Cashier manager job description

Manages all aspects of cashiering and loyalty program operations for assigned shift/property in a manner that safeguards assets of the Company while creating a differential service experience and ensuring optimum performance of all.
DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Cashier/Caesars Rewards Supervisor


KEY JOB FUNCTIONS
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Manages day to day shift and/or property Cashiering, Caesars Rewards, and Check Cashing operations by ensuring monies are distributed accurately while supporting execution of marketing reinvestment strategies for the Caesars Rewards program. Achieves desired results in all areas of responsibility through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Management accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation. Implements training programs, establishes methods, procedures and safety guidelines required to maintain desired standards, and high quality service, then monitors results through inspection. Makes changes if necessary to maintain end result. Responsible for staffing and scheduling (planning, assigning and directing work) to meet business demands and ensure customer satisfaction. Establishes acceptable accounting procedures and internal controls and assures all external and internal regulations are met. Works collaboratively with other departments and leaders to complete property/corporate initiatives and achieve effective day to day operations. Maintains compliance with all regulatory, departmental, and company requirements and policies and procedures. Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned.



EDUCATION and/or EXPERIENCE:



High school diploma or GED required, college degree in Accounting or Finance is preferred. Minimum of three years progressively more challenging roles in Finance or Casino/Cage Operations within the hotel/casino industry required.



QUALIFICATIONS:



Good oral and written communication skills including tact when dealing with difficult customers and must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines.
Ability to understand and analyze Budget & P&L Statements. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Proven managerial and problem solving skills with the ability to exercise independent judgment within established policies. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.



WORK ENVIRONMENT
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Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required. Will be subject to call 24 hours in case of emergency or facility need.


Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Manages all aspects of cashiering and loyalty program operations for assigned shift/property in a manner that safeguards assets of the Company while creating a differential service experience and ensuring optimum performance of all.