,257
How To Become a Seasonal Cashier
Service Cashier
Average Salary: $28,602
High School Diploma
Available Jobs: 8,037
How To Become a Service Cashier
What a Cashier Does FAQs
How Do You Do Cashier Work?
You do cashier work by focusing on the customer, scanning the product, handling cash transactions, and complying with the order. A cashier needs to have a variety of skis related to being friendly and customer-oriented, basic math skills, and good communication and organizational skills.
How Many Hours Do Cashiers Work?
Cashiers work for different amounts of hours, and this mostly depends on whether a cashier has full-time or part-time status at their place of employment. Here is a closer look at the working hours and schedules of full-time and part-time cashiers:
How To Be A Good Cashier
To be a good cashier you need to focus on customer service, sharpen your basic math skills, and familiarize yourself with your workplace's point of sales (POS) system. Here are some details on each of these strategies to be a good cashier:
How To Count Money As A Cashier
To count money as a cashier, you need to verify the drawer balance, make changes for customers, and balance the drawer. Here are some details on these strategies:
Verify the drawer balance
How To Greet Customers As A Cashier?
While there is no one correct way to greet customers as a cashier, a great way to do so is by being clear, pleasant, and making eye contact. You can greet a customer by saying a phrase, such as "Did you find everything okay?' or you can simply say "Hello."
Have more questions? See all answers to common sales questions.