Cashier/merchandiser job description
Updated March 14, 2024
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Example cashier/merchandiser requirements on a job description
Cashier/merchandiser requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in cashier/merchandiser job postings.
Sample cashier/merchandiser requirements
- A high school diploma or equivalent.
- Knowledge of cash register and point of sale systems.
- Excellent math and money handling skills.
- Solid customer service experience.
- Familiarity with inventory management.
Sample required cashier/merchandiser soft skills
- Strong communication skills.
- Ability to multitask in a fast-paced environment.
- Flexible and adaptable to change.
- Ability to remain calm and courteous with customers.
- Detail-oriented with excellent organizational skills.
Cashier/merchandiser job description example 1
Michaels Autos cashier/merchandiser job description
Store - DC-CHEVY CHASE, DC
We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
To review a comprehensive list of benefits, please visit Michaels BenefitsCO, CT and NYC only -To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, Ithaca and NYC only
Deliver friendly customer service, help customers shop our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unload and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Major Activities
Help customers shop, locate product they are looking for and provide solutions Provide a fast and friendly check out experience; execute cash handling to standards Engage customers on benefits of Rewards program and complete enrollments Educate customer on Voice of Customer (VOC) survey Assist with Omni channel processes, including BOPIS (Buy Online Pickup in Store) and Ship From Store (SFS) Participate in the truck un-load, stocking and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process and general store recovery to ensure a well merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for other Team MembersOther duties as assigned
Preferred Type of experience the job requires
Retail and/or customer service experience preferred
Physical Requirements
Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
To review a comprehensive list of benefits, please visit Michaels BenefitsCO, CT and NYC only -To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, Ithaca and NYC only
Deliver friendly customer service, help customers shop our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unload and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Major Activities
Help customers shop, locate product they are looking for and provide solutions Provide a fast and friendly check out experience; execute cash handling to standards Engage customers on benefits of Rewards program and complete enrollments Educate customer on Voice of Customer (VOC) survey Assist with Omni channel processes, including BOPIS (Buy Online Pickup in Store) and Ship From Store (SFS) Participate in the truck un-load, stocking and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process and general store recovery to ensure a well merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for other Team MembersOther duties as assigned
Preferred Type of experience the job requires
Retail and/or customer service experience preferred
Physical Requirements
Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
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Cashier/merchandiser job description example 2
The TJX Companies cashier/merchandiser job description
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Career Opportunities: Cashier-Merchandise Associate-NOW HIRING (1981285)
Job Description Print Preview
Apply Save Job Email Job to Friend Return to List
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.
Posting Notes: HomeGoods Store 1061 || 135 W Coliseum Blvd || Fort Wayne || IN || 46805
Job Summary:
Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Responsibilities:
+ Role models established customer experience practices with internal and external customers
+ Supports and embodies a positive store culture through honesty, integrity, and respect
+ Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
+ Promotes credit and loyalty programs during customer interactions
+ Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
+ Accurately processes and prepares merchandise for the sales floor following company procedures and standards
+ Initiates and participates in store recovery as needed throughout the day
+ Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
+ Provides and accepts ongoing recognition and constructive feedback
+ Adheres to all labor laws, policies, and procedures
+ Supports and participates in store shrink reduction goals and programs
+ Participates in safety awareness and maintenance of a risk-free environment
+ Performs other duties as assigned
Requirements:
+ Possesses excellent customer service skills
+ Able to work a flexible schedule to support business needs
+ Possesses strong organizational skills with attention to detail
+ Capable of handling multiple tasks at one time
+ Able to respond appropriately to changes in direction or unexpected situations
+ Possesses strong communication skills
+ Capable of lifting heavy objects with or without reasonable accommodation
+ Works effectively with peers and supervisors to accomplish tasks
+ Retail customer experience preferred
At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.
Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: HomeGoods Store 1061 || 135 W Coliseum Blvd || Fort Wayne || IN || 46805
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Skip to Main Content
Career Opportunities: Cashier-Merchandise Associate-NOW HIRING (1981285)
Job Description Print Preview
Apply Save Job Email Job to Friend Return to List
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.
