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Become A Cashier/Merchandiser

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Working As A Cashier/Merchandiser

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $47,832

    Average Salary

What Does A Cashier/Merchandiser Do

Cashiers process payments from customers purchasing goods and services.

Duties

Cashiers typically do the following:

  • Greet customers
  • Scan or register customers’ purchases
  • Accept payments from customers and give change and receipts
  • Bag or wrap customers’ purchases
  • Process returns and exchanges of merchandise
  • Answer customers’ questions and provide information about store policies
  • Help customers sign up for store rewards programs or credit cards
  • Count the money in their register at the beginning and end of each shift

In some establishments, cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items.

Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.

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How To Become A Cashier/Merchandiser

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Help others decide if this is a good career for them

Average Length of Employment
Head Cashier 2.5 years
Lead Cashier 2.2 years
Cashier/Sales 1.6 years
Cashier 1.6 years
Bookseller/Cashier 1.6 years
Cashier Associate 1.5 years
Retail Cashier 1.4 years
Floor Cashier 1.3 years
Overnight Cashier 1.2 years
Seasonal Cashier 0.5 years
Top Careers Before Cashier/Merchandiser
Cashier 30.6%
Volunteer 4.6%
Waitress 4.0%
Internship 3.6%
Manager 3.3%
Server 2.9%
Teller 2.4%
Assistant 2.1%
Top Careers After Cashier/Merchandiser
Cashier 20.5%
Teller 4.7%
Internship 3.8%
Server 3.7%
Manager 2.9%
Volunteer 2.8%

Do you work as a Cashier/Merchandiser?

Cashier/Merchandiser Demographics

Gender

Female

64.3%

Male

33.8%

Unknown

1.9%
Ethnicity

White

58.5%

Hispanic or Latino

21.0%

Black or African American

10.3%

Asian

6.4%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

69.5%

French

9.5%

Japanese

3.2%

Urdu

3.2%

Italian

3.2%

Hindi

2.1%

Russian

2.1%

Arabic

2.1%

Chinese

1.1%

Ukrainian

1.1%

German

1.1%

Carrier

1.1%

Polish

1.1%
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Cashier/Merchandiser Education

Schools

University of Phoenix

12.4%

Valencia College

8.8%

Wake Technical Community College

6.2%

Liberty University

6.2%

Georgia Perimeter College

5.3%

Kaplan University

5.3%

University of South Florida

4.4%

Ashford University

4.4%

Montgomery College

4.4%

Sierra College

4.4%

University of Texas at El Paso

4.4%

Benedict College

4.4%

Grand Canyon University

4.4%

Strayer University

3.5%

Montgomery County Community College

3.5%

Tennessee State University

3.5%

Northern Arizona University

3.5%

Savannah College of Art and Design

3.5%

Temple University

3.5%

Georgia State University

3.5%
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Majors

Business

24.2%

Health Care Administration

7.8%

Psychology

7.0%

Medical Assisting Services

6.1%

Accounting

6.1%

Nursing

5.8%

Criminal Justice

5.8%

General Studies

5.6%

Biology

3.6%

Computer Science

3.1%

Communication

3.0%

Liberal Arts

3.0%

Graphic Design

2.8%

Cosmetology

2.7%

Management

2.5%

English

2.3%

Medical Technician

2.3%

Marketing

2.3%

Education

2.0%

Political Science

2.0%
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Degrees

Other

40.2%

Bachelors

28.3%

Associate

20.0%

Certificate

5.3%

Masters

2.7%

Diploma

2.7%

License

0.5%

Doctorate

0.3%
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Cashier/Merchandiser Videos

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Top Skills for A Cashier/Merchandiser

  1. New Merchandise
  2. Customer Service
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Check in new merchandise and stock shelves daily with new or low merchandise
  • Demonstrated excellent customer service by providing appropriate answers to merchandise questions and troubleshooting orders.
  • Generated sales on sales floor along with processing transactions and doing a cash count/count drawer between and ending of shifts.
  • Scanned merchandise and processed customers transactions through debit/credit card machine or collected cash as required.
  • Performed, organized, and lifted boxes of merchandise into warehouse and bringing merchandise to store shelves.

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Top Cashier/Merchandiser Employers

Jobs From Top Cashier/Merchandiser Employers

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