Posting Notes: HomeGoods Store 1061 || 135 W Coliseum Blvd || Fort Wayne || IN || 46805
Job Summary:
Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Responsibilities:
+ Role models established customer experience practices with internal and external customers
+ Supports and embodies a positive store culture through honesty, integrity, and respect
+ Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
+ Promotes credit and loyalty programs during customer interactions
+ Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
+ Accurately processes and prepares merchandise for the sales floor following company procedures and standards
+ Initiates and participates in store recovery as needed throughout the day
+ Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
+ Provides and accepts ongoing recognition and constructive feedback
+ Adheres to all labor laws, policies, and procedures
+ Supports and participates in store shrink reduction goals and programs
+ Participates in safety awareness and maintenance of a risk-free environment
+ Performs other duties as assigned
Requirements:
+ Possesses excellent customer service skills
+ Able to work a flexible schedule to support business needs
+ Possesses strong organizational skills with attention to detail
+ Capable of handling multiple tasks at one time
+ Able to respond appropriately to changes in direction or unexpected situations
+ Possesses strong communication skills
+ Capable of lifting heavy objects with or without reasonable accommodation
+ Works effectively with peers and supervisors to accomplish tasks
+ Retail customer experience preferred
At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.
Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: HomeGoods Store 1061 || 135 W Coliseum Blvd || Fort Wayne || IN || 46805
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Cashier/merchandiser job description example 3
The Salvation Army cashier/merchandiser job description
PT Merchandiser / Cashier
Department: Thrift Store
Supervisor: Corps Officers
FLSA Status: Non-Exempt- Part-Time 19Hrs.
Date: May 18, 2022
GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual, emotional, and physical regeneration of all people.
MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army exists to Save Souls, Grow Saints and Serve Suffering Humanity by being a church that is:
+ BIBLICALLY AUTHENTIC IN MOTIVE AND MISSION
+ A RELEVANT AND VIBRANT EXPRESSION OF CHRISTIANITY
+ CULTURALLY DIVERSE IN METHODS AND MINISTRY
+ COMPASSIONATELY ACTIVE IN SERVING HUMANITY
POSITION SUMMARY: The Merchandiser / Cashier is responsible for producing items for sale, keeping the sales floor stocked, clean and organized and assisting customers as needed. To open / close store, count out register before and after shift and running cash and credit sales on the register.
The Merchandiser / Cashier will acknowledge, understand and abide by the mission of The Salvation Army which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Family Thrift Store.
REQUIRED EDUCATION EXPERIENCE:
+ High School Diploma or GED equivalent
+ A minimum of three years working in a business/customer service work
+ Exposure to and participation in the creative development, implementation and leadership of Salvation Army corps program
+ Knowledge of, and experience in, Salvation Army programs
+ Knowledge of desktop publishing, MS Word, MS Excel and MS
+ Ability to work well with young people and
+ Must be motivated, a self-starter and able to work with minimal
+ Good communication skills a must- both written and
+ Basic skills in operating office equipment (i.e. copiers, fax machines, )
+ Must have a sense of cleanliness, tidiness and
+ Have an understanding of The Salvation Army standards, philosophy and policy and willingness to adhere to them.
ESSENTIAL FUNCTIONS:
THRIFT STORE:
+ Provide customer service to shoppers and/or donation drop off
+ Running the register for cash and credit sales
+ Assist those with vouchers from social services
+ Provide donation receipts when needed
+ Provide receipts for any and all donations when needed
+ Assist with production, processing, sorting and staging in the store
+ Other duties as assigned by the Corps Officer
+ Sorts, cleans, tag, and prices donations for sale
+ Performs duties as clerk/cashier as needed
+ Assists in the closing of the store and preparation of the next day's cash till
+ Ensures the counter and cash register area is clean and kept free of
+ Ensures only authorized personnel have access to the counter
+ Place priced items on the racks and shelves in a timely manner
+ Remove dated tags and separate for rag out
+ Keep miscellaneous items organized and neatly arrange
+ Keep clothing racks full, organized, and neatly arranged
+ Receive donations brought directly to the store by the general public
+ Assist with counting of cash each day as necessary
+ Always act courteously on communication with donors and prospective
+ Other duties as defined by the store manager / Corps
MENTAL DEMANDS:
+ Ability to work under stressful
+ Able to interact with others with courtesy and
+ Ability to manage and prioritize multiple projects in an organized and efficient
+ Ability to respond to crisis situations in a calm and effective
+ Prioritize multiple work tasks to meet tight
+ Ability to complete projects on
+ Maintain confidentiality
+ Maintain regular and punctual work
PHYSICAL DEMANDS:
The position requires sitting; climbing and/ or balancing/stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds; interacting with children.
COMMUNICATION DEMANDS:
+ The position requires speaking to co-workers, children, parents, vendors, customers, volunteers
+ Requires written communication to and from co-workers, children, parents, vendors, customers, volunteers
+ Requires visiting/working at other
+ Requires communication via the latest
EQUIPMENT NEEDS:
Equipment used includes general office equipment such as computer, point of sale kiosks, credit card machine, photocopiers, scanners, printers, fax machines, telephone, microphones, audio-visual equipment, 10-key calculator and automobile.
DESCRIPTION OF WORK ENVIRONEMT:
Most of work will be indoors at the ( location ) Family Thrift store. Uniforms may be required, such as wearing TSA Hawaii apparel. Closed shoes are required during work hours.
CLEARANCES:
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Department: Thrift Store
Supervisor: Corps Officers
FLSA Status: Non-Exempt- Part-Time 19Hrs.
Date: May 18, 2022
GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual, emotional, and physical regeneration of all people.
MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army exists to Save Souls, Grow Saints and Serve Suffering Humanity by being a church that is:
+ BIBLICALLY AUTHENTIC IN MOTIVE AND MISSION
+ A RELEVANT AND VIBRANT EXPRESSION OF CHRISTIANITY
+ CULTURALLY DIVERSE IN METHODS AND MINISTRY
+ COMPASSIONATELY ACTIVE IN SERVING HUMANITY
POSITION SUMMARY: The Merchandiser / Cashier is responsible for producing items for sale, keeping the sales floor stocked, clean and organized and assisting customers as needed. To open / close store, count out register before and after shift and running cash and credit sales on the register.
The Merchandiser / Cashier will acknowledge, understand and abide by the mission of The Salvation Army which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Family Thrift Store.
REQUIRED EDUCATION EXPERIENCE:
+ High School Diploma or GED equivalent
+ A minimum of three years working in a business/customer service work
+ Exposure to and participation in the creative development, implementation and leadership of Salvation Army corps program
+ Knowledge of, and experience in, Salvation Army programs
+ Knowledge of desktop publishing, MS Word, MS Excel and MS
+ Ability to work well with young people and
+ Must be motivated, a self-starter and able to work with minimal
+ Good communication skills a must- both written and
+ Basic skills in operating office equipment (i.e. copiers, fax machines, )
+ Must have a sense of cleanliness, tidiness and
+ Have an understanding of The Salvation Army standards, philosophy and policy and willingness to adhere to them.
ESSENTIAL FUNCTIONS:
THRIFT STORE:
+ Provide customer service to shoppers and/or donation drop off
+ Running the register for cash and credit sales
+ Assist those with vouchers from social services
+ Provide donation receipts when needed
+ Provide receipts for any and all donations when needed
+ Assist with production, processing, sorting and staging in the store
+ Other duties as assigned by the Corps Officer
+ Sorts, cleans, tag, and prices donations for sale
+ Performs duties as clerk/cashier as needed
+ Assists in the closing of the store and preparation of the next day's cash till
+ Ensures the counter and cash register area is clean and kept free of
+ Ensures only authorized personnel have access to the counter
+ Place priced items on the racks and shelves in a timely manner
+ Remove dated tags and separate for rag out
+ Keep miscellaneous items organized and neatly arrange
+ Keep clothing racks full, organized, and neatly arranged
+ Receive donations brought directly to the store by the general public
+ Assist with counting of cash each day as necessary
+ Always act courteously on communication with donors and prospective
+ Other duties as defined by the store manager / Corps
MENTAL DEMANDS:
+ Ability to work under stressful
+ Able to interact with others with courtesy and
+ Ability to manage and prioritize multiple projects in an organized and efficient
+ Ability to respond to crisis situations in a calm and effective
+ Prioritize multiple work tasks to meet tight
+ Ability to complete projects on
+ Maintain confidentiality
+ Maintain regular and punctual work
PHYSICAL DEMANDS:
The position requires sitting; climbing and/ or balancing/stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds; interacting with children.
COMMUNICATION DEMANDS:
+ The position requires speaking to co-workers, children, parents, vendors, customers, volunteers
+ Requires written communication to and from co-workers, children, parents, vendors, customers, volunteers
+ Requires visiting/working at other
+ Requires communication via the latest
EQUIPMENT NEEDS:
Equipment used includes general office equipment such as computer, point of sale kiosks, credit card machine, photocopiers, scanners, printers, fax machines, telephone, microphones, audio-visual equipment, 10-key calculator and automobile.
DESCRIPTION OF WORK ENVIRONEMT:
Most of work will be indoors at the ( location ) Family Thrift store. Uniforms may be required, such as wearing TSA Hawaii apparel. Closed shoes are required during work hours.
CLEARANCES:
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Updated March 14, 2024